Name: Motel 6 Richfield, Oh GA
Address: 5171 Brecksville Road, Richfield, 44286, US

2/10

Poor

17 Jul 2026

Faneshka

I have a bad experience.

Partner

6/10

Pleasant

06 Jul 2026

Susan

It was ok. You get what you pay for.

Family

2/10

Poor

02 Jul 2026

Philip

I’ve stayed at Motel 6 before. I know it’s low budget but this one was down right nasty. I just needed a place to sleep for a few hours so I guess it served its purpose.
Staff at desk was friendly.

Self

6/10

Pleasant

28 Jun 2026

Deanna

No one was in the office to check us in. Went to the Hotel next door and found staff.

2/10

Poor

20 Jun 2026

DWAIPAYAN

We were alloted a different type of room than what was booked. I had to go back and ask the office and only then they moved us back to the correct room category. The room itself was extremely dirty - floor was not vacuumed. The cover for the water panel in the room came off. The towel rod in the bathroom was broken. Bathtub was stained and it felt like so repulsive. The corridors were unclean. Serious upgrade and cleanliness is required. Worst experience.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Steven

One of the worst hotels/hotel situations we've ever experienced.

We had to check in at the different hotel that was next door, since there was no one working at the front desk of this hotel.

When we checked in at this neighboring hotel at 3:15pm, we were told that there were no rooms that were ready yet, but they'd have ours ready in a few minutes. Over an hour later, the room still wasn't ready. The cleaning staff was socializing with each other and our room was open, so we walked in. We waited and waited, but no one was coming to finish the room. When they finally showed up with towels, they didn't give us enough, so we had to go back to the front desk of the neighboring hotel to get more towels.

In the next two days, we watched staff partying with each other in the parking lot, apparently they live there too. The parking lot was a mess and the partying rarely stopped.

As for the room, our room was missing a smoke detector, just wires hanging from the ceiling. One of the outlet boxes was sticking out from the wall...quite dangerous. The faucet in the tub was sticking out from the wall with exposed pipe. If you want to know the worst part though, just rub one of the white towels on the room's floor. We did this test and the towel was filthy.

No one cares about this hotel and it shows. It's a dump and the \"staff\" is too busy goofing around. I will never stay there again and I urge you to avoid it as well. Until someone cares about this place, stay away!

Partner

2/10

Poor

06 Jun 2026

Nathaniel

The room was filthy. We asked for clean sheets and towels and they were never provided. The toilet did not work.

Partner

2/10

Poor

03 Jun 2026

SUSAN

Do not stay here! Sticky floor, broken toilet seat, toilet dirty, TV remote did not work, beds improperly made, mattresses covered in tiny black stuff??

Partner

4/10

Poor

25 May 2026

Kipp

Bed was good that was about it. Got locked out of room no one desk midnight had to go across the street to the Holiday inn Express where I should have stayed to get let in. Mentioned issues with the room no remote for TV and the key and no apologies from staff. I will not be back.

2/10

Poor

24 May 2026

Leslie

The room had a bad sour smell. Asked the girl at the desk for a room on bottom floor and she let us know their was one but said she her self would not stay in the room bc it needed pairing and a lot of work. So we got a room on top floor. Stairwell rank of pee. Our room smelled and was dirty floor needed cleaned burn holes on the blankets and weird stain on the pillows . Needless to say to say we did not stay left with in 5 mins of checking in.

Friends_and_family Family

2/10

Poor

18 May 2026

Lawanda

It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else.

Self

8/10

Excellent

16 May 2026

Carl

Check out staff was really nice and help air was good room was somewhat clean and parking was ok

8/10

Excellent

24 Apr 2026

Chris

Ty

Self

2/10

Poor

19 Apr 2026

Christopher

Probably one of the dirtiest and unclean rooms I have ever stayed in.

Self

2/10

Poor

15 Apr 2026

Isabel

First room they put me in had a hole in the floor and half smoked joint/cig on the bed. The door also didn’t close all the way and you could see in the room with the door bolted. They put me in another room that had soil all over the floor, crumbs of what appeared to be crackers or bread on both beds, a muddy footprints all in the shower. The only good part of this stay was how accommodating the staff were, and how they resolved the situation. The condition of the building was disgusting.

Self

6/10

Pleasant

13 Apr 2026

Mary

Floors were not clean. Trash I had to ask to get emptied despite it being outside my room

Self

8/10

Excellent

08 Apr 2026

Mary

The accessible bathroom was to die for. It's very likely going into my filter.

Partner

2/10

Poor

04 Apr 2026

Barbara

The property and accommodation need a serious upgrade
The room needed renovations, the ceiling was starting to come down ,
the bathtub was seriuosly stained and scratched.
I would not recommend staying at this motel 6.
We have stayed in other motel 6 properties and they were clean, we'll maintained and pleasant staff.

Friends_and_family Family

2/10

Poor

03 Apr 2026

Nichole

I arrived to no one in the office and it locked. I knocked and called to no avail. I called corporate to only be transferred back to the property who was t answering. After nearly a half hour, I went across the parking lot to the Holiday Inn to see if they had a room as it was midnight and I was exhausted. They informed me there should have been a sign to come over to the Holiday Inn and gave me a room to the Motel 6.

Upon arrival into the room, it smelled so bad that I started having an allergic reaction. Then I noticed the opened package of Swiffer Sweets on the bed and the key folio from another patron.

I drove back over to the Holiday Inn and was given another room. This was cleaner but in very rough shape with broken floorboard and baseboards peeling off in the bathroom. There was also no toilet paper.

It was 1230 am at this point and I slept on top the comforter with my sweater as a blanket because I simply didn't trust the cleanliness and beyond exhausted. I left after waking up at 430 in the morning to hit up the rest area on the turnpike to use the bathroom.

Self

4/10

Poor

30 Mar 2026

Alakbar

Not clin

4/10

Poor

29 Mar 2026

Mohamed

Room was smelling bad, light wouldn’t turn off. And plus it was even missing something like remote. No microwave. Door sometimes doesn’t lock properly. That place is terrible. Staff was good

10/10

Exceptional

26 Mar 2026

ginger

I enjoyed staying here.It was private.The people that work there were awesome and I plan on getting a room again this week

Partner

2/10

Poor

23 Mar 2026

John

There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away.

2/10

Poor

21 Mar 2026

Jeff

Very diappointed when I arrived at the motel. No one was in the office. I waited about 10 minutes. Somebody showed up and said no one had been at the office most of the day. He then had to go check on something. 20 minutes later I finally get my room. That was not very good service at all. We’ll think twice about staying at Motel 6 in the future. Actually think I should get my money back. Very, very poor service.

Self

6/10

Pleasant

09 Mar 2026

Kim

yes

Self

2/10

Poor

08 Mar 2026

Michael

Was horrible had bugs

10/10

Exceptional

28 Feb 2026

Andrea

Yes and yes

4/10

Poor

23 Feb 2026

Peter

I reserved a non smoking room, but the room reeked of cigarettes and it looked like the motel didn't know what a maintenance department looked like, as the room was clearly in disrepair.

2/10

Poor

21 Feb 2026

Lilia

I did not even spend the night I left an hour after feeling there there was black bugs in my bed the bathroom sink had nasty stuff in it the bathtub had black bugs in it the toilet was not clean

2/10

Poor

19 Feb 2026

Mark

Dirty, sticky floor. Had to sweep it myself when i arrived. Dirt on the bed. Dead bolt on door doesnt work. Fridge and microwave was dirty. No big towels. No workers anywhere most of the time the main lobby was locked with no one inside.

Self

4/10

Poor

17 Feb 2026

keeona

The TV was messed up. The water wouldn’t shut off. There was no cold water in the.

8/10

Excellent

07 Feb 2026

Andrea

Room was fine....the young lady working the desk is super sweet. Ive stayed there a couple times and shes ALWAYS more than pleasant.

Leisure Partner

2/10

Poor

01 Feb 2026

Michael

Checked in and just grabbed my key card in the afternoon, didnt go into the room and proceeded to a job I was doing that evening. Came back to the motel around 1:00 am. There were NO blankets on the bed, just sheets. It was in single digits cold. Had to use my coat as a blanket.

Business

6/10

Pleasant

21 Jan 2026

Brian

The original room was not the one I requested as it didn’t match the room I picked on the app. It was supposed to be a king bed but instead had two double beds. The beds were made up but the linens were stained snd one of the beds had long hairs in it. The room also didn’t look as it had been cleaned with care from the look of the floor. I went to management and they found me another room which did match the description of what I picked and the linens were acceptable. However, it too had an issue I found out overnight which was there was a leak perhaps from the toilet because the floor was wet around it. This property really needs to be overhauled and a better cleaning staff hired. I may not be picking this property again in the future.

Self

4/10

Poor

20 Jan 2026

Mark

Room was disgusting.
Staff were super nice!!

Leisure Self

10/10

Exceptional

13 Jan 2026

Andrea

The room was nice and the lady working the counter was AMAZING

Leisure Self

2/10

Poor

11 Jan 2026

Cirilo

This was the worst motel ever. The room had bugs everywhere, trash under the night stand and bathroom vanity, spilled drinks on the dresser from previous people, holes in the bath towels and wash cloths, and the floor was black. I sent pictures and my complaint to their headquarters, asking the cleaning staff and management be terminated. I would never recommend this place to anyone unless changes have been made since September, 2025.

Leisure Family

2/10

Poor

04 Dec 2025

Cirilo

The cleaning crew should be immediately fired. There was trash under the bathroom vanity, spilled drinks on the coffee table, bugs on the floors and walls, the bath towels had holes in them, and the floors were black with dirt, mud, and who knows what else, and so I had to bleach them before I could let my family enter the room. It was the dirtiest room I have ever seen. I sent a complaint directly to the motel and havent heard anything back from them.

Leisure Pet

6/10

Pleasant

23 Nov 2025

Sara

I got what I paid for. For $50 I had a bed and bathroom and place to myself for the night. Not convinced the sheets were completely clean (hair, possibly pet hair?) and the walls were incredibly thin so I could easily hear my neighbors and anyone outside. I have low standard though, and again, I got what I paid for. The staff was very friendly as was everyone I met/ran into. Worth the price, but next time I would spend more for a better night’s sleep I think.

Leisure Self

10/10

Exceptional

04 Nov 2025

Mark

Staff was friendly

Self

4/10

Poor

24 Oct 2025

Andrew

Rude desk agent , didn't stay

The agent at the counter was rude to us so we did not stay at the Motel 6 There was an Holiday Inn Express on the same property, we stayed there. The Motel 6 looked dated and poorly maintained when we went into the lobby we were already having second thoughts. So when the agent was rude we walked out

2/10

Poor

19 Oct 2025

Damir

Not clean at all horrible. Floors grease. Shower curtain busted. Bathroom door dirty. Worse place i ever stayed at. Will not be back.

2/10

Poor

18 Oct 2025

John

What a dump I wouldn’t let my dog stay there
I could have thrown a cat under the entry door
There was a space of about 1” under the door the interior needed a lot of remodeling
On line it said it was freshly remodeled but not so
I wouldn’t recommend motel 6 to anyone

Self

2/10

Poor

14 Oct 2025

Ron

I did not stay due to a broken door and flies all over the room...I was given a refund...with a receipt...issued to someone else's card...so...long story short...I never got a refund and was charged by hotels.com anyhow...after many calls to hotels.com and motel 6...they just put the blame on each other...refusing to help...and I am out 70 bucks!! I have been using hotels.com foŕ years...never ever again...or motel 6 either!!

Friends_and_family Family

4/10

Poor

14 Oct 2025

Anna

Room was dirty and smelled like bleach. Floor was sticky.
Towels had stains. Bath tub was clogged with hair.

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

delores

Free parking

4/10

Poor

03 Oct 2025

Chris

Bad choice

Trash piled outside stairwells, smell of urine outside, floor was sticky and filthy

Partner

6/10

Pleasant

30 Sep 2025

Nancy

Nice place to stay especially if you have a pet. and looking for a good value. The staff was very friendly .

Leisure Self

10/10

Exceptional

17 Sep 2025

Robert

it was ok

10/10

Exceptional

13 Sep 2025

LILLIAM

Great place..

Business_and_leisure Pet

6/10

Pleasant

13 Sep 2025

William

Very mid

Arriving at motel 6 there was no one at the front desk.Tried calling...no one picked up....someone finally came over after ten minutes informing me that she sometimes has to run two front desks sometimes(the motel 6nisnthensame parking lot as a holiday inn Express)..wich is absolutely crazy.... But nonetheless she was very pleasant and helped me with checking in l

Arriving to my roommthere was trash and leaves outside my door(which was on the end of a hallway)

The inside of my room was quite spacious and smelled clean...however there were a few issues with the room...

1. There was a pics of the floor sticking up rightnad you walk into the room

2. The toilet paper holder was barely hanging on by a screw

3. There was a mysterious black substance on the ceiling in the bathroom...

4 there were gaps in the floor of the bathroom.

But otherwise the bed was very comfortable albeit the pillows were absolutely dreadful.

This motel is good if your just doing an overnight stay

Self

2/10

Poor

12 Sep 2025

Kellie

Lots of cockroaches.

Business Self

2/10

Poor

31 Aug 2025

Dragoljub

This is zero of zero

10/10

Exceptional

20 Aug 2025

Linh

Good option for a short stay

8/10

Excellent

16 Aug 2025

Ricky

The only thing good about this day was the bed. The bed was very large comfortable blankets were soft and pillows were soft. TV was also nice big screen flat TV on the wall in front of the bed. Had a very good night sleep that was the best thing about it Building was very dirty. Rundown things are broken needing fixed building needs painted, remodeled very outdated.

Leisure

6/10

Pleasant

16 Aug 2025

David

They are clean rooms perfect for a cheap stay.

6/10

Pleasant

14 Aug 2025

Jacob

It’s pretty loud they must have a few people who live there and there animals are really loud but other than that not a bad place to stay just not my favorite but did the job

Leisure Family

10/10

Exceptional

13 Aug 2025

Terrence

It was very clean and comfortable. Will stay here again

Self

10/10

Exceptional

10 Aug 2025

Michael

Nice clean motel 6. One smashed fly on my bathroom door so can’t go full five stars. Close enough to Cleveland for dinner and a baseball game for a Midwest road-tripper.

4/10

Poor

07 Aug 2025

Alonna

The lobby floor looked like it has not

2/10

Poor

06 Aug 2025

Autumn

The pictures are false advertisement on the website. The property had trash everywhere and the king size room was small and very old and outdated. The beds and pillows suck.

Self

4/10

Poor

01 Aug 2025

Daniel

You pay for what you get I guess…

Bathroom fan was not attached, birds chirping in the walll, Air Conditioning did not work and room was at a constant 80degrees, tv was mounted crooked, molding in bathroom was laying on the floor. But besides that it was a little less than satisfactory.

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Philip

Typical Motel 6. No frills but a clean room with a comfortable bed. I would stay here again.

Leisure Self

2/10

Poor

26 Jul 2025

Mary

This place was nasty, First I reserved a King room. They gave me a room with 2 full beds. This room has no Fire alarm, it stunk, and it was so dirty and nasty. We went to the front deck, he moved us to a different room which was worse. No Fire alarm, no towels, no shower curtain. It was so dirty and stunk so bad. I would sleep outside before I would stay in one of those rooms. I told them I was not staying there and we wanted our money back. Which lucky he did give it to us. I'm advising anyone. DO NOT STAY THERE. STAY AWAY ..

Leisure Partner

2/10

Poor

21 Jul 2025

anthony

we arrived on day one no one came out for like 30 mins. the person who checked us in was barley wear clothes and seemed out of it. I do not recommned its one of those people lived in permanately

Leisure Family

4/10

Poor

18 Jul 2025

Kevin

Heavy condensation on the floor in my room from the AC

Business Self

6/10

Pleasant

15 Jul 2025

Donna

The floor was filthy after my shower I walked around the room and the bottom my feet were black. They were remodeling the room upstairs ( I understand there will be noise) but not till 10pm and then started back up at 6:30 in the morning. Why we were given this room I don't understand because there were several other rooms available

Leisure Partner

2/10

Poor

11 Jul 2025

Jessica

From the moment I checked in there was an issue.
I got the room key go into the room and there is a guy and women in the room on the beds.
Go back to front desk and no one is present. I had to go outside to find the front desk person and he was at the next door hotel.
Get a new room. As me and my daughter was there for appointments we didn’t get back to the room until later that night. We get back and as soon as we get back there is this guy who is watching us. It got to the point he was trying to come up to me after he had walked around my car multiple times. After speaking to the front desk and letting them know how uncomfortable me and my daughter (who was terrified as he was yelling at her)
Motel 6 stated they would refund my money and stated I had to call Expedia. After a week of vack and forth with Expedia they stated they wouldn’t refund me and I have yet to hear back from motel 6 minus the ok to refund me but they stated Expedia had to ok the refund. 2 week today and still no refund and I’m out even more money cause I had to get a different hotel to get away from this guy even motel 6 stated to me that they had multiple complaints about this man. Will never stay at another motel 6 again and would never recommend this motel.

Business_and_leisure Family

8/10

Excellent

06 Jul 2025

Thomas

Itvwasvfine

Business

8/10

Excellent

01 Jul 2025

Reno

Clean room, cold AC, friendly staff

Business Pet

2/10

Poor

21 Jun 2025

Tara

They said you over booked them and they canceled my reservation as I was driving there yesterday. So I got 2 hours from my destination with no place to stay

Business Family

10/10

Exceptional

19 Jun 2025

Samuel

Everything was great

Business Self

10/10

Exceptional

17 Jun 2025

William

As an affordable no-frills room, it was perfect. Everything was clean, everything worked, and the service desk was efficient and courteous.

2/10

Poor

16 Jun 2025

Ozgur

Horrible

8/10

Excellent

15 Jun 2025

Jacqueline

Reasonable price

Leisure Self

2/10

Poor

14 Jun 2025

Selena

I was locked out of my room for 6 hours ! No one was there to help and customer service was garbage no help at all i had to sleep in my car and get the key fixed at 7 am !!

10/10

Exceptional

07 Jun 2025

Pagan

Reasonably priced and clean

6/10

Pleasant

02 Jun 2025

josh

When I got to the room there was food all over the place. It wasn’t cleaned well before I checked in. The room next door had dogs barking all night. I wouldn’t stay here again.

Self

6/10

Pleasant

02 Jun 2025

Kirti

Clean room.

Leisure Self

4/10

Poor

30 May 2025

Adam

Msin door was substantially damaged and difficult to operate. Bathroom door had one hinge installed. Floors were very dirty. It definitely hasn't been mopped lately.

Friends_and_family Family

8/10

Excellent

17 May 2025

Brandi Lynn

Looks like the room has had some renovations. Bed was comfy and clean. I would suggest sprucing up the check in lobby I think that would help with first impressions. Overall a nice place to stay for the price.

Leisure Family

4/10

Poor

13 May 2025

Verified traveler

Meh

Business

6/10

Pleasant

13 May 2025

Verified traveler

It was a room.

Business

4/10

Poor

12 May 2025

Douglas

Felt unsafe, second floor walkway cracking.

6/10

Pleasant

12 May 2025

Gregory

The second floor balcony was cracking and fell below on the parking area. Maid entered room before my stay was over. The checkin attendant was very helpful.

Business_and_leisure Family

4/10

Poor

11 May 2025

Carlos Luis

No accommodations for the handicap for elderly. Stairway were dismal

Leisure Self

8/10

Excellent

08 May 2025

Douglas

Good value

Was acceptable to a solo male traveler.

Self

6/10

Pleasant

05 May 2025

ankit

Its okay

Family

10/10

Exceptional

25 Apr 2025

Pedrito

Location

Leisure Family

10/10

Exceptional

22 Apr 2025

Sarah

We had a nice quiet stay. And bed is amazing

Leisure Partner

4/10

Poor

21 Apr 2025

Jason

There is a squirrel or something in the bathroom wall. My keys stopped working three times, i was told because i jad them in my pocket...where else am i to keep them? The second time it happened i had to wait half an hour because the person whonwas supposed to be working was hiding in the back office. Yhe staff from the holiday inn acrss the lot came over to see what was going on and even they daid someone shouldnof been there. Just unprofessional. I ended up check out earlier then i had planned

Business Self

2/10

Poor

20 Apr 2025

Candra

I couldn't lock my room door and the door looked like it had been kicked open but never repaired.

Leisure

6/10

Pleasant

03 Apr 2025

Latisha

Overall, it’s my favorite Motel 6 and it’s always affordable, but their housekeeping definitely needs to improve. I was pretty disappointed with how dirty the floors were the last time I stayed.

Partner

10/10

Exceptional

30 Mar 2025

LILLIAM

Affordable rooms..ty

Business_and_leisure

10/10

Exceptional

30 Mar 2025

LILLIAM

Affordable place to stay!

Business_and_leisure

6/10

Pleasant

28 Mar 2025

Ervin

It's not a bad hotel for the price

2/10

Poor

23 Mar 2025

Emmett

Do not stay here. Everything was awful from the start.

Despite the hotel saying “check-in whenever,” you have to go to the Holiday Inn to check in at Motel 6. I was put in a room where the additional lock did not work, and the door was questionable to fully close. The floor was so dirty that I made a path of towels whenever I didn’t wear socks. The feet area of my white socks are completely brown. There was water dripping in the bathroom from the floor above me. The window unit has two options: blast you with 50 degrees, or bake you at 84 degrees. Changing the temperature does not work.

On top of that, management is awful. I had changed my reservation 30 hours before my payment was required, switching from one night to two. When I had checked in at the front desk, I confirmed that it had been switched to two nights. It had.

Tell me why, at 1 AM, my door was opened by another person since they had been rented the room?!? If it was not for the side lock, my room would been intruded in at 1 am because of this staff’s incompetence! That is not the end of things, however. At 1:45 AM, right as I got back to sleep, the front office called my room and told me that I was only scheduled for one night. I told them, in no uncertain terms, that I had already confirmed with the front desk when I had checked in the night prior, and my checkout said 11am Sunday. They eventually admitted fault, charged me for another night, and let me get to bed. As if I could sleep comfortably after it.

Business Self

8/10

Excellent

22 Mar 2025

melissa

Only thing internet kept going in and out other then that it was a very nice hotel to stay at reasonable rates

Self

10/10

Exceptional

09 Mar 2025

LILLIAM

:)