Name: Magnuson Hotel Extended Stay Canton Ohio
Address: Everhard Road, 4285, Canton, 44718, US

4/10

Poor

24 Jul 2026

Shantia

During my initial stay, the room was clean with fresh linen. There were utensils and items in the kitchen that were clean and ready to use.

There are MICE here. My kids and I were terrified because we saw three running across the kitchen as well as the bedroom. There are holes and gaps everywhere. The door also has cracks in it that leaves rooms for anything to get inside.

The staff was nonchalant and you could tell they were used to them. The owner was called by the front desk staff and said they don’t do refunds and offered to switch rooms but we were already checking out. I also asked for a copy of my complaint so that I could dispute the previous night and they said they wouldn’t even do that. Very poor management! As we were leaving I notified someone of the mice as they came into the office and they said there was one in their room last night as well. CLEARLY there is an infestation. The owner said it’s not their problem but it is!! They should be maintaining the property and updating the units. There are all sorts of entrances for anything to come inside! I do not recommend staying here unless you are okay with mice.

8/10

Excellent

23 Jul 2026

Samuel

Nothing

10/10

Exceptional

23 Jul 2026

john

Once again an amazing stay the the magnusson staff so helpful.Even when it came down to needing my room changed, everything was done so expedimently.
Best day for your buck

10/10

Exceptional

21 Jul 2026

Shantia

Feels like a home! Staff is very helpful and nice. Room was very clean and the area is quiet.

Family_with_children

2/10

Poor

05 Jul 2026

Otmane

This is more like a Motel than a hotel.

Family_with_children

4/10

Poor

02 Jul 2026

Karen

This property was clean, but very old & in disrepair. Most notably, our non-smoking room smelled very badly of smoke. In fact, all of our items now smell like smoke. The office was closed when we go there, but luckily, someone came to the door & was responsive. We received no info on wifi, gym, & there was not even a TV in the room. The couch was torn & in very bad repair. There was lots of space including a kitchen. There are walkable food places nearby. It looks like bots are overinflating the rating at this property. It is certainly is not a 10/10.

Partner

10/10

Exceptional

29 Jun 2026

John

I booked two separate reservations at Magnuson. Unfortunately, both required cancellations. Therefore, I cannot rate the property itself since I didn't actually stay. The outside was well-kept and well- lit. What I can rate is the absolutely stellar help I received from Meg, of the Magnuson staff, who helped me with both reservation cancellations. I can't thank her enough. The first cancellation, on June 11th, happened after midnight. Meg was so patient and understanding. She waited until I could reach the customer service desk and then receive a call from them to verify cancellation. She could have told me to deal with it later, but she did not. Sumit, from Expedia, was also extremely helpful in getting the matter sorted and processed at that time. Customer Service is all about who you get, and I appreciate both Meg and Sumit for their assistance in managing the June 11th cancellation and refund and Meg and Rochelle, from Expedia, who assisted with the June 26th cancellation. Kudos to them for the positive outcomes in both situations.

Self

6/10

Pleasant

25 Jun 2026

Bruce

Rooms are very “in used condition”. The upstairs unit was very loud. Will stay somewhere else next trip, even if paying more.

Partner

10/10

Exceptional

30 Apr 2026

Kevin

Hotel is in a great location and easy to get to even with road construction going on in the area. We were greeted with a smile and she was very helpful. We asked to see the room first which she did. We liked the size of the room and it had a kitchen too. The tub in the bedroom was just what the wife wanted. I think one light bulb was out and I forgot to let the staff know about it. There was no coffe maker which we can’t live without. The girl fixed us up with a small one and it worked out fine. Thank You! Kevin Smith

Partner

8/10

Excellent

13 Apr 2026

Misty

Nice friendly staff

Partner

8/10

Excellent

12 Apr 2026

Jonathan

To many great restaurants around the area to cook

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Riana

The hotel is behind the mall, tons of areas to find food/supplies within walking distance. The gentleman at the desk was incredibly nice and friendly.
We stayed in town for two nights for a tournament. Walking inside, there was a musty smell we had to air out. There must have been units upstairs, the stairs went right above our bedroom closet where there is zero insulation or noise cancellation. So at 3am when they went in and outside, it sounded like a herd of elephants.

10/10

Exceptional

22 Mar 2026

Mariea

It was a comfortable stay, we will be back eventually.

Partner

10/10

Exceptional

08 Mar 2026

Antoinette

Nice location

Partner

2/10

Poor

28 Feb 2026

Heather

Nasty!!! Not at all how it was portrayed in pictures

Business Friends

4/10

Poor

08 Nov 2025

Tanisha

Any of it the room is nothing like it looked online and once I got here they tried to charge me a fee that wasn’t mentioned online

Leisure Self

4/10

Poor

26 Oct 2025

Peggy

Not given password for internet, no one around to ask. Kitchen utensils: Only one butterknife, a toddler spoon, and a couple spatulas. Not even plastic available. No lamp or clock at bed, only light was a ceiling light. Inappropriate writing on wall in closet. No blanket - only sheet and very light bedspread.

Business Self

6/10

Pleasant

12 Oct 2025

Patricia

Yes target, mall, food very close

Friends_and_family Friends

4/10

Poor

12 Oct 2025

Rebecca

We left and didn't stay here. The room smelled like cigarettes and had not been updated in quite some time. The furniture was very old. We did not feel safe here.

Leisure Family

8/10

Excellent

03 Oct 2025

David

IT’s was just ok

Self

10/10

Exceptional

10 Sep 2025

Samia

Quick check in. Quiet and close to highway.

Business Family_with_children

2/10

Poor

01 Sep 2025

Antonio

Didn't stay left the hotel the same day of check in it was horrible

10/10

Exceptional

14 Aug 2025

david

Great place!

10/10

Exceptional

11 Aug 2025

Mark

This is the perfect don't judge the book by its cover situation. The location is not the best. Kind of a warehouse district. But the folks who run it are very nice and my apartment/room was very nice and clean. Other than the looks of the location, the proximity to great food, easy shopping was perfect. I had a problem with my door lock and they were very diligent in getting it fixed. Would definitely stay here again.

Leisure Self

10/10

Exceptional

19 Jul 2025

Jose

Excellent stay. Very respectful staff. Comfortable for the whole stay

Business_and_leisure Self

8/10

Excellent

06 Jun 2025

Otis

Need renovations and parking lot fixing

Business_and_leisure Friends

2/10

Poor

21 May 2025

mike

Never again

Interesting stay in a hotel covered from low end apartments. Within an hour of arrival, a daylight shooting interrupted my plans. Police going door to door, asking questions. When I returned at 11pm, still a large police presence.

Partner

2/10

Poor

08 May 2025

Wendy

They had big Roaches crawling on the walls in the day light.

Business_and_leisure Partner

10/10

Exceptional

03 May 2025

Michelle

The staff are great!

10/10

Exceptional

18 Apr 2025

Michelle

It's very quiet but you do have to pay a 50.00 deposit so be aware. But this place is worth it

Business

10/10

Exceptional

05 Apr 2025

Michelle

It's one of the quiets

Business

6/10

Pleasant

25 Mar 2025

David

Overall good

Business Family

8/10

Excellent

21 Mar 2025

Michelle

It's quite but they require a 50.00 deposit that isn't mentioned on hotels.com.

Business

8/10

Excellent

27 Jan 2025

Drew

I was impressed by the unheard traffic noise and the size for the price. The only negative I have is the maintenance issues and some missed items in the kitchen that should have been removed before the next guest.

Business_and_leisure Self

8/10

Excellent

27 Jan 2025

Pamela

This was not an hotel it was an actual apartment l.

Business Partner

10/10

Exceptional

25 Jan 2025

Ashley

It’s more like a apartment or townhouse than a hotel I loved the full kitchen and how the bedroom is separated from the living space

Leisure Partner

10/10

Exceptional

26 Oct 2024

Joe

Love to peace and quiet easy access they were most helpful

Leisure Pet

2/10

Poor

24 Oct 2024

Bob

We were in room for about 5 minutes and left. It was so disgusting. I have seen worse but it was really bad. Not even going to try to get a refund, they can keep the money. Moved down the road to a better accommodation.

Leisure Family

8/10

Excellent

20 Oct 2024

Andrew

its a good place for the price and convenance of cooking your own meals. its not the Rittz Carlton but its definitely a good place for the price.

Leisure Family_with_children

2/10

Poor

02 Aug 2024

Leroy

Roaches in the bed

Leisure Self

6/10

Pleasant

22 Jul 2024

Robert

Partying going on all night outside the rooms. In the whole parking lot. People racing motorcycles around the parking lot. People barely leaving you enough room to park your vehicle. Opening their truck doors into my truck. It was like a Big Hotel parking lot party going on every day. No TV in the bedroom only in the livingroom. Couch had stains on it. Baby food left in the cupboards. No lights in the fridge. Light bulbs missing in almost every room. Definitely could use some remodeling !!! I could go on and on. One of the worst places I've ever stayed in. Thing was everywhere was booked, so I couldn't move anywhere else.

10/10

Exceptional

06 Jul 2024

Angela

Great service!

The service was really good. No problems at all . The room was great it was like a little 1 bedroom apartment.

Partner

10/10

Exceptional

09 May 2024

Xinfang

Nice

4/10

Poor

14 Apr 2024

mark

Reserved and paid for a king room. When I get there I’m told they only have a double bed. Not even queen. Not what I paid for or needed. I would not go back

Business Family

4/10

Poor

10 Apr 2024

Levente

Extremely rundown. After a major renovation it would be nice thought. The suites are spacious, would provide a pleasant stay, but the current conditions...ahhh...At least the price is very fair. (and reflects the conditions at the hotel as well).

Leisure Family

4/10

Poor

09 Apr 2024

WILLIAM

Poor condition

Leisure Self

6/10

Pleasant

09 Apr 2024

Verified traveler

Value for the money but ditch the signs

Price was very low, especially given the circumstance: near to the total solar eclipse on the night before. Getting checked in was difficult as the hotel did not have 24-hour desk service, but the hotel made accommodations knowing we would be in around midnight. Our interaction with staff was pleasant. At the front desk and in our rooms, there were signs threatening additional charges and even prosecution for \"violations\" such as making noise, having guests in our room, or putting our trash in the wrong containers. I think it was just bluster. The facility was old but well maintained and very clean. The wi-fi and appliances worked well. The hotel was a bit hard to find late at night.

Friends_and_family Family

2/10

Poor

07 Apr 2024

Sean

We didn’t check in, because we couldn’t. The office was closed when we arrived at 9 pm. We waited in the dark and cold for a full hour, no one showed up or answered any calls. We were left with no place to go!!
Talked to a couple of guests at the property. None of them appear happy. They described the place as “backward”, “don’t care”.

Leisure Family

10/10

Exceptional

11 Mar 2024

Holly

Very nice room.. clean. Comfortable...
Would stay again.

Leisure Partner

10/10

Exceptional

03 Dec 2023

Scott

Donnie was awesome!!! Great hotel and great room!

2/10

Poor

21 Nov 2023

Joshaun

Nasty dirty eoom and bed as wrll as bathroom

Business Self

8/10

Excellent

16 Sep 2023

Tracie

Spacious room and clean, I didn’t like that there wasn’t a dead bolt or extra lock

8/10

Excellent

11 Jul 2023

Carol

Older apartment building relabled hotel. Full standard kitchen but no pans, dishes or silverware. I would stay here again and bring my own things for the kitchen.

Leisure Partner

2/10

Poor

28 May 2023

Lindsay

definitely an uncomfortable stay, can’t sleep on the beds because there’s wrappers and trash in the blankets from previous guests. the carpets are caked in dirt and smoke that will ruin your socks and even your shoes. this was the only option we had and it still cost us $180 to stay in a place that is worse than just sleeping on the sidewalk. my skin is crawling just being in here at all.

Leisure Family

10/10

Exceptional

14 Jan 2023

Selvie

Near to shopping centers,
Accessible to transportation

Self

10/10

Exceptional

13 Jan 2023

Selvie

Feel like home

Self

10/10

Exceptional

04 Dec 2022

Verified traveler

Spacious and Awesome Location

I originally only was booked for one night. However, after the first night I realized for the price this was the best place to be. My \"room\" was really a one bedroom apartment. Is it included a full kitchen full size appliances a table to sit and eat at in the kitchen a couch another couch that was sold out in the living room area and two double beds in the bedroom. I couldn't ask for a nicer staff anywhere and I enjoyed my stay. Furthermore, the location can't be beat. Mall across the street, target, Kohl's, and a ton of stores and restaurants all in walking distance. I will definitely stay here again.

Self

2/10

Poor

24 Oct 2022

Alfred

The room was dirty and had been not been cleeaned

Leisure Self

2/10

Poor

14 Aug 2022

Wayne

Nightmare hotel

We got there at 3:00 p.m. and they told us they were no more rooms available when we already booked it ahead of time like 2 months ago and then I get there and then she had to call the the manager and she acted very rude and we had to get set to go to our concert and I'll have it ready when we leave well when would I leave and go back to the hotel they canceled our reservation and I called the property manager and she suggested I find another room don't bother to go with this hotel don't waste your time and go through the hassle like we did she was too much worried about getting her car fixed she had to go back and get the keys to get in the office and then I had to ask the manager if they could call her when we were on our way back to the hotel and she said well she's not answering so basically I had to call hotel.com and tell them our situation so what they did is they made up for what happened and got us two nights at the Best Western reserve if it wasn't for them our vacation would been totally disaster we didn't know where we were going to stay we were very stressed out

Partner

2/10

Poor

06 Aug 2022

Patti

I would recommend taking this hotel off of your si

The room was absolutely filthy when we got there I had management come up and I had to clean the toilet had dried urine ,,pubic hairs and the floor had mold on it absolutely disgusting.. The couch was broken down and the curtain rod was held up by black electrical tape the kitchen table was sticky and disgusting

Partner

6/10

Pleasant

19 Jul 2022

Royce

Wasnt a hotel. Was 2 bedroom fully furnushed apartment

Business Self

2/10

Poor

05 Jul 2022

Stephenie

Disgusting...i bet there are chalk outlines under the nasty carpet

Leisure Family

8/10

Excellent

12 Apr 2022

Tina

Extended Stay

While this hotel has seen its better days, everything that I needed to make my stay work was available. I needed to arrive late into the night so the owner did a pre-check in for me and even answered her phone after I arrived and needed help. The staff was wonderful! Easy access on and off the hwy.

Self

2/10

Poor

28 Mar 2022

Carla

I only booked it because it had a kitchen. It wasn’t clean and I felt very uncomfortable there.

Leisure Partner

2/10

Poor

20 Mar 2022

Eloy

Poor quality

The receptionist was was extremely rude and not helpful during check in. Our room door would not lock so we had to get the receptionist to try and figure out why it wasn’t locking. After slamming the door multiple times it didn’t lock and she just gave up and left. She slammed the door so many times that the people above us started yelling at us and we had to explain that it was the receptionist who was slamming the door. We had to put a wood block behind our door so no one would be able to open it. Poor quality hotel.

4/10

Poor

17 Mar 2022

Robert

Poor customer service. Unprofessional. Clean, but extremely old - 1970's tile and carpet! Cigarette burns on the bathroom vanity. One set of towels that were the cheapest possible - super thin. Would not stop here again or recommend to anyone.

Business Self

4/10

Poor

13 Sep 2021

Lisa

Bad but not worst

Kinda musty smelling. Did have full size fridge and stove.

Business

2/10

Poor

17 Aug 2021

Ashleigh

Smells like cat urine

I can not begin to tell everyone how FILTHY this place is. My husband and I checked in and as soon as we opened the door it smelled like cat urine. Upon inspection of the rooms they were beyond filthy. Smelled like smoke pets and down right mold. I asked the desk what happened and why is was so filthy and they stated the woman who stayed there for the past 7 mo had cats and they could not get the smell out. I then asked them why they thought it was ok to have others stay and no response. We had no choice to stay due to the FHOF weekend and everything was booked. They refused a refund or partial. DO NOT STAY HERE IT IS A NASTY MESS!

Partner

2/10

Poor

11 Aug 2021

Verified traveler

Worst Experience Ever

This was the worst experience of my life. This should not be listed as a hotel. The place was not clean. There were cigarettes ashes in the bedroom not cleaned. The TV did not work and their were also ants crawling on the top of the hot tub. I checked out a day early and wanted my money back. The person at the front desk told me I needed to call the manager. I called the manager number she gave me 3x and no response.

Partner

10/10

Exceptional

26 May 2021

Verified traveler

Good location & service

The staff was friendly and helpful. Clean rooms for a fair price.Good location for shopping and food.

Business

8/10

Excellent

05 Aug 2020

Verified traveler

Good Service

Good hotel, nice location just off the highway.The rooms are big, with an attached kitchenette and a small dining table, with a microwave and a fridge, just perfect to have a dinner or lunch. The bed was comfortable. We had a good stay.

Friends_and_family Family

4/10

Poor

04 Aug 2020

Verified traveler

I felt like I smoked a pack of cigarettes while I slept. Dirty, old, broken down.

Friends_and_family Family

2/10

Poor

05 Dec 2019

Sandra

My mother did NOT stay. You were notified over a week in advance she had a massive stroke & would not be there. After repeated attempts to contact Magnusson with NO ANSWER YOU JEPT MY MOTHERS $944.29. You people are nothing but heartless thieves. And yet you keep asking about my moms stay. MY FAMILY WILL NEVER USE ANY OF YOUR SERVICES AGAIN and it will be shouted from the rooftops what nasty, uncaring thieves you are. DO NOT CONTACT MY MOTHER EVER AGAIN. Tracey L Nedele

Friends_and_family Family

10/10

Exceptional

02 Oct 2019

Rochelle

Amazing Hotel!

Absolute great place to stay! My new favorite!!!! Its PERFECT for families especially traveling with kids it was like a small apartment and it had EVERYTHING we could possibly need. Would HIGHLY reccomend

Friends_and_family Family

6/10

Pleasant

01 Aug 2019

james

Jim

The inside of the room's have been neglected and needs a lot of updating. Thermostat coming off wall, carpet looks dirty, no drapes on windows, sink drain smelled like dead fish, refrigerator was not working properly, etc.

Partner