Name: The Ayrlington
Address: 24-25 Pulteney Road, 24-25, Bath, BA2 4EZ, GB

8/10

Excellent

05 Jul 2026

Sheung Cheong

I booked a hotel on Hotel.com, intuitively a 5-star rated hotel, which I thought was a 5-star hotel, but it turned out to be a B&B. By my expectations, it was subpar.
There was no air conditioning, no elevator, and the hotel pre-assigned me to the top floor.
When I arrived, the local temperature was 37 degrees Celsius, so the top floor was incredibly hot without air conditioning! Plus, it's a Victorian-style building designed for insulation, which could easily cause accidents for someone with a chronic illness.
I immediately requested a room downstairs, but the receptionist said they were full. After repeated requests, she said I had to pay the difference, and it was very expensive. I couldn't accept that, so I had to carry my luggage up to the top floor in 37-degree heat.
The room was stuffy, with only two small fans. I stayed there for two nights.
Frankly, by hotel standards, it was subpar. By B&B standards, it was quite nice, and the breakfast was good. But it wasn't my choice.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Warren

Great experience, very friendly staff, comfortable bed. Room was clean and spacious. Recommended.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Chris

Hotel was very nicely kept and the staff were all very helpful

Partner

10/10

Exceptional

01 Jul 2026

Kelly

This hotel is quite easy walking distance into the main \"old\" part of town ... Bath Abbey, Roman Baths, River Avon, multiple churches, tons of restaurants. We loved our spacious room with a gorgeous high ceiling and updated bathroom. It felt like pure luxury after our cramped stay in London. We chose to enjoy their breakfast after an early morning walk down the river and around the Royal Victoria Gardens. There is an additional upcharge for the breakfast; but it was heaty and delicious with multiple options on the menu. There's a lovely little garden where you can sit out in the evening. It's in an old estate house, so there is no A/C -- which meant it was quite hot when we were there. But they provided a fan, and the windows opened so we could bring in some cooler air once the sun went down. It felt clear that the staff wanted to make our stay quite nice.

Partner

6/10

Pleasant

01 Jul 2026

John

We were in Bath during record heat. The radiator would not turn off in the bathroom, adding to the heat. We were not offered a different room or any money back for the inconvenience and problem that made the room almost intolerable.

Partner

6/10

Pleasant

18 Jun 2026

Gary

Good location not too far from town centre. Abbey room had a nice view but bathroom noise could be heard from the room above (particularly running water and footsteps).

Partner

6/10

Pleasant

18 Jun 2026

George

Room was small but clean enough. The big problem with us was the stairs and no lift. We were at the top of the hotel and quite a few flights of stairs
. We are in our 70s and had two suitcases about 45lbs each. Ended up leaving them in the car and just taking what we needed from them for the night. We are from Canada and I understand a lot of hotels in Britain are like that.

Partner

8/10

Excellent

20 May 2026

Mark

Second time staying here. Expensive, and both breakfast and parking cost extra. Breakfast was good, but not excellent like some other stays we had on this trip. Parking is tight but doable. The Plate restaurant next door is very good for dinner.

Partner

8/10

Excellent

11 May 2026

Kwok Kuen

Nil.

10/10

Exceptional

24 Apr 2026

Tom

This place was so amazing! You could walk to anything you wanted to do. We were in the garden room and it was perfect. Our stay was 3 days but we never wanted to leave! The staff was so helpful and the garden view was incredible! Breakfast is extra but worth starting your day with :)

Partner

8/10

Excellent

21 Apr 2026

Susan

A little shabby but perfect location. Pillows flat and sheets older but bed was good. Staff friendly and helpful. Breakfast very good. One room facing the garden was peaceful and quiet while second room facing the street louder as street is busy. Location is a short walk to central Bath with many food options close by.

Partner

10/10

Exceptional

20 Apr 2026

Anna-Lise

When we arrived and checked in, the receptionist was very friendly and took us to our room which is nice. Room beautiful and clean. We didn’t have breakfast as we prefer to eat brunch. Would definitely go back and recommended for sure. Took us about 15 minutes to walk to train station and only about 10 minutes to shops.

Family

10/10

Exceptional

14 Apr 2026

Tharin

The room was lovely, and there was a great-looking garden that I wished I had time to sit in while the weather was good...

Self

8/10

Excellent

09 Apr 2026

Claire

Great location. Close walk to town centre and main attractions. Friendly staff.
Extremely warm in the room at night would have been our only complaint but at least fans are provided.

Partner

10/10

Exceptional

30 Mar 2026

Rebecca

Love the property, my room was beautiful and it looked out to the back of the house onto the gardens. The staff was wonderful and the breakfast was great. My only problem was the wifi-it was not reliable which was an issue since this was a work trip and I had work to do while I was there.

Self

10/10

Exceptional

15 Mar 2026

Timothy

Our stay was great. We picked this spot for the relatively quiet location, available parking, and walkability. It did not disappoint. The staff was kind and helpful, even offering to hold our leftover dinner in their refrigerator until we left the next day.

Partner

8/10

Excellent

28 Feb 2026

Jane

We stayed in the room called The Range which is in the basement, so a bit dark & no view.
The Breakfast was excellent.

Partner

8/10

Excellent

24 Feb 2026

Heather

The staff were very helpful and friendly, with an explanation of the hotel and things to do and see in Bath. The onsite parking was available and reasonably priced with good check in and out times. The bathroom was spotless with all necessary amenities. Very well located just outside the centre of Bath.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Nicola

Welcoming Reception staff. Clean comfortable room with wonderful view. Close to Bath centre. Did not use parking or restaurant facility. Would recommend to stay.

Partner

10/10

Exceptional

19 Feb 2026

Ellie

The room was incredibly clean and well stocked with toiletries, tea and coffee, and we were also provided with a hairdryer, iron, and ironing board.
Our room had a lovely view of the pitch behind the hotel and the gardens.
Extremely comfortable stay in a convenient location (10 minute walk from the shops).
Staff were lovely and incredibly accommodating.
I’d recommend staying here any time you’re in Bath.

Partner

10/10

Exceptional

19 Feb 2026

marie-laure

The staff was amazingly courteous. Did their best to make us feel welcomed and ready to support us through every interaction. The room was so elegant and the bed very comfortable. An all stars all around.

Family

10/10

Exceptional

14 Feb 2026

Andrew

Cute little hotel - lively room great view friendly staff

Business Self

10/10

Exceptional

09 Feb 2026

Grant

No complaints what so ever, really pleasant stay. Stuff were really approachable and helpful and the room was very nice.

Partner

10/10

Exceptional

05 Feb 2026

Emma

i had the most beautiful stay! the staff were so good and kind and my room was absolutely perfect! would definitely stay again

10/10

Exceptional

04 Feb 2026

Nicholas

Lovely room, friendly staff, great location.

Business

10/10

Exceptional

01 Feb 2026

Anna

Lovely room, very yummy breakfast, friendly staff, walkable to city centre. Would stay again

10/10

Exceptional

30 Jan 2026

stuart

Lovely place and friendly staff

Partner

10/10

Exceptional

25 Jan 2026

Kelly

The staff were very welcoming, obliging and informative about the area we were staying in. The room was very clean, loved the four poster bed, the view was great. The breakfast was amazing, plenty to choose from on the menu. Location was perfect, just a short walk into town and very close to the rugby grounds.

Partner

10/10

Exceptional

23 Jan 2026

Kelly

Lovely room and a fabulous breakfast in the morning. Quite pricey to then have to pay extra for breakfast and parking on top too. We’ve stayed a few times and would definitely stay again.

Partner

6/10

Pleasant

22 Jan 2026

Lucy

Lovely room - just far too hot though overnight.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Heather

My one night stay at the Ayrlington was good. There were good elements, like the comfy bed and super shower & bathroom, and there were a few elements that were more disappointing . Navigating the stairs with two bags was a challenge, and lighting in the bedroom was not good. Breakfast was beautifully cooked with great views over the garden. A shame then that it was served all in a hurry, and the awkward silence of the breakfast room does not make for a comfortable breakfast experience..

Self

10/10

Exceptional

19 Jan 2026

Louise

Lovely room, attentive staff, great location

10/10

Exceptional

17 Jan 2026

Jenifer

The room and bathroom were spotless, spacious, comfortable, and full of character. The staff were friendly and welcoming. The breakfast was superb, and the service very good. All in all, a lovely place to stay.

Partner

8/10

Excellent

06 Jan 2026

Carla

The room was very clean but a little shabby. The staff were absolutely wonderful and very welcoming.

Leisure Partner

8/10

Excellent

12 Dec 2025

Vanessa

Upon arrival was welcomed. Room super spacious and clean.

Partner

6/10

Pleasant

29 Nov 2025

Bessy

It could definitely do with an upgrade. It is understandable that it would be listed but it definitely could do with decorating. Staff was pleasant and helpful

Leisure Family

10/10

Exceptional

27 Nov 2025

Heather

Nice room, comfy bed

Partner

8/10

Excellent

23 Nov 2025

Swati

Location, Amenities

Partner

10/10

Exceptional

22 Nov 2025

Karen

Lovely hotel in Bath

10/10

Exceptional

21 Nov 2025

Grace

Nice big room and bathroom, could leave our bags at the property before check in and after check out

10/10

Exceptional

19 Nov 2025

Zoe

We had a fabulous stay. The staff were lovely and could not do enough for you. The rooms were perfect, with everything you need. Great location within walking distance of everything. We will definitely recommend and will be back. Excellent value for money.

Partner

10/10

Exceptional

18 Nov 2025

Theresa

We stayed in the Poppy room and it was was clean and comfortable. The staff were pleasant and helpful.

Leisure Friends

6/10

Pleasant

18 Nov 2025

Avisa

Room had some wear and tear, and a bit tired looking. No lift so you have to carry luggage up three flights of stairs.

Leisure

10/10

Exceptional

16 Nov 2025

Anita

Lovely room overlooking the beautiful garden, very good size and very clean. Staff were very friendly and a great breakfast.
Fantastic location and parking.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Steven

Fantastic stay, The Grand Suite was amazing and the staff were fantastic. Highly recommend.

10/10

Exceptional

07 Nov 2025

Chadwick

Great Staff room was nice

10/10

Exceptional

06 Nov 2025

George

Lovely room, courteous and helpful staff.

Partner

10/10

Exceptional

31 Oct 2025

Jacqueline

Beautiful, large rooms. Cozy lounge. Helpful staff at check-in and bar. Good location.

Partner

8/10

Excellent

31 Oct 2025

John

Staff on reception and breakfast

Partner

10/10

Exceptional

24 Oct 2025

Jill

Breakfast all cooked to order with great presentation. Lovely food and coffee. Staff were very friendly and helpful. Rooms and bathrooms are spacious and spotless would definitely recommend them.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Geoffrey

We liked the staff and the welcoming atmosphere. Our room was really nice and the bar was cozy and comfy.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Stephanie

There is a £10 ‘daily’ charge to use their car park but no matter what time you arrive you have to move your car by 12pm. The room was very old and run down. It was very clean and staff were very nice. Bed was really comfortable. Sadly no lift so where I had a big suitcase I had to carry this all the way to the top. It’s fine for a one night stay but nothing special for the price

Business

10/10

Exceptional

22 Sep 2025

Brian

Clean property. Check in staff were helpful and made us very welcome

Leisure Partner

8/10

Excellent

18 Sep 2025

Lucy

The grand suite is absolutely beautiful. It was a shame we didn't have the time or weather to enjoy the beautiful garden! We also might have been up earlier, had we not been woken by what we assumed to be the breakfast service being set up before 6am. That was a great shame. I think another review noted that the french doors to the garden need some TLC. But otherwise the room is wonderful! I wish we could have stayed longer than one night. I was not expecting a TV opposite the bath, which was a wonderful surprise and I would have liked to make use of this, had we stayed longer. We couldn't get the fireplace to work, which was a shame, but it was only the start of September, so perhaps it is only on for certain seasons. Staff were very friendly and helpful when we arrived. There does seem to be parking, but I'm glad we took public transport, as he car park looked a little squashed. It is so well situated that we didn't mind the short walk to and from the centre.

10/10

Exceptional

16 Sep 2025

John

The staff was very friendly and helpful and the breakfast was excellent.

The parking could be a problem. There was a limited area for parking and entering or leaving the parking was problematic at times. It took us almost 20 minutes to maneuver out of our spot on the departure day.

It was a minor inconvenience and overall the stay was very good.

Leisure Family

8/10

Excellent

15 Sep 2025

Peter

Room was clean and tidy

8/10

Excellent

09 Sep 2025

Lisa

We had a lovely 3 night stay. Our twin room was on the top level with four flights of stairs. It was ok once we got used to them, but was a little hard with luggage. But the views were great over towards Bath city. The location was great and was an easy walk into the main city area which we managed each day. Breakfast was a lovely start to each day.

Family

8/10

Excellent

07 Sep 2025

Luis

I was honestly expecting more from the property. It was okay, but it looks quite different from the pictures and could use a refresh. That said, we still had a wonderful time, and the staff were incredibly nice and welcoming.

Leisure Family

10/10

Exceptional

01 Sep 2025

Yvonne

Property was very comfortable and clean. Only concern was could not close the secondary glazing windows.

Leisure Family

10/10

Exceptional

01 Sep 2025

Mary Lou

Very nice area. Unique room with a beautiful garden area. Would stay again.

Leisure Friends

8/10

Excellent

16 Aug 2025

GORDON

Nice hotel, the staff were lovely and nothing was too much trouble . Very central and walked everywhere

Leisure Partner

10/10

Exceptional

11 Aug 2025

Verified traveler

Overnight i style

Friendly and helpful staff. Very nice room and large bathroom. Nice and relaxed atmosphere.

Partner

10/10

Exceptional

08 Aug 2025

Jennifer

Our stay was amazing!! The staff is extremely friendly and pleasant. The rooms are beautiful and in a safe, walkable area.

10/10

Exceptional

08 Aug 2025

Hans

Nice worldly atmosphere and beautifully presented

Leisure Partner

8/10

Excellent

07 Aug 2025

Elliot

The service at the Ayrlington was wonderful, the receptionists were super helpful and seemed genuinely happy to help. The room was large and the communal areas are well kept. We also particularly liked our bathroom.

I would say however that the hotel is not the usual 5*. This rating appears to be several years old. We were disappointed with a couple of decorative things, like bleach stains on the accent chairs and paint missing from the dressing table. We’d also recommend replacing the pillows, as they are incredibly flat.

All that said, this was still a comfortable stay and very good value for money in beautiful Bath.

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Geoffrey

Every thing about the hotel was okay except for the room and especially the bathroom. Unable to open the window in there as a notice on it said “Do not open, awaiting repair” but looking at the state of it it been awaiting some time. Also the sink plug did not hold any water and the tap was faulty to the point it was dangerousand even though we reported it nothing was done about it. Considering the price we paid it was not good value, but I guess that’s the Bath effect.

Leisure Partner

10/10

Exceptional

03 Aug 2025

D R

Great f

Very comfortable bed! Lovely gardens. Great location. Friendly professional.staff.

Business

10/10

Exceptional

01 Aug 2025

Keeley

Had a wonderful stay. Fabulous hotel in a great location. Staff really helpful. Lovely touch with the birthday celebrations in the room. Thank you

Leisure Family

8/10

Excellent

29 Jul 2025

Mia

Pleasan, convenient, old world charm (a bit faded)

Pretty place that's a short, pleasant walk from the center of Bath. Large room and bathroom, big windows with nice gardens and view, although a little less 4 star than expected. Rooms could use some painting and upgrading; they are a little faded right now. Felt a little pricey for what it was.

Self

8/10

Excellent

17 Jul 2025

Jennifer

In general good but not sure about 5*

Nice place. Easy enough to walk to centre.

Room at front very noisy with traffic. At back would probably be ok.

Few things that I felt didn’t live up to its 5* for example curtain hanging off rail, shower hose leaking too badly to use (rain did work), taps wrong way round (hot=cold etc) Minor points.

Really didn’t like being automatically charged on my card for breakfast before we had even left our room to go to breakfast room!! Should be charged after breakfast IMO as normal after any dining experience. I didn’t give permission to charge my card before an event! Improper use of my card

Partner

10/10

Exceptional

13 Jul 2025

Fiona

Comfortable and conveniently located hotel

We booked the Grand Suite which was beautiful and comfortable with our own access to a private garden. Bianca at the reception was most courteous, helpful and friendly - she even helped us carry our luggage from the car. The hotel is in a great location with walking distance to the city center. We thoroughly enjoyed our stay and appreciate Bianca’s hospitality. Will definitely recommend to friends visiting Bath.

Partner

4/10

Poor

30 Jun 2025

Damian

For a 5-star hotel, I expected something more than a room in the basement. A small amount of sunlight and a squaint odour in the room. The room from the website looked literally differen

Leisure Partner

10/10

Exceptional

25 Jun 2025

Shayne

Loved Staying Here!

We loved staying at this property. It was so convenient to walk into the city and there was ample parking. Staff were extremely friendly and we enjoyed a nightcap in the lounge every night.
Our room was gorgeous and had lovely views, but could do with a deep clean of walls and carpets. The bathroom was huge! The bed was extremely comfortable.

Partner

10/10

Exceptional

21 Jun 2025

Prakash

Our stay at The Ayrlington was absolutely perfect. From the moment we arrived, the staff were warm and welcoming, the room was beautifully appointed with classic charm and modern comforts, and the location offered stunning views and easy access to the heart of Bath. The tranquil garden and peaceful atmosphere made it feel like a true escape. The only slight letdown was breakfast — while the quality was good, clearer communication from the serving staff would have made the experience even better. Overall, a wonderful stay and highly recommended for anyone visiting Bath.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Maximiliano

Amazing stay!! I loved the room, location and view. It was such a nice experience. I recommend it 100%

Partner

10/10

Exceptional

04 Jun 2025

Tina

We were made to feel so welcome and immediately felt at home there. Breakfast was fabulous and the room was super comfortable. We will be going back and highly recommend it.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Jason

Lovely staff

Partner

10/10

Exceptional

22 May 2025

Greg

Staff were excellant as well as the morning breskfast.

Leisure Partner

10/10

Exceptional

20 May 2025

Meghan

We stayed for one night but it was a great stay. The front desk staff was so incredibly kind and accommodating. Definitely recommend!

Leisure

10/10

Exceptional

18 May 2025

Edward

Lovely trip away, great location and staff.
Would visit again

Partner

8/10

Excellent

15 May 2025

Nicole

Location is wonderful

Business_and_leisure Family

8/10

Excellent

15 May 2025

Jayne

Friendly hotel.

Excellent greeting on arrival. Very attentive and very helpful. She carried our suitcases to the top floor.
The room was very hot at night enforcing a poor night’s sleep. Breakfast was good quality and service very good. Thank you.

Friends_and_family Friends

8/10

Excellent

17 Apr 2025

Rachael B

Lovely hotel right in the centre of Bath

The hostess at the hotel was very friendly and helpful and the room was spacious and clean. I did, however, book the room because it was meant to have a bath and it did not have one. Parking was a good price for bath city centre but the cleaner had blocked me in and seemed annoyed that she had to move her car for me to get out and leave.

Partner

10/10

Exceptional

17 Apr 2025

Michael

Characterful property. Lovely bright and spacious room with outlook towards the city and views of bowling green. Very pleasant garden.
Breakfast was of a very high quality.
Easy walking distance to and from city centre.

Leisure Partner

10/10

Exceptional

15 Apr 2025

dean

Lovely hotel staff were brilliant breakfast was lovely 10/10 we will be back thank you

Leisure Partner

10/10

Exceptional

05 Apr 2025

Mark

Really friendly staff, wonderful breakfast, beautiful garden and spacious room.

Leisure

10/10

Exceptional

03 Apr 2025

Colin

Accommodation with a heart ❤️

Wonderful stay at the Ayrlington. Comfort and convenience in a place where you feel like you, as a guest, matter to them. From the friendly welcome, being shown to our room to the lovely little touches like the personalised welcome note. Everything you could possibly need for a relaxing stay is provided in the beautifully adorned and wonderfully scented rooms. The bed linen, the towels and robes were all fresh and of a high quality. The bed and pillows were also very good and we enjoyed a restful night's sleep. The heat was self controlled and a fan was also provided for warmer months. Easy parking is also available if needed at a good price of £10 per night. We are very happy to have found this beautiful place to stay and it will definitely be our first choice when we next visit the fabulous city of Bath.

Partner

8/10

Excellent

02 Apr 2025

Maarit

Lovely period property and attractive garden.
Bed was comfortable but bit of a shame about the uncomfortable pillows. Would be definitely worth investing in some new ones.
A room with a fridge would had been more desirable.
In all very good value and enjoyable stay. Thank you Anette for looking after us! Superb hostess.

Leisure Partner

8/10

Excellent

29 Mar 2025

Graeme

Three nights break

The staff in reception and the restaurant are all excellent. Parking was good because we arrived at the 2pm check in time.
The 2 walking routes into the centre of Bath are easy and take only 10-15 minutes.
We had breakfast on 2 days and were delighted with the quality of the cooked meals.

Partner

10/10

Exceptional

24 Mar 2025

Noam

We had a locket stay, the hotel set up the room beautifully for me and my partner’s anniversary. Clearly a lot of thought was put into it which we appreciated. the room was clean and lovely. would definitely stay here again

10/10

Exceptional

12 Mar 2025

Jan

Pleasant hotel close to Bath centre

Pleasant hotel, nice & courteous staff, good breakfast and with good parking, whilst perfectly located in relation to Bath centre. Thank you.

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Sharon

Lovely comfortable stay. Staff were professional and helpful. Great location.

10/10

Exceptional

09 Mar 2025

Wendy

Lovely place

What a delightful hotel! The front desk people were lovely and helpful. I was pleased with its location, the size of my double twin room was terrific. There were a few inconveniences - it was incredibly hot because I was on the top floor, so all the heat rose; and the floors creak awfully, which must be difficult for the people below me. But the room was well-appointed, the amenities excellent, and although I didn't eat in the breakfast room, it was being repainted when I arrived and it was beautiful. I would definitely recommend it.

Self

10/10

Exceptional

06 Mar 2025

Andrea

We had a lovely stay at The Ayrlington. Easy walk from the train station and to the shops and attractions of the city centre. Yummy breakfast and pretty gardens. Room was spacious and clean, and bed was super comfy.

Leisure Family

8/10

Excellent

26 Feb 2025

Clarissa

Very nice, helpful receptionists. Perfect breakfast.
Lovely view across open spaces from window towards Abbey.
Duvets far too hot and heavy - made of solid padding. Difficult to sleep in hot room (even with windows open).

10/10

Exceptional

24 Feb 2025

James

All good

10/10

Exceptional

22 Feb 2025

Ian

We were greeted on our arrival and immediately offered help with parking and our bags. The young lady at reception made us feel very welcome and showed us to our room. The room was excellent, breakfast area and lounge also very good. The staff were friendly and helpful. Very happy to recommend and we will use again.

Leisure Partner

10/10

Exceptional

21 Feb 2025

Kevin

This was our 3rd time staying here , felt that time to change the carpet in the room we where in , very quite even though next to main road , nice warm room , staff very friendly.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Verified traveler

Nice B&B with parking near centre of Bath

Lovely B&B, great location about a 10 minute walk into the centre of Bath. We had to Orchid room which was in the basement so quite dark but big room, pretty clean. The first night we had an awful sleep because the bed was so creaky!! I pulled it away from the wall on the second night and it was slightly improved. Staff seemed friendly although we didn’t have much interaction with them apart from checking in/checking out. I would return despite a few little niggles

Partner

10/10

Exceptional

13 Feb 2025

Angela

Perfect for a trip to Bath

The hotel was great. The staff so we're so pleasant and helpful, they also helped us choose a restaurant. The breakfast was lovely and plenty of it. The room was very comfortable, a lovely size overlooking the garden. It was a gentle walk from the centre of Bath. Would definitely stay there again and have recommended it to friends.

Partner