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Tru By Hilton Cleveland Midtown
Cleveland - OH · United States
6955 Euclid AvenueView location
8.4/10Excellent1,626 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Tru By Hilton Cleveland Midtown
Kick back at our new Tru by Hilton Cleveland Midtown hotel, right off the highway and just minutes from downtown. Relax in an efficiently designed room with free WiFi, a large HDTV with premium channels and a big, bright bathroom with a ton of counter space.
Start the day with a free, hot breakfast, with sweet and savory, healthy and indulgent choices for all. Dress up a cup of fresh, hot coffee, tea or hot chocolate with flavored syrups, or stop by the 24-hour Eat. & Sip.
market for local treats, snacks and single-serve wine and beer. Play a game, charge your device or focus on work in our big, buzzing lobby. Unwind on the outdoor patio or keep up your routine in our 24-hour fitness center. Affordable travel now comes with unexpected things – like certainty.
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With a stay at Tru By Hilton Cleveland Midtown in Cleveland (Hough), you'll be within a 5-minute drive of Cleveland Clinic and Case Western Reserve University. This hotel is 3.3 mi (5.3 km) from Rock and Roll Hall of Fame and 3.5 mi (5.6 km) from Huntington Bank Field.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Agora Theater & Ballroom
1 km / 0.7 mi
Cleveland Clinic
1.3 km / 0.8 mi
Children's Museum of Cleveland
1.7 km / 1 mi
Cleveland State University
2.4 km / 1.5 mi
Ronald McDonald House Cleveland
2.6 km / 1.6 mi
Case Western Reserve University
2.7 km / 1.7 mi
Cleveland Museum of Art
3 km / 1.9 mi
Cleveland Orchestra
3.1 km / 1.9 mi
Severance Music Center
3.1 km / 1.9 mi
Cleveland Museum of Natural History
3.1 km / 1.9 mi
University Hospitals of Cleveland
3.2 km / 2 mi
Wolstein Center
3.2 km / 2 mi
Western Reserve Historical Society
3.3 km / 2 mi
Cleveland History Center
3.3 km / 2 mi
Cleveland Institute of Music
3.4 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 4
- Double rooms: 73
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 8 more facilities & services
- Room serviceExtra charge
- Clothes dryer
- Breakfast
- Early Check-in
- Non-smoking establishment
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Online Check-out
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
Facilities with extra charge
- Toiletries
- Desk
- Satellite TV
- Alarm clock
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Internet access
- Radio
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Centrally regulated air conditioning
Facilities with extra charge
- Toiletries
- Desk
- Satellite TV
- Alarm clock
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Internet access
- Radio
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 34 m²DBL.H6
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
- TV
- Radio
- Internet access
- Individually adjustable air conditioning
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Hairdryer
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
- TV
- Radio
- Internet access
- Individually adjustable air conditioning
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Hairdryer
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
Facilities with extra charge
- Satellite TV
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Radio
- TV
- Hairdryer
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Centrally regulated air conditioning
Facilities with extra charge
- Satellite TV
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Radio
- TV
- Hairdryer
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 34 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
Facilities with extra charge
- Individually adjustable air conditioning
- TV
- Hairdryer
- Satellite TV
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Radio
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
Facilities with extra charge
- Individually adjustable air conditioning
- TV
- Hairdryer
- Satellite TV
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Radio
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 37 m²DBL.H6-2
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Internet access
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Internet access
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 37 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Individually adjustable air conditioning
- Radio
- Hairdryer
- Internet access
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible-Two Queen Beds
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Individually adjustable air conditioning
- Radio
- Hairdryer
- Internet access
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE TWO QUEEN BEDS
Room photos
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton Cleveland Midtown
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
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Guest reviews
What other guests saying about Tru By Hilton Cleveland Midtown
100
reviews shown
Tavian
The property was very clean, we were tired coming in to Cleveland and we found great rest in the beds. It was a great resting place.
Sara Kincaid
Beds were comfy and the breakfast was pretty good
Tara
We were not impressed to say the least. The room was not clean, pillow cases didn't fit the stained pillows, bathroom was not clean, staff (night staff) was not inviting or friendly at all... will not use this location again.
Jennifer
I go to University Hospital in Cleveland, OH every two weeks for cancer treatment. We drive in at night from Indiana to get to my early morning appointments. We got in at 10:30pm to check-in to our prepaid room. Staff let us know check-in was at 3pm and ask why we were so late. The hotel's computer at the front desk was down, staff was unable to fix it and said technical support would take too long. Staff was able to find our reservation on a paper list with a preassigned room number and walked us to the room so he could unlock it with a master key. No luck, he was not able to unlock it and said we'd have to wait for the next staff member that got in at 11:00pm. He found a vacant room and was able to let us in but we were not able to obtain keys to our room. I paid for the room in advance when I made the reservation on Expedia however, the staff member was adament that I would need to \"settle up\" in the morning. We were not able to sleep well for obvious reasons and had a terrible experience. Unfortunately, this was not a stay for leisure and this experience added to the stress of our visit.
Johanna
Parking was good, staff was friendly, breakfast was ok. Room was clean. Bed was good. My only complaint is the privacy shade on the window would not go all the way down. I was on floor 2 and the shade had about 2 inches or so that it would not come down.
Ellen
While the neighborhood might appear questionable, the hotel was very good, clean, safe and rooms very comfortable.
curtis
Breakfast was well done, parking maintained and safe
Highly recommend
Highly recommend
Seth
Convenient location.
Steve at front desk was very friendly and helpful with sightseeing recommendations.
Steve at front desk was very friendly and helpful with sightseeing recommendations.
Karissa
Perfect hotel for families with kids or teams traveling together. Quality breakfast, ample space to congregate and enjoy each other's company. workout room to get your heart rate up and a convient laundry room on the 2nd floor. Only complaint is that there's only one ice machine and it's in the lobby. People were filling up full large coolers and ice bags.
Chieko
Best place to stay near downtown & waterfalls area .
Also Breakfast was included, and there was a wide variety of good foods
Also Breakfast was included, and there was a wide variety of good foods
ANDREW
Bed was very comfortable and good temperature control for room that allowed me to sleep great. Convenient parking and 1 mile away from Cleveland clinic.
Cordell
This all-inclusive hotel fell well short of expectations. The room, including the bed, was noticeably dusty, which triggered ongoing sinus inflammation throughout my stay and made it hard to relax.
Basic amenities were lacking too—the towels provided had visible holes, the sink in the room was leaking as well and no drinking water was left in our room, which felt unacceptable for an all-inclusive package. The food quality was also poor, which was a letdown since dining is usually a highlight of this type of stay.
Overall, the hotel's amenities didn't meet a good standard, and there seemed to be a lack of attention to guest comfort and satisfaction.
Would I recommend it? Unfortunately, no. If you're considering this property, I'd suggest checking recent reviews closely and requesting a room inspection at check-in, especially if you have allergies or sensitivities.
Basic amenities were lacking too—the towels provided had visible holes, the sink in the room was leaking as well and no drinking water was left in our room, which felt unacceptable for an all-inclusive package. The food quality was also poor, which was a letdown since dining is usually a highlight of this type of stay.
Overall, the hotel's amenities didn't meet a good standard, and there seemed to be a lack of attention to guest comfort and satisfaction.
Would I recommend it? Unfortunately, no. If you're considering this property, I'd suggest checking recent reviews closely and requesting a room inspection at check-in, especially if you have allergies or sensitivities.
Kristen
The bed and pillows were very comfortable. Staff was friendly and kind.
SUDHAKAR
Myself and my daughter were bitten by bed bugs. We called and informed the hotel but looks like they cared less. we come to Cleveland every year and this hotel could have been good. close to our venue
Michael
Never again.
Patricia
Very clean. Tv picture was hard to see and dark. Refrigerator did not get cold. They told us we could keep our food in a community refrigerator in the lobby. Will not stay there again.
Kashauna
I would suggest adding more trash cans in the room
KAI
Clean
charlotte
Staff was welcoming, friendly and most helpful w information about the area.
Kentina Washington
This hotel is in a great location, easily accessible to major highways, downtown, medical/university/arts districts, etc. Ample, free parking. Free breakfast is standard fare; suggest getting enough to take edge off morning hunger and then go find real breakfast at any of the nearby local restaurants. Room was clean and comfortable.
Griffin
For the price, we expected the basics — but the tissue box was empty and the blackout blinds were stuck halfway, so the sun made sure we were up bright and early in the morning. Small things, but hard to overlook at this price point.
Geri
Friendly staff
Shabnam
Overall I was happy with the hotel could be a little more organized, the staff were wonderful .5 star.
Carla
Great experience!
Dianne
Everything was good!
Krista
Very mediocre place. It has a bed (not particularly comfortable) and a TV. The products in the bathroom smelled gross. It’s not located near anything.
Joy
This was a nice surprise! The room was clean, climate control worked well, and the bed was the best part with great bedding, comfy pillows, and a wonderful mattress. After a full day of travel I was ready for a good night’s sleep and this hotel delivered on that. I’ll stay again when I travel through.
Glen
Great location close to downtown half the price of the hotels downtown very clean lots of free parking
Cathy
The front desk staff was rude and at best, indifferent. The hallway carpets were dirty, mattresses were uncomfortable, and the breakfast bar was not maintained until our last day. The staff could have cared less. Never smiled. We felt like we were an inconvenience.
Vicky
This chain is definitely a bottom of the barrel Hilton stamped hotel. CHEAP! But not by the price paid! The room was nice sized and the bathroom too. However that didn't make up for no coffee maker in the room, no microwave, (only coffee in lobby and 1 microwave!) The fridge was a micro fridge that was barely cold with no adjustment in temperature! No ice bucket or cups in the room and 1 single trash can in the room! The bed mattresses were horrible and neither of us slept well! Will never stay at a Tru hotel again. Their lobby was very nice and comfy but that doesn't make up for all the other things that were missing.
pedro
Parking was good and ease.
Sharon
Close to Cleveland Clinic and free parking
Guimin
The window blackout cover was damaged and did not fully block outside light, resulting in excessive light entering the room during the night.
Elizabeth
Breakfast was good … staff was good
Tracy
Good location and nice facility. The rooms need better soundproofing. Could hear the people above us walk around at all hours. Staff was very friendly.
Charles
😊
Kara
Enjoyed breakfast each morning
Andrew
It was good the rooms were definitely more studio feel then home feel.
Angela
Had no problem with anything
Rickey
Everything was good!
Theresa
The location was very convenient for appointments at Cleveland Clinic.
The trade off for that was that dining opportunities meant driving.
The breakfast was very good.
The trade off for that was that dining opportunities meant driving.
The breakfast was very good.
Kathryn
Clean. Breakfast was awesome. Easy parking
Anurag
I have booked 2 queen bed room for one night stay . One of the bed was broken , there was no shampoo / soap in rooms .
Rebecca
The room was very clean. Parking lot adjacent to hotel and felt safe parking there. Check in staff was friendly enough. Breakfast is offered but did not partake. Checkout was easy. Would definitely stay here again. Close to activities. Lyft very reasonable and drivers were all friendly.
Sandra
Convenient to CWRU and airport
Todd
Staff was super friendly.
Rooms clean and comfortable.
Breakfast was ok.
Parking was easy.
Rooms clean and comfortable.
Breakfast was ok.
Parking was easy.
Jiyuan
nice staff nice environment
Karl
This hotel was located in a great location for a quick ride share to the downtown area. The parking lot was large and fenced with good lighting and plenty of security cameras. I felt safe leaving my vehicle there overnight. I appreciated the helpfulness of the staff very much. The only two complaints I have were that the breakfast buffet was a not fully setup (the pancake machine was not working or the toaster) and the room had two burned out lights and a non-functional fan in the bathroom. These did not detract from my stay at all as I don't typically eat a big breakfast and there was enough light in the bathroom to see. We did mention the lights and fan to the front desk at checkout and they were very nice about it and it seemed like they were going to take care of it right away. It seemed like the hotel was well run by a good staff and I would stay there again without hesitation.
Charles
Great
Katherine
I was actually nervous about the condition of the hotel being in downtown Cleveland. I think it was very clean, staff was helpful and polite and the location worked out great for us.
Luz
The front desk personnel were so friendly and helpful!
There was plenty of Parking
Room was clean
Breakfast was ok- could be better
There was plenty of Parking
Room was clean
Breakfast was ok- could be better
Kenneth
Room was not clean, odor that did not go away after running air conditioner, and ac unit was loud.
If we turned the ac unit off, the odor would return and become very noticeable
If we turned the ac unit off, the odor would return and become very noticeable
Susan
Friendly, helpful staff, decent room, good breakfast, convenient and easy parking
Samantha
The front desk attendant checked us into the wrong room and then checked another guest into the room right after it. Thankfully we were still in the room when the new folks came in. They were able to get it resolved and get us in the right room after. Otherwise everything was nice and clean. We enjoyed our stay after that initial hiccup.
Tiesha
Jonathan was great! Jonathan greeted me as soon as I walked in, for me checked in right away as well as honored my Hilton rewards.
T Bland
T Bland
James
Na
Kimberly
The location of the hotel was perfect for our visit to Cleveland Clinic. The drive was less than 5 minutes. The hotel was clean, and had all of amenities we needed for our brief stay. The free breakfast and free parking were the big pluses for this facility. Room check-in was delayed due to the customer service agent assisting a customer on the telephone. You will definitely want to bring your own snacks and laundry detergent (if needed), as the items found in the lobby area were extremely expensive! Laundry detergent for one load was $5.49! Overall, a great stay!
Simarpreet
The room was clean. However, the toilet was constantly draining and making noises. I asked them to fix it, they said that the housekeeping wasn't here and nothing would be able to be done until the morning. The lady in the morning said it's supposed to be maintenance, not housekeeping. They were apparently both not there still. It kept us up as the constant noise kept echoing through the room.
Then randomly the alarm started going off. The alarm said to turn it off, press the button. Then it went off alreast 2 more times. I just straight up unplugged it from the outlet. The plug was also super dusty.
I asked for a different room, they said they were sold out of all rooms. They especially couldn't offer me anything because we booked through Expedia.
I had to drive 6 hours home with terrible sleep.
Then randomly the alarm started going off. The alarm said to turn it off, press the button. Then it went off alreast 2 more times. I just straight up unplugged it from the outlet. The plug was also super dusty.
I asked for a different room, they said they were sold out of all rooms. They especially couldn't offer me anything because we booked through Expedia.
I had to drive 6 hours home with terrible sleep.
Frank
Breakfast was basic but except able. Plenty of safe off road parking The room was different then a standard hotel room no closet but plenty of hanging points. It was a pleasant change
Leonard
We usually stay at this hotel a couple times a year over the last 4 years that our child was in college. But we’ve notice a decline overall in the hotel’s physical condition in the last year or so. It appears the hotel isn’t being well maintained as if there is no general manager checking on the condition of the facility. Carpets throughout the common areas look as if they’re never cleaned. The room didn’t look as if it was thoroughly cleaned. The walls looked as if they needed repainting. The window shades were falling apart. There were obvious repairs needed for various things in the bathroom, and the beds appear to be past their prime. Overall it just appears that no one is maintaining the physical condition of the hotel well and it’s now really showing. The only good thing is the pleasant staff. Outside of that, I wouldn’t recommend this hotel any longer till they take the facility seriously.
Joseph
Nice place , free safe parking, free breakfast
Olga
Did not get a chance to eat breakfast
LaRasha
Rooms were clean, parking was good &:I like the bright colors also how they have a board with as activities within area
Zenith
Parking was safe.
Yvette
Definitely will be staying again. Loved the set up. Easy to get to. My Puppy loved it. Super quite. Free parking, very safe. Loved the outside smoking area. Modern look hotel, very clean, breakfast was good. Service was as well. Only issue was that my card had to be replaced, due to it not working after the 1st time. But it was resolved very quickly.
Jordan
There was visible mice crawling around in the lobby of the hotel. Countless stains on the carpet in the hallways. The floor tiles were peeling and loose. The room was run down with stains over the chairs, leftover hair in the bathroom, fuzz on the glass, and food crumbs on the tables. If I were Hilton, I wouldn’t want my name on this place.
Amy
Hotel is bare bones with rooms situated right by a loud busy roadway. Beds and linens are extremely uncomfortable. Room phone, and remote did not work. Parking was great though. Was told on the phone they had a shuttle to Cleveland clinic but when I checked in, there was no such thing according to the person at the desk. Room smelled of mold and mildew.
Lisa
Everything was awesome and the staff was great. I like the cleanliness and atmosphere of the hotel. Very convenient location
Dang
The lobby and my room on the fourth floor
Angie
Always clean, friendly staff, breakfast does the job and there is always parking. I stay here about 3-4 times a year for the last 3 years and never any issue.
Kathleen
We thought everything was great. Very clean, great service, friendly, and very accommodating. No complaints. Breakfast was also very good.
Mark
The breakfast was nice. You should maybe offer turkey sausage. Other than that it was a really nice hotel.
Farris
Staff helpful and room was clean. Hotel was updated.
Randall
Had an issue with a noisy air conditioner which was resolved promptly. Front desk was pleasant . Room was clean and cozy. Would highly recommend this facility.
Venkat
Don’t have much to eat in breakfast? It should be improved with more items like mufffins, omelets eggs etc.,
Cynthia
The room was excellent, the bathroom was very nice, it was the only place that there was a trash can.
The only thing that I would recommend is a trash can in the room. Otherwise it was just great!
The only thing that I would recommend is a trash can in the room. Otherwise it was just great!
James
The food was basic or okay, nothing special. No waffles....
Didn't like that these days I had to pay for wifi. I was even a rewards member.
Front desk person wasn't super helpful.
Didn't like that these days I had to pay for wifi. I was even a rewards member.
Front desk person wasn't super helpful.
Jae
Clean room
Ellen
Room was small, comfortable, clean. It was fine for one night. Plenty of parking. Breakfast room was really busy, but had hot and cold choices.
Bonnie Driscoll
We always use TRU when we travel to Cleveland Clinic.
Friendly staff, nice breakfast, Free Coffee and Tea 24 hours a day.
And Free parking!
Friendly staff, nice breakfast, Free Coffee and Tea 24 hours a day.
And Free parking!
Bridgett
The breakfast could’ve been better but everything was great
Mehul
Good basic amenities, clean bath & rooms, hall way. Good basic breakfast for fees
Lauren
Reserved a king bed for a higher price. Told there were no more king beds available when we arrived and that they overbooked. They said there was nothing the could do.
Paul
Good breakfast, what you'd expect from breakfast
Darryl
\"Breakfast\" was mediocre at best. Staff inattentive on occasion while standing at the desk. Sheets were very wrinkle and I questioned their cleanliness.
PETER
We will stay here again! No complaints!
Amy
Room was clean but not a dresser to put clothes in or on. Furniture was sparse. There was no normal writing desk either. Refrigerator was on the floor and hard to get into. Should be on some kind of stand. No carpet I guess because they allow pets to stay too!
Larry
For the price and accessibility to Progressive field it can’t be beat. Super friendly staff.
Christine
The place is extremely clean. Everything well supplied. Breakfast was good and the staff was wonderful. Kept on top of things. The entire staff was very helpful.
Thea
The description is not accurate. There is not an arcade or game room.
This is the reason why I booked this hotel. I am very upset about this
This is the reason why I booked this hotel. I am very upset about this
Theresa
Nice affordable with bar on site and complimentary breakfast.
sara
The bathroom was not clean the walls had stuff all over them especially under the sink and by the toilet. The soap holders and shower drain had black goo in them. The window shade was broke half hanging
Sharath
Parking is easy.
Breakfast was mix of cold and hot.
Breakfast was mix of cold and hot.
Lawrence
Yes
Michael
Room was clean, close to the Cleveland Clinic. The phone in the room didn’t work and after a day the TV quit working. We finally got those fixed. One lamp in the room was hanging, it still worked but unable to use since it was hanging. The room needs a bit more light the a/c heat was not easy to operate. The area was somewhat safe. A pet area with some grass is needed on the property. Breakfast was the usual pancakes, cereal, muffins, eggs, sausage. Had coffee and hot water for tea along with juices.
Jignesh
Hotel overbooked and our payed two queen rooms got taken by bus loads of band kids before we could check in and we were offered to take two rooms with king beds or cancel the reservation. We had booked for seven people to sleep. After talking with property manger, they gave us three rooms with king beds but we had to compromise our sleeping arrangements. When reaching out to Hilton directly they offered no help. Told us to contact Expedia. Person at front desk was by himself and clearly stressed because he was dealing other people who were having similar reservation issues. Seems like hotel prioritized a bus load of customers over those who have been constantly booking there over a year. First time this has happened to us at this hotel. Previous visits went without any issues. Hopefully this was a one time fluke.
Paul
No Keurig in room, refrigerator was unplugged
(My son’s room across the halls refrigerator was unplugged as well), no microwave, NO Kleenex. Box was EMPTY.
Breakfast was good.
(My son’s room across the halls refrigerator was unplugged as well), no microwave, NO Kleenex. Box was EMPTY.
Breakfast was good.
Dejah
It is a nice stay ! Staff is always friendly ! Breakfast is always well prepared ! If you looking for a nice stay downtown CLE this is it !
Tamara
Great. Will stay again
Lisa
I was actually really disappointed in my room. I had a really really loud heating/AC unit that I could not get to actually turn off and just be silent. It kept kicking on and off all night waking me up. The unit itself probably is old me and my son struggled with a sore throat for the next two days. My bed had a large hump in the middle, and I kept rolling to the side of it. Bed was not comfortable. I was actually really disappointed because I thought true by Hilton’s role like newer hotels, but this is obviously an older one.
Location & surroundings
Tru By Hilton Cleveland Midtown
6955 Euclid Avenue, Cleveland, United States
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