Name: Hampton Inn Kent/Akron Area
Address: 4406 State Route 43, Kent, 44240, US

10/10

Exceptional

27 Jul 2026

Ron

easy to check in and out

6/10

Pleasant

14 Jul 2026

William

Coffee in the lobby was just awful. the dark roast tasted like dishwater. the breakfast was poorly maintained. no yogurt available for breakfast. was told they needed to order it. but the worst thing was the coffee. again, the coffee was undrinkable. the room was fine. housekeeping is doing a good job.

Family_with_children

8/10

Excellent

12 Jul 2026

SIVASUBRAMANIAN

Happened to stay first floor noisier than expected

Self

10/10

Exceptional

08 Jul 2026

Coleen

everything was very nice-we enjoyed our stay

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Adam

Best nap in weeks!

Partner

6/10

Pleasant

29 Jun 2026

Scott

Staffing call-offs prevented room cleaning for our extended stay

10/10

Exceptional

24 Jun 2026

Danni

Rooms were clean and well stocked, had more storage than any hotel I’ve been in. The breakfast was ok, but it complimentary so can’t complain. Parking was close and well lit. It’s about a 10 minute drive to Kent State which is what we were there for.

Partner

6/10

Pleasant

22 Jun 2026

KRISTY

Hotel was very clean, room was clean. WiFi was out. Front desk said Spectrum goes in and out. It was out all night and the next morning. Shower water pressure wasn't good. We didn't eat breakfast, but it looked and smelled good. Okay for an overnight stay.

Partner

4/10

Poor

10 Jun 2026

Andrea

You could not sleep with the noise. An alarm went off in my room. Staff said I could fix it. I would have had to move and climb furniture. I was told no maintenance was on staff. That was before 6, after being up from other noise most of the night.

Self

10/10

Exceptional

24 May 2026

David

Staff were helpful and very friendly

Family

2/10

Poor

18 May 2026

Ronald

Breakfast servings and spoons, tongs terrible. Out of all coffee first morning. Front desk sporadically manned.

Self

2/10

Poor

16 May 2026

Samuel

They told me my booking was took by someone else and wouldn’t give me a refund? I lost 230$ and got told “oh well”

Friends

10/10

Exceptional

11 May 2026

Marlene

Nice place. Friendly staff.

Family

10/10

Exceptional

10 May 2026

Angela

Loved the complimentary snacks in the lobby for graduation weekend! Go Flashes!

Family

10/10

Exceptional

07 May 2026

Anna

This Hampton Inn was clean, very comfortable and convenient to a major highway. The staff was friendly, helpful an knowledgeable. The included breakfast was great & had a wide variety of breakfast foods. I enjoyed my stay very much and will be staying there again!

Self

10/10

Exceptional

06 May 2026

Laurie

Hannah was the kindest front desk person ever!!!!

Self

8/10

Excellent

06 May 2026

Monica

The breakfast could have been better. The waffle mix was watery, but there were other options. The parking felt safe and easy. The room was clean and smelt fresh. The beds are comfortable. I will stay here again.

Family

6/10

Pleasant

03 May 2026

David

Caulking and grout was coming out in the bathroom. Common eating area wasn’t very well cleaned. Staff was great, hotel itself just a little rundown.

Friends_and_family Family

10/10

Exceptional

03 May 2026

RUTH

I love this place. The staff is the best including the breakfast staff.
thank you for another great stay.

Friends_and_family Friends

6/10

Pleasant

24 Apr 2026

Kimberly

The pool was closed, and that was the whole reason I booked that hotel

Family_with_children

6/10

Pleasant

08 Apr 2026

Selly

We stayed here for one night as we were doing some college tours, the beds were comfortable however the room cleanliness was poor as there was food crumbs all over the carpet, hair on the bathroom floor and shower. The breakfast bar had a couple of different options to choose from but the food did not taste freshly made. Overall it was good place to sleep and recover.

Family

10/10

Exceptional

06 Apr 2026

William

The staff members were very friendly. The room we were given was precisely what we had requested.

Partner

10/10

Exceptional

28 Mar 2026

Jennesa

Did not stay for breakfast

6/10

Pleasant

20 Mar 2026

carol

There was no hot water for shower

Breakfast was not up to usual

Made a room switch at request of hotel staff but got nothing in return

10/10

Exceptional

16 Mar 2026

William

Staff were nice, easy check in. Room was clean.

10/10

Exceptional

01 Mar 2026

Jessica

Great staff always takes care of us!!

Pet

10/10

Exceptional

21 Feb 2026

A.K.M.

Yes
Yes

Family_with_children

10/10

Exceptional

15 Feb 2026

Monica

Clean room. Minor plumbing issue however staff quickly resolved. Breakfast was delicious 😋

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Hillary

The staff was great and our room was spotless! We haven't stayed in a room as clean as long as I can remember and we were extremely happy with the breakfast the next morning. There were so many options to choose from and we were grateful that it started early at 6:30 since we had driven up for a Dr. appointment scheduled for 7:00 a.m. We definitely will stay here again if needed!

Business Partner

8/10

Excellent

21 Jan 2026

Terri

Very nice size room. Courteous staff. Heater very noisy. Crumbs under furniture that my dog found.

Leisure Pet

6/10

Pleasant

01 Jan 2026

Marcela

Room dirty

8/10

Excellent

28 Dec 2025

Catherine

The room was clean. The breakfast was ok. I wanted oatmeal but the pot was mostly empty. I could not find any staff to ask for more.

2/10

Poor

21 Dec 2025

Steven

They didn't have a room for us even though we had a paid reservation.

Leisure Family

4/10

Poor

17 Dec 2025

Samantha

Toilet leaked and was told id get a refund of $113.00 but never received it

10/10

Exceptional

16 Dec 2025

Daniel

Very clean hotel in a nice area. Comfy beds. Nice staff. Great stay

Leisure Partner

6/10

Pleasant

14 Dec 2025

Ryan

The staff was very nice. The room had a few things that were overlooked by housekeeping.

Leisure Family

8/10

Excellent

07 Dec 2025

Bobby

Staff

Leisure Family

10/10

Exceptional

07 Dec 2025

Colleen

Friendly staff, clean, good breakfast.

10/10

Exceptional

29 Nov 2025

john

awesome clean nice staff

Leisure Partner

8/10

Excellent

27 Nov 2025

joe

Staff great

10/10

Exceptional

17 Nov 2025

Rodney

Yes, the room was clean. The front desk

Self

10/10

Exceptional

16 Nov 2025

RUTH

GM was amazing

8/10

Excellent

15 Nov 2025

Andrea

Kind staff, clean room, and variety for breakfast.

Leisure Family

10/10

Exceptional

11 Nov 2025

Charles

Yes

8/10

Excellent

16 Oct 2025

MARK

Good overall. They allow dogs which is why we stay there.

6/10

Pleasant

15 Oct 2025

Jim

Parking lot was full, did not use gym

Business

8/10

Excellent

14 Oct 2025

Shannon

Staff was very friendly. Good variety for breakfast

Leisure Family

6/10

Pleasant

13 Oct 2025

Scott

Not on par with Hilton

Bedspread had stains, bathroom tub full of small curly hairs, the shower dispensers were not connected and sitting on the edge of the tub with one completely empty. We received towels but the beds were not made. The door latch did not work unless you picked up on the door to align it. The bathroom door scrapped across the floor. We stayed three nights and every night we had to have our room keys remade. By the third night we just stopped at the front desk to just get them remade before even trying.
The breakfast was the typical hotel style breakfast but it took them 20 minutes to refill. Front desk was polite and nice. It’s obvious that no upkeep is happening. Don’t know how they keep the Hilton name.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Margaret

The room seemed like it was not made up. The sheets were wrinkled and not tucked in. There were crumbs on the carpet. The products that were supposed to be mounted on the shower wall were scattered around the bathroom. There was hair in the shower. The surfaces were covered in dust. On top of that, the noise from the highway kept me up all night.

Leisure Pet

10/10

Exceptional

12 Oct 2025

Evan

Everything was perfect. I was fortunate to be on the first floor by the gym and pool

Leisure Self

6/10

Pleasant

05 Oct 2025

Joyce

Our room was not cleaned. Still had previous persons room keys on floor. The coffee pot had old used filter in it. And bottle caps shoved in corner by bed. I hope at least our bed sheets were changed

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

Stacey

Pet friendly hotel with clean room; parking lot and dog relief was not well lit; sketchy people in parking lot at all hours. Elevator was dirty. Lobby was clean and well appointed. Check in was quick. Dog relief area was not clean, lots of trash and feces.

Leisure Pet

6/10

Pleasant

28 Sep 2025

Nicole

We checked in and received room keys. When we got to the room, we found out it was someone else’s room. All of their belongings were in room. On day 2, we left to go out and about, we returned to find our room key cards did not work. I had to go back down to front desk. I was then informed we needed to stop at the desk daily to have them update cards. We were not told this at check in

Friends_and_family Family

4/10

Poor

28 Sep 2025

Jean

Closed pool
Room dirty

Leisure

10/10

Exceptional

24 Sep 2025

Noah

Friendly staff and maid service, great parking and plenty of good restaurants in the area.

Business Self

8/10

Excellent

19 Sep 2025

Christopher

Did not like the mold and crack in shower ceiling.

Leisure Self

8/10

Excellent

16 Sep 2025

Bridgett

Just on a tour into a town that I lived in over 20 years that got some old coworkers from places that are defunct now where the hotel staff makes you come to a great breakfast while they

Business

10/10

Exceptional

14 Sep 2025

Holly

The breakfast was slim, but we went an 1hour before it was over. Other than that everything was great!

Leisure Partner

6/10

Pleasant

06 Sep 2025

Lesley

Decent hotel that needs some love

The room was quiet and comfortable. The hotel overall was shabby and not very well maintained. The carpets in the breakfast area needed a good cleaning, there was trash around the front door and finishes generally were peeling or chipped. Our room was clean overall, but there was stuck on paper on the grab bar in the bath.

Partner

10/10

Exceptional

31 Aug 2025

Carl

Probably the best shower I've ever had in a hotel. Very comfortable. Breakfast well stocked and varied.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Monica

Bed was comfortable. The area seemed safe. Parking was easy. Hotel was clean.

6/10

Pleasant

20 Aug 2025

Willie

Everything was fine at the hotel the room had a musty smell.

Partner

10/10

Exceptional

16 Aug 2025

Wonet

Lovely Hotel, excellent service, cleanliness, quietness
In short great stay

Leisure Self

10/10

Exceptional

16 Aug 2025

Patrice

.

Leisure Family

8/10

Excellent

14 Aug 2025

Rolonda

Friendly and attentive staff, rooms were comfortable and overall a friendly atmosphere

10/10

Exceptional

14 Aug 2025

David

Awesome property

Leisure Family

10/10

Exceptional

13 Aug 2025

Jeffrey

We enjoyed the hotel. The mattresses and pillows were great, the room was clean, we liked the pool area. Plus the breakfast was FABULOUS for a free breakfast. It's usually just a few items but the Hampton Inn had cook your own waffles plus eggs 2 meat choices, juices, oatmeal, cereal etc. etc.The staff was very nice as well.

Business Partner

2/10

Poor

01 Aug 2025

Verified traveler

Disgusting

Hotel is disgustingly dirty, bery unfriendly. Will never stay in another Hampton Inn!

Friends_and_family Family

4/10

Poor

27 Jul 2025

Tim

Thermostat display broken, window blind broken, dead bugs, feces still on the toilet, wished that i could provide pictures.

Leisure Partner

6/10

Pleasant

24 Jul 2025

Syed

Room was supposed to be sleep 5 but there were only 2 beds.

Leisure Family

6/10

Pleasant

22 Jul 2025

Verified traveler

Lack of staff at front desk.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

David

Everything was great

Leisure Partner

6/10

Pleasant

12 Jul 2025

Alan

The room was pretty decent. However parking lot was trashed, broken glass, food and platic bottles. The carpet in elevator wasnt vacuumed regularly. Staff was friendly. Breakfast was pretty darn good. Good job there. Overall a 3 for the stay.

Business_and_leisure Self

2/10

Poor

02 Jul 2025

Jason

I don’t even know where to begin. We arrived Friday late and checked in. It was late, so too late to complain about how nasty the bathroom was. Long black hair everywhere on the floor, the shower drain looked like it had all kinds of nasty hairs n the grate. So, the next morning I told “Rashed” and he nonchalantly said he’d let a manager know. I thought for sure they’d clean it that day, but no. Never touched it. Next day, complained to “Rashed” again. Guess what, they never touched it the second day. Finally after a third day of complaining they finally brought towels and later that afternoon the hair was cleaned up on the floor but not the shower. I used a washcloth to dry a small water spot up on the bathroom floorand the white washcloth came up totally disgusting, I’ll Enclose a pic of that. They never refilled the shower gel, so 4 of the five nights no shower gel. The never made the bed or cleaned the room while we were there. The furniture in the dining area was disgusting. I’ll also post a pic of the business cards displayed in the lobby so you can get an idea of who owns this franchise. I really wish they’d make hotels fly the flag of which country the owner is from so you know how the service and cleanliness is gonna be. It sure seems if they are from India or that part of the world, they don’t have the same standards. Whether it’s a convenience store or a hotel, they never have USA ideals and I can’t believe the “Hampton” by “Hilton” would allow this much filth.

Leisure Family

2/10

Poor

02 Jul 2025

Jason

I don’t even know where to begin. We arrived Friday late and checked in. It was late, so too late to complain about how nasty the bathroom was. Long black hair everywhere on the floor, the shower drain looked like it had all kinds of nasty hairs n the grate. So, the next morning I told “Rashed” and he nonchalantly said he’d let a manager know. I thought for sure they’d clean it that day, but no. Never touched it. Next day, complained to “Rashed” again. Guess what, they never touched it the second day. Finally after a third day of complaining they finally brought towels and later that afternoon the hair was cleaned up on the floor but not the shower. I used a washcloth to dry a small water spot up on the bathroom floorand the white washcloth came up totally disgusting, I’ll Enclose a pic of that. They never refilled the shower gel, so 4 of the five nights no shower gel. The never made the bed or cleaned the room while we were there. The furniture in the dining area was disgusting. I’ll also post a pic of the business cards displayed in the lobby so you can get an idea of who owns this franchise. I really wish they’d make hotels fly the flag of which country the owner is from so you know how the service and cleanliness is gonna be. It sure seems if they are from mid Eastor that part of the world, they don’t have the same standards. Whether it’s a convenience store or a hotel, they never have USA ideals and I can’t believe the “Hampton” by “Hilton” would allow this much filth.

Leisure Family

6/10

Pleasant

02 Jul 2025

Charles

elevator Area very dirty

8/10

Excellent

01 Jul 2025

Elizabeth

The trash cans out the front doors were always overflowing with trash all over the ground. The rooms were clean. It was just that first appearance

Friends_and_family Family

4/10

Poor

01 Jul 2025

Lindsay

Everything started off bad and slowly became worse, unfortunately. I checked in to the hotel and the lady did not smile or make much eye contact with me. She just really had an attitude. When we went to our room after checking in, I noticed a pillow on the bed had weird reddish brown stains on it. I had my partner take the pillow up front to get it exchanged, and when he did, the front staff gave him an attitude. Again. Since they were not hospitable, we did not bother to ask for more towels or complain about how gritty the carpet in our room felt, because they already acted like us replacing a pillow was too much for them. We found what looked like dog food on the floor of our room, which we threw in a trashbag.

The outside parking lot had overflowing trash cans, especially by the front door, the pool area was dirty with old food behind one of the tables and bugs in the pool water, and the floor in our bathroom was very slippery, like someone maybe attempted to clean it but did not rinse all the cleaner off the floor.

I don't know if maybe the staff had a rush before we arrived or if the place is normally maintained this poorly, but it really makes me wonder if there was any staff working at all, because with the exception of the woman working the front desk & the gentleman who checked us out the next day, I saw no other staff at this hotel.

I do not recommend this hotel to anyone until they better staff it and maybe make some much-needed upgrades.

Business_and_leisure Family

4/10

Poor

30 Jun 2025

Fred

Rooms dirty

Leisure Family

8/10

Excellent

30 Jun 2025

Bethany

I enjoyed a clean and quiet stay at this conveniently located Hampton Inn for visit to Kent State visit.

Family

4/10

Poor

29 Jun 2025

Robert

Had popcorn still in bed from previous people’s stay. Trash outside hotel door was full on and overflowing till checkout

8/10

Excellent

29 Jun 2025

Timothy

Room was cold when we cheched in. do not need to turn ac on that low 60 degrees. 70 is fine.

Partner

10/10

Exceptional

26 Jun 2025

John

Aniyah at the front desk was terrific!

Friends_and_family Family

4/10

Poor

26 Jun 2025

Brenda

The Hotel is very close to the highway.

10/10

Exceptional

26 Jun 2025

Kelly

Comfortable

Very clean rooms and very nice staff!

Friends_and_family Friends

6/10

Pleasant

23 Jun 2025

Taylor

Property was affordable and conveniently located near the highway, but the room was humid, and our door wouldn't actually close or lock.

10/10

Exceptional

21 Jun 2025

Dannetta

Great for an overnight stay while our kids attended an orientation at Kent State University

Partner

10/10

Exceptional

20 Jun 2025

linda

Hotel was convenient for our plans. Clean, comfortable, friendle. The landlord needs to mow the grass in the entrance driveway, it ruins the image. Otherwise an excellent property.

Leisure Family

6/10

Pleasant

20 Jun 2025

Deanna

Placed in a room by the employees only rooms. Loud construction noise till late in evening. Cobwebs on light on desk. No shampoo in shower. Overall okay stay.

Business Self

10/10

Exceptional

16 May 2025

Cassandra

The staff was awaesome!! They treated us like family.

Leisure Family

10/10

Exceptional

06 May 2025

Robert

Beds very comfortable. Very clean & quiet.
Breakfast was decent but unspectacular. Same meal served two days in a row.

Business_and_leisure Family

6/10

Pleasant

05 May 2025

Daniella

Not

8/10

Excellent

05 May 2025

Valerie

There was variety for breakfast. The staff was nice. The room was clean. Very convenient for going into Kent. Not really a scenic area.

Leisure Self

6/10

Pleasant

04 May 2025

Daniella

The room was a good size but not the cleanest.

Leisure Family

10/10

Exceptional

21 Apr 2025

Byron

Front desk service was great. I had an issue with the toilet and they took care of it in a timely manner.

Leisure Self

2/10

Poor

03 Apr 2025

Pam

Cancellation policy

We canceled our reservation a week before deadline to cancel without penalty. . Was issued a cancellation number. Still got charged for a night! No one would assist in a refund.

8/10

Excellent

16 Mar 2025

Lorell

Nice and quiet.

Business_and_leisure Partner

10/10

Exceptional

11 Mar 2025

Robert

Bowling Tournament stay

The purpose of the stay was for an Elk's State Bowling Tournament. The room was clean, cozy, and comfortable. The complimentary breakfast was nice as well.

Friends_and_family Friends

8/10

Excellent

08 Mar 2025

Laura

Very functional and clean. Don’t expect good restaurants or conveniences near by, but it’s clean and with the right room I’m sure not too noisy.

Leisure Friends

10/10

Exceptional

24 Feb 2025

DAVID

Very relaxing stay. Pool was a bit on the cooler side but overall had avery peaceful evening