Name: Holiday Inn Express Suites Cleveland-Streetsboro
Address: 9459 State Route 14, Streetsboro, 44241, US

4/10

Poor

22 Jul 2026

Anna

Lobby was clean and front desk staff were nice. That concludes the positive aspects of our stay. A creaky, hot, and dirty elevator seemed like it was about to give out as it took us upstairs. The hallway of our floor had a strange odor that followed us into our dirty room. Carpet stains, dirty sofa, bug on my pillow, all made for a disappointing stay. Didn’t leave me with much of an appetite for the complimentary breakfast.

10/10

Exceptional

20 Jul 2026

riziki

Clean room, and staffs were very courteous

Family

10/10

Exceptional

29 Jun 2026

Tina

It was nice to enter a clean room and have Dove shampoo/conditioner and soap -- it smells good. In addition, the towels had a more fresh smell instead of the typical hotel towel smell (if you know what I mean)???

Family

8/10

Excellent

22 Jun 2026

Debra

The rates were reasonable, the rooms clean. Breakfast was included which you can't always find these days. Breakfast was very acceptable with many choices. Hotel is very convenient off the highway and just a quick drive to Hudson, Ohio with alot of shopping and restaurant choices.

Family_with_children

10/10

Exceptional

15 Jun 2026

Anita

The breakfast was fantastic! I’m sorry I didn’t get the name of the lady who was working the breakfast station but she is so nice!!!! A great ambassador for your brand. Couldn’t have been nicer.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Jacki

Exactly how I expected

Partner

10/10

Exceptional

27 May 2026

Catherine

Room was spacious and clean. Hotel was nice and breakfast was good.

Partner

8/10

Excellent

24 May 2026

Paula

Nice pool. Coffee machine needed beans.

Partner

8/10

Excellent

21 May 2026

Richard

Very nice place to stay. Very clean and easy check in and check out.
Breakfast was ok because the eggs were on the rubbery side. I would definitely recommend this hotel.

Partner

10/10

Exceptional

16 May 2026

Tiffany

Very clean, comfortable beds. Did not use amenities, stayed 1 night

Self

10/10

Exceptional

10 May 2026

will

We traveled from Michigan to Philadelphia and stayed here twice, half way to and from our destination. Fortunately, we met Stephany both times when we checked into our hotel. Very friendly and helpful, a special than you. The hotel was everything expected: clean rooms, clean environment, welcoming staff. A very pleasant stay, both times.

Friends_and_family Family

8/10

Excellent

05 May 2026

Maureen

One day the pool was was out of order for the whole day. They kept on saying that the person was coming out. Wasn't opened until after 8 that evening and it still wasn't fixed 😒 but the staff was wonderful!!

Partner

8/10

Excellent

07 Apr 2026

Sandy

Yes breakfast was good
Parking was good

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

William J.

This property was an excellent choice for our stay. The Front Desk staff were so friendly and courteous. The lady who set out the breakfast did a fantastic job making sure everything was stocked, and she made sure it was kept clean. Truly enjoyed out stay. Highly recommend Holiday Inn Express in Streetsboro, Ohio. It was a really nice and very clean property.

Partner

10/10

Exceptional

21 Dec 2025

REBECCA

Friendly staff. Comfortable beds. Clean and updated. Good breakfast.

Leisure Family

2/10

Poor

01 Dec 2025

Gayathri

Elevator broken (for months it seems, based on older reviews), breakfast p

6/10

Pleasant

01 Dec 2025

Dan

Room was good, halls were clean. Elevator was broken, stairwell door was broken.
Check in staff was pretty disengaged.
Breakfast person was...rude ish.

Friends_and_family Family

4/10

Poor

27 Nov 2025

Christina

Elevator was unsafe… heat-ac unit was soooo loud we had to turn it off.

Leisure Family_with_children

2/10

Poor

24 Nov 2025

John

Elevator was broken and trying to get upstairs with a suitcase, pack and play and a toddler is not a fun check-in.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Marina

All good

6/10

Pleasant

25 Oct 2025

david

Choose somewhere else

Breakfast was cold. Staff is not terribly accomodating. We were treated as an i teruption at check in. Would not stay again with other options nearby.

Partner

10/10

Exceptional

25 Oct 2025

Joan

A great stop, what we needed for a break from highway driving.

Business Family_with_children

10/10

Exceptional

22 Sep 2025

Dave

Great hotel. Only bad thing was the pillows but... I highly recommend this hotel.

Partner

10/10

Exceptional

10 Sep 2025

Jill

Even though they are doing construction, it was a clean and quiet overnight stay while traveling on the turnpike. (The Cuyahoga Valley National Park is also a nice place to walk and move around after a day of traveling.) Lots of restaurants in the area—and the beautiful neighboring town of Hudson. (Highly recommend Hudson’s Restaurant!) Staff were friendly, welcoming, and had a good night of rest!

Leisure Partner

10/10

Exceptional

03 Sep 2025

Sean

There were plenty of restaurants nearby. The staff was friendly and the amenities were nice

Business Self

8/10

Excellent

28 Aug 2025

Tiffany

We stayed for a week and never really had a full cleaning of the room including changing of towels. We occupied the room most days until after noon so maybe that’s why. I would like to point out that some cash (quite a bit) fell out of a pocket and the maid placed it on the desk. We appreciate her honesty as we would have been wondering where we lost it. There is a renovation going on in the lobby but we were never disturbed by the noise. I’d give the breakfast 3/5 stars.

Leisure Family

2/10

Poor

24 Aug 2025

Sergey

The hotel is under renovation. It’s not advertisedI anywhere . The shower is dirty with lots of hair!!! It’s completely unacceptable. When we asked to change the room, we were offered the room smelled like cigarette smoke. We paid for non smoking room. It’s the worst experience ever.

10/10

Exceptional

24 Aug 2025

Joohan

Easy parking

Leisure Family

6/10

Pleasant

19 Aug 2025

Dale

Just OK.... Won't be back

This hotel had construction going on in the lobby. The clerk said the rooms had recently been re-modeled..... We wern't happy and almost checked out. The desk chair had stains on it. The tile floors had multiple spots on them. The desk top was not cleaned properly. The shower install had glue marks around the edges near the floor and should have been caulked. Only had 4 handicapped parking spaces. Over $700 for 4 nights in a Holiday Inn Express like this is way too much in my opinion.

Partner

10/10

Exceptional

15 Aug 2025

Alisha W

Nice hotel easy under construction got one of the new rooms. And it was very nice.

6/10

Pleasant

04 Aug 2025

ILEANA

It was under renovation so a fair assessment is impossible.

Leisure Partner

4/10

Poor

28 Jul 2025

Verified traveler

Construction going on in the lobby, they booked us in a room on the first floor. Did not mention the construction would be going through the night, very noisy. The pull out sofa bed was dirty, cushions stained and damp. Food crumbs found on couch.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Patrick

Staff was friendly. Room was clean and nice. The hotel is clearly undergoing renovations and you can see unfinished areas but it is very clean and the room was nice.

Leisure Family

6/10

Pleasant

24 Jul 2025

Verified traveler

Third party reservation not fully honored

Had reserved a King. Was told during check in that the king rooms were all sold out - so was given two queens. When I showed reservation was told hotels.com was a third party.

Partner

10/10

Exceptional

21 Jul 2025

Nancy

reunion 2025

We stayed one night for family reunion. enjoyed pool kids went swimming and was clean with towels available.. our room was clean except for old dorito chips left by the wall next to bed. other than that was clean and comfortable

Friends_and_family Family

8/10

Excellent

19 Jul 2025

James

Very nice staff. Very convenient off of I80. Don’t have the news on the TV in the lounge; it is very polarizing in today’s civil divide.

8/10

Excellent

06 Jul 2025

Alice

Loved t location
Staff was very helpful and courteous. Rooms were very comfortable.

The pool was in horrible shape
Film on t surface and green mold on t steps
I let t front desk know… she said she was sorry but that it was cleaned every week…

Clearly she should have looked at it and called t pool company to clean it … it truly was disgusting… I wouldn’t get in and no way I would let my gkids in it.

Leisure Family

10/10

Exceptional

01 Jul 2025

Katherine

Excellent and quick check-in. The room was flexible due to the need for extra kids. I would stay here again. The pool needs a tiny tidy-up, but other than having it entirely to ourselves, it was wonderful.

Leisure Family_with_children

4/10

Poor

24 Jun 2025

Sherri

Poor

The pool was dirty (cloudy, had a film across the top of the water, dead bugs) and had mud all over the floor around it. The pool bathroom had wet wadded up toilet paper all over the floor, so clearly no one was on duty to be cleaning up. The room itself had mud in the shower and beer/something yellow splattered up the wall by the trashcan and I killed three bugs in the kitchenette area. The pillows were all different, lumpy and not quality pillows like at every other Holiday Inn I’ve stayed at. Worst yet, the breakfast was inexcusable and not edible (picture included). The elevator was broken. This was honestly a horrible stay. The only good part was that both check in ladies were friendly and professional, and the remodeled rooms were beautiful to look at. I would never come back to this location, and I never leave bad reviews.

Self

6/10

Pleasant

22 Jun 2025

Maria

Sleepless in Streetsboro

Only 1 day it wasn't clean. The food was not as good or fresh like other Holiday Express. No sugar free or gluten free items. The king size bed was way too soft, maybe worn out. We woke up with very sore backs. I didn't ask for another room because i thought they all would be the same. I wanted to change hotels, but we have used Holiday for years. Also stayed there in streetsboro before.

Friends_and_family Family

4/10

Poor

20 Jun 2025

Harvey

Desk clerk was horrible, room smelled like Cigarette smoke. Building , horrible odor.

Business

4/10

Poor

17 Jun 2025

Sharon

The room was clean and the bed was comfortable

Leisure Partner

10/10

Exceptional

16 Jun 2025

Andrew

Quick check in! Room is really nice.

Business Self

8/10

Excellent

10 Jun 2025

Donald

Hotel is under construction, but it didn't cause any issues with our stay. Room and breakfast were good.

10/10

Exceptional

10 Jun 2025

Paul

Very nice, good value!

Partner

10/10

Exceptional

04 Jun 2025

Kristen

We enjoyed our stay in the comfortable room. The staff has been friendly and helpful.

Friends_and_family Family

10/10

Exceptional

24 May 2025

Myles

Ongoing construction which was not mentioned when making the reservation

Leisure Partner

2/10

Poor

19 May 2025

Tamara

Very unsatisfying

8/10

Excellent

15 May 2025

Jon

No issues

8/10

Excellent

15 May 2025

Diane

Was a pleasant 4-night stay. Great staff. Good breakfast. Clean room. There is remodeling going on in the main entrance, but this did not affect our stay in any way. It's close to shopping. It's also a short drive to Kent for any parents who are planning to visit students or attending grad ceremonies. Would definitely stay here again.

Leisure Family

8/10

Excellent

11 May 2025

Pang

hotel was in the process of being renovated so ofcourse it had a smell but nothing that would be bothersome. our room was one of the updated ones which I was happy about. Room was clean and spacious. Pool area is definitely in need of an upgrade but i know there are in the process of doing so eventually. However, no complaints. Breakfast had good options as well.

8/10

Excellent

11 May 2025

Esther

It was good

8/10

Excellent

29 Apr 2025

Stephen

Not A Bad Stay

The hotel was quite noisy for my taste but that may have been because there was a bus load of teens staying there. The lobby and some of the rooms in one wing was under renovation. The room I was in was renovated and it was very nice.

Friends_and_family Family

8/10

Excellent

28 Apr 2025

David

The lobby is under renovation

The room was nice and the staff friendly. I was upset that there were no cinnamon buns during breakfast, and the pancake machine was not working. I have a prefer competitive two hotels and prefer Holiday Inn express for the cinnamon buns!

Business

10/10

Exceptional

26 Apr 2025

Douglas

Everything was as it should be. They offered a very good breakfast.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

Muammer

Thanks

10/10

Exceptional

18 Apr 2025

John

Good location for what we needed.

6/10

Pleasant

16 Apr 2025

Ernest

Hotel is partially under construction. Hallway leading into the pool was

Friends_and_family Family

8/10

Excellent

15 Apr 2025

Heather

Making a reservation was easy, but property construction was not disclosed. Renovated & clean.

Leisure Family

10/10

Exceptional

12 Apr 2025

Ricardo

Excellent stay enjoy

2/10

Poor

10 Apr 2025

Verified traveler

Total fail.

If there was an option for “zero” stars I would have chosen. The front desk lady informed us (quite rudely) that our room wasn’t available because someone was already in it. We booked weeks in advance. She tried to downgrade us with no price change and the room didn’t accommodate. 100% unacceptable. She and the manager were unprofessional at the least. The attitude is what sent us to rebook at another hotel. (Not to mention the hotel was under construction and there was no acknowledgement). Fail.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Sheila

Great hotel

6/10

Pleasant

21 Feb 2025

Thomas

Good location near restaurant shopping. Hotel lobby is under construction. Elevator is in need of replacement. Rooms were a good size with nice amenities and clean. Breakfast was in a meeting room standard fare for free hotel breakfast would stay again if in the area when construction is complete

Business Family

8/10

Excellent

16 Feb 2025

Fawn

Front desk was great at checkin. Original room was an adjoining room but there was loud children next door. Went to the front desk and they moved my room. Very helpful & friendly

Self

10/10

Exceptional

09 Feb 2025

Stephanie

Staff were wonderful and very accommodating. breakfast was very good. rooms were clean

Leisure Family_with_children

10/10

Exceptional

02 Jan 2025

michael

Renovating, or would have rated everything 5 star

10/10

Exceptional

01 Jan 2025

Kelly

Very nistaff

Business_and_leisure Self

10/10

Exceptional

01 Jan 2025

laura

All good

Leisure

6/10

Pleasant

30 Dec 2024

Leslie

Will not return

Each day for breakfast, the decaf coffee was cold and tasted horrible.

Partner

10/10

Exceptional

28 Dec 2024

Krystal

We recently stayed, they were renovating the first floor rooms but did not affect us in our room. Have no complaints about here

Leisure Family_with_children

4/10

Poor

24 Dec 2024

Celina

Ordered a King Suite but was given a standard room, employee insisted it was the correct room - disappointing paid the suite price to get cheaper room.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Dec 2024

Kelly

Very nice hotel and rooms were very clean

Business_and_leisure Self

10/10

Exceptional

25 Nov 2024

Kandace

.

Leisure Family

8/10

Excellent

19 Nov 2024

Sarah

The place itself is amazing. Staff was mostly great. Internet was terrible. It literally changed depending on where you sat in the room. My husband was told to “walk around the room” to get access. That’s really the only down side to the place.everything else rocked

Leisure Partner

6/10

Pleasant

30 Sep 2024

Monica

The room prices were rather high considering half the hotel is under renovation and there are portions of bare walls, ripped carpet, etc.

Leisure Family

4/10

Poor

29 Sep 2024

Verified traveler

Construction zone

The hotel is under construction. Stepped off the elevator surrounded by construction workers. Smelled wet drywall mud the whole time. The corridor had no paint on the walls, old torn out carpet laying on the bare floor as protection and drywall dust everywhere.
I understand remodels and the room was new and great but they should close down a floor or wing at a time. At least they should notify guests ahead of time they are in construction.

Partner

2/10

Poor

14 Sep 2024

Alicia

The staff is very kind and they are redoing the hotel but it was not a big deal. We were in room 210 and the bed was broke and you couldn't even sleep. Springs in your back. If you stay here avoid room 210.

Business Family

10/10

Exceptional

07 Sep 2024

Verified traveler

Very n ice and supportive staff. Easy check in.

Friends_and_family Family

8/10

Excellent

02 Sep 2024

Tarin

We saw signs stating they were under renovation, but the room we stayed in was clearly dated. Cleanliness was okay, employees were neither friendly nor blatantly rude. There was a huge pile of construction items outside that had a group of people in them - not sure if they were just hanging out smoking or homeless, but left us feeling uneasy about parking near by.

Leisure Family

2/10

Poor

25 Aug 2024

Mark

Had ongoing construction and they never cleaned our room or gave us fresh towels fire alarm went off early in the morning for no reason

Leisure Family

8/10

Excellent

12 Aug 2024

Rachell

Expected better

Staff was friendly, sadly every time you will find them outside smoking by the door not at the front desk. the room was clean but run down condition. Wallpaper was peeling off the wall. The bathroom had water damage on walls and on the door, tub was a jetted tub that did not work. the pool was unkept, you could scrape off the grime of the pool walls. Bathroom in pool was not in good condition, Mold and rust was everywhere. Breakfast was good.

Business

4/10

Poor

09 Aug 2024

Kamilla

Very outdated

10/10

Exceptional

30 Jul 2024

Zian

Very close to gas stations, Walmart and restaurants - ideal place for a stay during a long road-trip. They’re currently renovating the interior so it should look even better with all that done!

10/10 would recommend.

Leisure Family

4/10

Poor

25 Jul 2024

Phillip

Run down , dirty hotel
Also Internet was not working for 2 days

Business

10/10

Exceptional

22 Jul 2024

Todd

Very clean and welcoming. Even though the hotel was in the remodel stage it you weren't even bothered by noise or any inconvenience.

Leisure Family_with_children

4/10

Poor

21 Jul 2024

Scott

My room smelled like marijuana. I asked for another room - the only suggestion they offered was to give me air freshener. Could hear the guests in the adjacent room. Not a very good insulation.
The bathrooms were dirty with peeling wall paper and some mold on the walls. Not a great experience for the price.

Leisure Family_with_children

6/10

Pleasant

08 Jun 2024

Kristine

Staff put us in a room next to the pool when the hotel was probably not 1/2full. The paint and appliances in our room were dated, with the bathroom door paint worn off.

Breakfast was good.

Leisure Family

8/10

Excellent

07 Jun 2024

Steven

Conveniently located. The sign was tough to see from the road but it sat back off the road so it was quiet

Business Family

10/10

Exceptional

07 Jun 2024

Steven

Conveniently located

Business Family

2/10

Poor

01 Jun 2024

Francisca

I found a bedbug in my room’s curtains.

Business_and_leisure Family_with_children

6/10

Pleasant

29 May 2024

Patrick

I had insects inside the room. and spiders

Family

8/10

Excellent

28 May 2024

edith

Great experience Al, and store clos for shopping

6/10

Pleasant

25 May 2024

Verified traveler

Does not look well maintained in my opinion.

Friends_and_family Family

6/10

Pleasant

08 May 2024

Sherrell

The Breakfast was a 2 out of 10

10/10

Exceptional

20 Apr 2024

Tom

This place is great! Our stay was perfect, check in was awesome and the property was super clean.

Leisure Family

10/10

Exceptional

13 Apr 2024

John

Nice stay

10/10

Exceptional

09 Apr 2024

Denise

This is an older property, but very clean and the staff has all been very friendly and helpful. The area has many restaurants within a few minutes. We did not use the pool, but it is large and again very clean.

Leisure Family

6/10

Pleasant

01 Apr 2024

Josh

This property is clearly in the middle of renovations so I’m hesitant to be too critical. My family stopped at this spot because it’s along the highway on our long drive home after visiting family for Easter. There were signs about construction starting in the morning which is fine. But my main concern is that the large tiles in the bathroom were clearly not properly secured, one of them I could easily lift up on my own it was totally separated from the grout. I was worried my young children would lift it up or get their feet pinched between the tiles. It was not busy and I’m sure they must have had other rooms available that weren’t unfinished but after getting to the room after midnight with young children just trying to sleep for a few hours and continue our drive early in the morning it didn’t seem worth it to complain and switch rooms. I do not think that room should have been assigned to guests in its condition and it would be clear to anyone who stepped into that bathroom.

Leisure Family

10/10

Exceptional

08 Mar 2024

Robert

Awesome

Leisure Partner

10/10

Exceptional

03 Mar 2024

Elena

Quiet and clean hotel, ample parking and good free breakfast!