Knights Inn Canton

United States , Canton - OH
CANTON, 3950 Convenience Drive
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50 reviews shown

2/10

Poor

29 Oct 2024

Tammy

We stay here every weekend and normally get non smoking but this time we were given a smoking room #408, i walked in and it was disgusting, smelled like mold, and there were nats everywhere 😡😡

this time we were given room $408

Leisure Partner

8/10

Excellent

28 Sep 2024

charles

old, run down, but cheap

Self

10/10

Exceptional

26 Sep 2024

Julie

It was quiet clean and staff is great

Business_and_leisure Pet

2/10

Poor

05 Sep 2024

Ryan

The room was not cleaned properly, it smelled pretty bad and there were sags in the wood underneath my feet.

Self

2/10

Poor

01 Sep 2024

Kevin

Found needles under the bed. They false advertise showing they have a pool and really they don't

Business Family

2/10

Poor

19 Aug 2024

Enid

I'd Rather Be Homeless Than to Stay Here

We checked in and room looked like it was it was ready to collapse. Big crack in the ceiling. wallpaper peelimg. We asked for a new room, and it smelled and had dage to the door. We asked for a refund. This hotel is clearly where people go to shoot up herione and bring prostitutes.

Friends_and_family Family

4/10

Poor

28 Jul 2024

Leon

There was mold in bathroom, paint flaking off the ceiling and curtain was falling down.

Leisure Friends

2/10

Poor

22 Jul 2024

Verified traveler

The lady working the desk when we checked in was the only good thing. She was very friendly. The room was terrible. The wallpaper was coming off the walls, the walls had cracks in them. It is in dire need of a remodel. For the money we paid it was still terrible. The outside was dirty, trash everywhere. If it would let me, I wouldn't give this place a half star.

Friends_and_family Family

2/10

Poor

15 Jul 2024

Katrina

The potholes getting into the property were the first red flag. The worst part of this place was the room. Our first room had a dirty drug needle & dirty lingerie, multiple burn holes in the blankets and sheets, the mattress was absolutely filthy. We immediately went to the staff who could not have cared less. The second room had a dirty floor that hadn’t been swept, the curtains weren’t properly hung, semen on the TV, and the baseboard near the bathroom was falling off & was completely covered in mold. Both rooms the paint was peeling off the walls, the ceiling tiles were falling apart, and what was left of the walls was beyond dirty. The staff almost seemed irritated that we were still upset with the second room and demanded our money back. Our children were clearly being watched by a few men, and they kept slowly coming out of their rooms as if they were going to trap us there so we took off asap. I genuinely hope this place gets shut down, and asap.

Leisure Family_with_children

4/10

Poor

21 Jun 2024

Tiffany

Room had tampon dispensers on the floor, curtians, floor, shower curtian even the sheets had burn marks in them. Pool wasnt open for season in 80 degree weather, microwave wouldnt stay plugged into outlet.

Leisure Partner

6/10

Pleasant

07 May 2024

Melissa

Old and run down

This place is old, out dated and run down. Carpet stained, sheets and bedspreads had cigarette burns. Bad musty smell.

Business

2/10

Poor

07 Apr 2024

Patrick

It was run down with an alternate entrance to the “front office” that was actually being used for storage. The office was very dirty. I can’t comment on the state of the rooms as they “lost” my reservation. I was told that I cancelled it and then that Expedia canceled it. They offered to rebook me at the current daily rate which was more than I should have paid. I declined as I was really feeling rather unsafe at that point due to state of the property and also come of the clientele that I witnessed checking in prior to me.

2/10

Poor

03 Dec 2023

RIEVON

Upon arrival I was not allowed to use the main entrance, there was a sign that said use side door entrance. Once checked in to my room, I inspected the states and bedding and found that only the floor was vacuumed and the bed remade. The tables has food residue stains, their was food and trash crumbs in the seams of the seats & and seams of the beds. I lifted the covers & sheets to find more crumbled cookies & other paraphernalia all around the bed seams; & despite all of that, I was so tired I tried to lay down anyway. The deal breaker for me was when the bed bugs came out and tried to swarm my legs.

That was the deal breakers of that specific room, for me. But then, I went to the office explained what I found, showed them the videos and pics I took, and I offered to clean the room myself, if they'd supply the chemicals & big spray. What that man, the manager did instead was cancel my stay and kicked me out of the motel! I was in Ohio for court and had came all the way from southern Florida, so I ended up walking the streets of Canton, spending money on the Taco Bell, Dunkin donuts and Waffle House near the motel, just to sit in their lobbies to escape the cold. I was forced to book a room at Quality Inn Hall of Fame next door to my original motel, and although booked at about 3 am, I could not check in until 2pm. So walked a half mile in the cold to stand at the Whipple Ave SARTA bus station, until sunrise at 7am just to get a bus ride to downtown Canton for court.

Business Self

10/10

Exceptional

04 Oct 2023

Jennifer

Overall awesome! And the older gentleman in the front lobby in the mornings.. he is fantastic!!

2/10

Poor

12 Jul 2023

Jason

It was bad. Dirty and broken down, the price was low but do yourself a favor and spend the extra 10 bucks somewhere else.

Business_and_leisure Partner

10/10

Exceptional

17 Jun 2023

Susan

The general manager was very personable and helpful. The rooms were simple, no-frills, quiet, and a really great price. There is a Duncan Donuts an easy walking distance away for coffee and snacks. I would definitely stay there again.

Leisure Family

2/10

Poor

12 Jun 2023

roberta

Dirty as crap. Burn holes everywhere

Hotel was nasty and shouldn't be on hotel.com

Friends_and_family Friends

10/10

Exceptional

12 Feb 2021

Verified traveler

Cheap as hell quality because cheap as hell prices

6/10

Pleasant

02 Jan 2021

Michael

Adequate

Adequate hotel, but below average. I have stayed a Knight's Inn before so I thought it would be nice. The room I had was okay, but definitely an older room. Old lights, old shelves, etc. The TV was nice. Fridge and coffee and Microwave worked fine. Shower and sinks works well. Clean sheets and pillows. Small bit of mold on the ceiling of the bathroom in two spots. I didn't like that the person in the room next to me had their TV up too loud at 2 am. But they turned it off pretty soon. Just know you are getting a below average motel if you stay here. Service was good. I think it was not worth the money at all. Just pay a little bit more and stay somewhere nice and newer.

Friends_and_family Friends

6/10

Pleasant

24 Jun 2020

Verified traveler

Currently residing at this location due to unforseen circumstance have spent more than two thousand dollars for an extended stay and got to know many of the staff members and front desk personnel on a first name basis all were extremely nice & . Stayed in three different rooms. One was horrible the other two were okay but could have been cleaner bought my own cleaning supplies, but not horrible .Mr Miller the general manager was nice some days and stand offish other days had a problem with payment on three different instances due to improper booking. On expedia wich was resolved the next day and two other days due to unemployment sight crashing and payment being a few hrs late made good on all three either the same day or the next intended to stay another month but He told me if it happened again he would have to decline and that i should look for other lodging im offended being single woman and close to the front desk and getting to know all staff i felt safe now i feel offended and will look for other options starting today . owner recognized me from another business i often visit on arrival and was very nice so i was happy to spend my hard earned dollar there but not when im told to go somewhere else by a general manager he did give me one day free and a twelve dollar break on one day but stated he'd given me a lot of days free not true .also requested to speak with the owner and manager stated so your gonna go over my head and he wont to talk to you actually wanted to thankhim

10/10

Exceptional

22 May 2020

Jellieboo

The room was very spacious & clean. It was very quiet

Leisure Partner

10/10

Exceptional

28 Mar 2020

John

Awesome!

Simply a great place to stay!!!

Friends_and_family Friends

8/10

Excellent

03 Feb 2020

Verified traveler

The room was nice but the shower was short and water pressure sucked

Leisure Partner

4/10

Poor

12 Jan 2020

Verified traveler

My overall review is I got a room I could have while I waited for my flight.
However I expected something a little less gettoy.

the condition of the bath/shower was less than useable. (I have pictures). enamel issues.
molding by the bed, & the sink were both disconnected from the wall.
The night stand was broken & had stains on it, the walls were also stained.
again I took pictures of all I have mentioned.

Friends_and_family Family

6/10

Pleasant

23 Dec 2019

Verified traveler

The room was not the best. I realize that it was a smoking room but blankets and carpeting with holes in it are extremely poor quality of the room. The faucet leaks horribly around the base and was difficult at best to even get water out of it. I stayed at a Motel 6 the next night in Yemassee SC the next night and it was far superior and cleaner for less money

Friends_and_family Partner

10/10

Exceptional

08 Dec 2019

James

Satisfied

I have stayed there before so I was familiar with location and property. I went to three high school championship football games and used the Knights Inn as my base. Everything was fine.

Self

6/10

Pleasant

05 Aug 2019

Verified traveler

No coffee machine. No channel list. Just the basics. Wanted to charge me almost double the 2nd day because of the Football Hall of Fame events. I could have got a better hotel at that price. Since I was working the event they gave me a discount

Business Self

4/10

Poor

31 Jul 2019

Verified traveler

Very convenient. Park right outside the room.

Thought room was dirty. Holes in bedspread. We did tell owner that.

Leisure

6/10

Pleasant

30 Jul 2019

Brian

Needs a good cleaning and repairs

Staff was freindly however room was in poor condition from the peeling wall paper to the leaking molded cieling in bathroom and busted sink casing to the busted crack pipe on the floor that sliced open my grandsons foot. Could use a good cleaning as walls are filthy in bathroom and painted doors. If issues were fixed would be great place to stay for the price.. Didnt use the pool was afraid to after seeing conditions of the room itself

Family

10/10

Exceptional

20 Jul 2019

Mark

Courtesy and friendly staff. Swimming Pool. Nothing I didn\"t like.

Leisure Self

2/10

Poor

15 Jul 2019

Verified traveler

Customer service was very poor. The receptionist almos

8/10

Excellent

09 Jul 2019

Verified traveler

Good location. Outside of property could use some TLC

Leisure Partner

8/10

Excellent

08 Jul 2019

Verified traveler

It was quiet & the room was very spacious. The air conditioner worked great

Leisure Partner

4/10

Poor

29 Jun 2019

Verified traveler

the pool was nice, kinda dirty. the staff was very friendly and helpful. on the downside, there was stains on the bed sheets, the room had a funny smell, the bathroom didn’t look clean at all, there was a booger on one of the walls that we ended up calling it the “boogie wall” for the boogie man. no breakfast in the mornings like they said and the sign said the pool had opened at 9am but we had to ask the from desk at 10am to open it because it hasn’t been opened. very dusty everywhere and the wifi wasn’t very good

Leisure Friends

10/10

Exceptional

29 Jun 2019

Verified traveler

No glitz or glam, but those weren't expected for $50 +/- a night. Well maintained. Quiet. Would definitely stay here again.

Friends_and_family Partner

4/10

Poor

24 Jun 2019

Denise

Dirty, musty, black mold and cob webs everywhere, and it stunk really bad!! The beds were very old and uncomfortable. The sheets were clean , but the comforter was not! I know it was a little on the cheaper side, but ,$25 a night would of still been too much!!!

Family

4/10

Poor

11 Jun 2019

Verified traveler

My room smelled like cat pee! I was looking around to see where the washer and dryer was and the pool and the owner asked me can I help you with something. Not in a very nice way. I told him I’m staying here and I was just trying to look around.

Friends_and_family Family

6/10

Pleasant

10 Jun 2019

Loren

Hotel 2 - Akron Trip

Room Was Clean and Convenient. Building was in need of renovation, it showed its age.

Family

10/10

Exceptional

10 Jun 2019

Patrick

The manager was a great provider, and the night time front desk lady was as friendly and went out of her way to make sure I was taken carecoff

6/10

Pleasant

09 Jun 2019

Katie

It was okay! It’s what you get for a cheap hotel I guess!

Friends_and_family Family_with_children

8/10

Excellent

24 May 2019

Timmy

The access to the rooms
and the convenience of amneties was all so convenient. For example,the pool was located conveniently to my room as was the office etc. It really seemed as if everything the accessable and the rooms being all on the first floor make it easy to navigate whether in a wheelchair or using a walker.The setup makes it so much more convenient whether your restricted to a wheelchair or pushing a baby stroller, the

Friends_and_family Family

10/10

Exceptional

10 May 2019

Andy

It was nice and quiet in the room you cannot hear the traffic from the outside when you were inside of your room

8/10

Excellent

07 Apr 2019

Verified traveler

We liked the location of the hotel to everything around, and you get what you pay for. We really only used the room for showering and sleeping. The hotel could definitely use some remodeling

Leisure Partner

2/10

Poor

02 Apr 2019

Verified traveler

It looked very shabby when we pulled in. I booked a handicapped accessible room. The toilet was not handicapp height and there wer no hand grabrails available either next to the toilet or in the shower. we checked out the next morning instead of staying 6nights.

Family

8/10

Excellent

23 Jan 2019

Michael

Really bad wifi

6/10

Pleasant

14 Jan 2019

Verified traveler

The only issues is that they said they offer wifi and they dont it actually do not work well at all

6/10

Pleasant

31 Dec 2018

Verified traveler

WiFi didn’t work and room was not worth the price

2/10

Poor

02 Dec 2018

Verified traveler

AWFUL. DIRTY. UNPLEASANT. LEAKING ROOF. WATER DAMAGE AND MOLD ON WALLS AND CEILING. WALL PAPER PEELING OFF THE WALS. NO OTHER ROOMS AVAILABLE ROOM KEYS DID NOT WORK IN DOOR. SO CALLED MANAGER LET US IN ND THEN SAID NOT TO LEAVE ROOM WITHOUT LEAVING SOMEONE THET TO LET US IN BECAUSE HE WAS NOT COMING BACK OUT TO LET US IN. SUCKED. ASKED FOR A REFUND OR DISCOUNT WHEN I DECIDED TO LEAVE AN THE DESK CLERK SAID I COULDN'T AND THE MANAGER WAS NOT AVAILABLE. SUCKED. MY SKIN IS STILL CRAWLING.

2/10

Poor

23 Nov 2018

ashley

beautiful comfy room but found 2 bed bugs the morning of checking out and i have 4 bites on my hands and one on my arm

Partner

2/10

Poor

13 Nov 2018

Verified traveler

The floor was warped and the bathroom was in horrible condition.