Name: Holiday Inn Express Akron NW - Fairlawn
Address: 3150 West Market Street, Akron, 44333, US

6/10

Pleasant

02 Aug 2026

Michael

Out hotel stay was fine. That’s the word I would use to sum it up. I think the price for what you get is good. The location is good, and so was parking.

Our room was recent size and clean. The hotel pillows had some smears and streaks on them which seemed just old. The AC was really filthy and the shower head was very very old and rusty.

8/10

Excellent

31 Jul 2026

Melissa

Room was ok with minor issues
Bed was comfortable.

2/10

Poor

27 Jul 2026

Malinda

I rented this via a website and it auto adjusted the date because it was sold out for my pre selected date. The website AUTO corrected the date. I reached out to the facility to have them refund or adjust the date and upon several emails ZERO RESPONSE!
They have ignored all efforts to refund my money due to a system auto date adjustment to a date I didnt need.
DO NOT RECOMMEND THIS LOCATION/STAFF IS NON RESPONSIVE

8/10

Excellent

26 Jul 2026

kyoko

Clean overall, bath could be cleaner. Mold around the jacuzzi.

4/10

Poor

26 Jul 2026

Cynthia

The first room they put us in had not yet been cleaned. The jet tub was not maintained, the jets were nasty. So that shouldn't be advertised. Filter was also very dirty. Sheets didn't fit on the bed. I don't even know if the sheets were washed because the pillows smelt like dirty hair. It is just getting old and needs improvement.

10/10

Exceptional

23 Jul 2026

Kathleen

Room was very clean an quiet.

10/10

Exceptional

16 Jul 2026

Veronica

We were met with a very pleasant front desk clerk. She had us checked in quickly. The room was clean and very comfortable.

Partner

6/10

Pleasant

06 Jul 2026

Tertius

I didn’t like having stained sheets.

Self

8/10

Excellent

02 Jul 2026

Russell

We enjoyed our stay!

Partner

6/10

Pleasant

26 Jun 2026

Cassay

Arrived late in the evening ready to relax and sleep for the night. After doing my usual inspection of the bed I discovered crumbs, stray hairs, and what looked like makeup on the pillow cases and sheets. The room was cleanish, about as clean as a typical hotel. It apps if they just didn’t change the sheets. I did mention to the front desk staff and they were friendly and helpful. Otherwise the stay was fine with no additional issues.

Self

10/10

Exceptional

25 Jun 2026

Michael

Great staff very clean Rooms. I would diffently stay here again.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Ken

The experience was just ok but not what we expect from holiday in express. The room had a slight weird funky smell like sewer gases and the fitted sheet would not stay on the bed. I have to use a cpap machine and I smelled a chemical smell like carpet deoderizer. We stayed 2 nights and the longer I was in the room I felt nauseous. Its Time to look for a different option when we go see a show at blossom music center

Partner

10/10

Exceptional

20 Jun 2026

Samuel

Stayed here for our visit into Akron to see Lucy Darling. Was clean, everyone was nice and helpful, location was great, and definitely a restay place.

10/10

Exceptional

10 Jun 2026

LaTonya

Hadn’t been home in years. My stay was quiet and comfortable.

Self

10/10

Exceptional

30 May 2026

Leslie

Great property! Great location with plenty of dining and shopping within walking distance. Large room, comfy bed, helpful staff.

8/10

Excellent

29 May 2026

Santonio

Safe environment

Partner

8/10

Excellent

26 May 2026

Jennifer

Parking was good, breakfast was good, rooms could have been a little cleaner-corners, headboards, etc. But overall good stay.

Family

10/10

Exceptional

26 May 2026

Sharnetta

There was hair in the tub. The bed had some stains in them. But this is a one auth.

Partner

10/10

Exceptional

23 May 2026

Patrice

The staff went above and beyond to help me plan a special birthday stay for my wife. Even with me living out of town, they assisted with coordinating every detail, including allowing me in early to decorate the room in advance of her getting there, which made the experience truly memorable for her. This is where we are booking anytime we're in the Akron area.

Family

4/10

Poor

23 May 2026

Ray

We were given a room on the second floor. Upon entering the room, the door would not close. the upper part of the door over hung the side of the frame at least a quarter of an inch due to the upper hinges being sprung. I called the desk and the young lady brought us up a key to another room. upon her arrival, I showed her the door, whereupon she grabbed the handle and lifted the door to get it to close. She said you have to lift the door. No. You should not have to lift a door to close it. The next room, had the same problem plus the heating and air unit fan was making a rattling racket. We lifted the door closed upon exiting and proceeded down stairs to tell her that room was no good. The third room had a slightly sprung upper hinge but the door would close on it's own and the fan was quiet. The main complaint with the room was when going to bed, the fitted king size sheet did not fit the king size mattress and when you laid upon it, it would pull up around you and after reading other reviews about the same problem, we figured it would be a waste of time to request new sheets so we used safety pins to hold the sheet down. Upon arriving at the breakfast, most of the warming dishes were empty and we had to wait for replenishment, which took a while. The juice dispenser had a note taped to the front that said \"OUT\", so no juice. Needless to say, this will definitely be our last stay at this location and more than likely our last stay at any Holiday Inn Express.

Friends_and_family Family

4/10

Poor

11 May 2026

Stephanie

staff were good, but cleanliness of the room was terrible
one of my guest is covered in bed bug bites and now having to clean entire house, let alone what she is feeling

Friends

2/10

Poor

11 May 2026

Erin

This property is not clean or well maintained however the front desk staff is excellent in accommodating

Family

10/10

Exceptional

10 May 2026

Josh

Clean room and very friendly staff

Friends

10/10

Exceptional

10 May 2026

Robert

Fine

Partner

6/10

Pleasant

08 May 2026

angela

The sheets and pillow cases didn't seem to have been washed, there were black mascara marks on them. There was hair on bathroom floor. The lotion, shampoo and conditioner bottles were empty on our 2nd morning.

Partner

8/10

Excellent

29 Apr 2026

Traci

I wish they would have changed the sheets during our 5 night stay. The staff is nice and helpful.

Family

10/10

Exceptional

23 Apr 2026

Benjamin

Easy parking, quick check-in, polite and helpful staff. Room was quiet, tidy, and spacious.

Self

6/10

Pleasant

23 Apr 2026

Matthew

Room was not clean at all. My sheets were dirty, blanket was dirty, there was hair on the bathroom floor, toilet seat was loose. The staff were nice. Breakfast was good. Parking was safe.

Self

4/10

Poor

06 Mar 2026

Darla

I booked my stay through Expedia (Hotels.com) and I paid at the property. No one was at the desk when I checked out so I dropped my key in the box. IHG hotels have always emailed my receipt - my email address is on file. They didn't send one - no big deal - but when I called the clerk told me that because I booked through a third party I would have to get my receipt from them. I explained that I paid the hotel and that they are to give me a receipt. I also explained that when I checked out there was no one at the desk so I dropped my key as the sign instructed. She told me on a Friday at 4:40 p.m. that I'd have to call back on Monday when a manager was on duty. If they don't have someone at the desk in the morning they should email the receipts..

Self

10/10

Exceptional

14 Feb 2026

Steve

Al good/ will stay here again!

Partner

10/10

Exceptional

06 Feb 2026

Adaikappan

Staff was courteous and let us check in early.
Room was clean.
Breakfast was good.

Business

10/10

Exceptional

25 Jan 2026

Carol

Cleanest hotel I've stayed in without being so new!! Location was perfect for shopping, restaurants and more. Staff members were friendly and customer focused.

Business_and_leisure Family

10/10

Exceptional

25 Jan 2026

Amy Lanell

The front desk staff was great. Felicia was very friendly and accomadating to all our request

Leisure Family

10/10

Exceptional

13 Dec 2025

Hilary

Great location. Good breakfast. Clean rooms. Friendly staff.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Mario

Stayed at the Holiday Inn Express in Fairlawn and was very pleased with the experience. The room was spotless, the staff was genuinely kind, and the property offered a nice gym and pool that we enjoyed. The complimentary breakfast was average but convenient. The hotel’s location is also very practical for nearby shopping, dining, and highway access. Would stay again.

8/10

Excellent

31 Oct 2025

nicole

Great breakfast and staff, great location. Bed was really comfortable. Room was not very clean. Hairs on the shower, stains on the linens (bed and towels) and you could see that it was not deep cleaned in most areas. Lights flickered a lot, very noisy fridge.

10/10

Exceptional

28 Oct 2025

Anne

Easy check in, decent breakfast, room was clean and spacious. Good stay fir the price!

Leisure Partner

10/10

Exceptional

21 Oct 2025

Dedra

Parking secure, people friendly, breakfast good and hotel clean

Partner

10/10

Exceptional

19 Oct 2025

Kim

Everything was nice

8/10

Excellent

09 Oct 2025

James Dexter

Staff was helpful and friendly.

Business Self

10/10

Exceptional

08 Oct 2025

Margaret

Room was clean and comfortable, The staff was very efficient and helpful. They had a nice breakfast offering, small cheese omelettes , muffins. bacon, yogurt , sausage and more.
We would stay there again.

Partner

10/10

Exceptional

04 Oct 2025

Richard W

Room was clean and comfortable. Had to contact the hotel through the Expedia app to change my room from standard to handicap. It was handed easily and professionally. Thank you Expedia for another flawless trip.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Nodirjon

It was great stay. Like it.

Business

10/10

Exceptional

28 Sep 2025

Ana

Very clean room and also quiet. Definitely enjoyed my stay.

10/10

Exceptional

19 Sep 2025

Rebecca

We had a nice stay. It was clean and the room was spacious.

8/10

Excellent

18 Sep 2025

Gary

Arrived an hour early but staff was able to get me in early.

10/10

Exceptional

17 Sep 2025

David

Easy drive to Blossom Music Center

Leisure

6/10

Pleasant

15 Sep 2025

Kristen

Decent stay but room in need of cleaning

The desk staff was wonderful and the bed was comfortable. However, one of the drawers under the television had 5 of what looked like used washrags in it. The bottom sheet on the bed had a huge stain on it. The tub was a Jacuzzi tub with jets - the jets and filter were filthy and the shower head was dirty.

Partner

10/10

Exceptional

31 Aug 2025

Barbara

Staff was very helpful

Leisure Partner

10/10

Exceptional

19 Aug 2025

Verified traveler

Great location and area is safe

Friends_and_family Family

2/10

Poor

19 Aug 2025

Joseph

The room was nasty blankets weren't changed we complained to room service they didn't do anything for hours almost till it was time to check out I will never stay here again

Friends_and_family Family

8/10

Excellent

15 Aug 2025

Crystal

Felicia was very welcoming! Hotel was very clean. Breakfast was fantasic. If ever in town again, will definately stay here

Leisure Family

10/10

Exceptional

06 Aug 2025

Joanne

I had a short stay, but staff and conditions were very accommodating.

10/10

Exceptional

06 Aug 2025

Kristina

Beds were very comfortable. Check in was very fast.

6/10

Pleasant

03 Aug 2025

Stacey

This property appeared to great at first glance. It is in a great area close to a lot of restaurants and shopping. The restaurant attatched to the hotel waa delish, convenient, and the service was top notch. The issues began the first night when we went to get into bed. One bed was fine, the other felt damp. Upon further inspection, we noticed a ton of yellow stains on the sheets. I went to the front desk and told them about the issue. I requested that they change the bed sheets for us. The lady at the desk informed me that they didnt have any clean sheets. I alao told her that the state of our bathroom was unacceptable as there was mold all over the outside shower curtain. She said she didnt have access to those either. She tried to have us switch rooms (at 11:30 at night after all of our things were unpacked for our stay). I asked if i could look at that room first. The bathroom in that room was spotless, however, one of the beds also had stains in plain sight. We ended up taking the bed sheets off the clean bed in the other room to remake our original bed (ourselves). The next staff member that came in for the front desk changed our shower curtain. The 2nd night we noticed we had only gotten 3 towels (we had 4 adults in our room). When we went to the front desk again (same lady as the night before) she again said they had no clean towels. We had to go down a 2nd time and tell her that was not acceptable and miraculously she found a clean towel. We wouldn't stay here again

8/10

Excellent

02 Aug 2025

Daniel

A decent night’s stay

The front desk ladies were wonderful. King room was clean. Bed comfort wasn’t bad. Location was nice. Could hear the group that stayed in the room above us come in super late and tromp all over their room and what sounded like, dropping stuff on the floor. Surprised I could them so well.

Partner

6/10

Pleasant

30 Jul 2025

Elizabeth

Pool was small. Didnt get the same room I booked. AC display did not work.

Leisure Partner

6/10

Pleasant

30 Jul 2025

Kaylie

overall, our visit was nice! the lady at the front desk was wonderful and so kind! the lobby was clean and smelled great! our room was okay, there were some stray hairs here and there from previous guests which is no biggie, things are missed and hard to see sometimes! it was quite dusty and there were some stains on the mattresses and mattress covers! other than that, it was a nice place and i wouldn’t have a problem staying again!

Leisure Family

10/10

Exceptional

15 Jul 2025

Susan

Pleasant Stay

We were impressed by the warmth, the friendliness of the front desk staff. I wish your hotel and others would have some quality channel on the television, like Netflix, Amazon, Peacock, whatever. One channel would be nice. The breakfast was good, and the dining room was comfortable. One heads up! During daytime hours, we thought to go to adjoining restaurant and grab some lunch. The door to the hotel and the exit door were both locked. We were trapped. Fortunately, someone saw the three of us and another guest and rescued us!

Friends_and_family Friends

8/10

Excellent

14 Jul 2025

Kimberly

This property was a good option for overnight for a decent price. However, the TV had issues with the guide not matching the actual channels, and front desk had no clue what to do. Sheet on our king-sized bed didn’t fit, coming off during the night and a red stain on carpet was disconcerting. We won’t stay here again.

Leisure Partner

6/10

Pleasant

12 Jul 2025

Jennifer

The bathroom was not very clean and definitely need some attention.

Leisure Family

6/10

Pleasant

09 Jul 2025

pat

Take your chances

Tiles in shower and shower curtain dirty.
Toilet got clogged told them as we left in the morning so when we returned in the evening we thought it would have been taken care of no such luck so when we returned that night we had to move to another room at 10pm!
Not good business practice!

Partner

6/10

Pleasant

30 Jun 2025

William

The deep showers were dangerous.also, the jacuzzi equipment was dirty. Soap in shower was empty.

Leisure Partner

8/10

Excellent

21 Jun 2025

Craig

Good place to stay

Leisure Family

10/10

Exceptional

20 Jun 2025

William

Nice clean room in the eye of the storm

Got there after a hit of confusion. Check in was smooth. Lots of restaurants close by to choose from. Awful weather that evening but felt safe in the room. The shades were awesome for keeping our room dark so we could sleep in. Continental breakfast was good.

Partner

8/10

Excellent

16 Jun 2025

Terry

Everything was ok

Leisure Self

10/10

Exceptional

09 Jun 2025

Robert

Great place, close to everything

Leisure

2/10

Poor

08 Jun 2025

Gerald

Not enough clean towels and wash clothes

Leisure Family

10/10

Exceptional

08 Jun 2025

Carolyn

clean, nice pool, friendly staff

Leisure Partner

10/10

Exceptional

05 Jun 2025

Michelle

Immaculately clean! Smelled clean everywhere! Would recommend 100%

Leisure Family

4/10

Poor

05 Jun 2025

Carrie

Unfortunately, I wasn't impressed with this hotel. With all the travel I do with friends or solo this was one that gave me caution. The room wasn't very clean; there were stains on the floor and on the bed sheets. The room door had a gap in it which almost looked like the door wasn't fully closed. The outside door to the hotel was not secure and didn't require a room key to enter.

Friends_and_family Friends

10/10

Exceptional

27 May 2025

Kaitlin

Check in was quick and easy, the room and hotel in general was very clean. Easy self parking, comfortable beds. The breakfast was good and had a decent variety.

Friends_and_family Family

8/10

Excellent

12 May 2025

Caitlin

Everything was great but the pool didn't smell right.

8/10

Excellent

04 May 2025

James

Great. Close to lots of things! Mall across the street

10/10

Exceptional

28 Apr 2025

Jason

Bv

6/10

Pleasant

06 Apr 2025

Toni

Hotel rooms were not clean enough. Cobwebs in the window, smudge marks, hand prints on the bathroom door, bathroom floor tile not clean. We wiped the floor with towels and lots if dirt was on the towels. Public areas were clean. Breakfast was good and staff very pleasant. Desk staff was nice.

6/10

Pleasant

21 Mar 2025

Teri

The room was nice, my kids enjoyed the pool and breakfast was good. My main complaint is that they ran out of hot water by the the if the day. If you tried to shower in the evening you had no hot water. Showering in the morning was fine.

Leisure Family

10/10

Exceptional

14 Mar 2025

Danielle

Friendly staff, spacious, clean rooms,

Leisure Partner

6/10

Pleasant

24 Feb 2025

Verified traveler

Went to this town for a dance competition. We could not sleep due to a beeping in our room. Obviously the hotel was full but my daughter was miserable and exhausted.

Business

10/10

Exceptional

14 Feb 2025

Diane

Very nice hotel. Clean & friendly.

Leisure Family

10/10

Exceptional

05 Feb 2025

Verified traveler

Excellent!

This property was perfect for our quick overnight during a long journey. Our room was spacious and CLEAN! The beds were comfortable and we had a fridge microwave and coffee maker. Everything felt new and was in good repair.

Friends_and_family Family

10/10

Exceptional

01 Feb 2025

DeWayne

Check in was quick and easy. Great service.

Business_and_leisure Partner

10/10

Exceptional

15 Jan 2025

Heather

Five stars for this affordable hotel

Friendly, helpful staff from start to finish. Room was what you’d expect with Dove soap toiletries (I liked that). Plenty of plugs and lights and thank God the heater worked because it was 10 degrees outside! The breakfast (complimentary) was impressive! Hot stuff , cold stuff, way more than the typical stale muffins some hotels offer. I visit Akron often and will be back when I do.

Friends_and_family Family

2/10

Poor

04 Jan 2025

zidyenji

The Toilet was dirty and mold inside. Bathroom was not cleaned and dust on all surfaces. I had to check out.

Business_and_leisure Partner

8/10

Excellent

02 Jan 2025

Jody

Convenient location, quiet, staff was friendly and helpful.

Leisure Self

6/10

Pleasant

23 Dec 2024

Nick

Very friendly staff, from housekeeping to the front desk, but a couple of future stay deal breakers.

Leisure Family

10/10

Exceptional

21 Dec 2024

James

Helpful, friendly staff
Nice property and room

Family

8/10

Excellent

08 Dec 2024

Lori

We would recommend this hotel. The room was clean and comfortable. The breakfast offers the usual warm and cold options and is a well monitored area. The only recommendation we would offer is for management to speak with the front desk employees about their lackadaisical approach to their front desk attendance and interaction with guests.

10/10

Exceptional

06 Dec 2024

Deshia

Property was very clean but bathtubs need to be upgraded. They are very bad looking and dingy

Leisure Partner

10/10

Exceptional

01 Dec 2024

Sharnetta

Just a pleasure stay. Always wonderful

Partner

10/10

Exceptional

12 Nov 2024

Tama

CHeck in clerk was great.

Friends_and_family Family

8/10

Excellent

11 Nov 2024

Jason

This hotel was very clean and newer. Great price. Overall great experience and will stay here again.

Business Self

10/10

Exceptional

09 Nov 2024

Hans

A Gem

From start to finish this Holiday Inn Express in Akron was extremely satisfying. Friendly reception, friendly foodservice, clean, quiet, new, easy parking. I would come back again!

Friends_and_family Family

2/10

Poor

27 Oct 2024

Junese

Red stain on sheets, dirty tub and slow draining sink!!

Friends_and_family Family

8/10

Excellent

21 Oct 2024

Evelyn

The front desk was very friendly and helpful. Rooms are nice. Restaurants are close and walkable.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Derrick

HI Express Fairlawn is tops!

Great check in staff. Very helpful. Great mood. Room was spotless and quiet. The breakfast selection included veggie omelets and Turkey sausage, which I love. I give the HI Express in Fairlawn the highest of ratings.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2024

Naomi

W

Business_and_leisure

8/10

Excellent

12 Oct 2024

Holly

The staff was great. The pool however needs a good cleaning, towels were usually out or running low. Bathroom in room also can use a good cleaning and repairs. Breakfast was ok.

Leisure Family

10/10

Exceptional

12 Oct 2024

Richard W

Second time there. Great staff and location

6/10

Pleasant

06 Oct 2024

Shelly

Disappointed and won’t go back there.

The sheets didn’t fit the bed. So every time you turned over the sheet pop off and then you would see the mattress pad. On my kids bed when I woke up this am the sheet came off bed. And u could see mattress pad that had dry blood spots on. It wasn’t from them. Drain in bathroom was close so no water could go down drain. My bf fix that. The bed were hard. The staff was friendly when I went to check out there was nobody at the front desk for over 10 minutes they stick a sheet of paper that says please sign and turn at the front desk. But when I get to the front desk he said oh we don’t need that. That’s your receipt. For the amount of money I paid it was not positive experience. A couple of months ago I stayed at another Holiday Inn express and it was way better. So it’s quite disappointing

Friends_and_family Family