Name: Holiday Inn Cleveland Clinic
Address: 8650 Euclid Avenue, Cleveland, 44106, US

10/10

Exceptional

04 Aug 2026

Kamie

Expensive

4/10

Poor

29 Jul 2026

Janice

Only one reason to stay at this hotel. It id close to Cleveland Clinc. Needs badly updated. Worn out furniture in the room. Bathroom didn’t look like it got cleaned. Brown/Black marks on the walls and fixtures. Too expensive for what you get.

10/10

Exceptional

28 Jul 2026

Anna

I have stayed here multiple times and the hotel is consistently nice. Previously there was a over perfumed cleaning smell in the lobby every evening. I noted that in a review and have noticed that this has resolved. They have about every anything on-site you may have forgotten to pack and grab foods not related to the restaurant which is great.

2/10

Poor

27 Jul 2026

Kelly

Could not get anyone to answer the phone to discuss reservations for a full 24 hours. Horrible customer service.

10/10

Exceptional

23 Jul 2026

Gary

This is our second time here attending appointments at Cleveland Clinic. The staff are excellent and very helpful. The rooms clean and up to date. It’s a great location for an easy 10 minute walk to appointments. In our previous stay we found the restaurant just ok. So we skipped past that this second trip and went to the restaurant called Table 45 at the Inter Continental on 93rd. That is exceptional. Note that this restaurant in not in the Inter Continental that is next door on Euclid. If we come back again we would happily stay at the Holiday Inn again.

10/10

Exceptional

21 Jul 2026

Terry

Everything was great. Food and drinks were good.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Mark

I thought breakfast was included but its over 15.00 a person per day. Also you don't really have a choice but to pay valet which is 30 a night

Family

8/10

Excellent

20 Jul 2026

Nicole

Barista was amazing and friendly and made the best iced mochas ever!

Parking and valet situation is a mess.

10/10

Exceptional

20 Jul 2026

Earl

Very courteous staff, comfortable location.

Family

8/10

Excellent

19 Jul 2026

Meaghan

The hotel was really nice. There was a restaurant/bar and a small coffee shop. The staff member working at the coffee shop was so friendly and cheerful. The rooms were spacious, clean, and quiet. The only problem we encountered was with the valet service. It took a long time to get our car and at check-out we waited over an hour. Other than that I would highly recommend this hotel.

Partner

8/10

Excellent

19 Jul 2026

John

This Holiday Inn is located in the middle of a bunch of Cleveland Clinic properties and is apparently a good place to stay if you or a family member need their services. For is, it was a bit out of the way, but the price was better than downtown properties, so we drove into town. Unfortunately with a baseball game that night, the parking garages had special event prices of $40 or $50 for the evening. A little ways out, we paid $20.

Partner

10/10

Exceptional

17 Jul 2026

Lori

When you walk into the lobby it smells so good. The staff is so nice and helpful too.

Partner

4/10

Poor

16 Jul 2026

Iovanka

The lady at the front desk seemed bothered by any question that I asked. I would like to see customer facing people be kind and helpful... not what she was.

Family

10/10

Exceptional

15 Jul 2026

Grace

Enjoyed sitting on the sunny umbrella porch

10/10

Exceptional

15 Jul 2026

Brad

Great location for Cleveland Clinic use. Shuttle picks up there every 15 minutes. Very convenient location. Good food in the restaurant as well!

Family

8/10

Excellent

14 Jul 2026

Maura

This is very conveniently located near Case Western Reserve University which was the reason for our trip. The staff was helpful. The property was clean and well maintained. The only downfall was the parking. The choices are parking on the street which is incredibly limited, finding a parking garage which is several blocks away or valet. The valet is $26 a day. I truly feel if you cannot offer the parking on site then there should be no charge for valet. When you built the hotel you knew your limitations.

Family

8/10

Excellent

12 Jul 2026

Sherry

The rooms and the hotel were very clean. The only issue I had was the water pressure or stream at the sink was super low or little.

Family

10/10

Exceptional

11 Jul 2026

Lona

Staff was most helpful! Room was clean and comfortable!

Partner

10/10

Exceptional

11 Jul 2026

Zhengrong

Amazing Clean and tidy room, smell fresh, floor flat and clean. A+ hotel so far.

Self

10/10

Exceptional

09 Jul 2026

Ella

Room very clean

Family

10/10

Exceptional

09 Jul 2026

Ruth

Only change I would suggest is the pool to be cleaner and warmer it was cloudy and debris was seen on the bottom. Many people, Including myaelf staying have major health issues and cannot be exposed to bacteria. I will be staying here again if I need to return to Cleveland clinic.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

Mike

FRIENDLY AND HELPFUL STAFF. CLEAN ROOM.

Partner

10/10

Exceptional

06 Jul 2026

Jason

The room was nice and clean. Food was good.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Judy

The room was clean and inviting. My only issue with the hotel was the noisy guests with children running up and down the hall screaming after midnight. I recognize this is not the hotel's fault, but it was quite annoying.

Self

8/10

Excellent

06 Jul 2026

Kenneth

I was very impressed with the Holiday Inn virtually on the Cleveland Clinic's campus. I saved almost $100 per night compared to the \"Big Brand\" name hotels nearby. Yes, there are some differences, but they were not a big deal. What caused me to rate the Hotel a 4 instead of a 5 was the indifferent woman who checked me in. She did her job, but that's it. Apparently smiling and making a guest feel welcome is not in the job description. I felt like I was inconveniencing her in asking about when the Clevealand Clinic's shuttle stopped in front. Still, I would stay at this property to save $100 per night. Also, it took 15 minutes to get my car back from the overnight valet service the hotel uses which is a long time to wait. I've never waited more than 5 minutes at the Big Brand hotels nearby.

Self

8/10

Excellent

05 Jul 2026

Rachel

The hotel was very well maintained the inside was very nice, but the parking was poor. You had to park all the way down the street in a parking garage or pay $25 for valet. The breakfast buffet was also on the pricey side.

Friends

10/10

Exceptional

05 Jul 2026

Loretta

Love free shuttle to Cleveland Clinic.

Partner

10/10

Exceptional

05 Jul 2026

kat

Bar drinks nice size not expensive. Ppl polite.. valet parking is better off use then to walk 5 blocks to garage.

Family

10/10

Exceptional

04 Jul 2026

Heather

.

Family

8/10

Excellent

03 Jul 2026

Lorraine

Staff friendly, helpful when asked, room fairly nice, bath could have been cleaner, food expensive! COFFEE GREAT

Friends

10/10

Exceptional

03 Jul 2026

Ashley

It was good. Housekeeping could be a little bit better.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Joshua

We had a great stay. Staff was friendly, valet was worth it, smooth experience. Would revisit.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Kim

Staff was very polite and pleasant.

Partner

10/10

Exceptional

02 Jul 2026

Heather

Breakfast is always nice to be included in the stay.

Self

10/10

Exceptional

02 Jul 2026

simon

Clean room

Friends

8/10

Excellent

01 Jul 2026

sharon

Great location for the Cleveland clinic . Strong air freshner in lobbby. Staff are great . Food very good

10/10

Exceptional

29 Jun 2026

Miriam

Shuttle to Cleveland Clinic from Hotel and back was so helpful.

Friends

8/10

Excellent

28 Jun 2026

Lisa

Only downfall was no public parking no option but to pay for valet for 26 dollars.

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Jackie

The room was lovely and it was so nice to have a full restaurant in the hotel, after a long day having to find somewhere to get dinner in the last thing on my mind. The only downside is there is no parking on the property unless you valet, which we ending up having to do as the parking garage is down the block. Overall a great experience. If we had to come back to Cleveland, we would stay again.

Partner

10/10

Exceptional

26 Jun 2026

Keith

Everything was exactly as described

Partner

8/10

Excellent

25 Jun 2026

Michele

Our room was very nice. The only complaint was there was a buzzing noise that went all night long and I could not find the source. The staff was very nice

Family

8/10

Excellent

24 Jun 2026

Linda

Good

10/10

Exceptional

23 Jun 2026

Sami

Front desk her name Vanessa was amazing

10/10

Exceptional

23 Jun 2026

John

Friendly staff and waitress in restaurant.

Partner

10/10

Exceptional

23 Jun 2026

Glenda

food was good

10/10

Exceptional

23 Jun 2026

wayne

We always stay there! Never disappointed!

10/10

Exceptional

22 Jun 2026

Liaquat

Breakfast wasn't given

Self

10/10

Exceptional

22 Jun 2026

Jeanna

Generally the place was great the staff especially the valet, were very helpful. The place needed some maintenance due to is, and the pool was cloudy.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

william

Perfect in every way.

Partner

10/10

Exceptional

20 Jun 2026

Vakhob

Good

10/10

Exceptional

20 Jun 2026

patricia

Very convenient for a visit to the Cleveland Clinic. We ate every meal there as well....clean, helpful staff. We will be back!

Partner

8/10

Excellent

20 Jun 2026

Terri

Parking was an issue so count on paying for valet.

Family_with_children

8/10

Excellent

19 Jun 2026

Trina

Nice and clean. Comfortable beds and clean rooms. Location is a a bit out of the way but on a bus route to downtown. Highly recommended taking public transit back to the hotel if you are attending an event downtown as Ubers are very difficult to get. Staff was friendly. They only have valet parking at a cost but it is convenient.

Family

10/10

Exceptional

17 Jun 2026

BASEM

Nice hotel but the front desk are not very friendly! They need to work on their customer services skills.

Family_with_children

10/10

Exceptional

16 Jun 2026

Ronald W.

Valet service people did an excellent job in making us feel welcome. People at the front desk were friendly and efficient.
Room was clean.

Family

6/10

Pleasant

16 Jun 2026

Symphony

The staff was great. However, the room had old stains and was a bit outdated.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Susan

It was very nice and extremely convenient if having an appointment at Cleveland clinic
Valet parking is a must if you have appointments scheduled

Partner

10/10

Exceptional

13 Jun 2026

Sarah

Wonderful stay travelling for work.

6/10

Pleasant

12 Jun 2026

Stephen

The facility appears to be reasonably maintained. It seemed clean and initially we felt we had a nice room. However, someone had set the AC to 67!!! You could hang meat in our room and it wouldn't spoil. It took some time to get the room up to a temperature that we didn't have to wear coats. When I took a shower, there was no bathing soap in the dispenser!!! There was a light on the bed table, that kept flickering on and off all night. Trying to unplug it seemed dangerous, since the outlet seemed loose. Valet parking is crazy - $26 and I was told this is not run by the Holiday Inn, that instead it is operated/owned by Cleveland Clinic. Why would they charge so much for Valet Parking!? At $350+ per night one would expect this facility to be top notch and everything run perfectly. Sadly that was not the case. It has the potential to be a good place, but it needs some tough love. However, it is convenient to the Clinic campus and that's what we needed. Oh, and the toilets must have been measured for very small people. I'm only 5'8\" and the seat was ridiculously low. My wife has back problems and only weighs 130- lbs, so it's not a weight issue....but she had trouble getting off the seat. We called room service and then brought up an add on seat that raised the height. Considering everything, the price for this facility is simply too much.

Partner

10/10

Exceptional

12 Jun 2026

Kim

Nice that you are shuttled back and forth to the Cleveland Clinic. Good location

Partner

10/10

Exceptional

10 Jun 2026

Gary

Clean, modern and the public areas were kept at a comfortable temperature, not over-air conditioned. I would easily stay again.

Partner

6/10

Pleasant

08 Jun 2026

IBRAHIM

Overall it’s ok hotel nothing exciting about it needs some updates especially the rooms very standard

Friends

6/10

Pleasant

07 Jun 2026

ADEL

Property needs renovation

Family

2/10

Poor

07 Jun 2026

Johnny

Parking has no free parking you must pay to park your car!

10/10

Exceptional

07 Jun 2026

Danielle

Very quiet room, accommodating staff, wonderful overall

Self

10/10

Exceptional

05 Jun 2026

BARBARA

Perfect spot if you need Cleveland Clinic. You can check out and leave bags in secure area of hotel until you are ready to leave! Well worth it!

Partner

10/10

Exceptional

04 Jun 2026

Nicole

Everything was great! Thank you

Partner

10/10

Exceptional

02 Jun 2026

Kenneth

I had a great time
The breakfast was great

8/10

Excellent

31 May 2026

Frederick

Good location for Cleveland clinic and a descent restaurant on the 1st floor

Self

6/10

Pleasant

31 May 2026

Kendra

Everything was great except the parking is non existent. You either pay for valet ($26 before tip) or park 4 blocks away in a separate PAID parking garage.

Partner

10/10

Exceptional

29 May 2026

Ron

Staff was very helpful and rooms were very clean. The breakfast buffet is a great addition to your stay.

Family

10/10

Exceptional

28 May 2026

Elena

I always stay here when I have appointments at Cleveland Clinic. The staff are always nice. The restaurant has good food. The rooms are always clean. My number1 choice😊😊

Partner

10/10

Exceptional

27 May 2026

Sue

Nice and convenient to attractions

Self

8/10

Excellent

24 May 2026

Ryan

Carpet had coffee stains on it. Trash in lobby was full several times when I walked through. And other customers were very disrespectful when come into the hotel hall ways.

Friends_and_family Family

4/10

Poor

23 May 2026

Peter

Pillows were horrible and valet staff were very unhelpful and uninterested

Partner

2/10

Poor

23 May 2026

Stephen

Food was not available

Self

10/10

Exceptional

22 May 2026

Maram Madhukar

Close to case western Univeristy , helpful valet staff, front desk.

Family

10/10

Exceptional

22 May 2026

Eva

Great location, with in walking distance from Case Wester Reserve University
Highly recommend it

Friends_and_family Family

10/10

Exceptional

21 May 2026

Janani

Fantastic stay! The staff go above and beyond to make sure we're taken care of!

Partner

8/10

Excellent

20 May 2026

Kent

Between my Bill here and my 3 days at Cleveland Clinic. It's going to take me a while to pay off my credit card. But it was a nice place to stay. Thank you.

Friends

4/10

Poor

19 May 2026

Dujonette Natalia

I requested for my room to be cleaned and when I returned it was not done. I did not feel that the front desk went above and beyond to address the matter. Simply offered towel and garbage bags. The breakfast options were ok but inconsistent in what they offered but the staff were friendly and provided good service. The bar was poor.

Family_with_children

10/10

Exceptional

18 May 2026

Tadiwanashe

Great place!

Family

10/10

Exceptional

18 May 2026

Susan

The hotel and the room were very clean. The bed was very comfortable. My only criticism is the breakfast. It was listed as a cook to order breakfast, but when I arrived, it was just a buffet. It wasn’t much different from the free breakfast buffets I have had in other hotels. And for that I was charged $18. Other than that, the hotel was excellent.

Self

10/10

Exceptional

17 May 2026

Juliet

Excellent n close to my dr appt n amazing staff n front desk very loving n professional 💗💗💗

10/10

Exceptional

16 May 2026

Esther

It was A very Clean Room an had all We needed!!!

10/10

Exceptional

16 May 2026

Gisela

Hotel felt and looked very clean. Bed was comfortable. Enjoyed the pool.

Family_with_children

10/10

Exceptional

15 May 2026

Bridget

The room was bright and comfortable, generous amount of towels, all of the staff were friendly, including the restaurant which provided nice options to eat in. The shuttle was extremely convenient. The valet service was organized and it was simple to get the car when we needed it to go out.

Partner

10/10

Exceptional

15 May 2026

Haijie

Good

10/10

Exceptional

13 May 2026

Rachel

Staff and restaurant

Friends

8/10

Excellent

13 May 2026

Lynn C.

Nice hotel, but there was a strong perfume smell in our room that gave me a rotten headache. I had to take allergy meds the whole time I was staying there.. Everything still reeked of perfume when I got home, so I had to wash everything and had to air out my suitcase for quite a while when I got home.

The self parking was quite a distance away, so we used their valet parking instead. Aside from costing more and having to remember to call 15 minutes ahead, valet parking worked out well. The workers were friendly and our car was always ready at the time they said.

The hotel is also close to the city bus line to get into downtown (ticket machines are in each little station) and there is a frequent shuttle for getting around within the Cleveland Clinic

The restaurant in the hotel had a nice setting, but the breakfast food was mediocre, especially considering the exorbitant cost for the poor quality food. .The “scrambled” eggs were overcooked, hard, and dried out. I suspect they cooked them in a large pan in the oven. The “scone” had surprisingly large chunks of dry flour in it. The whole meal was dried out and disgusting.

After the first day we got the warmed up egg sandwiches from the little coffee shop in the lobby by the restaurant. They were moist,, hot, and delicious. The yogurt parfaits were delicious as well. The woman who worked there was always cheery and efficient. Highly recommend!

They also have a nice 24/7 grab-n-go food area which was helpful.

Friends_and_family Family

8/10

Excellent

13 May 2026

Ellen

If you have an appointment at the Cleveland clinic, this Holiday Inn is great because shuttles go directly to various buildings in the complex. They have a restaurant which is great and a snack bar when the restaurant isn’t open, also great. The rooms are large and comfortable. I will say that I found a roach in my bathroom, a live one, but that sort of thing can happen. And weirdly on one day there was a guy who looked as if he might be homeless eating lunch he had bought the snack bar between the two doors of the lobby. I was told he was actually a hotel guest and was autistic, which would seem to indicate that he was a long-term guest if they knew that about him. There was also a redneck woman in the snack bar who yelled at me because she felt that I was not sufficiently respectful to the snack bar attendant. She made a real public scene, in fact. I later went back and asked the attendant if I’ve been rude and apologized if I had. She said she didn’t know what that woman was talking about and had thought that it was some sort of performance thing between friends. so aside from the roach, I guess my complaint is more about the hotel guest than the hotel itself. Let’s put it this way: I would stay there again if I had to go back to the clinic. Oh, one more thing the dove products they use for lotion and soap, etc. smell perfectly awful.

Self

2/10

Poor

13 May 2026

Kathleen

Convenient to clinic. And staff understand difficult circumstances if why we are there.

Family

10/10

Exceptional

12 May 2026

Debra

Staff was very friendly and accommodating. Food in restaurant was good. Rooms very clean. Fresh towels every day

10/10

Exceptional

12 May 2026

Tonya

This is my second stay at this motel. I liked the room, the staff, the breakfast is great. You can’t ask for a better place to stay.

Partner

8/10

Excellent

11 May 2026

Nancy

No regular coffee in the room. For the sink, there was shampoo instead of hand wash to wash your hands. Very nice hotel.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Ryder

Very friendly staff and clean rooms. Hotel was nice and modern. Gym was decent

Partner

6/10

Pleasant

10 May 2026

Gregory

My bathroom smelled like an open sewer, was told that someone would check it Saturday morning. That didn't happen, when we returned back after concert Saturday night the smell was just as bad. The front desk, valet and bar/restaurant staff were very nice and friendly. Maybe IHG members should have access to the shuttle for trips to downtown stadium areas also.

Family_with_children

8/10

Excellent

08 May 2026

Eddie

The staff at this motel went above and beyond to make our stay pleasant. The gal at the front desk during the day by the name of Crystal is wonderful. A gentleman by the name of Michael is a server in their restaurant. He is amazing. He made breakfast special, which was delicious. The room I must say needed some attention. I couldn’t take my shoes off. The floor and carpet made my socks dirty. There was a lot of dust in the room. I do know that housekeeping only has a certain amount of time to clean each room but this isn’t acceptable. The bed was clean and comfortable. We slept well. We are coming back to stay in a few days. I am hoping this was just a fluke.

Partner

10/10

Exceptional

07 May 2026

Deborah

Rooms were very comfortable. Staff very helpful. Shuttle service was great.

Self

10/10

Exceptional

07 May 2026

Jamie

Very good breakfast