Name: Best Western Premier Liberty Inn & Suites
Address: 421 N 291 Highway, Liberty, 64068, US

8/10

Excellent

03 Aug 2026

Nicholas

The location of the hotel was great, lots of stores, restaurants (we loved King's Indian Cuisine) and gas stations in the surrounding area. Also only a 15 to 20 minute drive outside of KC. The room was very clean, the staff was very friendly. We had no problem with parking. The only real issue we had was concerning the jetted tub and the surrounding area. First and foremost the tile on the ground outside of the tub on the faucet side is completely unsealed from the ground and if you step closer to the tub the tile actually lifts up on the other side and you can rock it back and forth. Secondly, the tile stairs leading up to get into the bath look nice and made it easy to get into the tub, but when your feet are wet, even with the railing, getting out is a bit of a precarious situation. And finally, no matter what we did, we could not get the Jets to turn on. We got the control panel on the tub to light up but the only thing that would actually work were the lights inside the tub. We tried explaining it to the staff member on our first night, and while she was super sweet, it did not seem like she was understanding what we were talking about. We addressed it with a different staff member the morning we checked out. They apologized but didn't really offer any compensation for loss of the amenity. Overall it was a good stay, 4/5

10/10

Exceptional

03 Aug 2026

Samantha

Excellent hotel that we will gladly stay at again! Breakfast was fantastic with tons of options, clean comfy rooms, friendly staff. 10/10

10/10

Exceptional

02 Aug 2026

Brenda

It was all. Eye very good. The only disappointment was the chemicals in the pool were off balance. Hence it could not be used.

8/10

Excellent

01 Aug 2026

Arayna

Nice staff and clean rooms!

8/10

Excellent

27 Jul 2026

Jessica

The room was clean and well laid out and furnished. I appreciated the water filter in the bathroom. Breakfast was great and the dining area was well kept. The only issue is that the pool was closed the second night as they were waiting on someone to come fix something. This was the main reason for booking this hotel as it is a very hot time of the year. At least my kid got to swim and use the water slide on the first night. I would stay here again, just really hope that the pool is open the whole time.

10/10

Exceptional

26 Jul 2026

Larissa

We loved the pool, it was the best part of our stay! There is no restaurant on site, but there is a bar. There were long waits to get help from the front desk (or to be checked in) because there was just one front desk person that manages everything. It's a nice hotel very conveniently located!

8/10

Excellent

25 Jul 2026

Amber

Breakfast was good and the rooms were nice

8/10

Excellent

25 Jul 2026

Natasha

We were bummed we went for breakfast at 6 sat for 15 minutes and still never opened so we had to go eat elsewhere to make Baseball on time.

10/10

Exceptional

24 Jul 2026

Carol

I loved how friendly the staff was. The only negative was bliwn fuses. The ground fault in the bathroom needed reset constantly and the TV and light fuse needed ti be reset by staff

4/10

Poor

20 Jul 2026

Thyra

The woman at the desk was very friendly, but the pool was out of service (from what I understand to be a health code issue) and neither the lobby nor room seemed clean or fresh.

In fact, we didn’t stay the night (but had been booked for two).

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Jordan

Awesome!

Partner

10/10

Exceptional

20 Jul 2026

Karen

The room was clean. The staff were extremely friendly. Parking was great

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Rob

This was a very clean, well maintained place. Rooms were spacious and breakfast was great

Friends_and_family Family

2/10

Poor

16 Jul 2026

Matthew

Room had not been cleaned. Dirty towels on the floor and stains on the sheets. DO NOT STAY HERE!

10/10

Exceptional

15 Jul 2026

Lawrence

helpful staff, good breakfast choices

2/10

Poor

14 Jul 2026

Michael

Will never stay there again. Management was awful. Room was not ready, jacuzzi in room didn’t work, pool closed no breakfast on Sunday.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Alexandra

Everything didn't go to plan but overall was a good experience

Partner

2/10

Poor

13 Jul 2026

Victoria

We have stayed here a couple times in the past as Liberty is about the halfway point between home and our destination. This time was not a good experience. After we checked in the desk clerk rode the elevator with us and proceeded to tell us she was on her way to reset some breakers and the pool was not working. Also, that the maintenance man had quit with some projects unfinished. Fine, we weren't planning on using the pool. But when we got to our room, we had a bathroom light, but no other power. We took our belongings with us back downstairs and waited in line while other quests, requested other rooms or had complaints. When it was our turn and I explained the situation in the room, the clerk replied she could reset the breaker. I asked for a different room and she refused. She said she'd reset the breaker and if it happened again, then she could check for another room. I told her that was unacceptable as I did not want it to be recurring. She again talked about the maintenance man and electrical issues throughout the hotel. I requested a refund so we could go to another hotel instead. She proceeded to say I'd have to contact Expedia and she could leave a note for her supervisor so they were aware when Expedia contacts them. She didn't even check us back out of our room as we left. When Expedia contacted the hotel the next morning, they stated the manager was not available. I am still waiting for this issue to be resolved.

Family_with_children

2/10

Poor

13 Jul 2026

Vicki

Being advertised as having a functional pool and breakfast none of those things were accessible during our trip. Said maintenance quit and the cook was pregnant and sick so no breakfast. Tried to speak to front desk and they would say no English and walk away. Tried to call corporate no answer. Mold and fridge was broken. Bedding was wet and had to go get it switched out. Left a message for GM no response. Numerous guests were in the breakfast area upset about breakfast and the quality of customer service to where staff would shrug shoulders and walk away. Once pool was opened it was clearly unsafe to swim in as it was green and slimey. Please do not waste this much money nightly definitely not worth it. Bathroom door was also broken and wouldn’t close.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Christian

We book 2 rooms
Both no power I’m not sure the breaker problem or what but every 2 hrs we have to call the front desk to fixed and next day no breakfast,
Nice location very very bad service

Friends_and_family Family

4/10

Poor

12 Jul 2026

Jason

First room had no power, front desk said it must be the breaker, flipped breaker all was fine for about 2 minutes. Breaker tripped again, went down to front desk and they moved my son and I to another room. No curtain on window, no shampoo, 3 towels for 4 days due to a shortage I was told. Pool was shutdown due to maintenance quit. Only has 4 staff members for the 4 days we stayed. Ice machine broken down on 3rd floor. Room never got cleaned the 4 days there due to short staff. Never could talk to a manager. Others in our group got refunds but I could never talk to a manger so we checked out early.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Susan

Gave 3 stars instead of one all because of the very nice and helpfull front desk associate, Angelo. Rest of staff could learn from him. Room kept losing power, breaker issue. Very inconvenient. The lady who was in charge of breakfast was rude.

Family_with_children

2/10

Poor

11 Jul 2026

Chris

The main reason I wanted to stay there was for the pool and slide. My son loves it. When we got there, they notified us the pool was closed. There was a baseball team staying there as well well that were upset there was no mention of the pool not working. I wouldn't have stayed there if that information was shared. Deserved a discount.

Friends_and_family Family

2/10

Poor

11 Jul 2026

kelly

We got there & found out the pool was out of order (which is the main reason for picking this place)I know T here things happen but tell us whe you know so we can make other plans..Then we got to our rooms & my 90 year Old MIL had a room close to us whose power kept going out so they had to move her 2 floors from us & I just found out they UPCHARGED us for a SUITE! even though it was a big pain to move again & was not our fault .PLUS all the room keys wouldn't work! Find a Drury of you can

Friends_and_family Family

2/10

Poor

10 Jul 2026

Paige

This place is terrible no pool no shampoo no towels no curtains one of the worst stays ever

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Velma

Room was clean.
Staff was great!

Friends_and_family Friends

6/10

Pleasant

05 Jul 2026

Brian

El almuerzo termina pronto y no reabastecen, el baño tenia las toallas sucias del anterior cliente, de ahi en fuera todo bien.

Family_with_children

10/10

Exceptional

29 Jun 2026

Hugh

Great property. Wonderful staff and excellent breakfast.

Partner

2/10

Poor

23 Jun 2026

STALIN

I wouldn't recommend this hotel to anyone. My prepaid reservation was cancelled when I informed them that was coming in a day later. Upon arrival, they made me pay once again even after they cancelled my initial reservation. I travelled from Toronto to Kansas to have a once in a lifetime world cup experience but turned out to be a nightmare due to their poor management and customer service.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Justin

We stay here often when in the area and enjoy the niceness of the place. Good breakfast too.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Nicole

Breakfast was amazing and the pool with the slide made our stay so much fun!!

Friends_and_family Family

2/10

Poor

19 Jun 2026

Joesef

Only leaving a bad

4/10

Poor

15 Jun 2026

Sarah

Issue at check in that took 40 minutes to resolve. Could not get a hold of front desk staff when needed.

Family_with_children

8/10

Excellent

13 Jun 2026

Christopher

Staff was fantastic, property was beautiful, room was immaculate.

But…A lot of street noise. Tried to plug a hairdryer in and it blew a fuse, the whole room went dark…

We would go back, would just request a non-street facing room.

Family

6/10

Pleasant

31 May 2026

John

2nd floor smelled bad (maybe sewage backup?). Wallpaper in room was patchy, and missing some wall ornaments (evidenced by holes and mounting brackets still on the wall).

For the price, I thought the rooms would be much nicer, but it was probably only worth 125/night if you ask me.

10/10

Exceptional

28 May 2026

Timothy G

Great room and breakfast. Nothing to complain about. I would stay here again.

Self

6/10

Pleasant

24 May 2026

jon

I wish you didn't have to pay for the hydro massage chair. And I felt like the pool could of been better. But we were there while alot of other people/kids were there so the pool was very crowded.

Friends_and_family Family

10/10

Exceptional

22 May 2026

JEFFREY

Clean fresh comfortable safe

10/10

Exceptional

19 May 2026

Addelle

Quality service!

Family

10/10

Exceptional

16 May 2026

Rachel

Great stay

Partner

4/10

Poor

14 May 2026

joseph m

No hot water, power kept going out in my room, cheap cardio machine in workout room and had a five night stay and had to ask the front desk three times to have my room serviced. Overall not booking with best western again !

Self

4/10

Poor

09 May 2026

joseph m

Water was barely warm enough to shower with, power kept going out in my room, washing machine was not working, cardio equipment was sub par, stayed 5 nights and had to ask three separate times to have my room serviced. Night staff was feckless !

Self

8/10

Excellent

05 May 2026

Melinda

Nice breakfast selection,

8/10

Excellent

04 May 2026

Vincent

Great breakfast , nice swimming pool with a great slide….

Family

8/10

Excellent

23 Apr 2026

Craig

Breakfast was very good with many options.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Frank

There was no Wi-Fi service for the whole stay with no explanations why.

Family

2/10

Poor

20 Apr 2026

Noah

We got to our room and it was dirty, with a toilet that did not work. So they switched us rooms and when we got there, there was food on the ground, just really dirty, and then we found blood and makeup all over the sheets and pillows.

10/10

Exceptional

15 Apr 2026

Etta j

There are several restaurants within walking distance. The rooms were in excellent condition and clean

Family

8/10

Excellent

12 Apr 2026

Guy

The shade in the room was broken upon arrival. After rolling it up, some additional light was helpful. Not sure when the shower floor was cleaned last, either. The bed was fine, location was fine. Asked for a later checkout and was told NO. See the picture of what the parking lot looked like at 3:50pm.

Self

8/10

Excellent

12 Apr 2026

Hazel

The staff were all very friendly and accommodating the room had really nice showers and soaps, but the pull out couch had stains, a rip, and was very uncomfortable to rest on. The room was all so very noisy cars and the mechanical room could be heard the whole night I hardly got rest.

Family

10/10

Exceptional

04 Apr 2026

Shanie

Room were clean, pool water was so warm so no need for a hot tub and only thing missing was a restaurant inside hotel.

Family_with_children

8/10

Excellent

03 Apr 2026

Sara

Staff were nice and helpful. Breakfast was great. Convenient location. The property looks nice. But some parts need a deep clean. The stairwells needed to be vacuumed, the bathroom was generally clean, but corners needed cleaning, the shower curtain needed to be washed and the tile floors were sticky because of too much cleaner being used.

10/10

Exceptional

01 Apr 2026

Ashlea

The hotel staff was friendly and helpful. The hotel was very clean and organized. Breakfast was good. The pool was nice and warm. The kids loved it.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Jan

Breakfast could have been better. Staff was great… friendly and helpful. Loads of parking with large spaces available.

Family_with_children

10/10

Exceptional

30 Mar 2026

Kim

Helpful staff and clean rooms!

Family_with_children

8/10

Excellent

23 Mar 2026

Bethany

The breakfast was decent but the bathtub didn't drain. The bedding was comfy. Thin walls.

Family_with_children

10/10

Exceptional

18 Mar 2026

Dean

the gym was pretty good for a hotel,but Im a gym rat and can always use more. /...they missed one day of room service. Over all a great property

Partner

10/10

Exceptional

13 Mar 2026

Shannon

Everything was great

10/10

Exceptional

10 Mar 2026

Rebekah

Great service. Clean. We loved the pool and slide. Great breakfast service! Will definitely stay here again.

10/10

Exceptional

08 Mar 2026

DANIEL

Room was very comfort and clean

Self

10/10

Exceptional

02 Mar 2026

DANIEL

room was very clean and comfortable. Check in was very smooth. Hotel was quiet and allowed for a pleasant stay.

Self

4/10

Poor

28 Feb 2026

Mark

There was no black out drapes
Room was way to light from outside lights
Breakfast was not very good

8/10

Excellent

27 Feb 2026

Vicki

Nice big room, very clean, nice lobby and breakfast area. Downside was that we were located next to the elevator so we had lots of noise between the elevator, hall, highway outside and the next rooms shower. Breakfast looked great but was not tasty.

Partner

6/10

Pleasant

20 Feb 2026

Megan

Lightbulbs burnt out. Room darkening curtain falling down and unable to be fixed.

Partner

2/10

Poor

15 Feb 2026

Elyssa

The room door was broke and had gaping pieces of wood ripped off and the automatic shut mechanism was broke. Breakfast was limited and most things were not stocked or refilled the bananas and apples were rotting, at breakfast the water and coffee wasn’t filled in a timely manner. Fitness center not properly monitored there was 12-14 year old girls running around barefoot with wet swim suits and I had to tell the front desk twice and he still didn’t handle it.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Wendy

Great stay

10/10

Exceptional

01 Feb 2026

Justin

So many positives about this hotel. The staff checked us in with ease and quickly. The hotel smelled so clean! Nice fireplace in the entry and at the outdoor seating area. Nice clean beds. The pool was heated and the warmest I've ever swam in! Slide was so fun. Truly the nicest staff ever!!! Breakfast could have more options but the quality of the items they did have were nice. The only negatives were no towels in the pool area and a few places in the room could have been cleaner.*I left a bag with a Nintendo switch and my wallet in the room. The staff quickly called me and I just wanted to say thank you again for your honesty and returning my belongings!* Nice bar area. Fluffy pillows. I do think the pool hours should be extended tho! Should be 6am-11pm. Maybe with an adult hour from 10pm-11pm. Wonderful snack bar items, nice fruit water in the lobby. Plenty of parking. Nice bathroom in room. Suite was huge. Furniture needs a good cleaning. Thank you for a wonderful stay.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Camron

Cleanliness, staff were friendly and helpful. Aqua massage was great!

8/10

Excellent

24 Jan 2026

Jean

Not a great experience. Room was clean, bed comfortable but water barely warm. It advertised a bar/lounge and some advertising showed food available. There is a bar but not operating due inability to keep a bar tender according to front desk clerk. Breakfast started at 7. By 9 no coffee, silverware, napkins, or waffle mix. Front desk responded but nobody monitoring or cleaning tables between guests.

Partner

10/10

Exceptional

18 Jan 2026

THOMAS

The rooms were spotless, comfy and in a great location for our visit

Partner

10/10

Exceptional

04 Jan 2026

Michael J

The room was clean. The front desk staff was friendly and courteous.

Leisure Self

10/10

Exceptional

03 Jan 2026

Carrie

Clean room. Courteous and helpful staff

Leisure Partner

10/10

Exceptional

31 Dec 2025

Brittney

Clean room and friendly staff.

Partner

10/10

Exceptional

30 Dec 2025

Alice

Clean and friendly

Leisure Family

6/10

Pleasant

25 Dec 2025

Marta

Front desk check in-young woman not friendly.

Room was a good location. Smelled like food when we opened the door. Entry floor sticky. Bathroom needs a good scrub down, including the toothpaste splattered on the wall.
Shower base have grime buildup and mild. Wallpaper coming loose.

Mattress and pillows at Wyndham Garden are more comfortable.

Partner

10/10

Exceptional

25 Dec 2025

Lorie

Everything was great. Super clean. Spacious rooms

10/10

Exceptional

17 Dec 2025

KEITH

This is a nice newer hotel with elegant design features like tall ceilings and curved glass shower doors. Everything worked as it should. The coffee was good and ready early. Breakfast was varied, something for everyone. Plenty of orange juice and apple juice. Even fresh apples and bananas you could take for later.

Leisure Self

6/10

Pleasant

14 Dec 2025

radley

Help was no show. Stayed three days. Biscuits on two days hard as bricks third day there was none. Room blinds were broken couldn’t see out

Business_and_leisure Family

4/10

Poor

07 Dec 2025

Jeanette

The room was not very clean, bathroom had something on the door handle and shower was dirty. Chairs were stained and beds were very uncomfortable. No bolt on door for added security. Very disappointed, we were just passing through for the night so booked last minute. Would not recommend

8/10

Excellent

02 Dec 2025

Aleksiss

Premises was nice, pool was great.

8/10

Excellent

28 Nov 2025

Dana

The only reason I can't give five stars is because the shower had issues with the shower head and curtain. Everything else was great and I have already scheduled my next stay, I'll just make sure I ask for a different room if they try to give me the same one again.

Self

4/10

Poor

24 Nov 2025

Kodai

No room cleaning in 5 night stay. It said one after 4th night, we had our pls clean room tag up the whole time. Laundry space broken and closed. No baby crib.

Leisure Family

10/10

Exceptional

23 Nov 2025

Gwynn

Everything was amazing

Partner

10/10

Exceptional

19 Nov 2025

Michael

Great location and price. Facility was very clean and great breakfast

Leisure Partner

10/10

Exceptional

17 Nov 2025

Jim

Clean, safe, good breakfast, great staff.

Business

2/10

Poor

15 Nov 2025

Brian

Expedia sucks. Instead of the day I wanted for my stay, your website defaulted to the next night with no warning. I ended up paying for a room I could not use. I will not use Expedia anymore.

10/10

Exceptional

15 Nov 2025

Jessica

The room we stayed in had a broken faucet upon arrival but other than that it was excellent!! Very helpful staff

Leisure Family

8/10

Excellent

13 Nov 2025

Courtney

Everything was good except online it said they have roll away beds and I was told when I arrived they do not offer them.

Business Family

6/10

Pleasant

09 Nov 2025

Glenn

You wouldn't have guessed from the outside that this hitel is in need of some maintenance. The room had several issues and needed some up keep. It was clean however and the staff was friendly. One additional note is that it is very noisy due to the nearby highway and busy side streets.

Leisure Self

8/10

Excellent

08 Nov 2025

Alan

Staff was great and was able to check me in quickly.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Bridgett

Parking felt safe

10/10

Exceptional

28 Oct 2025

Jay

I appreciated the efficient check-in process.

Leisure Self

6/10

Pleasant

26 Oct 2025

Karie

Our shower was broke, no where to get ice except the top floor they need ice on every level especially the main floor. The water fountain in workout room was broke. Also breakfast stops at 9:00 during the week they should move that to 10:00 when your on vacation you like to sleep in then get ready.

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Nancy J

We arrived in our room on Friday evening. I noticed that the toilet did not have a functional flush to it. When I called down to the lobby, I was told that maintenance would not be available until Saturday. Because of this, my sister and I were not able to use the toilet for the rest of the night. On Saturday morning, we were able to use the bathroom facilities in the lobby. We were told that someone would be able to look at the toilet later in the day. The toilet did eventually get fixed. Friday evening was very frustrating but Saturday evening was excellent.

Leisure Family

4/10

Poor

21 Oct 2025

Alejandra

We were disappointed by the lack of attention to things like laminate flooring that was coming up in the bathroom, no water (non- functioning dispenser, rather) in the gym, large dried blood stain on pillow (under pillow case - but still) and the texting service was not operational even though you receive a welcome text and it instructs you to send requests using this method.

Leisure Family

4/10

Poor

19 Oct 2025

Kindra

Overall stay was good but the room needs some maintenance. Both faucets where broke one on the tub and in the bathroom where broke the handle on the shower was broke the couch hand a hole in it and was dirty and the lamps had two different color bulbs in them.

Partner

10/10

Exceptional

18 Oct 2025

Vanessa

Great hotel… maybe just warmer water in pool

Leisure Family

2/10

Poor

17 Oct 2025

Tyler

Not fresh, not good, overcharged on room upgrade and drinks