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Residence Inn Canton

Canton - OH · United States

5280 Broadmoor Circle NWView location

8.0/10Excellent418 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort8.4/108.4
Condition7.6/107.6
Location10.0/1010.0
Neighborhood9.2/109.2
Quality6.0/106.0
Value8.0/108.0
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Canton

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Grab a bite from the snack bar/deli serving guests of Residence Inn Canton.

Meet other guests and eat at the complimentary reception. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

With a stay at Residence Inn Canton in Canton, you'll be a 2-minute drive from Belden Village Mall and 6 minutes from Pro Football Hall of Fame.

This hotel is 0.7 mi (1.1 km) from North Canton Skate & Entertainment Center and 1.4 mi (2.3 km) from Cinemark Bistro North Canton. Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and stovetops.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 20.00 per accommodation, per night
    • Breakage deposit: USD 250.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Alcohol is not served at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a deadbolt lock
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 3.00 per day
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

North Canton Skate & Entertainment Center 1 km / 0.6 mi
Belden Village Mall 1.3 km / 0.8 mi
Kent State University at Stark 2.1 km / 1.3 mi
Cinemark Bistro North Canton 2.3 km / 1.4 mi
The University Center 2.5 km / 1.6 mi
Cinemark Tinseltown North Canton 3.1 km / 2 mi
Sky Max Trampoline Arena 4.9 km / 3.1 mi
Studio Arts & Glass 5 km / 3.1 mi
Tam O'Shanter Golf Course 5.3 km / 3.3 mi
Hall of Fame Village 5.7 km / 3.5 mi
Malone University 6.2 km / 3.8 mi
North Canton Playhouse 6.2 km / 3.9 mi
Pro Football Hall of Fame 6.3 km / 3.9 mi
Gervasi Vinyard & Italian Bistro 6.3 km / 3.9 mi
Veterans Park Dog Park 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2012
  • Total number of rooms: 66
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 23 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Lift access
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn Canton

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Canton

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 47 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable9 photos

    Residence Inn Canton

    SUITE KING BED ONE BEDROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi
    • Toaster
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Living room
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K-1

    Photos are not available for this room type.

    Residence Inn Canton

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 47 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn Canton

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Room amenities

    • Toaster
    • Housekeeping
    • Safe
    • Bathrobes
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Cable TV
    • Dishwasher
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Living room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    Residence Inn Canton

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Canton

8.0
Excellent
418 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
7.6 /10
Location
10.0 /10
Neighborhood
9.2 /10
Quality
6.0 /10
Value
8.0 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Andy
Hotel was under renovation. We could not get Internet in our room which made it hard to work. The staff was unbelievably helpful courteous and try everything to make us comfortable while we stay there. I look forward to staying there again once the hotel is finished being renovated.
6/10
Pleasant
19 Jul 2026
Cheryl
Property is currently undergoing renovation, so that impacted the outdoor cleanliness of the property. However, the pool had debris in it and should have been cleaned, housekeeping neglected to gather a few items from previous guests (used towel behind bathroom door and a comb in the vanity drawer). Dishwasher flap did not open, so as dishwasher was run, essentially, no soap was used. Staff members were all positive and responsive to our concerns.
Friends_and_family Family
4/10
Poor
09 Jul 2026
Daniel
We were told that the property was being renovated and the renovation is almost complete. It would have been nice to have a \"renovated\" room. The room we got definitely needed renovated (burn mark on tub, wallpaper pealing, stains on carpet, cracks in kitchen tiles, vents were very dirty/dusty). We had a 2 night stay and they didn't clean our room at all. When we went to the front desk to ask for clean towels, we were given clean towels right away, but they didn't even apologize or acknowledge that our room hadn't been cleaned. They were working on the plumbing, so some ceiling tiles were missing in the halls - there were chunks of ceiling on the floor of several of the halls, which could have been swept up instead of leaving it there overnight.
Partner
4/10
Poor
01 Jul 2026
Stacy
Parking was fine. Property was in desperate need of an upgrade. I believe they are starting remodeling. No maid service offered and not given bath towels upon request (realized they were bath mats far too late.) Breakfast was ok, however no forks, yogurt out of date, bacon burnt..... The people were very nice, I just hope the update helps!
Family
10/10
Exceptional
29 Jun 2026
Syndy
Currently under renovation so some construction equipment located outside, however inside perfectly clean very well maintained, and the staff was unbelievable front desk. A black gentleman and a black female went above and beyond. We adored them both. I believe the female was a district manager I unfortunately did not get their names, but they make things so pleasurable.
Friends_and_family Family
4/10
Poor
14 Jun 2026
Hutton
Ceiling was leaking right outside our door, carpet was soaked. No AC thermostat in our room/not working - window unit installed. Door deadbolt not functional/locks you out. Very dirty underneath pull out couch, hair in shower.

Staff was very friendly though. They tried to be helpful where they could with all the above.
Family_with_children
10/10
Exceptional
07 Jun 2026
Joy
When arriving the staff was super friendly and helpful room was upgraded and clean
Friends_and_family Friends
8/10
Excellent
19 May 2026
Phyllis
The door to the outside downstairs from our room was not look. The lock appeared as if it had been seriously tampered with!! I called the desk and was told they knew it was broken and someone was coming the next day to fix it and he would walk the property in the night. Thankful
Our room door bolted
Partner
6/10
Pleasant
18 Apr 2026
Kylie
The front desk staff was super nice but unfortunately checked one of the people in our group into a room full of another guests items and clearly hadn’t been cleaned. We also found spots of what looked like blood on the walls and when we crawled into bed the sheets were both stained and had hair on them. Luckily we had an extra sheet from the pull out couch bed we could cover the mysteries with. Overall, the rooms were just dated but it did look like they were mid-update on the hotel.
On the positive side, the breakfast spread was exactly what we needed and parking was easy.
6/10
Pleasant
08 Mar 2026
Steve
It is difficult to rate the hotel as it is currently under construction. The hotel is old, hence the construction. The breakfast was eggs, bacon, biscuits, gravy, and waffles. There was cold cereal bowls and instant oatmeal. Our room was a 2 bedroom suite and each bedroom had a private bathroom.
Family_with_children
10/10
Exceptional
16 Jan 2026
MaryJo
Great staff
Friends_and_family Family
2/10
Poor
30 Dec 2025
John
No breakfast the first morning available. Ran out of food the second morning.
10/10
Exceptional
28 Dec 2025
George Braxton
The room. Was updated and clean. The staff was extremely friendly.
Leisure Family
10/10
Exceptional
16 Dec 2025
Jockabeth
Amazing
Business Family
10/10
Exceptional
16 Dec 2025
Juan Gutierrez
The staff was so nice all the time all of them, the breakfasts was amazing the included real protein like eggs, sausage, jam also included variety of fruits, also in the beverages had milk, chocolate, coffe, different areas, juices, the cost worth
Business Family
6/10
Pleasant
10 Dec 2025
Walter
The hotel is under renovation and is run down. Grounds are littered and needs a good cleaning
Friends_and_family Family
6/10
Pleasant
07 Dec 2025
Dana
Not what you’d expect from Marriott. Staff was great, but hallways were dirty, rooms were dated and worn with some mystery stains; and the exterior door at the stairwell had no lock mechanism and a paper towel shoved in the hole where the lock used to be meaning the building is very unsecure. Anyone could enter the building at any time.
Leisure Family_with_children
4/10
Poor
07 Dec 2025
Lisa
The workers were nice. But check in was 3 and we got there at about 3:50 and room wasn't done and we ended up sitting and waiting for well over 30 minutes for our room after being told about 15 minutes. Now if they were short staffed, just tell us. I work in healthcare I know what it is like and I would have understood totally.
The side door to get into hotel on the by our room didn't have a lock on it, so anyone could have walked in and we had no body wash and the tub dripped the entire stay. Breakfast was good
Leisure Family
10/10
Exceptional
25 Nov 2025
Barbara
The best ever staff!!! They were extremely professional and took such great care and very friendly! We definitely will be staying again! Thank you
8/10
Excellent
24 Nov 2025
Vincent
Definitely an older property. Peeling paint in the bathroom is primary evidence of that. Otherwise, room was spacious and well equipped...
Business Self
2/10
Poor
22 Nov 2025
Earl
No
Business
10/10
Exceptional
09 Nov 2025
Ella
Clean room staff
8/10
Excellent
04 Oct 2025
Linda
Older but are renovating. Nice accommodations. Great breakfast
Leisure Family
8/10
Excellent
16 Sep 2025
Bryan
Staff was very nice. My room was very dated, stains on carpet, sagging couch. But otherwise clean and comfortable.
Leisure Self
10/10
Exceptional
03 Sep 2025
dean
Probably one of the most friendliest staff I’ve encountered traveling to hotels, especially when he came to the breakfast. It was amazing every morning..
2/10
Poor
23 Aug 2025
andrew

Horrible !

actually never stayed after calling at 10:00 am the mornung of my 1st night of 4 to ask for early check in I was told not till 3. I arrived at 2:40 and was promptly greeted with would you like to check in asked for ID and then person said oh one moment. a different person came out and said sorry your room had a pipe break and we are unable to accommodate you but the fairfield inn will have a room for you.I said they do not have full kitchen rooms i made this reservation a month ago that is not acceptable
response was sorry can't help you and they walked away!
terrible customer service and attitude. DO NOT STAY HERE!!!


Business
8/10
Excellent
27 Jul 2025
George

Minor issues didn’t spoil the stay

Was given a key card at check-in when I went to enter the room they had replaced a card reader with a touchpad. Had to return to the desk twice to get the right combination. There’was an over-the-range microwave left on a luggage cart by the elevator for two days. Room was clean and comfortable, staff was friendly and welcoming. Great location. Definitely would stay here again.
Self
6/10
Pleasant
27 Jun 2025
Bill

Could have bene better

The main room air conditioner was broke and the window air conditioner that was in the window blew directly on the bed when you where sleeping instead of cooling the room.
The bed has divits from being used too long. Hard to sleep when you are half your body is in a divit.

The outer doors are not secure. They have key scanners but the locks have been removed from the doors. Anyone can walk into the hotel with out being screened.
Friends_and_family Family
6/10
Pleasant
23 Jun 2025
Kellie
The room was not ready at check in. We waited about 45 minutes and then had to change in the bathroom as we had reservations somewhere. The front desk person was very apologetic and super nice. The sink in the bathroom was clogged. It looks like they hadn't swept the hallways in a very long time. It was convenient to where we were visiting but I'm not sure I'd stay there again.
Leisure Family
8/10
Excellent
18 Jun 2025
Dustin
Room was nice and clean, very roomy. They were doing construction on our floor, but it was all good.
Leisure Family
4/10
Poor
16 Jun 2025
michael
The staff was nice and helpful however the accommodations were not great, room smell like smoke in which is generally dirty furniture was very uncomfortable.
Business Family
10/10
Exceptional
27 Apr 2025
Jon
We loved our stay, especially the staff! Lola, Sharlene, Emma & all the others were great. I feel like I’ve known Lola forever! She was so kind and helpful! The food was great & our room was good.
1 problem: Our TV didn’t work Friday night or Saturday morning. We’re big sport’s fans, that was draft night & basketball play offs. Not good!
We thank all of you for being so kind, accommodating, patient & lots of fun! Jon & Barb Baker
Business_and_leisure Family
10/10
Exceptional
30 Mar 2025
William

Excellent stay!

Just wanted a weekend getaway from my local area.
Business
10/10
Exceptional
10 Feb 2025
Dawn

My mistake but staff was professional.

This place should not be overlooked. We realized at check in that I had lost my license and there was no way to check in without it. The guy at the front desk was empathetic and understanding but also was doing his job. We had to go home (90 minutes) in a snow storm to get my passport so we could come back and check in. It was important to spend the weekend with our daughter. Everything about the hotel was perfect for family time.
Friends_and_family Family
10/10
Exceptional
04 Feb 2025
Acorea
Helpful Customer Service
Leisure
10/10
Exceptional
26 Jan 2025
Kelly
As parents we were seeking a night away, just the 2 of us. We are from the area so we knew all the area dining options. Our start was great. It started off PERFECT with laughs at the front desk, the front desk attendant, Will, was awesome. We had just finished wine tasting and had forgotten a cork opener. We thought we would have to run home and grab ours but we were saved by a cork opener in the room!!! Our TV was giving us trouble (possible user error) but again Will came straight up and fixed it for us. The room was set up beautifully. It was convenient, full fridge for our wine bottles. Ice maker in the freezer. Couch to watch some TV and eat dinner. Then swiveled the TV so we could watch in bed. Breakfast in the morning was great! The hotel manager knew us by our entrance the night before and constantly checked on us as we were in the lobby. Will definitely book hotel again for another Mom and Dad night away!
Leisure Partner
10/10
Exceptional
02 Jan 2025
PATRICIA
Excellent stay! Any problems we encountered were managed quickly and proficiently! Everyone was friendly and nice. Our only complaint was the pool was down and so was the one at a nearby hotel we were told we could use! Pool problem was reported to be posted but I didn’t see it or would’ve booked elsewhere. But turned out not to be a big deal anyway!
Leisure Pet
4/10
Poor
08 Nov 2024
Amy
I witnessed a lot of people change rooms from issues with things broken and dirty.. we are in town for a cheer leading competition.. very disappointed..
Leisure Family_with_children
2/10
Poor
13 Oct 2024
VICKI
Will never stay again
Leisure Family
8/10
Excellent
23 Sep 2024
Donald D
Nice front desk petson
Leisure
6/10
Pleasant
03 Sep 2024
Earl E
It was convenient for the time and purpose are what I liked about the property. However, I noticed an unsafe condition at the facility and that for me was a dislike.
Business Family
8/10
Excellent
02 Sep 2024
John
Great rooms. Good staff. Awful breakfast
Partner
6/10
Pleasant
17 Aug 2024
Teresa
Good location. Loud party above us until 4.
Leisure Family
8/10
Excellent
28 Jul 2024
Jan
The sheets were dirty when we arrived
Friends_and_family Family
4/10
Poor
13 Jul 2024
Holly
The pool was closed and we were not aware when booking. Musty smell. Bed was dirty.
Family
10/10
Exceptional
28 Jun 2024
Marie
only problem i had the coffee maker was broke.
Partner
6/10
Pleasant
23 Jun 2024
Daniel
I love Marriott hotels. I have come to expect a great experience when I stay at one. This one was a bit of a disappointment. The supplies in the room were sparce. There were no creamers for the coffee maker. Downstairs the continental breakfast was what I would expect at a Motel 6. No protein was included and much of the food was already gone before 7 am. There was no coffee in the carafe and when I brought it to the desk clerk's attention she reluctantly told me that there was none made. We had to wait for a fresh carafe to be made. While the night clerk was very friendly it was obvious that she was standing around waiting to get off work. She wasn't monitoring the breakfast situation and it was left to the day shift coming in to get everything done. I really do expect a Marriott to have a full breakfast ready to go.
Leisure Partner
6/10
Pleasant
21 Jun 2024
Kent

Disappointing

The hotel was worn. Needs updating. Pool and hot tub were unavailable due to maintenance, despite it being one of the reasons we chose the hotel. Breakfast was disappointing. Premade food instead of make your own waffles. No hot eggs. Everything just felt subpar. Wouldn’t go back.
Friends_and_family Family
2/10
Poor
16 Jun 2024
Verified traveler
This place is horrendous.
Self
4/10
Poor
30 May 2024
Sandy
My room was not cleaned basic things like garbage removal and removal of dirty towels until i complained on day 3. I was told there eas a staffing problem. Then I was locked out of my room for 4 hours because there was some kind of problem with the lock and I was there for a funeral what a nightmare. The staff did not lusten to me when I kept having problem and needing new keys until it did not work at all and they had to call the maintenance person from home which was not near to come so I could gain entry. I have stayed here 2xs before and it was great. This time was awful and frustating.
Family
10/10
Exceptional
21 May 2024
Candace
That the two bed rooms were help for a family event! Also I like kitchenette.
Leisure Family
2/10
Poor
17 May 2024
Karen

Would not recommend

My first room smelled like pee and the staff admitted there were cats staying there prior and they knew about the smell. They put an air diffuser in there which did not help. There was also mold on the bathroom wall which they did come and clean. I was able to change rooms and that one was better u til the next morning when there was no hot water.
Friends_and_family Family
4/10
Poor
13 May 2024
Stephen

Rundown, barking dogs, good service

The room was old. The screws holding the door lock onto the door jamb were falling out of the wall. Everything was a little old and a little gross. If it was clean, it was hard to tell for how old and rundown the room interior was. We also had the benefit of a large, barking dog in the room adjacent to ours, which made for a difficult stay. The staff seemed hard working. They did a nice job working breakfast and check-in was easy. I would not recommend this hotel.
Friends_and_family Family
8/10
Excellent
12 May 2024
Brenna
We had a nice stay
Leisure Family_with_children
8/10
Excellent
09 May 2024
John
Our room was quiet and private. We were there in the middle of the week and the hotel was not full. Room was nice and the breakfast was good. We were going to use the pool but it was not as heated as we were led to believe. I don't understand why there was a parking fee for a parking lot that was specifically for this hotel.
2/10
Poor
05 May 2024
domanice
We arrive to the hotel when given our room key when we got to the room the door was open when we walked in the sink was full of nets and bugs as well as the light fixtures. There was spiders on the way and a hugh bug on the towels. When i went back to drint desk i was told that they were overbooked and would need to send us to another hotel. The overall appearance of the hotel lobby was outdated.
Eventhough the front desk person was as accommodating as he could be the conditions of the room was beyond unexpected.
Leisure Family
10/10
Exceptional
01 May 2024
Jeff

Kitchen

We needed a place that we could cook in any this room was great. The 2 burner cook top is just what I was looking for. Having 2 separate rooms was a nice addition.
Partner
6/10
Pleasant
23 Apr 2024
Billi
The staff tries their best to help you with what they have. Things there are outdated and the breakfast was more microwavable then a true normal offered hotel breakfast. I did like the size of the rooms (We had the 2 bedroom) We were in to see family and it was nice to be able to all hang in one room in the evening. I did not know there was a $3 a day parking fee until I had left so be aware there is. Overall if you're not picky and just want a place to lay your head, the beds are comfortable, and the people are nice, so it is worth the price to stay. There is a place called Fat Heads very close by with good food and great beer. It is also not far from NFL Hall of Fame.
Leisure Family
2/10
Poor
07 Apr 2024
Keith
Booked a room and got there at 2am and there were no rooms available
4/10
Poor
27 Mar 2024
Karen
Our initial impression was the room was fine for our needs. However, the more time we spent in it we did notice the room needed some updating. The room service was awful. They literally just made our beds. The didn’t remove the soiled linen, didn’t replace the body soap and we ran out, coffee wasn’t replaced and didn’t vacuum. The breakfast was sparse. Didn’t have enough food for the 4 of us and we were down to breakfast at 8:30.
Friends_and_family Family
10/10
Exceptional
22 Mar 2024
Thomas
Took us in at the last minute.. staff was very kind and knowledgeable about our situation. Rooms spacious and comfortable. Breakfast was a good bonus.
Leisure Family
10/10
Exceptional
06 Mar 2024
Aaliyah
Love staying every time
10/10
Exceptional
29 Feb 2024
Cheryl
Very hospitable
Leisure
10/10
Exceptional
22 Feb 2024
Debbie
I wish we could have stayed longer, but we didn't get there until late.
The room was perfect (except I didn't realize the outlets wouldn't work unless the lights were on, so my phone didn't charge overnight).
Partner
10/10
Exceptional
15 Feb 2024
ericka
Staff was very friendly and helpful
10/10
Exceptional
07 Feb 2024
Margaret

Large comfortable room

Room was surprisingly large; pullout bed in the couch was more comfortable than anticipated; staff was very pleasant.
Friends_and_family Family
10/10
Exceptional
06 Feb 2024
Zach
Staff was extremely nice! Very friendly and greeted you each time you came in. This goes beyond the front desk staff - the maintenance workers were also extremely friendly and made a point to say hello.

The room was also nice as well - but some things that could have been better is the cleanliness of the room. The white linens had dirt stains on them as well as the shower drain was clogged - also during my shower in the morning hair from a previous person started to come up out of the drain onto my feet. This was a pretty disgusting situation. There were also dirt stains on the couches and the door. A possible deep clean and slight upgrade to the rooms would make a massive difference!

Overall I think this is a great hotel and would stay here again in the future.
Business Self
6/10
Pleasant
14 Jan 2024
Erica
We normally love staying here but pool was down and only had a few channels on TV that actually worked.
Leisure Family_with_children
10/10
Exceptional
07 Jan 2024
Omad
The rooms were great!
6/10
Pleasant
01 Jan 2024
karen

Disappointed

I travel alot and I have to say i was not happy with this one. Our room was not properly cleaned. Could not find a mug, found the dishwasher almost half full of dirty dishes, so i ran it. you could tell the carpet has not been swept. there was dirty water marks running down in front of the bathroom vanity sink. the toilet squealed when you flushed it. had to \"fix the guts\" to stop the squealing.
Friends_and_family Friends
8/10
Excellent
26 Dec 2023
Deborah
Loved having a 2 bedroom, 2 bathroom suite with a kitchen for our family. We hosted the holiday out of room and it was comfortable for us and our 2 local family members who would visit with is during the day. We loved the holiday touches like the gift wrapping station. However it would have been improved if the fireplace worked and if we could control the temperature better. We eventually had the air conditioning on and later even opened all the windows and it was still 78-82 degrees on our thermostat. But all in all a positive stay.
Friends_and_family Family
8/10
Excellent
24 Dec 2023
Julie
The hotel is in a great location- needs some TLC. Sofa bed is very uncomfortable and some rooms had very strong bleach/cleaning solution smell.
Friends_and_family Family
10/10
Exceptional
23 Dec 2023
Derek

Loved it!

Wonderful stay. Good breakfast. Totally worth it!
10/10
Exceptional
29 Nov 2023
Terence
The staff was great at all times considering, the room did not have a micro-wave, the fireplace was inoperable and had broken pieces to it in the top section of the fire place, the Heat in the room was not working at certain times, the closet sliding doors were off track and were about to fall to floor one section was placed against waal at an angle so it would not fall, the day I check in the staff help out and the next day they gave me a portable heater for my elderly dad's rm which I'm grateful for other wise my stay was great Thanks!
Leisure Family
6/10
Pleasant
17 Nov 2023
Monica
It’s in need of an update. Carpet and places on walls have been cut and patched. Breakfast was ok, not close to what I’ve had at residence inns in the past. The extra charge for parking is not appropriate
Leisure Family
4/10
Poor
22 Oct 2023
Tracey
This hotel is very dirty. Hallways obviously have not been swept in some time. Our room had cigarettes burns in the carpet even though it was a smoke free room. There was mold in the shower. The inside of the fridge was dirty. Definitely will not stay here again.
Leisure Family
8/10
Excellent
16 Oct 2023
Natashia
Room was clean and spacious. The staff were great. The pool needs cleaned and gym equipment need updated.
8/10
Excellent
14 Oct 2023
Jody
The nicest staff and general manager!
Leisure Pet
4/10
Poor
01 Oct 2023
Mariangelis
Dead cockroaches and terrible housekeeping
Family
6/10
Pleasant
17 Sep 2023
Michael
Elevator door was sticking.
Leisure Partner
6/10
Pleasant
04 Sep 2023
kathy

Disappointing/old

The hotel was clean and the beds comfortable but this hotel is really getting rundown. Sink had several crack lines, Wallpaper in hallway peeling off the wall. Side door does not work with keycard. You have to go around to the front which was a pain when our room was right next to that door and the door run was out that door. Breakfast was horrible. We ended up going to Waffle House across the street for breakfast the 2nd morning
Partner
10/10
Exceptional
04 Sep 2023
Robin
Great location and excellent property overall. Have stayed there 3 times this month for family business and will stay again!
Business_and_leisure Self
10/10
Exceptional
07 Aug 2023
Rick

Met with a friendly smile

Wonderful hotel! Angie at the front desk was AMAZING! She’s new to her role as manager and let me tell you she nailed it! We arrived the day AFTER the Hall of Fame weekend. You’d think everything would be beat up and not clean. Quite the opposite! Room was clean and ready. Great stay for any family. A few things that need to be worked on as it is a touch older hotel, but bottom line I’d highly recommend this location to anyone!
Friends_and_family Family
10/10
Exceptional
26 Jul 2023
April

Residence Inn Canton

Staff was friendly. Room was very nice with a full size stainless steel refrigerator and full size stove. Very clean and appealing to the eye.
Friends_and_family Family
8/10
Excellent
17 Jul 2023
Emily
I would definitely stay here again with my family.
Leisure Family
10/10
Exceptional
11 Jun 2023
Cassandra
VERY nice property. Large room, comfortable bed, good choices for breakfast. Would return!
Leisure Partner
4/10
Poor
12 Apr 2023
John
The staff was very accommodating
Leisure
6/10
Pleasant
28 Feb 2023
Khadijah
The Staff Lady Was Rude .. The Staff Man Was Nice , Overall Cleaning Was Decent . Shower Heads Needs To Be Replaced , Also The Nobs , it Had water Stains and Old Mold in The Shower Head, Breakfast Was Nasty , Fruit Was Rotten .
Business_and_leisure Family_with_children
2/10
Poor
12 Feb 2023
Nikia
Staff was very rude
Leisure Friends
8/10
Excellent
22 Jan 2023
Micah
Room are really nice and the staff was amazing
Leisure Partner
8/10
Excellent
13 Jan 2023
Michael
Good location,friendly staff. Room smaller than other Residents Inn i have stayed in the past
Leisure Family_with_children
8/10
Excellent
01 Jan 2023
Verified traveler

Room great, breakfast needs improvement

Free Breakfast in am not great. Fruit was rotten. Too much sugary options. Nothing healthy.
Friends_and_family Friends
10/10
Exceptional
27 Nov 2022
kenneth
The service was great
Leisure Family
4/10
Poor
27 Nov 2022
Sandra
The property is showing all of its age. The furniture in the room was worn out and uncomfortable. We had a deluxe 2 bedroom suite with a fireplace. The carpet was dirty, the heat sometimes worked and the furniture was questionable. Considering how expensive it was, I was very disappointed. This is not a staff problem, it's a corporate problem.
Leisure Family
10/10
Exceptional
07 Nov 2022
Timothy
The staff was polite, professional, and friendly. The room was exactly as advertised and I will be staying there again.
Business_and_leisure Family
10/10
Exceptional
07 Sep 2022
ROBIN
Outdoor furniture left out in the rain, unusable.
Outdoor gas fireplace unusable

Very nice front desk staff who are willing and able to solve all problems immediately.

Breakfast burritos are yummy!!!

Our second stay and will choose Residence Inn Canton again
Leisure Family
8/10
Excellent
06 Sep 2022
Michael
Our stay overall was very good. The room was excellent! The only issue was that i didn't know that they allowed dogs to stay there and was aggressively confronted with one white coming through the hallway. Thankfully the owner had the dog on a leash and pulled it back in time while it came at me. The breakfast was fair at best. It seemed as if they didn't have enough to put out.
Friends_and_family Family
10/10
Exceptional
18 Aug 2022
Richard
Very friendly, efficient accomodating staff. Great breakfast
Leisure Family_with_children
10/10
Exceptional
07 Jul 2022
Gregory

Quick site seeing trip.

So close to football hall of fame and Cuyahoga Falls National Park. We loved the outdoor fire pit at night.
Friends_and_family Family
10/10
Exceptional
29 Jun 2022
Ariel
The staff was so accommodating. Extremely friendly and available to help with anything needed.
Leisure Partner

Location & surroundings

Residence Inn Canton
5280 Broadmoor Circle NW, Canton, United States

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Residence Inn Canton

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