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Fidelity Hotel

Cleveland - OH · United States

1940 East 6th StreetView location

9.6/10Excellent1,026 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fidelity Hotel

Enjoy a comfortable stay at the Fidelity Hotel, where you can take advantage of amenities like our 24-hour fitness center, complimentary Wi-Fi, and concierge services. We also offer a communal living room and a banquet hall.

Dine at our on-site restaurant, Club Room, or relax with a drink at the bar/lounge. A full breakfast is available daily (7:00 AM - 11:00 AM) for a fee. Our 97 guestrooms feature minibars, LCD TVs, pillowtop beds with Egyptian cotton sheets, and complimentary Wi-Fi.

Bathrooms include complimentary toiletries and hair dryers. For your convenience, we provide dry cleaning/laundry services, a 24-hour front desk, and luggage storage. The hotel also has two meeting rooms available for events.

We're located near East 4th Street, close to attractions like the Cleveland Arcade, Cleveland Public Library, and the Cathedral of St. John the Evangelist. Cleveland Hopkins International Airport (CLE) is the preferred airport for our hotel.

Read more about this hotelShow less

With a stay at Fidelity Hotel, you'll be centrally located in Cleveland, within a 10-minute walk of Rocket Arena and JACK Cleveland Casino. This luxury hotel is 0.5 mi (0.7 km) from Progressive Field and 0.8 mi (1.3 km) from Rock and Roll Hall of Fame.

Make yourself at home in one of the 97 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available VIP Access LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 23.5 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 84-3639488
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
    • Covered valet parking fee: USD 57 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

East 4th Street 0.1 km / 0.1 mi
Cleveland Arcade 0.2 km / 0.1 mi
Cleveland Public Library 0.2 km / 0.1 mi
Huntington Bank Building 0.3 km / 0.2 mi
Soldiers and Sailors Monument 0.4 km / 0.2 mi
Public Square 0.4 km / 0.2 mi
Key Tower 0.5 km / 0.3 mi
Rocket Arena 0.5 km / 0.3 mi
Terminal Tower 0.5 km / 0.3 mi
Cleveland Mall 0.5 km / 0.3 mi
Tower City Center 0.5 km / 0.3 mi
Old Stone Church 0.6 km / 0.3 mi
Cleveland Public Auditorium 0.6 km / 0.4 mi
City Hall 0.6 km / 0.4 mi
JACK Cleveland Casino 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Minimum check-in age: 21
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Fidelity Hotel

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Fidelity Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Fidelity Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Fidelity Hotel

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Fidelity Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Fidelity Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Fidelity Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Fidelity Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Fidelity Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ECONOMYSUITE • ECONOMYSUI.EY

    Photos are not available for this room type.

    Fidelity Hotel

    SUITE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Fidelity Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Fidelity Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Fidelity Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Fidelity Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Fidelity Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ECONOMYJUNIOR SUITE • ECONOMYJSU.EY

    Photos are not available for this room type.

    Fidelity Hotel

    JUNIOR SUITE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fidelity Hotel

9.6
Excellent
1,026 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
6/10
Pleasant
06 Aug 2026
Aaron
While the hotel was within walking distance of our planned restaurant, there wasn't much nightlife to walk to. We also found the room was ridiculously small. So small that we could not open the drawers to the dresser and the bathroom had strange closet like double doors (which were very difficult to open from inside the washroom) because a real door would not have fit in the room. There was not even space to have our suitcases open other than on the bed. The room was also very dimly lit and our only window faced directly into the parking garage next door. Won't be back.
10/10
Exceptional
05 Aug 2026
yadong
Bed is 100% cleaning, just ok, other things are good
10/10
Exceptional
04 Aug 2026
Ashley
❤️
10/10
Exceptional
04 Aug 2026
Thomas
Great high end rooms with quality fixtures in the bathroom, quality furnishings and wardrobes etc. even the flooring was high quality. The location is also good. Overall the hotel feels luxurious and worth the costs.
10/10
Exceptional
03 Aug 2026
Megan
This is a beautiful retro New-York style hotel with cool lobby and lovely rooms that are functional if not a little on the smaller size, though there are choices there.
10/10
Exceptional
02 Aug 2026
Krystal
Hotel was beautiful room was very clean staff was very nice they have great food selection at the restaurant located inside the hotel
10/10
Exceptional
01 Aug 2026
Morgan
Nice room, friendly staff, clean and straight forward. The room has a really cool, classic decor, including an old-timey phone. Bar was expensive but nice. Very convenient location to walk to 4th Street (just around the corner) and to the convention center and shoreline.
10/10
Exceptional
30 Jul 2026
Cory
I loved the help at the doors and how clean and nice the room was. Staff was very helpful
10/10
Exceptional
30 Jul 2026
Alejandro
Great place
10/10
Exceptional
29 Jul 2026
Matt
Great stay, friendly staff, cool vibes
10/10
Exceptional
29 Jul 2026
Thomas
Great!
8/10
Excellent
29 Jul 2026
Landon
Beautiful hotel, but they spared some function for the sake of aesthetics in the tiny rooms. The bed was very uncomfortable. Unbeatable location and good valet service. But not worth staying again. It's very pretty but unremarkable in every other way.
10/10
Exceptional
28 Jul 2026
Elspeth
This hotel is beautiful and walkable to all the best parts of downtown Cleveland. The on-site restaurant was very good, and it was an easy place to have a pet. Such a great find, and we would absolutely stay here again.
10/10
Exceptional
26 Jul 2026
David
Property was very unique and different in a great way! Everyone was extremely nice and helpful!!
10/10
Exceptional
26 Jul 2026
William
Very nice hotel. Great location. The food in the restaurant was excellent.
10/10
Exceptional
25 Jul 2026
Julia
Great stay
10/10
Exceptional
24 Jul 2026
Tina
Staff was super accommodating ! Very nice stylish older hotel. Affordable room service.
Nice location to get to most of the attractions.
10/10
Exceptional
24 Jul 2026
Jamie
Clean room, great shower and a little sound machine to help sleep. Such a great touch. Will stay here again when I’m ever in Cleveland
8/10
Excellent
19 Jul 2026
Mark
Great location, beautiful decor, helpful staff, tiny rooms (expected for historic space), poor value
Partner
10/10
Exceptional
17 Jul 2026
Brooke
This hotel is superb! Absolutely stunning. The staff is friendly, it’s a great location, and the restaurant is divine. You will not be disappointed. We plan on coming back every year for our anniversary.
Partner
8/10
Excellent
16 Jul 2026
Julie
The property restoration was beautifully executed. High quality design, and finishes. Unfortunately the staff was amateurish, not that helpful. The front doors, and outside of the hotel were very dirty, including the windows, facade and sidewalk. Not the best first impression certainly of what a jewel box is inside.
Partner
10/10
Exceptional
16 Jul 2026
Thomas
Beautiful hotel, very clean and comfortable
Friends_and_family Friends
10/10
Exceptional
16 Jul 2026
Ellen
The hotel is beautiful and comfortable.
Partner
10/10
Exceptional
14 Jul 2026
maria
Very nice hotel, beautifully decorated and very clean. The staff is super, so ready to assist and make you feel welcome. I would most definitely stay again.
Be sure to try their Tequila martini in the bar, very good.
Family
8/10
Excellent
13 Jul 2026
Mick
Nice decor. Bed too big for the room. No decent table. Helpful staff. Easy parking and close to everything!
Partner
8/10
Excellent
13 Jul 2026
Belinda
Loved the luxurious modernized vintage feel of the hotel.
Staff were extremely helpful storing ice packs for my eye
Partner
10/10
Exceptional
12 Jul 2026
Mark John
Central location, 5 min walk to main train station, secure with after hours and elevator key access required. Friendly and helpful staff. Room was not large but was sufficient and comfortable. Nice rainfall shower. Lights over the sink could be brighter. Large TV. Maid attended to the room every day and replaced the towels. Minibar and safe in the room. Robes and umbrella available in the large wardrobe.
Partner
6/10
Pleasant
12 Jul 2026
Gilat
room was very small. the bed took up the whole room and the bathroom was tiny. not much space to even open 2 suitcases. vanity lighting was very dim too dim for makeup.

room was very clean and cute decor but too small for my needs.
Self
10/10
Exceptional
11 Jul 2026
Dmitry
One of the best experiences all around. Make sure to not overlook the restaurant.
Family_with_children
10/10
Exceptional
10 Jul 2026
Scott
The hotel has been historically maintained to perfection. The rooms were beautifully equipped with eloquent fixtures beds side table, wardrobe filled with robes and other amenities you would need. You can have custom cocktails and beverages at the bar along with satisfying snacks and also dinner and breakfast served at the hotel. Parking was right next door in a multi-level parking garage. Valet parking is available. The hotel main doors are locked in the evening which require you to use your key card for entry. The hotel was also within walking distance of shops, restaurants and attractions.
Partner
10/10
Exceptional
10 Jul 2026
kristin Elizabeth
This place is a gem. Beautiful with an incredible restaurant attached. Traveling with my husband and our doggo, excellent surrounding area for sight seeing, dining and entertainment. Would love to come back when I have more time!
Pet
10/10
Exceptional
09 Jul 2026
Carrie
The staff was superb. Very friendly. The room was incredible. So feminine and elegant. Stayed here with my best friend and it was the perfect place for our trip. We will definitely be staying here from here on out. Valet was prompt and kind. Really enjoyed our experience at Fidelity. The towels and bed were super soft. We did not eat or go to the bar. Felt very secure and safe. Had to use our key cards to get in and use the elevator.
Friends_and_family Friends
10/10
Exceptional
07 Jul 2026
Cynthia
Beautiful and private treasure in downtown Cleveland. Loved it!
Partner
10/10
Exceptional
06 Jul 2026
James
All was very good.
Partner
10/10
Exceptional
06 Jul 2026
Julie
The decor is eclectic and amazing. The staff could not be more helpful. Ballet was super easy to use and the hotel restaurant has a Michelin star. The breakfast was great. The location is good for downtown. Easy walking distance to progressive field and the rock ‘n’ roll Hall of Fame
Partner
10/10
Exceptional
05 Jul 2026
Joseph
Nothing better I stay here always since I found it
10/10
Exceptional
05 Jul 2026
Marielle
I loved the boutique-style hotel. The ambiance, the service and the location were all perfect!
Partner
10/10
Exceptional
04 Jul 2026
Michael
What a wonderful boutique hotel! So beautiful! The staff was equally impressive and very friendly.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Jesse
The biggest thing when I travel is cleanliness and this hotel was so so clean. Not one speck of dust or dirt. The rooms were so cool and unique. We loved this hotel. Our oldest child has autism and the staff were very accommodating and kind. They even let us check in early to help him when he was having a difficult time. Will definitely stay here again.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Amandeep
Location was great ! Staff is very friendly .
Partner
8/10
Excellent
01 Jul 2026
Elaine
The staff were wonderful
Self
10/10
Exceptional
01 Jul 2026
Lucy
Lovely boutique hotel! Great walking distance to the lake, restaurants, Heinen’s etc. Loved it!
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Christine
The room was the perfect size and the decore was beautiful
Self
10/10
Exceptional
29 Jun 2026
Murodkhon
I’m
10/10
Exceptional
28 Jun 2026
Monte
Excellent place, old school, classy, top notch service- front desk, bar, valet- good vibes, great location
Self
8/10
Excellent
28 Jun 2026
Dante
Beautifully repurposed office building. Staff was very helpful, but things like coffee station (no tea) needed replenishment of some item or other whenever I used it. The staff was happy to oblige, but their to-ing and fro-ing added time to what would otherwise have been a quick errand. Also, ice had to be obtained from staff and was delivered in a small bag. The room was beautiful, but the toilet was ridiculously high and the shower (excellent water pressure!) couldn’t be used without flooding the shower/toilet room. There was also insufficient light over the sink to shave easily or apply make-up. The tv was large and the bed was very comfortable. Overall, it is a very nice place with a few idiosyncrasies.
Partner
10/10
Exceptional
28 Jun 2026
Cory
Highly recommend, very nice hotel
Partner
10/10
Exceptional
27 Jun 2026
Kathleen
We stayed one night for a concert at Huntington Field. Easy 20 minute walk. The staff was very professional and accommodating. The room was very clean and comfortable.
Friends_and_family Family
8/10
Excellent
26 Jun 2026
Terescia
The only problem we had was the lighting for the vanity :)
Partner
10/10
Exceptional
26 Jun 2026
Jacob
Best room great bed punctual staff!
Partner
10/10
Exceptional
23 Jun 2026
James
It was a great time. Quite and peaceful and beautiful hotel.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Logan
Favorite hotel stay!
Partner
10/10
Exceptional
23 Jun 2026
Steven
Friendly staff. Beautiful hotel
Partner
10/10
Exceptional
23 Jun 2026
William
Great property!
Partner
10/10
Exceptional
22 Jun 2026
David
We traveled with our dog Lucy who was welcomed just like we were, the staff was so friendly and accommodating we immediately felt like we found our \"go to\" place in Cleveland. The intimacy and scale of the hotel was what we enjoyed the most, along with the friendlyness of the staff. We will definitely be back!
Partner
8/10
Excellent
22 Jun 2026
Christopher
Nice and clean place, except there was a random hair in the bathroom, the toilet had some splash back (dark water....) on the inner of the toilet kid - was very faint, and there was some coffee stain on the duvet.

It's a chic hotel and the room was really nice but far too expensive in my opinion with valet that I also consider too expensive. You can park overnight at the garage next to the hotel for about $32 USD

Wasn't really a fan of the front desk staff either

But I guess that's what you get when you check in late at night
10/10
Exceptional
21 Jun 2026
Alicia
We had a lovely weekend stay at Fidelity in Cleveland. The entrance to the hotel is unassuming but we were impressed from that point on. The valet staff were always present and remembered us. The check in staff in the lobby were welcoming and engaging. The bar staff were knowledgeable and provided amazing service. Everything in this hotel is thoughtful - from the decor in the lobby to the room. We stayed in a petite suite with a small dog. There were no issues with my pet which was great. My partner and I decided that we will always stay at Fidelity when we do business in Cleveland. The hotel and room were clean and well attended. The suite was spacious. The bathroom was spacious and beautiful. I cannot say enough good things about this hotel!
Partner
10/10
Exceptional
21 Jun 2026
Erik
This is a BEAUTIFUL hotel! From the moment we walked through the doors, we loved everything about it! Super friendly staff, impeccable service, and the aesthetic is amazing. Every piece of art, every color….incredible. Our room was super clean and perfect for our visit, our new go-to place to stay when we visit family. Could not have been a better experience. Thank you for taking great care of us! We will be back soon.
Partner
10/10
Exceptional
21 Jun 2026
Dinaluz
The stay was a great experience. Perfect room set up and beautiful details. The staff were very professional and friendly. Perfect for a couple getaway.
Partner
10/10
Exceptional
21 Jun 2026
Cassandra
The hotel was super chic and everyone was extremely nice! We had both breakfast and dinner at the Club Room and enjoyed both meals. This is definitely my go-to hotel next time I’m in Cleveland.
Partner
8/10
Excellent
21 Jun 2026
Lynn
Really enjoyed our stay. Staff was excellent. The room was really small but beautiful!
Partner
10/10
Exceptional
19 Jun 2026
Mark
Great boutique hotel. Design great but not over-top. Warm and comfortable. Bar and restaurant first rate. Stayed five days and ate breakfast four and dinner three. Housekeeping exceeded expectations. All employees friendly.

If I had to pick any flaw, it would be that we hate refrigerators filled with junk for sale. Like to use refrig for leftovers. But a small flaw indeed. Glad than one is coming to Cincinnati.
Partner
10/10
Exceptional
18 Jun 2026
Claudia
We had an amazing overnight stay! What a beautiful decorated boutique hotel and we absolutely loved our room with the claw bathtub. The staff was friendly and kind, we enjoying an evening drink and snacks at the bar too! Easy walking to nearby restaurants too! Highly recommend!
Partner
8/10
Excellent
15 Jun 2026
Kathleen
Sitting areas were very clean and welcoming
The first room I was placed in was exceptional - loved the bedding and the easiness to adjust the window treatment however due to mobility issue (torn meniscus surgery) I was unable to use the shower ( bathtub was exceptionally high)
Was transferred to a smaller room with walk in shower but lacked at least one security bar in shower plus no nonslip mat on tile floor - was unable to use it as no security bar inside shower made it dangerous due to knee issue plus window treatment adjustment required pull chains
Liked the ability to make coffee in room!
However had a scary emergency at 2:00AM due to lights inside cabinet which were flashing and hissing - called desk and fellow came immediately and pulled cabinet away from wall and pulled plug out !
Early morning coffee was available in lobby and tastefully presented
- restaurant on premises was excellent!
Self
10/10
Exceptional
14 Jun 2026
Sonia
Great location, beautiful new boutique hotel. Helpful staff.
Self
10/10
Exceptional
12 Jun 2026
Joe
Excellent property in the heart of Downtown Cleveland … On the pricey side but worth it! Staff throughout, shower, restaurant and bed were the best in the world! Could use a little more lighting in the corner king but overall fantastic!
Partner
10/10
Exceptional
05 Jun 2026
Arielle
The valet attendants were fantastic; helpful & friendly. As a solo, female, traveling I always felt safe coming and go from the hotel. The doors lock at 10pm and require a room key for entry. The desk attendants were very friendly, always had a hello/good morning/evening. The room was small, but stunning! I chose the hotel for the aesthetics and they did not disappoint! I would absolutely stay again.
Self
10/10
Exceptional
31 May 2026
Katie
Truly the “luxury hotel” experience we were hoping for. Fabulous stay, will be back for sure!
Partner
10/10
Exceptional
31 May 2026
Mary
We had a delightful stay at The Fidelity. Staff was so helpful and friendly! The restaurant was delicious, healthy and prompt. The hotel was well located and decor comfortable and chic!
Family
10/10
Exceptional
30 May 2026
Jason Anthony
Great property in an ideal location next to lots of great places to check out.
Self
10/10
Exceptional
28 May 2026
Carrie
From start to finish, our stay was perfect. The hotel is gorgeous inside with attention to detail, the textures and warm palette made you feel very comfortable. Our room was comfortable with high end finishings, the shower was great. Well stocked mini bar and I loved that a steamer was in the closet. Nice touch. King size bed was very comfortable with a good pillow selection. Now for The Club Room restaurant, our first night we went in for a nightcap and the east meets west old fashioned was divine! We went back the next day for happy hour and tried a variety of local brews with the herbed fries, delicious. The staff are really what make this hotel stand out though, service was impeccable and the location is situated that we didn’t need our car and just walked everywhere. We will be back!
Partner
10/10
Exceptional
27 May 2026
Rebecca
Awesome room downtown.
Self
10/10
Exceptional
27 May 2026
Julie
We had three rooms for family to attend graduation. The hotel is beautiful and the staff I interacted with were great. I had a few small issues with housekeeping (coffee not replenished, dirty coffee cup left for two days, toilet not cleaned) but I feel like that’s a training issue and it didn’t detract from our stay. The gym was small but well equipped. The restaurant and bar were excellent - I would go there even if I weren’t a guest at the hotel. We enjoyed breakfast and dinner. Valet parking was reasonable and quick to get car. Reese at front desk was super helpful.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Judith
Good hotel. Housekeeping staff kept coming to clean our room before check out.
Friends
10/10
Exceptional
25 May 2026
India
The room was beautiful and spacious. It felt like home and the amenities were great. The staff from the valet parking to the reception and the restaurant were all very nice and helpful.
Highly recommend this hotel over any chain brand.
Partner
8/10
Excellent
25 May 2026
Wendy
We reserved a Queen room for Memorial Day weekend without realizing there would be a huge basketball crowd in town and a wedding happening on-site. Best surprise? We heard absolutely NOTHING. It was quiet, comfortable, and honestly one of the best hotel sleeps we’ve had in a while. The bed may have become a new favorite.

The room itself was a bit snug — definitely smaller than we expected — but it was very clean and had all the high-end touches we’ve come to love during weekend getaways. I loved the eclectic decor, and the shower pressure was top-tier.

Our only negatives were the lighting, the lack of tabletop space on one side of the bed, and the wall-mounted toilet. Between the noises and slight wobble, it definitely created a little “are we about to be the person who breaks this thing?” anxiety. 😂
Partner
10/10
Exceptional
25 May 2026
Kimberly
Great staff! Loved our king room. Bed and pillows super comfy and water pressure in the shower was perfect. We’ll be back!
Partner
10/10
Exceptional
25 May 2026
Ethan
Nice hotel, very clean and great staffing!
10/10
Exceptional
22 May 2026
Mitchell
Great location. Interesting decor.
Self
10/10
Exceptional
17 May 2026
Darrius
Good food good breakfast clean room
10/10
Exceptional
16 May 2026
Donna
The staff was exceptional! Property beautiful. I highly recommend staying here!
Friends
8/10
Excellent
12 May 2026
Heather
No thank you
Partner
10/10
Exceptional
10 May 2026
Laura
Great hotel great location
8/10
Excellent
10 May 2026
Claire
Nice hotel and friendly staff, located within walking distance of many sights. The building has some history but has been renovated and modernized. All that remains is the old mail slot and the older exterior.
The bed was very comfy, TV was large.
The view from the window was of a brightly lit parking garage.
I liked the dark wood throughout the hotel, the art on the walls, the water saving toilet and the sustainable bottles of lotion, shampoo, body wash, hand soap, and conditioner
The housekeeping staff was very attentive.
Self
10/10
Exceptional
09 May 2026
Andrew
Would stay again. Convenient, comfortable, and not a chain
Self
10/10
Exceptional
07 May 2026
Lisa
We were in Cleveland for a concert and stayed the night at Fidelity Hotel. We will definitely choose this location again! It’s beautiful! Staff was quick to help with valet, check-in, the restaurant and check-out. Our dinner was fantastic!
10/10
Exceptional
06 May 2026
Samantha Beatriz
Great staff!! And food and drinks were amazing
Self
8/10
Excellent
05 May 2026
William
Weird place. Rooms are small, overstuffed and fussy. No desk in mine. Barely a place to sit.
Self
10/10
Exceptional
03 May 2026
Kenneth
Nice breakfast and friendly bar area.
10/10
Exceptional
03 May 2026
Benjamin
10/10. Room was amazing. Very clean and quiet. Will return.
Partner
10/10
Exceptional
02 May 2026
Lukas
Great Property. Stayed 3 nights. We loved it! We would stay again.
Family_with_children
10/10
Exceptional
30 Apr 2026
Richard
It was a good stay overall.
Self
10/10
Exceptional
29 Apr 2026
Eugene
The decor of the hotel and amenities would seem to make it a five star quality boutique hotel.
Self
10/10
Exceptional
28 Apr 2026
GINO
Beautiful place, very nice place and very clean
Partner
10/10
Exceptional
27 Apr 2026
Justin
Super cute rooms! Great for a date night. Forgot to take a picture of the room but here's one of the hallway
10/10
Exceptional
26 Apr 2026
Verified traveler
Room was clean but very tight quarters. Guess I should have opted for more square footage. But we very much enjoyed our stay. Stephen was great!
Partner
8/10
Excellent
24 Apr 2026
Anaya
I loved the aesthetic of this hotel! The art was absolutely beautiful the only thing I would have changed is the fact there is no fridge and microwave in the room. I had to trash my left overs from dinner because I had nowhere to put them. Other than that I would give the place a 10/10. The staff was great and the club room was even better! I even used the gym that had multiple machines to target everybody part
Self
10/10
Exceptional
23 Apr 2026
Anne
Nice beds and shower!
Family
10/10
Exceptional
19 Apr 2026
Sid
The hotel reminded us of a European boutique hotel! It was very cute and the staff were amazing! The rooms were very comfortable and the shower was incredible!
Partner
8/10
Excellent
16 Apr 2026
Jeana
There was no breakfast bar. But the restaurant served breakfast. It was very good but, a little costly.
Partner

Location & surroundings

Fidelity Hotel
1940 East 6th Street, Cleveland, United States

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Fidelity Hotel

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