Hampton Inn Kent/Akron Area

10/10

Exceptional

01 Mar 2026

Jessica

Great staff always takes care of us!!

Pet

10/10

Exceptional

21 Feb 2026

A.K.M.

Yes
Yes

Family_with_children

10/10

Exceptional

15 Feb 2026

Monica

Clean room. Minor plumbing issue however staff quickly resolved. Breakfast was delicious 😋

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Hillary

The staff was great and our room was spotless! We haven't stayed in a room as clean as long as I can remember and we were extremely happy with the breakfast the next morning. There were so many options to choose from and we were grateful that it started early at 6:30 since we had driven up for a Dr. appointment scheduled for 7:00 a.m. We definitely will stay here again if needed!

Business Partner

8/10

Excellent

21 Jan 2026

Terri

Very nice size room. Courteous staff. Heater very noisy. Crumbs under furniture that my dog found.

Leisure Pet

6/10

Pleasant

01 Jan 2026

Marcela

Room dirty

8/10

Excellent

28 Dec 2025

Catherine

The room was clean. The breakfast was ok. I wanted oatmeal but the pot was mostly empty. I could not find any staff to ask for more.

2/10

Poor

21 Dec 2025

Steven

They didn't have a room for us even though we had a paid reservation.

Leisure Family

4/10

Poor

17 Dec 2025

Samantha

Toilet leaked and was told id get a refund of $113.00 but never received it

10/10

Exceptional

16 Dec 2025

Daniel

Very clean hotel in a nice area. Comfy beds. Nice staff. Great stay

Leisure Partner

6/10

Pleasant

14 Dec 2025

Ryan

The staff was very nice. The room had a few things that were overlooked by housekeeping.

Leisure Family

8/10

Excellent

07 Dec 2025

Bobby

Staff

Leisure Family

10/10

Exceptional

07 Dec 2025

Colleen

Friendly staff, clean, good breakfast.

10/10

Exceptional

29 Nov 2025

john

awesome clean nice staff

Leisure Partner

8/10

Excellent

27 Nov 2025

joe

Staff great

10/10

Exceptional

17 Nov 2025

Rodney

Yes, the room was clean. The front desk

Self

10/10

Exceptional

16 Nov 2025

RUTH

GM was amazing

8/10

Excellent

15 Nov 2025

Andrea

Kind staff, clean room, and variety for breakfast.

Leisure Family

10/10

Exceptional

11 Nov 2025

Charles

Yes

8/10

Excellent

16 Oct 2025

MARK

Good overall. They allow dogs which is why we stay there.

6/10

Pleasant

15 Oct 2025

Jim

Parking lot was full, did not use gym

Business

8/10

Excellent

14 Oct 2025

Shannon

Staff was very friendly. Good variety for breakfast

Leisure Family

6/10

Pleasant

13 Oct 2025

Scott

Not on par with Hilton

Bedspread had stains, bathroom tub full of small curly hairs, the shower dispensers were not connected and sitting on the edge of the tub with one completely empty. We received towels but the beds were not made. The door latch did not work unless you picked up on the door to align it. The bathroom door scrapped across the floor. We stayed three nights and every night we had to have our room keys remade. By the third night we just stopped at the front desk to just get them remade before even trying.
The breakfast was the typical hotel style breakfast but it took them 20 minutes to refill. Front desk was polite and nice. It’s obvious that no upkeep is happening. Don’t know how they keep the Hilton name.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Margaret

The room seemed like it was not made up. The sheets were wrinkled and not tucked in. There were crumbs on the carpet. The products that were supposed to be mounted on the shower wall were scattered around the bathroom. There was hair in the shower. The surfaces were covered in dust. On top of that, the noise from the highway kept me up all night.

Leisure Pet

10/10

Exceptional

12 Oct 2025

Evan

Everything was perfect. I was fortunate to be on the first floor by the gym and pool

Leisure Self

6/10

Pleasant

05 Oct 2025

Joyce

Our room was not cleaned. Still had previous persons room keys on floor. The coffee pot had old used filter in it. And bottle caps shoved in corner by bed. I hope at least our bed sheets were changed

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

Stacey

Pet friendly hotel with clean room; parking lot and dog relief was not well lit; sketchy people in parking lot at all hours. Elevator was dirty. Lobby was clean and well appointed. Check in was quick. Dog relief area was not clean, lots of trash and feces.

Leisure Pet

6/10

Pleasant

28 Sep 2025

Nicole

We checked in and received room keys. When we got to the room, we found out it was someone else’s room. All of their belongings were in room. On day 2, we left to go out and about, we returned to find our room key cards did not work. I had to go back down to front desk. I was then informed we needed to stop at the desk daily to have them update cards. We were not told this at check in

Friends_and_family Family

4/10

Poor

28 Sep 2025

Jean

Closed pool
Room dirty

Leisure

10/10

Exceptional

24 Sep 2025

Noah

Friendly staff and maid service, great parking and plenty of good restaurants in the area.

Business Self

8/10

Excellent

19 Sep 2025

Christopher

Did not like the mold and crack in shower ceiling.

Leisure Self

8/10

Excellent

16 Sep 2025

Bridgett

Just on a tour into a town that I lived in over 20 years that got some old coworkers from places that are defunct now where the hotel staff makes you come to a great breakfast while they

Business

10/10

Exceptional

14 Sep 2025

Holly

The breakfast was slim, but we went an 1hour before it was over. Other than that everything was great!

Leisure Partner

6/10

Pleasant

06 Sep 2025

Lesley

Decent hotel that needs some love

The room was quiet and comfortable. The hotel overall was shabby and not very well maintained. The carpets in the breakfast area needed a good cleaning, there was trash around the front door and finishes generally were peeling or chipped. Our room was clean overall, but there was stuck on paper on the grab bar in the bath.

Partner

10/10

Exceptional

31 Aug 2025

Carl

Probably the best shower I've ever had in a hotel. Very comfortable. Breakfast well stocked and varied.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Monica

Bed was comfortable. The area seemed safe. Parking was easy. Hotel was clean.

6/10

Pleasant

20 Aug 2025

Willie

Everything was fine at the hotel the room had a musty smell.

Partner

10/10

Exceptional

16 Aug 2025

Wonet

Lovely Hotel, excellent service, cleanliness, quietness
In short great stay

Leisure Self

10/10

Exceptional

16 Aug 2025

Patrice

.

Leisure Family

8/10

Excellent

14 Aug 2025

Rolonda

Friendly and attentive staff, rooms were comfortable and overall a friendly atmosphere

10/10

Exceptional

14 Aug 2025

David

Awesome property

Leisure Family

10/10

Exceptional

13 Aug 2025

Jeffrey

We enjoyed the hotel. The mattresses and pillows were great, the room was clean, we liked the pool area. Plus the breakfast was FABULOUS for a free breakfast. It's usually just a few items but the Hampton Inn had cook your own waffles plus eggs 2 meat choices, juices, oatmeal, cereal etc. etc.The staff was very nice as well.

Business Partner

2/10

Poor

01 Aug 2025

Verified traveler

Disgusting

Hotel is disgustingly dirty, bery unfriendly. Will never stay in another Hampton Inn!

Friends_and_family Family

4/10

Poor

27 Jul 2025

Tim

Thermostat display broken, window blind broken, dead bugs, feces still on the toilet, wished that i could provide pictures.

Leisure Partner

6/10

Pleasant

24 Jul 2025

Syed

Room was supposed to be sleep 5 but there were only 2 beds.

Leisure Family

6/10

Pleasant

22 Jul 2025

Verified traveler

Lack of staff at front desk.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

David

Everything was great

Leisure Partner

6/10

Pleasant

12 Jul 2025

Alan

The room was pretty decent. However parking lot was trashed, broken glass, food and platic bottles. The carpet in elevator wasnt vacuumed regularly. Staff was friendly. Breakfast was pretty darn good. Good job there. Overall a 3 for the stay.

Business_and_leisure Self

2/10

Poor

02 Jul 2025

Jason

I don’t even know where to begin. We arrived Friday late and checked in. It was late, so too late to complain about how nasty the bathroom was. Long black hair everywhere on the floor, the shower drain looked like it had all kinds of nasty hairs n the grate. So, the next morning I told “Rashed” and he nonchalantly said he’d let a manager know. I thought for sure they’d clean it that day, but no. Never touched it. Next day, complained to “Rashed” again. Guess what, they never touched it the second day. Finally after a third day of complaining they finally brought towels and later that afternoon the hair was cleaned up on the floor but not the shower. I used a washcloth to dry a small water spot up on the bathroom floorand the white washcloth came up totally disgusting, I’ll Enclose a pic of that. They never refilled the shower gel, so 4 of the five nights no shower gel. The never made the bed or cleaned the room while we were there. The furniture in the dining area was disgusting. I’ll also post a pic of the business cards displayed in the lobby so you can get an idea of who owns this franchise. I really wish they’d make hotels fly the flag of which country the owner is from so you know how the service and cleanliness is gonna be. It sure seems if they are from India or that part of the world, they don’t have the same standards. Whether it’s a convenience store or a hotel, they never have USA ideals and I can’t believe the “Hampton” by “Hilton” would allow this much filth.

Leisure Family

2/10

Poor

02 Jul 2025

Jason

I don’t even know where to begin. We arrived Friday late and checked in. It was late, so too late to complain about how nasty the bathroom was. Long black hair everywhere on the floor, the shower drain looked like it had all kinds of nasty hairs n the grate. So, the next morning I told “Rashed” and he nonchalantly said he’d let a manager know. I thought for sure they’d clean it that day, but no. Never touched it. Next day, complained to “Rashed” again. Guess what, they never touched it the second day. Finally after a third day of complaining they finally brought towels and later that afternoon the hair was cleaned up on the floor but not the shower. I used a washcloth to dry a small water spot up on the bathroom floorand the white washcloth came up totally disgusting, I’ll Enclose a pic of that. They never refilled the shower gel, so 4 of the five nights no shower gel. The never made the bed or cleaned the room while we were there. The furniture in the dining area was disgusting. I’ll also post a pic of the business cards displayed in the lobby so you can get an idea of who owns this franchise. I really wish they’d make hotels fly the flag of which country the owner is from so you know how the service and cleanliness is gonna be. It sure seems if they are from mid Eastor that part of the world, they don’t have the same standards. Whether it’s a convenience store or a hotel, they never have USA ideals and I can’t believe the “Hampton” by “Hilton” would allow this much filth.

Leisure Family

6/10

Pleasant

02 Jul 2025

Charles

elevator Area very dirty

8/10

Excellent

01 Jul 2025

Elizabeth

The trash cans out the front doors were always overflowing with trash all over the ground. The rooms were clean. It was just that first appearance

Friends_and_family Family

4/10

Poor

01 Jul 2025

Lindsay

Everything started off bad and slowly became worse, unfortunately. I checked in to the hotel and the lady did not smile or make much eye contact with me. She just really had an attitude. When we went to our room after checking in, I noticed a pillow on the bed had weird reddish brown stains on it. I had my partner take the pillow up front to get it exchanged, and when he did, the front staff gave him an attitude. Again. Since they were not hospitable, we did not bother to ask for more towels or complain about how gritty the carpet in our room felt, because they already acted like us replacing a pillow was too much for them. We found what looked like dog food on the floor of our room, which we threw in a trashbag.

The outside parking lot had overflowing trash cans, especially by the front door, the pool area was dirty with old food behind one of the tables and bugs in the pool water, and the floor in our bathroom was very slippery, like someone maybe attempted to clean it but did not rinse all the cleaner off the floor.

I don't know if maybe the staff had a rush before we arrived or if the place is normally maintained this poorly, but it really makes me wonder if there was any staff working at all, because with the exception of the woman working the front desk & the gentleman who checked us out the next day, I saw no other staff at this hotel.

I do not recommend this hotel to anyone until they better staff it and maybe make some much-needed upgrades.

Business_and_leisure Family

4/10

Poor

30 Jun 2025

Fred

Rooms dirty

Leisure Family

8/10

Excellent

30 Jun 2025

Bethany

I enjoyed a clean and quiet stay at this conveniently located Hampton Inn for visit to Kent State visit.

Family

4/10

Poor

29 Jun 2025

Robert

Had popcorn still in bed from previous people’s stay. Trash outside hotel door was full on and overflowing till checkout

8/10

Excellent

29 Jun 2025

Timothy

Room was cold when we cheched in. do not need to turn ac on that low 60 degrees. 70 is fine.

Partner

10/10

Exceptional

26 Jun 2025

John

Aniyah at the front desk was terrific!

Friends_and_family Family

4/10

Poor

26 Jun 2025

Brenda

The Hotel is very close to the highway.

10/10

Exceptional

26 Jun 2025

Kelly

Comfortable

Very clean rooms and very nice staff!

Friends_and_family Friends

6/10

Pleasant

23 Jun 2025

Taylor

Property was affordable and conveniently located near the highway, but the room was humid, and our door wouldn't actually close or lock.

10/10

Exceptional

21 Jun 2025

Dannetta

Great for an overnight stay while our kids attended an orientation at Kent State University

Partner

10/10

Exceptional

20 Jun 2025

linda

Hotel was convenient for our plans. Clean, comfortable, friendle. The landlord needs to mow the grass in the entrance driveway, it ruins the image. Otherwise an excellent property.

Leisure Family

6/10

Pleasant

20 Jun 2025

Deanna

Placed in a room by the employees only rooms. Loud construction noise till late in evening. Cobwebs on light on desk. No shampoo in shower. Overall okay stay.

Business Self

10/10

Exceptional

16 May 2025

Cassandra

The staff was awaesome!! They treated us like family.

Leisure Family

10/10

Exceptional

06 May 2025

Robert

Beds very comfortable. Very clean & quiet.
Breakfast was decent but unspectacular. Same meal served two days in a row.

Business_and_leisure Family

6/10

Pleasant

05 May 2025

Daniella

Not

8/10

Excellent

05 May 2025

Valerie

There was variety for breakfast. The staff was nice. The room was clean. Very convenient for going into Kent. Not really a scenic area.

Leisure Self

6/10

Pleasant

04 May 2025

Daniella

The room was a good size but not the cleanest.

Leisure Family

10/10

Exceptional

21 Apr 2025

Byron

Front desk service was great. I had an issue with the toilet and they took care of it in a timely manner.

Leisure Self

2/10

Poor

03 Apr 2025

Pam

Cancellation policy

We canceled our reservation a week before deadline to cancel without penalty. . Was issued a cancellation number. Still got charged for a night! No one would assist in a refund.

8/10

Excellent

16 Mar 2025

Lorell

Nice and quiet.

Business_and_leisure Partner

10/10

Exceptional

11 Mar 2025

Robert

Bowling Tournament stay

The purpose of the stay was for an Elk's State Bowling Tournament. The room was clean, cozy, and comfortable. The complimentary breakfast was nice as well.

Friends_and_family Friends

8/10

Excellent

08 Mar 2025

Laura

Very functional and clean. Don’t expect good restaurants or conveniences near by, but it’s clean and with the right room I’m sure not too noisy.

Leisure Friends

10/10

Exceptional

24 Feb 2025

DAVID

Very relaxing stay. Pool was a bit on the cooler side but overall had avery peaceful evening

Business_and_leisure Self

2/10

Poor

18 Feb 2025

Myles

I reserved a 1 king bedroom for 2 nights and when I got there my room wasn’t ready so I got put in a twin bedroom instead only for that room to have stains on the bed. I went to the front desk to ask someone about it around 730 and the front attendant wasn’t there for the 20 mins that I stood to wait and when I went back to my room I called down 3 different times to no answer. Don’t go here it’s trash tbh

Leisure Partner

4/10

Poor

16 Feb 2025

Malik

Not a typical Hampton Inn, just upgraded version of a motel. No one at the counter anytime, I had to wait over 6 minutes before little 4 girl came out a side room. It took another 2 min for a woman come out and ask what do I need, really! Breakfast was terrible, front desk guy was doing all the work, most of breakfast items seems stale or not fresh. I paid over $165 for a night and this is disappointing. Hilton should not sell franchise to anyone.

Friends_and_family Family

10/10

Exceptional

30 Jan 2025

Iqtiar

Nice, quiet, location.

4/10

Poor

20 Jan 2025

Brendon

This hotel is definitely overrated for the stars/reviews it has. From the beginning until the end nothing really went right, definitely one of the worst hotel experiences i’ve had. It was semi updated but not kept clean whatsoever. First room we were given had something red on the top sheet, was also on the comforter. Second room was alright, only had one towel. Didn’t realize until after we needed another. Body wash container was empty, and toilet plugged up then overfilled with barely anything in it. Breakfast was fine. People were complaining about the pool being freezing when i got there, said it was supposed to be heated (not sure how true this is.) Would probably pick another hotel next time

Partner

4/10

Poor

14 Jan 2025

kristen

This is a newer property so it's not run down, it's just not clean. Moldy shower and shower curtains, bathroom floor not cleaned thoroughly (hair on the floor), room not vacuumed in some time. Peloton in workout room seemed to be newish but missing a pedal. Overall stay was adequate, we were only there a matter of hours thankfully but we were surprised how dirty it was.

Business_and_leisure Family

10/10

Exceptional

12 Jan 2025

Haiyu

Good Breakfast time!

Breakfast time is excellent!

Business

2/10

Poor

31 Dec 2024

Matthew

Worst stay ever.

It was the worst stay I think I have ever had. It took twenty minutes to check in, geanted the attendant at the front desk did say one of the housekeepers was hit by a car, so she was cleaning rooms on the first floor. On our last night, December 30th. We were in the lobby, watching the 49ers/Lions game and the attendant came over and made a bed on the couch and turned the lights off and turned the TV to what she wanted to watch. Our room was dirty and smelled bad. This was way over priced for $150 a night.

Friends_and_family Family

10/10

Exceptional

20 Nov 2024

Kim

Clean. Good breakfast

Leisure Friends

8/10

Excellent

10 Nov 2024

Kimberly

Nice place.

Leisure Pet

10/10

Exceptional

09 Nov 2024

SUE

Close drive to Kent State University. Convenient and short drive for shopping for whatever you need.

Friends_and_family Family

4/10

Poor

02 Nov 2024

Rana

The room was dirty as well as the carpets and areas throughout the hotel. The staff was ok but there was no one at the desk during our stay with the exception of check in. The area around the hotel was unkept. Overall a very disappointing Hilton hotel.

Business_and_leisure Family

8/10

Excellent

27 Oct 2024

Kevin

Room faced the highway and was really noisy. Staff was very helpful and pleasant to work with. Overall a decent place to stay for an overnight trip. Extended stays, I would suggest going elsewhere

Friends_and_family Family

8/10

Excellent

21 Oct 2024

Kent

This was our second visit to this Hampton Inn property in two weeks. Clean. Conveniently located. Well-illuminated parking. And an adequate breakfast.

Business

4/10

Poor

11 Oct 2024

Andrew

Bed was uncomfortable pillows left much to be desired. The chair was the most uncomfortable art deco chair I’ve ever sat in.

Self

2/10

Poor

09 Oct 2024

kim

The parking lot was a little messy. Front desk service was terrible.room and lobby was good

Self

6/10

Pleasant

09 Oct 2024

Kent

The room was comfortable and clean. But we could not access the cable TV (neither could the staff when we called for assistance). And the bottles of soap and shampoo in the shower were empty. Otherwise, the room was fine.

Business

6/10

Pleasant

06 Oct 2024

Nicole

Was hardly anyone at the desk. Had to wait 10min for someone to come to the desk to check us in. And that wouldn’t have happened if the maintenance guy didn’t go back and get them. We sat in the lobby most of the night hanging out and several people had to wait for someone to come to the desk. Hotel was cleanish and looked updated but was done poorly. Had to change rooms because of stains on the comforter. Spider web in the corner of the bathroom with dead bugs in it. Not Hilton standard

Leisure Friends

6/10

Pleasant

03 Oct 2024

Kelly

Convenient. Everything else was average.

Leisure Family

6/10

Pleasant

02 Oct 2024

Terra

THe pool was closed. Our room was never cleaned even though we were gon most of the day Saturday.

Leisure Family

4/10

Poor

23 Sep 2024

christy

The breakfast was barely there. No condiments for oatmeal, just a crock of oatmeal. It was dirty. Pool was closed the entire 4 days. I’ll never stay again

Leisure Friends

8/10

Excellent

22 Sep 2024

MARK

Allows dogs (good) but short om towels

Hotel allows dogs which is good, but we were nor given enoigh towels and no soap either.

Friends_and_family Family

4/10

Poor

22 Sep 2024

Darwin