Blu-tique, Akron, A Tribute Portfolio Hotel

4/10

Poor

12 Jul 2026

sarah

Our room wasn’t cleaned or beds made or changed for 4 nights, only once was our trash emptied, I’m very disappointed in our stay

Family

8/10

Excellent

08 Jul 2026

Susan

The property is really nicely appointed. However, could use more shelf space and towel racks in bathroom. And a greater variety of pillows for the beds. Different sizes of thickness would be great.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Rachel

We were there for a show at the Akron Center and everything was wonderful. I love how it’s within walking distance of so many things. Would definitely recommend to others.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Brian

The room was nice clean and very comfortable. Easy walking to the ballpark for baseball game.

10/10

Exceptional

21 Jun 2026

Phillip

everything was clean and nice. only 1 elevator was functioning... so patience is required

Partner

10/10

Exceptional

20 Jun 2026

Tina

Picked this hotel because it was close to the Civic Center and was so pleased. The property is well maintained, parking is convenient and free, The desk employees were pleasant and helpful. Dinner at the restaurant was delicious and our waiter was friendly and attentive. The room was lovely, The coffee bar was greatly appreciated in the morning. Even the thoughtful touch of the complimentary flavored water in the lobby was welcomed. I'm looking forward to having a reason to return soon. And I just got an email letting me know housekeeping found a sweater I left in my room and they are assisting me in getting it back to me. 10 out of 10 would highly recommend this property.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Stephanie

The shower was nice.

The first room I got had hair in the bed, then the 2nd room they gave me had hair in the bed and smelled bad, then the 3rd room was acceptable.

I did not realize until I was there that it was a Marriott property.

I would not recommend nor stay there again.

Partner

10/10

Exceptional

19 May 2026

Tanille

Breakfast options were good. There was adequate parking. Room was clean. Staff was excellent 5/5

Family

10/10

Exceptional

18 May 2026

CLAUDE

I had a wonderful stay at this hotel. Well apponited and a very helpful and friendly staff. Parking was great. Although it is in the center, the hotel has parking spots reserved in a public parking garage with easy access behind the hotel

Self

10/10

Exceptional

17 Apr 2026

Jenn

The rooms were spacious and luxurious, the staff was outstanding, and the breakfast was excellent. Convenient, reasonably priced parking made the experience even better. I highly recommend this stay.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Robert

Out room was beautiful and very clean. The front desk operator and bartenders were awesome! We had a great time!

Partner

10/10

Exceptional

13 Apr 2026

Brandon

Yes

Family

10/10

Exceptional

27 Mar 2026

larry

yes,,yes,good

Partner

6/10

Pleasant

22 Mar 2026

Jessica

No

Partner

10/10

Exceptional

15 Mar 2026

Kristin

I loved this hotel! Great location very clean and modern. It was just a little too expensive for more than one night.

Family

10/10

Exceptional

07 Mar 2026

Khadine

Great location and beautiful use of an old building. The restaurant was very good, too!

Partner

10/10

Exceptional

17 Feb 2026

Jenna

The staff was amazing!

10/10

Exceptional

27 Jan 2026

Nancy

Friendly staff, clean room, convenient location close to the Civic Theater.

Leisure Friends

10/10

Exceptional

23 Jan 2026

Jennifer

The staff was amazing especially Maurice at the front desk!! He was so helpful and kind!

Self

8/10

Excellent

28 Dec 2025

Jamie

The staff was beyond gracious. Rooms were clean and spacious. Pillos were large and medium squishy.

Leisure Partner

10/10

Exceptional

16 Dec 2025

David

didnt eat and the parking was great

Friends_and_family Family

2/10

Poor

24 Nov 2025

Nicole

Super loud hotel, doors opening closing all night long. I am not a light sleeper, could totally hear traffic all night long. My car was broken into in “their parking garage” beware there are no cameras. Didn’t feel safe at all. Never again.

Partner

10/10

Exceptional

24 Nov 2025

Bronson

The hotel was super clean, nice and spotless. Staff and Monique were fantastic!

Friends_and_family Friends

4/10

Poor

15 Nov 2025

Sara

Clean & updated but the hotel charged me $250 for a “smoking fee” when my mom was not smoking inside the hotel room. She smoked outside the hotel and then brought a cup with some water in it outside with her to put her cigarette in it and throw it out in our hotel trash can. So they automatically charged me $250 since they found cigarette butts in the trash can. I tried to call them 3 times and they said they would have a manager call me back and they never did. Horrible service, won’t be going back.

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Christopher

Desk staff were very solicitous. Cleaning staff were fine but could be a little more detailed. Restaurant breakfast was fine but nothing special.

Business Friends

4/10

Poor

10 Nov 2025

Tom

Was not a fan of the hours of the restaurant/bar we had to walk quite a distance to get lunch/dinner. From what I can tell it really isn’t listed anywhere that I would have to pay for parking. The windows in our room are so thin/old that while on the 3rd floor I heard a guy sneeze while he was on the sidewalk outside. Hot water with shower handle all the way to hot was barely warm enough to shower in. Kind of disappointed

Leisure Partner

10/10

Exceptional

09 Nov 2025

james

This hotel is elegant and well-located within walking distance of theatres and sporting venues.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Carol

Very friendly staff and comfortable room

10/10

Exceptional

27 Oct 2025

Lisa

Lovely, helpful staff, particularly Lilah and Monique. The hotel combines charm of the past century with the modern.

Business_and_leisure Partner

10/10

Exceptional

25 Sep 2025

David

Second time here. Best hotel in Downtown Akron.

Leisure Self

10/10

Exceptional

21 Sep 2025

De'Quayveus

Great

10/10

Exceptional

07 Sep 2025

Michael

Clean and well cared for restaurants near by the hotel restaurant was not open on a Sunday night just the bar.

Business_and_leisure Family

8/10

Excellent

01 Sep 2025

Susan

Central location in downtown Akron, near the fabulous library. Very nice and helpful staff, with great knowledge of the area. Comfortable, spacious rooms.
Only downsides: No room service, and not too many good dining options within walking distance (good local restaurants in Akron, but we had to Uber). Restaurant at the hotel had odd hours and the food was pretty low quality; it was more of a watering hole than a restaurant.

Business_and_leisure Partner

10/10

Exceptional

01 Sep 2025

Verified traveler

Amazing hotel. Beautiful, clean with a cool vibe. Fun bar and restaurant.

Partner

8/10

Excellent

31 Aug 2025

Rachel

The staff was wonderful and the bar was great. We were given an ADA room, I assume because we booked the day before. The bathroom door was a challenge to close and very creaky. The shower was less than clean. I would stay there again but not in that room.

Business

10/10

Exceptional

06 Aug 2025

Thomas

Great stay great food and drink

10/10

Exceptional

02 Aug 2025

Kristi

I loved the hotel decor, the historic look and feel of the hotel. I did not like having to walk from the garage to the hotel. After you park your car, you have to walk through a connecting hallway to enter the hotel courtyard. This hallway was filthy and odorous. Seeing this area as your first exposure to the hotel gave me a very negative impression of it. This garage area needs extensive renovation to improve the overall impression of the hotel. One elevator was not working and once on it, you had to go up then go down to reach your destination. The room was beautiful, comfortable and expansive. The hotel is centrally located to restaurants, shopping and entertainment in the downtown area. There was confusion about my reservation through Expedia saying I could not stay at the hotel, but the hotel saying there was no issue with my reservation. I was very concerned and confused about the hotel booking and it felt like a scam to me. I did not contact Expedia for this reason. You may want to investigate because it creates a bad impression and reputation for your outstanding hotel.

Leisure Family

8/10

Excellent

01 Aug 2025

Sarah

I did not get a much room service as i would have liked. It was noisy inside and outside of my room

Business_and_leisure Friends

8/10

Excellent

16 Jul 2025

Michelle

Nice, clean, friendly staff, and garage parking.

6/10

Pleasant

14 Jul 2025

Danielle

The hotel itself was beautiful, but that was the only saving grace. I booked this property due to the restaurant in the building, then come to find out the entire restaurant was closed for a wedding. The noise was unbearable- between doors slamming in the hallway, the noise of the traffic outside, and the non-stop honking because of the wedding party taking photos outside, there was no sleep to be had. The refrigerator in the room was unusable- the freezer was completely frozen so the fridge wasn't working. The bed was so uncomfortable, I've never slept on a hotel mattress that hard. It was just a huge disappointment over all.

Leisure Partner

2/10

Poor

05 Jul 2025

Timothy

Restaurant and bar closed
No prior notice
Completely unacceptable

10/10

Exceptional

27 Jun 2025

Juana

A very unique building, lots of character. The rooms were spacious and clean. The location was close to everything we needed.

Business Family

6/10

Pleasant

23 Jun 2025

Steve

Air conditioning issue

Staff was kind but our room was very warm and we weren’t allowed to adjust the temp. We were told by staff that it will cool down when the sun goes down. It made for an uncomfortable evening.

Partner

2/10

Poor

17 Jun 2025

Karen

When my son and I arrived at the property, the temperature in the room was 77° in mid June and the room was extremely hot and humid. Under the Americans With Disabilities Act, by law, all public facilities must provide reasonable accommodations. I am disabled and I use supplemental oxygen. Enclosed hot rooms further adversely impact my ability to breathe. So I require a room with air conditioning. I immediately notified the front desk and also stated that there were no sheets, blankets or pillows on the sofa bed. When I returned to the room six hours later, the temperature had increased to 78°. A member of the staff told me that several rooms on the property were having air-conditioning problems. This should’ve been disclosed to me upon check-in. When I asked if she could send someone to my room to correct the issue, she alleged that the hotel did not have access to a mechanic and refused to move me to another room nor did she offer to contact another hotel to see if other hotels had a room available with air-conditioning. Around midnight, she brought an ineffective fan, one sheet and a blanket but no pillows. Upon checkout, I asked for a refund. I was told that I would receive reward points as well as a telephone call from the manager, Frank Nigaglioni on Monday to discuss. Meanwhile, staff also failed to call me back to retrieve an Arizona State Sweatshirt, shorts and shoes so I sent an email with all my concerns. I’ve received neither a refund nor returned phone calls.

Leisure Family

8/10

Excellent

16 Jun 2025

Robert

Cool hotel with great service.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2025

Ashley

An older building with a boutique style stay

8/10

Excellent

09 Jun 2025

Jenifer

Only problem was lap. The elevator broke down, had to carry my luggage down when I left, and the restaurant was not available.

Leisure Self

10/10

Exceptional

31 May 2025

Darron W.

Love this property!

Leisure Partner

10/10

Exceptional

04 May 2025

Maribeth

Friendly staff and very clean and affordable

Business Self

10/10

Exceptional

07 Apr 2025

Michael

The walk-in shower was amazing and spacious

Leisure Family

10/10

Exceptional

06 Apr 2025

Jodi

I never do reviews but I just need to brag about this place. Not only was it beautiful & classy, it was the cleanest place I have ever stayed. The mattress was pure heaven, we slept like babies. We definitely will choose this place whenever we stay in Akron ❤️

10/10

Exceptional

05 Apr 2025

Rodney

Curbside parking when you checked in and staff was nice

Leisure Partner

10/10

Exceptional

30 Mar 2025

Brandon

Not only were the hotel staff extremely helpful and knowledgeable and friendly, but the next morning when we went to the Hotel restaurant our waitress, Latoya, and the gentleman that Cooked our food, Chris, we're not only friendly and informative and just super fun but the two of them made our next morning brunch really amazing. The chicken and waffles that Chris made weren't just delicious they were one of the best brunches I've ever had and that is mind-boggling for a hotel restaurant & I left Latoya a tip that was as much as our breakfast because she earned it. Fantastic service fantastic food and a really cool hotel. We will definitely be back for all of the above reasons. Five star stay five star room five star shower, five star service and five star food. Without a doubt highly recommended.

Leisure Family

10/10

Exceptional

29 Mar 2025

Kirk

Lock 15 was great

10/10

Exceptional

23 Mar 2025

Renee

Beautiful revamp of old office building. Kept the character of the old and brought in modern touches. Staff friendly, bartender very personable and friendly. Would highly recommend and will stay there again.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Carly

Downtown hotel with a modern interior, a stylish and trendy place to stay. This hotel features chic decor, contemporary furnishings, and a cool, laid-back atmosphere. On-site bar and restaurant with live music that served up creative, modern cuisine. Sophisticated style, impeccable service, and prime location in the heart of downtown.

Leisure Partner

10/10

Exceptional

08 Mar 2025

kristin

This was our first, but definitely not last, time staying here. The hotel was beautiful and all of the staff was great!! The highlight of our stay was the young man playing piano in the bar area. We sat for a couple of hours listening to him and he was absolutely amazing!! We will definitely be back!

Partner

10/10

Exceptional

03 Mar 2025

Alissa

I enjoyed my stay. Staff was really nice and the rooms were clean and spacious!

Business Partner

10/10

Exceptional

26 Feb 2025

Samuel

The rooms were very nice and the hotel restaurant was also amazing! I will be returning lol!

Leisure Self

8/10

Excellent

08 Feb 2025

Natalie

This hotel was beautiful! We walked to local restaurants/ bars and the Civic Theater for a performance. The staff were polite and helpful. Will definitely be back!!

Leisure Partner

10/10

Exceptional

06 Feb 2025

Steve

The staff was professional and extremely courteous!

Leisure

10/10

Exceptional

29 Jan 2025

Allison

Great stay!

10/10

Exceptional

04 Nov 2024

Jessica

Great staff! Lovely area.

Friends

10/10

Exceptional

30 Oct 2024

Cheyenne

I liked the overall aesthetic of the building and the room was absolutely gorgeous. Even though I only stayed for a night, I wish I was able to stay longer! 10/10 would stay again!

Leisure Self

10/10

Exceptional

30 Oct 2024

Angela

Wonderful

This hotel is perfect! The staff is very nice and the rooms were spotless. 10/10 🤩⭐️

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Sarah

Awesome hotel to stay with kids

We stayed her on our way to the east coast and the hotel was very clean, quiet and easy to locate. Front desk staff were friendly and helpful. Restaurant was amazing.

Friends_and_family Family

8/10

Excellent

27 Oct 2024

Lisa

Fantastic stay! We will be back again. Immaculate. Walking distance to The Akron Civic Theatre and many restaurants. Fully staffed. Doc the mixologist at the bar was wonderful. A beautiful hotel.

Leisure

10/10

Exceptional

27 Oct 2024

Jarrett

Wonderful venue for the night

Leisure Partner

10/10

Exceptional

21 Oct 2024

Meaghan

Wonderful stay! We checked in rather the late and the front desk clerk was so kind and welcoming. The room was quaint and very clean. Loved the aesthetic and decor of the building. 10/10 would stay again!

Leisure Partner

10/10

Exceptional

18 Oct 2024

Barry

The staff were very friendly.

Friends_and_family Family

10/10

Exceptional

15 Oct 2024

Sarah

We told the front desk we were staying for our anniversary and got upgraded to a beautiful suite!

Leisure Partner

10/10

Exceptional

02 Oct 2024

Andy

Really nice hotel in a dead downtown. Ideal for biz travel

10/10

Exceptional

29 Sep 2024

Jami

Loved this place. It is an old building with a lot of old characteristics.

Leisure Partner

10/10

Exceptional

28 Sep 2024

Patricia

Great staff Clean comfy room

The staff was amazing!!! Im not familiar with Akron but the night receptionist helped me figure out where to park to check in, and where to park overnight. When i got lost i called and she. explained the parking situation . She even found a room bettet suited for us than the one we registered for. Coming back from the marathon i was going to pack my and my daughter's stuff up while waiting for other runners,and she offered me late check out with no additional cost. I found the room to be clean and comfortable and the shower nice and hot. I will definitely be a repeat customer!!!

Friends_and_family Friends

10/10

Exceptional

02 Sep 2024

Denise

Clean hotel-walk to shops and restaurants

Room was very clean and we enjoyed the proximity to so many fun and cute shops!

Friends_and_family Family

4/10

Poor

16 Aug 2024

Matt

Reserved a two bedroom unit on Expedia. When we arrived, we were assigned a single bed unit. I had to sleep on the chair.

Leisure Family

10/10

Exceptional

18 Jul 2024

holly

Beautiful Building

Had an amazing trip with my husband. Went to a comedy show at the goodyear theater. This hotel wasnt far away from the theater. The hotel has a parking garage right behind the hotel where we felt safe leaving our vehicle. The hotel itself is beautiful. They kept the old building vibe which is so cool. The only thing I didnt like was the carpet had a weird feeling to it. However that shower though felt amazing! The restaurant and bar was so good! We had dinner and breakfast there. The waiter and waitress that we had were fantastic people. Overall was a great stay and would do it again.

Partner

6/10

Pleasant

07 Jul 2024

Mary

UPS and DOWNS

We booked a room with two double beds. We got one king bed. That was a disappointment- and we were not offered a new room. Parking garage is inconvenient. Everything else was terrific.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Thompson

Great hotel, lots of roadnoise

Super nice hotel. Only drawback is the road noise is really excessive.

Partner

10/10

Exceptional

23 Jun 2024

Marvin

A great experience and professional staff!

Leisure Partner

6/10

Pleasant

02 Jun 2024

Bryce

The hotel was just ok. The staff was interesting, the tv didn’t work due to there being no signal and they weren’t able to fix it and the shower curtain was dirty. Overall it wasn’t horrible but I have no desire to stay there again.

Leisure

8/10

Excellent

31 May 2024

christina

Great location! Easy parking!

Wonderful check-in! Attendant was so nice and informative! great location and parking was really easy!

The room had a mini fridge but was not functioning. We put a few things in there and it actually made them warm.

Check-out was not as friendly. I don’t think he usually worked at front desk. I had to repeat my name and room number 4 times. I told him about the fridge and he didn’t acknowledge it, just asked me my room number again.

Friends_and_family Family

10/10

Exceptional

11 May 2024

Melissa

Room service should be offered at this price point

Leisure Partner

10/10

Exceptional

21 Apr 2024

linda

Great place to stay.

Leisure Partner

10/10

Exceptional

13 Apr 2024

Ronita J

Nice, clean, beautiful lobby and rooms

Leisure Self

10/10

Exceptional

31 Mar 2024

Jessie

Nice, clean, and close to events

Leisure Friends

10/10

Exceptional

05 Feb 2024

Debra

Everything was perfect! Staff was fun and accommodating. Hotel was in excellent condition. Very modern and clean. I haven’t been this happy with a hotel in a very long time. Thank You!

Leisure Partner

6/10

Pleasant

03 Feb 2024

Joseph

Reserved a room with 2 double beds months ago; when I checked in and went to the room, it was just a king bed (and a pullout couch). Went back to front desk and she apologized and said they didn’t have any more double rooms as they were completely full (but didn’t mention the room change upon check-in).

Leisure Friends

10/10

Exceptional

24 Jan 2024

Alejandro

The building was unique, with plenty of character, and the location was very convenient.

Business

10/10

Exceptional

29 Dec 2023

Adrian

Great comfortable stay

Great Hotel centrally located with super friendly staff who were helpful and went the extra mile.

Friends_and_family Family

10/10

Exceptional

15 Dec 2023

MP

Clean and beautiful -would stay again and highly recommend

Business Self

10/10

Exceptional

06 Dec 2023

John D

Beautiful hotel!

Leisure Partner

10/10

Exceptional

01 Dec 2023

Cornelia

Fantastic

Amazing boutique hotel! Room was well appointed and super comfortable bed. Libby level restaurant was amazing for dinner and breakfast too!
Akron has a Gem with Blu hotel!

Partner

10/10

Exceptional

15 Nov 2023

Lucy

Terrific

Excellent hotel, terrific restaurant, spacious room.

Business

10/10

Exceptional

30 Oct 2023

Lesley

The hotel is an excellent example of an adaptive reuse of a historic building. Check in was easy and parking was close and convenient.

Leisure Friends

10/10

Exceptional

28 Oct 2023

Cynthia

A quick walk to historic Civic Theater and our favorite restaurant Crave. The Akron Art Museum is steps away. Hotel is chic, contemporary decor. Large rooms with large bathrooms. Great bar and restaurant in lobby. Would come back again. Staff friendly and very attentive.

Leisure Friends

10/10

Exceptional

23 Oct 2023

Kelly

Super nice hotel, superb restaurant!

Probably the nicest Hotel we have booked in the last few years. Extremely clean. Attached, free parking. Walked to Akron Civic Theater for Dylan. Area was clean, new and safe.
Best part: the restaurant is incredible!!! We had a full dinner and breakfast and the food and service were absolutely amazing. We will be coming back.

Partner

10/10

Exceptional

16 Oct 2023

teresa

Everything was very clean and the staff was very excellent the rooms are Beautiful if I have to say in Akron again this is the place I would like to stay.

Partner

10/10

Exceptional

15 Oct 2023

Danielle

Wonderful customer service, the room was clean and comfortable.

8/10

Excellent

14 Oct 2023

Loni

It was good. With my booking it advised breakfast was included, however it was not.
If a breakfast for this location is included a coupon should be provided for the restaurant. Or a discount to the booking if the hotel can’t include breakfast, since when I booked that was stated.
Hotel was fun & employees very nice. Just not happy with our booking details.
Restaurant onsite was nice as well.

Partner