Name: Towneplace Suites Kansas City At Briarcliff
Address: 3950 N Mulberry Dr, Kansas City, 64116, US

10/10

Exceptional

20 Jul 2026

Nick

Friendly and clean!

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Mikki

Good location, clean rooms, good breakfast.

10/10

Exceptional

21 Jun 2026

Sarah

This is our hotel of choice when we come to Kansas City. The only reason we did not book it on our third trip to town is the raised their rates for the World Cup otherwise this is a stress free clean stay

Family_with_children

10/10

Exceptional

20 Jun 2026

Quetzal

Ok

Partner

10/10

Exceptional

18 Jun 2026

Monica

Had a great stay at the hotel, all the staff member's were super friendly and the property was clean and nice.

Family

10/10

Exceptional

16 Jun 2026

Ariel

Great stay! The front desk attendant didn't seem very happy, and the breakfast wasn't all that much to talk about, but the place was clean, and it was nice! I will say the coffee was absolutely excellent!

Partner

10/10

Exceptional

03 Jun 2026

Fernando

Great place to stay, breakfast was top of the line, very xloae to airport and downtown. Short drive away.

Self

10/10

Exceptional

21 May 2026

Beverly

The rooms were very clean and well equipped. The staff was friendly. We would stay there again.

Partner

10/10

Exceptional

06 Apr 2026

Joel

Pretty clean friendly kitchen staff

10/10

Exceptional

05 Mar 2026

Yvonne

The room was very clean, the parking was perfect. The breakfast each morning was wonderful and convenient. we definitely would stay there again.

Partner

8/10

Excellent

24 Feb 2026

Gwen

The room was clean and the bed was comfy.

Pet

10/10

Exceptional

30 Dec 2025

sharon

Clean room
All the staff was very friendly good breakfast variety
Large parking lot

Partner

10/10

Exceptional

29 Dec 2025

Mirtha

Friendly staff, spacious and clean room, close to stellar dining. Beautiful Christmas lights in Briarcliff area.

10/10

Exceptional

20 Dec 2025

Meredith

It was wonderful! The bed was SOOO comfortable! I slept like a baby and ate like a horse!

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

John

Clean and comfortable

Business

10/10

Exceptional

03 Dec 2025

Sarah

Room was clean and quiet. Staff was outstanding. Great place to stay

Partner

6/10

Pleasant

24 Nov 2025

Roxanna

We booked a king bed with a sofa bed for the three of us. The sofa bed opened up right to the end of the king bed. Therefore, you had to crawl over the sofa bed if you needed to use the restroom or get up at all during the night. Very inconvenient. In addition, there was no pillowcases or extra sheet or blankets for the sofa bed. When I called down to ask them to bring me some, they said I would need to come down and get them. I’ve never been to a hotel where they won’t bring things to your room when you need them. The garbage disposal had a horrible odor.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

Christine

Clean, spacious room and nice breakfast

Friends_and_family Family

8/10

Excellent

29 Oct 2025

Nakisha

Staff not very friendly on initial arrival but all other staff after arrival very friendly and helpful.

10/10

Exceptional

27 Oct 2025

Kelli

Hotel is very nice and clean the staff when we checked in was very rude! The rest of the staff was very nice! Overall a very good place to stay!

10/10

Exceptional

21 Oct 2025

Rhonda

This hotel was in a nice safe neighborhood. Close to good restaurants. Rooms were spacious and clean. We will definitely be back!

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Michelle

Very friendly staff. Breakfast was good.

10/10

Exceptional

28 Sep 2025

Elizabeth

Everything was great. Minus the smell of weed on the second floor.

8/10

Excellent

16 Sep 2025

Charles

The staff was excellent from the moment we arrived and friendly the breakfast every morning was good the housekeeping staff all staff were very friendly and accommodating

Leisure

10/10

Exceptional

14 Sep 2025

Doris

I have no complaints about this hotel. The breakfast buffet has many choices and tastes great. The room was modern with extras (Keurig, refrigerator, microwave, stove, pans, plates, etc). Everything was clean and the linens were cotton. The staff were all pleasant, and the young lady at the lobby desk even got me some apples one evening when the kitchen was closed! I would definitely stay here again.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Kimberly Ann

Room was well appointed and clean. Staff coming in or going out did not greet. We're talking to one another or on mobile phone scrolling.

Leisure Self

10/10

Exceptional

20 Jul 2025

Paul

The hotel is very nice with the outdoor patio area with lots of furniture and tables to sit at. Rooms are spacious and well maintained. Staff is helpful and friendly. Very convenient drive into the city and ample parking at the hotel. Really like the area as well. Feel safe and the area is nice

Business Family

8/10

Excellent

30 Jun 2025

E Dennis

No maid service for two day stays

We liked the hotel and the suite. We did not like the fact that a two night stay did not entitle us to two days of maid service. At most hotels we have the option, the maids (we did not ask the front desk) said we would not receive service unless we stayed three days.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Anita

Loved staying here- rooms are very nice, can make basic food as well. The breakfast is great with really friendly and helpful staff. I appreciated they had oat milk!

Leisure Family

8/10

Excellent

11 Jun 2025

John F

Nice stay

Very friendly staff, helpful with questions. Check in was great. Spacious room but bit of a stale odor as we walked in. Good fitness room. Breakfast good, very friendly attendant.

Partner

8/10

Excellent

27 May 2025

Karen

May 2025

Checked late( after 10 pm) with no problems. Room was clean. Wall was a bit beat up by the couch and looked in the corner by the shower. Staff was amazing . We did ask for housekeeping to clean our room but they never came. Bed is comfortable but they need better pillows. Breakfast bar was good. The lady that took care of the breakfast bar was amazing. She handled a girls soccer team, a little baseball team, a teenage boys basketball team as well as all the other guests with ease and made everyone feel welcome. She deserves a raise! Overall good locaion and we would stay there again

Friends_and_family Family

6/10

Pleasant

18 May 2025

Jennifer

Super noisy, I could hear dogs whining and/or barking throughout the stay as well as people running the halls on the floor above us. The breakfast wasn’t awesome although there’s literally no where nearby (walkable) to eat. Wifi was down upon arrival so unable to purchase any type of snacks for our kids which was also inconvenient. The room we were in was also incorrect, however not worth hauling our belongings and kids back to the main floor at the late hour to rectify it. For the price, we absolutely wouldn’t return to this location.

Leisure Family_with_children

10/10

Exceptional

14 May 2025

Diane

Na

Leisure Family

6/10

Pleasant

28 Apr 2025

Mirza

Bath room showers have half glass, therefore water splash to the floor from open area. Looks like this hotel was build on a old motel.

10/10

Exceptional

21 Apr 2025

Cody

Stay was wonderful. Check in was easy and breakfast was great.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Danielle

Brenda at the breakfast buffet is amazing!! What a treasure.

Leisure Family

6/10

Pleasant

31 Mar 2025

Milan

Staff was very nice. Lobby area and facilities was good. Other than fire pits on patio inoperative. Room had a pet/pee smell. Couch was ripped on arm rest and pillows. Pillows were also dirty and looked worn. Ants were also on nightstand.

Leisure Self

8/10

Excellent

29 Mar 2025

Richard

Bring your own shower head??

Nice room. The be comforter was small for the king bed and the shower head had very low output, like it was obstructed.

Partner

10/10

Exceptional

20 Mar 2025

Michael

Spent the night due to a power outage at home. Room was clean, bathroom was sparkling and the check in/out was super easy.

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Kent

Decent place to stay

Overall the place was nice with 2 exceptions: 1) The smoke detector had a small strobe on it that went off every 5 seconds. Very disconcerting in a darkened room. I asked the desk clerk if anything could be done about it and he said no, but implied it was a common complaint. I put electrical tape over it for the remainder of our stay so it wouldn't bother us. I have never experienced that in any other hotel in my life. 2) The shower head. Not a good stream. Otherwise, the place is fine. Good location and it was quiet.

Partner

4/10

Poor

18 Feb 2025

Gregory

We needed extra towels but the front desk person was very rude about getting these for her. The shower had been remodes as a walk in but there isn't enough space for this and water gets all over the floor.

Leisure Family

6/10

Pleasant

31 Dec 2024

Heather

No one present to check out with.
Smoke alarm flashing all night long
Peeling paint in the bathroom

Friends_and_family Family

10/10

Exceptional

25 Dec 2024

Martha

Clean, good breakfast

10/10

Exceptional

24 Dec 2024

Sarah

Fantastic Place

Great location, fabulous staff, clean rooms, comfy beds

Friends_and_family Family

8/10

Excellent

16 Dec 2024

Teola

Good stay

Leisure Self

10/10

Exceptional

03 Nov 2024

Amir

Great place

Short stay, businesses related. Almost new hotel, beautifully furnished rooms, great lobby and patio area. Workout area was pretty spacious. Breakfast was delicious!

Business

10/10

Exceptional

03 Nov 2024

Nichole

Nice hotel. Very accommodating staff.

10/10

Exceptional

29 Oct 2024

Shane

Super clean place and all the staff we encountered were exceptionally friendly and helpful.

Leisure Pet

10/10

Exceptional

27 Oct 2024

Larry

Kansas City vacation

Room was very clean and lots of room. The only thing we didn’t care too much about was the TV mounted on the sidewall

Partner

10/10

Exceptional

20 Oct 2024

Jana

Stayed in town for a concert at T-Mobile. This location is excellent and very convening located to access downtown. Property is clean and updated and the breakfast staff is friendly and helpful.

Leisure Family

10/10

Exceptional

08 Oct 2024

Brianda

I stayed here for a work training. It was very relaxing. Staff at breakfast were very nice and attentive.

Business Self

6/10

Pleasant

03 Oct 2024

Tom

Dark colors.

Business_and_leisure Self

10/10

Exceptional

15 Sep 2024

Yiqi

Good Will Stay here next time if I travel to this area again

Business Self

8/10

Excellent

15 Sep 2024

Nancy

Shower dripped on metal and made “pinging” noise all night.
Breakfast closed at 9 am. Should stay open longer.

Leisure Self

8/10

Excellent

14 Sep 2024

Robert

The pool was out of service.

10/10

Exceptional

08 Sep 2024

Linda

We enjoyed staying at TownPlace Briarcliff. We would stay here again. The room was comfortable, the bed was comfortable, it was clean, and staff, especially Madison at the front desk, were pleasant. The breakfast was good. The neighborhood was splendid.

Leisure Partner

6/10

Pleasant

05 Aug 2024

Lea Ann

Good lication and Property

Nice property and location. I was given a room that had not been cleaned first. No apology for the mistake.

Self

10/10

Exceptional

01 Jul 2024

Robert

i loved the Stay & would Recommend & Stay again
Thank You

Business Self

6/10

Pleasant

19 Jun 2024

Verified traveler

Just okay

Comfortable beds and clean room/hotel, but noise control is terrible. Could hear footsteps above us and room next to us talking.

Partner

8/10

Excellent

16 Jun 2024

Brian

Good service but needs some maintenance

We did a staycation to be closer for the Parkville 5k Saturday morning. We booked a 1 bedroom suite but was given the keys to a small double queen bed room. Candance was great at fixing the problem! The hotel is in a nice upgraded area but the couple flaws that need fixed is the one of the elevators didn’t work. The amount of people caused you to wait until it was unloaded so we chose to take the steps instead. The other is the rooms are super nice and bathrooms showers are spacious! The problem is the shower head was so bad it only sprayed out of one opening. Those couple things are disappointing for the overall hotel Brand, area, and price of a room.

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

LAURA B

Excellent

Friends_and_family Friends

10/10

Exceptional

05 Jun 2024

Dawn

Convenient location, nice suites with kitchen.

8/10

Excellent

07 Apr 2024

Kerry

another very nice stay this weekend. Always a favorite for us in north K.C.

Leisure Family

8/10

Excellent

04 Apr 2024

DAVID

Hotel was clean and in good condition. Pool was too cold for kids, they were shivering and had blue lips. Breakfast was very simple but OK in quality. We stayed with extended family. Had three different rooms in three different parts of the hotel. All complained of noise issues, that affected our sleep. Could hear lots of noise from rooms above, noise if you were close to the stairwell and noise from ice machine, if you were near that.

Leisure Family_with_children

10/10

Exceptional

03 Apr 2024

Chase

Very clean and has everything you need!

Leisure Partner

10/10

Exceptional

31 Mar 2024

Carrie

Close to food, shopping, & school complexes we were attending for sports. Staff were helpful & kind. Loved the fire pits for gathering with family. Rooms were spacious & clean.

Leisure Family_with_children

6/10

Pleasant

04 Mar 2024

Eligio

Associate sign me up for an account after I told her no, proceeded to call me on the room phone to tell me she did

10/10

Exceptional

10 Feb 2024

Teresa

They were all just very polite and welcoming

Business_and_leisure Family

6/10

Pleasant

16 Jan 2024

Blaze

Meh

Room was clean and comfortable. Location was good. For two of the nights I was there upstairs room was very loud and sleep was hard to come by. The front desk is friendly, but seem somewhat uninterested in customer service. Not terrible, but not the best. Will probably look for another option on my next trip.

Business

6/10

Pleasant

07 Jan 2024

Alyson

Very disappointed in a $100 charge for a pet! I could have booked him his own hotel room at that price!!! I think there needs to be transparency on the site about ridiculous charges. $100 is not pet friendly

Pet

2/10

Poor

27 Dec 2023

Thaisheena

This place called the police on me several times with false accusations. They had oversized dogs barking uncontrollably and blamed it on my miniature poodle. They lied and bullied us and had the police remove us and tried to keep my money so I couldn’t go to another hotel. I had to call my bank to get my money back. TownePlace just kept threatening to call the police instead of refunding the stay. The kitchen was dirty the carpet was a tripping hazard.

Family

10/10

Exceptional

26 Dec 2023

Phillip

Excellent staff and loved the facilities. Great job!

Leisure Self

10/10

Exceptional

08 Dec 2023

Joshua

.

Business Self

10/10

Exceptional

08 Oct 2023

Danielle

Great room--very nice and clean

This was a last minute stay and we got a great rate at this hotel. We really only needed the room to sleep and have breakfast and then we were headed back on the road, so we didn't spend too much time there, but for the short stay, the staff was very nice, the room was very clean, the bed was very comfy and the breakfast was decent.

The room was really nice for anyone that would be staying for a longer period of time. It had a cute little pull out desk for working, amble lighting and a full kitchen stocked with dishes, and everything you'd need to cook for a few days.

We weren't in town long enough to visit any of the places around the hotel, but we did drive by the shops/restaurants that are across from it and it looked like a cute area to grab a drink.

I'd stay here again for sure.

Partner

10/10

Exceptional

26 Sep 2023

COREY

THE HOTEL WAS AMAZING & THE STAFF TOO

Business Friends

10/10

Exceptional

24 Sep 2023

Nancy

Very clean property. Convenient location. Friendly staff and quick check-in.

Leisure Family

10/10

Exceptional

24 Sep 2023

Karen

This was our second stay. We love the area and the hotel is perfectly placed. Easy drive to so many things. We will be back!

Leisure Partner

10/10

Exceptional

15 Sep 2023

Douglas

Had a great stay .breakfast was good

Partner

10/10

Exceptional

11 Sep 2023

Jeffrey

Wonderful property!

Was a wonderful stay went there to see our son and daughter-in-law. We will definitely stay there again on our next trip!

Friends_and_family Family

8/10

Excellent

10 Sep 2023

Lan

Overall it is a comfortable and convenient place to stay.

6/10

Pleasant

05 Sep 2023

Thomas

Very nice area.

Leisure Family

10/10

Exceptional

04 Sep 2023

Jeffrey

Pet friendly and super amazing staff. The breakfast gal was super cool. Our stay was wonderful.

Leisure Pet

10/10

Exceptional

16 Aug 2023

Belter

I recommend a good place to everyone.

10/10

Exceptional

12 Aug 2023

Meagan

Lots of parking, clean, comfortable, beautiful kitchen in suites.

Leisure Family

10/10

Exceptional

11 Aug 2023

Cody

Loved the clean modern room with kitchen. Friendly staff, free parking and nice complimentary breakfast. Will stay here again.

8/10

Excellent

04 Aug 2023

Cammie

Very happy!

We loved the overall experience here. I could have used more explanation on how room service works-there is no pamphlet in the room to guide you on hotel items, or local dining etc. The room was awesome. We had a full kitchen that was stocked with dishes etc. the pool always had towels, breakfast was great. Brenda worked the breakfast shift (and more) and she is so great. She deserves a raise!!!

Friends_and_family Family

10/10

Exceptional

27 Jul 2023

Lan

Friendly and highly recommend

10/10

Exceptional

10 Jul 2023

Amie S

The staff was courteous and prompt with any requests we had. Loves the room! It was the perfect size and very clean!

Leisure Family

10/10

Exceptional

09 May 2023

Daryn

Easy access for race track

Leisure Partner

4/10

Poor

08 May 2023

Verified traveler

Horrible Check In

We tried to check in at 3:30pm (Check in started at 3) and we were told they were still cleaning rooms. We waited in the lobby for 2 hours and watched no fewer than 10 other people check in and get to their room. We did not get our room choice, which was supposed to be a King room.

Partner

10/10

Exceptional

02 May 2023

Kerry

A great property, where I would definitely stay again. We got good value for the room rate, wonderful neighborhood, friendly staff...the whole package.

Only curious thing about the room was an open shower, so the floor got wet. Not a problem, just a curiosity.

Leisure Family

8/10

Excellent

18 Apr 2023

charles

Spotless, fabulous employees!!!

Business_and_leisure Family

10/10

Exceptional

14 Apr 2023

Michael

Entire Staff extremely nice and helpful!
The breakfast was extraordinarily fresh!

Business Self

10/10

Exceptional

14 Apr 2023

Anthony

Location

Leisure Partner

2/10

Poor

20 Mar 2023

Beverly

I booked my reservation on Expedia and paid for it. I was charged at the regular rate by the hotel and still waiting for a refund. The walls are thin so for 2 nights we didn’t sleep due to the young girls in the next room talking all night and a dog on the other side. I love dogs but I think the dogs should be kept on the same floor so they don’t disturb guests.

I don’t recommend this hotel.

10/10

Exceptional

19 Mar 2023

Pamela

I plan on going to this place again very nice place very please in the stay

10/10

Exceptional

14 Mar 2023

Marie

Comfy Stay

We had comfy beds, fluffy pillows & blankets, professional & courteous staff. They even brought extra pillows and blanket up to our room!

Friends_and_family Family