Name: Wingate by Wyndham Canton/Hall of Fame
Address: 4914 Everhard Rd Northwest, Canton, 44718, US

2/10

Poor

02 Aug 2026

Bj

I found the property in disarray, broken sidewalks, peeling paint, dirty mirrors , cracked ceiling, bathtub wouldn’t drain, and dirty floors. It was not what I expected for a wyndam. Fully disappointed

4/10

Poor

02 Aug 2026

Shantela

For this Hotel to be in the middle of a suburban town you would think the Hotel would be a lot more cleaner, upscale and well maintained. It most certainly was not

2/10

Poor

01 Aug 2026

Sean

Construction debris everywhere you look.

8/10

Excellent

29 Jul 2026

Stormie

The comfiest beds

2/10

Poor

28 Jul 2026

Jennifer

rough

6/10

Pleasant

26 Jul 2026

Jennifer

Check in attendant was asleep when I came in to check in and then was unpleasant after I woke him up. Rooms were outdated, pictures online are not up to date. The pool looks nothing like it does in the listing. The bathtub dripped my whole stay and we had to call for the toilet backing up with waste that didn’t go down our toilet.

6/10

Pleasant

26 Jul 2026

Quinetta

.

2/10

Poor

26 Jul 2026

Petra

This hotel was TERRIBLE!! Smelled and so low budget. I didn’t even stay

2/10

Poor

25 Jul 2026

Dana

Room was nasty, tub was disgusting, no water pressure

10/10

Exceptional

24 Jul 2026

Jeff

Everything was good experience for us!

2/10

Poor

23 Jul 2026

Jonathon

Terrible and now still waiting on my deposit back

Friends

2/10

Poor

22 Jul 2026

Artan

It just was a very bad stay they was disrespectful the guest was disrespectful just was not a good place and I wish I never spent my money there my whole weekend was messed up

4/10

Poor

18 Jul 2026

Michael

Here it goes; The lot is full of trash, goose poop everywhere and unkept landscape. Room smelled, ceiling peeling from water damage. Bathroom was atrocious, stains in bathroom tun and a half broken flush handle. The towels were nice and soft, a nice touch. Stains on carpet and definitely not dusted in a awhile. Bed was hard, pillows were soft. I wore my shoes because I didn’t think the carpet could of been clean. Definitely will never stay here again. Employees are not friendly at all. Pop machines broken. Nothing went right on this visit.

Self

10/10

Exceptional

17 Jul 2026

CHRISTOPHER

The GM was very accommodating. I will stay here again because of close proximity to my job,

Self

10/10

Exceptional

17 Jul 2026

CHRISTOPHER

The GM of the property is always very accommodating and is extremely professional and nice. I’ve had to stay at this properly twice since my apartment was still not ready after 25+ days and $1900 later in hotels between the two cities I have to travel and work at since I’ve been in Ohio since June 19, 2026! I appreciate the accommodations which is very spacious for just me. Only complaint I have is there is no whirlpool hot tub that works in the pool area and the pool opens at 1 PM unfortunately other than that five stars ⭐️⭐️⭐️⭐️⭐️

Self

2/10

Poor

17 Jul 2026

Margaret

Was beyond disappointed, so much so, I didn't stay for the paid 2nd night. This hotel needs some serious work and cleaning. It smelled terrible, was dirty to the point I asked myself if anyone aside from the front desk work there. The rooms were dated and the TV didn't work, even manually. I would not recommend this place to my worst enemy.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Joan

Rugs were filthy, dirty towel in closet, pool so cloudy couldn’t even see the bottom, breakfast orange juice was yellow water. Won’t ever stay there again.

Family_with_children

6/10

Pleasant

12 Jul 2026

Janelle

Overall, it was mediocre for the price. The outside n a lot of the inside, especially the pool area are pretty run down but still usable. There was a time when the pool area was out of towels, we went to the front desk to get some n the front desk guy was *sound asleep*. Even the ding from the bell didn't wake him.

The room however was very nice in appearance and seemed clean, however the shower drain left water backed up to our ankles and it was a fight to get more towels unless you were there exactly when housekeeping knocked. We needed an extra pillow and were told there weren't any. The room was not equipped with enough for 4 people on anything, pillows, shampoo, towels, etc. The trash was not changed/emptied once except by us in a 4 day/3 night stay w/1 adult/3 kids and 2 very small trash cans. It was apparent housekeeping never came in unless you were there n asked so we left it in hall.

Then, side issue that's not completely the hotels fault. 2 rooms directly across from me and 1 down the same hall with extremely loud/rude guests that they did hardly anything about. Made a complaint via their 'if you need anything text us' without response while at the pool, but made in person complaint that we were told was the 3rd but needed 5 to call PD. I had to call again and 1am n did see/hear a manager speak with them. Called again at 2am (running, screaming, loud music, slamming doors) and I know there were other complaints and nothing.

Overall... would not stay again.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Jeanetta

The bathtub in our room has water underneath the surround so it was like trying to stand on a water bed to take a shower, black mold in the corner of the ceiling directly above shower. The carpets are so dirty they will turn ur feet black. Didn't even attempt the pool after seeing the state of the room. Pretty sure my boyfriend got hit by bed bugs. One thing is for sure we will NOT be staying there again in the future

Partner

4/10

Poor

09 Jul 2026

jacob

Sink in bath to small and in rear of cabnit could not reach to brush teeth or wash face. Floor carpet in bed room and hall way wet and dirty. General upkeep of property not very good.
Cheap price per night.

Partner

8/10

Excellent

09 Jul 2026

Mary

Clean rooms but property needs some love.

Partner

6/10

Pleasant

07 Jul 2026

LaTasha

Great air conditioning! Room was not cleaned I had to ask for new linen’s soon as I checked in they were dirty. Floors weren’t cleaned tub, sink, and toilet was dirty! The fridge was dirty and the pool area was dirty though the actual pool was clean.

Partner

2/10

Poor

07 Jul 2026

Thelma

they had bed bugs i immediately cancelled my reservation and received a refund, they also don't tell you about the 100 dollar incidental fee until you arrive,

Family_with_children

6/10

Pleasant

07 Jul 2026

Karmeshia

Thank you for a very nice stay

Friends_and_family Family

2/10

Poor

07 Jul 2026

James

It was the 4th of July. It seemed that hundreds of people booked that hotel for a party. They were all in the parking lot shooting off fireworks. It looked like a riot. And it carried inside. Awful. No sleep. Carpet in the halls looked asphalt covered like they hadn’t been cleaned…..ever. Our non-smoking room reeked like an old-time pool hall. The rest of the hotel stunk skunk-like.
Overall…..never again.

Partner

10/10

Exceptional

06 Jul 2026

Rosemary

Everything was great only the other guess was to much noice nd kids hitting doors in the middle of the nite

Business Family_with_children

10/10

Exceptional

06 Jul 2026

Jolene

The room was very clean, but the outside of the hotel is very run down and falling apart. Breakfast was very good. Some sketchy people (prob on drugs) walking around. Weed is legal, so it reeks like weed which is awful. Stayed one night. Prob won’t stay again. If you want to stay open, and attract nice paying people, fix it up and put your foot down about the drugs. Parents beware

Family_with_children

2/10

Poor

05 Jul 2026

Maggie

Was told this property had a kitchenette and it did not! Need to be updated

Family_with_children

2/10

Poor

05 Jul 2026

Milly

There were stains all over the bed frames and carpet. There was garbage lining the hallways and over flowing in the trash cans. People would just be shouting and screaming in the hallway. Children completely unattended. And there were no lights in the parking lot which made things creepy and unsafe. Would not want to ever stay there again… only good thing was that the staff was attentive if needed. Front desk people were really nice too.

Family

2/10

Poor

05 Jul 2026

Zach

The staff was terrible. Unresponsive, nobody at the desk, and rude. The property was un maintained and dirty. It was a terrible stay.

Family_with_children

2/10

Poor

02 Jul 2026

Wayland

The room smelled of smoke. There was mold in the bathroom and a dirty towel lying on the floor. The property was a mess - dark and grown up in weeds. There was a hole in the wall and the cabinets were taped shut. The bathroom cieling was caving in and had water damage.

Partner

6/10

Pleasant

02 Jul 2026

casey

the room was clean and functional, no problems there. the hot breakfast was good. the grounds were a mess. Overgrown lawn, exterior falling apart, parking lot a mess.

6/10

Pleasant

02 Jul 2026

Brian

Stains in all carpets. Parking lot looked like a mine field. Ceiling water stains everywhere. Somebody needs to invest in the property maintenence.

Family

8/10

Excellent

29 Jun 2026

Qing Chun

good

Friends

10/10

Exceptional

29 Jun 2026

Dale

large rooms, super warm pool & the best breakfast ive came across

4/10

Poor

28 Jun 2026

Sara

First room they sent us to had not been cleaned. The 2nd room had a musty smell from the air conditioner. The bed was clean and the shower was hot. Definitely not worth the price. Couldn’t wait to get out of there.

10/10

Exceptional

25 Jun 2026

Clarence

Appreciated first floor room

Partner

6/10

Pleasant

25 Jun 2026

Grace

Clean room, friendly staff

Family_with_children

10/10

Exceptional

24 Jun 2026

Connie

Outdoor space should be enhanced. Accommodations and indoor spaces were clean, comfortable and attractive. Staff was very helpful.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Saundra

Needs more cleaning and updated bathrooms

Friends_and_family Family

2/10

Poor

22 Jun 2026

tara

Very dirty. Dilapidated property. Most disgusting hotel ever.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Rick

Room was ok. Breakfast was decent. Pool was outstanding. Staff very helpful and friendly.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Lisa

This hotel is dramatically outdated. Nothing is up to modern standards. While our room wasn’t dirty, it was not a nice room. All vending machines were out of order, paint is chipped, the carpet is threadbare. The hallways smell of marijuana & cigarettes. The parking lot is not well lit. If all you need is a roof over your head, this will do it. However, it is overpriced for the quality of the experience.

Friends_and_family Friends

6/10

Pleasant

21 Jun 2026

Shantae

Room was okay we found dirt like housekeeping didn’t do a great job vacuuming. Breakfast was okay waffles were good. Pool was okay my son enjoyed it. Jacuzzi was closed with boards on top. Plenty of restaurants nearby. Staff was excellent!

Friends_and_family Family

2/10

Poor

21 Jun 2026

Samuel

Worst hotel I have been to in years. Entrance to the hotel had bricks falling from it overgrow grass. Lobby was non existent and hadnt been cleaned in forever. Hotel room has stains in the walls ceiling and carpet. Hotel staff never came to service the room once. Hotel pool was dirty and broken. Just overall awful do not stay here no matter how low the cost.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Jennifer

The pictures are deceptive. This hotel is run down. The room I stayed in the bathroom ceiling was a hole and in the room the cei ceiling had water damage and the room itself just was not very good

Self

2/10

Poor

20 Jun 2026

tara

Do not stay here. My room looks like it may have been a former crime scene. It is very dirty. (I'm hoping this was nail polish). Also, these are not my glasses.

Business Family

2/10

Poor

18 Jun 2026

Logan

Room was very dirty, seemed like it wasn’t cleaned before we checked in at all. There was a few old dried up noodles in the microwave and it was also dirty. The bathroom was very dirty and small and smelled like mold. The floor looked like it had not been vacuumed in a while, and not to mention there was small pieces of trash, like a straw wrapper, and cracker crumbs behind the couch. There was a small dead bug in one of the beds as well. The room was also way too hot when we first entered. The worst part was there was an empty McDonald’s fries container on the floor next to the bed. That is just awful and clearly the cleaning staff of this hotel do not do their job whatsoever. This room looked like it had not been cleaned or attended to in months. The worst hotel experience I have ever had. Thank God we only had to stay one night, because I would never use that filthy shower. The only good thing about this hotel room was the fact that it was roomy and not a small space. The pictures on this hotel’s website are completely misleading and make it look like a 5 star hotel when in reality it is a 1 star hotel that isn’t work over $100. Absolute ripoff and $200 down the drain. Not to mention the entirety of the hotel like the lobby, hallways, stairwells, and dining area were also not kept up well and also filthy and gross and smelled awful. Never stay here.

Friends_and_family Friends

4/10

Poor

15 Jun 2026

Amanda

Was really disappointed with this choice. The pictures made it look modern and up to date. The pool had carpeting and only 6 plastic lounge chairs. The hot tub was covered with plywood and unusable. There we unattended minors kicking a soccer ball around against the windows and wall, playing with the rescue equipment and running in and out the doors. The second night drinks and glass bottle of some liquid were left unattended in the area, very little pool towels available to use. The paint was faded or peeling all around the pool area. The hallway smelled of drug use and curry. The breakfast was minimal options of choice. Check in had one person working the front desk with a line out the door. Once in room there was no linen for the pull out sofa, the bathroom toliet and shower were so small couldn't shut the door all the way or open it all the way as it hit the curtain rod of the shower. There was broken glass and pot holes all over the parking lot.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Melody

I stayed at this hotel after Expedia helped me find a replacement location when there were issues with my original reservation. Unfortunately, my experience from check-in to check-out was extremely disappointing.

Upon entering the hotel, I immediately noticed an unpleasant odor throughout the building. At check-in, I waited approximately 15 minutes while the two employees at the front desk carried on a conversation with each other. They only stopped when the phone rang, and one of them finally assisted me. Although my reservation and charges had already been handled through Expedia, I was told I would need to pay an additional $100 fee to cover potential damages, such as smoking in the room. Since this is a non-smoking hotel and I am a non-smoker, I questioned the charge. After some discussion, they eventually waived it and told me not to smoke in the room.

Unfortunately, when I entered my room, it was immediately obvious that smoking had taken place there. The smell of cigarette smoke was overwhelming and had permeated everything. In addition to the smoke odor, the room smelled damp, moldy, and mildewed. The condition of the room was also poor. There was peeling paint, patched holes in the walls, and numerous signs of neglect and deferred maintenance.

Because I was attending a conference and did not have time to search for another hotel, I made the best of the situation. I inspected the bed carefully and did not find any signs of bed bugs. I then went to the store and pur

Self

2/10

Poor

14 Jun 2026

Ashley

This is the most disgusting hotel I have ever stayed in. I had to stay four nights and each one was misery. From the pungent odors that assault you in the hallways to the mold and water damage everywhere and the filthy room I ended up cleaning myself just to make it habitable—this place is awful. The photos are not an accurate representation. Buyer beware, stay anywhere else, drive a little farther out of town—it’s worth it. I wish I had read the reviews, as I would have happily drove in from Massillon everyday for work. If I could rate this 0 I would.

Self

6/10

Pleasant

12 Jun 2026

Allyson

The exterior of the building was not well-maintained; it was crumbling in parts of the facade, the lawn wasn't mowed, and there were gaps in the sidewalks around the parking lot.
The room was fine and clean. Breakfast was a bit bare bones.

Partner

8/10

Excellent

12 Jun 2026

Hollie

Good breakfast AC worked great. Coffee maker in room needs help

Family

10/10

Exceptional

08 Jun 2026

Chris

Clean room

10/10

Exceptional

07 Jun 2026

Nathan

Everything was great

10/10

Exceptional

07 Jun 2026

Nathan

Everything was good. Thank you.

4/10

Poor

07 Jun 2026

Chris

The room was clean but very dated. The linens needed replaced, the bathroom was very small, the water was lukewarm or cold, the layout of the room was awkward and left very little room to move around.
Don’t precheck-in. They still take all your information at the desk.
This hotel needs a total remodel.

Partner

8/10

Excellent

06 Jun 2026

Laura

Courteous staff, clean rooms, quiet.

Partner

8/10

Excellent

01 Jun 2026

Allison

All the amenities listed were available. The hotel is very basic. If you’re looking for budget friendly with no expectations then this is your place. We just needed a place to sleep as we were in town for a swim meet. It was perfect for what we needed!

Family_with_children

2/10

Poor

31 May 2026

Brandon

What not recommend this hotel to my worst enemy.

Friends_and_family Family

2/10

Poor

29 May 2026

Grace

The worst hotel ever. Mold everywhere. Ceiling was falling down. Odor was really bad. So bad we had to leave and go to another hotel.

Friends_and_family Family

4/10

Poor

25 May 2026

Tyler

Property is overall just gross. Front desk staff guy working overnight is a creep.

Self

2/10

Poor

22 May 2026

Sean

Staff was rude, The beds was nasty with bugs, kids running down the hallways after midnight, The people above our room sounded like they was about to fall through...We left early couldn't take it...I DO NOT RECOMMEND AT ALL....

10/10

Exceptional

20 May 2026

Misty

Everything was great except pool hours 1PM-9PM for someone thats working the hours weren't good I planned on going to pool area before work at 12pm and wasnt able to but other than that its a great place to stay.

Friends_and_family Family

6/10

Pleasant

16 May 2026

Quentin

Mid

Partner

8/10

Excellent

15 May 2026

Ted

Clean room and bed was good >the ceiling needed work , the paint was falling off. i could not close the curtains because the heat would come on and just blow up inside of them and blow them up in the air . i left around 5;30 so no breakfast. The bed was good and the room was clean .

Self

4/10

Poor

14 May 2026

dustin

I picked his place because he claimed to have a hot tub. It might’ve at some point, but there was plywood over it and it didn’t work. The person I checked in with was very rude and hard to understand in the morning. The front desk lady was very polite very nice. The rooms are really run down and you could heal people’s conversations from way down the hallway, somehow my bed was really hard, but also really soft and uncomfortable. This place realistic we should be torn down.

Self

8/10

Excellent

11 May 2026

Alberta

Tread mill was broken.
Pool was nice.
Wall betwwen beds was weird. Not enought shampoo and conditioner.

10/10

Exceptional

10 May 2026

Robert

The kitchen was fully equipped. The staff were great and I would recommend for a weekend.

Self

10/10

Exceptional

03 May 2026

Brandi

What a very nicw hotel stay . My family was there for 2 nights. I am an ohio native moved away and back enjoyed my time with family. Breakfast was wonderful both days. Pool was nice and clean. Beds were clean comfortable and warm

Family_with_children

4/10

Poor

02 May 2026

Lorilynn

The pictures of the building and guest rooms on hotels.com DID NOT coincide with what we found when we got to the location. The exterior of the building was in disrepair (cracks and loose bricks visible), and the lawn in front of the building was overgrown. The room was minimally clean, but the tub, shower curtain, and toilet were showing signs that it was definitely time for a replacement. The microwave was tiny and still had sticky fingerprints on it from a previous guest. There was no convenient source of drinking water; the water fountain the lobby was not functioning, and the soda machine was out of order. Thankfully the fitness room had a water cooler in it, but that was the best we could do. The kids enjoyed the pool, but we used it after dark (due to our schedule) and the ceiling lights were only working (dimly) in half of the room. Breakfast was ok, but the coffee was unappetizing.

The good part of the stay was that the beds and pillows were pretty comfortable, and the towels were fluffy.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Tiyu

Room was dirty had no water pressure. The rooms had a very foul smell was not very happy overall and will never stay at this hotel again.

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

Teresa

Breakfast was fine

Friends_and_family Friends

2/10

Poor

26 Apr 2026

Kimberly

Dirty room, bad beds, stinky facility, no cleaning service. Property needs renovated and repaired. Eggs and waffles were good.

4/10

Poor

20 Apr 2026

Thomas

The pictures are not true for the hotel no pool or hot tub.

Business

6/10

Pleasant

20 Apr 2026

Byron

I switched rooms from a suite to a regular room. Which had roaches.

4/10

Poor

16 Apr 2026

Luciano

Simple

4/10

Poor

14 Apr 2026

Siti

When we arrived, we stopped in and had to leave back out quickly for an event. When we return to the room later that night to take a shower, we observed mold in the room, and there were sticky spots on the sheets as if they had not been changed. We asked for a different room due to the mold in the mail. We were allowed to move to another room and we observed that the beds were smaller as their original room was two queen beds in this room had two double beds. Myself and my 12-year-old daughter had to share a bed and that’s why I requested Queen’s. When we told the guy at the front desk, he argued with us that we had queen beds in the second room that they gave us, but we did not. He refused to give us another room to accommodate us and give us queen beds so we had to sleep uncomfortably in the double beds. The breakfast was nice in the morning. Because it was the weekend there was not a manager there the next morning when we went to check out, but they did send me an email and I replied and told them about our concerns, but no one ever contacted me.

Friends_and_family Family

4/10

Poor

14 Apr 2026

Ben

Upon arrive after a long drive wanted to shower and there was no hot water. The vanity sink barely had water come out of it. The refrigerator did not work properly. Only two towels in room.
They came in and got dirty towels and did not leave clean ones. They did not make the beds.
The older gentleman at front desk was extremely rude. And the breakfast items were terrible. Muffins and bagels were had and old.
Pool was nasty.
Co-workers room had no a/c and had a hole in the ceiling and one of his beds was broken.
Not worth money and will never stay there again.
HORRIBLE ESTABLISHMENT!!!!

Business Friends

6/10

Pleasant

13 Apr 2026

Beatrice

The pool was filthy and doesn’t look nothing like the picture and the staff texts me at 8:00 in the morning and asked when I was leaving even though checkout wasn’t till 11

Friends

4/10

Poor

12 Apr 2026

Robert

Room was decent this place really needs a good cleaning, that hallways were smelly and the trash cans were full, the parking lot was littered with cigarette butts and trash. The shower felt like you were sinking into the ground like they tried to patch up a big hole in the tub. I would not stay here again

Self

2/10

Poor

10 Apr 2026

Christa

The property was very run down and very filthy. The first room that they gave me already was occupied. The staff was very rude at check-in

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

George

Room was cleaned staff was nice

Partner

10/10

Exceptional

27 Mar 2026

Larry

Nice hotel

Self

6/10

Pleasant

27 Mar 2026

teresa

No water what? Waffles were good

Friends_and_family Family

2/10

Poor

24 Mar 2026

Cheyenne

The room I was put into was absolutely disgusting. Everything in it was covered in dust and whatever else. Mold in the ice bin they give you. Water damage on the entire ceiling, horrible water pressure. The furniture was all in bad cosmetic condition, peeling,

8/10

Excellent

23 Mar 2026

Michelle

Everything was ok. I will say the room though. There was blunt pieces on table next to bed. Spider webs everywhere, under sink in bathroom was insane amount of dust and what appeared to be food from previous person who stayed. Even old trash on floors. Mirror could barely see through because it was so filthy truly a shame because other then that I’d give my stay 5 stars . But for price it was what you’d expect. Just leaving review in hopes that management makes Housekeeping do a bit better. Customer service was Excellent and well and amenities. Get stay, other then what I’ve spoke of.

Self

8/10

Excellent

22 Mar 2026

Christina

We loved the hotel. We thought it had a hot tub, which isn’t there anymore. The beds were comfortable, rooms clean, staff were friendly, and a nice breakfast. If they added a couple more things to their breakfast, it would make it even better. Peanut butter for the waffles and just little things like that. We enjoyed our stay! It is in a nice location, and close proximity to everything.

Family_with_children

4/10

Poor

21 Mar 2026

Bridget

Pool not as pictures describe. Room mirrors and refrigerator dirty.

4/10

Poor

15 Mar 2026

Monica

decided to stay at the hotel because of an extended power failure in my area. The hotel was initially looked clean, but upon closer inspection, there were crumbs on the floor, smugs of something on the entry handle and bathroom tub and floor. One of the bedsheets in the double room had an iron imprint. There was only one facecloth. Overall, it was the worst experience at a national chain hotel. The staff was friendly and helpful.

Self

4/10

Poor

15 Mar 2026

Glen

No working shower. Paint chipping in room.

Family_with_children

2/10

Poor

14 Mar 2026

Milissa

The hotel smelled of pot. The room was not clean. My kids were vwry uncomfortable and people were yelling in thr hallway. We left after 30 minutes.

Friends_and_family Family

2/10

Poor

09 Mar 2026

Luz

It was filthy 😔.

Family_with_children

4/10

Poor

09 Mar 2026

David

Stained sheets, could not stay.

Family_with_children

4/10

Poor

08 Mar 2026

Tricia

Very dirty. Says it’s none smoking but it smells like an ashtray.

Family

2/10

Poor

08 Mar 2026

Amanda

Room was alright. Spacious but not very clean. Found trash in the drawers, mold under the table. Crack in the ceiling. Pool was 'run down', hot tub not available as it had slats of wood covering it. The pool area smelt like an aquarium. The beds were very uncomfortable and pillows as flat as paper. Blaket had a rough texture. Poor customer service. I called several times to let them know of my issues and no one ever answered the phone. The pictires posted online must be YEARS old because it was nothing compared to what you seen in person. Very unsatisfied. Refund is not an option since no one answers the phone and i could not say anything in person because i had children with me and did not want a confrontation. Will never siggest this hotel or any other hotel by wingate by wydham.

Family_with_children

2/10

Poor

04 Mar 2026

Opal

Yesterday and early this morning we had probably 4% electric and 97% of the time no electricity so it got cold last nite my medicine and my food got ruin and i check in early and checked out late they keep knocking on my door and calling me telling me it was time to leave my check out time at 3pm today so i left early and when I got there yesterday to check-in, they let me go to my room. But the room was still dirty. My checking time was at 1 PM. Yesterday and I didn't get in the room 4 minutes before 3

Self

4/10

Poor

02 Mar 2026

Arthur

The room had a busted tv off the wall so it was in the table.

2/10

Poor

01 Mar 2026

Donna

Our room was horrendous. The paint is peeling off the ceilings, the bathroom door is falling apart, the tub had mildew, stains, rust, and a leaky faucet. The toilet seat needs replacing (it is riggity and filthy), the toilet itself is filthy, the entrance door's safety clasp is broken. We were scheduled to stay 2 nights. Only stayed one night because we arrived later into the night after a 12-hr travel fiasco due to flight delays and gate changes. We were exhausted. Therefore, we stayed the first night due to exhaustion and the late time of night. However, the next morning, we got our money back for the 2nd night plus the incidental fee we paid. I took a video and showed it to the front desk clerk of EVERYTHING I just wrote about. He was cooperative. That's the only good thing we experienced during our stay. DO NOT STAY HERE!

Family

4/10

Poor

01 Mar 2026

brian

Sink in bathroom plug was stuck and water wouldn’t drain told them and they said they checked it when we were out and sai nothing wrong wit it went to room and water was still in sink!!!! Not worth what I paid