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Ac Hotel By Marriott Cleveland Beachwood

Cleveland - OH · United States

300 Park Avenue, Suite 200View location

8.4/10Excellent320 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel By Marriott Cleveland Beachwood

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott Cleveland Beachwood. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite. Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Distances are displayed to the nearest 0. 1 mile and kilometer.

Pinecrest Plaza Shopping - 0. 2 km / 0.

Read more about this hotelShow less

Located in Orange, AC Hotel by Marriott Cleveland Beachwood is within a 15-minute drive of Cuyahoga Valley National Park and MGM Northfield Park. This hotel is 9.4 mi (15.2 km) from Cleveland Clinic and 17.9 mi (28.8 km) from Rock and Roll Hall of Fame.

Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 16 Pet max weight (per pet) in lb is 35 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 17 for adults and USD 12 for children
    • Pet fee: USD 150 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Pinecrest Plaza Shopping 0.1 km / 0.1 mi
Risman Pavilion 2 km / 1.2 mi
ETON Chagrin Blvd Shopping Center 2.1 km / 1.3 mi
David Berger National Memorial 3.1 km / 1.9 mi
Maltz Museum of Jewish Heritage 3.8 km / 2.4 mi
Thistledown Racetrack 5.8 km / 3.6 mi
St Dominic Catholic Church 6.2 km / 3.9 mi
Acacia Reservation 7.2 km / 4.5 mi
Chagrin River 7.6 km / 4.7 mi
Legacy Village 7.9 km / 4.9 mi
Chagrin Valley Little Theater 9.9 km / 6.1 mi
Chagrin Falls Popcorn Shop 10.1 km / 6.3 mi
Tinkers Creek Viaduct Park 10.3 km / 6.4 mi
Nature Center at Shaker Lakes 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 145
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • Lift access
  • Terrace
Show 10 more facilities & services
  • NewspapersExtra charge
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Meeting room: 2
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 32 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Ironing set
    • Individually adjustable air conditioning
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Ac Hotel By Marriott Cleveland Beachwood

    QUADRUPLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Ac Hotel By Marriott Cleveland Beachwood

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Disability-friendly bathroom

    Facilities with extra charge

    • Safe
    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Toiletries
    • Fridge
    • Cable TV
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Cleveland Beachwood

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel By Marriott Cleveland Beachwood

8.4
Excellent
320 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Fiona
Staff was helpful once it is your turn. It took a while to get to my turn.
Friends_and_family Family
6/10
Pleasant
20 Jun 2026
Deborah
We had reserved a king room with a pull out sofa, the room was prepaid. When we arrived we were told they only had a queen room even though we had RESERVED and prepaid. We were very disappointed! They did offer a free breakfast at the buffet and a drink from the bar. We were unable to use either. When they refreshed the towels the net day, they also refilled the coffee, but not the cups. A bit hard to make coffee without cups, they also didn’t replace the face wipes. So although I loved the location, the room wasn’t worth what they charge, especially when you don’t get what you reserved and paid for.
Partner
10/10
Exceptional
17 Jun 2026
Herbert
This was a very nice hotel in a very nice area outside of Cleveland.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Ubiratan
.
Family_with_children
4/10
Poor
31 May 2026
Robert
Property has mgmt issues, room booked and paid 3 months in advance, day of all king rooms sold out?!? Room with dble beds wasnt cleaned well. House keeping knocked at 1030 even though DND tag was on door and checkout was noon.
Partner
10/10
Exceptional
28 May 2026
Robert
Great experience. The hotel manager was very helpful and friendly.
Partner
2/10
Poor
26 May 2026
Emmit
The staff couldn’t determine if I had pre-paid breakfast included in my reservation (I did) and had to get them resolved at the front desk every morning. When I went the first morning they served me an undercooked egg and potato dish and part of it was frozen. Barely any one was there to even keep the breakfast items stocked. We ended up wasting the money we spent the next two days because we didn’t want to get food poisoning. Barely anyone was at the front desk most times and we’d have to wait for someone to come out from the back. It felt like the staff was hiding.
10/10
Exceptional
11 May 2026
Kalyn
So clean, wonderful staff, and I felt very safe traveling alone with my son!
4/10
Poor
11 May 2026
Tasheka
They did not have enough staff that front desk is not covered and no one picks up your calls to the desk once in the room
8/10
Excellent
10 May 2026
DAVID
Internet was sporadic
Lack of hooks in bathroom
Family
8/10
Excellent
10 May 2026
Madeline
The room and hotel itself was great. The staff was not. Didn’t know how to check someone in, and at check out there was no one at the counter despite me waiting for a while so unsure of what total room charge was. Tried chatting with them after I finally left because I had a flight to catch, and no response. Also tried calling and no answer. I’d stay there again for the hotel itself, but the staff needs work.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Jose
Nice people and nice hotel
Self
10/10
Exceptional
05 Apr 2026
Natasha
I’m recommending this to all of my friends and family who come in the area.
Partner
10/10
Exceptional
05 Apr 2026
Demetriana
Very Nice Stay! Would highly recommend
10/10
Exceptional
18 Mar 2026
Vinny
clean
Partner
10/10
Exceptional
08 Mar 2026
Evalyn
Great location , friendly staff , clean .
10/10
Exceptional
26 Feb 2026
Shavonne
Room was very nice , loved the view of the city
10/10
Exceptional
15 Feb 2026
Ady
Just everything was done right ...

Thank you
Business_and_leisure Partner
6/10
Pleasant
07 Feb 2026
Mark
I booked a king and got a 2 x Queen. When asked why they said they didn’t have any kings left. Noisy heating system, batteries in remote dead. Average stay.
8/10
Excellent
25 Jan 2026
Jerome
Nice atmosphere
10/10
Exceptional
03 Jan 2026
Taria
Clean, modern. Friendly bar
10/10
Exceptional
01 Dec 2025
diane
Loved the area, shopping restaurants. Not a great bed.
8/10
Excellent
15 Nov 2025
janice
staff was nice but very few
None of the ice machines worked
and phone in room didnot work either
10/10
Exceptional
14 Nov 2025
Candice
Nice, clean room! Staff was accommodating. I plan to stay again.
10/10
Exceptional
05 Oct 2025
Mary
Great place to stay when visiting Cleveland east side suburbs
10/10
Exceptional
18 Sep 2025
suzanne
Location was fabulous. The property itself was so nice and everyone that helps the guests was so kind and helpful. The cleaning staff was also wonderful. I would definitely stay there again
Leisure
10/10
Exceptional
16 Aug 2025
Anthony
Great staff, great location
Leisure
6/10
Pleasant
07 Aug 2025
Samantha
The staff literally do not acknowledge you at all. The only time any of the staff said anything was at check in and that was not even friendly.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Garrick
Awesome
Business_and_leisure Self
8/10
Excellent
16 Jul 2025
John
Breakfast very pricey
Leisure Family
2/10
Poor
28 Jun 2025
Adrian
Rooms were not cleaned to 100 %. Other people hairs were in our bathroom. Chair was broken in 318; almost fell out of it.
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Donald
I was there on business and the room had a safe but, not large enough to store a standard size laptop. That's a dealbreaker when travel for business.
Business Self
8/10
Excellent
15 Jun 2025
Jennifer
Great hotel! It’s our favorite when we come to Cleveland which is often! Only problem this time was the gentlemen that checked us in… was not friendly and seemed annoyed with us checking in.
Leisure Family
10/10
Exceptional
16 May 2025
Denise
The property was clean and staff were helpful.
Leisure Family
10/10
Exceptional
15 May 2025
Jennifer
The property is nice inside a shopping complex. The front staff were very friendly. The room was clean.
10/10
Exceptional
13 May 2025
Nichole
Only issue was when sitting outside on the balcony enjoying a drink the unruly teenagers running around and screaming and having cars honking at them. There is a curfew in place but it didn’t seem like any of the stores/restaurants were enforcing it.
10/10
Exceptional
19 Mar 2025
Susan
Extra special attention to guests
Business_and_leisure Family
8/10
Excellent
16 Mar 2025
Candace
Very nice hotel. Pillows were too soft, but not a deal breaker…the room was clean..
Leisure Partner
6/10
Pleasant
12 Mar 2025
Angela
What I did not like was given a room that was not cleaned.
Business Self
10/10
Exceptional
06 Feb 2025
Jamica
I love how clean and elegant it looks from the time you walk in to the time you walk out.
Business_and_leisure Partner
10/10
Exceptional
03 Feb 2025
Jennifer
We loved how the hotel was centrally located and within walking distance to many shops and restaurants. The toilet was a little strange. It worked fine but was very minimalistic and looked like a compost toilet. The shower was very nice. The turn on and off knob was across from the water, so you didn't have to get hit with cold water. The beds were comfortable but the curtains didn't close all the way so sun would shine through. We were very happy with our visit.
Leisure Family
10/10
Exceptional
29 Dec 2024
David
It is a very well laid out and classy hotel.
Leisure Family
2/10
Poor
21 Dec 2024
Henry

Disappointed Guest

Room type was not available upon arrival. Booking was prepaid 3 months in advance.
Self
10/10
Exceptional
14 Dec 2024
David
Staff welcoming
Leisure
2/10
Poor
04 Dec 2024
Henry

Avoid AC Marriott Beachwood

Terrible service, dirty hotel and given an incorrect room type. Concerns were disregarded.
Self
6/10
Pleasant
06 Oct 2024
Verified traveler

Kinda crappy experience

When we got to the room the toilet was clogged. Asked them to fix it. And also asked to fix the tv remote that didn’t work.

They did neither. The remote was broken but it was also that green M&M thing. Had they fixed one both would have been fixed. So second day we didn’t realize it was still broken til late ate night and my kid had to drop the kids off in the pool. And so it smelled all night. Worse hotels have much better service.
Friends_and_family Family
10/10
Exceptional
04 Oct 2024
Egerton
Great Restaurant!
Business_and_leisure Self
10/10
Exceptional
05 Sep 2024
Tony
I recommend this property to anyone who is interested in staying in a excellent hotel
2/10
Poor
27 Aug 2024
phyllis
Waited 2 days for clean towels.
Breakfast was a joke.
Leisure Partner
10/10
Exceptional
26 Aug 2024
Dana
10/10 hotel & rooms are bigger than it looks ..
Partner
10/10
Exceptional
19 Aug 2024
Noa

All god but front desk workers

Loved the hotel and location.
Staff was very un professional.
From their inability to smile, rolling their eyes
To question.
It’s a shame
Friends_and_family Family
8/10
Excellent
13 Aug 2024
Angela
Great service and room. Breakfast was not great
8/10
Excellent
07 Aug 2024
Artur
Only issue was smell of cigarettes in room.
Leisure Family
4/10
Poor
05 Aug 2024
Courtney
I have stayed at the ac marriott beachwood pine crest multiple times in the past and this was the worse experience ive had... i booked via expedia and paid for my stay before i arrived. when i checked in i was given a totally different price to pay, i showed what i paid expedia and i was still told it would be a upchargebecuase the room rates are flexible the hostess on friday night was very rude and only help she could give me was talk to the manager the next day which i did and was told by shakira the manager she would get to the bottom of this and let me no by the end of the day Saturday.. Saturday came and went and no answer i went to the front desk to talk with her and she refused to have a conversation with me she walked past me 2x in the lobby while i waited to see her and refused to have a conversation with me... expedia rep called the hotel 2x to speak with her the front deskamswered the phone and trasnferred the call to shakira and she refused to answer the phone. When i checked out i was still left with no answer on the upcharge and a extra $258.00 charged to my account iam hopeful that expedia can get to the bottom of this and i get a refund for the upcharge
10/10
Exceptional
05 Aug 2024
Robert
Excellent
Leisure Family
2/10
Poor
04 Aug 2024
Vernesha
I didn’t like that I paid for my room a week in advance and when I got to the hotel my room wasn’t ready yet I waited hours. But overall it was a nice room.
Leisure Partner
10/10
Exceptional
07 Jul 2024
Angela
Like: Upscale hotel located in a nice upscale area. Plenty of restaurants and various shopping places to choose from. The hotel is clean and welcoming.

Dislike: The rooms did not have wall-to-wall carpet. The bathroom is designed like a Holiday Inn where the bathroom is not separated from the sleeping quarters.
Leisure Self
10/10
Exceptional
16 Jun 2024
Kevin
Great hotel outside of Cleveland proper. Easy to get to from the interstate - plenty of shops and restaurants nearby.
Leisure Family
10/10
Exceptional
28 May 2024
Mary
Great experience
Business Partner
10/10
Exceptional
12 May 2024
Jennifer
Great property and location! Shopping and dining all around you can walk downstairs to. Bartender was excellent also! She was so fun!
Leisure Family
10/10
Exceptional
20 Apr 2024
Verified traveler

AC stay

Great service all around especially the breakfast staff.
Bar cocktails were not up to normal AC standards and this one does not have a rooftop bar like most others.
Business
10/10
Exceptional
14 Apr 2024
Steven
Excellent place. Would stay here again.
Business_and_leisure Partner
10/10
Exceptional
25 Feb 2024
Wanjiru
This property had wonderful staff that were very nice and approachable! Whenever we would walk past any staff, they would always speak! Will definitely be coming back soon!
Leisure Partner
10/10
Exceptional
04 Feb 2024
Pamela

Great Business Hotel

Beautiful Hotel with dining and shopping in easy walking distance
Business
10/10
Exceptional
06 Jan 2024
Jaksa
Love this place. Very nice and professional staff.
Will definitely return.
6/10
Pleasant
17 Dec 2023
Abigail
The cable didn't work and the heat didn't work, and it is the middle of the winter.
Leisure Self
4/10
Poor
17 Dec 2023
Patricia

Not great.

The check-in was \"ok\". The individual that checked me in seemed irritated to have to help me. Also, I've stayed at this location several times over the past few years, and it seems the overall cleanliness of the rooms has deteriorated. Empty lotion bottles on the floor, dust on the table in the bathroom. Neither of which is a huge deal, but you never saw this in the past. What changed?? Also, the shower gel container was empty. I get it that it is probably more economical for you to use the big refillable bottles, but they are pretty gross and the scent is awful (sorry).
Business
10/10
Exceptional
04 Dec 2023
David
Very nice and up to date. Staff is wonderful.
Business Self
10/10
Exceptional
04 Dec 2023
William
great stay!
6/10
Pleasant
03 Dec 2023
Ritu
Not as well maintained as previously - a bit disappointing.
Business Self
10/10
Exceptional
05 Nov 2023
Leah
Very friendly staff and chic, beautiful hotel!
Leisure Family
6/10
Pleasant
17 Oct 2023
Avianca
Everything was fine but my tv didn't work so me and my fiance couldn't watch anything the entire night. Maintenance didn't come until the next morning but unfortunately, we checked out so it didn't help
Leisure Partner
2/10
Poor
24 Sep 2023
Tim
First time trying service, had a very bad experience and would never use them again
10/10
Exceptional
12 Sep 2023
Tammy
Great place to stay!
Leisure Family
10/10
Exceptional
14 Aug 2023
Carrie
Very clean hotel - both the rooms and the lobby area. Had a comfortable stay!
Partner
6/10
Pleasant
08 Aug 2023
Ronald
property was out of the way for better attractions. No pool to relax in
Leisure Self
6/10
Pleasant
18 Jul 2023
Ed
The employees at check in reeked like marijuana. For the price of this place I expect the shampoo and body wash bottles to be full and hate to find them empty when I'm already in the shower.
Leisure Family
2/10
Poor
27 May 2023
Joseph
Room was downgraded and when we got to the room the ac was off and the room temp was unbearable at 78 degrees
Leisure Family
10/10
Exceptional
27 Feb 2023
Pat
The staff from kitchen to housekeeping to front desk was absolutely phenomenal. I looked forward to going outside every day because the staff just greeted you and made you feel welcome.
Leisure Family
4/10
Poor
17 Feb 2023
Micah
Room was.not ready at 4pm, we left and came back ehen they texted us at 630pm. When we got to our room we found that the tv did not work. The maintenance man said that he dis not ok know why they put us in the room because the tv had been broke for the last 2 weeks.
Leisure Partner
10/10
Exceptional
17 Feb 2023
David

I'll be back.

The hotel was fabulous. Professional and courteous staff. Easy check in, central to upscale shops and restaurants and they are dog friendly. Free parking in adjacent parking garage is a plus.
Partner
10/10
Exceptional
08 Aug 2022
Jackie
great location and friendly staff
Leisure Partner
4/10
Poor
06 Aug 2022
Dawn
Front desk staff was not that attentive at check-in. Sent me to my room wo notifying the cleaning staff who was finishing up. The staff the room who was cleaning was tremendous. Jasmine handle it with class like a pro! Made a bad situation much better. I was one of about 3 rooms like that. Room was beautiful and very clean. A/C was temperamental- went from warm and humid to really cold. Love the q-tips and make up remover in bath - bravo! More please. A shower cap would be great. I checked out today. Exit front desk staff was excellent!!
Business_and_leisure Self
10/10
Exceptional
23 Jul 2022
Bret
Location awesome
Business_and_leisure Self
8/10
Excellent
19 Jun 2022
Roger
Hotel. Ok
Friends_and_family Family
2/10
Poor
22 May 2022
Michael

Disappointed and Regretted

When we arrived the hotel was surrounded by police. When we checked in we were given our keys and sent on our way. When we arrived at our room and opened the door, the room was already occupied and the guests inside were quite shocked as were we. When went back to the front desk and they could not understand why that happened. They finally gave us a new room but did nothing for the inconvenience and embarrassment. The room was ok, but over priced for the accommodations. I would not rush back as I don’t think they truly feel they have the guest experience in mind.
Partner
10/10
Exceptional
07 Apr 2022
Caroline
Lovely rooms.
Leisure Friends
6/10
Pleasant
21 Mar 2022
Navaro
All through the night all we heard was banging and what sounded like power tools coming from the floor above us
Leisure Family
10/10
Exceptional
28 Feb 2022
Jerry
Great hotel!
Leisure Partner
10/10
Exceptional
20 Jan 2022
Joseph
NYC quality in suburban Ohio!
Family
2/10
Poor
24 Dec 2021
Sussan
There are no redeeming qualities that would make me want to ever return. Upon arriving there was nobody at the front desk to greet myself and another guest. After waiting over 15 minutes I walked around to the staff only room where I overheard voices and asked if there was anyone working the front desk. The response was rolled eyes and then it still took another 5 minutes for one of them to get up and come to the front desk, the decor and entire feel of the hotel was unwelcoming, cold, dark and dreary. This was 4 days before Christmas! The walls are paper thin and it sounded like construction going on during the day and in the evening. I would have left the first night except I had prepaid for my stay so I had to endure this for 4 nights and literally ran out of the hotel as soon as I woke up on day of departure. This was one of the highest priced hotels in the area and was underwhelmed and disappointed at everything. I do not recommend staying here, they are probably better off gutting it and turning the building into retail or office space.
Business_and_leisure Self
6/10
Pleasant
22 Nov 2021
Verified traveler
For the amount of money they charge , it is not worth it . No restaurant on premises, breakfast not included . Very nice gym, room new and clean .
Partner
10/10
Exceptional
25 Oct 2021
Cemil
Good
Business Family
8/10
Excellent
20 Sep 2021
Rick
Only negative was room temperature control. It bounced between chilly and too warm. I wasn’t able to keep the temp at the desired level.
Leisure Family
6/10
Pleasant
24 Aug 2021
Elizabeth
twice the price of other hotels in the area and you charge for breakfast and cannot get a fresh cup of coffee
once breakfast is closed down. condiments in room were not filled, floor sticky.
Leisure Family
10/10
Exceptional
22 Jul 2021
Verified traveler
Walkable shops and multiple dining oprions . exceptional cleanliness of area ..
6/10
Pleasant
10 Jul 2021
Julia

Service not so good

I kept being threatened of being evicted but when it was other people making noise their was no complaints...also if their is a noise ordinance you should tell your guest at check-in..I paid too much money to stay and at times my room was not cleaned And the bedding I through on the floor which was dirty was put back in my bed...I only knew cause the same stains was there...also I had to pull teeth to get a extra roll of toilet paper
Friends_and_family Family
10/10
Exceptional
29 Jun 2021
Verified traveler
The staff was great and the location of all the stores and restaurants
Leisure Partner
10/10
Exceptional
28 Jun 2021
Verified traveler
Customer service
Leisure Partner
6/10
Pleasant
21 Jun 2021
Verified traveler

Just okay

It was okay I guess.
Partner

Location & surroundings

Ac Hotel By Marriott Cleveland Beachwood
300 Park Avenue, Suite 200, Orange, United States

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Ac Hotel By Marriott Cleveland Beachwood

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