Name: Logis Cristal Hotel Restaurant
Address: 10-12, place de la République., Saumur, 49400, FR

6/10

Pleasant

04 Jul 2026

Jane

We visited in a heat wave and the room was stiflingly hot, despite the windows and curtains being closed. The fan provided didn't work, but we brought our own luckily. The room had a double bed and a small single, but there wasn't much room otherwise. The toilet is in a corner cupboard, and the shower room is tiny. I can't imagine a family of three staying here. The location is super central. We didn't have breakfast, but I wish we had.

Friends_and_family Family

10/10

Exceptional

24 Aug 2022

David

This is an excellent choice for seeing Saumur. It is in an old building with a lot of character. My room was large, with wooden beamed ceiling, tall windows that opened, and a limestone fireplace I wish I had in my home. Ensuite had shower and had plenty of space. Bed was comfortable. Staff was friendly and quite helpful. The hotel is part of a very large restaurant with good food and good service. It is in the main shopping and dining area, and within a short walk to the Chateau, which is the major attraction of Saumur. I would like to stay there again.

Business Self

10/10

Exceptional

20 Oct 2021

Susan

Sweet hotel with a good restaurant menu. Friendly obliging staff on the whole comfortable room and good shower in a small bathroom. Nice views across the river and convenient for shops bars and restaurants. Be warned no lift and there are 4 floors with a very narrow staircase!

Partner

10/10

Exceptional

07 Jan 2020

Rachel

comfortable stay

Easy check in and lovely comfortable room.

Partner

6/10

Pleasant

24 Oct 2018

David

Disappopinting and noisy

We were disappointed with this hotel. It overlooks a parking area adjacent to the river which was very noisy later at night. This was compounded by the location of our room which overlooked the adjacent cobbled street where the commercial refuse bins are emptied at 5.00 followed by roadsweepers with flashing beacons and beepers at 5.30. The noise was unbearable and we left before 6.00 am. The restaurant was very good and we enjoyed the food and drink there - but this is not enough to compensate for the overwhelming downside caused by the noise and commotion that we experienced and we would not recommend this hotel

Partner

4/10

Poor

03 Jul 2018

Alan

Not to be recommended

Single night stop en route to Bordeaux
We found the access to the room via two flights of narrow winding stairs ro be particularly difficult with luggage
The room was smaller than that indicated on Hotels.com
The shower screen was broken

Partner

8/10

Excellent

03 Jul 2018

John

Convenient and Comfortable Hotel

The location of the hotel is great, in Saumur centre and just a short walk up to the Château. You have to pay for parking immediately outside the hotel, it was 1.80 Eur for 2 hours, which is the maximum stay in the morning (9-12) and the afternoon (2-6.30). There is free parking further up the road if you need to park longer during those times. The room was small, and the bathroom was tiny (you could barely turn around in it), but we had a view of the River Loire, which was nice. There was no air conditioning, only a small fan. The breakfast was 10 Eur, and it was not worth the money. There were many patisseries nearby where you would get a lot more for your money. Overall, we would stay here again simply because of the good location.

10/10

Exceptional

05 Jun 2018

Verified traveler

Friendly, helpful staff, great location. Good breakfast.

8/10

Excellent

16 May 2018

Jonathan

Very helpful receptionists who carried our heavy bags up to bedrooms. Lovely room.. Arrived too late for dinner but reception found us another place in town.

Partner

8/10

Excellent

04 May 2018

Jennifer

Easy to find and friendly staff

Excellent location and easy to find. The room was OK although the floor was uneven.

Partner

6/10

Pleasant

06 Sep 2017

Paul

Adequate and convenient . Nice central location . Easy parking directly outside. Simple check in and check out.

10/10

Exceptional

02 Dec 2016

Richard

Excellent hotel for visiting Saumur

I was driving back from Spain to England and chose the Cristal Hotel as it was centrally located in a town that I had not visited before. It was an excellent choice. Saumur is a very picturesque town with an impressive Chateau and a number of bridges crossing the fast flowing Loire. There was ample public parking (1€ an hour) in front of the hotel. The room was quite large with a four poster bed and tea/coffee making facility. The decor was a little tired but everywhere was clean. The friendly receptionist spoke good English and was very helpful. The best part was the restaurant where I had the most delicious evening meal. The breakfast in the morning was adequate. My only gripe was the wifi which was a little slow and I kept on having to sign in when using it. I would highly recommend the hotel as well visiting the town.

8/10

Excellent

26 Sep 2016

John

Although we only stayed the one night and I would happily stay again. The room we were originally booked in for(23) was terrible. Dark and with only a view of roofs inhabited by pigeons and being somewhere in the vicinity of the extractor fan from the kitchens. I was very grateful they were able to find us a room with a lovely view of the Loire River no pigeons or smell and for only 10euros extra.
Voila!! everyone's happy.

Partner

10/10

Exceptional

12 Sep 2016

Not Provided

quaint

lovely hotel

Partner

6/10

Pleasant

17 Aug 2016

Lynn R.

Convenient if you don't mind noise.

The hotel looked better as time went on. It was, however, the least comfortable of the five hotels we stayed in during this month-long trip to France.

Partner

8/10

Excellent

30 Sep 2015

Verified traveler

Comfortable and quiet

Had an enjoyable 2 night stay at the Christal Hotel, the room though on the small side was tastefully decorated and had a lovely view over the Loire. Contrary to expectations there was no problem with street noise. The bed was very comfortable with proper feather pillows and 2 extra soft pillows if needed. We were on the 3rd floor which might be a problem for some as it was only reached by a narrow staircase, as were all the rooms. Fair sized shower room with lots of hot water and very clean. Didn't have breakfast there but lunch was good. Very pleasant and helpful staff. One street away from the old town so excellent location. I would stay there again.

Partner

8/10

Excellent

08 Sep 2015

Verified traveler

Very good hotel. No parking.

10/10

Exceptional

20 Aug 2015

Verified traveler

Loire base.

Well placed for all amenities. Excellent restaurant; breakfast particularly good. Book room overlooking the river.
No lift, but not too difficult to use stairs with luggage.

Partner

8/10

Excellent

13 Jun 2015

Keith

Cristal Hotel

A budget priced hotel that delivered what was expected. Right in the centre of the town. Free parking was found about 200 yards away although had we tried moving the cars later we may have got closer. We didn't bother as we didn't need them for the two days we were there. Unloading and loading was done right outside the hotel. Very good meal in the hotel restaurant in the evening.

Family

8/10

Excellent

27 May 2015

Mrs J A

Resting spot

Nice stop off point right by the river. Decor a bit tired upstairs, but comfortable room with plenty hot water to recover from the journey. Good meal in the restaurant and very pleasant staff. Plenty parking right outside hotel but no traffic noise during the night.

Partner

8/10

Excellent

05 Sep 2014

Brenton

nice rooms and good service

The hotel is in a good location as you enter the town and close to free parking along the river. Front desk person was helpful and could speak English. Room was nice with views of the street. Hotel was used as an overnight stop before heading into the Loire Valley. I would recommend for anybody passing through!

10/10

Exceptional

19 Oct 2013

Verified traveler

Nice little hotel

A very nice, relatively inexpensive little hotel. Helpful friendly staff and good food. No hotel parking. There were a small number of places directly infront of it that had to be paid for. A much larger free car park was minutes walk away

8/10

Excellent

29 Sep 2013

Verified traveler

Nice hotel in the heart of saumur.

Very comfy bed and great shower. Great views of river.

6/10

Pleasant

09 Sep 2013

Verified traveler

Good location in small river city

The hotel is a good value for the money. The room was fine, but the steep dark staircase leading to it was problematic. The stairway should have better lighting. The breakfast was very good. Our room had a view of the nearby medieval clock tower. The hotel is on the river and just a few blocks from the old medieval part of town with many restaurants and small shops.

6/10

Pleasant

07 Aug 2013

PKW

Great location but poor service

Good service at reception and comfortable room.Cannot comment on the food as after deciding to try genuine French food at a logis hotel and being shown to a table with the help of the receptionist we were completely ignored for nearly fifteen minutes. Granted they were pretty busy as Saturday night but we would have been happy with menus and maybe a drink but sitting like lemons is an annoying and embarrassing experience. Another couple left and so we also went elsewhere for our dinner and decided to do the same for breakfast as better value at cafes now. Wake up call also did not happen although not required as the road cleaning machine was deafening at 6am!

10/10

Exceptional

24 Sep 2011

David

A friendly base in Saumur

Very friendly family run hotel with informal style and efficient service.
Good breakfast. Restaurant has excellent wine list and a busy lunch trade.
Evening inclusive menus more standard tourist fare but the setting is nice.
Walkable from station across the spectacular bridge and ample parking by river.

Partner

8/10

Excellent

09 Nov 2025

jocelyne

Personnel très accueillant

Friends_and_family Family

6/10

Pleasant

02 Mar 2025

Pascal

Hotel moyen

Un hôtel bien placé dans le centre historique, bon petit-déjeuner et bon lit. Service et accueil agréable.
Chambre refaite de façon trop économique. Et ça ne suffit pas à effacer l'âge de l'établissement. Du coup, pas forcément un bon rapport qualité prix.

Partner

10/10

Exceptional

08 Nov 2024

Marc

Bon rapport qualité prix

Belle chambre , joli décors à l’ancienne, bcp de charme . Chambres aux étages. Bonne literie . SDB : bien sans plus.
Excellent petit déjeuner : produits de qualité.
Très bon accueil. Possibilité de dîner : un peu cher mais c’est bon.
Je recommande !

Business

6/10

Pleasant

18 Jun 2024

Claude

voyage, chateaux

sejour très bien ,bonne table.

Partner

6/10

Pleasant

20 Apr 2024

Cyrille

Décevant
Pas très propre

Leisure Partner

10/10

Exceptional

13 Apr 2024

Gilles

Tres bon séjour

De passage à Saumur, tres bon repas et bonne nuit

Partner

4/10

Poor

07 Mar 2024

Nicolas

Ménage a revoir
Aucune isolation phonique
Bruits de canalisation la nuit
Salle de douche minuscule

Friends_and_family Family

8/10

Excellent

17 Jul 2023

Verified traveler

Belle surprise car on a été surclassé mais les toilettes ´ étaient pas nettoyer en effet il y a avait du papier toilette et de l urine dans la cuvette des toilettes.

Partner

4/10

Poor

02 Oct 2022

Juliette

A fuir, une catastrophe

Une chambre charmante d'aspect, mais le ménage laisse réellement à désirer. Pommeau de douche à changer, distributeur de savon qui tombe lors de la douche, de la poussière partout (téléphone de la chambre, tête de lit, tables de chevet....) une catastrophe.
Le chauffage n'était pas en fonction.
Appel à la réception 2 fois on nous raccroche au nez... Les serviettes rêches et très fines...
C'est très bien de demander un supplément quand on vie t avec un chien, mais il faudrait s'assurer de la propriété de la chambre et du bon fonctionnement des équipements.

Partner

8/10

Excellent

20 Jun 2022

Winfried

Godt plassert, meget bra restaurant

Trang og bratt trappe. Går fint med lite bagasje. Rommet var stor og med god utsikt. Sengene var bra. Ingen klimaanlegg eller kjøleskap som forventet i et 2 stjerne hotel. Men en god vifter som var nødvendig ved 37° utetemperatur. Personalet var vennlig. Det var mulighet for å ha sykler i en garasje. Tilknyttet restaurant var meget bra.
Vi likte oss der.

Partner

4/10

Poor

31 May 2022

FLORENCE

Très déçus, absence de ménage et d'entretien !

Aspirateur non passé à notre arrivée, moquette remplie de tâches, ménage douteux de la salle de bain/sanitaires, 3 mugs le matin au petit-déjeuner avant d'en trouver un \"propre\", etc.... Dommage, l'hôtel est bien situé et la chambre spacieuse. Le personnel n'est pas désagréable. Mais cela ne suffit pas, nous ne reviendrons pas dans cet hôtel....

Partner

10/10

Exceptional

05 May 2022

SYLVIE

Agréable et sympathique

Chambre spacieuse au 3ème sans ascenseur, vue Loire. Belle literie. Salle de bain rustique. Restaurant sur place divin. Choix et prestation irréprochable. A refaire.

Business

6/10

Pleasant

27 Feb 2022

Patricia

Pas de parking. Hotel et restaurant séparés il faut ressortir dehors.
Bon repas à prix correct.
Chambre sobre mais correcte et sans bruit.
Bon rapport qualité prix.

Friends_and_family Family

2/10

Poor

20 Aug 2020

Verified traveler

Mal estado habitación y baño

Habitación anticuada y cuarto de baño muy antiguo

Friends_and_family Family

2/10

Poor

14 Aug 2020

Laurence

Nuit mémorable

Hôtel Vieillot sanitaires démodés pas très clean, moquettes du couloir pleines de tâches. Environnement hyper. Bruyant et chambre sans clim, en pleine canicule, un désastre. En période de Covid, chambre pas aérée, à revoir.

Friends_and_family Family

4/10

Poor

28 Jun 2020

Verified traveler

Bof et bruillantbruyant

Notre chambre située au premier étage vue sur Loire avait avant tout vue sur les bars au rez de chaussée et les parkings..
Impossible de s'endormir avant 2h du matin, même fenêtres fermées.
Je déconseille pour ma part de réserver en weekend donc.
Aucun geste commercial après en avoir fait part au personnel.

Friends_and_family Friends

6/10

Pleasant

13 Aug 2019

Verified traveler

No dispone de ascensor y la escalera es pequeña. Ventilador de poca potencia que no enfría el ambiente. Muy bien ubicado. Desayuno continental bueno. Se puede aparcar en la calle con tarifa ORA. La carta de restauración de la habitación no se corresponde con la finalmente ofertado en restaurante muy bueno

Leisure Partner

8/10

Excellent

28 Jul 2019

Verified traveler

Ottimo ristorante, stanze essenziali. Abbiamo chiesto una camera fronte fiume e c’è ne hanno assegnato una piuttosto bassa al mezzanino (con porte decisamente pericolose per eventuali testate). Comunque abbiamo dormito bene nonostante il caldo torrido e l’inevitabile rumorosità della zona (non di notte).

Leisure Partner

8/10

Excellent

02 Jun 2019

Verified traveler

Fantastisk utsikt!

Fantastisk utsikt från rummet! Enda minuset var att frukosten inte började förrän kl 8.

Friends

6/10

Pleasant

21 Apr 2019

Verified traveler

Le couchage avec le drap de dessous tâcher et une salle de bain à rafraîchir

Leisure Partner

6/10

Pleasant

11 Dec 2018

Sylvain

hôtel situé en centre ville éloigné de la gare Sncf ; chambre donnant sur rue (bruyante dès 7h00); chauffage insuffisant ; bac à douche étroit; mobilier ancien ; maigre choix au petit déjeuner buffet ( tarif de 10 € excessif ); accueil chaleureux.

8/10

Excellent

29 Oct 2018

Valérie

Hotel accueillant ...chambre propre...bien située

8/10

Excellent

14 Oct 2018

Jan

Saumur, stad värd att besöka

Bra läge. Trevlig stad med gemytligt torg. Det fanns ingen hiss! Smala trappor till 2:a o 3:e våningen

Partner