Name: Silken Casa Platerias Siglo Xv
Address: Calle Manifestacia N 24, Zaragoza, ES

8/10

Excellent

26 Jul 2026

Michael

The hotel is very well located in the casco histórico of Zaragoza. The bedroom are wisely situated at the rear of the hotel, away for the street so they are quiet. That was useful since we were there the night Spain won the World Cup! The rooms are pretty spacious, which was a nice change from our previous accommodation. The rooms are well stocked as well. Enough toilet paper and paper towels to live for several days. Nice. Not all apart-hotels do that.
My one real complaint was that the air conditioning was set to 26 degrees Celsius (79F) and I wanted to lower it since it was very hot and humid outside. I lowered the setting to 21 degrees and nothing happened. I wrote to the support service (there are no on-site staff) and they replied that I should do precisely what I had already done to lower the thermostat. I told them that I had already done that and it still isn't lowering the temperature. And... they failed to reply. They just went dark on me. That's not really acceptable. I am pretty sure these new \"no-staff\" hotels won't last. Or maybe some will hang on until they can afford AI robots to work on-site. Who knows. Ah, the modern world.

10/10

Exceptional

17 Jul 2026

Nicola

This was a one bedroom apartment and our kids were on the sofa bed in the living room. It was a great place to stay. Location was excellent. Only a couple of minutes walk from the market and Caesar's statue. There are no reception staff but you are given a code for accessing the building and your room. The apartment was very well equipped with a dishwasher and washing machine. They also provided detergent and laundry capsules together with store cupboard basics. I cooked two meals and had everything I needed. Communication was through messages and they ensured our apartment was ready as we were arriving around midday. Would definitely recommend this lovely hotel!

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Joshua

The stay was okay. The apartment is located in a very good spot but there is construction going all the time and the neighbors are extremely loud at all times of the night. The apartment has everything you need for a good stay and everything is comfortable for sure.

My biggest issue was the amount of rules: take out the trash, do the dishes, we did not have control of the air inside, internet was out half the time, etc. I have never stayed at a place that requested to do the dishes (it’s not a big deal but this is why we pay cleaning fees). This apartment has all the makings of a great place but has a sense of always being watched that I did not enjoy.

I think as a whole it’s a great location and a good spot to stay for a day or two.

Self

10/10

Exceptional

04 Jul 2026

Angelica

Son departamentos, no hotel. Muy bonito y remodelado edificio con todo eléctrico y moderno con un patio interior y terraza bellos. Tienes que hacer el check in en línea.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Katya

Fantastic location and lovely apartment with washing machine and kitchen. Had an issue with the front door code to the property not working which was very hard to resolve since there is no reception on site and we had only minimal Spanish to talk on the phone. We were lucky a very kind cleaner helped us out. She went above and beyond waiting with us for over an hour and talking to the reception on the phone for us. We would have been really stuck without her!

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Matthew

online check-in was the only available option for the apartment building, but the owner (also has a hotel a ways away) was unable to properly send me the link, so I had to travel across town to check-in in-person at the hotel then travel back to the apartment, which was not available until after our check-in time. very inconvenient.

Family

6/10

Pleasant

26 Apr 2026

Warren

Positives: The hotel is in a great central location and the amount of space you get is good value for the money.

Negatives: After you book, you find out you have to check in at a different hotel about a 10 minute walk away - not convenient. The \"house rules\" state you have to do the dishes, empty the dishwasher and take out the garbage - not typical for a hotel, and they don't provide tea towels or a drying rack to facilitate doing dishes. The clothes dryer did not work - we washed a load and couldn't dry it in 3 hours. The sign at the entrance said the WiFi password was in the lobby, but really it was on the side of the fridge where we didn't see it until much later. The bed was creaky. The property was showing its age in places.

Partner

10/10

Exceptional

02 Apr 2026

Simon

Really good communication at all stages. Allowed us to check in early.
Lovely apartment right in the centre for all attractions.
Spacious, high quality apartment with a kettle, microwave, oven, fridge, dishwasher, washing machine and freezer.
Fabulous place would recommend

Partner

10/10

Exceptional

23 Mar 2026

Ralph

Good location.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Jonatan

Excellent location, super clean and very friendly host.

Family_with_children

10/10

Exceptional

08 Feb 2026

Zoraida

Todo fue excelente!… staff muy amable y respetuoso. Habitación y baño super limpios. Una grata experiencia junto a la Plaza del Pilar!!!

Business_and_leisure Family

10/10

Exceptional

31 Jan 2026

Jennifer

V nice apartment. V. Clean & great standard of decoration/furniture/equipment etc.
Clear instructions for access.

Partner

8/10

Excellent

07 Dec 2025

Benjamin

great location within Zaragoza. Perfect for 4 people or a couple more if using the sofa-bed. Zaragoza is a city worth visiting and staying for a couple nights

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Denise

Clean room located near the old area of the city, very walkable.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Sarah

Great apartment with everything needed to cook our own meals. Many options nearby for food and shopping. Great location in beautiful Zaragoza!

Leisure Partner

4/10

Poor

16 Jun 2025

yael

No AC ! The radiant floor never got cold , we had to sleep with open doors .

Leisure

10/10

Exceptional

31 May 2025

Homer

Property well maintained. Clear instruction for check in and check out.

Leisure Family

8/10

Excellent

29 Mar 2025

Brian

Location made it.

Amazing location. Great apartment that was tight but largely wheelchair accessible. Check in had a hiccup but it was an honest mistake made fine by the staff.

Friends_and_family Family

8/10

Excellent

04 Feb 2025

Hepzibah

Great location, very clean

Great location just a minute from the Pilar Plaza - we parked at the main HQ hotel and the walk was 5-7 minutes to the apartments (you could park at pilar plaza for convenience but would cost more)
It was great to have a full kitchen to use and a washing machine and dryer.

Negatives: the heating system is impossible to use, i even looked up the instructions online to the particular control panel, didnt seem to make a difference so it was constantly far too warm (this was early february). The sofa (which doubles as a bed) was extremely uncomfortable to sit on, cushions kept sliding off and overall rough.

Partner

6/10

Pleasant

27 Dec 2024

Jessica

Not a fan of this place. I only booked it so we could spend Christmas in a place where we could cook meals and do our laundry. The kitchen was lacking and the clothes dryer did not work. I’m also not a big fan of their house rules which ask that you leave all kitchen plates, utensils and pots clean and stored back in their place. Trash is also asked to be put out before leaving, otherwise a €50 cleaning fee may be charged. Given this obnoxious rule, their plates and utensils were dirty upon our arrival since people rush to given them a fast cleaning to avoid paying fees. The two wine glasses available were scratched and smelled like rotten egg, so we did not used them. Overall, I do not recommend this place. There’s a laundromat in the backstreet, so you’re better off staying at a clean hotel and doing your laundry in big efficient laundromat machines.

Leisure Family

10/10

Exceptional

11 Dec 2024

Alvaro

Excellent location ... history (Roman era themed museums) and dinning options close nearby. Very clean and comfortable accommodations. Perdonnel ensures your pre-arrival experience is superb. I am hpoing we will be back soon.

Leisure Partner

8/10

Excellent

18 Oct 2024

Brendan

Easy check in.
Great location - walkable to many sites and transport options available.
Good selection of restaurants and food - as well as a market at the end of the street. (Actual food market). Very clean and well presented unit.

Leisure Partner

10/10

Exceptional

18 Aug 2024

Betilde

great

Leisure Family

8/10

Excellent

15 Jul 2024

Oscar

Great location

This property has online check in. There is no front desk. María, who is the contact is absolutely wonderful. Will help with check in, parking, restaurant suggestions, and any questions and problems.
The apartment does not have AC, and internet does not work well.
It has washer/dryer, the hair dryer is not very good.

Friends_and_family Family

6/10

Pleasant

14 Jul 2024

Ana

Great location, with no air conditioning.

Great location and comfortable for our family, but there was no air conditioning, the cooling system they use doesn’t work in a summer climate. It was hot. We had to ask for fans. There was only one trash can in the whole apartment (in the kitchen). Internet worked only in the kitchen and you had to login everytime you came in. Our host was amazing and tried to help with everything. She recommended amazing restaurants and responded very fast.

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Martin

An enjoyable stay

A lovely apartment with a small balcony in both the bedroom and living room area. Very well sited, close to the basilica and cathedral but also quiet at night.

Partner

10/10

Exceptional

12 Apr 2024

MARICARMEN

Excellent location. Very clean and confortable apartment
María was excellent in her prompt response and service.

Friends_and_family Family

10/10

Exceptional

31 Mar 2024

Verified traveler

Espectacular!

Espectacular! El apartamento muy cómodo, limpio y súper bien ubicado.

Friends_and_family Family

10/10

Exceptional

31 Mar 2024

mauricio

Excellent place in Zaragoza

Hotel communicated how to get access to the property in advance, clear directions on how to get there, how to check in and check out. The apartment was amazing! Sitting on top of Roman ruins in the heart of old town in Zaragoza the location was great as it allowed us to watch Semana Santa’s religious procession from our balcony. The washer/dryer was a great surprise and the terrace was the best thing. Great highly recommended apartments

Friends_and_family Family

8/10

Excellent

22 Nov 2023

Steven

It was basically fine, communication needs work.

Well located and adequate once you find where to park. Zero instruction on how to find parking. Supposedly no smoking in building. However, the common areas reeked of cigarette smoke. No hooks or racks to hang bath towels. No waste bins in the bathrooms. Expected better.

Partner

8/10

Excellent

25 Oct 2023

james

Very convenient property for pretty much everything
The train station is on the edge of the city, so we got a taxi in, but otherwise the city is walkable for almost everything
There are loads of bars and restaurants, museums, sights and good shopping close by
Security is fine, code needed for the doors, no troublesome keys
The cleaners, who are excellent and are in the block most days, do not come into the flat but can supply clean towels if needed and are a useful point of reference
The flat is just the right size for a short break and if one wants it, the bar across the street serves breakfast
We had a very enjoyable and successful stay and would recommend this accommodation

Leisure Partner

10/10

Exceptional

20 Oct 2023

Raymond

I love this place

This place is literally in the center of Zaragoza and incredibly close to everything you might need or want.We loved our 2 days here. We checked out and were on a train to Barcelona and I was messaged that my wife left her purse.We arranged to have it picked up. The owners went above and beyond to return it to us intact.I love this place and you will too

Friends_and_family Friends

6/10

Pleasant

26 Jul 2023

Osama

Let's start with the good things:
-the apartment is well located near the main shop and touristic attractions.
- quiet and safe
- Zara, the staff in charge is very helpful and she will try her best to make it a convenient stay.
Didn't like:
- the apartment was not so clear (dusty) and dining chairs were not clean
- the apartment doesn't have an A/C so sometimes it's hot at night and you need to open the window
- there's a sex shop down the bldg and this might not be convenient for families with kids or middle eastern families
I tried to be reasonable as much as I can

Leisure Family_with_children

6/10

Pleasant

09 Jul 2023

Verified traveler

Great location and layout but poor AC.

Great communication with management. Air conditioning didn’t work after telling management multiple times.

Friends_and_family Family

10/10

Exceptional

14 Jun 2023

JOONG IL

Thanks for upgrading for two bedroom apartment. Very clean and perfect location.

Leisure Family

6/10

Pleasant

07 Jan 2023

Pedro

The property itself is good but we were given notice that the elevator was broken and that we were placed in the 3rd floor the day before our arrival. We, however asked in the building and it seems like the elevator had been broken for quite a few days already, which they should have probably know. Why wait until the very day before our arrival to let us know?
The other thing we did not like was the temperature control in the apt. It was very cold out (like 32 F or 0 Celsius but inside the temp would be 23 or 24 C and there was no way to lower it other than opening the windows. Otherwise there would not be air circulation and air would become too rare and uncomfortable to sleep well, which is what happened to the four of us the 2 nights we stayed. The apt itself is nice and the area is also very good.

Leisure Family

10/10

Exceptional

23 Jul 2026

Jennifer

Clean and spacious apartment!

10/10

Exceptional

13 Jul 2026

Anna

Apartamento precioso y en el centro de Zaragoza.
Perfecto para familias con niños pequeños, no pusieron cuna

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Kleber

Apesar do colchão um pouco mole e do sistema de refrigeração (under-floor) não tão eficiente quanto desejado, a habitação é muito boa e bem localizada de tudo! Ambiente seguro e próximo de mercados, lojas e restaurantes, além das principais atrações turísticas. A comunicação com os representantes da habitação sempre foi muito rápida, fácil e eficiente .

Partner

8/10

Excellent

01 Jul 2026

Debora

Propriedade limpa e confortável, exatamente como nas fotos. Anfitrião extremamente atenciosa, respondendo rapidamente aos questionamentos. Nada a mencionar de negativo, apenas o ar condicionado que não resfriava, mas o anfitrião nos informou que como estava muito quente na cidade, em media 38 graus, o aparelho era para apenas para ambientar e não para resfriar. E imaginamos que era por isso que eles já dispunham de uns 4 ventiladores para uso dos hospedes.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Gloria Angelica

Su historia y ubicación nos ayudó a conocer mejor el lugar.

Family

10/10

Exceptional

24 Jun 2026

Adolfo

Todo estaba tal como se ve en las fotos, el acceso está muy bien organizado y la comunicación con los propietarios/administradores fue rápida y eficaz. Recomendadísimo... y encima, más céntrico, imposible. Gracias.

Partner

10/10

Exceptional

10 Jun 2026

Olga

Appartamento situato al pieno centro vicino al Cattedrale, rinnovato e molto pulito. È fresco, c'è tutto necessario, persino una lavatrice nuova e anche lavastoviglie. Molto comodo. Molto soddisfatti.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Ileana

Excelente ubicación

10/10

Exceptional

05 May 2026

Marcelo

Wi-Fi worked well. Walking distance to everything needed. Clean.

Self

8/10

Excellent

03 May 2026

Maria Cruz

La comunicacion con el propietario muy buena, el alojamiento muy bien situado. Por poner akgyn defecto la luz de pasillo del edificuo esta toda la noche encendida y se ve dentro de la habitacion

Family_with_children

10/10

Exceptional

30 Apr 2026

Cyril

Appartement bien situé et fonctionnel. Cuisine bien équipé

10/10

Exceptional

20 Apr 2026

alejandro

Excelente lugar, magnifica ubicación y el mejor trato de la anfitriona

Partner

10/10

Exceptional

09 Mar 2026

Lucía

Limpio, espacioso, distancia a pie a todos los sitios de interés, con todo lo necesario para pasar unos días. Tranquilo aun estando en el centro. Muy recomendable.

Friends_and_family Friends

8/10

Excellent

02 Jan 2026

Isidro

La situación es genial y el estado de los apartamentos también.

Friends_and_family Friends