Grand Nova Hotel

6/10

Pleasant

27 Feb 2026

Silvia Aleja

Teníamos dos noches reservadas, pero por problemas con nuestro vuelo, solo pudimos quedarnos una noche. El check-in fue problemático ya que a pesar de haber avisado por varios medios que llegaríamos al día siguiente, nunca nos respondieron. La comunicación con el hotel fue nula. Hoteles.com se comunicó con ellos por teléfono y nos dijeron que no había ningún problema. Sin embargo, al momento de registrarnos aparecíamos cómo \"no show\". Pudimos finalmente solucionarlo pero pasamos un mal rato. A pesar de quedarnos por una noche nos cobraron el impuesto municipal al turismo por dos noches... En fin...

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Mark

Great value and very convenient for Metro. Rooms clean and hostel facilities excellent

Friends_and_family Friends

8/10

Excellent

12 Feb 2026

Jason

staff courteous

6/10

Pleasant

10 Feb 2026

Coskun Ünal

Room was stinking.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Stephen

Fabulous hostel in the suburbs of Milan but easily accessible by Metro Line 5 and Tram 5. Hostel was clean, had a comfortable double bed, private bathroom, very fast WiFi and a TV in the room. Highly recommend if you want something that’s affordable and comfortable, with relatively easy access to the centre of Milan

Leisure Self

10/10

Exceptional

18 Jan 2026

Adéla

amazing

10/10

Exceptional

30 Dec 2025

Rizwan Manzoor

It was a good, clean room, more of a hotel then hostel, good and helpful staff loved my stay in the property

Leisure Friends

10/10

Exceptional

18 Nov 2025

Dalia

Best stuff ever very friendly and they ready to do any help we ask for, clean rooms, location is good 15 min away to the main big station. would like to than Katarina, Leo , Yasmin, matteus and frank for there lovely help
Dalia

Leisure Self

4/10

Poor

19 Oct 2025

Jose Antonio

Quite expensive for a hostel and service provided

Room smelled quite bad.It might be a toilet pipe thing and was not thoroughly cleaned.
Towels were cleaned.Nice water pressure.
TV with no remote control.We sked twice but after been told that someone would come to hand it to us, still waiting for it.
Breakfast was continental style (no croissants/pastries) with:ham,cheese,lettuce,tomato,sandwich bread and rolls.
Coffee,flavour water (not juice) and boiled eggs.
Some apples.
Toaster broke down so the pancake machine was on (no nice ones though).
Coffee machine also broke down but coffee offered from the cafe area.
It was not hot so no sure if AC worked or not.
Location is great.There is a Carrefour supermarket like 10' walk from the hostel

Partner

10/10

Exceptional

15 Oct 2025

Orbelina

Clean, helpful staff, and comfortable rooms

Friends

8/10

Excellent

04 Oct 2025

Jie

Staff is nice

Leisure Family

10/10

Exceptional

01 Oct 2025

Carlos

Nice hotel

8/10

Excellent

21 Sep 2025

Ankur

Did early check with additional fees which was ok. Private Room was of decent size, clean but no charger switch near bed, there was just 1 in bedroom and another in bathroom. Breakfast NOT worth, just 2 types of bread, rolls, basic salad, 2 juices, and just uncut apple in the name of fruits. No self service kitchen. Few public transport options were available between 300-500 meters. Overall property was decent but other facilities were just okayish.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Aravindkumar

Good

10/10

Exceptional

07 Sep 2025

Young Lan

Nice staff. Good location. Easy to the center.

Leisure

8/10

Excellent

30 Aug 2025

Madayi

The hotel and staff were excellent. However, the are behind the hotel looks dirty and unsecured.

Leisure Partner

2/10

Poor

13 Aug 2025

Evelyn

I would not recommend this hotel. The room was dirty upon arrival and was never cleaned during our entire stay — no cleaning services were provided at all. The Wi-Fi didn’t work, and despite asking twice at reception for proper towels, we were only given small face towels. The staff claimed they don’t have body towels, which is unacceptable for any hotel. Overall, poor cleanliness, no basic amenities, no room cleaning, and unhelpful service — a terrible experience in Milan.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Jigar

It was a pleasure stay. Room was clean and staff were helpful whenever we needed. Thanks

Leisure Family

6/10

Pleasant

20 Apr 2025

mary

Didn’t like the fact we had to queue and get a new key card every time we went out and came back, not convenient at all and only one staff at reception at anyone time!

6/10

Pleasant

05 Apr 2025

Rushdi

Old hotel with helpful staff for early check in but no internet for 3 days.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Sascha

We were they at the end of March, which sadly meant hot rooms with no A/C options. We had asked, but were told that A/C will only be available in summer

Leisure Partner

10/10

Exceptional

24 Feb 2025

Rita

Very polite and helpful staff.

Leisure Friends

10/10

Exceptional

15 Dec 2024

Pedro

The area around the hotel felt unsafe. Lots of graffiti and trash.

Leisure Partner

2/10

Poor

04 Nov 2024

Venkata

Terrible experience
AC doesn't work no fan
So when you open windows mosquitoes are in
My kid had lost of mosquito bites

Friends_and_family Family

6/10

Pleasant

23 Oct 2024

yaser

Zero customer service and support. Lost an item it’s was nightmare to reach out to someone to help find it.

Leisure Family

8/10

Excellent

16 Oct 2024

Vanessa C

Would stay again

2/10

Poor

06 Sep 2024

Kolawole

This property is filled with mosquitoes from the lobby to the rooms. My children were bitten and left with swollen body. I can share pictures. If you are going to this property you need to be prepared for this. The staffs are not helpful at all.

Family_with_children

2/10

Poor

02 Sep 2024

Ata

Excellent staff especially Yuri but worst experience ever with the property condition. Broken window handles, poor AC, bathroom needs immediate upgrading, broken pool tiles / shower. Not recommended at all.

Leisure Family_with_children

8/10

Excellent

28 Aug 2024

Karina

Lovely swimming pool

Great location for us with parking. Tram stop and metro right outside hotel. The pool was fabulous with sun loungers on a grassy area. Breakfast was included and was good but thought the food in the evenings not very good so chose to eat out after the first night.

Friends_and_family Family

8/10

Excellent

24 Aug 2024

Shahid

Great clean hotel 5 mins walk from the metro to go direct in to Duomo. Not many food options or convenience stores nearby only negative

Leisure Family_with_children

8/10

Excellent

19 Aug 2024

Marie

Wonderful breakfast choice, lovely shower, clean room but could do with updating. Friendly staff, convenient for San Siro Stadium as the metro is on the purple line.

Leisure Family_with_children

6/10

Pleasant

01 Aug 2024

Daniel

No air con within the property, was so hot within the lobby and bedrooms was like an oven! Bedroom doors dont shut properly so you can hear all doors being slammed to close them, or they want close. Cant comment on restaurant as we ate out to try local foods/restaurants. Wasn't a good experience, and stayed at a good about of Noveltels as we know what we get or got before

Leisure Family

10/10

Exceptional

19 Jul 2024

Breanne

A bit far out but the area was super good price wise for food

Leisure Friends

8/10

Excellent

09 Jul 2024

Katy

Ok sleep, well fed

Excellent hospitality at breakfast but didn’t feel it during our stay really. Very disappointed you need a cap for the pool - they don’t tell you this till arrival. My son is autistic and won’t wear one so we had to not use the pool at all. Pillows were not good so asked for a change.

Friends_and_family Family

2/10

Poor

07 Jul 2024

Charif

The rooms are filthy, walls, floors, bed sheets, and everything in between

6/10

Pleasant

19 Jun 2024

Jo Ann

The bed and pillows were very hard.

Leisure

8/10

Excellent

16 Jun 2024

Donna

Good hotel on outskirts

Nice hotel convenient for the Hospital where I attended a meeting . Good access to metro as surrounding area on but not many restaurants

Business

2/10

Poor

10 Jun 2024

Bankim

The Hotel was very hot and they would not turn on the Air Condition. When I asked several times, they said they only run the Air Condition on between 7-10, not sure if it was AM or PM. They moved us to a different room for better airflow but it was very hot and we couldn’t sleep.

Leisure Family_with_children

6/10

Pleasant

30 May 2024

Rachel

We chose the hotel for the facilities- especially the Outdoor swimming pool and lounges. It would have been handy to know previously that ‘seasonal swimming pool’ meant that it wouldn’t be open until 1st June and similarly with the sun lounges.

On checking in, we had booked a room accommodating 2 beds ( superior king and sofa bed) when checking for the 2 beds, it was changed to just a standard twin and one staff member inferred that it could have been rectified if only we had booked direct even though the space and cost was different- unhelpful to say the least!

The best one was when we had unpacked all our belongings to discover that the staff member checking us in, had made an error and we had to repack everything and relocate to a room further up the corridor, with a car park view, 10 minutes later. However, as an apology, we were given a drink voucher.

We didn’t use the restaurant, as it was very limited in accommodating dietary requirements and although teas and coffees were provided in the room, we had to buy our own dairy and dairy free milk or told to buy coffees from the bar!

Each day we had to go to reception to ensure our keys would allow us back in the room, as they would never work.

The room was adequate and cleaned well. Staff were helpful at phoning taxis for us and the location was close to metro, tram and bus stops to get into the centre. It is a hotel that is useful as a base, rather than a holiday style hotel as insinuated in the photos.

Leisure Friends

4/10

Poor

19 May 2024

Hemang

Staff and management do not have time for Customer. Poor customer service.

10/10

Exceptional

20 Apr 2024

Daniel

Having read a lot of negative reviews and having visited the Novotel in Paris in January (which was truly fantastic) I was nervous about my stay so wanted to leave this honest review as yes the rooms are quite small and could do with an update, and the outside area desperately needed the grass cutting but the staff, breakfast and accessibility to the metro were all fantastic. The only real point I’d make is that we travelled with our two young children and there is nothing to do around the hotel aside from a gelato shop (Milky Way - which you must try) so if like our kids you end up back at the hotel quite early maybe consider somewhere a bit more built up.

Leisure Family_with_children

8/10

Excellent

15 Apr 2024

alex

Good nights sleep

One night stay travelling through. Reasonable hotel, a bit far out of where we wanted to be but pricing probably reflected that. Bed was really comfortable, pillow not so much. No balcony. A couple of bottles of free water.
The pool pictures look a 7/10 but in reality that area is more like a 3. Sat there for about 5 mins. Great pizza over the road

Friends_and_family Family

10/10

Exceptional

01 Apr 2024

Danais

El hotel es familiar , tiene muy buen desayuno , y opcion de restaurante y bar. el staff de la recepcion muy amables y siempre dispuestos a ayudar .
No me gusto que no esta cerca del centro y siempre teniamos que tomar taxis para desplazarnos al centro o estacion de trenes.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2024

binsy

The staff check in staff was very helpful. Provided all the info we needed. Location is awesome, tarin to Duomo. All very simple for someone new to the area.

8/10

Excellent

23 Mar 2024

anngerie

We stayed at a lot of Novotel, but this is small for a Novotel hotel. Not sure if it's only in Italy, but this hotel doesn't have an AC. The breakfast doesn't have a lot of variety compared to other Novotels. The staff were very helpful & great though.

Leisure Family_with_children

6/10

Pleasant

10 Mar 2024

alvin

Very close to metro only 2 euros to come to centrale milan

8/10

Excellent

26 Feb 2024

Thomas

Great staff, room was good for what we needed, clean and tidy.

Electrics tripped, called reception fixed within minutes.

We didn't eat or drink so couldnt pass comment. Locally great places to get coffee and bakery items and a short walk to metro and tram lines.

Leisure Family

6/10

Pleasant

19 Feb 2024

Eric

Decent property. Needs some upkeep especially around the exterior. Rooms are decent but could use some upgrades. Gym needs a bit of work. Good for a short visit. Walkable from mass transit.

Leisure Family_with_children

4/10

Poor

04 Feb 2024

Kate

Limited transport to and from the city centre. Hotel was very noisy, at one point there was massive bangs and what sounded like gunshots outside. Turns out it was fireworks, but they were so loud it was unbelievable. Would not recommend and would not stay again; if we return to Milan we will be staying in Duomo or Zara

Leisure Partner

4/10

Poor

08 Dec 2023

Vikram

The staff members were great however we end up Checking out a day earlier as the hotel room was not clean, found things in the room which shouldn’t be seen at all.

Business_and_leisure Family_with_children

8/10

Excellent

01 Dec 2023

Adeyinka

Easy access to metro. On same metro line as San Siro stadium.

Leisure Family_with_children

6/10

Pleasant

31 Oct 2023

Ghazwan

facility in the room is not perfect, safe not working although we moved to other room!!, fans not working on toilet, water on fridge are filled with tap water, room keys are made from cardboard and not working perfectly so have to go to reception to activate it. ... Breakfast are very good

Leisure Family

10/10

Exceptional

15 Oct 2023

Hamid

Best Hotel, very close to the public transport. Courteous staff members. 10/10

Leisure Family_with_children

10/10

Exceptional

01 Oct 2023

Jorge Bello

Friendly staff, close to the metro station, but rooms need to be renovated

Leisure Family

8/10

Excellent

28 Sep 2023

Aaron

The staff where generally helpful. The cafe staff were particularly good and are the primary reason that I am not giving 2 or 3 stars. Room floor was very wet for almost 24 hours after arrival. The shower floor edge had a bunch of mold that would have been easily cleaned with some bleach. The outside courtyard with a fountain had broken glass all over and is not safe for children.

Family_with_children

4/10

Poor

26 Aug 2023

Chelissa

.

Leisure Family

6/10

Pleasant

25 Aug 2023

Verified traveler

Staff polite and helpful.
Hotel needs revamp, very dated, certainly not a 4 star hotel.

Friends_and_family Family

2/10

Poor

08 Aug 2023

Noman

Zimmer war alt und schmutzig und Hygienisch.
Wir hatten 4 Bettzimmer. Sofabett war Kaputt!Mann hätte es merken sollen bei Zimmer Vorbereitung dass der Sofabett kaputt war.
Nicht empfehlenswert.

6/10

Pleasant

05 Aug 2023

farzana

Although the staff were helpful, but the rooms were not very clean. I found a big spider on the wall beside my bed.

Leisure Friends

8/10

Excellent

08 Jun 2023

Mark

Good value and location for getting into Milan on the Metro, area directly by the hotel not so nice and not much going on. Hotel rooms are nice and comfy so overall a good stay

Partner

6/10

Pleasant

05 Jun 2023

Rajeswara

Old property

Leisure Family

2/10

Poor

02 Jun 2023

Gareth

Don’t go for the pools

Booked two rooms at this hotel for myself and four young kids specifically for the pool which is showcased in all the photos. When we arrived in last week of may we were told the pool was seasonable and would not be open until June. We have some very disappointed kids and ruined the break away. We were mis-sold.

Friends_and_family Family

6/10

Pleasant

01 Jun 2023

NIALL

Rooms a little tired

The hotel is a little tired on the guest room level and could do with some freshening up. The air conditioning needs to be upgraded as it didn’t really provide effective cooling.
Unfortunately the pool doesn’t open until June, so that wasn’t an option to have a cooling swim.
Food was good overall, with a very enjoyable breakfast spread.

Partner

8/10

Excellent

23 May 2023

RAJESH

Good hotel

Good hotel. Value for money

Business

8/10

Excellent

18 May 2023

RAJESH

Good

Good hotel but small room

Business

10/10

Exceptional

16 May 2023

Ben

The property location was okay, due to the metro station being a 10-minute walk. Would not advise anyone to book this hotel if you want to be in the centre city. Overall cleanliness is fantastic and staff were friendly. Didn't spend much time in the hotel to understand the hospitality but for a short stay it was perfect. Would stay again if visiting milan in the future.

Leisure Friends

6/10

Pleasant

05 Apr 2023

Daniel

Restaurant staff was not all welcoming or accommodating for large group with kids

Leisure Family_with_children

6/10

Pleasant

14 Mar 2023

Mohamed

Ok

The Hotel was ok for the purpose of the study. it is close to the metro station with easy access. Room was comfortable however it was warm and no air-condition at this time of the year. Opening the window was enough. Breakfast was disappointing which I did not expect to see in Italy. it is classically British style breakfast which is over priced (15 euro daily) and i do not recommend the breakfast

Business

10/10

Exceptional

09 Mar 2023

Kristina

The location was excelent, close to 3 metro stations. The rooms were cleaned well. We didn't take breakfast but there are many cafes and supermarkets around. In general it was comfortable stay

Friends_and_family Family

10/10

Exceptional

28 Jan 2023

Theresa

The front desk staff was wonderful. The breakfast buffet is definitely worth getting!!

Leisure Partner

10/10

Exceptional

30 Dec 2022

Dawit

It is a good hotel

Leisure Family_with_children

4/10

Poor

14 Oct 2022

Elizabeth

The housekeeping was poor, the bedding was not clean nor was the toilet. The room was not cleaned or beds made for 3 days. Aircon ineffective at best. Coffee stains on wall under window, carpets + curtains gruppy. Two tea bags, two coffees, no milk..... does not merit 4 stars

Friends_and_family Family

2/10

Poor

13 Oct 2022

Sushil

WORST NIGHTMARE HOTEL

It was the worst ever Novotel hotel i have ever stayed in Either Europe/USA/India/Asia Pacific.

The receptionist said that the AC was not working because the General Manager closed it & went home. The breakfast
was so horrible that they also could not serve on omlette.The rooms were smelly. Overall people should avoid at all cost . They charged Euros 239 per night which is criminal for such pathetic services

Business

8/10

Excellent

09 Oct 2022

Yair

it was ok- good value for money but the hotel is not so clean and one lift was out of order and was not repaird and probaly will not and the hotel works with one elevator.
if you want a cheap hotel novotel is good enough we
were 4 people in the room and it was ok for 5 days

Leisure Family

8/10

Excellent

31 Aug 2022

Rob

staff need a lesson in customer service

Hotel nice, rooms ok. Pool is FREEZING. Middle of august and it was ICE COLD! Not pleasant!! Reception staff very helpful but evening bar man was rude and also didn’t know how to make cocktails, plus one elevator was out so we were told to use service elevator, only for a housekeeping woman to get in and SHOUT at us! Very rude. We made a formal complaint about her. Metro is close and takes 30 mins to get to Duomo (main square).

Partner

6/10

Pleasant

24 Aug 2022

Keith

The breakfast was excellent, but location too far from center. Rooms were very small and dated

Leisure Family

8/10

Excellent

11 Aug 2022

Dale

Nice hotel, pool and breakfast was good. Lunch and dinner menus were limited.
Good staff.

Friends_and_family Family

6/10

Pleasant

09 Aug 2022

Lisa Jayne

This was good value when booked and I suppose for a base it was acceptable but it is cheap and basic. Air con did not cool the room and we were there in 38 degree heat. The surrounding area leaves a lot to be desired and barely anything open for food snack & drinks. Nothing of an evening to do locally. Everything in the local area was shut down and looked derelict with graffiti everywhere (this is common in Italy) Rooms extremely basic and gym poor. Swimming pool small and very basic. The hotel looked more like a cheap Motel. I would only rate at 2.5 stars to be honest. The staff were friendly in the main and the breakfast was excellent value for money and the the quality was good. We did not eat of an evening in the hotel so can not comment. To get into the centre of Milan cost approx 15 to 20 euros each way depending on the taxi. We noticed when the hotel called for a taxi the driver obviously charged from their initial destination as each taxi had different values on the clock when they arrived. Only worth staying here if you like basic accommodation. The property could do with a lot of TLC.

Leisure Family

6/10

Pleasant

08 Aug 2022

Aaima

It was a good hotel however, the are not many restaurants around the hotel so you’ll have to go to the duomo. Also, the pool open at 10 and closes really early at 7pm which is a shame. There were ants in our room every day. Also, they had an ironing room but the iron was not working and they didn’t show us how to use it. The breakfast is really good and delicious. The beds were comfy. The shower was annoying because the water kept dripping out of it.

Leisure Family

6/10

Pleasant

05 Aug 2022

hussam

The reception staff are amazing

The pool is clean and good enough

The food is too poor, no vegetables (Only tomatoes :D ),

The juice is soo sweet (a lot of sugar)

The coffee Machine should be thrown into the trash right now, totally broken, and when it works it produces a really bad coffee (in Italy :( )

overall I've stayed in multiple Novotel hotels in Europe, and they were really better than this branch
still like Novotel, and I recommend it

thanks

Leisure Family_with_children

10/10

Exceptional

13 Jul 2022

Sue

Fantastic comfortable and clean hotel

Lovely comfortable hotel. Great room and bed. Nice pool and garden. Enjoyed our time. Not too far from centre of Milan.

Friends_and_family Family

4/10

Poor

12 Jul 2022

Alejandro

This hotel is falling apart. It’s really dirty, rooms are outdated, no maintenance at all. Breakfast is fine.

Leisure Family

8/10

Excellent

28 Jun 2022

Heidi

It was what I expected , good room, clean , a bit small for four but did the job. Very decent option for price .

Leisure Family

10/10

Exceptional

21 Jun 2022

Verified traveler

Great hotel. Clean and comfortable.

Pool was excellent and the lifeguard did a fabulous job keeping pool area safe and clean.

The tram stops in front of hotel. Easy to get to Milan Centrale Stazione to transit.

Partner

6/10

Pleasant

05 May 2022

Myrvete

Okeish

The bed was very comfortable, the toiled had yellow stains which looked very dirty/old.
One night we couldn’t sleep from the noise next door. We had to go to reception at 1 am to notify the receptionist as we couldn’t sleep.

Partner

6/10

Pleasant

25 Apr 2022

KAROL

We stayed 4 nights (4 persons) and they gave us only 2 towels that they didn’t change. Toilet paper run off and didn’t put more (We had to request it). Cleanness not the best.
Located far from Central Milan, but a Metro station is close to the hotel, making easy to move across the city.

Leisure Family

8/10

Excellent

04 Feb 2022

Phyllis

All was fine

6/10

Pleasant

05 Jan 2022

Faisal

Hotel's location is great and within few minutes of walk to subway. Clean hotel with nice rooms.
Staff on the other hand was not aware of any hotel policies and appeared that they were pulling the policies on the fly.

We got three different piece of information on the hotel child/adult policy which was confusing and not inline with Expedia which is where the booking was made.

At checkin we were told that 18 and under are free for breakfast with paying adults. In the restaurant we were told 12 needs to pay and on the front desk once again when enquired the age limit was 16 needs to pay. There was no consensus on the information which was annoying.

Business_and_leisure Family_with_children

10/10

Exceptional

30 Aug 2021

Ann

We enjoy the area and the easy access to Duomo and other tourist attractions. Close to trains, and other public transportation. I highly recommended it.

Leisure Family

2/10

Poor

02 Aug 2021

Nizar

We had bad well come from reception man and the room had no luggage table and the water cycle was block and many things.

Friends_and_family Family

8/10

Excellent

27 Jul 2021

Ahmad

Laura the receptionist was very helpful and kind

Friends_and_family Family

6/10

Pleasant

11 Sep 2020

paul

Milan trip

Weekend trip to Milan. Sad I will not want to stay again as all the facilities were closed.

Partner

2/10

Poor

12 Aug 2020

MauritsBruggink

One receptionist, dirty premises, long waiting lines for check in, breakfast buffet communist style, pool closed,...

This is a rip off with guilty parties both the hotel owners as the intermediate Expedia.

Leisure Family_with_children

2/10

Poor

26 Dec 2019

Islam

out of expectations

The hotel is old, staff attitude was not helpful, too tight room space despite supposed to be a family room. breakfast have no good varieties, staff of restaurant were not too helpful , compared to other Novotel hotels in Europe i was disappointed.

Friends_and_family Family

4/10

Poor

03 Dec 2019

Massimo

Far from being a 4 star hotel

It is not a 4 star hotel in the facts. Our room was old and a bit dirty. There was the queue for the breakfast. good quality, slow service.
For dinner, very good quality.
For the room, old and even without ho t water in the evening.

Friends_and_family Family

8/10

Excellent

28 Oct 2019

Martha

Nice hotel with friendly staff.

It was a good hotel with friendly staff. However, the room key kept malfunctioning. Other than that, the food was good and the place was nice.

Business

6/10

Pleasant

28 Oct 2019

Verified traveler

Stayed for 3 nights and it took the staff two days to sort out another blanket and a kettle !

10/10

Exceptional

10 Oct 2019

john

Nice hotel to stay in milan

Nice friendly hotel .rooms spotless and cleaned every day .breakfast was good.staff in restaurant very friendly añd helpful

Friends_and_family Friends

8/10

Excellent

08 Oct 2019

Michael

Good hotel. Recommended.

Room was very clean but had a small issue with the shower which we sorted ourselves. Breakfast was excellent. Front desk could be better manned but overall a very good stay. Hotel strategically located on purple metro line. Woud recommend.

Friends_and_family Family

6/10

Pleasant

02 Oct 2019

Daniel

Mediocre

Some of the worst service I ever experienced in the Bistro restaurant. The hotel seems quite dated and in desperate need of refurbishment. For instance, the shower head in the bathroom was completely rusted over... not just hard water buildup, but proper rust. Everything else in the room was in similar condition as the shower head... In other words, badly in need of replacement

Business