Name: Pilar Plaza
Address: Plaza Nuestra Senora Del Pilar, 11, Zaragoza, 50003, ES

8/10

Excellent

07 Jul 2026

Carolyn

Most pleasant helpful staff. Knew the room would be basic with no amenities, not even a safe.
Ideal location right on the Plaza Del Pilar.
With the 100° plus temperatures, thankful the AC worked great.

Self

8/10

Excellent

26 Jun 2026

Leslie

All about the position, check in could have been smoother. They were very helpful with milk for my medication. Did not have breakfast but choice looked good.

Partner

6/10

Pleasant

02 Jun 2026

BOGDAN

Actually we stayed at Inca hotel, since Pillar hotel wasn’t running hot water. The guys at the reception guided us to Inca hotel. So the review is actually for that hotel. The location is great, and amenities are ok.

10/10

Exceptional

22 May 2026

Gulia

I had a very fantastic stay at Hotel Pilar Plaza in Zaragoza. The location is excellent and very convenient for exploring the city. The room was clean and comfortable, and the breakfast was good with a nice selection. A big thank you to all the staff—they were very friendly, helpful, and made the stay even more enjoyable., a great experience and I would happily stay here again.

Self

8/10

Excellent

12 May 2026

oscar

Best location and good buffet but room smells of sewage.Elevator broken so had to carry luggages from 3rd floor down.Good for overnight stay but not long term in my opinion.

Friends_and_family Family

2/10

Poor

11 May 2026

Calvin Emerson

De las noches que estuvimos no funcionaban a menudo el elevador y el personal no es cordial.

Partner

2/10

Poor

09 May 2026

Roberto

As a High Tier Expedia member and more than 15 year using Expedia I ask my self how serious is to keep this property which a 8 scores in 10? This was my 35-40 maybe hotel booking through here .. and this is the worst I ever been. Besides be in a centric place in Zaragoza and look nice from outside , is not the same when you just walk in . Hallways and room stink , they don’t used any sense spray . Bathroom smell bad .They change my room after complaining but just get better view because any thing else changed .Amenities are not and good . Front desk employe was very rude . Don’t came here if you want a good experience !

Partner

6/10

Pleasant

03 May 2026

MARIA

The hotel bathroom had a bad design and the shower door was terrible. The mattress and pillows were EXTREMELY HARD! The staff was friendly and very helpful.

Friends

8/10

Excellent

16 Apr 2026

Lidia

Nice breakfast area and well service. Hotel is very well located.

10/10

Exceptional

11 Apr 2026

JIANBO

Great location, facing to main attractions but still keeping quiet at night. Hotel is clean and comfortable, stuff is very friendly, special thanks to
Reyes and Alberto, gave us very kind of help.
Zaragoza is a wonderful place to visit, highly recommend to everyone.

Family

10/10

Exceptional

31 Mar 2026

Rodolfo

No hay amenidades, solo jabon. El hotel es esplendido. Muy buena ubicacion, muy rico y variado desayuno, el personal muy atento y servicial

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Francois

The staff and the breakfast were excellent. Location terrific. But the hotel is worn and old. Needs refurbished.

Partner

10/10

Exceptional

14 Mar 2026

Huilan

Amazing view right out of window, superb location, tidy room, hearty breakfast and welcoming staff.

10/10

Exceptional

10 Mar 2026

James

Book a city view room for the perfect “ Room With a View” experience.

Partner

2/10

Poor

30 Dec 2025

Rafael

The entire hotel and specially the rooms STUNK like sewer, coming from all the pipes. All we got was a 'I am sorry about that' from the front desk.
Definitely would NOT recommend.

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

ANTHONY

This is one of my favorite hotels. The location is excellent. Staff was very friendly. The rooms were clean and semi luxurious. The price was good. I would definitely stay here again.
Anthony R. Davidson
Local Motion Realty, LLC

Business Self

8/10

Excellent

05 Dec 2025

Juan

Great location

Leisure Family

10/10

Exceptional

14 Nov 2025

violeta

Everything was spotless

Leisure Friends

10/10

Exceptional

04 Nov 2025

edwin

Good staff, clean rooms comfortable bed and a great location

10/10

Exceptional

01 Nov 2025

EDUARDO SANTIAGO

Let me tell you: about two days before my arrival to the hotel, for some reason I was reading very bad comments about the conditions of the hotel and the rudeness of the staff; however everybody coincided on highlighting the beautiful views from the hotel… I got a bit concern about what I was reading but it was too late to change. Well, guess what? My experience was totally different! I did not get a view, probably because the type of room that I booked, actually it was the worst view to an interior patio, but in compensation I found very kind and helpful staff and a very functional and clean room, a bit simple but all was in great condition and working! So, it has been a great experience! The hotel is the best located in Zaragoza and definitely I will book again this hotel😎🇪🇸

Leisure Self

10/10

Exceptional

26 Oct 2025

Mark A.

The hotel was comfortable although no frills. The location was outstanding, right on the main plaza, making sightseeing by foot very easy. Lots of great dining options were within just a few minutes of walking.

Leisure Partner

4/10

Poor

09 Oct 2025

Arni

Broken elevator, weak AC, dated rooms.

10/10

Exceptional

08 Oct 2025

Alejandro

Deben mejorar el servicio al cliente

Leisure Friends

10/10

Exceptional

08 Oct 2025

David

Great location, good breakfast

Leisure Partner

10/10

Exceptional

25 Sep 2025

Richard

Two night stay.
Excellent location.
Large, clean, bright and airy room with excellent air conditioning.
Friendly and efficient staff.
Only downsides were the lack of a safe and fridge in the room and the shower was very small.
Will definitely stay there again when visiting Zaragoza.

Partner

10/10

Exceptional

20 Sep 2025

Laura

Excellent service, Victoria is wonderful and very helpful, thank you very much, breakfast buffet is great and location marvelous!!

Business Self

10/10

Exceptional

04 Sep 2025

Thomas

The staff Wass very friendly, I wii return to this hotel

Business_and_leisure Self

10/10

Exceptional

27 Aug 2025

Thomas

Thank you for all your help during my stay

Leisure Self

10/10

Exceptional

16 Aug 2025

Daniel

was decent

10/10

Exceptional

15 Aug 2025

Elizabeth

I really enjoyed this hotel. It is well located on the old city and next to the Pilar Basilica and other turistic places.
It was affordable for the location. Breakfast was great

Leisure Self

10/10

Exceptional

03 Aug 2025

Abdullah

Excellent for the price and location

Leisure Self

10/10

Exceptional

22 Jul 2025

Elisabeth

Beautiful location

Leisure Self

10/10

Exceptional

19 Jun 2025

Paul

Lovely Hot Great location. El Pilar is magnificent.

Partner

10/10

Exceptional

17 Jun 2025

Sara

Great experience! I highly recommend booking a room with a view of the cathedral!

Leisure Partner

4/10

Poor

12 Jun 2025

Tammy

⭐️⭐️
The location is nice, but that’s about it. My room was dirty and smelled terrible—like something rotten. I had bugs in the bed, which was disgusting and made it impossible to sleep. There was no fridge, barely any toilet paper, and no basic toiletries. The noise level was also way too high. I wouldn’t stay here again unless things improve drastically.

Leisure Family

10/10

Exceptional

11 Jun 2025

Peter

Slap bang in the middle of town the hotel is right by the Pilar cathedral. The staff here a friendly and helpful and got to know you over your stay.
A really nice breakfast buffet is available, with real machine coffee served by one of the hosts - a nice touch.
Obviously around the area is full of tourist activities, so fill your boots.

Just one little point, the staff need to observe the do not disturb signs, they are there for a reason!

Overall a good choice to stay in the centre.

Leisure Self

10/10

Exceptional

30 May 2025

Keith

Really friendly staff who switched between Spanish and English language as required. Great location (very central but with no city noise in room). Breakfast was included, friendly and an excellent selection.

Friends_and_family Family

8/10

Excellent

28 May 2025

Herman

Property needs some updating

Leisure Partner

10/10

Exceptional

26 May 2025

Penelope

Nice quiet and spacious room with view to a rear patio. Very clean, newly refurbished bathroom. Comfortable bed and pillows, very clean sheets.
Negative: bathroom door handle was broken so we did not close the door during our stay; Room's door stopper on the ground was missing so small screw sticking out from the floor which could cause an injury if walking bearfoot; and smell of bleach very strong in the bathroom and room.
Apart from those very small issues, I strongly recommend this hotel as a budget accommodation right opposite the Basilica.

Leisure Family

10/10

Exceptional

16 May 2025

Gonzalo

Zaragoza Love

Amazing hotel and very good cafe. Elevator works and hotel is in front of the plaza & Basilica. Lots of restaurants and shopping. We had a wonderful stay. Highly recommed.

Partner

8/10

Excellent

11 May 2025

Verified traveler

The hotel is in a fantastic location - although the bells of the cathedral opposite woke us up early each morning! The staff were helpful and friendly.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Richard

This is an amazingly located property. The staff was attentive and helpful. The breakfast service was also quite good. I'm satisfied with this hotel.

Friends_and_family Friends

10/10

Exceptional

07 May 2025

Jason

Location , location

Room with great view - simple and clean . Could use another chair in the room and a garbage other than then the tiny washroom one . Staff has been pleasant .
Also killer location !

Partner

8/10

Excellent

15 Feb 2025

Brian

Nice stay!

Leisure Self

2/10

Poor

25 Jan 2025

Carlos

Very old furniture,smell really bad,it has vermins,the A/C was make a lot of noise at night,the worse experience i don’t recomend anyone to go overthere .I gave that hotel -0 of 10.

10/10

Exceptional

21 Jan 2025

Verified traveler

Great experience

I had a pleasant stay at the hotel. The best part was being able to enjoy the beautiful view of the castle at night through the window. The bed was also very spacious, making it comfortable to rest. However, the church bells ring every hour from 8 AM to 10 PM, so it's something to keep in mind if you're sensitive to noise. Overall, it was a great experience!

Partner

10/10

Exceptional

20 Jan 2025

CHEN

The staffs are very polite. The room is very clean, and the temperature controller is pretty good, it’s pretty chilly the day I was in. Excellent location, it just next to Cathedral-Basilica of Our Lady of the Pillar. There are plenty of restaurants and bars around. There is a bus station nearby to the railway station.

Leisure Self

10/10

Exceptional

15 Dec 2024

Sharon

Right on the plaza. Great location.

Business Self

10/10

Exceptional

25 Nov 2024

Jose R

I loved the convenience of the location

Leisure Partner

8/10

Excellent

15 Nov 2024

David

Great value in a prime location.

Great location. Nice staff. Comfortable bed. Only one small and slow elevator. IA bit tired overall but very good value.

Self

10/10

Exceptional

27 Oct 2024

Seunghyeon

Perfecto!

Self

6/10

Pleasant

29 Sep 2024

adriana

Location can’t be beat!

Leisure Partner

10/10

Exceptional

19 Sep 2024

Constanza

Excelente breakfast

Friends_and_family Friends

10/10

Exceptional

13 Sep 2024

Hector

Best place to stay in Zaragoza. Close to everything.

10/10

Exceptional

29 Aug 2024

Stephen

Excellent location and price. Good breakfast for 10 Euro. Would definitely recommend this hotel.

Partner

10/10

Exceptional

09 Jul 2024

LaVerne

The staff were very helpful. The location is amazing.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Maryellen

Came to Zaragoza for the churches and the history. The Hotel de Pilar was within walking distance of everything I wanted to see. My city view room was the best part! Staff were polite and accommodating, and the breakfast was satisfactory. Really great experience overall.

Leisure

10/10

Exceptional

03 Jun 2024

Laura

Great!

4/10

Poor

03 Jun 2024

Alberto

Although is conveniently located the room facility specially the shower was a not what someone would call normal. Attentive staff. Good breakfast.

8/10

Excellent

02 Jun 2024

Hilda

Great location!

Hotel was in a great location! No frills but very clean. Breakfast was ok! Staff very nice!
Walkable distance to landmarks and all kind of restaurants and shopping options!!

Partner

6/10

Pleasant

31 May 2024

Alberto

The showers need a renovation. There is this shower which is a standing shower with water coming out of every where if it’s not synch properly it creates a mess. It splashed water everywhere. I could see the door being damaged because the water.

Leisure Friends

6/10

Pleasant

30 May 2024

Verified traveler

Not recommended

We booked here because there were few options available due to a city event.
The place was clean, but the room was smelly, it looks very old, the room doors had been hit and scratched from outside. The hallways are dark and very ugly.
The dining area feels like a subway station.
We would not recommend this hotel.

Partner

10/10

Exceptional

27 May 2024

Carol

The location is why we booked this property. We wanted a walkable place with many sights nearby. For English speaking visitors, it was more difficult to communicate with them as it is not really a tourist town. Many of the signs were only in Spanish and Catalan. I used my broken Spanish, but it was difficult to communicate.

10/10

Exceptional

26 May 2024

Vandana

Beautiful views!

The hotel was in an excellent location with the most amazing views from my balcony! The staff were helpful with suggestions and very courteous. Breakfast was good. I’d definitely stay here again.

Partner

10/10

Exceptional

25 May 2024

cindy

Great location in Zaragoza

The location of the hotel was excellent! Lots of restaurants, shopping, and attractions were within walking distance. The hotel room was clean, and the shower pressure was fantastic! I would recommend this hotel to anyone going to Zaragoza.

Partner

10/10

Exceptional

11 May 2024

Serge

Excellent

Bel hôtel très bien situé pour visite la ville
Excellent déjeuner
Stationnement à proximité

Partner

10/10

Exceptional

10 May 2024

Joy

The Hotel Pilar Plaza in Zaragoza offers a fantastic experience for those seeking a no-frills yet comfortable accommodation. The hotel's prime feature is its cleanliness, ensuring a pleasant stay for all guests. Its location is exceptional, placing visitors right in the heart of the pillar plaza, making it easy to explore Zaragoza's charming streets and historical sites.

The breakfast at Hotel Pilar Plaza is quite exceptional offering a good selection of fresh and tasty options to start the day right. I appreciated the quiet atmosphere of the hotel, which was perfect for relaxing after a day of sightseeing.

In terms of value, this hotel is a real gem. It offers great amenities at a very reasonable cost, especially considering its location in a popular area. It's a solid choice for travelers who want to enjoy Zaragoza without breaking the bank. Highly recommended for its simplicity, comfort, and excellent value.

Leisure Family

10/10

Exceptional

04 May 2024

Verified traveler

Great room

Room was clean. Breakfast was great.

Partner

10/10

Exceptional

23 Apr 2024

Maria

Clean and walkable distance of restaurants and the basilica

Leisure Friends

2/10

Poor

09 Apr 2024

Luis

muy mal por el botelon nocturno en los bajos del hotel

Leisure Family

10/10

Exceptional

18 Mar 2024

Jamie

Amazing staff,beautiful room with balconies on the plaza!

Partner

8/10

Excellent

13 Mar 2024

David

Okay, great view

The overall stay was fine, room was a little rundown but location and view was great. Somehow the shower leaked to floor like crazy and the heat was not adjustable and got too hot for us. Breakfast was good and people very nice.

Partner

8/10

Excellent

12 Mar 2024

Elaine

Historic hotel with character in central location

Location, location, location - you can't find another hotel with a better location. We arrived early and the hotel staff checked us in and gave us a room facing Plaza del Pilar. It's a historic hotel, so expect that the room can be small, but enough for a couple. Bedding is clean and beds are comfortable. Bathroom including shower is newly renovated. Staff are very nice. Breakfast is included with lots of selections, from fruits to juices, deli, breads of all sorts. There is also a lady made us coffee and tea.

Given the hotel location is central, there are lots of good restaurants within walking distance.

Overall, it is a nice hotel.

Partner

6/10

Pleasant

21 Feb 2024

Wilma

Great location but the room was not good especially the bathroom

Leisure Family

10/10

Exceptional

13 Feb 2024

Ernesto

The rooms are impecable, the out sude is magnificent, but the common áreas look shabby

8/10

Excellent

02 Jan 2024

Militza

Right across The Pilar Catedral, excellente location. Breakfast and service was execellent too.

Leisure Family

6/10

Pleasant

20 Nov 2023

Diana

Great location

Leisure Partner

8/10

Excellent

17 Nov 2023

Michael

A wonderful location for a first time visitor. Nice helpful staff. Room comfortable and quiet.

Leisure Family

10/10

Exceptional

02 Nov 2023

Jean

This hotel was awesome! It is sooooo clean. The staff were super helpful. My Spanish is so so and they were very patient listening to me. They spoke to me slowly so I could understand everything they said. The hotel is located in the Pilar Plaza and within walking distance to everything you could need to see. The tv remote even had a language choice so if an American tv show was on I could choose English and it switched so I could watch it. Zaragoza was such a neat town to visit. The only thing that I didn't like was the Basilica bells rang every 15 minutes. The 15 and 45 were shorter, the half a little longer and the hour longer still and with extra chimes to count each hour. I told my daughter I was happy at least it counted in 12 hour time not 24. Wouldn't want to have to listen to 15 or 20 chimes. lol.
I highly recommend this hotel if you go to Zaragoza. It really is central and very clean with wonderful staff.

Leisure Self

8/10

Excellent

30 Oct 2023

Sarah

Great location but room is quite small. Suggest to get parking instruction before arriving at the hotel to avoid the challenges we encountered trying to find the right parking. Overall I would recommend this hotel.

Leisure Partner

10/10

Exceptional

06 Oct 2023

Joseph

Very welcoming front desk.
Wonderful hotel amenities 👍

Leisure Partner

10/10

Exceptional

05 Oct 2023

EDWARD

Great hotel

Lovely staff, great room with good ac. Nice breakfast. Incredible location.

Self

10/10

Exceptional

11 Sep 2023

Abigail

Really tremendous value for money - clean and comfortable, efficient air con, amazing location. You really couldn't ask for anything more for the price. Highly recommended and would definitely stay here again.

Leisure Self

10/10

Exceptional

07 Aug 2023

Mark

Fantastic location with a great view of the church. Steven and the other staff were friendly and helpful and breakfast was fantastic (including the lady who made our coffees every morning). Can’t beat the location and parking safe and easy and accessible. Highly recommend!

Leisure Partner

10/10

Exceptional

23 Jul 2023

Vanessa

Cute little hotel with nice decoration. Rooms were on the smaller size but still plenty of room. Beautiful views of the Basilica and perfect location. Highly recommend.

Leisure Family

8/10

Excellent

18 Jun 2023

Zarela

It was a nice hotel in the heart of Zaragoza, perfect for the price we paid and got a beautiful view of the Basilica from our room. I would definitely recommend!

Leisure Partner

10/10

Exceptional

03 Jun 2023

Maria

Extraordinary location in the heart of Zaragoza’s main attractions.

Leisure Partner

10/10

Exceptional

06 May 2023

Maria

Lupe

The hotel is an older hotel in the most amazing location we had a room with a balcony with an amazing view to the church the hotel could use some updating but I would definitely stay there again

Partner

10/10

Exceptional

27 Apr 2023

CARLOS

Excellent location right across from the Cathedral. Lots of rstsurants, bar/cafes, shops within walking distance. Spacious rooma. Very comfortable. Public parking within 100 yards

Leisure Family_with_children

10/10

Exceptional

20 Apr 2023

Kevin

The fabulous view of Our Lady of Pilar Shrine

Leisure Family

10/10

Exceptional

19 Mar 2023

Jose

Excellent service and location

10/10

Exceptional

20 Dec 2022

Ying

nice breakfast, great location!

Leisure Family

10/10

Exceptional

09 Dec 2022

Dawn

Great stay

2nd stay at this hotel, staff, service and room was excellent

Partner

4/10

Poor

08 Nov 2022

Jehangir

Room was very hot even with window open, air-con did not work. Smell from drains. Do not choose a jacuzzi room, as there is smell, which makes them unusable. Cooked breakfast poor, but cold options and pasties ok. Great location though!

Leisure Partner

2/10

Poor

06 Nov 2022

John P.

too noisy ,not too much transportation around .room is too small ,bathroom shower is very small .staff are not friendly

Business_and_leisure Self

10/10

Exceptional

16 Sep 2022

CLAUDIA

The hotel was nice. Excellent location. The breakfast delicious

Friends_and_family Family

10/10

Exceptional

28 Aug 2022

mark

Amazing!

This hotel is one of the best I have ever stayed in. Amazing location, modern, spacious and beautiful room.

Self

10/10

Exceptional

22 Aug 2022

Maria

The place was amazing!! Excellent location. I woul recommend this place.

Partner

6/10

Pleasant

09 Aug 2022

Benjamin

Great location. Right in front of the cathedral square. The rooms were a bit outdated and the air conditioning was very weak. Otherwise, great value stay!

Leisure Partner

10/10

Exceptional

07 Aug 2022

Melissa

Beautiful property with incredible views of the Pilar. Perfect location to stay in Zaragoza. Very comfortable and updated.

Leisure Family_with_children