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Holiday Inn Cleveland - Mayfield

Cleveland - OH · United States

780 Beta DrView location

8.8/10Excellent880 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location9.0/109.0
Neighborhood8.8/108.8
Quality10.0/1010.0
Value9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Cleveland - Mayfield

Experience IHG's new H4 design at Holiday Inn® Cleveland-Mayfield. Conveniently located near Cleveland, Ohio, our renovated hotel is nestled in tree-lined suburbs with easy access to I-480 and I-90. Near Fortune 500 companies, including Philips Medical Systems and Progressive, our hotel is a top choice for corporate travelers.

Explore popular attractions like the Rock and Roll Hall of Fame, just 15 miles away. We're also near prestigious universities like John Carroll, Case Western Reserve, and Ursuline College, perfect for prospective students and families. Award-winning and family-owned for 40 years, we prioritize your comfort.

Dine on our patio, host events in our ballroom, and stay connected with free Wi-Fi.

Read more about this hotelShow less

With a stay at Holiday Inn Cleveland-Mayfield by IHG in Mayfield, you'll be in the business district, within a 15-minute drive of Lake Erie and Chagrin River. This hotel is 9.9 mi (16 km) from Cleveland Clinic and 10.3 mi (16.6 km) from Case Western Reserve University.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Mayfield? This hotel has 2825 square feet (262 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 8 to 26 per person
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

Chagrin River 2.7 km / 1.7 mi
North Chagrin Reservation 3 km / 1.9 mi
St Ann Shrine 3.7 km / 2.3 mi
StoneWater Golf Club 5.3 km / 3.3 mi
Euclid Creek Reservation 6.9 km / 4.3 mi
Acacia Reservation 7.7 km / 4.8 mi
Legacy Village 8.6 km / 5.4 mi
David Berger National Memorial 10.5 km / 6.5 mi
Maltz Museum of Jewish Heritage 10.8 km / 6.7 mi
MetroHealth Cleveland Heights Medical Center 11 km / 6.9 mi
Lake Health West Medical Center 11.8 km / 7.3 mi
West Geauga Plaza 12.1 km / 7.5 mi
Chesterland City Park 12.1 km / 7.5 mi
Chester Town Hall 12.2 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • Number of floors (main building): 4
  • Double rooms: 44
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 32 more facilities & services
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • CasinoExtra charge
  • SaunaExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 36 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Cleveland - Mayfield

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Bathroom: 1
    • Desk
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 36 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Cleveland - Mayfield

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • TV
    • Bathroom: 1
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 36 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable2 photos

    Holiday Inn Cleveland - Mayfield

    DOUBLE PREMIUM KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 36 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Cleveland - Mayfield

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 36 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Holiday Inn Cleveland - Mayfield

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom: 1
    • TV
    • Wheelchair-accessible
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 36 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Cleveland - Mayfield

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • TV
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Cleveland - Mayfield

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Cleveland - Mayfield

8.8
Excellent
880 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
8.8 /10
Quality
10.0 /10
Value
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Cynthia
The hotel staff was very nice, room was clean and breakfast was very good.
10/10
Exceptional
14 Jul 2026
Daniel
Great stay
4/10
Poor
12 Jul 2026
Nancy
There was a very loud fan running in the bathroom that was so loud, it kept us up all night. Even with the door closed it was obnoxiously loud.
Partner
10/10
Exceptional
06 Jul 2026
Linda
Had family reunion there. It was a very nice stay.. Thank you for the kindness from the lady at the front desk.
Friends_and_family Family
6/10
Pleasant
05 Jul 2026
Kali
Room felt damp - sheets and pillows always felt like they were cold or damp an even when turning the AC off. No spare toilet paper or tissues we only stayed for 2 nights.
Family_with_children
10/10
Exceptional
02 Jul 2026
Kenneth
Convenient location. Clean rooms. Pleasant staff
Partner
10/10
Exceptional
28 Jun 2026
Dave
The staff were very helpful and accommodating. The complimentary breakfast was delicious! The hotel itself is very easy to get to off of the freeway.
Self
8/10
Excellent
22 Jun 2026
Frederick
N/A
Partner
10/10
Exceptional
17 Jun 2026
Christopher R
well maintained, convenient for visiting family on the East Side.
Partner
8/10
Excellent
15 Jun 2026
Elizabeth
Overall, the hotel was nice. I have to say the shower base probably in the tub could use something less so it makes it less slippery. The flushing of the toilet is obnoxiously loud.
There’s only a little room to hang clothes. There’s no drawers to put clothes in. It’s nice because it does have a small fridge microwave and in room coffee maker and was no problem getting extra K cups and do you prefer a hotel though that has the bathroom and then a separate area with a sink and a counter where you can get ready
This hotel well at least our room did not have that and then the mirror stain was right by the front door and there really was nowhere that you could put stuff to stand in front of it to get ready
The restaurant had weird hours a bit pricey for the buffet breakfast. I’m not sure if this is the restaurant new and they’re just getting started. They didn’t have a sit down for breakfast so overall I really don’t know what the food was like.
We stayed here for convenience of location for the family. We were going to visit.
Partner
10/10
Exceptional
06 Jun 2026
Mary Anne Mabry
Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future.
Self
10/10
Exceptional
01 Jun 2026
Suzanne
The room was clean and looked new. We did not pay for the breakfast.
8/10
Excellent
01 Jun 2026
Olivia
The rooms were clean and the property was nice. However, breakfast is no longer included so you’ll want to check that when you book.
10/10
Exceptional
29 May 2026
Aren
Amazing stay from start to finish! The hotel was clean, comfortable, and the staff was incredibly friendly and helpful. The rooms were spacious, the location was perfect, and everything exceeded expectations. Would definitely stay here again!
Self
10/10
Exceptional
26 May 2026
Isabella
Best bed I’ve ever slept on
Friends
8/10
Excellent
10 Apr 2026
James Frank
The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place.
Partner
10/10
Exceptional
22 Mar 2026
Mike
Clean room
Self
8/10
Excellent
21 Mar 2026
Frank
The washer and dryer worked well and efficiently, relatively new machines, free use of machines but must purchase your own laundry detergent
Self
10/10
Exceptional
16 Mar 2026
Maranda
Everything was great. Clean and well maintained. Bed was super comfortable.
Self
2/10
Poor
14 Mar 2026
Uday
It wasn’t good
10/10
Exceptional
28 Feb 2026
Krista
Easy check in, room was spacious and comfortable (the beds were so comfy)! Would love to stay there again.
8/10
Excellent
24 Feb 2026
Scott
There was nothing wrong. Check in was pleasant. WIFI worked. There was no Ice machine on the third floor (only 1st and 4th, weird). Location was convenient. Breakfast would have been $10 per person, so we went to Scramblers. Everything in the room was good. I would stay there again.
10/10
Exceptional
19 Feb 2026
Brian
Great room and convenient
10/10
Exceptional
14 Feb 2026
Mark
Room was very clean, Staff were all very courteous and professional (especially Austin at the front desk at check-in).
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Jamarcus
Great hotel great service
10/10
Exceptional
07 Jan 2026
kimrey
This holiday inn was one of the top notch
Motels in the area we will stay there again .
The staff was courteous and the motel was very quiet, clean and and well maintained.
Thanks again.
Business_and_leisure Friends
10/10
Exceptional
06 Jan 2026
yolande
Gayle at the front desk helped us so much since we had 2 rooms. What a wonderful ambassador for the Holiday Inn with her courtesy and kindness. I am not certain I have known the first name of any hotel guest services representative. Please share our appreciation and accolades. Thank you Gayle.
Leisure Family
8/10
Excellent
03 Jan 2026
Eli
Clean room, nice location, very competent and friendly staff.
10/10
Exceptional
03 Jan 2026
Viacheslav
Room was clean, stuff was friendly
Leisure Self
10/10
Exceptional
22 Dec 2025
Roslyn
The room was great.
Leisure Partner
8/10
Excellent
21 Dec 2025
Jennifer
Our room was clean and nice. Staff super friendly. Wasn’t impressed that breakfast was moved for a Santa event and no seating. Overall a good stay otherwise.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Carol
Clean room, pleasant staff, beautiful restaurant.
6/10
Pleasant
28 Nov 2025
Dave
Room had air leaks from outside exhaust. Fan and bathroom sounded like a jet engine and I had to shut the bathroom to be able to sleep and the restaurant was a joke
Leisure Self
8/10
Excellent
26 Nov 2025
Tonisha
Nice room and friendly staff. Would stay here again.
10/10
Exceptional
11 Nov 2025
Nada
Clean room, comfortable bed, very well kept hotel.
10/10
Exceptional
29 Oct 2025
Hector
Very nice clean room, and the staff was fantastic!
10/10
Exceptional
27 Oct 2025
Marge
Spacious, comfortable, clean room with great water pressure on the 4th floor. Thoughtful room selection at check in, I was put far from the youth sports team :) I would definitely stay here again.
Leisure Self
10/10
Exceptional
20 Oct 2025
Kenzie
Great spot for business travel!
Business
10/10
Exceptional
20 Oct 2025
Varghese
Good
Business_and_leisure Partner
10/10
Exceptional
20 Oct 2025
Deborah
The staff was very friendly & personable. The room was clean but the bathroom was a little small compared to some other Holiday Inns we have stayed in. However we would definitely stay here afain.
Leisure Partner
8/10
Excellent
19 Oct 2025
Delores
The front desk staffnwas nice and efficient. The adjacent restaurant was clean and the breakfast food was good.
Leisure Family_with_children
10/10
Exceptional
16 Oct 2025
Debora
Great stay for a quick business trip!
Business Self
10/10
Exceptional
14 Oct 2025
Shana
The room was clean, modern, comfortable, and well- appointed - everything I could have wanted for a hotel stay. Fitness center is just average, but the equipment works and it's open 24 hours so that's great.
Leisure Partner
8/10
Excellent
23 Sep 2025
David
Staff was very nice. Check-in was quick and smooth.

Room was clean. There are two cracks on the shower back wall. The room had a door to the room to the right of me. Unfortunately, I could hear the people carrying on late into the morning. A sound blanket is needed when two party's book the adjoining rooms.

Continental breakfast was ok. Sausage was dry.

Did not drive, but they have plenty of parking space if you bring your own vehicle.

They will remain a option of places to stay when I visit Cleveland again
Leisure Self
10/10
Exceptional
21 Sep 2025
David

Fantastic!

Staff went above and beyond! Great hotel in nice area
Partner
10/10
Exceptional
18 Sep 2025
Kimberly
Austin the General Manager went above and beyond for me. I was having a problem sleeping due to the noisiness of the in-room temperature control system. He sent out and bought a fan so I could have continuous airflow in the room without the use of the heating/cooling system. Thank you Austin for being so responsive to my needs!
Business
8/10
Excellent
16 Sep 2025
William
Nice quiet room on a Thursday night.
10/10
Exceptional
08 Sep 2025
Bryan

Great stay!

Everything was great. Will be staying there again next time in Cleveland
Friends_and_family Friends
10/10
Exceptional
07 Aug 2025
Gordon
Wonderful stay
Business Self
10/10
Exceptional
06 Aug 2025
John
I had an outstanding experience! Staff was exceptional!!
10/10
Exceptional
20 Jul 2025
Jeremy
The rooms were very clean and I liked that towels were replaced every day if needed.
10/10
Exceptional
13 Jul 2025
Que
Clean, easy going but the clean up people comes to your door to early before check out
Leisure
10/10
Exceptional
06 Jul 2025
Thaddeus
Easy access from the highway. Courteous staff and clean facility.
Leisure Family
6/10
Pleasant
29 Jun 2025
Kane
Property was ok.
There was no pool as was advertised
2/10
Poor
02 Jun 2025
Kevin
Blood stains found on the sheets of our bed, yellow stains on the carpeting, clumps of hair found on the AC Unit. One of the dirtiest, most disgusting hotel rooms I have stayed in for quite some time, possibly ever. Will never return to this hotel.
Leisure Family
10/10
Exceptional
31 May 2025
Joshua
The hotel was the best so far, breakfast was good and the restaurant added more at reasonable prices.
Leisure Self
10/10
Exceptional
25 May 2025
Joshua
Good service and breakfast/dinner. Quality hotel, room was great for me visiting.
10/10
Exceptional
14 May 2025
Christopher
was great
6/10
Pleasant
12 May 2025
Flora
The rooms were not cleaned thoroughly.
Leisure Family
10/10
Exceptional
12 May 2025
Jaron
Breakfast
8/10
Excellent
11 May 2025
Carl
No complimentary breakfast in our last day due to Mother's Day
Leisure Family_with_children
10/10
Exceptional
04 May 2025
Janice
Our room was spacious and well lit. The front desk staff as well as the breakfast server were friendly and helpful. All of the housekeeping staff that we encountered were friendly and greeted us warmly as well. And may I say that the breakfast itself was EXCELLENT! There was a wide selection of food items to choose from and they were all delicious!
Leisure Family
8/10
Excellent
03 May 2025
Erique
Has a Italian restaurant and a nice size bar.
Leisure Partner
8/10
Excellent
03 May 2025
Sonya
Nothing unique about this property
8/10
Excellent
30 Apr 2025
Brandy
.
8/10
Excellent
24 Apr 2025
James
Front desk gentleman did not seem happy with his career choice. Room was okay but a lot of road noise.
Leisure Partner
10/10
Exceptional
23 Apr 2025
Richard
Literally no complaints!
Leisure Family
10/10
Exceptional
19 Apr 2025
jeff
Typical Holiday Inn facility, nice property, clean, and friendly staff. Excellent dining facility and everything you would expect from a Holiday Inn property
10/10
Exceptional
14 Apr 2025
carmen
There was only one man on duty at check in. He did an excellent job, helped us with the TV and was very polite.
8/10
Excellent
13 Apr 2025
Kathleen A
Very friendly staff and great accomodations. Close to the freeway but very quiet. Comfortable beds. Towels need to be softer and larger. Wish the bar stayed open longer. Very convenient location.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Raymond
Stay here for 2 nights and we was pleased with the staff, room, parking exact. Enjoyed the complementary breakfast. We’ll stay here again.
Leisure Family
10/10
Exceptional
08 Apr 2025
David
Property was clean, staff was friendly and accommodating. Included breakfast was also good
Leisure Self
10/10
Exceptional
31 Mar 2025
Damia
This hotel was the perfect location for what I needed. It was safe and quiet and close to restaurants. It even had a restaurant attached to it.
Leisure Partner
10/10
Exceptional
17 Mar 2025
Debra
Housekeeper I spoke to in the elevator was friendly & kind.
Housekeeper are a very important part of your hotel. If it wasn’t for them cleaning up behind people it wouldn’t be good. Thank you to all of them 😊😊
Leisure Partner
10/10
Exceptional
16 Mar 2025
Caitlin

Great hotel.

The hotel staff were very accommodating, friendly, and kind. The breakfast buffet Sunday morning was excellent and the woman serving us was so sweet to the kids! Room was very clean and provided all dove products. I would 100% recommend this hotel and use it again if we are back in the area.
Friends_and_family Family
8/10
Excellent
12 Mar 2025
james
The room was clean, which is my top priority. However the back of the bathroom door should have been washed down. Looked like something had splattered against it. My only other concern was that while the bathroom was large, the countertop was very small, not enough to hold our bathroom items and meds.
Leisure Family
8/10
Excellent
09 Mar 2025
MaryAnn
The only issue we had is the extremely loud heating/cooling system.
Business_and_leisure Family
10/10
Exceptional
08 Mar 2025
Morgan
Easy parking, checkin was a breeze, 75 dollar hold on card but thats standard. Room very clean, free continental breakfast well stocked, full size dove toiletries. Absolutely would stay there again
Leisure Partner
8/10
Excellent
02 Mar 2025
PATTY

Quick trip

Quick trip to meet up with son arriving for work meetings. Originally didn’t plan on staying but decided at last minute to get a room. Had a great time at restaurant/bar. Very kind bartender! Glad we stayed.
Friends_and_family Family
8/10
Excellent
01 Mar 2025
Bernard
Good
Friends_and_family Family
10/10
Exceptional
28 Feb 2025
mengting
all good
8/10
Excellent
21 Feb 2025
Verified traveler

Basic but comfortable

This hotel was one of the closest to a medical office I was visiting, but it is really a long distance from anywhere. You need to travel everywhere by Uber or Lyft. We were there when it was snowing, and - being from a state that doesn't get snow - we didn't want to risk a rental car. The hotel has basic necessities (a comfortable bed, hot water, heat/AC, and a shower. The tub surfaces are very slippery, and no nonslip mat was provided - that is a chronic problem in many hotels where there is an over-the-tub shower. I would have liked to take hot bath to get warm, but the stopper didn't work. I chose the hotel because it had an onsite restaurant (Alfredos), but it was very second rate for dinner. Breakfast was fairly good. It has a 24-hour basic gym, which was a big plus.
Partner
10/10
Exceptional
16 Feb 2025
Kerri
The restaurant connected to the hotel called Alfredo the food was terrible
Leisure Partner
10/10
Exceptional
13 Feb 2025
Jill
My room was clean, large, and comfortable. Friendly staff. Nice breakfast.
Business Self
10/10
Exceptional
08 Feb 2025
Brad
Staff was extremely friendly the entire stay.
Business Partner
10/10
Exceptional
26 Jan 2025
Janice
I look for a \"clean room/bathroom. Our room was a 5 star in this category.
8/10
Excellent
21 Jan 2025
Bob
Batroom needed updates but good other than that
Business
2/10
Poor
12 Jan 2025
david
Old room.
Business Partner
10/10
Exceptional
05 Jan 2025
Crystal
The property was very clean and well kept. The staff was awesome!!
Leisure Family
10/10
Exceptional
02 Jan 2025
M. Joy
I enjoyed my stay. The restaurant is excellent. Good food at good prices. Morning breakfast is a bit meh…but other than that would highly recommend.
Leisure Self
10/10
Exceptional
16 Dec 2024
Jeannette

We were every impressed!

This hotel was very well kept. The room smelled so clean and everything was just perfect.
Friends_and_family Family
8/10
Excellent
06 Dec 2024
Richard
Has a restraunt
Leisure
10/10
Exceptional
02 Dec 2024
Naveen
Safe and clean, good gym facility and huge parking space and EV charging facility.
Business Self
8/10
Excellent
25 Nov 2024
SIMON
Property lives up to the brand's standard and our room was nice and clean. Service was attentive and friendly. Kudos to Gale, who got us some coffee when we arrived. Only downside was the \"hot\" breakfast, rather cold and scarce around 8 a.m. the first day. The restaurant seemed to be closed both times we walked by so not sure. A little disappointing. We will probably stay again, but just eat elsewhere.
Business Partner
8/10
Excellent
25 Nov 2024
William

Very good, but some issues, no dealbreakers though

Incredible staff, nice modern design. Unfortunately the room could have been better soundproofed. You can hear others clearly all times of day and night. Fine for a night or two, but not ideal. Additionally, the room was very clean, except for behind the night stands near the head of the bed. Happy to stay again for a brief visit for the right price. I’ve spent 20+ years traveling to Cleveland regularly and this is among the best values for money if you can catch the right price.
Friends_and_family Family
10/10
Exceptional
24 Nov 2024
Kurt
We loved our stay, very convenient location off highway and very clean. Bed was so comfortable I wanted to go buy one. Only negative was the restaurant which was not very good in our opinion
Leisure Partner
10/10
Exceptional
07 Nov 2024
Asia
Loved
10/10
Exceptional
04 Nov 2024
Tina
Friendly staff and clean room.
Leisure Family
8/10
Excellent
28 Oct 2024
Gina
The gentleman who checked us in was amazing. So helpful and never acted like I was being a bother, even when I had a really dumb question.
Leisure Partner
6/10
Pleasant
03 Oct 2024
Mike

Ok but bathroom substandard.

Room was clean , comfortable . But the bathroom has zero room around the sink. Traveling with my wife and it’s impossible to unpack your toiletries. Also the bath tub drain was completely clogged.

On the positive side, there s good Italian restaurant on the poroperty. Alfredo’s, I think .. good food, Drinks, and a tv at the bar.
Partner

Location & surroundings

Holiday Inn Cleveland - Mayfield
780 Beta Dr, Cleveland, United States

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Holiday Inn Cleveland - Mayfield

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