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Hotel Indigo Cleveland Beachwood An Ihg Hotel
Cleveland - OH · United States
3581 Park East Drive United StatesView location
8.2/10Excellent1,004 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Neighborhood8.8/10 8.8
Amenities8.0/10 8.0
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Indigo Cleveland Beachwood An Ihg Hotel
When you stay at Hotel Indigo Cleveland-Beachwood by IHG in Beachwood, you'll be in the suburbs, within a 15-minute drive of Cuyahoga Valley National Park and Case Western Reserve University. This hotel is 8.4 mi (13.5 km) from Cleveland Clinic and 11.2 mi (18 km) from Rocket Arena.
Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Car recommended
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 74
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 to 14 per person
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
David Berger National Memorial
1.6 km / 1 mi
ETON Chagrin Blvd Shopping Center
1.7 km / 1.1 mi
Pinecrest Plaza Shopping
2 km / 1.3 mi
Maltz Museum of Jewish Heritage
2.2 km / 1.4 mi
St Dominic Catholic Church
4.6 km / 2.9 mi
Legacy Village
4.6 km / 2.9 mi
Acacia Reservation
6.6 km / 4.1 mi
Thistledown Racetrack
6.8 km / 4.2 mi
Nature Center at Shaker Lakes
8.9 km / 5.5 mi
Chagrin River
9.7 km / 6 mi
Cain Park
9.9 km / 6.1 mi
Chagrin Valley Little Theater
9.9 km / 6.2 mi
Chagrin Falls Popcorn Shop
10.2 km / 6.3 mi
Tinkers Creek Viaduct Park
11.2 km / 7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Indigo Cleveland Beachwood An Ihg Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Indigo Cleveland Beachwood An Ihg Hotel
100
reviews shown
Shawnta
for the price of the king suite a microwave and a bigger fridge that gets cold will be nice
Mertis
I had to have my room switched because I drop something on the floor and when I got in the floor to pick it up, the were several used condom rappers under my bed, which meant the room wasn’t fully cleaned.
John
Our room smelled like sewage, also our shower leaked through the door and we had to clean up a big puddle of water that went outside of the bathroom and into the main room.
Tai'lar
10/10 would recommend
Vera
I liked the contemporary decor of the hotel lobby. In my room, which was located on the first floor, I liked the soft aqua color in the bathroom on the walls and the two vertical strips of light, which are a part of the large mirror that emitted a soft glow--very relaxing. However, I didn't like the bathroom barndoor or the color, Also, although the towel hooks have a modern style, I didn't like the hooks. In my opinion, at least two towel bars each would be needed to accommodate a bath towel, hand towel, and wash cloth. Hooks could be used for a robe and other clothing. Furthermore, I think frosted film with a wavy look would add to having more privacy and more of a contemporary look in the shower area.
As for the bed, television, mini refrigerator, and coffee maker, fine. (However, my friends stayed at the Drury Inn, and they had a microwave oven in their room--nice.) Another item that I disliked was being on the first floor and having the view of the parking lot with cars pulling in or out just a few feet from my window. I had to close the shade for privacy.
As for the bed, television, mini refrigerator, and coffee maker, fine. (However, my friends stayed at the Drury Inn, and they had a microwave oven in their room--nice.) Another item that I disliked was being on the first floor and having the view of the parking lot with cars pulling in or out just a few feet from my window. I had to close the shade for privacy.
Corey
Very comfortable rooms and beds.
Natasha
The staff were helpful and professional. I will definitely stay again.
Deanna
Everything was lovely. But I was under the impression that the hotel had a bar. You can to the Hyde park bar but it was odd. Other than that it was a great experience. I love the decor.
TiSean
The rooms were nice, and clean. Would have liked to have microwaves in the rooms. Especially considering I had to order out. I wouldn’t recommend if you’re vegan or plant based.(Bistro) Breakfast ends at 930 am, each meal comes with meat. There wasn’t a non meat substitute and the price didn’t reflect. As far as the Prime Steakhouse, there wasn’t a vegan or plant based option neither. I entered the restaurant and wasn’t greeted, stood there and left. I had to DoorDash food, and leave to get food. Very disappointed with because most places have a plant based option.
Deborah
Facility was adequate for a one-night stay.
Debbie
Room was clean, staff friendly and helpful.
ben
Yes
daryl
Clean and comfortable room.
Anthony
Everything thing was nice and clean
Kayron
Room was clean it was a great room for my short stay!!
Theresa
Clean rooms and easy to find.
Kristian
😊
Lindsay
The staff was excellent. The room was just ok. I numbers on the A/C unit were broken, the fridge kept me up at night as it was extremely loud, and the people above me were loud as well. The building is old so the improvements don't really hide that. It was sufficient for 2 nights.
Wayne
What a wonderful stay. Staff were great, room was very comfortable, the whole experience was fantastic!
Jeanne
Great stay! Breakfast a bit overpriced, but so is everything else. Excellent service and staff. Spotless. Would stay here again.
Susan
We walked to the room and the hallway was dirty and smelled of marijuana. We mentioned this to the receptionist and she was non-responsive. We checked out without moving one suitcase into the room.
We knew we were responsible for 1 night out if the 3 and are waiting for our refund. This IHG property was independently owned and did not recommend another IHG property. We are members and wanted to stay in an IHG property.
We still have not heard from the hotel and there is no refund yet. I do not recommend!
We knew we were responsible for 1 night out if the 3 and are waiting for our refund. This IHG property was independently owned and did not recommend another IHG property. We are members and wanted to stay in an IHG property.
We still have not heard from the hotel and there is no refund yet. I do not recommend!
Leshaun
I was treated so rudely after arriving to the hotel who ever the front desk lady was so rude to me and my 6 yr old son. After the room was paid for just to get there and refuse us to check in cause they dont except the card i used to pay for the room then threatened me infront of my son that she could call the police and my son can watch me go to jail. Acter asking for a management she tells me theres no one there and that i can leave.
Natosha
Hotel was nice and clean. The staff were very accommodating and friendly. The hotel is close to tons of stores and places to dine too. Will definitely stay here agsin.
Toni
Clean room, comfy bed and friendly staff from checking in to checking out. We will stay again when we are in Cleveland.
Kim
Breakfast (pancakes) were freshly made and tasty. Syrurp was warm as expected.
But menu offered 3 pancakes for $12 and I was given 2 pancakes for $10 (25% increase in price per pancake).
I also asked for dine in and was given a take out container. I had to request a plate and silverware for dine-in
But menu offered 3 pancakes for $12 and I was given 2 pancakes for $10 (25% increase in price per pancake).
I also asked for dine in and was given a take out container. I had to request a plate and silverware for dine-in
Phyllis
Thank you to staff for the amazing work while my mom stayed there she absolutely enjoyed her stay
Lindsey
We loved the decor! So cool
Frederick
Need to provide a microwave and blankets👌
Nyesha
Yes
Anthony
Yes it was spotless
Rayshawn
Great room and fast check-in
LaToria
N/A
Rebecca
Housekeeping was asked to come back in 10 minutes, but they never cleaned the room. The front desk did not tell us at check in that they also need to be notified if we ask housekeeping to come back later, but they argued with us that we should have “known”. The walls are paper thin. We could hear everything from surrounding rooms. The fitness center was nice, but the lightest weight were 15lbs. The location was ideal for events in the area. Traffic was minimal.
Danielle
The customer service was top-tier.
Toiya
First time staying and I'm not disappointed. Friendly staff and very nice clean peaceful place.
Lucja
Clean property and rooms. Nice staff.
Nate
The tv didn’t work they took my deposit and couldn’t give me a reason why
Devine
When I checked in at 4 PM, the hotel lost all power. It was my birthday. I tried to get in contact with someone through Expedia cause that’s what they told me to do at the front desk cause they had no control because I was using a third-party, I sat and tried to contact you guys through chat, and it just have given me the runaround. There was honestly no way that I could find another hotel at the drop of the time that minute there was no heat no lights and starting getting cold in Cleveland Ohio yesterday the weather was only 18° so I got pretty cold here real fast and there was really nothing for the hotel to do to accommodate me my day was horrible and I would like a total refund. It’s my birthday and it was horrible.I would like a refund
Natasha
The room was up to date clean
toine
Overall it was ok.
Steven
Everything was good...the staff were friendly.
Eric
Friendly staff and easy stay
William
The room was spotless and all the staff were wonderful!
Steve
The Indigo is one of my All time Favorite Hotels.
Matthew
Everything was nice
Dustin
Hotel was in safe area, clean, staff was fantastic and allowed us to check in early.
Evelyn
Comfortable room as requested double bed for 1 night stay. Friendly staff and room was available early for check-in at no extra charge.
Azikiwe
Bed was very small
MICHAEL
The room smelled like a nursing home. Lobby carpets looked old, and dingy. At least the front desk staff was pleasant.
Tamyka
Rooms were clean, staff was friendly, check in process was smooth.
Henry
Very dissatisfied when the TV does not work, room change is the solution, then I'm asked to go down and get the keys. Same request when left with no towells. Staff was generally nice after those requests especially @ breakfast bar. Noisey barn doors for poorly lit bath provided no privacy.
sharhonda
Everyone was nice, space was clean
Felicia
The room was nice
Brandi
Pick indigo
Awesome staff room was awesome super comfy bed which was all that truly matters oh and the pillows was top notch
Tiffany
Convenient
Daniel
Comfortable room and beds, clean and very nice fitness center.
Peter
Overall a nice place but not handy to DT
Comfortable hotel in a quiet neighbourhood but too far from Downtown for my needs. Free parking available and a selection of bars and restaurants within a short drive but really only a couple walkable.
Elaine
My go to hotel
Great location. Consistently clean. Good rate
Jasmine
Nice stay! Love the pool and night movies’
Greg
Bella at the front desk was professional, nice and knowledgeable of the area. She made an unhappy visit pleasant. We were in town for a funeral.
Jerrold
Property was clean. Staff was accommodating and courteous
Angel
Great room and great staff the beds were super comfortable
Verified traveler
Old and Musty Damp Feel
Rooms do not feels old and damp, musty smells and just dated. Not worth the money.
Timothy
Hotel was convenient to the golf course
Ricardo
Room smelled of cigarette smoke.
Wendy
Great vlean property. Checked in early and had free coffee. Staff was friendly too. Cant beat it.
Lisa
NA
Matthew
Stains on sheets
Hilary
The mattress had a large brown stain on the side. We told the front desk and they offered to change our room. It was late and we didn’t want to take the time to change rooms. We were offered breakfast , but that does not make up for the lack of care for the room and facilities. But we wanted the hotel to change the mattress out . The staff said they would speak to housekeeping. The next day we inquired about what had been done and were told I don’t know. We should have moved. Hopefully the sheets we slept on were clean , but the lack of respite we and concern will prevent us from ever staying at this property again.
Ally
Kyle at the front desk was amazing. The shower wasn’t working well in our original room but he was able to get us into a new room and brought the new room key up to us. He was on top of it and was so friendly. Hotel and room was very clean as well
Francheska
Nice, big, and clean rooms. Free parking is a plus.
David
Friendly staff.
Christina
Great hotel. Only thing I would have would be to have black out curtains in the rooms. But otherwise was quiet and everything was great including the location
Shahar
We
Jeffrey
Great
Manu
Good hotel
Simon A
Great location for local amenities, spacious clean room and a great shower
Mariah
Overall stay and room was nice. Wish they had free complimentary breakfast but aside of that no complaints.
Chris
Wrong hotel???
We originally booked hotels, indigo in Cleveland downtown. When we arrived, they rudely told us we were at the wrong hotel and sent us 20 miles to what they said was the correct hotel. We were told that sometimes hotels.com will book the next closest hotel of the same franchise if they are sold out, I don’t know if this is true or not, but it was not convenient for us. Ultimately the hotel we stayed at was very charming, and the staff was very friendly.
John
Facility was great. I booked because I saw a complimentary breakfast online but found out it was not complimentary at checkin. Would definitely stay there again based on price and location.
Joanne
2nd class citizen?
Check in was fine: the room was fabulous. We had two bathrooms in our room! Very nice, clean and coolly air conditioned.
What I didn't like is not having breakfast the next morning I thought I was given breakfast with the room? Apparently not. Some guests, did however. I don't know what qualified them and not me? Walked out the next morning being miffed.
What I didn't like is not having breakfast the next morning I thought I was given breakfast with the room? Apparently not. Some guests, did however. I don't know what qualified them and not me? Walked out the next morning being miffed.
Timothy
Very institutional feeling. Felt like a school or prison that they laid some carpet down and threw in some beds.
Andrew
Solid
The hotel is attached to a really nice steakhouse. The hotel is good but not amazing. The bathroom had long hairs in the shower and on the sink. Not a big deal, just kind of gross. The bathroom doesnt have a door, just a sliding panel which doesn’t offer much privacy. Overall, it was good. AC was good, bed was good, check in was easy.
Tammika
No trash around the property
Laniya
The night manager Kyle was very unprofessional very aggressive and disrespectful a very disappointed experience. Unfortunately I had gotten assaulted well trying my hardest to have an adult conversation.
Dottie
Grest trip
John
Made us pay an extra $50 for a checkout at 3pm
Raymond
The only place when I stay in Cleveland. Safe, convenient and always clean. Great staff too!
Michael
Very Nice Employee's.
Steven
Recent Stay
The hotet gets two things really right: the mattress/pillows and shower. We purchased the morning breakfast for $12 per but found the food and service to be a bit off. Dry omelettes and tough french toast caused us to not use what we'd paid for on two days of our stay. We also weren't sure about how our room was being maintained. We didn't get towels one day and had to go get them and the room didn't appear to be serviced for three of our four days. The bed wasn't made on three of the four days. We weren't sure if that was normal or not. The location is great and the staff we encountered were really friendly.
Dominick
Good water pressure.
Lenora
I wish they had better outlet in the room for the convenience to use your computer. I had to go out by a extension cord to use,
Marcus
My stay was nice. The appearance of the hotel was nice (especially the front entrance). Some things looked a little worn but overall nice. Some of the guest were not as pleasant. Smelled marijuana and people were loud during the night.
Alisha
They took us in last minute which was nice. The breakfast was amazing and a really good deal! Room was clean but could use some more decor/furniture. Felt a little empty but not a big deal
Joyce
The hotel was conveniently located close to everything I needed. The room was fine except for one thing. The “barn door” bathroom closure was extremely noisy and not at all private. I was in a shared room so that mattered a lot.
Robert
Staff was very helpful.
Sheri
Staff was helpful. Only place to eat attached to property was a very $$$$ stakehouse.
Nicole
Unfortunately there was hair in my bed not once but twice, and no housekeeping so i was given my own sheets to make my bed to sleep.
John
This is an old property that was cheaply renovated years ago. Everything about this hotel was either cheap, broken, not working, or simply nasty. The shower stall was tiny and leaked so badly that by taking a shower the entire bathroom was flooded. Air conditioning didn't work properly and neither did the TV remote. I couldn't get out of this hotel fast enough.
Location & surroundings
Hotel Indigo Cleveland Beachwood An Ihg Hotel
3581 Park East Drive United States, Cleveland Area, United States
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