Name: Travelodge by Wyndham Cleveland Lakewood
Address: 11837 Edgewater Drive, Lakewood, 44107, US

2/10

Poor

17 Jul 2026

amy

Key wouldn’t work was given master key to return after opening the door. As keys couldn’t be reprogrammed. Rode my motorcycle there giant pot holes in parking lot. Went to have a shower after riding for 12 hrs no towels in room. Not impressed. Slept woke up at 630 to be on road again completely breakfast was toast or some stale muffins and Raisin Bran. Tables weren’t wiped and had a white chemical substance across them. When I checked out I asked about towels and was told laundry machine not working and sister hotel won’t do their laundry. I asked how do you wash sheets and got hmmm that’s a good question and he walked away. I could’ve rode home only a three hour ride home . But the smoke in air from fires had wiped me out

Friends

2/10

Poor

16 Jul 2026

Keta

Their washer was broke no towels no nothing pretty sure the bedding stuff was dirty n they just remade the beds, no breakfast commentary like their sign said, Suite locks kept changing, poor staffing, poor house keeping, poor everything!!!

2/10

Poor

14 Jul 2026

Patience

I typically try my best to find the positive whenever I can. I travel a lot and have been places as remote as Haiti and have never been in such a run down, poorly maintained U.S. hotel. The staff were nice and tried to be as accommodating as they could with the resources they were given. As we walked in , it smelled of bleach and old fish. The rooms were filthy with stained covers and carpets that looked like they hadn’t been vacuumed in weeks and you could tell they hadn’t had a deep cleaning in years. The bathroom had hair in it and the furniture was old, dingy, and not somewhere I would sit my bag down let alone sit myself. There were a number of other guest that were complaining about their rooms and key cards not working. Staff had to come open our door by swapping the card slowly multiple times. We decided to leave as did other guest. We booked an Airbnb about 10 minutes away that was so much nicer. I requested a refund through hotels.com and am currently awaiting their response.

Friends_and_family Friends

2/10

Poor

14 Jul 2026

DonnaRose

Stuff dripping from the ceiling tiles, doors did not lock, no sheet on the bed, furniture looked like it came from the goodwill dumpster- torn and stained. Mattress cover was stained. Stuff under the chair.Found colored pencils under the chair seat. I think they charged by the hour. Even after another room was cleaned and we were moved, the ice bucket was full of water, there was a hair wrap hanging on the bathroom door, the refrigerator was missing and the only lock was a poorly done lock from Home Depot and a chain. There was one physical key- the keypad was pulled off the door for the electronic keys. The staff at the front desk was snotty and told us we missed check in, which was posted as 4 pm and we got there at 6. They also were on a phone call on speaker and kept asking the person Are you gay??? The shower curtain looked like someone polished their boots with it. There was an in room coffee pot with dust and dried on coffee, but that was ok, because there wasn’t coffee, cups, creamer, sugar to go with it. There was a bag tied over the smoke alarm. The tub was stained and some of the dirt wiped off. The ‘ breakfast’ was cereal in a dispenser and a carafe of milk and orange colored liquid in a very warm fridge.
The house keeper was a sweetheart and doing her best with extremely limited supplies. She was so helpful and cleaned our new room as best she could, but there wasn’t even a trash can in the room.

Partner

4/10

Poor

13 Jul 2026

Thi Ngoc Lan

There’s nothing in the room if I did not ask. Eventually I had soap and toilet paper to use but could not shower since there’s no hot water in the tub.

Self

2/10

Poor

13 Jul 2026

Taylor

I would not recommend staying here. Not clean at all; I had no towels and toilet paper and the door to the room was broken so you could barely get door open.

Partner

2/10

Poor

13 Jul 2026

Paige

No. Don't stay here.

Friends

2/10

Poor

11 Jul 2026

Michelle

Truly not even sure the room had been cleaned. We stood in line for almost an hour before we finally got to check in. The couple ahead of us came down as we were checking in stating that their room had not been cleaned. We were running behind as it was for the concert that night so I didnt have time to wait at the front desk for towels/wash cloths (bc there wasnt any in the room). The room had no comforter or over blanket on either bed just a sheet. One bed had a huge yellow stain on it (we ended up sleeping in the same bed) due to the stain. Luckily we didnt get back to the hotel until after 4am..and left at 10 am. So...I didnt complain at the front desk, we just decided to leave. Idk this place had a high rating but once we got there it was not what we thought. They need more staff it seems.

Family

2/10

Poor

11 Jul 2026

Sally

it was like a motel more than a hotel , no towels , workers acted like they didn’t want to help, one of other guest said there was bed bugs .. JUST CRAZY

Friends_and_family Family

2/10

Poor

09 Jul 2026

AUDRA

DO NO STAY HERE!!!

2/10

Poor

08 Jul 2026

tasha

There was no towels or wash cloths, no blankets for the beds, no toilet paper for the bathroom. We had to wait for staff to go to another facility to get towels and wash cloths only for them to have bugs in them when they finallt arrived hours later. There was holes in the walls and the shower curtains was stained with large pink and blue spots.

Partner

2/10

Poor

08 Jul 2026

Richard

There were no towels the sheets and bed linens were dirty it was just a horrible experience at your hotel I would like to have my money back

Friends_and_family Family

2/10

Poor

07 Jul 2026

Richard

There was no toilet paper in the room, and the toilet had various hairs on it. When I asked about getting toilet paper, they said they were out. Luckily they were able to \"steal some\" from another room. The exterior entrance leaves you wondering if the place is in business or abandoned. At least the bed had a top sheet, but no blanket or comforter.

Self

10/10

Exceptional

06 Jul 2026

Anthony

The staff were very professional

Friends

2/10

Poor

05 Jul 2026

Michael

No towels in room, door lock did not work, in first room, lady ad desk said hear is the email of the owner

2/10

Poor

05 Jul 2026

Katherine

We checked in after fireworks, the reservation system was down so we had to wait for a room. The room had mold on the ceiling in the bathroom, no towels, no soap, and the carpet looked dirty. It was so late we went to sleep and left early in the morning.

Friends_and_family Family

4/10

Poor

03 Jul 2026

Michael

Had to get a second room due to the first not having been turned over… second one didn’t have towels and the A/C didn’t work… still, it was cheap.

2/10

Poor

01 Jul 2026

Vance

No towels upon arrival. Had to ask at Check in counter, and was handed unfolded towels. air conditioning barely worked. WILL NEVER EVER STAY IN THAT HOTEL AGAIN

2/10

Poor

30 Jun 2026

Brayden

Horrible. Stains, bugs, workers noding off, no towels, soaps, or anything of the sort.

Partner

2/10

Poor

29 Jun 2026

Jodi

Do not stay here! The outside of the property was our first clue to leave. We checked in, got into the room and checked out immediately! Room smelled, no towels, half used roll of toilet paper sitting in bathroom, pillows in a pile on a chair with no cases, sheets had hair all over them, fridge wouldn’t close due to over frozen freezer section.

Partner

2/10

Poor

29 Jun 2026

Tina

Dirtiest place I have ever stayed. No toilet paper, no towels, There was a piece of chicken and wrappers, garbage under the bed. The floors, and every surface in the whole place was sticky. The smell of bleach burned my nose. AWFUL!

Friends_and_family Family

2/10

Poor

29 Jun 2026

Bryson

I reserved a king suit we got there to check in and she gave us a double queen but was a full. Said they didn’t have no more king but I reserved it. Was disgusted not too clean we didn’t even have towels and the front desk said they was waiting for clean ones when I asked for some. Very disappointed will not be going Back!

Partner

6/10

Pleasant

27 Jun 2026

Sam

It was nice

Friends

2/10

Poor

27 Jun 2026

Kathryn

Our room was literally filthy. One of our beds was mussed, maybe slept in, linens were soiled, bathtub stained a disgusting yellow. Had to sleep on top of the bedspreads. Badly understaffed.

Family_with_children

2/10

Poor

26 Jun 2026

Marlena

Booked the room based off the pictures and descriptions provided everything in this location is unacceptable! The sheets were dirty with loose hairs( yes multiple). Asked to have the room serviced, just to be told there no housekeeping on at night. The clerk then switched our room, to another room. This room was also dirty the bathroom was not clean, one single towel in the bathroom, no soap to wash your hands. There was dirt on the floor in the bathroom upon checking in. The hall floor was sticky. The walls were cracked in the hallway.

Friends_and_family Friends

2/10

Poor

23 Jun 2026

Sondra

This way the utmost worst excuse for a hotel. Wyndum and Travel Lodge should be ashamed to have this place associated with their name. This place is a SCAM and I plan to report it to the State of Ohio and Ohio Licensing Board. The place is NOTHING like it appears on online and is unacceptable. We were not given the room we were promised or anything remotely like it. I have sought legal representation and plan to take action to get my money back. We were not able to stay the 4 nights.

Partner

2/10

Poor

22 Jun 2026

Carlyn

This was the most disgusting place I’ve ever stayed.

2/10

Poor

22 Jun 2026

Michael

Do NOT stay here. When I first arrived I waited fifteen minutes for someone to come to the front desk. When I finally got a room, the AC was broken, no towels, and it had clumps of hair all over it. It seemed it had not been cleaned in some time. When I went downstairs to ask for help with the AC they begrudgingly moved me to another room. This time we went down a hallway with several dead cockroaches laying around. The second room wouldn’t open. They then moved me to a third room. This room smelt kind of funky but at least the AC worked. The bathroom had opened and used shampoo bottles which made it seem like it hadn’t been cleaned. Again, there were no towels. The fridge was dirty and warm. There was also a big hole in the ceiling and it looked like it was falling in from mould. I had to leave for my conference so I just accepted I was going to stay in a dingy room. When I woke up the next morning there were several big ants in my bed. A hotel employee banged loudly on my door in the morning aggressively asking me to open up. When I did, they asked me to sign something that looked like a receipt. I told them that the receipt wasn’t addressed to me as I had already paid at the front desk. They then realized they had knocked on the wrong door and went to my neighbor. The “included breakfast” was non-existent. To be honest I wouldn’t have eaten anything from that kitchen area anyways as it was quite dirty. Please do not come here. It’s not worth it.

Self

2/10

Poor

18 Jun 2026

Cosmos

I booked this hotel for my husband to attend a graduation. 1st problem was that the building on the picture isn’t the hotel and that it’s actually the brick building in the background. He said the hotel looks abandoned. He went to check in and was hysterical when he seen how unsanitary this place was. Called me to find him another hotel and I did. He said there were dead roaches in the hallway, lobby and spider webs all over the place. As of now he’s having PTSD from this hotel. He feels something sinister is going on there. My husband is simple and easy to please, if he complains it’s has to be really bad. Book at your own risk.

Self

2/10

Poor

17 Jun 2026

LAWRENCE

Place needs major cleaning. No towels. Toilet didn’t flush. We used waste basket and bath faucet water into toilet to flush it. Should be given refund. Only stayed one night.

Family

4/10

Poor

10 Jun 2026

Robert

I'll state facts over my opinion...the first room I was assigned didn't have a working air conditioner. The second room I was assigned had a broken toilet and no remote for the TV. The carpet was dirty in both rooms. Only good thing was the bed was comfy and clean.

Self

6/10

Pleasant

10 Jun 2026

John

Poor looking and dirty outside

Self

2/10

Poor

08 Jun 2026

Leandro

The experience overall was terrible. The hotel room was filthy, fridge had leaks, cold water wasn’t working, only hand towel were available for use and the staff was not friendly. Several guests were complaining about bugs in their beds.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Armistron

There was no towel, the super hot water, there was no cold water, the toilet didn't work very badly, bad experience

2/10

Poor

07 Jun 2026

Debargha

The place was very untidy. I felt they are not ready to handle a full house guest. Maybe that's the reason the service was poor. Rooms on the ground floors are very untidy. There were some suspicion about bed bugs by some other boarders so they changed the rooms for them but gave the same room to us and while we asked the same option then they told us that there are no rooms available. One of the room we found dead cockroach lying on the floor. Service I can understand Capacity issue but tideness is something which is a fundamental issue.

Family_with_children

2/10

Poor

07 Jun 2026

Shady

Nasty

Friends

2/10

Poor

04 Jun 2026

Jennifer

This was one of the worst places I have ever ALMOST stayed at. I left after looking at 2 rooms. Absolutely disgusting! Both rooms were not cleaned. Hair and stains all over the toilet. Holes in the wall, dirt everywhere and the sheets and pillow cases had stains and holes. Looked like burn holes! I went to front desk because the phone didn't work. She told me they had no housekeeping. Which was obvious! We left. I fought to get my money back. Luckily I bought the insurance. I will never go back there. Ever.

Partner

2/10

Poor

04 Jun 2026

Josh

Bodily fluids in the room, feces on the floor bugs in the room. God awful property. Looked like a scene out of the TV show The Wire. This hotel should be condemned and shut down.

2/10

Poor

03 Jun 2026

Joseph

The original room I was given would not unlock, then the second room I was given did not have a working lock and I was told by the front desk that that it would be fine and requested another room. The third room I was given, the air conditioner did not turn on, there was no shower curtain at all in the bathroom, the lamp had no lamp shade, most outlets did not work, and the mini fridge was removed. I then left, and booked a room at Quality Inn.

Self

2/10

Poor

02 Jun 2026

ralph

Filthy room. So we switched rooms. Second one was worse. Do not stay here

Partner

2/10

Poor

31 May 2026

Ericka

The room was not clean. Dead bugs everywhere and cobwebs too. There was an empty chip bag in the drawer of the night stand. The dresser drawer had a missing handle. The ice bucket was stained and didn’t have a liner. The refrigerator didn’t work, told the desk and the clerk said she could have someone look at it but it would be later (didn’t say when later was) There was bags of coffee in the room but no coffee pot. When we went after 6:30 am for a cup of coffee the coffee maker was resetting and we should come back in 5 minutes and when we did we were told by the same guy that the coffee maker was resetting and we should come back in 5 minutes. We ended up driving up the street to get coffee. There was hardly anything at the complimentary breakfast. There was a pancake batter dispenser with nothing in it. There were maybe three yogurts and a few muffins and some Pound cake.Our room was 132 which was one of the few rooms that had an outside door that opened into the courtyard which had nothing but bugs in it, and lots of bugs that got in the room every time we opened the door. I wanted to take a shower before we left but the water was scalding hot and you couldn’t adjust it. I honestly can’t Find anything that I liked about it except maybe the parking. It wasn’t cheap either. Oh yeah there also was no remote to the tv. And there was an upholstered chair in the room that was filthy. Also the room smelled like smoke and had burn holes in the carpet.

Friends_and_family Family

2/10

Poor

28 May 2026

Rebecca

This hotel was disgusting! We arrived too late to find another place to stay so we had to stay in an absolutely filthy room with no towels no soap the carpet was dirty and sticky and there were holes in the ceiling and carpet!! The room smelled awful too. It was a disaster !! Do not stay here ! We tried to contact the manager but she never got back to us. We asked Expedia for a refund but was denied! This was an awful stay!’

Partner

4/10

Poor

25 May 2026

Beth

This place is dirty, no towels, sheets had a stain, carpet hasn’t been vacuumed in a very long time. Poorly maintained. And the price was $100/nt with tax & fees. All around really gross environment.

Self

2/10

Poor

24 May 2026

Michael

When we got there we got our key card and went to room. The card would not work. When we got back downstairs there was 2 other people waiting. Our lyft was going to be there any minute as we had scheduled a pickup. I called and told the girl that the keycarf wouldn't work and asked if someone would be there when we got back from our event. She stated someone would be there. We got back from our event and the guy went to give us a new set of key cards until I told him we was in room 227. He said the card didn't work because that door you need a key, not a card. We went up to room and got in. Then the TV didn't work. It just kept saying no signal. The next morning we went to take showers before check out and there was not one towel in the room. None in the bathroom, none in the other room where beds are. So by this time it was 1015am and check out is 11. I was over this place at this point. When I got downstairs to give the key back because the said I needed to hand them the key. I told the lady sitting behind the counter that there was not one single towel in the room and I didn't appreciate that. She asked if I called to let anyone know and they would have brought some up. Well no I didn't call because it is almost check out time. And truthfully I shouldn't have to call for towels this is something that should automatically be in the bathroom. We will never stay here again.

Partner

2/10

Poor

24 May 2026

Robert

I booked a room with a king bed. When we arrived at 4:30 pm, there was a computer issue and after waiting 20 minutes with no resolution, we decided to come back after your event to check in. Upon arrival, the lobby smelled of Marijuana smoke. The desk was manned by a maintenance person. We checked in and were told the room had two full beds, they gave away all king bed rooms. When we went into the room, the first thing we noticed was the carpet was not vacuumed and the chair had a very disgusting looking stain on it. We decided we couldn't stay in such a room. When we went back to the desk, he offered another room, but we declined. We asked for a refund, but were told we'd have to email management. The email we were given was not even a corporate email, it was a Gmail account. Would not recommend this hotel to anyone.

2/10

Poor

21 May 2026

Michelle

I called ahead asking about early check in at 3:30. Check in is at 4. Whoever we spoke to on the phone said that was okay. If we came earlier, it would be a 30$ cash only charge. We arrive at 3:27 and the front desk staff said no early check in at all and said earliest he could do was 3:45 and a 30$ fee. Mind you, the place was completely empty. Next we get to our room and the light above the tv doesn’t work, sink leaks, toilet leaks, water all over the floor. They handed us a duct taped key for access. It was all a mess.

Check out was the most interesting. Left at 7:20 and there was a piece of paper that said call this number if there are issues. Then in the room behind the front desk, was someone sleeping and snoring so loudly. Clearly not working and did not check us out. Will never stay again. Have pics to prove all of this. Awful place, awful customer service and will not recommend this to anyone.

Partner

2/10

Poor

17 May 2026

Merrilyn

Filthy. Had 3 king rooms booked. Ended up with 3 rooms with twin beds. Insects. Dirt. No toilet paper. Trash left in rooms. No sheets or blankets. Absolutely nothing like what was on website. Disgusting .

Friends_and_family Family

2/10

Poor

13 May 2026

Caitlyn

It was disgusting and our room had cigarette ashes in it. No trashcan, no towels, nothing

Friends

2/10

Poor

10 May 2026

Jason

The wait to check in was absolutely atrocious. The smell when you walked into the entrance was straight sewage. The room had multiple issues. The smoke alarm was covered with a trash bag, the door had a 2 inch gap at the top when closed, there was fresh water damage in the ceiling, the beds had stains all over them, and the toilet had mold in the bowl so it couldn’t have been flushed in weeks.

Friends_and_family Family

4/10

Poor

10 May 2026

matthew

Room and bed was clean but very dated
No towels in the bathroom
No shower curtain
One of the lamps didn't even have a shade
Phone in the room was from the 1980s
Couldn't find remote for tv- gave me one at front desk but still didn't work
One of the plugs in room didn't even have a cover plate
One of those places that would have to do in a pinch

Self

2/10

Poor

10 May 2026

Michelle

Do not stay here unless you are unbothered by other people’s body part hairs and bugs in your bed. Tables and nightstands not wiped down, as there was food marks from previous “guests”rugs not vacuumed. Could not get any kind of discount or refund from the person at desk. Had to email an Elizabeth White. Still waiting for response. I understand it’s not a Hilton but how about cleanliness? They do not care.

Friends_and_family Family

4/10

Poor

04 May 2026

Jamee

Very nice front desk staff, but room was very dirty and the heater did not work. It was cold in our room all night despite us turning up the thermostat.

Friends_and_family Friends

2/10

Poor

28 Apr 2026

Dorian

All but staff was horrendous

Family

4/10

Poor

25 Apr 2026

Anuj

The facility had parking on site. The room was decent.
No hot water. No free breakfast (even though they confirmed it would be available).
No soap in the rooms (had to use shampoo for washing hands).
No staff at front during checkout nor answering calls.
The only good thing was no one expectedly entered our room in the middle of the night.
You get what you oay for: a room to sleep in for the night before continuing your journey. Keep expectations low.

Partner

2/10

Poor

20 Apr 2026

Crystal

This was a deplorable hotel. The property was not maintained at all inside or out. The door handles were broken off. Gaps in the room door so large you could see people walking down the hallway. The entire second floor smelled of weed so bad it made you sick. No bath towels left in the room and when we went to shower we found out why.... The shower didn't even work. When we went to the front desk to make them aware we just found a note stating to have a seat someone would be back in 30 minutes they had to go pick up housekeeping.. and when we went out to our car there were to women standing buy our vehicle smoking a blunt in the parking lot.. save your money and your time.. can't even understand how hotels.com would even allow such a property on there site.

Partner

6/10

Pleasant

19 Apr 2026

melody

Outside of building looks run down. But the inside of the building looks like it was just remodeled. My room was two doubled beds. Bathroom didn't have toilet paper or towels, which I had to go ask for. My bed was comfy in my eyes, and the temperature was welled controlled.

Its up to you if you would want to stay here. I worked for me for 12 hours.

Partner

2/10

Poor

19 Apr 2026

Jake

The hotel was uninhabitable!! The room was terrible. Bugs under the sheets and on the floor. Sheets and towels were not cleaned look like they were reused, had stains on the sheets and the towels were yellowed. Desk was sticky and something was smudged all over it. Toliet looked like someone just used it and never cleaned stains and hair on it and hair in the shower and bathroom floor. Absolutely no courtesy by the clerk. Asked for my money back and was told that she did not have the authority to perform a refund. Also called expedia and was told that there was nothing you could do for me. Unbelievable, cant believe this situation can be ignored by all parties.

Family_with_children

4/10

Poor

16 Apr 2026

Robin

There were dead bugs on the bathroom floor, mold in the shower, dirty carpet in the room (didn't look like it had been vacuumed), and a general very poor up-keep of the whole place. The toilet didn't flush well. The breakfast was very poor. The check-in staff was friendly.

4/10

Poor

14 Apr 2026

Sandra

I reserved a King bed room, upon arriving I found out it was on the 2nd. floor, I am disabled meaning I don't do steps well, When I said something to the clerk she moved me to a ground floor room that had 2 full size beds, hardly any room to turn around, 1st. thing I noticed was there were no towels-washcloths-shower mat-hand towels, back to the desk I went yes they gave me a complete set for two people, we were staying for 2 nights. Our toilet wouldn't flush, back to the desk again, a man came down and said it had come undone, it should them be fine, NOPE my husband continued to take care of it for the remainder of our stay, no phone to call office in our room! No breakfast on Sunday,. Only Yogurt and granola bars on Monday. Coffee and cups in room but no coffee maker. no hair dryer, our only waste basket wasn't emptied., housekeeping never stepped foot inside our room. The ramp into the lobby is extremely steep and could use a railing. The lobby is very deceiving to the guest rooms.

Partner

8/10

Excellent

11 Apr 2026

Terence

Be a little more comforting if more lighting in the parking lot.
I know it's a very old building, but could use a touch up.
Stay was good.

Self

4/10

Poor

04 Apr 2026

C. Martin

The room was not brand standard to anything I'd seen at a Travel Lodge or Wyndham property before. Seemed incredibly rundown and shabby. The photos on hotels.com do not correspond to what I experienced.

Self

2/10

Poor

02 Apr 2026

Johnathon

No blankets on the beds and no towels or toilet paper in the bathroom

Friends_and_family Family

2/10

Poor

29 Mar 2026

Deborah

We got in late on March 25. It was late enough that we couldn’t see easily the cleanliness of the rooms. The lights were dim had to be turned on manually. The light switches didn’t work and the first night we discovered there were no clean towels in the rooms at all. Also, there was no hand or body soap, my daughter in the other room went down to ask at the front desk and he said we won’t be getting soap in because our shipment is late and you can go to the CVS on the corner, which, of course we did. Throughout the day that common areas were filthy with lots of debris and papers that breakfast kitchen area the floor was so sticky

Friends_and_family Family

2/10

Poor

26 Mar 2026

Chris

DO NOT STAY HERE!!! Hard to get clean towels!

2/10

Poor

26 Mar 2026

Vern

DO NOT STAY HERE!!!! I cannot believe that hotels.com would even list this property.

Friends_and_family Friends

2/10

Poor

23 Mar 2026

Gwendolyn

From the moment we walked in we wanted to run no floors have been swept there was food on the steps (not on plates) the room wasn’t very clean bathroom was gross we went back to the desk to say we were going somewhere else the girl at the desk was fantastic (wish we got her name) she called ahead and got us into a sister property she went above and beyond it was a lot better the Ramada we realized that the 1st had few stars but we’ve never been disappointed in a wyndum hotel in the past

Family

2/10

Poor

22 Mar 2026

Eric

I’ve dated a lot of dumps in my life and this tops the chart.

Family

2/10

Poor

22 Mar 2026

Jeanette

The facility was in terrible condition! We checked in and paid for a weeks stay however we couldn’t stay for 5 minutes. The hotel had not been cleaned in quite a while. The floors were filthy. There was some kind of drinks spilled in the window sills, the bed had cigarette ashes on the bed, the bathtub was black with dirt and mold. The ceiling tiles were falling down and stained and the door had been obviously been kicked in and the lock was hanging off. We went down stairs and told them we couldn’t stay because of the condition of the property and were told good luck getting your money back! It’s been about 2 weeks since and we have been getting the run around from them. Looks like the clerk was right! Good luck getting our money back! We were there for a family member in hospice who ended up passing. This was the worst way to lose $650.00 and had to pay to stay somewhere else on top of it!

Partner

2/10

Poor

22 Mar 2026

Evan

Terrible. The first room had a heater that did not work. The TV did not work in this room either, and they provided us with no towels in the bathroom. When we booked this room, it stated that it had a pull out in the king size room. It did not have a pull out. They switched us rooms and the heater did not work either. Unbelievable. The second room had no towels either. When we asked for towels the man upfront said he needed to dry some. He said give us 30 minutes and we would have towels. Once we got the towels, we realized we only had one real towel, and the others were dirty floor towels. All the towels were also stained. The guy upfront was rude, did not have breakfast done on time, and was sleeping behind the front desk. We had to go to target just to get correct towels. We also had to get a blanket as the ones provided were just not enough. Especially in a room that doesn’t have a heater. The place was also just filthy. It was obviously they had no care for their property. Junk everywhere and the sheets on the bed were stained. It can go on and on, but do not stay here.

2/10

Poor

21 Mar 2026

Alex

Dirty room, dirty sheets, no towels. Very sketchy

4/10

Poor

17 Mar 2026

Dean

Dirty room with half used bar of soap in tub. Heater didnt work in several rooms. Front desk had to wash our towels each night as they didnt have enough to go around. There were only a few people staying there. Maybe 4 cars including mine.

Business

2/10

Poor

15 Mar 2026

Ashlei

Disgusting everything about the staff & property is disgusting

Friends

2/10

Poor

14 Mar 2026

Clinton

No one at the front desk at 430pm for check ins that start at 4pm. I would absolutely leave if I hadnt already paid for the room. Just a note that says to wait. Avoid this place at all costs Do not stay here!!!!

2/10

Poor

14 Mar 2026

Olivia

This was the most disgusting hotel I have ever stayed at. The lights were out in the building, there was trash placed everywhere, the floor looked like it has never been vacuumed, my ‘clean’ bed had eyelashes in it, there were no towels, no toilet paper, the heat didn’t work in the room, and there was no staff working. I was downstairs with 4 guests that were waiting to check in, one’s ‘new, clean’ room was completely trashed with fake nails and food in it, and another one’s key card wouldn’t work. There was nobody there in the entire building. We looked. Would NEVER stay here again.

Family

4/10

Poor

05 Mar 2026

Douglas

No there was glass in drivers spots. Room was outside of hotel and no other king beds.

Self

2/10

Poor

09 Feb 2026

Calvin

Parking lot not plowed. No salt in front of outside doors. Key card didn’t work. Staff at counter was not there for checkout. Room not clean water marks on ceiling tiles. No towels

Friends_and_family Family

4/10

Poor

01 Feb 2026

Gavin

The staff was friendly but the room was neglected. I wasn't expecting anything great getting a cheap room for one night to hit some bars. Definitely worse than I expected.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Dakota

Price

6/10

Pleasant

02 Jan 2026

RANCE

This place is a last resort place, somewhere you go when you want to relax but not be found 😂

Self

10/10

Exceptional

02 Jan 2026

Tomas

Staff was nice. Check in and out were quick and easy. Inexpensive room close to the venue.

6/10

Pleasant

28 Dec 2025

Tyrone

I’m angry front desk when I come in room. I feeling very cold . I turn heat not work. I told front desk that heat not work and full refund . They offer me move another room I check heat not work I did blow them. Heat not work then I move other room 4 times same thing. Finally heat

Friends_and_family Family

2/10

Poor

18 Dec 2025

Frederick L.

Room had no heat, wasn’t clean, switched me to room that had a flooded bathroom… could t provide refund

Leisure Partner

2/10

Poor

08 Dec 2025

ANNA

The staff was nice to me when I checked in. But the heater did not work, and it was the dead of winter, and I was FREEZING. there were no sheets on the beds. I took the thin comforters from both beds and doubled them up and slept with my winter coat and all my clothes on, covered in pillows, trying not to freeze. The shampoo bottles in my room were empty. At breakfast they had a waffle making machine but no waffle batter. All they had was some raisin bran and juice. The cold was what really got me. Sorry to the kind staff for this bad review. I don't think it is your fault.

Leisure Self

2/10

Poor

07 Dec 2025

William

Clean the shower. Replace the chair with one without rips. Take the paper towel out of the peephole. Get rid of cobwebs on walls. Repair cracks in walls.

2/10

Poor

06 Dec 2025

Joel

The room was in terrible shape, no towels and the place itself was empty extremely dirty.

Leisure Family

2/10

Poor

03 Dec 2025

Shyleen

I paid for a kings room cause on the website it said there was like 4-5 left , once I got there they told me they don’t have any kings room available so they gave me a double bed room , once I entered the room it was obvious it wasn’t clean properly , there were loose hairs all over the bathtub , bathroom sink , on the bed , and the bed sheets had weird random stains that looked like blood , stains all over the bathroom walls and around the room as well , and the mini fridge and microwave were not cleaned which seems like for a very long time , I felt very uncomfortable and disappointed

Leisure Self

2/10

Poor

19 Nov 2025

Sharon

The room is filthy and it stinks! The ironing board is leaning to the side and needs thrown away and the television doesn’t work. The room keys didn’t work and the hotel is empty. The clerk at the front desk was nice, but otherwise I wouldn’t recommend staying here.

Business

8/10

Excellent

16 Nov 2025

Elizabeth

The room was fine. The towels had fake eyelashes folded in them.

Leisure Family

2/10

Poor

15 Nov 2025

Moriah

disturbing and dirty hotel

2/10

Poor

10 Nov 2025

Joyce

The first room we had smelled like gas. We were moved to another room, the sheets on the bed were stained. I woke up with bites on my hand.

I will say the hallway was clean.

The picture does not look like the building.

Never again.

4/10

Poor

30 Oct 2025

Adam

AC/heater controls were broken, tub didnt have any support under it causing it to flex when in it. The main light didnt work, paint on the mini fridge was bubbling up due to rust. Parking lot isn't secure with a lot of foot traffic going through it at all hours. It was cheap so i got what i pay for.

Leisure Self

2/10

Poor

24 Oct 2025

DeMario

The establishment is filthy and they will not give you your money back. Essentially robbing you. Stay at own risk

4/10

Poor

23 Oct 2025

charlene

No coffee maker in room, toilet leaked on floor, cereal, toast and a few mini muffins and yogurt for breakfast. Breakfast was only open from 8-930. Looked nothing like the pictures

Leisure Partner

4/10

Poor

21 Oct 2025

Gary

1st room we were in:
-Broken lamp electric cord
-Air conditioner was old did not work
-Room smell was musty

2nd room we were in:
-Refrigerator didn't work
-Microwave not plugged in
-Some Lights did not work
-Coffee pot in room dirty and not plugged in
-Floors appeared not clean
-Wall paint chipped
-No shampoo in shower - there were 2 conditioners instead
-Musty smell in room

Breakfast area:
-Dirty
-Dirty rag in the sink was covered in gnats
-Waffle batter was all over the cabinet and on the floor. appeared to have been there awhile.
-Breakfast options slim

Outside:
-The Travelodge was covered by a tree
-When we left in the morning there were thousands of mosquitos getting in everything and leaving blank spots on our van.

Positive things:
-Parking was convenient
-They did now us to a second room when the first room was not acceptable.
-The bed was good.
-The was quick hot water in the shower

Partner

2/10

Poor

13 Oct 2025

Jerrel

Room was dirty, had to switch... tthe \"clean\" room was gross

Leisure Family

2/10

Poor

13 Oct 2025

Jeff

Didnt have my suite. 30 minutes and two higher up calls to get me into a room. Couldnt key card into room three trips downstairs and waiting finally get inside. Tv didnt work figured out was hdmi cable loose and wiggled and found out tv had to be angled differently than at the bed to work because of tv connection and remote didnt eork tv other than volume. Found buttons on side and had to go to settings to work cable. Watched 3/4 of a movie took a shower saw bugs in bathroom .. left 2.5 hours after walking in.

And they said i couldnt be reimbursed, the money difference from the king size suite to the little ass king room they gave me

That was my second stay there
I will never be going back

Self

2/10

Poor

12 Oct 2025

Michael

Place was run down and dirty. Very dirty. No blankets on bed. Was a drug hotel or a place John’s bring hookers

2/10

Poor

06 Oct 2025

Aaron

No soap, no bath towel, toothpaste cap in sink drain, dirty and tattered carpet, noisy ac, no cups, sagging and discolored drop ceiling panels, spoiled milk, stale bread, piled up batter under waffle maker, loose door levers. There really wasn't anything nice. Overall unsanitary and lots of disrepair.

Leisure

2/10

Poor

04 Oct 2025

Jenifer

The whole hotel was filthy. I found a dirty sock inmy room on the floor. The free breakfast was inedible because of how unclean the whole area was. Would not ever recommend.

Leisure

2/10

Poor

29 Sep 2025

Sonja

Dirty I didn’t have a car there the air con was loud, the staff were polite but obviously not happy

Self