Best Western Premier Liberty Inn & Suites

8/10

Excellent

23 Apr 2026

Craig

Breakfast was very good with many options.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Frank

There was no Wi-Fi service for the whole stay with no explanations why.

Family

2/10

Poor

20 Apr 2026

Noah

We got to our room and it was dirty, with a toilet that did not work. So they switched us rooms and when we got there, there was food on the ground, just really dirty, and then we found blood and makeup all over the sheets and pillows.

10/10

Exceptional

15 Apr 2026

Etta j

There are several restaurants within walking distance. The rooms were in excellent condition and clean

Family

8/10

Excellent

12 Apr 2026

Guy

The shade in the room was broken upon arrival. After rolling it up, some additional light was helpful. Not sure when the shower floor was cleaned last, either. The bed was fine, location was fine. Asked for a later checkout and was told NO. See the picture of what the parking lot looked like at 3:50pm.

Self

8/10

Excellent

12 Apr 2026

Hazel

The staff were all very friendly and accommodating the room had really nice showers and soaps, but the pull out couch had stains, a rip, and was very uncomfortable to rest on. The room was all so very noisy cars and the mechanical room could be heard the whole night I hardly got rest.

Family

10/10

Exceptional

04 Apr 2026

Shanie

Room were clean, pool water was so warm so no need for a hot tub and only thing missing was a restaurant inside hotel.

Family_with_children

8/10

Excellent

03 Apr 2026

Sara

Staff were nice and helpful. Breakfast was great. Convenient location. The property looks nice. But some parts need a deep clean. The stairwells needed to be vacuumed, the bathroom was generally clean, but corners needed cleaning, the shower curtain needed to be washed and the tile floors were sticky because of too much cleaner being used.

10/10

Exceptional

01 Apr 2026

Ashlea

The hotel staff was friendly and helpful. The hotel was very clean and organized. Breakfast was good. The pool was nice and warm. The kids loved it.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Jan

Breakfast could have been better. Staff was great… friendly and helpful. Loads of parking with large spaces available.

Family_with_children

10/10

Exceptional

30 Mar 2026

Kim

Helpful staff and clean rooms!

Family_with_children

8/10

Excellent

23 Mar 2026

Bethany

The breakfast was decent but the bathtub didn't drain. The bedding was comfy. Thin walls.

Family_with_children

10/10

Exceptional

18 Mar 2026

Dean

the gym was pretty good for a hotel,but Im a gym rat and can always use more. /...they missed one day of room service. Over all a great property

Partner

10/10

Exceptional

13 Mar 2026

Shannon

Everything was great

10/10

Exceptional

10 Mar 2026

Rebekah

Great service. Clean. We loved the pool and slide. Great breakfast service! Will definitely stay here again.

10/10

Exceptional

08 Mar 2026

DANIEL

Room was very comfort and clean

Self

10/10

Exceptional

02 Mar 2026

DANIEL

room was very clean and comfortable. Check in was very smooth. Hotel was quiet and allowed for a pleasant stay.

Self

4/10

Poor

28 Feb 2026

Mark

There was no black out drapes
Room was way to light from outside lights
Breakfast was not very good

8/10

Excellent

27 Feb 2026

Vicki

Nice big room, very clean, nice lobby and breakfast area. Downside was that we were located next to the elevator so we had lots of noise between the elevator, hall, highway outside and the next rooms shower. Breakfast looked great but was not tasty.

Partner

6/10

Pleasant

20 Feb 2026

Megan

Lightbulbs burnt out. Room darkening curtain falling down and unable to be fixed.

Partner

2/10

Poor

15 Feb 2026

Elyssa

The room door was broke and had gaping pieces of wood ripped off and the automatic shut mechanism was broke. Breakfast was limited and most things were not stocked or refilled the bananas and apples were rotting, at breakfast the water and coffee wasn’t filled in a timely manner. Fitness center not properly monitored there was 12-14 year old girls running around barefoot with wet swim suits and I had to tell the front desk twice and he still didn’t handle it.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Wendy

Great stay

10/10

Exceptional

01 Feb 2026

Justin

So many positives about this hotel. The staff checked us in with ease and quickly. The hotel smelled so clean! Nice fireplace in the entry and at the outdoor seating area. Nice clean beds. The pool was heated and the warmest I've ever swam in! Slide was so fun. Truly the nicest staff ever!!! Breakfast could have more options but the quality of the items they did have were nice. The only negatives were no towels in the pool area and a few places in the room could have been cleaner.*I left a bag with a Nintendo switch and my wallet in the room. The staff quickly called me and I just wanted to say thank you again for your honesty and returning my belongings!* Nice bar area. Fluffy pillows. I do think the pool hours should be extended tho! Should be 6am-11pm. Maybe with an adult hour from 10pm-11pm. Wonderful snack bar items, nice fruit water in the lobby. Plenty of parking. Nice bathroom in room. Suite was huge. Furniture needs a good cleaning. Thank you for a wonderful stay.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Camron

Cleanliness, staff were friendly and helpful. Aqua massage was great!

8/10

Excellent

24 Jan 2026

Jean

Not a great experience. Room was clean, bed comfortable but water barely warm. It advertised a bar/lounge and some advertising showed food available. There is a bar but not operating due inability to keep a bar tender according to front desk clerk. Breakfast started at 7. By 9 no coffee, silverware, napkins, or waffle mix. Front desk responded but nobody monitoring or cleaning tables between guests.

Partner

10/10

Exceptional

18 Jan 2026

THOMAS

The rooms were spotless, comfy and in a great location for our visit

Partner

10/10

Exceptional

04 Jan 2026

Michael J

The room was clean. The front desk staff was friendly and courteous.

Leisure Self

10/10

Exceptional

03 Jan 2026

Carrie

Clean room. Courteous and helpful staff

Leisure Partner

10/10

Exceptional

31 Dec 2025

Brittney

Clean room and friendly staff.

Partner

10/10

Exceptional

30 Dec 2025

Alice

Clean and friendly

Leisure Family

6/10

Pleasant

25 Dec 2025

Marta

Front desk check in-young woman not friendly.

Room was a good location. Smelled like food when we opened the door. Entry floor sticky. Bathroom needs a good scrub down, including the toothpaste splattered on the wall.
Shower base have grime buildup and mild. Wallpaper coming loose.

Mattress and pillows at Wyndham Garden are more comfortable.

Partner

10/10

Exceptional

25 Dec 2025

Lorie

Everything was great. Super clean. Spacious rooms

10/10

Exceptional

17 Dec 2025

KEITH

This is a nice newer hotel with elegant design features like tall ceilings and curved glass shower doors. Everything worked as it should. The coffee was good and ready early. Breakfast was varied, something for everyone. Plenty of orange juice and apple juice. Even fresh apples and bananas you could take for later.

Leisure Self

6/10

Pleasant

14 Dec 2025

radley

Help was no show. Stayed three days. Biscuits on two days hard as bricks third day there was none. Room blinds were broken couldn’t see out

Business_and_leisure Family

4/10

Poor

07 Dec 2025

Jeanette

The room was not very clean, bathroom had something on the door handle and shower was dirty. Chairs were stained and beds were very uncomfortable. No bolt on door for added security. Very disappointed, we were just passing through for the night so booked last minute. Would not recommend

8/10

Excellent

02 Dec 2025

Aleksiss

Premises was nice, pool was great.

8/10

Excellent

28 Nov 2025

Dana

The only reason I can't give five stars is because the shower had issues with the shower head and curtain. Everything else was great and I have already scheduled my next stay, I'll just make sure I ask for a different room if they try to give me the same one again.

Self

4/10

Poor

24 Nov 2025

Kodai

No room cleaning in 5 night stay. It said one after 4th night, we had our pls clean room tag up the whole time. Laundry space broken and closed. No baby crib.

Leisure Family

10/10

Exceptional

23 Nov 2025

Gwynn

Everything was amazing

Partner

10/10

Exceptional

19 Nov 2025

Michael

Great location and price. Facility was very clean and great breakfast

Leisure Partner

10/10

Exceptional

17 Nov 2025

Jim

Clean, safe, good breakfast, great staff.

Business

2/10

Poor

15 Nov 2025

Brian

Expedia sucks. Instead of the day I wanted for my stay, your website defaulted to the next night with no warning. I ended up paying for a room I could not use. I will not use Expedia anymore.

10/10

Exceptional

15 Nov 2025

Jessica

The room we stayed in had a broken faucet upon arrival but other than that it was excellent!! Very helpful staff

Leisure Family

8/10

Excellent

13 Nov 2025

Courtney

Everything was good except online it said they have roll away beds and I was told when I arrived they do not offer them.

Business Family

6/10

Pleasant

09 Nov 2025

Glenn

You wouldn't have guessed from the outside that this hitel is in need of some maintenance. The room had several issues and needed some up keep. It was clean however and the staff was friendly. One additional note is that it is very noisy due to the nearby highway and busy side streets.

Leisure Self

8/10

Excellent

08 Nov 2025

Alan

Staff was great and was able to check me in quickly.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Bridgett

Parking felt safe

10/10

Exceptional

28 Oct 2025

Jay

I appreciated the efficient check-in process.

Leisure Self

6/10

Pleasant

26 Oct 2025

Karie

Our shower was broke, no where to get ice except the top floor they need ice on every level especially the main floor. The water fountain in workout room was broke. Also breakfast stops at 9:00 during the week they should move that to 10:00 when your on vacation you like to sleep in then get ready.

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Nancy J

We arrived in our room on Friday evening. I noticed that the toilet did not have a functional flush to it. When I called down to the lobby, I was told that maintenance would not be available until Saturday. Because of this, my sister and I were not able to use the toilet for the rest of the night. On Saturday morning, we were able to use the bathroom facilities in the lobby. We were told that someone would be able to look at the toilet later in the day. The toilet did eventually get fixed. Friday evening was very frustrating but Saturday evening was excellent.

Leisure Family

4/10

Poor

21 Oct 2025

Alejandra

We were disappointed by the lack of attention to things like laminate flooring that was coming up in the bathroom, no water (non- functioning dispenser, rather) in the gym, large dried blood stain on pillow (under pillow case - but still) and the texting service was not operational even though you receive a welcome text and it instructs you to send requests using this method.

Leisure Family

4/10

Poor

19 Oct 2025

Kindra

Overall stay was good but the room needs some maintenance. Both faucets where broke one on the tub and in the bathroom where broke the handle on the shower was broke the couch hand a hole in it and was dirty and the lamps had two different color bulbs in them.

Partner

10/10

Exceptional

18 Oct 2025

Vanessa

Great hotel… maybe just warmer water in pool

Leisure Family

2/10

Poor

17 Oct 2025

Tyler

Not fresh, not good, overcharged on room upgrade and drinks

Leisure Family

6/10

Pleasant

17 Oct 2025

Dontrell

It was a decent room

Leisure Family

10/10

Exceptional

16 Oct 2025

Richard

Convenient easy place to stay with Great Amenities!

Leisure Family

8/10

Excellent

15 Oct 2025

Kelly

Great time! Beautiful shower, but had a broken handle.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Jitka

Great hotel

Great hotel to stay in. It was very clean with plenty of parking. Staff was fantastic. We had a small issue with our room not having black out curtain and requested room change. They were very understanding and moved us to different room immediately.
Breakfast was good. Plenty of options from cereal, waffles, biscuits and gravy, sausage and eggs etc.
We will definitely stay again.

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

Colleen

Weird thing. They did not have a toilet paper holder in my room. Had two rolls of toilet paper and two boxes of tissues (which was lovely). Also the curtains didn't cover the full window. So…that was a bit strange. It did have a somewhat see through privacy screen that filled the rest of the window. But the entry way was lovely. The room was very clean. The bedding was nice and it was quiet. A newer thermostat. Iced water with lemon in the entry way. It was nice. Felt safe. One last small thing, the entry way had a little bit of an odd smell. Can not define it. Just unusual. Needs a small scent diffuser. Nice people at the front desk.

Business

8/10

Excellent

13 Oct 2025

Margaret

front desk wasn't always manned.
Had to request blankets and pillows at front desk and retrieve them myself.

room was clean
easy parking
easy checkout

Leisure Family

6/10

Pleasant

13 Oct 2025

Donna

parking area was well lit and felt very safe. Surprised that coffee was not available at all times. Should be for the guests. Room was clean, Housekeeping staff was very friendly and accommodating. Front desk was not that friendly

Leisure

2/10

Poor

12 Oct 2025

Carol

Wallpaper falling off the wall. Large spots on carpet. Ick!

8/10

Excellent

07 Oct 2025

Lara

Broken washer

Washer broken laundry facilities

Partner

10/10

Exceptional

07 Oct 2025

Alan and Linda

A nice place to stay with good breakfast option

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Rafael Alexander

Comfortable and clean hotel. Staff was attentive and rooms were clean. Great place to stay.

Leisure Friends

10/10

Exceptional

04 Oct 2025

Michael

Staff was friendly and helpful

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Karlene

Very nice place.

Leisure Family

2/10

Poor

27 Sep 2025

Rebecca

Not one light worked in my room

Business Family

10/10

Exceptional

25 Sep 2025

Michael

Nice clean hotel with good service close to everything in Liberty.

10/10

Exceptional

24 Sep 2025

Bruce

Front desk very friendly and helpful!!! 👍

Leisure Family

10/10

Exceptional

23 Sep 2025

Jason

Great place

Business Partner

10/10

Exceptional

10 Sep 2025

Ryan

The Breakfast was great as well as the pool with the slide. We had a blast. The staff was great with always greeting and asking if could help with anything. Only downer was the bar was closed both Friday and Saturday during our stay.

Leisure Family

10/10

Exceptional

08 Sep 2025

Aimee

Great

The staff was pleasant and the waterside was fun. The breakfast was great, great location.

Friends_and_family Family

4/10

Poor

02 Sep 2025

Felecia

Ran out of breakfast not ready for the weekend crowd
There was not a pleasant odor it smelt like dirty mop water
The faucet in the bathroom had a drizzle no running water

Leisure Family_with_children

6/10

Pleasant

01 Sep 2025

Carol

Everything was great. The rooms were very clean but the never made the beds or give us towels. Stayed 3 nights and had to ask for clean ones
There were alot of things that were broken in the room. Doors, wall paper, closets door.

8/10

Excellent

30 Aug 2025

Judy

Alot of construction around property

Leisure Friends

10/10

Exceptional

29 Aug 2025

Luann

Friendly staff

6/10

Pleasant

25 Aug 2025

Alvydas

Sewage smell on 2nd floor

Leisure Family

10/10

Exceptional

18 Aug 2025

Chris

Place was convenient and close to all of our destination

Leisure Family

6/10

Pleasant

14 Aug 2025

Donna

Terrible internet access. The fountain in my room didn’t work . Was not aware that housekeeping wasn’t everyday. The elevator had a wet dirty towel in the corner for 48 hours until I told the front desk. The breakfast worker had a very loud radio with her and was singing loudly every morning. A bit obnoxious. The staff should all be wearing a uniform or at least a uniform shirt because I could identify who worked there. We arrived a day early and when I called to see if we could check in a day early they told me the nightly fee was 183. I told them that a 4 day stay was 117 per night. They told me because I reserved through Expedia that they could not honor the rate. We had to stay at another local hotel. The facility might look pretty but there is much that needs improvement. I would never pay 183.00 per night for that hotel.

Leisure Family

10/10

Exceptional

07 Aug 2025

Michael

9.5/10. Will be back very soon

This was an exceptionally nice 3* hotel. We have plans to return. Staff were professional, friendly, and helpful. We even lost our car keys and they sent out a search party to help us find them! They went above our expectations as we just asked them to let us know if they were found. The lobby area is beautiful and made a great backdrop for some photos of our group dressed up. The rooms were wonderful. I have a couple minor complaints that honestly didnt detract much from our overall stay.

The shower head could really use a cleaning. Theres lime build up on the waterfall shower head that blocked a few of the holes from spraying water, and the toilet seat was quite possibly the most uncomfortable seat ive sat on.

Again pretty minor things since i dont get a hotel room for the bathroom. I still managed to sit, and take a shower. So no big deal.

We will be back! And if youre reading this, seriously, book here. Its worth it.

Also! Need to add their complimentary breakfast is TOP notch. En fuego. The buiscuits and gravy and the bacon are definitely the best parts. The buiscuits are made in small batches so theyre always fresh when theyre stocked, and the bacon is made by some awesome person who somehow knows how to make bacon that is both crispy and still soft enough that you dont feel like youre chewing on crunchy leather. Dont skip out on the breakfast for real.

Friends_and_family Friends

2/10

Poor

02 Aug 2025

Marshall

Dirty rooms

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

Janet

I liked the easy check-in with courtesy and friendly staff! The Lobby Area & dinning were clean and smelt clean & the breakfast was good! The 3 things I didn’t like was the mini fridge didn’t get cold enough for ice packs; There was No Toilet Paper Holder on wall and peep hole flap on door didn’t work ! The Beds were very comfortable ! I would stay again when construction in that area gets a little better.

Leisure

10/10

Exceptional

02 Aug 2025

James

The room could have used a table and chair.

Leisure Partner

8/10

Excellent

28 Jul 2025

Clayton

Enjoyable for a shorter stays

Overall a good hotel with the pool and slide it made it enjoyable for a family. Rooms are very tight and a couple spots were showing the age of the building and usage of the rooms. Breakfast was always ready and available which is nice. Would definitely use them again for a quick couple night stay!

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

JoLynn

Very comfortable, convenient stay

Leisure Partner

10/10

Exceptional

26 Jul 2025

Brandy

Best hotel I have been too!!

It's was absolutely amazing.. I went with my 2 teen daughters and they absolutely love the pool.. To many kids when we went but everyone seemed very very friendly.. we will most definitely be going back .

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Erica

Would return!

ROOM: Our first room had no blackout curtain, just the sheer one. And our room faced an incredibly bright car dealership. Since we booked our room online, the only thing they could do was move us to a ghost room (her words) which was not clean and had actual blue painters tape on the floor covering the chipped tile. The room also had no computer chair. But at least it had the blackout curtain. We stayed for four nights, and there was no maid service the entire time. Our trash was regularly overflowing, so we had to take out our own trash and use our own trash bags. The room itself was very dusty. The beds themselves were actually very comfortable.

BREAKFAST: We stayed for four nights, and breakfast was the exact same every day. It would’ve been nice for some variety. Breakfast was just average, but the lady who worked breakfast every day was incredibly nice. Cereal and bread were always very old and stale.

LOBBY: The restrooms and lobby were always very clean. The lemon water and iced tea in the lobby was very appreciated.

POOL: The pool was amazing for our kiddos. They had a blast!

AREA: The area was awesome! Tons of shopping and restaurants nearby. There was a movie theater nearby as well. The guest laundry was out of order, so we luckily found a laundry mat nearby.

Overall, I would return if in the area again. Just check to make sure that your room has a blackout drapes before you unpack your entire room and your kids are in their pajamas already! :)

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Steve

I liked the nice room and the breakfast

Business

10/10

Exceptional

05 Jul 2025

Jennifer

Nice clean hotel staff was friendly.

Partner

8/10

Excellent

30 Jun 2025

George

It was clean and room was spacious.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Brian

Our room was amazing and the staff, especially the night host was awesome! She was very accommodating and awesome personality!

Business_and_leisure Partner

6/10

Pleasant

29 Jun 2025

Sally

Room needs blackout shades. There was a very bright light outside our room that kept me awake.

4/10

Poor

27 Jun 2025

JUDY

The staff on check in was very friendly but was the only person working in a completely full hotel. She was covering the desk, bar and laundry. Couldn't enjoy the insite bar. Their were kids playing soccer in the halls after 10PM and no one to deal with them. The bed was like sleeping in a hammock. Wall paper was pealing inbthe bathroom and the minifridge door wouldn't stay closed. This was unexpected or a BW Premiere and the price was to high for what we had. It was definitely not the 9.4 it was rated at on your site.

Leisure Family

6/10

Pleasant

23 Jun 2025

Alisa

Stay was ok. The room did not get a turn down prior to my stay. The bed was clean and comfortable but room needed vacuumed and bathroom needed cleaned.

Friends_and_family Family

8/10

Excellent

11 Jun 2025

Melissa

A little disappointed, but it wasn't horrible. Our room had two broken tiles, one that was fully taped off with blue tape. The shower curtain needed replaced. Check-in took forever and it made me nervous when they took my credit card and driver license behind the wall. When I took our towels down to the desk to trade out for new ones on the second day, I was told they didn't have a lot and we needed to use them conservatively?!?!

Positives include delicious waffles at breakfast and the slide at the pool was great.

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Jeffrey

We intended ot book room for 2 nights - but we must have made a mistake -- The hotel called me would not match the rate from Friday to Saturday to Saturday / Sunday and charged me more a lot more than my original rate...
100%. This seems incredibly unfair to the customer

8/10

Excellent

04 Jun 2025

Christy

The hotel looks brand new; my room was clean and comfortable. Everyone was nice and accommodating. They seemed to be a little short staffed and I thought there was a restaurant, but they said it's not open yet. Based on the layout I'm not sure there will ever be a full-service restaurant.

Business

10/10

Exceptional

25 May 2025

Ramanathan

Good clean place for a 2 night stay

10/10

Exceptional

23 May 2025

Leslie

The breakfast was decent and it was quiet and clean

Business_and_leisure Family