Name: Wyndham Independence
Address: 6200 Quarry Ln, Independence, 44131, US

2/10

Poor

01 Aug 2026

Dontrell

I arrived at the property and my reservation was sold. I had no where to go and I was told it was a wedding and everyone who had reservations had been canceled. I still haven’t received my money back smh

6/10

Pleasant

31 Jul 2026

Brandi

Just ok

2/10

Poor

31 Jul 2026

Thomas

Whole place smelled like weed had wasps flying in our window through a Crack

4/10

Poor

31 Jul 2026

Michael

Was very disappointed in the condition of the property. Very much in need of deferred maintenance. Overall the property was a bit dirty. Cleaning staff needs to do a better job. The front desk was very nice, cheerful and helpful. They are fighting an uphill battle.

8/10

Excellent

29 Jul 2026

David

Pool is closed but it was full and there was a person cleaning it? It wasn't clear when I booked the reservation the pool was closed.

2/10

Poor

29 Jul 2026

Stephanie

The room had questionable stains, the bathroom door was broken and we switched rooms only to have ripped curtains and hair in the bed. The pool was closed. We ended up cancelling and getting a refund. Mell at the front desk was great though.

10/10

Exceptional

28 Jul 2026

Sofiia

My stay was absolutely wonderful! The room was spotless, the location was quiet and felt very safe, and the breakfasts were delicious every morning. Honestly, I didn’t want to check out because I enjoyed staying here so much. My experience exceeded all expectations, and I would happily stay here again.

10/10

Exceptional

27 Jul 2026

Truc

Na

2/10

Poor

27 Jul 2026

kristen

Pool was closed, hot tub was missing, paint and wallpaper peeling, black mold in bathroom, makeup on bedding, half-used toiletries, nonflushing toilet, nonworking shower, safety risks to rooms each morning, no free breakfast, water is almost $6/bottle, creepers in parking lot catcalling, and your room will be 10 miles away.

But other than that, how'd I like my stay?

6/10

Pleasant

27 Jul 2026

Brad

I have stayed here several times - price is right. Simple things like..
- cleaning or updating the floors in the elevators would make a HUGE difference.
- one of the elevator doors scrap across the frame when opening - get it adjusted
- the gardens are full of weeds
- schedule someone in your staff to take a cart and go around and pick up garbage outside the doors a couple times a day would be nice.
- some of the shower curtains could use updating - moldy

2/10

Poor

26 Jul 2026

Erik

Terrible experience rooms were disgusting

2/10

Poor

25 Jul 2026

Stephanie

The pool & the hot tub were both down. The hot tub looks like it is being built or torn apart. The rooms were absolutely TERRIBLE ! Water was NOT hot then when we got our shower the floor right outside the bathroom was SOAKING WET. The room had a smell that I can’t even describe but I had to go to Walmart to buy spray & bleach !

2/10

Poor

24 Jul 2026

Shavanda

This hotel has several security risk the parking lot is not well lit. There was an issue with getting towels. I as the customer had to put up my own shower curtain, the room wall had a hole in the wall. Only one light in the bathroom worked, the stand up lamp in the room didn’t work. The room had an odor. I have all the photos and videos of the room that was assigned to me.

4/10

Poor

24 Jul 2026

Rosemary

The staff was nice. The room smelled of cigarette smoke, even though it was a non smoking property. The smell was in the carpet and drapes. The swimming pool was out of service. The entire property was decapitated. It was grossly dirty. Never again will I stay there.

2/10

Poor

24 Jul 2026

Ticie

I have a video of the room unclean and paper trash urine etc I couldn’t believe that they would even allow anyone to stay there
I was not happy

2/10

Poor

24 Jul 2026

David

Pool and hot tub didn’t work was not told that when we made the reservation. Room smells terrible

6/10

Pleasant

24 Jul 2026

Elizabeth

Bed was comfortable. Wall had a whole in it.

6/10

Pleasant

24 Jul 2026

Anthony

First I was given a key to another room which was occupied...then the carpets especially the elevators were very dirty...door dead bolt lock didn't work...had a bad power strip in my room the refrigerator didn't work...the hotel is a poor representative of Wyndham.

2/10

Poor

24 Jul 2026

Cory

The room and elevators were disgusting. The pool was closed the entire duration of the stay which it did not disclose at the time of booking. Very dissatisfied.

Partner

4/10

Poor

24 Jul 2026

Katara

The parking lot was overgrown. The elevator was grinding itself to dust. There were literally metal shaving on the floor by the doors. There was what appeared to be blood stains on the floor in our room (room 435). The blackout curtains didn't close all the way. The closet door would not open. There were very few channels on the television. The bathtub was squishy, for the lack of a better term. It's something that you can only understand if you experience it. The AC made a awful noise. Someone on our floor was playing very loud, God awful music until late. I will definitely never stay there again. For the price, I was sorely disappointed.

4/10

Poor

23 Jul 2026

Audrey

The GM at this property is working hard to improve the overall stay and the hotel. It's not a bad hotel, it has potential in a few years. If you aren't super picky the hotel is ok but I think it will be better to stay here in a couple years.

2/10

Poor

23 Jul 2026

Kathy

Facility was dirty and smelly. No security to speak off. Anyone could walk in the back door. The sign said keycard was required but that was not the case. Phones, power banks were unplugged. Rooms were not clean. We switched rooms twice and never did housekeeping come and give us clean towels or make the beds. Would not recommend.

4/10

Poor

22 Jul 2026

Linda

Very dated. Hallways smelled like weed. No towels, they claimed they had no clean ones. Someone finally brought us two. Front desk was very disorganized during check in. The breakfast buffet was very good, though.

2/10

Poor

22 Jul 2026

Amber

I will never stay here or recommend this place to another

Self

2/10

Poor

21 Jul 2026

Amy

This was one of the filthiest places I e ever stayed. Trash all over the outdoor area, inside the walls were dirty, carpeting so gross, for 3 days trash was overflowing out of the trash cans, there was piles of laundry and garbage outside rooms for multiple days, not enough towels no wash clothes, room overall ok but def out of date and shower had mold spots on curtain, and the ceiling was pealing, and the pool was closed and not advertised and no explanation as to why closed…

Partner

10/10

Exceptional

21 Jul 2026

Winston

Great stay

Friends

2/10

Poor

21 Jul 2026

Willie

Horrible

8/10

Excellent

21 Jul 2026

Robert

Good stay

Partner

6/10

Pleasant

20 Jul 2026

Stephanie

The room we were given had 1 set of towels for 3 guests. I tried to call the hotel 4 times while we were away from the hotel, they never answer the phone. Booked here because they had a pool....it was CLOSED...The amount of people that smoke pot inside and in the elevators are RIDICULOUS!!!! Not mention right outside of exits so you have to walk right through it and cigarette smoke. Booked through Expedia they charged my card and I paid the 100.00 deposit on another card at the hotel and the hotel charged that card for the room as well so I paid double the price of a room that I was quoted!!! Expedia took the room price out and so did the hotel 2 different cards...

Family_with_children

2/10

Poor

19 Jul 2026

Guy

There were no washcloths, soap or shampoo in the bathroom. No coffee for the coffee maker. Sticky residue on the couch. Greasy residue on the bedside table (photo provided). No light bulb in bedside lamp. Refrigerator interior covered in red sticky mess.
Went to front desk for soap, shampoo, and coffee. They were only able to give us one washcloth.

Partner

2/10

Poor

19 Jul 2026

Trystan

We rented 2 rooms. Both were not cleaned well one had spilled red liquid in the fridge and the other had trash and dirty towels still in it and we had to be changed to new rooms. One of those was also dirty and had water damage from a leaking roof plus yellow stained sheets and the other had food still in the refrigerator. We got another new room and it also wasn’t very clean. We had a total of 5 rooms and none were clean. The pool was closed and we were lied to about how long it would be closed. We chose to leave. We were told we would be refunded but no one would answer the phone to process the refund so we had to drive back to the hotel to make sure they would answer the phone when Expedia called. The staff were very rude about having to process a refund. We did get refunded eventually but it took 3 days and going back to the hotel to get someone to answer and speak with Expedia. There were holes and water damage in the roof. Dirty bucket collecting water from the ceiling in the kitchen and the elevators had exposed wires around the control panels, would rock and grind while in them and move when you were trying to exit.

Family_with_children

6/10

Pleasant

19 Jul 2026

Mary

Pool was closed for cleaning but other wise had a nice stay

Family

4/10

Poor

19 Jul 2026

Stephanie

Where to start, the pool was closed for whatever reason. When we got to the room there was no do not disturb sign, no coffee, no cups. We had to get them from the front desk. The restaurant was terrible, the air conditioner was broken. The service was terrible. Then we notice when closes the blinds the the sheer curtain on both sides were destroyed. The carpets were gross, the elevators seemed like they were going to break. The side doors didn't lock, so anyone could have walked in. Good Lord start over and make it worth the money that was charged.

Partner

2/10

Poor

19 Jul 2026

Kelly

No towels, room not clean, ac was so loud, check in was late, previous guest empty toiletries in shower, could not charge to your room (only debit) hole in the wall and very unprofessional

Family

4/10

Poor

19 Jul 2026

Michaela

I liked that it was quiet. However the place was not exactly clean and well kept

Friends

4/10

Poor

19 Jul 2026

Dan

This is not a Wyndham Hotel property. Someone must have bought it and put the Wyndham name on it without anyone checking. Avoid.

Self

6/10

Pleasant

18 Jul 2026

shawn

pool and hot tub were closed. hot tub appears to be needing some major renovations. hotel certainly shows its age but the rooms were clean and bed was comfortable. The hotel was pretty busy but the rooms were quiet. The parking lot lights are mostly not working although you do get some light from a nearby highway interchange. I booked this hotel hoping to soak in the hot tub after a long day of driving, was disappointed to see it not working and the pool area locked off 2 hours before the stated closing time. I did not try the breakfast, although people were talking about how good it was. ymmv.

Self

2/10

Poor

18 Jul 2026

ALI

NOT CLEAN

2/10

Poor

18 Jul 2026

Jie

Bad

2/10

Poor

18 Jul 2026

DeCarla

I would neverbstay at this location again. I was woth my family including my toddler. The bathroom was gross, tub wasn't cleaned. Dirty towel hanging in the bathroom. I was forced to check out at 1am due to a break-in attempt. I wouldnt recommend this location.

Family_with_children

2/10

Poor

18 Jul 2026

Daniel

pool was closed

Self

4/10

Poor

17 Jul 2026

John

Room we were given was not clean, gave us another room and it was about 80 percent clean.

Business

2/10

Poor

17 Jul 2026

Ron

Pool closed
Elevator broke
Doors slam

2/10

Poor

15 Jul 2026

Bethany

Room cleanliness was hood. Hallways smelt like weed on such an intense level it gave me a migraine. We picked this hotel for the pool. Pool was open on check in day closed the next with a promise it'd be open next day it wasn't.

Partner

2/10

Poor

15 Jul 2026

Donna

I only stayed 2 of the 5 days I booked. What I didn't know was that this hotel was recently acquired by Wyndham and it needs A LOT OF WORK !!! The restaurant is only open a couple days a week, they only clean your room every other day although we didn't get that. Had to constantly chase down housekeeping for fresh towels, garbage bags etc., had to make a special request to have room vacuumed. We were promised the pools were open and once we got there they were both closed. Eventually the indoor one opened but they closed the outdoor one for the season. (which is the only reason we went) Indoor pool is cloudy and ill kept, hot tub doesn't work but it's hot. No bubbles or way to turn off/on. Front desk staff is short tempered and short staffed. Nothing to help carry luggage (carts etc) We did walk down to Winking Lizard for dinner which was very good . Ended up checking out early and going home. AWFUL

Family

2/10

Poor

14 Jul 2026

Kissie

Everything about my stay was horrible. I selected a hotel with a pool indoor or outdoor. Their pool was down for maintenance
. No one made me aware of it prior to me arriving to the property that was one of the main factors of me booking the hotel. Also,in my room the tub was filled halfway with water, and the stopper was broke off. I don’t know if the water came from being back up out the pipe or what then they woke us up with a fire alarm telling us we evacuate the property at 3:30

Family_with_children

6/10

Pleasant

14 Jul 2026

Jayla

Staff was nice, the first room I was assigned was not cleaned.
I was transferred to another room it was cleaned but there was a stain, some hair with some kind of dirt crumbs on one of the beds, the carpet had a big stain on it as well.
definitely won't be back.

Partner

2/10

Poor

14 Jul 2026

Belinda

Some of your from staff attitudes was rudest all the timing after you already reserved a room shouldn't be a 45 or more to enter a unpleasant smell and dirty room .One younglady who worked the first floor was great everyone else was terrible I would say I will never ever stay there again was very uncomfortable in my room

Family_with_children

10/10

Exceptional

13 Jul 2026

Maynor

Estaba bien limpio y tiene una buena piscina

Partner

2/10

Poor

13 Jul 2026

Laneece

It was very hard to get in touch with staff at the hotel to address concerns.

6/10

Pleasant

13 Jul 2026

Angela

It needs updated

Friends

2/10

Poor

13 Jul 2026

Mary

No hot water at all

6/10

Pleasant

13 Jul 2026

April

Had a horrible stay there

Partner

2/10

Poor

12 Jul 2026

Justin

This property has declined TREMENDOUSLY since it switched from doubletree. The bath, the carpets, and overall room were not clean. The room was booked for me, my fiancé and my 2 young children.. there was ONE rag, towel and hand towel. We tried to call the front desk to request more.. no answer. Had to go get more. There were no bed sheets for the pull out couch. There was only 1 working elevator. The elevator that was working was disgusting. The door barely worked. The landscaping was terrible. There was trash everywhere outside. The only good thing about this property was the price HOWEVER it should’ve been less for the lack of upkeep. I felt like I was in a super 8 or motel 6. This was not a great experience and we will not be returning to this location.

Family_with_children

2/10

Poor

11 Jul 2026

Vanessa

The room was dirty

Self

4/10

Poor

11 Jul 2026

Miriam

When we got to our room there was only 1 towel no washcloths or hands towels. There was a water puddle on the bathroom counter from a leak around the faucet. There were no toiletries that were included in the price. There was mold around the lower soap dish in the bathtub. There was a half used bar of soap in the upper soap dish. There was trash under the edge of the vanity in the bathroom. The toilet paper was nearly gone and no spare roll. There were no coffee cups, pods, or cream/ sugar/ sweetener packets. The only thing that had been done was the beds were made. When I went to the front desk to get towels etc the young lady working was very helpful and apologetic. Over the 3 night stay i discovered that the outer doors that say they are locked after 10:00pm and require a key card to open, are never locked. It didn't matter what time I went in and out, none of the doors were locked. So there is no security here except for the lock on the room door. I will not stay here again and I do not advise anyone else to stay here either. I expected more from a Wyndam hotel!

Friends

6/10

Pleasant

10 Jul 2026

Marcus

Older building but no updates that are noticeable. The lobby area looks nice however that doesn't translate to the rooms. Bathroom was old and water stained as well as loose plumbing and paint chipping all over. Stained dirty bed linen and dirty towels. Thankfully we bring our own towels and bedding when traveling. Was a last minute stay for one night and got what we paid for for sure. Photos and 4 star rating where we booked is crazy!

Partner

4/10

Poor

09 Jul 2026

Patricia

The maintenance man was working hard. We had an issue with a light bulb and was treated very nicely and he explained that it had been sold and they are trying to make this a better stay for people. Our air conditioner blasted noisily but he was unable to fix it at the time. It was so loud that night we could not sleep or hear our TV. Our refrigerator was not working either.. It was a half day of communicating with office to get a new room the following night. We did get another room and it was in good working condition however; I went to shower that night and we had no water in the shower. When I returned my key next morning, they said they would put it on the maintenance report but did not offer a free breakfast buffet (new thing) but, on the site I bought thru, it stated free breakfast! They did have free coffee in the a.m..

Family

2/10

Poor

08 Jul 2026

Dezirae

Was on staying for one night passing by but honestly wanted to stay in my car. The room they gave us was already occupied and dirty. They did give us a new room right away. The new room, toilet was not flushed. Bathroom wall paper was pelling off. Whole build smelt like weed. Could hear everyone coming in and out of there room all night long.

Partner

2/10

Poor

08 Jul 2026

Amy

No towels in rooms. Given hand towels instead of wash clothes poor service

Friends_and_family Friends

2/10

Poor

08 Jul 2026

Jeff

Had to be moved to 3 rooms. Front desk people was only thing good. Very dissatisfied with my stay. My 3rd room someone walked in because they were given same room.

Business

4/10

Poor

08 Jul 2026

Shannon

The whole hotel is out dated. Not very clean. And has a bad smell. Staff was ok.

Friends_and_family Friends

8/10

Excellent

08 Jul 2026

Lloyd

We enjoyed our visit. All good

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

connor

Decent place to stay!

Partner

2/10

Poor

07 Jul 2026

Bryan

I’d first like to add that yes you get what you payed for. Saying that, the room itself wasn’t bad, halls were filthy only one elevator worked and the door was scraping so bad it almost wore a hole in itself opening and closing. The pool was not functional nor was the hot tub, and the restaurant was not open. Oh and the snack section had barely anything in it. We had toddlers running up and down the halls and slamming doors literally from around 10pm and 2am, called front desk to complain and nothing happened. So yeah I’d say stay here if you’re looking for a quick one night stay, but don’t count in anything working. Made it home 4 hours later and took me a week needed nap.

Partner

2/10

Poor

06 Jul 2026

Monika

Brudno

2/10

Poor

06 Jul 2026

Michael

The low rating this hotel has is for a reason. When I arrived, although I had already paid, I was informed that they had no rooms available. No communication beyond that, no help in other accommodations, no care or effort to refund my money. Although I had made a reservation and paid in full, I was treated like a pest and inconvenience by the rude front desk attendant. Absolutely miserable experience.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Aaliya

Every reason why I booked was closed the outside pool was closed the bar/restaurant was closed there was hair on my bathroom floor toilet paper had not been restocked nore the coffee cups in the room no towels blood on the bed the elevator door was dented and scraped every time it opened and shut the ive machine room looked TERRIBLE

Partner

4/10

Poor

06 Jul 2026

radames

when i checked in the hallway leading to a corroded elevator door with missing panels was trash everywhere, smelled like marijuana, and the room i checked in had no telephone and a tv that didnt work, no soap for showering and only one towel. From a safety stand point, whenever i had to step outside to smoke, at night i noticed a door on the side of the building, away from the front desk constantly propped open. i will never stay there again.

Self

2/10

Poor

06 Jul 2026

Jessica

This place is horrible The first room they gave us smelled like dog urine. It was dirty, damp and nasty so I asked for another room. The room smelled better, but it was still dirty. I had a sliding glass door to go out to the courtyard which was completely broken anybody could’ve walked in and stole our stuff I wouldn’t. I would give it a negative the pool was broken, which was the whole reason we rented the place and this is the Wyndham and independence, Ohio. If I could add the pictures I took I definitely would !!!!!

Partner

6/10

Pleasant

06 Jul 2026

Heather

We got to the hotel right around check in time and had a short wait to get to the front of the line as there was only one person working the entire front desk on their own. We checked in fairly quickly and headed to our room. We checked everything out and realized we had NO toilet paper anywhere, we checked everywhere for it. So we called down to the front desk and it rang and rang and rang and rang. We waited about a half hour and tried calling down again with the same result. So back down to the front desk I went and this time there was quite the line for check in so I waited about a half hour. I told the agent the issue and she handed me a roll of toilet paper, no apology though. I finally made my way back up the elevator which had a dead fish smell to it back to my room. The room was fine, it was clean, the bed was uncomfortable and the sofa provided wasn't much better. The tv was big and they offered a lot of channels which was nice. Overall I give the stay 3 stars, wouldn't stay again, glad it was only for 1 night.

Partner

4/10

Poor

06 Jul 2026

Chantel

Pool didn't work one of the hottest weeks of the year with no ETA on repair

Self

10/10

Exceptional

05 Jul 2026

Terrence

Great Stay Friendly & Fast Service

8/10

Excellent

05 Jul 2026

Darron

Very, very bad service got me in trouble with my girl cause they took the soap and did not put it in the right. She thought I was in a hotel room before I even got there and my check was at 4 o’clock in the room. Steel was not clean.

6/10

Pleasant

05 Jul 2026

Tanya

We asked for our room to be cleaned on 7/4 while we were out, it did not happen and we had to call for towels several times, no extra toilet paper in room had to go to the front desk to get some. Housekeeping wasn't available most of the time during our stay. The ice machine wasn't working on the first floor had to go on another floor to get ice.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Alexander

Me encanta el hotel..siempre me hospedó hay cada que viajo a este estado.la atención muy agradable la gente muy formal..pero esta vez..el jacuzzi no funcionaba. Los elevadores olían mal. No estaba muy bien haciado el hotel.. la jardineria afuera no le an hecho mantenimiento. El parqueadero muy sucio.los tarros de basura afuera estaban a rebosar😞😞..creo que se esta deteriorando.comparado a la última vez que me ospede 😔😔😔😔

Friends_and_family Family

2/10

Poor

05 Jul 2026

ANTONIO

The staff canceled my reservation without telling me a reason, now I have to fight to get my money back. Not recommended.

4/10

Poor

05 Jul 2026

Leslie

The 1st room given to us was not cleaned, 2nd room no wash cloths.. Water never got hot Never saw a cart to load luggage.

Partner

6/10

Pleasant

04 Jul 2026

Gerald

The outdoor pool was closed! An has been for awhile according to other people. There was no hot water to take a shower.

Friends_and_family Friends

4/10

Poor

03 Jul 2026

Gerald

Staff was rude, no knowledge about anything.
Pool & Hot Tub was closed.
Buffet food was cold.

Family

8/10

Excellent

03 Jul 2026

Kristen

The staff was extremely helpful and friendly.

Friends

2/10

Poor

02 Jul 2026

Jody

Bed was comfortable a/c worked. That was it. Refrigerator broken, Sink clogged (which they would have noticed right away if it was cleaned.) No hot water, towels and washcloths not stocked only 1 elevator working, lobby was 85 degrees and kids running up and down hallway screaming all night. Go elsewhere trust me.

Self

10/10

Exceptional

02 Jul 2026

rachid

Very good

Family_with_children

8/10

Excellent

01 Jul 2026

Kathleen

Very friendly staff. Clean. Satisfied my needs. One of the two elevators, not working. Some cosmetic damage, update needed. Good, clean, affordable hotel with friendly staff. Just what I needed.

Friends

8/10

Excellent

01 Jul 2026

robert

Nice beach. Nice staff.

4/10

Poor

30 Jun 2026

Jamie

Met the new manager he was amazing. Overall it was run down. EVERYTHING was run down and has been better days. We couldn't change the TV channel hot tub didnt work pool was closed (booked it for hot tub and pool) most of the lights in room didnt work but it served it's purpose a place to sleep while in the area. Beds were nice clean and fresh. The manager just started and has plans to turn it around and I hope he does overall its a beautiful place just run down. But had I known the status and actual condition of the place I would not have booked it. The photos are very misleading and I think probably very old.

Friends

6/10

Pleasant

30 Jun 2026

Angela

Room was clean.
Only issues I had was the shower had a weird mat. I had issues trying to stand up.

Angie

6/10

Pleasant

30 Jun 2026

Julie

The first room we were given was someone else’s room. The staff were helpful and gave us a new room immediately. The new room was clean besides the bathroom looked like it was maybe missed or quickly done.

Partner

2/10

Poor

29 Jun 2026

Charlene

We did not have tags n towels .!!!! It was an altercation in the pool area.!!! And the staff was not friendly

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Marion

Went to the front desk because I needed a washcloth. They told me they didn’t have none clean. They gave me one towel for my room. No one there was two people staying in the room it the best.

Friends

2/10

Poor

28 Jun 2026

Nick

Had to go to 4 different rooms to get a good room very unorganized first room had no power second room was extremely dirty and never cleaned third room had no hot water so got key to a forth room to shower

Partner

4/10

Poor

28 Jun 2026

Kelly

Hotel was sufficient. Staff friendly if you could find them. We had to request toilet paper and towels. Weird vibes and lots of noise that weekend but decent price, location and not unsafe or dirty so it was ok but I won’t do it again. Other Wyndhams are usually nicer

Business Friends

4/10

Poor

27 Jun 2026

Paul

The room was not clean. It was evident the carpet was not swept prior to my arrival. There are too many issues to mention. I will say that I will never stay at this establishment again nor would I recommend it to anyone.

Self

10/10

Exceptional

27 Jun 2026

Cathy

Staff was wonderful. Rooms were clean and bed was really comfortable

Partner

6/10

Pleasant

26 Jun 2026

Wanda

Did my damage deposit get refunded?

Self

10/10

Exceptional

26 Jun 2026

Tammy

Everything was great

Family

4/10

Poor

26 Jun 2026

Kristina

My room was dirty, there were fingerprints on the windows, when I took a shower the bathtub would not drain, the shower curtain would not stay closed, I had to slam my door shut to get it to close, and my bathroom door would not shut all the way. The carpets were dirty and unvacuumed in the detail spaces, the bottom of the other queen bed was hanging off. I had booked a king size bed and when I got there they had to put me in a queen room because they didn't have anymore king rooms available. There were stains all over the 4th floor hallway carpets. I would not stay at this hotel again.

Self

8/10

Excellent

26 Jun 2026

Karlett

Great job with Customer Service

Friends_and_family Friends

2/10

Poor

25 Jun 2026

Marshae

My hotel room did not have any soaps . Covers and towels looked like they were used before we got there .