Bertram Inn At Glenmoor

4/10

Poor

26 Jul 2026

William

Staff was not very friendly nor helpful. Room was poorly maintained

6/10

Pleasant

10 Jul 2026

Sherry

Clean room, but there was a marijuana scent in the hallway of my room that I smelled all night😓. The restaurant and bar were closed, probably because the lack of staff...seems to be the case everywhere these days😥.

Self

8/10

Excellent

29 Jun 2026

Abigail

We loved our stay but there was a clogged drain in the tub the entire visit and no housekeeping. You had to put a tag on your door which no one told us about. Not a usual hotel standard so how are guests to know? A heads up when we checked in would be helpful.

The room was decorated in the 1980's (Think Hyacinth Bucket in Keeping Up Appearances) - it is in desperate need of an update. The property is beautiful and the hotel has great potential - we hope they make updates or it will be a true loss. They don't make places like this anymore - it has the potential to be a treasure but feels like it has been forgotten.

Partner

8/10

Excellent

25 Jun 2026

Beverly

HARD TO FINE. DINING ROOMS CLOSE EARLY. tHE FRONT GATE IS BEING WOEKED AND YOU HAVE TO GO A DIFFERENT PLACE TO GO OUT BUT IT IS MARKED.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Gregory

A beautiful facility

Partner

10/10

Exceptional

14 Jun 2026

Becky

A unique property in a private neighborhood. Quiet, calm, peaceful. A perfect stay for my needs.

Self

10/10

Exceptional

07 Jun 2026

Bradley

Beautiful place and will stay again.

Partner

6/10

Pleasant

31 May 2026

Robert

Just ok, odd situation where there’s a private country club with members and hotel guests. Everyone was friendly, however, nothing about the amenities and what we did or didn’t not have access to as guests was ever explained by the staff. The dinning rooms were difficult to find and seemed to be intended for club members. I had read online that guests were welcome to use the facilities, but reading that is one thing, having someone explain and encourage it is another.

10/10

Exceptional

16 May 2026

Diana

Had a one night stay and enjoyed it. Staff was pleasant and helpful. Everything was clean and neat. Bed was comfortable and the room was nice size with nice views. Would stay here again.

Partner

6/10

Pleasant

13 May 2026

Walter

Was an outdated room. Squeaky faucets and ripped chair. Windows wouldn’t open. Room wouldn’t lock from inside

Partner

8/10

Excellent

25 Apr 2026

Sheri

Staff were great and it was a fun experience. I would bring my own pillow next time.

10/10

Exceptional

07 Apr 2026

Deidre

Our dogs GSD (2) were very welcomed to the property, front desk was very friendly.

Pet

10/10

Exceptional

25 Mar 2026

Kenneth

Great restaurants spa and hot tub steam room the total experience was amazing and fit for a honeymoon with the historic views and secluded location

Partner

10/10

Exceptional

20 Mar 2026

Gerald

We did not get to the hot tub and the massage center was all booked up .

Partner

10/10

Exceptional

04 Mar 2026

Kristen

the spa was fantastic

8/10

Excellent

29 Jan 2026

Elizabeth

Staff kind and helpful. None of the restaurants open. Hot tub out of order. Would love to stay there again in the summer.

Leisure Self

10/10

Exceptional

30 Nov 2025

Angela

Spacious room; very clean, staff was extremely welcoming. Easy check in and check out.
Will definitely come back!

Leisure Partner

10/10

Exceptional

05 Nov 2025

Vijay

The feeling was grand

Leisure Family

10/10

Exceptional

27 Oct 2025

Rich

Gorgeous grounds, well-kept destination. Restful and quiet.

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Nelson

The room was spacious, quiet, and strange - one window had drapes that didn't open, letting in no outside light. There was an AC unit inside the room with a large hose connected to a window.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Patricia

Lots of amenities: gym, squash and tennis courts, aerobics, golf course and pool during the summer. Very quiet and comfortable stay during midweek. We wanted to extend our stay but the inn was booked for the weekend. If we are in the Canton area, we will book here again.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Robert

I felt comfortable there and I liked the history I felt there

Leisure

10/10

Exceptional

03 Sep 2025

Kenneth

Such a unique setting. The golf course views are amazing. The history of the old seminary is well preserved. We loved walking around in and out of the building. Great character of architecture. Lovely pool and grounds.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Scott

Absolutely flawless stay from beginning to end. Only negative would be no draught local craft beer on outside view patio.

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Sheyne

Well it was not clear whether breakfast was not complimentary.

Friends_and_family Friends

10/10

Exceptional

16 Aug 2025

William

Glenmoor Cc

Wonderful golf resort, excellent value.

Partner

10/10

Exceptional

16 Aug 2025

Tracey

Great place!

This is our “go-to” spot anytime we visit family in Canton. We LOVE everything about Glenmoor Country Club! We’ve already got our next trip booked! And the Loch Bar has a winning selection of bourbons!

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Enos

Great stay

Location was beautiful! Front desk exceptionally friendly.

Self

10/10

Exceptional

06 Aug 2025

ChaRitta

One amazing place to be.

I loved everything about this amazing place. The energy was very welcoming and the place was absolutely gorgeous. If there was anything could recommend, it would be to have better pillows. The bed was comfortable, however the pillows could use an updated. Overall, I will be coming back again. Arguably the best place to stay in Canton Ohio. Thanks for the top notch service!!!!

Business

6/10

Pleasant

28 Jul 2025

Dale

Definitely dated

Leisure Partner

8/10

Excellent

27 Jul 2025

Allison

Property is in a quiet spot and it feels peaceful on the property.

10/10

Exceptional

27 Jul 2025

Charles

Beautiful settings, off the beaten path and very posh.

Business_and_leisure Partner

6/10

Pleasant

13 Jul 2025

Lance

Nice, old school, out of the way hotel

Nice place and quiet stay. Main issue I had was the sink water pressure was a trickle. But shower was good pressure so I made do. This is a nice hotel inside a country club inside a gated community. It’s very unique. They do need more signage for the hotel. It’s easy to walk in the country club lodge and miss the hotel part.

The only real negative, other than the relatively uncomfortable, old mattress and box spring (needs updated), is that I requested a microwave for our room in both the special remarks of the booking and on the phone after to confirm the microwave again. By the time I checked in there wasn’t anyone avail to bring a microwave to the room.

We enjoyed our stay, there’s just a few of these inconveniences that made it less than perfect. It’s a very beautiful location and it’s worth a visit for that reason alone.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Kristin

Beautiful property!

Business_and_leisure Family

8/10

Excellent

06 Jul 2025

Ryan

The hotel is noble and humble being an old monastery and private boy's school. Unfortunately, I don't think it has had a refresh or renovation over the last 20 years or so. The tv, the furniture, the bathroom and the dorm fridge were all very old and dated and the fridge did not work. The food was very subpar whether it was breakfast or dinner. The highlight was the outdoor swimming pool experience. It was near 90 degrees each day and the pool was refreshing and clean. The pool area and amenities however, were not impressive. Old loungers and chairs and not nearly enough umbrellas for shade for guests. The girls waiting on guests throughout the pool area were very sweet and tried hard to make your stay great though.
The highlight of the stay was the friendly staff and the STELLAR fireworks display on the night of the Fourth of July. Not kidding when I say some of the best I've seen in my life for a private display. We sat in the grass on the golf course and were almost directly under them, up close and personal.
Overall, it was a good experience we won't forget but a tough sell to come back when there isn't an event like the Fourth to sell it with fireworks. They need to put just a little money in the rooms and pool and the food must be a higher quality than it currently is. Even kind staff cannot overcome its limitations.

10/10

Exceptional

05 Jul 2025

Sam

Old building charm

Leisure Partner

10/10

Exceptional

30 Jun 2025

Dawn

Such a beautiful property. The staff was very cordial, too. The room was spacious and so quiet. It was just what I needed after being on a business trip for over a week. I slept so well. Dinner was wonderful. I ate on the outside patio and the surrounding grounds are absolutely gorgeous. The next time I stay, I will bring my bathing suit as the pool looked amazing. The only change that I could have wished for would be that they offer breakfast during the week.

Business Self

8/10

Excellent

21 Jun 2025

John

This is a “historic” property. It’s a little dated and musty and the lighting and water pressure were lacking but beautiful grounds. The bars and restaurants were closed when we were there

Leisure Partner

8/10

Excellent

08 Jun 2025

William

Gorgeous property

Leisure Family

10/10

Exceptional

29 Apr 2025

diane

Amazing property with an old Colonial feel. Loved it huge rooms, comfy beds, beautiful spa, huge pool cant wait to come back in the summer to use the pool and try out the spa!!!

10/10

Exceptional

26 Apr 2025

Greg

Nice amd private. Only stayed one night bit eill be back to utilize the club benefits.

10/10

Exceptional

26 Apr 2025

KRISTEN

It was old and beautiful. It reminded me of a castle. Staff was great. Ceiling tiles looked stained, but when you consider the age of the building I can live with that. Everything else looked clean and we'll maintained.

Leisure Family

10/10

Exceptional

22 Feb 2025

Tami

Loved the beautiful setting and historical building. Rates were pretty good as well. Really appreciated that this hotel is pet friendly. Tried to order room service, but it was not available that evening for some reason, which was disappointing. Room was charming, but a little dark - wish there had been more lights or brighter bulbs in the lamps. Lamps with USB would have been nice too to charge our devices.

Overall, would recommend this place or book a room here again.

Partner

10/10

Exceptional

08 Feb 2025

Carl

Very good

Very nice, small rooms but very clean and cozy,easy check in. Friendly staff

Partner

4/10

Poor

20 Jan 2025

Candice

There were buckets and pans all over the lobby to catch rain that was pouring in. There are hot tubs, as described, BUT there are not co-ed, men have to use one in their locker room, and women have a separate on in their locker room. Restaurants were not open, the spa/hot tubs, etc closed at 6pm. None of these details given in the overview or description of location.

Leisure Family

4/10

Poor

01 Jan 2025

JOHN

The property needs a major overhaul. The rooms and bathrooms need to be remodeled. Mattresses and linens were horrible. The hallways and rooms are so dimly lit. There isn't any signage for the fitness center or much anything else. Creepy dimly lit hallways. Won’t ever stay there again.

Leisure Pet

8/10

Excellent

30 Dec 2024

Mary Beth

Our room was very quiet, which we really liked. I enjoyed using the jacuzzi in the adjacent spa facility. The lobby was very small and awkward.

Leisure Partner

10/10

Exceptional

22 Dec 2024

John

I stayed during the off season on December and I enjoyed staying there, which didn’t allow to experience the other amenities. I thought it was a nice size room - very clean but could use a little more room lighting I loved the mattress because it was firm but not stiff like a board

Leisure Self

10/10

Exceptional

15 Dec 2024

Andrew

I love the oldschool vibe.

8/10

Excellent

06 Dec 2024

Shirlene

Historic charm and spacious rooms

Leisure Partner

10/10

Exceptional

24 Nov 2024

Brenda

We enjoyed our stay at Bertram Inn. Very quiet and peaceful place!

Leisure Partner

10/10

Exceptional

28 Aug 2024

stephon

I will be back for sure best hotel in ohio

Business_and_leisure Friends

10/10

Exceptional

25 Aug 2024

Larissa

Gated community, nice surrounding, quiet.

Business Self

6/10

Pleasant

22 Aug 2024

KATHLEEN

The room was very dark, with poor lighting. A ceiling tile was missing above the sink with wires hanging down. The fan in the bathroom was very loud and \"clunky\" sounding. Altogether this was not the luxurious experience we expected at Glenmoor.

10/10

Exceptional

20 Aug 2024

David

Everything was awesome from the staff to the property. Excellent pick

8/10

Excellent

18 Aug 2024

Evelyn

The property outside is quite lovely but the inside could use upgrading. Would recommend getting new pillows and the air conditioner/bathroom exhaust fan were very loud.

Leisure Partner

10/10

Exceptional

17 Aug 2024

diane

We have stayed here before and enjoyed it very much.
However it was really cold in the room at night even though it was August and there was no heat and we could not open window to have warm air come into the room.
Also the placement of the TV in the cabinet did not allow the 2nd bed occupant to view the TV. Need to think the bed locations vid a vid TV location.

Leisure Partner

6/10

Pleasant

11 Aug 2024

Jeannie

Hotel has a long history and is shared by the country club. The room was average , needed updated , some furnishings were broken and didnt work. It was clean and quiet.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Darla

Property is in gated community. All staff was friendly and helpful. Could use some updating. Overall nice stay.

Leisure Partner

8/10

Excellent

09 Aug 2024

Ellen

It's a beautiful property. The room was clean, spacious and well-appointed.
Check in was slow. Staff seemed confused about my reservation.
Room service wasn't great. The food was ok, but they never returned to clean up the dishes. Even after I called.

Leisure Friends

8/10

Excellent

29 Jul 2024

John

,

Leisure Self

10/10

Exceptional

28 Jul 2024

Amanda

Property staff was very friendly. This is a gated area and we had no problems getting in and out. The signage for the main entrance was not very direct, however, we were still greeted at the “wrong” entrance and told where we needed to go. Pool seemed very clean from what we could see, unfortunately did not get to use it. Minor cosmetics in the room and had to wait for hot water for a little over 5min. All in all it a gorgeous place to stay and will return if we are in the area.

Leisure Partner

10/10

Exceptional

17 Jul 2024

Verified traveler

The hotel was beautiful and the grounds well maintained. However. In a country club, such as this, better beds are a must. Sadly, the bed that I slept on was completely worn out in my opinion. The right side of the bed sunk in. For the price of the hotel, this is completely unacceptable. Also, the drapes wouldn’t close because they were torn on the top, and the outlet plug-ins in the wall were worn out. so much in fact that the light flickered on and off on a couple of occasions, also scary! Additionally, my blow dryer did not work in my room and when I asked for another one, they said they didn’t have any. So, I literally had to go out and purchase one late at night! (for my event the next day) That was the dealbreaker for me. You can’t charge premium prices for a hotel/Inn if items are failing in the rooms. That is not customer service.

8/10

Excellent

02 Jul 2024

Bruce

Average accommodations with a quiet setting. Not handicap friendly

Leisure Self

6/10

Pleasant

25 Jun 2024

Cher

Great Area! Low quality rooms

The pool and restaurant and views were amazing!
Even the other guests were super friendly and helpful during the few times I got lost.
Our bedroom had a light clicking noise in the ceiling that went off every 2 seconds so if you’re a light sleeper, stay out of room 100. Has an old musky smell but overall felt it had been cleaned to the best of ability. Just don’t come here if you’re looking for lux comfort, but lux views and food was 5 stars.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Robert

Excellent staff and cleanliness was exceptional!

Partner

6/10

Pleasant

07 Jun 2024

Bartholomew

The rooms were dark and the bahroom fixtures were old.

Leisure Family

10/10

Exceptional

01 Jun 2024

Bev

Unique building, full of history.

Leisure Family

10/10

Exceptional

05 May 2024

RON

Very mysterious.

Leisure Friends

4/10

Poor

04 May 2024

Verified traveler

Grounds beautiful, but hotel is old, dark and has a bad smell. In particular the mattress was very old and worn.

Business

10/10

Exceptional

21 Apr 2024

Emily

Great Stay

Stayed here one night for a 10k race with a friend. We decided to book it again for our next 5k race in June. The staff was so great. My friend forgot her charging cube and the front desk attendent let her use her own for the night. The hotel is in a gated community and has an interesting history. The beds were comfortable and rooms were clean. The hotel is historic but in really great shape. Keep in mind, some things are dated like curtains, outlets, refrigerators, but in working order and for me it wasn't a problem.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2024

Katie

Bertram Inn is so beautiful! It has the look of a medieval castle inside the lobby with a suit of armor and all, which the kiddos greatly appreciated!

Leisure Family

10/10

Exceptional

21 Mar 2024

Raylene

Unique Stay

Unique hotel in an old seminary with a beautiful spa area.

Friends_and_family Family

8/10

Excellent

03 Mar 2024

Verified traveler

Travel for funeral

Location was convenient for my travel needs. Grounds and neighborhood are beautiful. There could be better signage for differentiating the country club from the hotel. Room was very poorly lit, but the staff provided an extra lamp upon request. I didn’t use the spa services, room service or eat at the restaurants on location, so I cannot comment on those.

Friends_and_family Family

10/10

Exceptional

25 Feb 2024

Todd

This place was a beautiful getaway! We can wait to come back in the summer time and bring the kids! This place was so fancy and the history adds to the nostalgia!! Best place we've ever stayed at and we'll worth the money!

Leisure Partner

6/10

Pleasant

21 Jan 2024

Deborah

I checked in around 5:00 PM and left about 20 min later. Came back about 10:30 PM . The room was cold 62 degrees. I kept turning up the heat but after an hour it was only 64. I called front desk and they looked for another room ( the night girl was very pleasant and helpful) At midnight I was moved to a warm room. In the AM , in my room I stepped on a stink bug . I told the gentleman at the front desk and he said “ welcome to Ohio “ Ummm stink bugs should be hibernating this time of year . I wasn’t offered any compensation for the inconve

10/10

Exceptional

26 Oct 2023

Max

Stay here

Great, way nicer than a normal hotel.

Partner

10/10

Exceptional

22 Oct 2023

Donna

Beautiful with rich history. Room was lovely smd food at Scot's Grill was excellent

Partner

4/10

Poor

20 Oct 2023

Steven

Very unclean room and other issues

I made a call to the front desk first night I stayed and discovered white crusty substance on the fitted sheet. Sinks did not drain either. No clean and no help on the two items I told front desk on.

The hotel was spacious and has one of the best fitness/spa I’ve ever used. Full weight room full cardio rooms full steam and sauna rooms

Self

4/10

Poor

26 Sep 2023

Charlene

The restaurant and bar were closed but not mentioned on the website. The room refrigerator freezer was needing defrosted badly. The shower curtain had quite a bit of mold on it. Not updated, few outlets and no USB ports. The front desk man was very hospitable.

Friends_and_family Family

8/10

Excellent

17 Sep 2023

Bruce

Beautiful area secure. Nice hotel. But the PILLOWS ARE HORRIBLE

Leisure Friends

8/10

Excellent

11 Sep 2023

Matthew

The property was excellent. Only issues I seen was the vines poolside were close to over running the windows and we had drippy faucets for the tub and sink.
Meant to say something before we left but forgot.

Leisure Partner

8/10

Excellent

11 Sep 2023

Todd

Carpet needs updating.

Leisure Self

8/10

Excellent

11 Sep 2023

Ken

The bed was nothing but springs and the curtains were coming apart. The staff & property itself were great

Partner

10/10

Exceptional

04 Sep 2023

george

A very pretty older facility that was clean, very quiet, and with helpful staff. Price was great.

Leisure Family

8/10

Excellent

03 Sep 2023

Cynthia

Beautiful scenery

Leisure Family

8/10

Excellent

30 Aug 2023

Bertha

It took the man at the desk 30 minutes to check us in and our room was not ready at 3:30pm

Friends_and_family Family

6/10

Pleasant

29 Aug 2023

Michael

This property is so promising online, but was a disappointment in reality. Arriving at the property, we were so impressed with the grounds and the building, to include the entrance to the Inn. The receptionist, Keith (or Kevin) was very gracious and pleasant. He gave us some of the history of the Inn and offered to show us around the building. It is a very historic property!

We got to our room and reality kicked in. The room was average, at best. Furnishings were dated and worn. There was rubbish in the bathroom trash can. The handle of the night stand was broken off and we were unable to completely close the blinds due to their condition. Bathroom walls and sink had dirt and debris on them and the overhead tiles showed significant water stains.

Unfortunately for us, there are few services available on a Monday. We had to venture into town to find dinner and there was no breakfast available on Tuesday morning, either. Even the golf course pro shop and pool had no refreshments available.

Leisure Family

8/10

Excellent

28 Aug 2023

Laura

An unexpected find at a golf course country club

We liked this place at a country club a lot, lots of character. Front desk staff was very friendly. I think they are short staffed, trash was full in the room when we got there. The view of the golf course from patio dining was fabulous, food was pretty good too. We thought it was an unexpected find on hotels.com, but using this app is new to us, so maybe not?

Partner

10/10

Exceptional

28 Aug 2023

Fredrica

A wonderful place in a gorgeous setting.

Shower faucet was difficult to adjust and could not get the water hot enough.

Friends_and_family Family

10/10

Exceptional

22 Aug 2023

Karen

Everything and everyone was nice. Only place I have stayed at that did not have tissues in the room!!

Partner

6/10

Pleasant

21 Aug 2023

DANIELLE

The stay and building were average, not much staff. The pool and spa area are great! Grounds were very nice. But the stay and room were only average.

Leisure Family

8/10

Excellent

21 Aug 2023

Susan

Needs a room updating

Very good sized room and comfortable beds but the room has not changed in twenty years.
They still use room keys , but they only give you one.
Staff very pleasant but they don’t seem to very much about this historical building and community.
Also odd that for the three days we stayed there there was NO maid service.
It was like we didn’t exist.
The resort is beautiful and the pool and golf course excellent but the rooms need a refresh.
Parking is free but there’s a $ 6.00 day gate fee , I guess to offset the cost of securing the entire resort and homeowners association.

Friends_and_family Family

6/10

Pleasant

21 Aug 2023

Kathryn

Place needs some TLC

The personnel are very friendly and helpful, but the problems known to management (dripping faucet, a tub drain that fails to hold water in tub, one-way bulbs in three-way sockets that make the lamps appear not to function when the wall switch is used, inadequate light generally and difficulty finding a socket to plug in a CPAP machine near a bed, not to mention that the TV was not plugged in when we arrived, but that seeing the outlet to solve that particular problem was difficult without a flashlight) do not seem to be a high priority. The setting is idyllic, but the place needs some TLC for the rooms it makes available to hotel guests.

Partner

6/10

Pleasant

15 Aug 2023

Diane

Though the Inn has charm and set on lovely grounds, it is old . It is dark, small lobby, elevator needed service, water pressure in bathroom sink was low, and you have to request everything you need, as I had no housekeeper enter my room for all four days we were there. I emptied my own trash,left it outside the door, and no one even replaced the trash bag.
I’m not a demanding guest, so I managed with the soap and towels I had. I just expected more from an Inn at a country club with a Spa, pool, and nice restaurants.
The friendliness of front desk staff was just average, sometimes I had to acknowledge them first to get attention. That is a turnoff.
Not sure I’d choose to stay on our next visit to Ohio to visit family.

Leisure Family

6/10

Pleasant

14 Aug 2023

Verified traveler

Disappointed

Expected high quality room and amenities. Low average in my traveling experience. Could not secure my room with safety chain, amenities in room are simplistic to a budget hotel with better towels but not resort qualities.

Self

6/10

Pleasant

10 Aug 2023

emily

the room was big- beds were old and too soft- the decor was very outdated- towels old and rough. The property surroundings were nice- but its pretty outdated.

Leisure Family

10/10

Exceptional

30 Jul 2023

Keith

Well above my expectation. Inclusive and full of ambiance.

Leisure Family

8/10

Excellent

29 Jul 2023

eugene

beautiful setting

Leisure Partner

10/10

Exceptional

17 Jul 2023

Jane

All if the staff I came in contact with were very nice. My room was very comfortable with a very small coffee pot and small refrigerator. I believe you could get a microwave for the room if you requested one. The only problem I encountered was the confusing lobby entrance. It is located to the right of the awning over the driveway with the valet sign. They might want to consider a big sign pointing in the correct direction. It was raining when I checked in.

Self