Name: Suburban Studios Mentor - Cleveland Northeast
Address: 7677 Reynolds Road, Mentor, 44060, US

2/10

Poor

08 Jul 2026

Timothy

Worst Expedia listed property we’ve ever stayed at. Dirty, run down, toilet broken, sheets dirty, noisy AC, internet down. Asked for a refund but they said they could only refund Expedia. Hopefully we’ll see the pass through refund from Expedia.

Partner

10/10

Exceptional

01 Jul 2026

yomar

Perfect

Family_with_children

4/10

Poor

20 Jun 2026

Ira

A disgustingly dirty unit. Black mold in the bathroom, light bulbs missing, no bathmat, dirty walls, duck tape for repairs, kitchenette sink stopped up, no hangars, bed had a metal frame/base that clunked if anyone sat or got up.

Partner

4/10

Poor

09 Jun 2026

Amy

The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food stuck in it. And the freezer needed defrosted. I work overnight on weekends, every morning just as I started to get to sleep, I would would hear people talking loudly outside my room. I woke up one afternoon with a migraine. I took some meds, put a washcloth on my head and literally JUST started to relax and the alarms went off, so loud I couldn't stand it. I had to go out to my car.amd sit to try to help my migraine. Those poor animals next door in the rooms with those alarms, ugh It took them 20 minutes to have the fire dept. come,check things out and turn them off. The guy across from me said it happens every other day, from people smoking inside the rooms. Never again will I try to save a few bucks to stay anywhere other than the places I know I will have a pleasant stay. This is definitely not one of them. I'm sorry, I never like leaving bad reviews, but something needs to be done. I'm home and sick now, I wonder if it's from staying in that dirty room.Bottom of garbage was filthy too

Self

2/10

Poor

05 Jun 2026

Dennis

Don't stay here

Business

8/10

Excellent

22 May 2026

James

.

4/10

Poor

11 May 2026

Maria

Every night there are teenagers screaming in front of my room while my child tries to sleep. Motel staff does nothing to help us out.

2/10

Poor

11 May 2026

Michelle

Everything was dirty including the bedding. The pillow had blood stains on it. I checked out ! The smell was horrible as well

Family

2/10

Poor

26 Apr 2026

Lorri

yes

Partner

10/10

Exceptional

21 Apr 2026

Brian

My wife and I spent a night at this hotel a couple weeks ago, and I was so happy with the staff and EVERYONE there we came back for a week!!! Great hotel! A+++ STAFF. ⭐⭐⭐⭐⭐

2/10

Poor

12 Apr 2026

Damaris

I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable.

Family_with_children

10/10

Exceptional

26 Mar 2026

Brian

This was soooo much better than the week of money I wasted across the street. SUPER NICE STAFF!!! Really REALLY nice rooms, and the most affordable hotel in the city that I could find, and they were WAY BETTER THAN THE OTHER CHOICES!!! Thank you

Friends_and_family Family

6/10

Pleasant

18 Mar 2026

Jacob

Not a bad hotel for the price. I would definitely check your room before unpacking some rooms are terrible and some are decent

Self

2/10

Poor

17 Mar 2026

David

No record of reservation. Power was out; told it was temporary; was out for duration of stay. Room absolutely filthy. NO SEAT ON TOILET.

Self

6/10

Pleasant

30 Jan 2026

Jennifer

The staff was friendly as always. The room needs to be cleaned better the bathroom needs a overhaul it smelled like cigarette smile needs to have a outdoor light so someone doesn't fall and salt on walk way so doesn't slip and fall a

Self

2/10

Poor

15 Jan 2026

Maria

I’m trying to get my car out of the parking lot and my car is buried. No one will help get it out, the gentleman that shoveled buried my car more, and there hasn’t been a plow to remove any snow since what seems like early morning. We have to DoorDash to make money to pay for our room, but the car is stuck so we’re screwed.

10/10

Exceptional

13 Jan 2026

Jennifer

Staff friendly as always. Room was not to bad. Bed was comfortable. Safe neighborhood and plenty to do around town

Self

8/10

Excellent

10 Jan 2026

Katherine

The room was clean. Staff were friendly.

6/10

Pleasant

24 Dec 2025

Lamar

We was there for a week they never gave fresh towels. They should have given at least 4 shower towels and 4 washcloths.

Business

6/10

Pleasant

20 Dec 2025

Maria

So our tub is practically in half because the caulk is totally split and not protecting anything. The outlet by our table doesn’t work, so there’s really no point in any of us trying to use the table. The sink in the kitchenette leaks out so we have to wipe around the faucet every time we use it. Our floors were VERY dirty when we came and there’s no broom or dustpan in here, so I can’t really clean other than wiping down the floor. I shouldn’t have to do that initially, but would do the upkeep if I had the ability to. The single chair in the room is broken. When we opened the fridge there was old cheese and lettuce stuck to the fridge. That shouldn’t be my job to clean. There are a lot of issues in the room, but there’s nothing outside that I can complain about.

Leisure Family

4/10

Poor

12 Dec 2025

Ronald

Looking for a refund last night the hotel had the fire alarm go off at 3:00 in the morning and woke everybody up.

It rang for 15 minutes and I was about ready to leave for McDonald's before they shut it off.

Earlier in the day they had the alarm and Fire contractors there working on the system apparently they didn't fix it right

Business

10/10

Exceptional

19 Nov 2025

David

A1 place and, most importantly, friendly staff.

8/10

Excellent

18 Nov 2025

Jennifer

The room was not to bad. Thr bed was ok and the shower needed more pressure. The bathroom light/fan couldn't be on or it made a really loud sound. Staff is always friendly. The heater needs looked at

Self

8/10

Excellent

11 Nov 2025

Adrian

Good for the price remodeling is going on right now and we were in a room in between 2 that were being worked on. Very noisy until 1 am. We didn’t complain They seem very nice at the Front Desk. The other Hotels close are 2&1/2 times more than this hotel.
Good for the Value. Dinner at the Happy Moose right next door.

Business_and_leisure Partner

8/10

Excellent

30 Oct 2025

Julie

Staff was very friendly and the beds were very comfortable

Leisure Partner

6/10

Pleasant

29 Oct 2025

Staci

The room is not very clean that they gave us I went up and told them about it. The lady went and check the room and basically called me a liar and said it wasn't clean I have numerous years of cleaning and it was gross and it was stinky. She didn't even want to get us another room and her manager said to give us different room. She was not very nice about it he had an attitude. We requested a smoking room couldn't even get a smoking room. Which was fine the second one was a little better A lot cleaner

Partner

10/10

Exceptional

06 Oct 2025

Jennifer

The room wasn't to bad, but needs a deep clean. The parking is good and well lite. The bed was very noisy every time I turned it was known. It wasn't to loud had the normal noises coming from other people. A lot of peope sitting outside enjoying the weather. Staff was friendly as always. Plenty of walkable restaurants and activities. Safe neighborhood. Will stay here again.

Leisure Self

8/10

Excellent

23 Sep 2025

Jennifer

The staff was friendly as always. Location is great and parking is great. The room wasn't the best. The bathroom needs redone and the whole room needs some paint and new flooring. The air/heating unit needs cleaned it had a weird smell when on. The bed was comfortable and the area is quiet had a great night sleep. I would stay here again just not in the room i was in for this stay.

Leisure Self

8/10

Excellent

07 Sep 2025

Tramisha

It's quiet

2/10

Poor

07 Sep 2025

Colleen

This property is severely rundown and dirty. Mold smell in the bathroom. Floors dirty, cabinets falling apart and dirt streaked, blood stain on the bed cover, trim work around bathroom door missing, tile work on bathroom wall coming off, water damage to ceiling of bathroom.

Leisure

2/10

Poor

05 Sep 2025

Verified traveler

Stuff was missing, broken chair, had to reclean somethings

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Luz

Please replace the bed it sinks in

Self

2/10

Poor

30 Aug 2025

Suyog

My booking was canceled

Friends_and_family Family

2/10

Poor

29 Aug 2025

Mark

Disgusting. Got to hotel after 3pm. The room assigned to us was not clean, had pizza boxes on dresser and bedding in floor. Asked for another room and the room we got was supposedly freshly cleaned…it was not clean by any means! I have photos. We are not the type to cause a ruckus so we cleans the room ourself and stayed. NEVER AGAIN! I will be emailing corporate and sending them photos!

Leisure Pet

8/10

Excellent

27 Aug 2025

Jessica

The staff and area were amazing. Just not the cleanest rooms.

Leisure Partner

6/10

Pleasant

25 Aug 2025

Cecil Richardson

Its for 2 overnight stays and we felt it was okay for the price we paid.

10/10

Exceptional

24 Aug 2025

Sally

I had a great stay at Suburban Studios! Very quiet and beautiful area. Highly recommend!

Business_and_leisure Partner

2/10

Poor

24 Aug 2025

Kristel

So sad

Very disappointing. The best thing about this stay was a pleasant front desk clerk. The clerk was very helpful and apologetic about the condition of my room upon check in. I worked at this location when it was Studio 6. The rooms were much better. I thought that since it's under a new name that it would be even better.... but I was wrong I read reviews before booking and they seemed okay but those must be fake. This place is horrible. From broken televisions and lamps to backed up sinks and a room that smelled of car urine, this was a disaster. There was so much going on that I didn't even bother to complain anymore, I just took pictures.

Partner

2/10

Poor

22 Aug 2025

James

Wasn’t able to check in until 4 for some reason. But they come to the door right at 11am to tell you that you have 10 mins to get out. Gross rooms. Coffee machine still had old coffee in it.

4/10

Poor

17 Aug 2025

Maxwell

Toilet was dirty and there were flies in my room upon arrival. The door lock was broken and it took over a week to fix. Staff was very nice but took a while or sometimes wouldn’t answer requests.

6/10

Pleasant

15 Aug 2025

Jennifer

It needs to be gutted and rebuilt. It was awful and only surface cleaned. Edges on table were sticky. Why have kitchen facilities in the room and no dishes or pots and pans

Self

2/10

Poor

14 Aug 2025

Vincent

A quick exit from this place

The place looked nice, front desk area look amazing but once you enter the rooms it was barely clean, trash was left at the front door before we even got there, bathroom sink was clogged from trash and the pipe was leaking. The bed was very uncomfortable that we went to buy new sheets and the room was very hot. So we turned on the air conditioner and after I woke up from a nap I was drenched in sweat because the air conditioner did not work properly. The experience was so bad we left in the first 3-4 hours to get a new place. I do not recommend this place for a vacation.

Partner

10/10

Exceptional

12 Aug 2025

floyd

Stayed for a weekend, the room was clean, beds were clean and comfortable. No issues other than the toilet being loose, reported to the staff and they advised they would have it fixed, other than hearing a couple dogs bark here and there it was quiet. All the staff were friendly, the a/c worked fantastic on a 90+ degree weekend, the fridge and freezer were both cold, we didnt use the stovetop, but noticed there are no pans for anyone planning to, the microwave worked fine, shower was hot, no carpets which we liked, bed linens were fresh and clean, no complaints about the room at all. We would stay again.

Leisure Family

8/10

Excellent

12 Aug 2025

Daniel

Friendly staff, decent room, good value!

Business Self

6/10

Pleasant

11 Aug 2025

Nina

I was a bit surprised this was a Choice Hotel. It is a functional place for getting sleep and taking care of necessaries. Have a kitchenette was nice, but most components of the place were outdated, included the bed. Again, it served its purpose, and perhaps the price range dictated the situation. Also, we felt that the floor wasn't clean as far as a deep clean. It was swept, but it wasn't spic and span. One of the kitchen drawers wasn't clean either. So, we had a good sleep, but it wasn't the most enjoyable stay. We were able to take a walk, and there are plenty of sidewalks and places to walk. There are also many restaurants available and a nearby grocery.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Eva

Easy on and off the highway, great for the budget conscious traveler.

Business Self

10/10

Exceptional

03 Aug 2025

Alice

The price was reasonable and there was easy access to the freeway and dining.

Leisure Self

2/10

Poor

03 Aug 2025

Verified traveler

No, what we expecting just terrible water on the floor. The stove didn’t work just dirty

Partner

4/10

Poor

02 Aug 2025

David

Had 2 non smoking rooms, but we were give one smoking and one nonsmoking. Also one of the room’s door didn’t close.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Cheryl

Great stay

Very clean rooms, comfortable beds, laundry available on premises. Staff was courteous and kind.

Partner

2/10

Poor

27 Jul 2025

Martin

Broken door latches, busted knobs on stove, weird damp patch on floor that spread. Bed looked slept in when we arrived.

Leisure Family

10/10

Exceptional

12 Jul 2025

Ty

Great value for the price! If you want to use the stove or sink you have to bring your own pots or pans, cups paper plates, cups etc. it was clean enough and provided the usual motel amenities. It was quvk and easy and pleasant check in process.

6/10

Pleasant

11 Jul 2025

Timothy

Area

4/10

Poor

07 Jul 2025

Lekita

It's was nasty

Business Family

6/10

Pleasant

07 Jul 2025

Rebecca

It was as expected for the price. It wasn’t super clean. The room smelled very strongly of cigarette smoke, which my sister and I are really sensitive to. It had a working toilet, shower, sink, etc., and it was nice to have the little kitchen area.

4/10

Poor

06 Jul 2025

Sierra

Average experience

Not very clean
The first room had bugs crawling and the toilet looked like someone used it and it wouldn’t flush.

I asked to switch rooms and that was accommodated. Service was very friendly.

Noisy neighbors but for the price some of these things aren’t avoidable

Friends_and_family Family

6/10

Pleasant

05 Jul 2025

james

Not the cleanest place I’ve been. Needs some painting and upgrades.
Main point it had a refrigerator with a freezer which I had to have

Self

2/10

Poor

28 Jun 2025

Robert

Very dirty moldy bathroom cat urine smelling and urine all over the walls in the bathroom propane tank in the room with a dirty grill one pillow for 2 beds

Leisure Family_with_children

2/10

Poor

28 Jun 2025

Damaris

Booked a room with 2 double beds. Checked in paid went to the room, 1 queen bed! So I went back to the front to find out they had no rooms avaliable with 2 beds. So they proceeded to bring me a mattress to throw on the floor! My step dad also got a room his was not cleaned at all. Smelled like cat urine and there was urine all over the wall in the bathroom! Never again this place is awful!!!

Family_with_children

8/10

Excellent

18 Jun 2025

Celia

the staff was amazing i forgot my gold necklace and earrings and the gentleman at the front desk looked for them personally and set them aside for me. only issue i had was that the sheets and mattress topper was dirty. it looked like a fresh stain of some kind of oil. but with no fuss they set me up in a different room.

Leisure Family_with_children

2/10

Poor

17 Jun 2025

David

Mold, only scakding hot water from shower faucet

Business_and_leisure

2/10

Poor

16 Jun 2025

Vanessa

We booked non smoking and right next door a man was sitting and smoking outside. The room was dirty, it smelled like cigarettes and mildew. The toilet was broken and the room was dirty with cigarette ashes all over the floor

Leisure Family

4/10

Poor

15 Jun 2025

Aaron

The room was very very dirty. I could gross things on the walls. I also felt like I needed my shoes on to walk on the floor. The bedding did seem clean.

Leisure Family_with_children

6/10

Pleasant

08 Jun 2025

P

I dropped my keys behind the dresser. When I pulled it out to get them it was so much trash, dirt and toys behind and under the dresser. The lobby looked and smelled better than the room. I was under the impression that it was a hotel when I booked. No! It’s an extended stay motel. The bed was sunken in and very uncomfortable. The food that was being cooked in the room next door kept making me sick. I did not enjoy my stay at all.

Leisure Partner

4/10

Poor

07 Jun 2025

Shirley

Inside the room was run down and squalid. The good things were: no evidence of bedbugs, clean sheets and pillow cases, clean white towels ,etc. except for the human hair embedded in a washcloth, and secure locking devices. Outside was very nice with mowed grass, well marked parking including handicapped areas, and ecologically friendly \"mulch\".

Leisure Self

8/10

Excellent

07 Jun 2025

Jim

The staff was friendly and helpful. The room was clean and the facility was quiet.

Business Family

2/10

Poor

21 May 2025

Shauna

Worst hotel ever seen.

The room was filthy. Floors were tile that were sticky and could not take off our shoes. Bathtub had grungy film and black curly hairs. When I wiped it with hand towel it turned the towel black. Toilet had fecal ring and had not been cleaned. The floor in bathroom was not only dirty but had kids stickers stuck too it. The kitchen sink cabinet was rotten and the doors were hanging loose. We had to stand on the bed and clean the greasy hanging cobwebs off the ceiling as we did not want them falling on us in the night. The dead bolt on the door would not lock. In 50 years of traveling we have never seen anything so disgusting. Only sheer exhaustion and lack of funds prevented us from moving on. Got a few much needed hours of sleep and got out of there.

Friends_and_family Family

2/10

Poor

10 Mar 2025

Verified traveler

Do not stay here.

It was horrible. There were hair on the sheets, the toilet was leaking water, and there was bread under the bed. I don't think the room was cleaned at all.

Friends_and_family Family

2/10

Poor

30 Jan 2025

Kevin

False advertisement

I travel alot for work and bever know for sure until 24 hrs.beforethe day i leave if im going.i in 30 i have never rented a room without refund ability..your add showed fully refundable. I paid for 4 night and tried to cancel 2 weeks before my check in date only to find out there would be no refund...i will never use this site again and i will not recommend it to anyone..

10/10

Exceptional

14 Nov 2024

Gregory

Staff

Leisure Partner

10/10

Exceptional

31 Oct 2024

Verified traveler

KUDOS TO THE STAFF

The gal who checked us in went above and beyond to make our stay the best.

Friends_and_family Family

2/10

Poor

11 Oct 2024

Susan

I would prefer to post photos to show what condition the room was This property should not be on your list of recommendationAbsolutely horrible!in.

4/10

Poor

09 Oct 2024

Louise

Tub faucet broken. Kitchen drawers and refrigerator dirty inside. Carpet stained.

Friends_and_family Friends

6/10

Pleasant

07 Oct 2024

latasha

It's a quiet hotel but the cleaning needs to be addressed I had blood stains on the sheets and roaches

Leisure Partner

10/10

Exceptional

02 Oct 2024

Lisa

Good stay nice place to be when visiting ohio

Friends_and_family Family

6/10

Pleasant

25 Sep 2024

Adrian

We did sleep a little bit very smoky room it hadn’t been cleaned but the towels were nice and the bed was clean.

2/10

Poor

19 Sep 2024

Raymond

Non smoking room smelled like an ashtray. Zero hot water. Everything in room was old, outdated, broken or dirty. Fixtures broken everywhere. If i could rate a zero i would

Leisure Family

2/10

Poor

18 Sep 2024

Michelle

The room was disgusting. There was food splatter on walls, dents in walls n door main door, hole in carpeting that was covered with tape, bathroom door jam was very dirty with food jammed into the corners, bathroom sink had no stopper so you could straight down the pipe, fridge/freezer was dirty and freezer was covered in ice. Kitchenette had a missing drawer

Self

8/10

Excellent

09 Sep 2024

Verified traveler

Best hotel so far....

I have been staying at alot of motels in the area and so far this has been the best. I really like that it has a refrigerator and a stove. The door has gap at the bottom and I dont think it is that secured. The hotel is old but clean.

Business

2/10

Poor

06 Sep 2024

Verified traveler

the door lock was broken the room was filthy the sheets had crusty dried bodily fluids on them holes in the walls the refrigerator was dirty and didn’t work we couldn’t use the kitchenette because we wasn’t comfortable with the room being so dirty poop on the bathroom walls broken toilet seat what we saved by getting a cheaper room was spent on cleaning products to clean the bathroom

Partner

10/10

Exceptional

28 Aug 2024

Jinniska

N/A

Leisure Self

8/10

Excellent

14 Aug 2024

Jay

For the rates that they charged, it is a great deal. They supply you with your basic needs just like any other hotel. Microwave, large fridge, even a stove! Only thing I didn't like or that caused inconvenience was that the bathroom in the room I stayed in, the trim on the door was coming loose so the door wasnt fully secured. The other thing that was kind of annoying was that my keycard kept needing to be reactivated, but the staff was always kind when I asked to get it reactivated. I am not a picky person so this place was perfect for me. Many restaurants very close by. Smokey Bones is an amazing one for some great BBQ food. If you are uptight and expect a million amenities for less than $100, then this place is not for you.

Leisure Self

10/10

Exceptional

13 Aug 2024

Andrea

I wouldn’t change anything about my stay

Business_and_leisure Self

2/10

Poor

12 Aug 2024

Geoffrey

Find a better place

The non-smoking room smelled like smoke, the counters had sticky drink rings on them like they were not cleaned. The shower had dirt on the floor that seemed to rinse away when turned on. The toilet repeated clogged and was not securely connected to floor

Self

10/10

Exceptional

11 Aug 2024

Andrea

I would definitely come back

Business_and_leisure Self

10/10

Exceptional

08 Aug 2024

Shirley

I mentioned the black mould around tub but the microwave had not been cleaned and had old food hanging from the roof of it:( yuck. There are no pots, cutlery, or dishes for this unit with “kitchenette”. The doors are falling off cupboards - they should just remove this and clean it up.

Leisure Self

2/10

Poor

04 Aug 2024

Julio

Poor housekeeping, asked for a non smoking and I was give a smoking room, manager granted refund and I was on my out.

Leisure Self

2/10

Poor

04 Aug 2024

Jeanette

Will never book with this property again. Booked mo th in advance just to get canceled the same day we got there putting 2 elderly a handicap and a teen girl out with no where to stay. Should feel ashamed and worthless.

Leisure Family

2/10

Poor

03 Aug 2024

Julia

Made a reservation and when I arrived to check in, I found out it was cancelled. I never received and email or phone call.

Business

2/10

Poor

02 Aug 2024

Chad

DO NOT STAY HERE

2/10

Poor

30 Jul 2024

carol

I ask for non smoking and it smelled really smoky. Phones did not work. Tried to call frontdesk from cell and got New Jersey and they couldnt help.i wS dropped off and did not have a car....bed was lumpy a d u comfortable. Never stay there agai

Self

4/10

Poor

29 Jul 2024

Brandon

The room smelled of a strong cleaner or paint. The floor of the room was so dirty it turned the soles of my feet black with dirt. Staff was very courteous

Leisure Family

6/10

Pleasant

21 Jul 2024

Chris

Returned first day after check in, room not cleaned, I was told I had toask for clean up???

4/10

Poor

20 Jul 2024

Anne

Our room was not clean. The tile floor was sticky everywhere. You could not walk barefoot. The bathtub was dirty, the fridge had something green left in it. We got caught up in the worst aviation day in history with the computer system crashing and had been awake for over 24 hours when we arrived and were grateful to have made it here and were too tired to tell the office manager ( who acted like we were a bother) to move us. Glad to only be here one night

Leisure

2/10

Poor

18 Jul 2024

Sunny

We booked non somokkng room and they gave us smoking and dirty room.

Leisure Family

2/10

Poor

14 Jul 2024

Verified traveler

10 out of 10 DO NOT RECOMMEND

Room was in terrible condition. The floors was like walking on a roller coaster! Falling in and holes where the floors met the walls. When booked, it stated the room had a kitchen. There was no kitchen supplies! No pots, no dishes, no cutlery, absolutely nothing! So the kitchen was useless! We were there for a whole week and our room was never serviced. We had to ask for towels every time. The shower rod was bent so the shower curtain wouldn’t stay closed. The carpet was DIRTY so much it was discolored. Noisy neighbors with paper thin walls, had to call front desk at 1 am and ask for them to make them be quiet! Outlets wouldn’t even hold my charger, it kept falling out of the outlet. Ceiling was falling in from a leak… too much to mention. See attached photos!

Friends_and_family Family

2/10

Poor

14 Jul 2024

Angel

10 out of 10 DO NOT RECOMMEND

Room was in terrible condition. The floors was like walking on a roller coaster! Falling in and holes where the floors met the walls. When booked, it stated the room had a kitchen. There was no kitchen supplies! No pots, no dishes, no cutlery, absolutely nothing! So the kitchen was useless! We were there for a whole week and our room was never serviced. We had to ask for towels every time. The shower rod was bent so the shower curtain wouldn’t stay closed. The carpet was DIRTY so much it was discolored. Noisy neighbors with paper thin walls, had to call front desk at 1 am and ask for them to make them be quiet! Outlets wouldn’t even hold my charger, it kept falling out of the outlet. Ceiling was falling in from a leak… too much to mention. See attached photos!

Friends_and_family Family

6/10

Pleasant

13 Jul 2024

Frank

Old

Leisure Family

10/10

Exceptional

06 Jul 2024

Abdelkader

Nice and clean