Name: Homewood Suites by Hilton Cleveland-Solo
Address: 6085 Enterprise Parkway, Solon, 44139, US

8/10

Excellent

10 Jul 2026

Evangeline

Property well-maintained, easy and convenient parking. The staff was absolutely wonderful. Warm welcome, very courteous, kind and helpful.

The room was home away from home.

Will definitely be starting at the Homewood Suites by Hilton on our future visits to Ohio.

Thank you very much for your outstanding service.

Partner

4/10

Poor

28 Jun 2026

Maurice

The internet and tv was out during my entire stay which was a huge inconvenience as I needed the WiFi for work and the convenience of a working television.

Family

6/10

Pleasant

27 Jun 2026

cynthia

Check in is at 3pm. I arrived at 230pm to check in but had to wait until 345pm.

Partner

10/10

Exceptional

22 Jun 2026

Jose

I just wish the pool was heated. The pool was too cold but anything else everything was nice.

Family_with_children

10/10

Exceptional

09 Jun 2026

sameh

Highly recommended

Family_with_children

6/10

Pleasant

08 Jun 2026

Lindsey

Excellent location and staff. Our bed was not made. Missing sheets and a mattress pad was used as a insert for the duvet cover. There were pillow cases on the bed

The staff was wonderful.

Because of our late check in we did not bother the staff with the bed and found sheets in the closet.

Partner

4/10

Poor

25 May 2026

Gregory

Wifi was useless. It would come off and on. And breakfast was very spartan; never seen use a bare selection before at a Hilton property.

Family

6/10

Pleasant

25 May 2026

Brendan

Staff were friendly. Overall stay was decent.

Self

6/10

Pleasant

24 May 2026

Jennifer

Over all was a great place the bathroom just wasnt the cleanest there was black hairs all over the floor and the shower and toilet had orange spatter on it. Room was a little noisy to.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Sharon

It was very peaceful I will stay any time I visit my family in Solon Ohio

Self

6/10

Pleasant

26 Apr 2026

Danie

The overall stay was nice! I loved the recently updated suite. I only wish that I knew that the pool was closed and they were doing construction starting around 8a every morning prior to me booking.

Partner

8/10

Excellent

20 Apr 2026

Lisa

The good-the staff was amazing-so helpful
Breakfast had lots of choices
Our floor was newly renovated and our room was beautiful except the bathtub still needed to be refinished-not sure why that wasn't done with the rest of the remodel!
Hotel is close to a few restaurants and easy to get to a major highway.
The bad-this hotel is still under renovation so we were treated by noises from the construction going on in the floor below us-even on a Saturday they were working! I get it that they need to get the construction done but working on a Saturday AM at 7 was not ideal. It was also tough to try to nap in the middle of the afternoon with the banging!!! Workout room had a spin bike that had a seat that was wobbly and one treadmill didn't work-no towels in the workout room. Pool was not open due to the construction.
I would stay there again....once the construction was done!!!

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Stephen

The property is undergoing renovations. 3 things in our room weren't up to standards: 1) I had to call maintenance to re-set the thermostat. Even when he did and we came back from dinner, the room was still 78 degrees. Thank God there was a ceiling fan in the bedroom! 2) The coffee maker doesn't work and I'm a caffeine addict. 3) The body wash dispenser in the shower was empty.

Partner

6/10

Pleasant

30 Mar 2026

Nicholas A.

The room was fine, but there were some key parts of the booking that were pretty upsetting. The pool was closed, which is one of the main reasons I booked this hotel (this was my son's birthday weekend- I specifically look for a pool for him to swim in). A good portion of the hotel (not just the pool) was getting worked on. Sunday morning, there was extremely loud banging from the workers before 8:30 am, which woke up my fiance. Also, Expedia was correct about the $50 charge for bringing our dog, but there was also a \"non-refundable pet cleaning fee\" for $150 that I was not expecting. This was a disappointing stay

Family_with_children

10/10

Exceptional

19 Mar 2026

Charles

Currently undergoing renovations but it is being completed very professionally and does not inconvenience the guests. Staff is great and very courteous!!

Partner

10/10

Exceptional

17 Mar 2026

Sandra

This location was beautiful, staff pleasant, the hotel had all you need when you are away from home. Clean and smell good. I look forward to returning.

2/10

Poor

03 Mar 2026

Cierra

I had a horrible weekend no on let me know the pool area was

2/10

Poor

16 Feb 2026

Mary

We were aware that the hotel was under renovation, but there was no excuse for the state this hotel was in. There was trash everywhere. Outside the entrances, inside in the hallways, outside of our room. There was a strong smell of marijuana outside the entrance, as well as in the hallway outside of our room. The first night, the lights under the bed turned on every time we moved in bed, and kept us up all night. There was no housekeeping services, so we had no clean towels the whole stay. The last night, the fire alarm went off at 4am because someone was smoking in their room. We packed up and left after that. Will not be staying there again, even though we go to that area frequently for competitions.

Business

4/10

Poor

10 Jan 2026

Patricia

Property under construction. Drywall dust everywhere. Moldy shower curtain and hair from previous guests in room. Only one elevator worked. Ceiling fell in in.pool closed several days. Should have let us know about construction.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Marilyn

The overall cleanliness of the room was good. The staff was very friendly, and helpful. For breakfast they gave a verity option.

Leisure Self

10/10

Exceptional

16 Dec 2025

Michael

Parking was great even during the snow.

Business

4/10

Poor

13 Dec 2025

Matt

Well we planned our trip around check in time. So we left early to check in before we had to get to our event. The check in time was 3pm. We got there at 245 and could not get our room until 345. We had to go find a place to sit and wait. Was a inconvenience

Business_and_leisure

6/10

Pleasant

14 Nov 2025

Cindy

Room was next to elevator and was loud. There were other rooms but this is the one they gave me.

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Christine

Staff was nice

Leisure Partner

10/10

Exceptional

07 Nov 2025

Melissa

Clean room friendly staff

Business

4/10

Poor

27 Oct 2025

Erin

Room was clean but in need of repair. Shower held together by duct tape, outlets didn’t work, and not the end of the world but no smart TV. Only 41 random channels to choose from.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jonathan

Great place to stay

Leisure Friends

6/10

Pleasant

15 Oct 2025

Chi

Good property and nice staff.
However, there was no housekeeping during my entire stay (3 nights).

Business_and_leisure

10/10

Exceptional

14 Oct 2025

Jonathan

Great staff and clean rooms!

Leisure Friends

10/10

Exceptional

07 Oct 2025

Kulwinder

Clean room very nice place

Business

2/10

Poor

05 Oct 2025

Tami

Very noisy neighborhood and guest playing loud vibrating music hours

Leisure Self

4/10

Poor

25 Sep 2025

Mike

Dated, poor quality of work on updates they tried to do. Dingy. Won’t stay here again.

Business Self

2/10

Poor

21 Sep 2025

Jason

No good

Reservation was made for pay at the property mind you my wife and I get a room once a month never has any place taken money out of my account until I check in. This place did just that took the money from my account the morning of my stay I reserved a king suite they changed a $150 deposit. Then put us in a queen room that was the most uncomfortable bed and pillows not that pillows at any hotel are great but these where garbage I spoke to management they handled these issues by offering me a $25 discount. Never again

Partner

10/10

Exceptional

01 Sep 2025

Tracy

Thank you

Business_and_leisure Family

2/10

Poor

31 Aug 2025

Jack

Room had mold covering the ceiling in the bathroom. Took a photo, showed front desk the photo and their only response was that the rooms will be renovated in October anyway. Very disappointing.

Business Self

10/10

Exceptional

26 Aug 2025

Verified traveler

The Location is Better Than Expected

We've stayed at Homewood Suites before in previous years but not at this Beachwood location. So, we didn't know exactly what to expect. It was a great service as expected but the location was the surprise. It's close to a lor of restaurants and stores. It's like everything's you need is right there and a short 20 to 25 mins to Cleveland Clinic. Hoghly recommended for sure.

Friends_and_family Family

4/10

Poor

19 Aug 2025

Sarah

Stay was not great, but room was big. Internet did not work the whole time I was there (overnight stay for work - could not work). When going to bed, I pulled back the covers to find the sheets were wrinkled making me guess the cleanliness of them. Going in to the shower, it was not clean, soap residue and someone's bottle top was in the shower. I also found mold within the shower. With these findings I then had a look closer at the sink and that too was dirty. I did not sleep on the bed and instead opted for the couch (thank goodness the room had a couch), I did use one pillow but put my hood up to sleep on it. Did not sleep well, I also did not feel safe with how much noise was coming from the hallway, so I placed a chair in front of the door.

Breakfast was ok, they did a more Mexican style with lots of spices, that I did not like (but I'm not a big spice person) and seemed like the other stayer did not like them either.

Business Self

10/10

Exceptional

16 Aug 2025

Brian

Clean rooms, friendly staff.

Business

10/10

Exceptional

14 Aug 2025

James

Great stay

Elevator door sounded terrible when opening and closing, otherwise fabulous place to stay.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Kenyatta

My kids were happy and that's all that matters!!

It was just a getway with my kids to swim and be free since school starts back this week. Great time....My only complaint was that i should of had a sofa bed but instead had to chairs. You pay alot of money and expect whats being advertised. The guy at front desk said manager was gonna call Saturday and he would leave her a note to call but she never did. I made the best of it.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Diane

Clean sheets

Leisure Family

4/10

Poor

23 Jul 2025

Angela

Not a great experience

Not great! Pool wasn’t working, green color. Room smelled awful of urine. Room wasn’t ready. they originally put us in the wrong room and had to switch us. Room needed to be thoroughly cleaned.

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Lateeka

The hotel needs to be updated. Workout room equipment didn't work.

Leisure Family_with_children

6/10

Pleasant

05 Jul 2025

Mma

The suite that made us a little bitter

We went because we stayed there before in this area and the first time was awesome. Its a roomy comfortable room.

This time was more \"awww\" sad face and \"some\" things were missing.

The showers should be given more attention. Slow draining and the glass doors along with many handles were not clean.

Understand unforeseen occurrences exist, if you need the pool, check before you go. It was down the days we stayed.

The queen bed we had was more princess than a queen. I know the difference in sizes. I really wish I had a tape measure to prove it.

No bedbugs! We had a gnat issue but I believe the whole buiding had to deal with that.

The staff was friendly no issues at all there.
It's also in a quiet area.

Im not a gambler but in some instances in playing the lottery I understand you can still win if you match a few of the numbers on your ticket.

The same can be said with our stay here.
Its a gamble, may not win everything but you'll get something out of it.

Partner

2/10

Poor

20 Jun 2025

Kelly

The hotel stunk, the rooms were dingy, the pool did not work

Leisure Family

8/10

Excellent

17 Jun 2025

Ashley

The stay was great, the property was clean, however the pool was out of order and I feel That should have been disclosed at the time of booking. I would have chose another hotel.

Leisure Partner

4/10

Poor

26 May 2025

Joseph

Smoke alarm went off twice in one night. Told us it was from a guest leaving the shower on too long and steam triggered the smoke alarm. No fire department response. No discount offered on at least some of our 2 night stay

Leisure Family

8/10

Excellent

24 May 2025

Rebekah

Overall the property was wonderful and very comfortable. Our visit was somewhat marred by our room overlooking a public grilling patio where people were hanging out, talking loudly and playing music till quite late. If we hadn’t been so tired I suppose we would have gone down to the front desk and asked them to handle it. But we were tired and just annoyed. That said, the rooms were clean, spacious, and comfy. Breakfast had several options including proteins:). Loved the bathrooms.

Leisure Family

10/10

Exceptional

23 May 2025

nataliya

Clean and nice workers

Business Self

2/10

Poor

30 Apr 2025

Dawnette

Free Fire Alarms at Midnight!!

1. About every 2 days of our 7 days stay we had to go get new keys from the front desk because ours would stop working. We were up on the 3rd floor.

2. One of the elevators was broken for two days, making the other working elevator very slow to use as the entire hotel was then needing to use it.

3. The breakfast attendant most days was lazy - forks/plates/food would run out and I have no idea what she was actually doing. They also choose to not have the waffle station out on weekends.

4. The key never worked to get into the pool- we always had to go to the front desk and they had to call engineering. The pool was also unsafe - they had two dehumidifiers in there powered by long extension cords that were just laying on the ground and definitely getting wet when people would walk around the pool.

5. The fire alarms went off at midnight two nights in a row - once for over 20 minutes. When I asked to speak to the manager the next day about a partial credit to our account, the clerk at the front desk said there was nothing they would do about it and that it wasn’t their fault. I was able to get one night credited back on our stay by using the chat feature in the ap.

6. Our daughter got sick one night - I called the front desk to see how if we could get some cleaning supplies I was told she would not leave the front desk and she didn’t have access to any cleaning supplies.

Overall dirty. We will never stay here again - Will pay extra for the Townhome Suites next door.

Friends_and_family Family

2/10

Poor

27 Apr 2025

Nichole

found a bed bug in the room. fire alarm went off twice during the stay in the middle of the night.

10/10

Exceptional

23 Apr 2025

Dolores

Awesome

Friends_and_family Family

6/10

Pleasant

23 Apr 2025

Patricia

Concierge and staff were great! Room was outdated, washroom was dirty, bed and sofa were not comfortable.

Business_and_leisure Family_with_children

2/10

Poor

23 Apr 2025

Jonita

The room looked nothing like what I booked. Fridge was broken so they had a wine cooler on the table as a replacement. The couch was sunk in we were so uncomfortable we check out the same day.

Leisure Partner

6/10

Pleasant

20 Apr 2025

juan

They need to be better with the cleaning

Leisure Family

2/10

Poor

20 Apr 2025

Brandy

I booked a room for 5 people. There were not enough blankets and pillows for 5 people. I sent my 17 year old children to the front desk to ask for more and they were told no, that they didn’t have anymore blankets or pillows. I called the front desk and was told the same thing. It wasn’t until 1am that we got more pillows and blankets that were retrieved from an empty room.

Friends_and_family Family

4/10

Poor

01 Apr 2025

Verified traveler

The tub was peeling so it had a red stain underneath that was unappealing to my wife and kids who did not want to take a bath in the tub. The shower nozzle was stuck in the down position and had to be yanked hard to rob the shower on. The kitchen area had a fishy smell that we could not find the source of. The bed as sunken in and not comfortable for sleeping for a pregnant woman. Finally the bedroom area was dusty

Friends_and_family Family

4/10

Poor

24 Mar 2025

Asia

The pro

2/10

Poor

24 Mar 2025

Victoria

The person at the front desk said the pool was open
When we got there they said they couldn’t open the door to get access to the pool

Leisure Family_with_children

8/10

Excellent

20 Mar 2025

Jean

If only the furnishings were as awesome as the peo

I stayed here a decade ago and it seems there have been no furnishing updates since then. All furniture in the room was very worn and sagging - so not at all comfortable. Bathroom was as clean as they could get it but it’s old so dirt buildup in corners and grout lines; tub stained from years of use. That said - the people - every single person - was kind, knowledgeable, considerate and professional.

Self

10/10

Exceptional

06 Mar 2025

Naomi

Staff helpful and friendly.

4/10

Poor

03 Mar 2025

Adrienne

The day we arrived the incidental fee was raised to $150 from $50. We were not informed before stay. The dresser draws in one of the bedroom did not close. The dishes were still left in the dishwasher and the pool was closed. They offered a hotel 7mins away to use their pool. 😡. Time frame for pool o line was different once we arrived to the hotel.

6/10

Pleasant

28 Feb 2025

Anthony

Mattress not very comfortable. Checkout slow. Could not complete a bill while I was there. System problems? Staff at desk seemed OK,

Leisure Pet

4/10

Poor

24 Feb 2025

Anthony

On Saturday and Sunday the breakfast was terrible not enough food. The food ran out by 9:45am which I found disappointing. No pork substitutions, waffles was nonexistent and there any fresh. Fruit

10/10

Exceptional

15 Feb 2025

Jamal

Quite clean great staff

4/10

Poor

22 Jan 2025

Meghan

There was no indication that it was under renovation until check in. Many things we needed/chose this hotel for were not available. The men’s bathroom under construction and my disabled father had to use the women’s bathroom—which I had to clear and monitor for his privacy. We needed a place to review things with business partners and were told to go to our room as the other area was under construction. We asked if they could offer a different room for us to use (their meeting room was empty and not being used) and were told no and to go back to our room or find another place to meet (this was by one of the managers). They ran out of breakfast multiple times. The rooms were not cleaned well. The microwave and fridge in my room was dirty. The furniture was gross and stained. In my parents room there was silverware missing from the kitchen. Also the room had a horrible smell overall and we had to buy air fresheners. My parents also found old dog treats on the floor in their room. Most of the staff—including one of the managers was incredibly rude. It was snowing and the handicap parking was not cleared—I had to ask that it be cleared for my dad’s safety. Overall it was a horrible experience.

Business_and_leisure Family_with_children

8/10

Excellent

19 Jan 2025

Sharon

Customer service can't be beat!

The Cons - The app sucks, period. It's not helpful in any way, specifically the digital key never worked, nor did the check out feature. It also gives very limited information on the actual hotel you are staying in.

The room needed a deep clean. It looked ok on the surface, unless you looked closely. Picture glass was extremely dirty, bathroom floors, cabinets, fixtures and the fronts of the kitchen appliances were pretty gross.

The Pros-- The room was quiet and comfortable and the linens looked clean.

**But the biggest Pro and the reason why I would absolutely return, is the customer service! I had a trivial request and called the hotel. The front desk was extremely helpful, but she personally didn't know the answer to my question. She however promised to pass it on to someone who would... Just to point out here that I did not give my name, just that I would be staying the following two days.

When I actually got to the hotel I had to go to the front office to check in (digital key did not work) and that is when I met ESSAM. I put his name in all caps because it deserves to be. Anyway, Essam knew who I was immediately and not only answered my question but by the relaying of his story it was clear that obtaining the answer had taken him all day!! He went to his manager (also amazing!!!) and the maintenance crew to insure I got my answer. He went way above and beyond and definitely deserves to be recognized, so I truly hope he will be. He was astounding.

Friends_and_family Family

8/10

Excellent

19 Jan 2025

Minh Quang

Nice location, friendly staffs

Partner

10/10

Exceptional

19 Jan 2025

Daphne

Wonderful stay

Leisure Partner

8/10

Excellent

10 Jan 2025

manjot

Not much

8/10

Excellent

06 Jan 2025

Mark

Nice suites and good site at end of cul de sac. Easy access to highways and shops. Pillows were disappointing and toilet and shower area while ample could have been cleaner. Kind employees.

Leisure

10/10

Exceptional

05 Jan 2025

Kenny

Very clean and comfortable

Self

8/10

Excellent

29 Dec 2024

Robert

Really liked our room.

Leisure Partner

10/10

Exceptional

28 Dec 2024

Chelsea

Cute and clean!

Leisure Family_with_children

10/10

Exceptional

17 Dec 2024

Dion

Very very good option if you don’t want to stay in the Downtown area. Secluded, very professional front desk service with adequate food options in lobby for snacks, free breakfast has many options, lobby and eating area is very well kept.

8/10

Excellent

07 Dec 2024

Michael

Had a good evening.

Stay wasn't bad, we had a good evening, could have been little cleaner

Partner

4/10

Poor

06 Dec 2024

Kevin

This hotel used to be nice and well kept, reliably clean and comfortable. They have cheaped out on everything that makes a hotel like this a comfortable place to stay. The one bedroom suites have one chair in them instead of a couch and a chair so although the room sleeps four people, there is one chair to sit in to relax. Not sure why they eliminated the couches but just a weird setup. The pool is closed for “maintenance” but no note of that when booking. The lights give a nice ambience similar to a hospital operating room in the rooms. The carpet is dirty the floor is sticky the tub has a layer of grime and caked on junk on the shower head. My bedspread had mustard stain on it that looked pretty fresh like it hadn’t yet been run through a washer. The staff during the day was great, the night guy couldn’t explain the room they had to substitute my family because what I booked and paid for wasn’t available. I’m not as picky as I sound, but we had to stay in this hotel for three weeks back in 2018 because of a small house fire, and it was a phenomenal place for my family during that time. It’s just become run down and nasty. The maintenance and cleaning staff is still awesome and the check in and parking is great. So many other options right in this area would definitely not stay here again.

Business Family_with_children

4/10

Poor

30 Nov 2024

Anthony

Overcharged me $100. Waiting for refund

Leisure Pet

6/10

Pleasant

29 Nov 2024

Delaney

There was mold in the showers in the rooms. We did not get the rooms we originally booked so there were enough beds for all the people staying, is happened for all 3 rooms our family booked. The breakfast is absolutely GROSS. But the room was nice and has a full kitchen and table with stove and fridge/freezer and that was nice. The concept of the bathroom was awesome but it needs deep cleaning monthly to prevent the mold from growing. Could be a really nice place with some modifications and cleaning.

Leisure Family_with_children

8/10

Excellent

27 Nov 2024

Verified traveler

Very nice hotel stay

Very nice hotel. Looks new and updated. Friendly service all around. Wish they used more real untensils and plates for breakfast. Seemed a little wasteful having plastic wrapped utensils and paper plates. However, the breakfast taco bar was delicious and they switched up the flavors each day. The pool and gym were very nice, as was the lobby area with a nice fire going on the cold days. Bed was comfortable and room felt very clean and new.

Friends_and_family Family

4/10

Poor

21 Nov 2024

Megan

Somebody didnt do their jobs.

Stayed in room 110.

Breakfast was horrible. Pulled pork and taco shells?? No cream cheese for bagels, no sausage or bacon, nasty hasbrowns, no plain oatmeal, just not edible or normal type of breakfast. I pay extra to stay at these hotels to have breakfast and save time. I went to breakfast instead.

Room ceiling fan was loud, couldnt use it. Couch wqs hard as rock, cushions were so bad I had to sit on pillows, why get a suite if I cant use it?

Mattress was hard as a rock and I could feel the springs. Gave me a huge backache. No comforter just a thin linen type of blanket and sheet.

Shower curtain smelled like mildew was not washed or exchanged. The bathroom has spots all over that need to be cleaned. You would think a deep clewning would be done once in a while.

The staff was nice, the commons area was fine and clean, but someone needs to do their job at inspecting these rooms. I wont stay here again.

Business

8/10

Excellent

17 Nov 2024

Yaakov

Nice stay

Business Self

2/10

Poor

23 Oct 2024

Robert

Terrible experience

Leisure Family

2/10

Poor

22 Oct 2024

Darlene

I was getting ready to check out - took a shower 9:30 am and check out was 11 am. While i was in the shower- housekeeping knocked and opened the door. I stayed alone. And i only stayed one night. Couldnt they wait til i check out. When i checked out the front desk had bad attitude and aired my complain including the curtain rod in the shower that fell off.. but did not even apologize. Please do not stay in this hotel. I want a REFUND

2/10

Poor

22 Oct 2024

Brandy

Our stay was horrible, arriving 15 minutes after check in but had to wait an hour and a half for our room to be ready, was even given a room key and told to go check and see if it was clean and ready. Finally once it was ready we went to the room and after all of that was put in the wrong room that was booked, went back down and was given a different room, went into the room and it was so hot in the room, went to turn on the air only to find out the thermostat was broken and wouldn't turn on. Went back down again and was given another room and still not the room we paid extra money for and booked but at this point just decided to stay in it because we were just so overwhelmed and frustrated at this point. The man at the front desk acted like this was a normal thing and he didn't seem to care. The room was filthy, food and dirt on the carpets, couch was the most uncomfortable thing I've ever sat on. Do not stay at this property as the staff couldn't care less and it is extremely horrible. Even wrote a message to the hotel manager and haven't been responded to so I am assuming that they have the same attitude as their staff. Horrible place.

Leisure Partner

10/10

Exceptional

19 Oct 2024

Constance

Very beautiful room, and close to restaurants

Leisure Family

6/10

Pleasant

06 Oct 2024

Verified traveler

Ok

Housekeeping needs to clean under beds and the couch. Huge scuff mark on floor.

Friends_and_family Family

2/10

Poor

22 Sep 2024

susan

Hotel is under construction. It was very old and run down in the rooms The hallways are dirty They did not offer water for the guests and did not have water in the make shift breakfast room with very limited terrible breakfast I will never go there again.

Friends_and_family Family

8/10

Excellent

15 Sep 2024

Cathy

Hotel staff

Everyone was most accommodating.

Partner

6/10

Pleasant

14 Sep 2024

jade

Ants noticed by kids in the bathroom early morning if check out. Website has pictures of 1 bedroom suite, which I thought I booked, but all rooms considered suites. I usually never book a room with kids with just one TV in living room. Room was decent. Kitchen was great.

Leisure Family_with_children

4/10

Poor

09 Sep 2024

Bradley

Staff was helpful. First Suite we were in used to have a sofa bed, but had been removed. Under the cushions was some sort of board that had been screwed to the couch to cover the void that used to be the pull out bed. Moved to a second Suite with an actual sleeper sofa, which was broken. We were able to pull it out, but some of the rods were laying on the floor. We left it open the whole weekend, because we weren't sure if it would come back out again.

10/10

Exceptional

03 Sep 2024

Larry

Restaurants within easy walking distance.

Leisure Family

8/10

Excellent

27 Aug 2024

Kathy

Quiet and restful stay!

Business Partner

2/10

Poor

20 Aug 2024

Debbie

First of all, I've stayed numerous times at this property and have never had a problem. This time it was horrible. The floors were sticky. There was a puddle of a sticky residue by the television. The bed was made with dirty sheets and the front desk seemed indifferent. I even had to request clean sheets and make my bed myself before I slept in it. I will never stay at this hotel again.

Business Friends

6/10

Pleasant

11 Aug 2024

Robert

The hallways had a very strange odor. The rooms seem to need a really deep clean. There wasn’t garbage laying around but nothing seemed really “clean”. Probably wouldn’t stay there again

Leisure Family

6/10

Pleasant

07 Aug 2024

Tyboia

It wasn’t worth the amount

Business

8/10

Excellent

04 Aug 2024

Jeanne

Breakfast was very mediocre; coffee not good; potatoes mushy; salt and pepper containers empty - we could not eat it. Room was very clean - comfortable bed.

Partner

10/10

Exceptional

29 Jul 2024

Sarah

Friendly staff.

Leisure Family

6/10

Pleasant

29 Jul 2024

david

breakfast was lacking, food not hot, very limited selection

4/10

Poor

28 Jul 2024

Kieana

The staff was nice the first room we were in smelled just like smoke and the bath tub wouldn't stop up. We moved to another room and that room was sort of better but there was so much mold in the bath tub that I had to bathe with my eyes closed the property is very outdated the breakfast was terrible with eggo waffles wrapped in Saran wrap a lot of things that should be put out i.e. condiments you have to ask for the elevators were slow and kept messing up

Leisure Family_with_children