Name: La Quinta Inn Cleveland Macedonia
Address: 268 E Highland Road, Macedonia, 44056, US

10/10

Exceptional

06 Aug 2026

Gloria

It was nice and clean.

8/10

Excellent

04 Aug 2026

Warren Fung

Na

6/10

Pleasant

03 Aug 2026

Nancy

The pull out bed was uncomfortable and dirty. The carpet was dirty in the hall ways.

6/10

Pleasant

31 Jul 2026

Frederick

As other reviewers have said, the floors are dirty. The vinyl floor and carpet were sticky.
Otherwise, the room was OK.

4/10

Poor

31 Jul 2026

Kayla

Staff was very friendly and helpful! Pool and lobby areas were clean and well lit. However, the room smelled musty, the curtains were severely waterstained, and the mini fridge made a horrible rattling noise when it turned on.

4/10

Poor

30 Jul 2026

Megan

My room smelt very musky. Noted mold on AC unit vents and shower ceiling. Tub was dirty on the outside. The elevator smelt like cigarette smoke and the halls smelled like strong deodorant spray or carpet cleaner. The staff was very nice. It was already 8pm and I was only staying for 1 night, so I stayed.

8/10

Excellent

27 Jul 2026

Jessica

Hotel was nice - just seemed a little out dated

6/10

Pleasant

26 Jul 2026

Melissa

The staff was great and the room very clean. The pool was nice for its soze and the hot tub was anjoyable.

A few things that were negatives were the toilets are a very low height and made it uncomfortable to use.

The breakfast options were also lacking for the cost we spent to stay. Most of the options did not taste well or were cold when they were expected to be hot. We had to go to a neighboring restaurant to feed all the people in our party before checking out of our stay.

The pop machine on the 3rd floor was also empty and I had to go to the 1st floor to get a beverage.

10/10

Exceptional

26 Jul 2026

dirk

Excellent stay,
Clean facility,
Very friendly

4/10

Poor

26 Jul 2026

Rita

The hotel was dirty and breakfast selection was lacking

10/10

Exceptional

26 Jul 2026

Dennis

Great sfaff.

2/10

Poor

25 Jul 2026

Carlynn

We tried two rooms and both were unacceptable. They were not clean. Hair in bed, ants, sticky stuff on chairs, etc.
The manager was understanding when I wanted to cancel and did not give me a hard time.

Family_with_children

10/10

Exceptional

25 Jul 2026

corrie

Was nice and easy hassle free. Staff was helpful and kind

8/10

Excellent

23 Jul 2026

Alaithia

Room was clean. Breakfast was decent. Pool and hot tub were enjoyed by the kids.

6/10

Pleasant

23 Jul 2026

Kriss

Front staff was excellent. Our state was very well however we did not get towels for every single day that we stayed there and housekeeping did not make accommodations to clean the room while we were away at work. Other than that it was a really good stay.

Partner

10/10

Exceptional

22 Jul 2026

Robin

The front desk staff were very friendly.

4/10

Poor

19 Jul 2026

Jamie

Wouldn't stay here again. Room had an odd smell, bathroom wasn't cleaned very well. Breakfast was as expected however the staff was not taking care of the trash and it was overflowing.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Timothy

The breakfast is supposed to go till 10:00 there was nothing left at 9:00 The hallway carpets were nasty.. our room look like kids have marked with crayons all over the wall. There was a lot of police presence. And when I came back to the hotel later that night there was vomit in the intro of the door. Wouldn't recommend.

Partner

6/10

Pleasant

18 Jul 2026

Trevor

Needed cleaning and upkeep. Walls were very thin and smelled heavily of smoke even though it was a smoke free facility.

Partner

8/10

Excellent

18 Jul 2026

John

Overall it was very nice. When I got to my room there were a few gnats/fruit flies in the room. Nothing horrible but they did multiply as my stay went on. The AC unit was also kind of noisy. But I truly enjoyed my stay. I would use them again.

Self

8/10

Excellent

18 Jul 2026

Mariah

The staff were all pleasant and helpful. The breakfast was okay, but we couldn't do it every morning so we went to Bob Evans nextdoor or tried to find a diner. The pool was nice; I'm pretty sure it was salt water and not frigid. The bed was comfortable but the pillows were not. The water pressure in the shower was fantastic.

Family_with_children

4/10

Poor

17 Jul 2026

Brett

Before entering the hotel, there was no parking due to so many trailers in the parking lot. I asked if they had additional parking and was told no. Even though this is supposed to be a smoke free facility, there were a number of people smoking pot inside. The carpet was quite stained and there were hairs in the bathroom. We booked a room that was supposed to sleep 5 but there were only two double beds (no pull out sofa). The hot tub had dirt and grime floating in the bubbles.

Family_with_children

10/10

Exceptional

17 Jul 2026

Trey

Easy check in, room was clean, very professional staff

Self

2/10

Poor

16 Jul 2026

Tysen

The property has not been maintained well. Every carpet looks stained. Our room smelled like cigs and pet dander. The linens looked off white, the vents and AC had never been dusted. My bed literally squeaked. I will never stay in another LaJ hotel again.

Family

6/10

Pleasant

16 Jul 2026

Yukiko

The room smells like pets since it’s a pet friendly hotel. We don’t have pets and we could smell some animals.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Mark

Water mysteriously appeared on our bathroom floor our 1 st evening. Gave us towels to soak up. No maintenance on staff that night. Never found where the water came from, and it never did I it again. Could stand a remodel.

8/10

Excellent

15 Jul 2026

Michael

Overall very nice stay. We used the pool which needed towels. Were able to get fresh ones from the clerk right away. Floors looked a little old and run down

Family_with_children

2/10

Poor

13 Jul 2026

Judith

When we arrived to our room we pulled the cover down and the sheets were covered in black curly hairs. Proceeded to go to front desk (10pm) and was told the maid went home so the best they could do was give me clean sheets so I could change the bed myself. Did not offer to come and change and there was two people at the desk. Horrible customer service. Will not ever return.

Family

2/10

Poor

10 Jul 2026

Norma

The beds were clean and the staff were very nice. That’s all I can say positive about this property. The hot tub had a nasty thick ring around the top, the pool water was so cloudy there was no way to see the bottom, and the chemicals were so strong they were burning our eyes. The concrete around the pool was not clean and the ceiling vents needed to be cleaned. Most surfaces had some rust showing. The halls smelled heavily of a perfumed spray. The breakfast area was a mess the next morning with fruit flies around all the foods. Overall, I can say without a doubt that my family and I will not be staying there again.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Naomi

It was okay, the hallway carpet was horrible and dirty and the room had an odor, but I had Lysol and 91 percent alcohol. The bathroom around the baseboard was not too clean, but my grandson enjoyed the pool and staff was great. Need upgrade on room furniture.

Family_with_children

4/10

Poor

10 Jul 2026

Tim

Our drawers would not stay closed in the dresser. We had to use the coffee packets to wedge the doors closed. The “fresh”” towels were not clean as one of the wash cloths had a chunk of hair embedded into it. Absolutely disgusting. Just glad we only stayed for one night.

Partner

6/10

Pleasant

09 Jul 2026

Taylor

The vent in the bathroom was hanging off the wall and covered in mold and there was mold in the bathtub. Everything else was pretty much okay though that just was really gross

6/10

Pleasant

07 Jul 2026

Robert

Weak toilet handle in the tank. The handle snapped so I had to manually flush every time.

Self

8/10

Excellent

06 Jul 2026

Lauren

Easy check-in. Nice room
adequate breakfast.

Family_with_children

8/10

Excellent

05 Jul 2026

Liyong

It is very close to the national park, making it a convenient place to rest with a great location. The parking lot is large, and while the breakfast is average, it is acceptable

Family

10/10

Exceptional

05 Jul 2026

Maximo

Good

6/10

Pleasant

03 Jul 2026

Akiah

Overall my stay was good but I will say that the bathrooms have not been well maintained as far as the floor tile and showers. In between the tile there was dark dirt build up. You can tell that housekeeping/maintenance does not do actual deep The sheets had stains on them but were replaced upon my request. The pool area was open and the cleaning crew was in there each morning but the flooring in that area was not in good condition and there was no working AC in that area either. It was just as hot in the pool area as it was outside.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Kartavya

Everything was great

Family

10/10

Exceptional

03 Jul 2026

richard

nice

Family_with_children

8/10

Excellent

28 Jun 2026

Thersilla

The hotel was conveniently located in proximity to restaurants and major road ways. I liked that it was pet friendly. The room was clean and quiet but furniture had visible wear and the room had a smell. Staff was very nice. Overall for the price I would stay again.

Pet

8/10

Excellent

28 Jun 2026

alice

The free breakfast was horrible.

6/10

Pleasant

27 Jun 2026

Collyn

We had a suite and it’s wasn’t vacuumed. There were Cheerios all over the floor. The sink drains were both clogged. The hot tub was nice and the breakfast was good.

Pet

4/10

Poor

27 Jun 2026

Lori

Was not a fan of the hotel, smelled like weed and needs updating!

Self

4/10

Poor

26 Jun 2026

Norman

This property is not maintained or kept clean. The floors and carpets were filthy. Terrible odor on the 2nd floor and possible hot boxing in rooms close by.

2/10

Poor

26 Jun 2026

Edward

We booked three rooms. This was the worst hotel we have ever stayed in! My daughter and husband's room along with our two young grandchildren room had mold in the bathroom, fire alarm dangling from the ceiling, and furniture damaged.
There was blood on the sheets and the comforter. When contacting the person in charge, they said they would be coming to the room. They also needed more towels so went to the desk. They were given sheets to put on themselves. The mattress and mattress cover were filthy. The second bed was also dirty. The room my husband and I booked the furniture was the same. The mattress was dirty too as I checked for bed bugs. The drained in the shower did not work. The beds were not even a full size. The third room we booked for a friend and our adult son had furniture the same. They had no soap and had to call the desk about that. They also called the desk that their TV didn't work. They were told that all the TVs were not working. Our TV was working so not the case! The next morning was just as bad. The breakfast hours were 6-9. No coffee or breakfast items until 7. The counter was dirty and not cleaned, crumbs at the bottom of the utensil holders. The juice machine drip pan was filled up with liquid. This area was not well kept and concerning. When reading reviews after our stay on line, not Expedia reviews, people were saying the same thing we experienced. Expedia reviews had some 10/10. This hotel should be investigated!!!!

Family_with_children

4/10

Poor

25 Jun 2026

charles

Room was dirty and not well maintained. There was dog hair on the carpet and the room had a foul smell upon arrival.

The lobby and elevator were dirty. There were roaches near the lobby elevator door.

Staff was friendly and helpful replacing a broken hairdryer. They are the difference from one star to two.

Partner

8/10

Excellent

24 Jun 2026

Dr. Rochelle

The room was spacious. ONLY because the 1st floor level was full, was I able to have my service dog with me on the second floor. I suggest more rooms are available on at least the second floor for service animals. Be sure and notify the hotel in advance. Overall, it was worth the stay.

Partner

10/10

Exceptional

22 Jun 2026

James

Front desk staff was great.

10/10

Exceptional

20 Jun 2026

Samantha

The gentleman at the front desk was incredibly friendly and lovely to speak with as he checked me and my sibling in. I will say that I wish the sheets/blankets for the pullout bed had been cleaner. There were still stains that could have been cleaned better (ie a blood stain) but I had a blanket I brought with me so it wasn’t that big of a deal. Other than that it everything else was great.

Family

8/10

Excellent

19 Jun 2026

Tracy

Good basic hotel for the price, just a little tired room. Unfortunately the breakfast was not good at all, as I was making toast and discovered they were out of butter after I had already began toasting the bread. The omelette was extremely processed and nasty and the bagel was dry. Everything else was acceptable about the hotel.

Family_with_children

6/10

Pleasant

17 Jun 2026

Teresa

Based on location is why I booked hotel. Check in process went smooth and front desk clerk was very friendly and helpful. Unfortunately, I would not stay at hotel again. The breakfast did not provide enough options for our party, but it was nice that a Bob Evan's was next door. Also, hotel should not provide linens with stains. Does not matter that they have been washed; seeing blood stains does not make patrons feel good about hotel.

Family_with_children

10/10

Exceptional

15 Jun 2026

Travis

Very nice, clean and well maintained!

Partner

6/10

Pleasant

15 Jun 2026

Lorinda

The best I can say is was good location for.my needs. Saw good reviews beforehand, my experience was the property overall is a bit dirty looking. Breakfast average with no meat selection available and small dinning area that was crowded due to size. I stayed three nights and my room was not cleaned /touched the whole stay. I came back each day from hiking to find the room untouched. There was no conditioner in the room to start with, I had 2 towels for 3 days . No coffee by day 3 morning. The evening I went to use the pool the whole hallway was blocked by equipment. Needless to say I would not recommend for the cost there are other places in the area. The room itself was not bad, bed comfortable. If your just looking for a bed and not a vacation , your probably okay. Myself would not return

Self

8/10

Excellent

14 Jun 2026

Gayla

I was greeted by a very friendly face. The clerk also happily helped us with a problem with our t.v. I found the room clean, but the carpets in the halls do not look like they are cleaned often. All of the rooms are NOT suites. We only had motel room basics in our room. Those in my group that used the pool found the water a little cool but thought the water and pool area were clean and well stocked with pool towels. I would be happy to stay here again. Oh, we were also very happy with the breakfast. Lots of tasty options in a clean setting with enough tables and chairs to eat comfortably.

Friends_and_family Family

4/10

Poor

13 Jun 2026

Diane

The bed in our room was sagging and uncomfortable. The room also had an odor.

Partner

4/10

Poor

13 Jun 2026

Mariah

This hotel did not at all meet La Quinta standards. I’m not sure if it is franchised or what other excuse there is for the deviation. We booked it bc of the name recognition and its location near the national park was perfect. The filth and smell of the hotel, however, was unacceptable.

The hallway smelled like Indian food, the carpet there had not been vacuumed in long enough that there was debris (it was the same filthy look at 9 am as it was the prior day). The bed had a fitted sheet that only came down about 2-3” and left the mattress exposed. The bathroom was cleaned well, so that was good. The room itself, however, had a desk chair and other furniture that were covered in old dust like it had been pilled from a warehouse.

But most importantly, as a warning for others: the room had a mildew odor, and when we turned on the loud outdated heating/cooling unit, it belched out a cloud of mildew odor and continued to the entire time it ran. If I had mildew sensitivities, I’d probably have had to leave. Simply upgrading these HVAC units would be a critical improvement to the property.

Would I stay again? I wouldn’t. It was grossly overpriced. Even more importantly, it didn’t meet a La Quinta standard. The staff were very nice, however… Not their fault….

Partner

4/10

Poor

08 Jun 2026

BRENTON

Would not stay here again.It seemed the morning staff person was more interested on talking on her cell phone than monitoring the breakfast bar area or at least making eye contact and saying good morning. The housekeeping staff was exceptionally patient with us leaving our room and I credit them on being friendly. Maintenance was poor as the satellite dish had been knocked over, not fixed, that totally disrupted t v reception. Assuming poor was hazy and concerning for it being not clean. Alot of room for improvement at this facility.

Family

6/10

Pleasant

07 Jun 2026

Esteban

Need to was the carpet from the room and from aisle going to the pool. Towels from the pool was dirty and the blanket dirtiest as well.

Family_with_children

6/10

Pleasant

02 Jun 2026

Kimberly

The cleaning lady never cleaned our room the entire 5 days stay. Good thing I bought stuff to clean my own room and my own extra towels. The front desk staff was nice.

Family_with_children

6/10

Pleasant

26 May 2026

david

We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven.
Maybe comfort suites is a better option next time.

Partner

2/10

Poor

25 May 2026

Andrew

This place was so gross and not well-maintained. Breakfast tasted awful. Location was scary. Smell of weed in the elevators. The only upside was the pool and hot tub. Do not stay here.

Family_with_children

4/10

Poor

22 May 2026

taedong

Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests.

Also, I was disappointed because the breakfast seemed to have been prepared with very little care.

Family

8/10

Excellent

14 May 2026

Roberta

The lobby was really nice and clean. The hall carpet and elevator tile was filthy. The drawers in the chest of drawers in our room would not stay closed. This caused a safety issue during the night. When walking to the restroom, the drawers would be in the walkway. I hit the top drawer with my arm. Other than the drawers, the room was nice. The shower head was great.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Jayenae

It was an average stay. The room could’ve been cleaner. There was hair in the tub when I arrived. Had issues connecting to the Wi-Fi. I received a call from staff to my room about a noise complaint that was coming from the room next to me. The staff was a bit rude about it. Other than that it’s a cool place to take the kids for the pool alone. I give it an 3 out of 5 stars.
(P.S they have a longer hold on your credit card than most hotels. Mine’s was for $100.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Bernard

Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time. It was a bar got a hand shower you should be able to connect to, but there was no way to connect it and have it stay in place and then it was only 4 ft in the air. Being 6 foot tall, this was not ideal. The real kicker was after checking in I received a text telling me that I could respond if there were any issues so I sent pictures of the issues that I just mentioned, and never got a response.

Self

4/10

Poor

11 May 2026

ashley

We didnt get to eat breakfast. Not enough space for everyone to make food

Family

2/10

Poor

11 May 2026

Elizabeth

This hotel is older and in rough condition (dresser drawers broken off their tracks, holes in the carpet), but most importantly, it is not clean. There were multiple stains on the furniture, carpet, walls, and headboards. The sinks don’t drain. The breakfast area tables and chairs aren’t clean either.

Family_with_children

8/10

Excellent

08 May 2026

Debbie

Room was not made up daily. Shower supplies ran out the day we left, because the room was not maintained when we were there.

Family

10/10

Exceptional

07 May 2026

Mickey

Everything was wonderful although it would be nice if they refinished the pool area floor

Partner

6/10

Pleasant

03 May 2026

Mitchell

Beds are awful. Like sleeping on a cardboard box. Left me with major back issues due to lack of any type of support. Breakfast items limited to powdered eggs, typical cereal choices and cheapo yogurt.

Partner

10/10

Exceptional

30 Apr 2026

Jana

We are traveling across country and planned our stops so we could stay here again this year, our favorite place on the 3000 mile journey!

Pet

10/10

Exceptional

30 Apr 2026

D Scott

Everything was great. Room was nice. Third time staying at this location. Staff are very nice and helpful. Will stay there again.

Self

4/10

Poor

26 Apr 2026

Steven

First and foremost the property looks nothing like the pictures. The beds were worn out and extremely uncomfortable to the point we ended up not staying the last night. The beds were so bad that one bed was hard as a rock and the other was so worn out it had a giant dip in the middle that me and my wife kept sinking into. The room was run down to the point base boards were falling off in the bathroom. The staff was friendly and helpful but this hotel is in serious need of a remodel and upgrade. I’m still trying to get my money back for the last night but the hotel said they would not refund me and I needed to talk to the company I booked it through.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Judith

Excellent location, but needs better upkeep and cleaning. Quiet overnight, and the breakfast was good.

Partner

10/10

Exceptional

22 Apr 2026

April

Really enjoyed the hot tub and pool

Family

2/10

Poor

20 Apr 2026

Ashley

Was not a quite peaceful stay kids were playing running in the halls. The police was called.

Partner

4/10

Poor

20 Apr 2026

Noel

This property was just not clean enough for me. Had a musty smell. When I first walked into my room it smelled like cigarettes and it is supposed to be a non-smoking property.Rugs in hallway were dirty. They put me in a handicap room I didn’t reserve that. It would’ve been OK but the bathroom was not clean. It had tile and it is pretty nasty looking. I had to lay towels down on the floor in order to even walk on the floor and to get in the shower. But I made it through the night after I went and got some Lysol and some Febreze clean it up a little bit had a few hours of sleep and left. I will not be going back there.

Self

4/10

Poor

18 Apr 2026

Megan

Room cool air didn't work

Family_with_children

2/10

Poor

18 Apr 2026

Timothy

Unfortunately this hotel was very dirty and the room was even worse. Blood stains on sheets, hair everywhere.

Partner

10/10

Exceptional

14 Apr 2026

Tammy

Beds were comfortable! Dog friendly! Clean

8/10

Excellent

14 Apr 2026

Mike

Clean room nice pool hot tub good breakfast

Partner

8/10

Excellent

13 Apr 2026

Nate

breakfast was great. coffee was great

Pet

10/10

Exceptional

12 Apr 2026

Ashley

Clean room, clean pool area, hot tub and pool both were in working condition. Hot fresh breakfast. I would recommend and would stay again.

Family_with_children

4/10

Poor

11 Apr 2026

Vanessa

Only stayed three nights. The second night, the hot tub had brown water in it and was very smelly. The third night the hot tub was clean but not hot at all. The room the pool was in was freezing cold. Couldn't stay in the pool more than 10 minutes. Staff was kind but not very attentive or concerned.

Family_with_children

6/10

Pleasant

09 Apr 2026

Roberta

Room was ok, water was hot. Beds were comfortable.
But stairwell smelled badly and the breakfast wasn't great.

6/10

Pleasant

04 Apr 2026

Carla

Breakfast was exceptionally disappointing. Pool and fitness center were good… could use some more options in the fitness center and the hot tub jets made a horrible noise when running.

Family_with_children

10/10

Exceptional

31 Mar 2026

Muriel

Very nice

6/10

Pleasant

31 Mar 2026

Caleb

Hotel is dated, beds are small and it needs to be cleaned up. There was damage to the walls in the hallways and hotel. The elevator needed to swept and cleaned. Breakfast was what you’d expect for a continental breakfast.

8/10

Excellent

29 Mar 2026

PHIL

Property needs a little work around pool area and bathroom

Business

10/10

Exceptional

28 Mar 2026

Carrie

Breakfast was very good

10/10

Exceptional

27 Mar 2026

Lacey

The room was very clean! Plenty of amenities and was very quiet even though you’re by a busy street. Staff was very polite and accommodating.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Carla

Everything from the rugs in the lobby, to the waffle maker, to the bathroom, to the pool was just filthy. Staff were not bothered by the state of the rooms, breakfast area, or pool. Unless it's a last resort, I would not recommend.

Family_with_children

4/10

Poor

21 Mar 2026

Erin

Exhaust fan falling off the wall and baseboard in the bathroom fell off. Pubic hair on the wall in the shower. Chunks of something behind the beds on the wall towards the ceiling. Bubbles in hot tub had black specks so we couldnt even use it. Family of 6 kids stood in front of the breakfast bar for 25 min so we couldnt even eat breakfast. Is a great location and center to everything and staff was polite

Family

10/10

Exceptional

18 Mar 2026

Brian

Nice place

10/10

Exceptional

16 Mar 2026

DONNA

no towels available at the pool.. they had not been restocked. otherwise I have no complaints

Family_with_children

8/10

Excellent

12 Mar 2026

Ree

Place was clean , loved the swimming pool

Family_with_children

8/10

Excellent

10 Mar 2026

Pamela

Dog across the hallway would not stop barking.

Friends_and_family Friends

8/10

Excellent

09 Mar 2026

Martha

It was good

8/10

Excellent

05 Mar 2026

ramin

It’s was good for 2 nights

6/10

Pleasant

02 Mar 2026

ShaNell

The property was ok for a quick stay. However the pool was foggy and the jacuzzi had literal dirt floating in it. Aside from that my room was clean. However walls are extremely thin here on the first floor which is where I was placed.. other than that decent stay for 1 night.

Family