Name: Westcott Hotel
Address: Al Raffa Plaza, Al Suq Al Kabeer, Dubai, 32795, AE

4/10

Poor

22 Jan 2026

tony

Bed was very hard
Hotel was marketed towards Indians. I had to speak to many who were talking loudly in the corridors early in the morning and late at night - no consideration for others.
Lifts were very slow and at one stage I had to push a group of 10-15 Indians back so I could get out of the elevator
Breakfast was once again targeted towards Indians - the same stuff as we had in hotels we stayed at in India.
The breakfast room was always crowded and one of us had to stay at the table at all times to guard it from being taken by others.
The bed mattress was very hard and the pillows were huge (fat) and uncomfortable to use.
We were happy to be able to have breakfast in the Emirates lounge this morning.
Staff were polite and professional, but we had limited interactions with them.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Mick

To many Indians

Leisure Family

2/10

Poor

24 Oct 2025

Suhail

I was unable to travel due to a death in the immediate family. Despite being contacted by Expedia to explain the situation the hotel manager did not give any refund or credit for future stay.

10/10

Exceptional

01 Jul 2025

MUHAMMAD

Good communication

10/10

Exceptional

13 May 2025

jifang

Good

2/10

Poor

28 Feb 2025

Everett

Horrible stay

This hotel experience was horrible. The service rep.at front desk was not very polite and didn't know how to communicate properly.

Partner

2/10

Poor

28 Feb 2025

JAYANTILAL

rude staff, poor breakfast ... no customer service

8/10

Excellent

14 Jan 2025

Volkan

Good hotel, according to the price. Cheap comparing with the others. Clean also. Only problem the smell coming from the toilet. When you keep the door closed. Its okey. Near to the old town by walking. I am pleased. And use again.

Leisure Family

10/10

Exceptional

27 Dec 2024

Darwin

It has a view of burj khalifa

8/10

Excellent

26 Dec 2024

Tsering

Stayed only one night . Great location. Bathroom could have been cleaner. .

Leisure Self

10/10

Exceptional

22 Dec 2024

Maimoona

I love the friendly staff, very clean and affordable. Excellent location for shopping, dinning and tourism areas. Beach very close to the hotel walking distance and many more...

Leisure Partner

10/10

Exceptional

15 Dec 2024

Paula

In the old part of Dubai. Convenient to bus and metro stations (2 min walk). Lots of shopping - but not high end.

Leisure Self

8/10

Excellent

19 Nov 2024

Anil raj

Nice

6/10

Pleasant

13 Nov 2024

Neil

Average

2/10

Poor

05 Nov 2024

Ali

So dirty and noisy and low quality.

Business_and_leisure Family

10/10

Exceptional

26 Apr 2024

Abdil

Nice environment

6/10

Pleasant

16 Feb 2024

Svitlana

Location is good, near by subway and bus terminal, lots of souvenir shops for cheap $, but every night very loud music from 22:00-3:00-4:00 am in the restaurant/ club from lobby or second floor.

Leisure Family_with_children

4/10

Poor

08 Dec 2023

sabrina

Hotel was not clean specially the bathroom had bugs all over the floor. I had to request the bed sheets to be changed the moment I entered the room because the sheets had hair all over. Breakfast was free but breakfast place was super chaotic with no place to sit down. Breakfast was free but food was horrible. I wouldn’t stay at this hotel ever again.

Leisure Partner

2/10

Poor

06 Dec 2023

Safia

Bad experience, don’t waste your time

It was a horrible experience. First when checking in there was another family doing so, and the receptionist was also busy with trying to change someones room as they were having issues too as we overheard. So we did not have the receptionists full attention, and she was not super friendly to start with. I have been to many hotels and it was not the same type of experience. They also had super loud music as they have an exotic club there too( there’s a big display board right when you enter the hotel). We still felt we would give the hotel as shot as maybe the room would be a more pleasant experience. The room itself was decently clean so we thought, but there were flies swarming near the toilet and while sitting on the bed one bug bit me. The water did not run hot, we let the tap run for 10 minutes then called the lobby. They sent someone who let it run for another 15 minutes until it got hot. Hot water should not take 25-30 minutes to get.. the shower tiles were also not cleaned properly. We then went back to the lobby to check out (only 3 hours after checking in) the hotel manager kept insisting we had to pay one full night even though there were many FLAWS with the room which forced us to leave. After 30 minutes of arguing we were forced to pay for our 3 hour bad experience, wasted our evening and we just flew in and were tired. We ended up checking into another hotel immediately. Will never come back again or recommend to anyone. Not worth the hassle or money saved.

Partner

6/10

Pleasant

28 Nov 2023

Karan

The staff were polite and helpful. The room was mostly clean but I saw some stains on the bed. The room had a bad smell which was very off putting. There is a very loud club downstairs so there was a lot of noise.

Business Self

8/10

Excellent

22 Sep 2023

Tatenda

On one of the days my room was not even cleaned, no linen change and it took very long to get the room service assistance.

Business

10/10

Exceptional

02 Sep 2023

Abdalla

Best area to stay in
Near to everything

10/10

Exceptional

31 Aug 2023

Abdalla

Location is perfect staff is very helpful and friendly hotel is extremely clean and nice

10/10

Exceptional

26 Aug 2023

Abdalla

Has a greet experience, the hotel is in an amazing location, cross Emirates bus station is less than 50 meters from the hotel, Metro station is less than 100 meters, Mall is less than 100 meters, corniche and Marine transport station is 5 minutes, a Museum is less than 100 meters.
Staff are friendly, hotel and rooms are extremely clean. My only note is that the bed is a little bit shote if you are more than 1.8 meter in hight
Generally, I loved it!!

Business Self

10/10

Exceptional

21 Aug 2023

CHAO

The staff are friendly, and rooms are tidy. It is worth of this price.

Business_and_leisure Self

4/10

Poor

01 Aug 2023

Ronald

I booked a non smoking room but my room smelled like someone just smoked in there before i went in. The check in was slow and the elevators aren't air conditioned.

The staff was very polite and helpful and i appreciate that. The room was clean and tidy. I was disappointed however by the dirty windows. I paid for the view but the windows were so dirty that I could not see anything

Leisure Self

10/10

Exceptional

21 Jul 2023

mohid

Awesomeeee stay

Weather was amazing metro station was a stone throw away hotel staff where great all shops/cafe where all near by highly recommended hotel

Self

2/10

Poor

24 Apr 2023

Verified traveler

Do not reccomment

Arrived at the hotel to a room with dirty sheets. Asked for them to be changed which they were, with more dirty sheets. Hairs & stains on the bed sheets. Location is not ideal. Staff at reception are not helpful

Friends_and_family Friends

6/10

Pleasant

10 Apr 2023

Verified traveler

Value for money, but not the cleanest

The location is in the centre, so its very busy streets all the way around. The cleanness of the hotel was not the best, upon check in, I found hair on the bathroom floor and overall bed condition was not the cleanest.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2023

Bryan

Good location next to the bus depot and train station and plenty of restaurants close by

Leisure Self

10/10

Exceptional

26 Mar 2023

Stephen

Great value for money, rooms very small but well clean, proximity and location is excellent, just 5 a minute's walking distance to to City centre mall, Metro station, the spicy souq or the creek abra boats duck

Leisure Family

10/10

Exceptional

20 Mar 2023

Jayakar

Super good

Leisure

8/10

Excellent

11 Mar 2023

Firas

The location is perfect, metro and bus station near by.

Leisure Family_with_children

2/10

Poor

09 Mar 2023

Mumtaz

Good place to stay

Leisure Family

8/10

Excellent

08 Mar 2023

H

Good value for money. Breakfast should be improved slightly

Leisure Self

10/10

Exceptional

28 Feb 2023

Manish

Utterly pleased 😀

Highly professional staff. Nothing missed. Near Metro. Clean, clean and very clean 🙂🙂🙂

Business

6/10

Pleasant

28 Feb 2023

Khalid

There are two bad points:
1/ The cleaning service is slow and they didn't finish cleaning early.
2/ The food is repeated every day and the restaurant is crowded. And food ends from time to time and must be patient and wait for more.

Business Self

4/10

Poor

24 Feb 2023

heuda

Very noisy with the tiles on the alleyway. Even if i asked for a quiet room and got a bad view i thought at least i can sleep well. But the guests are too noisy and the lack of carpets make it so loud.and the last couple of days smoking in my floor.

Business Self

6/10

Pleasant

23 Feb 2023

Ruben

An average hotel not worth visiting again

The property is new. Only 3 months old. But the lobby is a joke. It’s like an apartment building that was converted to a hotel. The staff for check In is limited and hence it was a real delay. The small lobby is really crowded due to the limited space and if covid spreads again, that lobby can be a super spreader since it’s impossible to social distance. I doubt I’ll be visiting again unless it’s the last property available. But access to metro and basic cheap shopping and food is available around due to the locality. Expect some unfriendly people around.

Business

10/10

Exceptional

22 Feb 2023

Hikimat

Beautiful

Business_and_leisure Friends

6/10

Pleasant

22 Feb 2023

Zahoor

Crowded inside and out

Newer building but poorly maintained rooms and not well cleaned. Reception was crowded and checkin took 30 minutes. Booked Sea view room which was misleading as it had view of buildings with some Dubai Abra view in horizon. No onsite parking and even paid parking was hard to find due to its location within meena bazar.

Self

8/10

Excellent

18 Feb 2023

mohid

Great location

Great location plenty to do around hotel

Business

6/10

Pleasant

05 Feb 2023

Rita

The hotel was good in general, however, the staff at the receiption were not as helpful as they should be, moreover , i was trying to contact the hotel for many times to check early check in availability but no one answered my several calls so I thought the booking was fake and there is no hotel at all.
The location was very good, so close to heritage city and the creek

Business_and_leisure Family

10/10

Exceptional

05 Feb 2023

abubakr

Property is new, close to metro and bus stations

Business Friends

10/10

Exceptional

02 Feb 2023

Omar

Great Hotel

Great hotel with great location , very clean and staff so friendly , the view from room very nice just the lobby little bit small otherwise everything amazing.

Self

4/10

Poor

29 Jan 2023

Verified traveler

You get what you pay for. Poor service, noisy AF!

Took 35 mins to check in, hotel couldn't find my booking, noisy like hell all night due to party in the pub above and lots of other guests making noise all night. Couldn't sleep a wink and was super cold in the room. Dirty sheets and poor service.

Friends_and_family Family

8/10

Excellent

18 Jan 2023

Massumeh

The frond desk for check out was very friendly and helpful.

Business Self

10/10

Exceptional

11 Jan 2023

Idowu

The price is great for the rooms. And the receptionists are exceptional great people, warmth welcome and very helpful.
I had great experience

Leisure Self

6/10

Pleasant

28 Dec 2022

Saeed

Need some development

Room to small but clean I spent more than 62 AED for parking only comparing to other hotel price ,facilities and parking its expensive. I couldn't get good shower coz no hot water even after I ask the reception. Also no soap in bathroom we used our shampoo

Partner

8/10

Excellent

03 Dec 2022

Craig

Clearly a new hotel

We booked very last minute. We found an article saying it had only opened a week before hence no reviews.
We took a chance. If you want the Burj for 300 AED you will be disappointed.
It is the equivalent of an IBIS hotel - but not in the same chain.
Reasonable breakfast for free.
Everything and everyone was very new, and the staff were helpful and keen to please.
Parking directly opposite for 42AED or on road directly outside if you are lucky- that is paid too!
Overall, an acceptable place to lay your head for the night on a budget.

Partner