Name: Comfort Inn Downtown Cleveland
Address: 1800 Euclid Ave., Cleveland, 44115, US

10/10

Exceptional

01 Aug 2026

William

Max was very helpful

8/10

Excellent

30 Jul 2026

Shanley

The property is clean, and the staff is very friendly. It’s super close to the theater. The price is also right! The property could use some updating.

6/10

Pleasant

28 Jul 2026

Dan

Was in a great location to walk to Guardians game. Property was older but well maintained. Reviews I found were on point. Good location but older property, smaller rooms.

6/10

Pleasant

27 Jul 2026

Regina

The hotel needs to renovated and upgraded… the breakfast was not that good at all. The rooms were clean but the carpet needs to be replaced

10/10

Exceptional

27 Jul 2026

Erika

Room was nice, breakfast was good! Parking was kinda funky but do able!

8/10

Excellent

23 Jul 2026

Kristie

The staff at the front desk and everyone that we encountered was very friendly and helpful during our stay. The room was fairly clean, the bathroom could have used a little more attention, but it was nothing to fret about. The carpet could also use an update since it was very stained in our room. The breakfast was nice for a free hotel breakfast, but listening to the kitchen workers yell loudly back and forth to each other right behind the opened door from the eating area was a bit annoying while trying to enjoy our meal. We enjoyed how walkable most of our activities and dinners were from the hotel. Overall, we did enjoy our stay, but I hope that these constructive critiques will be considered by management.

4/10

Poor

22 Jul 2026

Mahmood

Not maintained, paint coming off specially behind the doors, curtains, in bathroom and hallways . They have two vehicles as shuttles to Cleveland Clinic. One , the smaller is clean but the larger, minibus is quite dirty and dusty in a way that when driver turns on the air condition it will be hard to breathe .

10/10

Exceptional

22 Jul 2026

MARY

Comfortable room, friendly staff.

10/10

Exceptional

22 Jul 2026

Alyssa

I love it ❤️ the staff was great. I wish it had a door in the suite to the bedroom

8/10

Excellent

21 Jul 2026

Cami

We had a great time in Cleveland. Not only was the city great the hotel was pretty good too. The beds were soft and comfy and plenty of restaurants just a few minutes away. We will definitely be back!

Friends_and_family Family

8/10

Excellent

21 Jul 2026

LaCarla

Everything was excellent from room to breakfast and staff

Family

4/10

Poor

20 Jul 2026

Sean

Horribly overpriced. My room smelled like an ashtray. I didn’t feel comfortable sleeping underneath the blankets. As far as the free breakfast, I don’t know what you call that, but they weren’t eggs. The bacon was very thin and brittle. It did not seem real.

I had to shower twice when I got home.

Self

4/10

Poor

19 Jul 2026

Parag

My room was too damp, extremely humid. This is a very old property, and needs major renovations, but still charges high downtown price. You don't get what you pay for. Breakfast staff was very rude. She was busy with her phone and wasn't interested in service at all.

Self

6/10

Pleasant

19 Jul 2026

Halley

Parking was free. Excellent location. Entirely too expensive for the quality.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Charlotte

Good free breakfast. Parking was convenient and reasonable price

Friends

10/10

Exceptional

17 Jul 2026

Keith

Clean room Breakfast

Partner

6/10

Pleasant

17 Jul 2026

Diane

Shower stall was nice, but the floor was too slick. Did not like paying for parking.

6/10

Pleasant

15 Jul 2026

Amanda

Not a clean area

6/10

Pleasant

13 Jul 2026

Md

Good

Friends

6/10

Pleasant

13 Jul 2026

Anne

The hotel itself is ok. I understand it’s an older hotel & that’s fine, but when the mildew smell hits you from the elevator, and room itself is the same, then I think there might be a problem.
When we got to the room, we opened the mini fridge, and it was warm. Found the plug and it was plugged in but not fully. Once this was corrected, the fridge worked fine.
Dust bunnies in the corners, dirt/mold/whatever was on the ac unit, mold was on the ice tray in the fridge.

Overall, the hotel itself isn’t bad, just could use some deep cleaning

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Thomas

Clean room and nice staff. Has a nice antiqish feel
I felt comfortable. And the continental breakfast was good

Self

8/10

Excellent

12 Jul 2026

Lindsey

Good hotel, could use a little bathroom upgrading but great area and staff I’d stay there again

Partner

10/10

Exceptional

11 Jul 2026

Kristina

Not enough parking available

8/10

Excellent

10 Jul 2026

John

Property was good for what we needed. Older building but mostly good.

Partner

2/10

Poor

08 Jul 2026

Julie

Absolutely horrible only stayed for 3 hours and checked out the area was horrible. Parking bad. The hallways smelled like mildew. The room was very out dated for paying $300 for 1 night. There was still garbage in the garage cans which made me wonder if the room was even cleaned. Didn’t feel comfortable sleeping in the beds. Left after only 3 hours and just lost the $300 non refundable. There was nothing comforting about this comfort inn.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Christi

Room had holes innthe plaster walls... seemed clean but needs updating.

8/10

Excellent

08 Jul 2026

Aditi G.

Stayed here to attend a conference. The place is decent with good service. The room we first went to had a plumbing issue-the toilet was not flushing and started to overflow. But we were given a different room soon after we complained. The keycards had to be changed a few times because they kept getting demagnetized (despite not being near a CC or phone).

The location is convenient. Rooms are comfortable. Staff is attentive and breakfast was good.

Business

6/10

Pleasant

06 Jul 2026

ANN

Lobby entrance signage was basically non-existent. Bathroom lighting was too dim. The bathroom fan was exceedingly loud and rattled. Bathroom sink drained slowly, so I removed the drain plug and pulled out gobs of hair and gunk. The shower head was coated with pink and brown scum. I wiped it off. The tv guide was in a drawer. It should be on the counter by the tv; guests shouldn’t have to hunt for it. The tv remote was gooey; I cleaned it off with a Q-tip. The markings on the remote’s buttons were worn off.
Breakfast was good.
This facility needs a full facelift and remodel.

Partner

2/10

Poor

06 Jul 2026

Jasmine

Property was dirty. When asked to clean it up, they got attitudes. They weren’t friendly at all! I wouldn’t recommend this place to anyone

Partner

6/10

Pleasant

06 Jul 2026

Sarah

Parking was convenient.
Staff was decent.
The over all hotel was just not what I expected or hoped for.

Family_with_children

6/10

Pleasant

05 Jul 2026

Sarah

I dont want to write a review at this time.

Family_with_children

6/10

Pleasant

04 Jul 2026

Joshua

T.v was broke.

Family_with_children

8/10

Excellent

03 Jul 2026

david

Went to progressive field: was close enough to walk. Parking was much cheaper at this motel than other area ones. Breakfast was good. Parking was convenient.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Teresa

It was good for an overnight stay.

Partner

10/10

Exceptional

30 Jun 2026

Christine

Really enjoyed our stay on the property!

Family

6/10

Pleasant

30 Jun 2026

Vickie

I will not return for a stay at the hotel.

Self

6/10

Pleasant

29 Jun 2026

Andrew

Tried to give me a room with two double beds when I paid for queens. They fixed that. Found a bag of nasty food trash behind a chair in the corner from someone else ( when I have no idea). The parking is super small and tight ( better have a smaller car) breakfast was good. Lots of choices. Listed as having 3 restaurants on site ( nope sure don't) probably won't be going back.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Weberth

Please do not insist on providing a review

10/10

Exceptional

27 Jun 2026

ERICA

I have always had a good stay.

Self

8/10

Excellent

26 Jun 2026

Heather

Great for last minute stay for sleep after a family hospital stay! Great check in, clean room, comfortable beds, and quiet room! Unfortunately, the parking lot attendant was scary to come across after midnight - wished they had been more helpful and less scary.

Family

10/10

Exceptional

23 Jun 2026

Colby

Super location!

Family

10/10

Exceptional

23 Jun 2026

Kelly

Very quiet, clean, and manager Max at the front desk is very nice and helpful during your stay and stays for Cleveland Clinic, he helps w/hospital schedules and free parking so if your not certain about these things and book online he is very helpful and knowledgeable. No drifters are hanging around the property. The manager is very adamant about keeping their visitors/stays safe.

Family

10/10

Exceptional

23 Jun 2026

Malinda

The room was sufficiently clean, it was quiet and the breakfast was great.

Family

8/10

Excellent

22 Jun 2026

Carol

Dated but comfortable and clean

Family

8/10

Excellent

21 Jun 2026

thirumalai

Location and breakfast is good ; bathroom size is so small for families.

Family_with_children

10/10

Exceptional

19 Jun 2026

Anthony

Parking was safe and easy with a parking attend! Hotel is out dated but the employees and location was excellent if your going to the arena, casino, and right across the street from Wolstein Center!

Partner

10/10

Exceptional

19 Jun 2026

Tammy

Property was very nice, available parking, comfy bed and good breakfast. We enjoyed our stay!

Partner

6/10

Pleasant

18 Jun 2026

Rob

Let's see: The battery was dead in the TV remote; the only treadmill in the fitness room did not work; there were no mats for a floor work-out; the hotel was filthy and desperately in need of a face-lift; and the breakfast was, at best, mediocre. Oh, and they head a documentary on a murder turned on in the breakfast room. But the hotel was well-situated, easy to walk through downtown and to a baseball game or the Rock & Roll Hall of Fame.

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

JENNIFER

.

Partner

10/10

Exceptional

18 Jun 2026

Anna

Parking was easily accessible, room was clean and well maintained and staff was very helpful. The 11am checkout time was great as well!

Partner

8/10

Excellent

18 Jun 2026

Heidi

The staff was quick to help or solve an issue

Family

10/10

Exceptional

17 Jun 2026

James

Close walking distances to restaurants and taverns and attractions, Progressive field. Very affordable parking for $14.50 daily. Parking area seems secure with attendant. Vending machines were unavailable for cash and card on several floors. Small bathrooms, it seems hotel dates from the Sixties. Decent free breakfast and well stocked. Front desk personnel competent and friendly. Good value for the price.

Family

8/10

Excellent

17 Jun 2026

Job

Clean but very run down. Nice staff

8/10

Excellent

16 Jun 2026

Don

Breakfast was ok. Parking was a little confusing. They want 20$ to park on Sunday and I parked on the street for free

Family

10/10

Exceptional

15 Jun 2026

Raymond

JaLisa greeted us warmly and promptly. The lobby is large and inviting. Parking is across an alley and, like many other city hotels, you have to pay to park.
Our room was clean and comfortable and easy walking distance to Progressive Field and most other downtown activities.
Breakfast is served in a clean, well lit, large space with a large variety of foods.
This was our second stay and should we find ourselves in Cleveland again, we'll certainly book here again.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Manuel

Staff was very accommodating and friendly.

Family

8/10

Excellent

14 Jun 2026

Kathryn

We were a little disappointed in the overall experience of the hotel. It appeared to be older, needing a refresh and happier staff. The breakfast was good; it got a solid B from us. The website stated there were 3 restaurants- only found the breakfast room. The only friendly staff was the gentleman that checked us in and the woman that checked on one of our lamps. Everyone else seemed sad and tired. The room was adequate. There was no tv guide to find what stations were available which was annoying. The bed was very comfortable and lots of storage space. Parking was convenient, but disappointing that we had to have our car moved by 11am our car would be towed! We liked the ability to walk to Progressive Field and to other points of interests. We would probably return, knowing what not to expect and plan accordingly.

Partner

8/10

Excellent

12 Jun 2026

Donte

Great location

Family

10/10

Exceptional

11 Jun 2026

Matthew

Breakfast was great!!!!!

Partner

8/10

Excellent

09 Jun 2026

Mouad

Right downtown can walk to many places beware that the underground parking lot ceiling is very low

Business

10/10

Exceptional

09 Jun 2026

Debra

Great location. Close to museums, arena and restaurants. Clean rooms with comfortable beds. Good rates and parking included.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Dennis

Room was clean and comfortable. Easy walk to Progressive Field. Reasonable parking on site. Nice breakfast buffet.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Virgil

Good parking

8/10

Excellent

08 Jun 2026

Brian

Breakfast was basic. Parking was extra. The place is pretty dated. Chairs in the dining where in rough shape. Proximity to areas downtown were nice. Beds were fairly comfortable. Shuttle to Cleveland Clinic was free.

Partner

6/10

Pleasant

07 Jun 2026

khaled

The room was below expectations

8/10

Excellent

07 Jun 2026

Pete

This hotel was in a great location, 25 minutes walk to the football stadium. A few lightbulbs out in the lamps, and what looked like rust stains in the tub under the faucet. All in all a little overpriced for the room, but that could be just taking advantage of the market and the influx of travelers for the soccer game that weekend.

Partner

2/10

Poor

06 Jun 2026

Mario

The bathrooms was too too small and the suite I had was like sleeping in a closet no windows

Partner

10/10

Exceptional

02 Jun 2026

darrell

Nora, the manager, went the extra mile, straightening out a snafu and helping us out. The kind of customer service that more places should do!

Friends

10/10

Exceptional

30 May 2026

Andrew

Easy in & out to travel in Cleveland. Comfortable place to sleep

Friends

2/10

Poor

29 May 2026

Michael

The property is in dire need of a renovation. For $186 a night, it’s pretty rundown. The room was small and the bathroom tiny.

Self

8/10

Excellent

28 May 2026

Stacey

Older hotel; good location; nice staff; clean; decent included breakfast; reasonable priced parking

Partner

2/10

Poor

28 May 2026

larry

We booked for a week but only stayed one night. People outside the hotel were very loud yelling, screaming, playing loud music, racing cars up and down the street right outside our room. Police were called by the hotel staff but they kept coming back until 4:30 in the morning. Worst night of sleep I’ve had in a long time. There was not much the hotel staff could do about it besides call the police, so it wasn’t their fault, but we checked out after one night.

Partner

10/10

Exceptional

28 May 2026

Richard

Staff was great

Family

10/10

Exceptional

28 May 2026

kathleen

Parking on premises for $15. Quick check in and out. A great place to stay.

Partner

4/10

Poor

28 May 2026

Martha

The place was really run down. Room and bath were tiny. Bed was too soft. AC made terrible noises. Staff was standing around doing nothing. I had to ask twice for a hair dryer that worked. Front desk girl had the personality of a door knob. Everything was worn and looked shabby.

Partner

8/10

Excellent

27 May 2026

Alberto

“Decent stay overall. The hotel was clean and the staff was friendly, but the rooms could use some updating. Good location and fair value for the price, Solid option if you just need a basic place to stay.”

Family_with_children

8/10

Excellent

26 May 2026

Sabas Eduardo

Decent rooms. Great location.

Self

8/10

Excellent

26 May 2026

Kevin

Clean quiet

Partner

10/10

Exceptional

24 May 2026

Prusoath

Great stay

Friends

8/10

Excellent

24 May 2026

Ken

Close enough to rocket arena without the cost. The room was clean, staff was helpful and courteous, breakfast was ok

Partner

8/10

Excellent

23 May 2026

Fred

Out room had cobwebs in the corners of the ceiling. Found the beds very soft, too soft for my liking. Excellent staff, very helpful and welcoming.
The ramp to the parking garage is a nightmare. I recommend a small vehicle to maneuver up and down the ramp.

Partner

10/10

Exceptional

23 May 2026

Linda

Would be nice if the bathroom didnt have the fan running and also could've used udated lamps with USB.

Friends_and_family Friends

10/10

Exceptional

23 May 2026

Jennifer

The room was clean and comfortable. However, our shower had a special knob to use to turn on, which was not pointed out to us, which was inconvenient. Property location is convenient with ample parking. All in all this is a very good hotel and we will likely stay here again.

Partner

8/10

Excellent

18 May 2026

Ryan

Everything was clean.

Small bathroom and outside noise were the only issues.

Family

4/10

Poor

17 May 2026

Nicole

I stayed at the hotel for 5 nights and had a mediocre experience. There were hairs in the bathroom and stains on most of the textiles (curtains, rug, towels). Our key cards continuously became deactivated during our stay and we often had to come back down to the front desk for new keys. One time, I had to come back down 3 times in a row. I kept being told to keep the key card away from my phone as if it was my fault despite not having a phone on me any of those times.
I was told someone would come by to check the lock before we left for the day. When I asked if someone came by when we returned, he told me maintenance wouldn’t be available until the next day. I was led to believe someone would be checking on it while we’re out. I still didn’t have a key that worked and I wasn’t offered a solution. The next day, maintenance came by to check the lock after I had just come out of the shower. I heard someone at the door repeatedly trying to get in. I was not called to let me know someone was coming and there was no knock at the door. All of these issues and I was barely issued an apology.

Friends_and_family Family

10/10

Exceptional

17 May 2026

RUP

Access to the main street, food and walkable distance.

Family_with_children

8/10

Excellent

17 May 2026

Carrie

Good location

2/10

Poor

17 May 2026

Loren

The pictures of this hotel were not accurate to the actual condition of the property. I found the bedsheets and towels to be permanently stained, and even after requesting that my bedsheets be changed, it was never done.

During my five-day stay, housekeeping only serviced my room once, and that was only after I had to bring the issue to the manager’s attention myself.

The bathroom had visible mold coming from the walls, floors, and even around the showerhead area, which made the stay very uncomfortable and concerning from a cleanliness standpoint.

To make matters worse, in the mornings there were homeless individuals coming into the breakfast area and helping themselves alongside hotel guests, which created an unpleasant and uncomfortable environment.

Overall, this was a very disappointing experience and not what was advertised online.

10/10

Exceptional

16 May 2026

Norma

I like the hotel. It was clean and the staff was very helpful. I enjoyed the breakfast buffet.

Family

6/10

Pleasant

16 May 2026

Greg

Hotel is clean but in need of some updating.

8/10

Excellent

15 May 2026

David

Older building and rooms are a little dated but my room was very clean and quiet. The bed was very comfortable. Location is very convenient for Cleveland Clinic.

Family

10/10

Exceptional

13 May 2026

Seth

Highly recommend. One of the most comfortable hotel beds I’ve ever slept in. Staff was awesome, easy parking right next to the hotel for $14, walkable to everything, very clean and up kept hotel.

Self

2/10

Poor

12 May 2026

Jerome

Just terrible! Not a nice place to stay. Would not recommend

Partner

8/10

Excellent

11 May 2026

David

Convenient Location,

Partner

8/10

Excellent

10 May 2026

Alysa

We stayed at this hotel and walked to the Huntington Bank field for a concert. It wasn't a bad walk. Our room was great nothing super fancy but work just fine for us. Pillows were really comfortable. And the breakfast was pretty decent. Would stay here again

Family_with_children

10/10

Exceptional

09 May 2026

Sha-Fee

Great Downtown Cleveland location. Great beds. Good Breakfast. Great Stay.

Friends

10/10

Exceptional

09 May 2026

Willie

Everything was great the staff are very friendly for the last 4 years when I go to Cleveland Ohio this is where I stay.

6/10

Pleasant

08 May 2026

Savannah

Good location, good breakfast! The hotel is a little run down, but worst was the smell of cigarettes smoke in the rooms. Had two colleagues who had the same experience, so could not even ask for change of room.

4/10

Poor

05 May 2026

Mychael

Unacceptable

6/10

Pleasant

01 May 2026

Mark

The shower was awful, very loud A/C but large rooms

Self