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Sheraton Suites Akron Cuyahoga Falls

Akron - OH · United States

1989 Front StView location

8.8/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.2/109.2
Condition8.6/108.6
Location9.4/109.4
Neighborhood9.0/109.0
Value4.0/104.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Suites Akron Cuyahoga Falls

Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at Beau s on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms.

Free self parking is available onsite. Make yourself at home in one of the 209 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Read more about this hotelShow less

Located in Cuyahoga Falls, Sheraton Suites Akron Cuyahoga Falls is on a river, a 1-minute drive from Falls River Square and 5 minutes from University of Akron. This hotel is 4.3 mi (6.8 km) from Hower House and 4.9 mi (8 km) from Akron Civic Theater.

Make yourself at home in one of the 209 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 15 to 20 per person
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cuyahoga River 0.1 km / 0.1 mi
Cuyahoga Falls Riverfront Center 0.2 km / 0.1 mi
High Bridge Glens Park 0.3 km / 0.2 mi
Falls River Square 0.4 km / 0.2 mi
Mary Campbell Cave 2.2 km / 1.4 mi
Western Reserve Hospital 2.4 km / 1.5 mi
Chapel Hill Mall 3.2 km / 2 mi
Cathedral of Tomorrow 3.3 km / 2.1 mi
Cinemark Cuyahoga Falls and XD 3.5 km / 2.1 mi
Regal Independence 3.7 km / 2.3 mi
Tallmadge Church Historic Site 5.6 km / 3.5 mi
University of Akron 6.7 km / 4.2 mi
Summa Health System – Akron Campus 6.8 km / 4.2 mi
Keyser Dog Park 6.8 km / 4.2 mi
Hower House 6.8 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 209
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
Show 23 more facilities & services
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Sauna
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEW • 1 Bedroom • 46 m²SUI.RV-2
    SUITE RIVER VIEWPhoto unavailable3 photos

    Sheraton Suites Akron Cuyahoga Falls

    SUITE RIVER VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSE WITH VIEWSRoom • PENTHOUSE WITH VIEWSROO.P6-WV

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    Room PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    DOUBLE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW TWO BEDROOMSAPARTMENT • CITY VIEW TWO BEDROOMSAPT.B2-CV

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    APARTMENT CITY VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSE WITH VIEWSSUITE • PENTHOUSE WITH VIEWSSUI.P6-WV

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO DOUBLE BEDSSUITE • CITY VIEW TWO DOUBLE BEDS • 1 BedroomSUI.2D-CV
    SUITE CITY VIEW TWO DOUBLE BEDSPhoto unavailable3 photos

    Sheraton Suites Akron Cuyahoga Falls

    SUITE CITY VIEW TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM CITY VIEWQUADRUPLE • GUEST ROOM CITY VIEWQUA.CV-GR

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    QUADRUPLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV-3

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEW • 1 Bedroom • 46 m²SUI.RV
    SUITE RIVER VIEWPhoto unavailable3 photos

    Sheraton Suites Akron Cuyahoga Falls

    SUITE RIVER VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BED • 1 Bedroom • 46 m²SUI.CV-KG
    SUITE CITY VIEW KING BEDPhoto unavailable8 photos

    Sheraton Suites Akron Cuyahoga Falls

    SUITE CITY VIEW KING BED

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Room amenities

    • Desk
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Pay movies
    • Toiletries
    • Cable TV

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PENTHOUSEQUADRUPLE • PENTHOUSEQUA.P6

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    QUADRUPLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB-1

    Photos are not available for this room type.

    Sheraton Suites Akron Cuyahoga Falls

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Suites Akron Cuyahoga Falls

8.8
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
9.0 /10
Value
4.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Donna
Beautiful hotel with beautiful views of the falls. The restaurant and bar area were a great place to see waterfalls. Staff was friendly and helpful
Friends
10/10
Exceptional
13 Jul 2026
Brandon
Great place
10/10
Exceptional
06 Jul 2026
Leah
Staff was amazing! Room was large and accommodating
Partner
6/10
Pleasant
30 Jun 2026
Will
Club lounge not worth it. Elevator not working damaged flooring. Over priced for what it is
Business
10/10
Exceptional
03 Jun 2026
Randy
Great front desk staff. Room was comfortable and relaxing. Super clean. Oh, amazing water pressure in the shower.
Family
10/10
Exceptional
27 May 2026
Sarah
Lovely breakfast brunch overlooking the river.
Self
10/10
Exceptional
18 May 2026
Amy
We stayed here on our way back home from a trip to New York. At first we were hesitant to spend a little more come here instead of a place along the expressway, but we experienced such a relaxing evening and night that it was well worth it and I’d do it again. The hotel is very pretty. It smells so fresh. The view along the river was tranquil. The rooms were so spacious. The walls seemed thick - I did not hear another person the whole time we were in our room. The pool area was lovely and I enjoyed a half hour swim. We ordered room service from the on site restaurant and it was excellent. We enjoyed the buffet breakfast there the next morning. There were a lot of other details we really liked. I’ll just mention one more for the sake of a review that’s too lengthy: the beds!!!! So comfortable and fresh. We both slept so well. I also appreciated the generous noon check-out. We didn’t feel rushed to get out in the morning which added to our relaxing experience at this hotel. Excellent experience!
Partner
10/10
Exceptional
18 May 2026
Ondin
Beautiful place with lots of restaurants in walking distance .
Family
10/10
Exceptional
26 Apr 2026
Brandon
The staff was super friendly and helpful, breakfast was tasty, dinner was great too. Loved the views of the river from the restaurant. It was surprisingly quiet for hosting a wedding that evening, and because of how busy it was for the Rubber Duck Festival! We didn't use them, but the pool and the exercise room both looked great. The location was walkable and fun for lots going on this weekend!
Partner
8/10
Excellent
24 Apr 2026
Tim
They could of informed us at check in that the Sunday buffet was reservations only...other than that ok place
Family_with_children
10/10
Exceptional
21 Apr 2026
Michael
I don't know that I'd use a hotel hot tub, but be aware that although it may be listed as an amenity, it is permanently closed.
Room was clean and the furnishings, especially the bed, were very comfortable. We had a river view which did not disappoint.
The only thing we didn't like was that the toilet is extremely loud as it refills, so it will certainly wake up everyone if used in the middle of the night! It took a bit for the shower water to get hot too.
We ended up going somewhere else for breakfast, but I've heard the buffet is good. I do wish they listed the price somewhere so it would be easier to plan whether to dine there. There are some great alternatives in town -- Molly Brown's, The Blue Door, etc.
I would also heartily recommend going across the street to check out the Jenks (combining a coffee house, intimate bar/music venue, used book & antiques shop, and an amazing art gallery).
Partner
10/10
Exceptional
21 Apr 2026
John
Lovely hotel in a spectacular setting!
Partner
10/10
Exceptional
17 Apr 2026
trevor
Very clean rooms especially the bathroom. Cliff the front desk clerk was very friendly and super helpful. He made me feel as if he loves his job.Very comfortable beds as well as spacious suite. I will definitely stay there again for a staycation.
Self
8/10
Excellent
11 Apr 2026
Tynisha
Great room and hotel. Wish breakfast was included for the price of the stay but other than that great stay
6/10
Pleasant
09 Apr 2026
Elise
Staff here was phenomenal. Friendly, helpful and polite. Location is beautiful with incredible views.
The condition of the rooms left a bit to be desired. Bathroom needed a deep clean. A piece of furniture in our suite had a cigarette burn hole in it.
The hot tub advertised, no longer exists. Breakfast buffet $17/person and pretty underwhelming.
Family_with_children
10/10
Exceptional
08 Apr 2026
Sue
Great location - clean and friendly staff!
10/10
Exceptional
07 Apr 2026
JOAN
Beautiful place
8/10
Excellent
05 Apr 2026
Brooke
Second time staying there. Very satisfied!
Partner
10/10
Exceptional
29 Mar 2026
Joseph
Facility under renovation but they still provided outstanding quality in all other areas. Had a river view room and sounds of river made fir a relaxing nights sleep.
Partner
8/10
Excellent
29 Mar 2026
tom
18.50 for the same breakfast every other hotel offers as complimentary was ridiculous. Already paying higher hotel rates becaise of the location and a joke of the view of the river. On the fourth floor its a view of the highway and uhaul across the express way. Thats the only complaint.
Partner
10/10
Exceptional
22 Mar 2026
KRISTINE
The parks around the area were wonderful to hike and photograph. So many things to do within walking distance.
Partner
4/10
Poor
18 Mar 2026
Russel
Cleaning staff great, front desk poor to average, dining was terrible due to construction and food pricing for what you got.

The cleaning staff was always friendly and helpful when needed.

Front desk slow to work with you when there was a problem.

Food they charged you double what you could get at a waffle house or bob evans for less to same quality.

The pool was terrible to ok. Had a random dirty sock and dog toy left in their pool for several days. Sauna not working several days (probably still not working), and no life guard or staff for safety or quality.

The room had several damaged parts to it as well as miss matched paint. The damage being mostly base boards loose to falling off when we arrived.
Family_with_children
8/10
Excellent
13 Mar 2026
Anne
Restaurant and bar under construction. Looking forward to next stay completion. Great location!
Family
10/10
Exceptional
13 Mar 2026
Cason
Very nice hotel. Best view of the falls in the city. Gym is nice and restaurant was solid as well. Bar area was going through some renovations and I’m sure it be excellent when done.
10/10
Exceptional
08 Mar 2026
Markley
Great stay everything went well. Rum is nice and big and clean and cozy..
Friends
10/10
Exceptional
01 Mar 2026
Walter
Very clean room. All amenities great
6/10
Pleasant
01 Mar 2026
Brenda
Stains on comforter. No blanket for sofa bed.
Friends_and_family Family
6/10
Pleasant
18 Feb 2026
Karen
I purchased a river view room which was an upgraded room. My room was on the 4th floor and all night long, I heard the trucks and traffic noise from the expressway right next to the river. Very disappointing. I would not stay there again.
Family
4/10
Poor
13 Jan 2026
Danial
Hotel is under remodeling. I booked it to have a Bar so i didnt have to drive anywhere and the bar was closed for remodeling. They had a small bar in the restaurant but disnt have any seating besides tables in the restaurant. Rooms were nice and big but the cleanliness was very lackluster! The bathroom tile floor didnt look like it had been cleaned in weeks.
Business
8/10
Excellent
01 Jan 2026
Marie
Yes
Family
8/10
Excellent
28 Dec 2025
Oksana
It was a good experience. Thank you very much!
2/10
Poor
22 Dec 2025
Timothy
I spent $600 per night, asked to cancel after night 1, hotels.com says no. Here is the penthouse suite: Kitchen with NO silverware, plates, bowls, cups, mugs, pots or pans. Not even a kitchen towel. There is a dishwasher but nothing to put in it, no soap, hand soap, sponge. There were 2 towels in the whole unit. NO extra blanket or pillows. NO USB anywhere. The wallpaper is town in every room and the carpet is ancient. There hasn't been any maintenance in this place in a decade. The toilet ran 24/7 and we were told it was too complicated to fix. The coffee maker looked like it was stolen from Motel 6. You get exactly 3 tea bags....this was $600/night!! This is the worst value for money I have ever seen.
Partner
8/10
Excellent
28 Nov 2025
CYNTHIA
yes
Partner
10/10
Exceptional
20 Nov 2025
David
Very clean room and respectful staff
Leisure Partner
10/10
Exceptional
12 Nov 2025
Maxx
Lovely place for the newlyweds. Thank you
Leisure Family
8/10
Excellent
11 Nov 2025
David
The hotel is nice and I’m glad I stayed here. The place is gorgeous during the fall! The hotel is so close to so many restaurants which I really appreciate. The falls scenery is beautiful! One con is our shower did not drain well and there was a puddle when you shower. Other than that the service was great and overall stay was lovely.
2/10
Poor
02 Nov 2025
Robert
I didn’t check in. Woke up sick. Called hotel and tried to cancel. They said Ihad to cancel with Hotel.com. I tried but your website wouldn’t let me and I called but got the voicemail run around. Not happy wit Hotel.com st all.
10/10
Exceptional
02 Nov 2025
Meghan
Beautiful hotel. The room was giant and view amazing! Right in the heart of downtown. Excellent stay
Leisure Self
8/10
Excellent
15 Oct 2025
Alan
Staff was wonderful very cooperative and helpful. Restaurant was incredible, truthfully an unexpected surprise. I would book this hotel again just for the food quality staff and restaurant. Beautiful setting over the Cuyahoga river Rapids only downside freeway noise from close by.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Alan
Staff was above and beyond fantastic. Such a pleasure to check in to a place that employees at the front desk are both friendly courteous and helpful, very much seem to enjoy their jobs.
The restaurant was over the top exceptional. On every level, staff, service and food all amazing.
We came here for the room and would certainly come back for overall experience of the restaurant.
Leisure Partner
4/10
Poor
08 Oct 2025
Rachel
Chose a room specifically with a bath tub but that wasn’t what was reserved.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Sara
Definitely had a good time. Nice lounge, restaurant, views. Room was clean, very quiet
Partner
10/10
Exceptional
02 Oct 2025
Yijia
Amazing fall and glens view from hotel’s window
8/10
Excellent
30 Sep 2025
William
Good location near the center of town. Common areas were very nice but room was just a touch under 4:5 star. Especially troubling was that the room phone did not work. Discounted price thru Expedia made it a great deal.
Leisure Partner
10/10
Exceptional
24 Sep 2025
Scott
The staff, housekeeping (Carmen),dining, room view, EVERYONE AND EVERYTHING WAS PERFECT!!
Leisure
10/10
Exceptional
18 Sep 2025
R Mark
Everything was great
Leisure Partner
10/10
Exceptional
17 Sep 2025
Maritza
Everyone was super nice, and very clean! Liked that we had a variety of options for dining.
Business Self
10/10
Exceptional
07 Sep 2025
Keith
Excellent hotel.
Leisure
10/10
Exceptional
01 Sep 2025
Lisa
My bathroom was dirty. The floor was nasty and the toliet had hair on it. My pillow had hair on it. By the refrigerator there was hair.
Leisure Self
10/10
Exceptional
01 Sep 2025
Mary
Great bar and restaurant
6/10
Pleasant
31 Aug 2025
Hope
They really need to invest in some new mattresses or fet some matress toppers. The hotel is too nice and cost too much for a how old the matresses are.
Leisure Family
10/10
Exceptional
28 Aug 2025
Deborah
Beautiful area
Leisure Partner
10/10
Exceptional
27 Aug 2025
Verified traveler

A place of peace:)

I had a Wonderful time can't wait to go back again:)
Friends_and_family Family
10/10
Exceptional
27 Aug 2025
Nickole
This hotel is conveniently located in the downtown area where you can walk to all the restaurants and bars and shops, and the view from your room of the Falls is an awesome bonus! Love staying here !
Leisure Partner
6/10
Pleasant
26 Aug 2025
Peter
This is an old hotel about to go through renovations. There were a few glitches like the phone in our room didn’t work, and they had no intention of fixing it. Otherwise everything was acceptable. The on site restaurant and view of the waterfalls in the river from our suite were the highlights.
Leisure Partner
8/10
Excellent
26 Aug 2025
Stephen
Check in and location is very convenient. Room
Is good and roomy. The hot tub is permanently closed but not mentioned when booking.
Hotel bar service was not good as staff was trying to push people out before closing time.
Leisure
6/10
Pleasant
22 Aug 2025
Verified traveler
There was a loud banging that occurred about every 30 minutes when ac coming on/ off. Made it extremely difficult to get any sleep
10/10
Exceptional
21 Aug 2025
Keely
Lovely hotel that is very walkable to downtown. We enjoyed the river view. Wish we had more time to use the amenities!
Leisure Family
10/10
Exceptional
15 Aug 2025
Austin
Next to the river cool view from the room stayed here when going to a concert at blossom super convenient
Leisure Family
10/10
Exceptional
14 Aug 2025
Lisa
Excellent hotel next to the falls and walkable to restaurants and bars. Will definitely stay again.
10/10
Exceptional
10 Aug 2025
heather M.
The club lounge
Leisure Family
10/10
Exceptional
10 Aug 2025
Helene
Great room; fabulous dining; nice gym
Leisure Partner
10/10
Exceptional
07 Aug 2025
Jeanne
We enjoyed our stay at The Sheraton & especially liked our suite overlooking the river & falls. It is a lovely hotel. Our only problem was that we asked for maid service for the 3 nights we were there but only got it once.
Leisure Partner
10/10
Exceptional
05 Aug 2025
Sheron
Beautiful scenery
Leisure Partner
6/10
Pleasant
03 Aug 2025
Catherine

Beautiful and clean hotel

Beautiful view when you go outside in the back. Clean rooms, nice staff, however, website said free breakfast and there was no free breakfast. So many events were there, it was hard to find a parking space and a sign indicating where the pool and outside patio were would have been helpful.
Friends_and_family Friends
6/10
Pleasant
03 Aug 2025
Melissa
Booked a Riverview room and we were given a city view room. Hotel refused to honor reservation. Housekeeping service was minimal. Could barely tell they came. Hotel has huge potential due to its location on the river, but is in dire need of update.
Friends_and_family Family
8/10
Excellent
03 Aug 2025
Patrina
We have enjoyed our stay at this hotel; however, given the price for this weekend, we believe it is necessary to update certain rooms. Additionally, it is essential for housekeeping to thoroughly empty all trash when preparing a room for new guests.
Leisure Partner
10/10
Exceptional
30 Jul 2025
Jan
Saturday’s breakfast buffet was delicious! The bed was a dream come true.
Self
8/10
Excellent
29 Jul 2025
Stewart
property being renovated. It needs freshening
Leisure Self
10/10
Exceptional
26 Jul 2025
Jan
The concierge and other front desk, staff were polite, professional, and very accommodating!
Friends_and_family Friends
10/10
Exceptional
23 Jul 2025
Jessica
It was a nice hotel and the view of the falls was beautiful
Leisure Family
10/10
Exceptional
20 Jul 2025
Michael
Pool was very nice and river view
10/10
Exceptional
19 Jul 2025
Jacqueline
We stayed here 3 nights while visiting the National Park. Hotel was very nice. It is currently undergoing a renovation. Great location close to restaurants and shopping. We loved being on the river. We had dinner there one night which was very good. Sunday breakfast buffet was not good. Would definitely stay here again.
10/10
Exceptional
16 Jul 2025
MARGUERITE
Always stay here when visiting family in the area. This summer I splurged on a suite with a balcony facing Cuyahoga Falls. It was outstanding! It was during the week and very quiet. Wanted to extend my stay but these suites were all booked for the weekend.

The suite has two floors, with the bedroom, bathroom and small sitting room on the floor where you enter the suite. You take the internal stairs down to the large living/dining/kitchen space below, which is also where you access the balcony. I mention the stairs because they could be an issue if you have mobility problems. Just take the stairs slowly.

in addition to Beaus on the River right in the hotel, there are several nice restaurants within walking distance. The town is charming.

The staff at the hotel is wonderful and welcoming. Everything was clean and in order. There were a few spots where things looked a little dated or worn, but that did not distract from the fun of having a two-story suite with balcony.
Leisure Self
10/10
Exceptional
08 Jul 2025
Jennifer
Beautiful trails right off this property!
Leisure Partner
8/10
Excellent
06 Jul 2025
Ariel
The property was gorgeous, and a fantastic location! However, several of the smoke detectors on our floor (5th) were broken and had gloves taped onto them.
Partner
6/10
Pleasant
06 Jul 2025
Tracy
Great location!
Leisure Family
10/10
Exceptional
05 Jul 2025
Debra
Excellent property. Many amenities. Club level was fantastic - enjoyed having breakfast, snacks and happy hour.

Beds were super comfy. Location was amazing. This town is adorable.

Hotel staff was accommodating and friendly. My only complaint, the bathroom could’ve been cleaner and/or updated.
Leisure Family
10/10
Exceptional
05 Jul 2025
Jenny
The hotel was beautiful and clean. Close to everything and we loved the Jetty. Beautiful area.
10/10
Exceptional
30 Jun 2025
Spencer
Beautiful view!!! Clean room!
Business_and_leisure
8/10
Excellent
27 Jun 2025
Jennifer
The suite with a falls view was great for my family, with my teen son loving the privacy afforded by the separate living room and fold out sofa bed. The property is conveniently located for waking around to restaurants and a short drive into Cuyahoga Valley National Park. The staff was very friendly as well.
Leisure Family
10/10
Exceptional
26 Jun 2025
Jason
Front desk staff went above and beyond as usual.
Business_and_leisure Partner
10/10
Exceptional
21 Jun 2025
tricia
Even though they are going through renovations it’s still very nice and clean. The only thing I would suggest is to clean the shower a little bit more because there was orange mold on the grout, which is easily clean by a brush and also mold in the tub caulk. I would definitely stay again.
Leisure Friends
6/10
Pleasant
15 Jun 2025
ben
Our stay at the Sheraton was enjoyable. The river view was very nice. The restaurant, Beau on the River was very nice with a great hostess. The little things matter- we had soap suds and black crud that came up the drain in the shower. There was no conditioner, just an empty bottle. One of the amenities was room service menu, however, on Sunday we were told the hotel was too busy and they cant take orders. It was Fathers Day, which tells me there is not sufficient planning or employee over-sight to ensure employee staffing was sufficiently allocated. So.you either have bad management or poor leadership. Your employees are the ambassadors of the hotel name and their ability to serve the customer either reflects positively or negatively upon the Sheraton. Thank you and hope this helps run your business a little better.
10/10
Exceptional
15 Jun 2025
Christine
Super comfortable bed. The view of the river is spectacular. This location is walkable to all the stores restaurants and bars in Cuyahoga Falls. Staff is accommodating.
Leisure Friends
10/10
Exceptional
09 Jun 2025
Debbie
It was perfect for our stay
Leisure Partner
10/10
Exceptional
03 Jun 2025
Eddie
Very nice
10/10
Exceptional
01 Jun 2025
Joseph
Great location with a great view of the river / falls. Walking distance to restaurants and bars.very clean and well maintained hotel.staff was great!
Leisure Family
10/10
Exceptional
31 May 2025
Linda
Will definitely stay here again when in the area
10/10
Exceptional
28 May 2025
Kathleen
Our stay was awesome! This is one of the cleanest hotels that I have stayed at in the past few years. The front desk staff are also dressed in an proffessional look. i will definetly
Friends_and_family Family
10/10
Exceptional
27 May 2025
Jason
Beautiful property!
6/10
Pleasant
25 May 2025
Ava

Stay

The stay was fine. The bed was right in front of the air vent and if it was on it was blowing directly on you. We booked the river view and the room was supposed to be ready at 3p. We arrived around 430p and it wasnt going to be ready until later. We would have waited but needed to get ready for a concert so we just took a city view room. Which was the parking lot. The beds were hard as rocks. The house keeping was not kind.
Friends_and_family Family
10/10
Exceptional
20 May 2025
Aaron
River view suite was nice.
Leisure Partner
6/10
Pleasant
05 May 2025
Mandi
Our room hadn’t been cleaned. At best the bedding was changed and vacuumed. Wasn’t a fab
Partner
4/10
Poor
05 May 2025
Diane
I have never stayed at the Sheraton before. And I won’t again. Front desk never helped when asked. No amenities like coffee in lobby or anything like that. They only have a restaurant that’s expensive. The room was nice and clean. But I didn’t feel like the staff was welcoming or helpful.
Leisure Family
6/10
Pleasant
04 May 2025
Gia

It was ok

Our sliding door was off track, the shower was dirty and there was mold or something all over the ceiling. The bathroom was just not very clean
Partner
10/10
Exceptional
02 May 2025
Donna
Close to town. Creek view. Restaurant on-site.
Leisure Partner
8/10
Excellent
24 Apr 2025
Raechel
The hotel location was great, staff was very friendly. We loved the restaurant and the swimming area. The room itself needs updated. Carpet was coming up, of all the outlets in the room and incorporated into lamp posts, only 2 in the entire room worked, shower was stained and dripped.
Leisure Family_with_children
2/10
Poor
20 Apr 2025
Linda
Not good. AC wasn't working and they didn't offer any help or room change.

Friends
10/10
Exceptional
07 Apr 2025
Christopher
The river and beautiful open plan inside the Sheraton property.
Business_and_leisure

Location & surroundings

Sheraton Suites Akron Cuyahoga Falls
1989 Front St, Cuyahoga Falls, United States

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Sheraton Suites Akron Cuyahoga Falls

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