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Red Roof Inn Akron

Akron - OH · United States

2939 South Arlington RoadView location

5.6/10Review score1,000 Reviews
Cleanliness5.8/105.8
Service6.6/106.6
Comfort6.4/106.4
Condition5.4/105.4
Location6.0/106.0
Neighborhood7.6/107.6
Amenities5.2/105.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Akron

Just 6 miles north of the Akron Canton Airport/ this Red Roof is in the center of it all. We are just 6 miles from the University of Akron and the new Infocision Stadium. We are just 10 miles from Akron Children. s Medical Center/ Summa Hospital/ and Akron General.

Family activities include a visit to the Akron Zoo 7 miles away / Pro Football Hall of Fame 13 miles away / Stan Hywet Hall and Gardens 10 miles away / or the home of the International Soap Box Derby at Derby Downs 10 miles away .

One Building/ 3 Floors/ Exterior Corridors/ Elevator/ No Meeting Room. Last Renovated In 2005.

A $100 refundable deposit is required upon arrival.

Read more about this hotelShow less

Located in Akron, Red Roof Inn Akron is within a 10-minute drive of Firestone Stadium and Derby Downs. This hotel is 4.3 mi (6.9 km) from Portage Lakes State Park and 6.7 mi (10.7 km) from InfoCision Stadium. Stay in one of 121 guestrooms featuring flat-screen televisions.

Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property allows guests 18 or over to check in with valid military ID.
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees
    • In-room safe fee: USD 1.50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Firestone Country Club 3.6 km / 2.2 mi
Topgolf 4.5 km / 2.8 mi
East Reservoir 4.8 km / 3 mi
Summa Health Green Medical Center 5.3 km / 3.3 mi
Turkeyfoot Lake 5.7 km / 3.5 mi
Long Lake 5.8 km / 3.6 mi
Mud Lake 5.8 km / 3.6 mi
North Reservoir 5.9 km / 3.7 mi
West Reservoir 6 km / 3.7 mi
Portage Lakes State Park 6.9 km / 4.3 mi
Nimisila Reservoir 7.1 km / 4.4 mi
North American Indian Cultural Center 7.7 km / 4.8 mi
Derby Downs 8.8 km / 5.5 mi
Dick Goddard Dog Park 8.8 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 3
  • Double rooms: 60
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Air conditioning in public areas
Show 8 more facilities & services
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Deposit on arrival
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 26 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Red Roof Inn Akron

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BED • 1 Bedroom • 26 m²ROO.1B
    Room ONE BEDPhoto unavailable2 photos

    Red Roof Inn Akron

    Room ONE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 26 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable2 photos

    Red Roof Inn Akron

    TWIN NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable3 photos

    Red Roof Inn Akron

    Room KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Akron

5.6
Review score
1,000 Reviews
Cleanliness
5.8 /10
Service
6.6 /10
Comfort
6.4 /10
Condition
5.4 /10
Location
6.0 /10
Neighborhood
7.6 /10
Amenities
5.2 /10
100 reviews shown
2/10
Poor
07 May 2025
Miko
Horrible staff
Business Partner
8/10
Excellent
02 May 2025
Deborah
Provides all our needs
Business_and_leisure Self
2/10
Poor
30 Apr 2025
Corina
This property was dirty had roaches in the tub, water did not work, no heat, the rooms smelled like smoke in a smoke free room, charges a 100 deposit for a 67.00 rate and did not get my deposit back, booked double queen beds and was given a king bed for 4 people because they didn’t have any rooms available. The list of things can go on. If I could give them no stars I would.
Business
2/10
Poor
30 Apr 2025
Moni
Nothing
8/10
Excellent
27 Apr 2025
Alex
The room itself was lovely but there were a lot of people loitering and catcalling around the rooms. The shower made a pretty awful screaming sound too! Overall a nice stay but a bit of a sketchy location
Leisure Partner
10/10
Exceptional
18 Mar 2025
Ronald
It's was amazing
Leisure Family
10/10
Exceptional
16 Mar 2025
Dick
Best place ever like it there oh yeah hell yeah
Leisure Family
10/10
Exceptional
16 Mar 2025
Dick
Everything I needed was around the area very good place to stay
Business Family
2/10
Poor
12 Mar 2025
Lola
My friend had a hotel tenants loose dog ran at her and her dog who was on a lead when she yelledcat them to come get their dog they threatened her and her dogs life! Said they woukd put a bullet in both their heads! The staff were no help the manager doesn't even live in the country we had to call the local police. The hotel would not give my money back and forced us to stay another night scared to death as we had no money to move to another hotel! I want my money back they coukd not keep us safe nor did they try to make things better.No one shoukd stay there ther permanent tenants are all druggies and dangerous. The police said they respond to numerous calls to this Redroof inn , the Walmart next door!
Business_and_leisure Pet
10/10
Exceptional
12 Mar 2025
Bibby
👍
Leisure
10/10
Exceptional
09 Mar 2025
Dierre

Business trip worthy

Its cheap and basic for the working person.
Business
4/10
Poor
04 Mar 2025
James
The room had an unpleasant odor.
The bathroom had holes in the wall near the baseboard.
The water pressure in the shower was low.
The sink was extremely slow to drain.
Leisure Friends
10/10
Exceptional
23 Feb 2025
Jim
Really nice , safe and quiet . Walmart right across parking lot . Great place all around. Debra Brent
Leisure Partner
10/10
Exceptional
23 Feb 2025
Evan
No frills motel with friendly helpful staff
Business_and_leisure Self
10/10
Exceptional
18 Feb 2025
Jim
Staff is great and grounds are clean and safe. Love it 👍
Leisure Pet
2/10
Poor
15 Feb 2025
John
These people are thieves, I was overcharged $130 and Siva refuses to give it back until I check out, I've never heard of such BS and been subjected to such incompetence in my life trying to rent a room when I desperately needed one I will never rent from these people or any Red roof inn again
Business
10/10
Exceptional
08 Feb 2025
John
The metal on the two twin bed frames is exposed in room 207 and I have bumped my shins several times
Business
6/10
Pleasant
08 Feb 2025
Sandra
Convient location.
Leisure Self
10/10
Exceptional
31 Jan 2025
Adam
Everyyhing was fantastic snd i would stay again when needed and definitely refer others
Business_and_leisure Self
2/10
Poor
10 Jan 2025
Jackson
Pros:
-Nice check-in staff
-Heater works great
-1st pet stays Free and second is $15 a night

Cons:
-Smells like someone chain smoked cigarettes in the room - got switched and it still smelled horribly like cigs...even after spraying perfume all over. So it's not a Smoke Free environment!
-Staff tried gaslighting us saying it doesn't smell like cigs/they were just in the room
-No microwave plate
-Tv didn't work
-Cig burns in the sheets
-Dirty, a lot of trash under the bed, floor piece was missing
-Sink didn't work at all & dirty toilet
-Cars kept circling the building and it felt very unsafe

Was honestly very upset with this stay and will never recommend it to anyone.
Business Pet
2/10
Poor
08 Jan 2025
JERMAINE
Smells, heating doesn’t work
Business_and_leisure Self
4/10
Poor
06 Jan 2025
Elisabeth

Too cheap-get what you pay for.

Booked this 1 month ahead and when I got there no first floor room was available two rooms were shown to me with only one bed (booked double) one worse then the other on the third room dirty bathroom and no covers on the beds smell of marijuana was outside of room and inside. She said she would switch me out when a clean first floor room with two beds became available… never did it. 3 days no housecleaning or trash pick up stayed outside the door.
Business
2/10
Poor
22 Dec 2024
Hugh

Nasty place

It was horrible no towels or rags or toilet paper 2 men entered the room while I was showering and said they were cleaning.they never gave us towels or rags or to the TV didn't work either and try change me 30 fee for a blanket beijg dirty which was there when we got there they gave us a dirty room .they are lazy rip offs the girl at the front desk was on the phone for 25 min before she helped me and was setting up a date with the man to come to the hotel...very uncomfortable and they are dirty rip offs
Self
2/10
Poor
27 Oct 2024
Candice
I didnt like anything. The beds were old. The pillows were older. Bed bugs and pubic hairs on the dirty bed. I couldnt even go to bed after a Halloween party. Had to drive 40 miles home. Strongly advise to not stay at this property. I stay at Red Roof in Belden Village all the time and its clean and no bed bugs. Waiting on my refund. Calling health department.
8/10
Excellent
16 Oct 2024
Dewan Syed Arman
Safe
Business Self
8/10
Excellent
30 Sep 2024
Cuong
Good
10/10
Exceptional
08 Sep 2024
david m.
They’ve upgraded the rooms very nicely and comfortable beds.
Business Self
2/10
Poor
05 Sep 2024
Shashank
Staff are too good and polite but i can see cockroaches and spiders in washroom and also at some places in room
Business_and_leisure Self
2/10
Poor
29 Aug 2024
Jimmy
The worst place i ever stayed
Self
2/10
Poor
26 Aug 2024
Cherish
Do not go here tv dont work ppl hanging out smoking drinking , fights it was the most horrible stay and service on the out side never had a tv they tried to move me next to some crack heads horrible place then on top of it all you have to give extra 100 dollars
Business
4/10
Poor
26 Aug 2024
Kimberly
I checked into the hotel. The room I booked wasn't available so they \"upcharged\" me for a room that was available. The TV in the room didn't work. I went back down to the office but there were other customers with problems. I went back to the room and tried to call the front desk but the phone didn't work either. I went back to the front desk in the moring and they said they would check the TV and fix it or move me to another room. They didn't fix the TV and did not offer to move me to another room. I had to ask twice. I was finally moved to another room. The rooms are at best OK. The fixtures in the shower in the second room were pulling away from the shower stall. I won't stay here again.
Leisure Pet
4/10
Poor
22 Aug 2024
Ellen
U can tell the door had been kicked in, had to wash hands in cold water, the toilet ran
Leisure Family
2/10
Poor
18 Aug 2024
Michael
I didn't like the $100 security hold that I won't get back for a week. Also the elevator did not work when the desk person said it did. The stairs were covered in some kind of liquid. And it was filthy overall. The only good thing was inside the room. And we did not feel safe
Leisure Family
2/10
Poor
09 Aug 2024
Duane
People were rude, took forever to get checked in. Room was smelly, the AC was very noisy
2/10
Poor
06 Aug 2024
Max
Very shady, the outside was in disrepair. The room itself was okay.

They have yet to refund my $100 deposit despite us leaving the room very clean.
Business_and_leisure Family
6/10
Pleasant
04 Aug 2024
Lupita
It’s not the most attractive place to stay. The exterior of the building is in rough shape and dirty, but the rooms were okay. The rooms look like they were remodeled at some point in the last few years unlike the exterior. When we first arrived, we were pretty concerned about the stay due to how sketchy and unattractive the exterior looks.

We asked the employee at the front desk if we could take a look at the rooms before we fully committed to the stay, and they were very understanding of it and without a second thought, showed us the two rooms. Considering the price we paid, I expected more from this property, but it was the only choice we had for last minute booking that was within our budget.

The hotel doesn’t provide free breakfast but there are multiple diners and stores surrounding the building.

The bathroom in our bedroom was not very clean, the toilet bowl had not been brushed well and the shower liner was very stained and looked like it hadn’t been replaced in who knows how long. The toilet itself didn’t flush well, we kept having to flush multiple times in order for waste to fully flush down. It seems like getting that fixed would save the hotel money in the long run.

I give this property a 3/5 mostly due to the customer service. All of the employees at the front desk were very kind. I really hope they’re being compensated appropriately because I witnessed multiple customers treat them poorly and they fought back with kindness - good for them!
Leisure Family
2/10
Poor
04 Aug 2024
Alice

Lawsuit

There was no working smoke detector in our room. Im actually checking into the legal side of that because i believe thats illegal. It was hanging from the wall. I took pictures. Also, they went in my room in the evening (I only stayed one night) and called me during Summerslam and questioned me about whether not i was staying at the hotel that night. They should never be in room on the evening i check in. I didn't need housekeeping because i had just checked and everyone knows housekeeping occurs during the day. This hotel is going to facing several legal repercussions.
Friends_and_family Friends
2/10
Poor
03 Aug 2024
Christopher
The room I stayed in had not been cleaned of the soap from the previous guest. There was no shower curtain. The neighbors were loud. There was an odd smell in the room.

The only plus was that it was smoke free.

One of the worst places I have ever stayed. No wonder it was the only place in the area with an available room.
Leisure
2/10
Poor
03 Aug 2024
April

We will not go again

The room was not very clean. They smoke detector constantly was beeping after I informed the front desk about it. Internet quality was not very good. I was itching from the time I went in the room till the time I left.
Business
2/10
Poor
02 Aug 2024
vernell

Red Roof Rubbish!

Its not clean! Don't go!
Friends_and_family Friends
2/10
Poor
02 Aug 2024
shannon
I did not even check into this hotel. Upon arrival, I waited for what seemed like forever at the desk. There was screaming and yelling in the parking lot and cops outside. I was not putting my son and I in this environment.
Leisure Family
2/10
Poor
30 Jul 2024
Jesse
Floor wasn’t washed before my stay and smoke alarm kept going off randomly through the night.
Leisure Self
2/10
Poor
29 Jul 2024
Bill
Booked room through expedia app and when I got to front desk I was told there were no room available
4/10
Poor
28 Jul 2024
Gerard
We had a handicapped room whose shower leaked clear through the bathroom. There were three bath towels two face clothes and no hand towels at all. No blow dryer, no coffee maker and enough flies to drive us crazy. Also being a handicap room toilet seat should have been higher, it was standard size. Will not return to this property!
Leisure Partner
2/10
Poor
27 Jul 2024
Angela
I didn't stay there I cancelled my reservation when I got there and I'm waiting on Expedia to refund .my money.
Business_and_leisure Self
2/10
Poor
22 Jul 2024
Verified traveler
The room a/c sounded like a jet engine,no trash can light above sink doesn’t work. No bulb,bathroom exhaust fan doesn’t work,toilet filled all the way to top before draining. Finally clogged. Was still clogged when I checked out. Room key card wouldn’t work when I left for a few hours then came back. Had to go to office and get it reprogrammed. All 3 days. No TV. And this is supposed to be a deluxe room. Also the sign outside says 59.99 per night and my price was over 100 per night. What a disappointment.
6/10
Pleasant
21 Jul 2024
Tina
Nothing to rave about. Had to wait until 6:45 to check in. However, it was a very busy day weekend with activities in the area. Also key card didn’t work second day and was reprogrammed. Staff was friendly, bed comfortable, lots of shopping and restaurants close by. Cheapest I could find for the weekend. Don’t like giving $100 deposit up front when checking in. They said I’d get it back in 7-10 days after check out. Maybe this is normal now days?
Leisure Self
4/10
Poor
21 Jul 2024
Keith
Room wasnt ready when I arrived at 8 p.m. so have me a different type of room. Someone barged in the room around 11 p.m. because of the front desk giving them a key. Some sketchy things going on in and around the property in regard to some of the guests or people hanging around the property. Your typical lock and load motelsp tread carefully!
Self
4/10
Poor
20 Jul 2024
Jennifer
Surprisingly had a refrigerator and microwave which was nice, but the floors, fridge, toilet, and bathtub were all dirty or stained. Room smelled like cigarette smoke and now so do all my belongings. Another in the lobby complained of non draining bathtub. Key stopped working and lobby was locked with no attendant mid-day. Bad area in general-felt unsafe.
Leisure Family
6/10
Pleasant
19 Jul 2024
Annie
Outside was a little sketchy, the smell of weed in the middle of night walking to the room was not pleasant, and the hidden fee of a security deposit charged and still waiting for a refund as the man at the desk said it comes back . Room was surprisingly modern and pretty clean
Leisure Partner
8/10
Excellent
19 Jul 2024
Logan
Cleaning staff particularly a very sweet woman by the name of Minnie was very kind and helpful!!
Leisure Pet
6/10
Pleasant
15 Jul 2024
John T
While the room itself was okay, the hotel property is dingy and dirty. The staff needs customer service training. They are argumentative and excuse makers. I got the impression that they did not want to rent rooms.
Business Self
2/10
Poor
11 Jul 2024
Nikki
As soon as we showed up, the man seemed pleasant and gave us the key. We opened the door to our room and it smelled like dog pee. I went down to enlighten the clerk on the situation, and he made me walk the entire perimeter of the building with him looking for a room. There were no rooms available, so we left.
6/10
Pleasant
08 Jul 2024
Adam
The smell/odor of the room upon immediately entering
Business Self
2/10
Poor
08 Jul 2024
Actor
To Whom It May concern:



I was a guest at this hotel from June 27th-30th. I reserved 4 rooms for me and my family. And I have to say, I don’t know where to start. This was the absolute worst hotel experience that I have had in the past few years. When we arrived after a 7 hour trip, the electricity was off and we were unable to check in. At that point the staff member on duty showed us the available rooms. This took about 30 minutes because the rooms being shown reaked of smoke smells and pets. It was not pleasant at all. For the amount of money I spent at this location, a better product should have been produced. The pictures on line, in no way or fashion matched in person. That in itself is a high level of deception and thats not cool at all. There was a high level of prostitution going on, in addition to drugs being sold on the premises. There were also guest living there that continuously had their dogs off the leash. The levels were not well lit, which causes another safety issue.

The biggest safety issue that occured is the roof partially caving in on the odd side of where the rooms are. I’m not sure how this location is allowed to be open with so much stuff going on. There were also police that had to post up in the parking lot to ensure that nothing goes on during the night.
Leisure Family
8/10
Excellent
01 Jul 2024
Drew
The property shows some wear, but not enough to be concerning. Location next to a Walmart, an IHOP, and a Staples store is convenient. I was there on a Friday and Saturday night. A police car sat at the entrance to the property both nights. My room was clean and comfortable. I would stay there again.
Leisure Self
6/10
Pleasant
23 Jun 2024
Edward
Fairly clean. Easy access to resaurants and shopping
Leisure Family
2/10
Poor
23 Jun 2024
derik
MAJOR remodeling improvements needing made to rooms for a safer stay!
Leisure Family
6/10
Pleasant
21 Jun 2024
GARY
HAD TO REACTIVATE MY ROOM CARD EVERY TIME WE RETURNED TO THE ROOM OR AT LEAST EACH DAY. THAT IS BULL.
Leisure
2/10
Poor
16 Jun 2024
Jennifer
The property was in horrible condition. The rooms were smelly and the bed was like sleeping on a concrete floor. Our key kept deactivating and twice the staff was no where to be found. Cops are there every night for security. One of the officers told me it was a very unsafe place that’s why they are there.
Leisure Family
2/10
Poor
10 Jun 2024
Frank

This place needs to be condemned!

This place is a dump! Dirty, nasty, smells like cigarette butts! Bugs flying around in the room. dead bugs on the window. Shady people hanging around the property.

As soon as I saw the room I immediately went back to the office, checked out, and booked a room at another hotel!

I'm calling Red Roof corporate to tell them about this hotel, it gives Red Roof a bad name!
Self
4/10
Poor
02 Jun 2024
Madeline
It was alot more run down than the pictures portray online. I had to pay $100.00 security deposit. Our room had no phone , no hangers and one of the beds had hair and grass on the made bed. The other bed wasn’t made and had no comforter. The cleaning lady was nice and did her best to fix it. I felt unsafe. There weren’t many guests or cars but those who were there were loud. Also, the refrigerator was loud and the air conditioner roared. It was so loud we had to turn it off so we could sleep.
Leisure Family
4/10
Poor
02 Jun 2024
Mary
Worst Ted Roof Inn we’ve stayed in… had to change rooms … 1st room was not fully cleaned … old soap in shower … 1/2 full drinking cup on sink… the hair dryer had been taken off the wall & light over vanity didn’t work properly! Our new room reaked of cigarette smoke in a facility that was posted as Smoke free
Leisure Family
8/10
Excellent
01 Jun 2024
Christopher
The staff was very accommodating and helpful with extending my stay.
Business_and_leisure Family
2/10
Poor
24 May 2024
Chris

Never again

The first night none of the lights worked in the room. I asked to be changed in the morning before I left for our family function. When returned to get the new room I was told I was checked out and had no room to stay. After standing my ground they gave me a room. Those are the pictures of the room they put me in. Plus the toilet didn't work. In the morning I went to complain to a manager but was met with hostility to the point they tried to call the police on me bc they were wrong and I wasn't budging that they owed me money for my room back.
Friends_and_family Family
6/10
Pleasant
24 May 2024
Jamie Nicole
Yes
2/10
Poor
18 May 2024
Terry
Didn’t come with a TV
2/10
Poor
16 May 2024
gordon
i liked the low price. i did not like having to pay a $100 security deposit which i was not informed of when i made the reservation. persons at check-in and at check-out did not speak english except for a few words. when i opened the door it had a terrible smell; as though it was a smoking room that had been recently painted over. it took the ac about 3 hours to remove the smell. i will never stay at this location again and question whether i will stay at red roof again after years of being satisfied.
Leisure Self
8/10
Excellent
11 May 2024
Ceaira
This hotel would be okay for a quick overnight trip. I came all the way from Philly and I asked for a early check in I was told over the phone yes and then when I arrived I was told I had to come back in 4 hours when housekeeping arrived. I had to sleep in my car after and 7 hour drive. Other than that the hotel could be a little more updated. Toilet kept getting clogged.
Leisure Family_with_children
6/10
Pleasant
07 May 2024
Terry

Do Not Recommend

First thing to know, this hotel requires a non-negotiable $100 deposit that is actually charged to your credit card when you check in. They won't use your card from your online reservation or just hold your card information without placing an actual charge.

Second, in my room, the AC unit made noise when turned up to max but I couldn't feel any air movement.

Third, the toilet flushed but nothing ever went down.

Lastly, when I arrived to check in I had to wait ten minutes before anybody showed up to run the desk. Nobody was actually in the lobby, the employee came from outside. So, you can be assured that 24 hours surveillance the multiple signs mention is probably top notch.
Self
2/10
Poor
19 Apr 2024
Barb
Check in person was not very friendly and a little rude. Property not bad and surrounded by shops and restaurants
10/10
Exceptional
19 Apr 2024
Brittany

Life living

Redroof in has been very accommodating! The staff is very friendly and very respectful! Will definitely be booking over and over.
Partner
2/10
Poor
17 Apr 2024
Karen
Wouldnt ever go there. smelly, appliances broken, moldy
6/10
Pleasant
15 Apr 2024
James
TV only received 2 channels. Advised management multiple times and was told it would be looked at and fixed. They never sent anyone and was never fixed
Business Self
4/10
Poor
10 Apr 2024
Chris
Place is not clean… I’ll leave it at that
Partner
2/10
Poor
09 Apr 2024
John
Room not available till 2 hours after 8 pm arrival. floor flooded and water leak behind wall in bathroom. No heat and no offer for other room. Closet and dressing hangers missing. Next day after returning someone had been smoking in the room and it reeked. moved to another room with no tv or blankets on bed. No solution from manager. we paid double rates due to Eclipse and we offered no solutions and they never acknowledged smoking in our room while we were gone. no response yet from management 24 hours later.
Leisure Family
2/10
Poor
09 Apr 2024
Xiomara
The most horrible experience they cancel my reservation and give it to someone else
4/10
Poor
09 Apr 2024
James
Leaky bathroom. Changed rooms but only one bed when 2 requested. Leaky ceiling. Latch on door fell off. It was weekend of eclipse and a big sporting event so all hotels in the area were booked.
Leisure Family
4/10
Poor
08 Apr 2024
Ian

Worth the money? Probably not.

Only one person working check-in on probably the busiest day of the year (Solar Eclipse). Room wasnt ready after we checked in. Over an hour after check-in before we got in the room. Smelled like dog. The bed was probably last replaced when Clinton was president.
Partner
2/10
Poor
08 Apr 2024
Virginia
They didn’t have the room ready and never texted to say it was ready. We had to stay at another hotel. Also it was gross.
2/10
Poor
07 Apr 2024
Kathryn
The room was pre-paid but when we arrived at 10:30 pm the room wasn't ready because they were still cleaning them?! Didn't get in the room until 11:30pm. No toilet paper, uncomfortable bed, bad pillows and cheap, scratchy sheets.
Leisure Family
2/10
Poor
07 Apr 2024
Amanda
We arrived around 930pm and the lobby was full of people waiting for their rooms. Housekeeping is cleaning rooms for people and their 3pm check ins. Apparently it’s been hours per the other people in the lobby.
Leisure Family
4/10
Poor
07 Apr 2024
Maureen
No towels. Smelled smokey
2/10
Poor
07 Apr 2024
Jim
I arrived at 8:30 for a 3:00 check-in, and I was told that it would be a 45-minute wait. Two hours later, I got a room. One bed was stained, the other had a dead bug in it. It took another 30 minutes to get a new room.
Leisure Family_with_children
2/10
Poor
07 Apr 2024
Ross
This hotel is a rat trap. The room was not made up. Nor were rooms around us. Check in was 3PM & we got to the hotel at 8PM. The smoke alarm was disconnected. No TV remote. No waste basket. No breakfast & we paid $ 150. Never again Red Roof Inn!
Business Partner
4/10
Poor
07 Apr 2024
Verified traveler
The room was clean for the most part except for one of the mirrors which was covered in some unknown fluid and there was mold on the ceiling of the bathroom. I couldn’t afford a hotel in Cleveland as we were in town for the solar eclipse totality. The previous room tenants had disconnected the smoke detector and took the batteries.
2/10
Poor
01 Apr 2024
Evan
The room next to the one i got assigned to has at least 3 cats in it. I saw them in the window and the cat pee smell is overpowering. Its hard to breathe...its so bad in the room i got and there is no tv which was listed as one of the amenities. I've had positive experiences in this hotel before but this is the worst.
Business_and_leisure Self
2/10
Poor
04 Mar 2024
Elizabeth

Poop galore

The bathroom walls leaked in three spots. It was wet on the bathroom floor, water was on the carpet between the beds. Toilet had to be flushed three times it still wouldnt go down. The light over the sink wouldnt light. There was a bag over smoke alarm. The yard was coverd in feces as well as the rocks. No bag stations.
Business
2/10
Poor
04 Mar 2024
Karan

Not acceptable

Really run down property, in side and out.

Workmen and maids who clearly are not professionals.

There was a ladder on the third floor walkway ( where my second room was) Saturday evening when I returned to my room, still there Sunday morning when I left, with lightbulbs loose on the floor at its base.

First room was not clean, two hours later I was given another room that was barely acceptable in cleanliness, and the TV did not work.

The desk staff was lovely, but I will never stay there again, it was awful.
Business
6/10
Pleasant
02 Mar 2024
Laurie
Rooms could of been cleaner. There was fight outside that woke me up.
Leisure
2/10
Poor
29 Feb 2024
Angela
Pictures online must be from when the place was new. It was dirty, moldy , holes, the wall water damage to the ceiling, and it was moldy and peeling away very dirty curtains, smell, dirty
Business Self
2/10
Poor
24 Feb 2024
Ashley
I didn’t get to check in until 540 instead of 300
2/10
Poor
24 Feb 2024
GLORIA
On the way up to our room we noticed trash everywhere. Not to mention the shopping carts on the second floor where our room was. As we were about to get into our room, my son noticed that the room next to us had a broken window. It was at that point we felt unsafe. As we were leaving we noticed police officers in the parking lot adjacent to the hotel, with light on. We did not feel safe.
Business_and_leisure Family
4/10
Poor
11 Feb 2024
Jeremy

Not bad for 70

It wasn't bad. But the toilet didn't want to flush and the bathroom door handle was way loose.
Partner
2/10
Poor
08 Feb 2024
Dawn
The smoke smell was so bad I could not stay there. I immediately checked out. I want a full refund
Leisure Partner
2/10
Poor
08 Feb 2024
Mynika
Rooms where so dirty had to change room about three times before we actually got a clean decent room one room had mold all over the bathroom ceiling the other wasn’t clean at all so we had to wait both times to check in and had to check in at 7 pm and 5 pm for the other check in time is at 3
Family_with_children
6/10
Pleasant
30 Jan 2024
Sonia
I really liked that it was right off the highway ,pet friendly and very clean, but it look like it needs some small repairs and better attend ed one is not enough when you driving alk day and just want to rest.
Business_and_leisure Pet
2/10
Poor
10 Jan 2024
Pedro

Steer clear

Red Roof
Our child is having *surgery* at akron childrens tomorrow AND:
I will be contacting the franchise to tell them how they are being represented. I could leave a review with negative stars, I certainly would!! Room 122. I booked a DELUX room with a crib. Holy cow!!!! If this room is a deluxe, I'm a millionaire. When we checked in, there were 3 bookings ahead of us demanding different rooms because of what they got vs. what they booked. The pictures on the website are a total bait and switch! The door has been kicked in, there isn't a garbage can. The sheets and comorters???!!!!! OMD they are stained and cigarette burned! How can that be though since it's a non smoking room?? It smells of amonia (cat) and cigarette smoke! There is brown sticky stuff on the fire sprinkler and bathroom light. There's mold in the tub and the roof, the walls have sort of been repaired where the holes are. There is dirt and a dead bug at the base of the dresser There's some pretty sketchy people in the rooms next to us who are living out of their car. I understand being down on your luck but it's not even dark yet and my skin is crawling from the filth and I just can't wait to see what drama comes about tonight. I will update review then.
Friends_and_family Family
2/10
Poor
05 Jan 2024
David
Cleaning service was not provided. When I communicated with an employee the boyfriend banged on my room door and placed threats against me. Front desk staff didn't do anything to help with any issues.
Business Self
2/10
Poor
04 Jan 2024
Verified traveler
Everytime we stay at this location it’s either really good or really bad. Unfortunately this time was bad. Booked a room with 1 king size bed, that room was horrible. Heat didn’t work, smelled awful, and was not clean. We were moved to another room with 2 beds (told the gentleman at the desk repeatedly I DID NOT want a room with 2 beds, he didn’t seem to care) was not completely clean, smelled horrible, television channels did not work….went to Walmart across the street for cleaning supplies and air freshener. Luckily we only needed to stay there until early morning. Make sure people are getting the correct rooms they have reserved. Also, I understand it’s a pet friendly establishment, but it shouldn’t be the next guests responsibility to clean and neutralize pet odors.
Partner

Location & surroundings

Red Roof Inn Akron
2939 South Arlington Road, Akron, United States

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Red Roof Inn Akron

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