Name: Wingate By Wyndham Kansas Cit
Address: 7333 Ne Parvin Road, Kansas City, 64117, US

10/10

Exceptional

04 Aug 2026

adelyne

I had a great stay here! The staff was so welcoming from the moment I checked in, and my room was very clean and comfortable. If you’re looking for a budget-friendly hotel in a safe area, I’d definitely recommend this place. There was a homeless person walking around outside at one point, but the staff handled the situation quickly and professionally, which made me feel a lot safer. Overall, I’d definitely stay here again!

6/10

Pleasant

03 Aug 2026

kenyon

toilet was broken

10/10

Exceptional

02 Aug 2026

Franklyn

Nice place to start and relax

8/10

Excellent

02 Aug 2026

Xavier

.

2/10

Poor

27 Jul 2026

Atira

Staff is extremely rude.

8/10

Excellent

26 Jul 2026

Kara

We only stayed one night but were pleased enough with our stay

2/10

Poor

25 Jul 2026

Emily

DO NOT STAY AT THIS HOTEL!
I should have known that things were not going well before our stay began. I sent a message via Expedia that we wanted adjoining rooms. When I had gotten no response via Expedia I called the hotel itself and requested adjoining rooms. When I called I was not even asked my name or confirmation number or anything. I was just told that we would have adjoining rooms. Then the day before our stay I filled out a check in form and on the form it asked for special requests and once again I mentioned that we wanted adjoining rooms. However, when we checked in, we were not put into adjoining rooms so we had to ask for it to be done. Also, the man checking us in was not very personable and seemed irritated to be having to deal with guests. Things were dirty and smelly and the rooms didn't get cool.
The thing that really set this hotel stay apart from some of my better experiences was that my niece accidentally left her toiletry bag in the room. She called the night we checked out and they said to call after 10am the next morning. When she called, When she called, they told her yes they had found it but that they would not ship it to her, even though she said she would pay the shipping costs. They also blocked her number when she tried to call again later so she had to have someone else call on their phone. Hands down worst customer service EVER!

10/10

Exceptional

23 Jul 2026

Sydbee

Great stay!

8/10

Excellent

21 Jul 2026

Scott

It’s an older building with some minor issues like a leaking roof, our original room was full of dust from a drywall repair and not cleaned properly afterwards. We had to be moved to another room. Otherwise the staff were great. Worlds of Fun is the next exit over.

Family

2/10

Poor

21 Jul 2026

Tobias

Clean rooms

8/10

Excellent

21 Jul 2026

Jaime

Good

Family_with_children

6/10

Pleasant

20 Jul 2026

Teresa

There was dust and hair all around the bottom of the toilet. The air conditioner was very loud and did not cool very well. It was warm in the room all night. The pool area looked old and dirty.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Kenneth

There was a cockroach in our room

4/10

Poor

16 Jul 2026

Raelynn

The AC was absolutely terrible!! But I will say, they let us check in super early. They were nice. The pool was beautiful from afar…people would spit in the pool… like nasty floating stuff. And I wish I had an outside view not a view of the front desk.

Family_with_children

2/10

Poor

15 Jul 2026

Amin

Bad choice. The place is not clean. Ammonia smell in the hallway and in the room. The place is outdated, almost sketchy. We couldn't stay till the time of checkout, we left at 5:30 am. Simply put: not recommended!

Friends_and_family Family

2/10

Poor

14 Jul 2026

Juan

Staff is the

2/10

Poor

13 Jul 2026

Ester Naomi

The staff tried to rip me off, with a early check in (it was 12.30PM) of $ 30.00 ....
I did not pay it, however the guy told the there was not manager on site (the weekend the city host the World Cup match) and after I left and came back he let me in.
The first room he gave me wasn't clean, the second one had the bathroom roof collapsed and the third one was DIRTY, (the bathtub, the sink, the shower curtain ) the hallways where smelly and dirty, obviously he gave us the worst room he had.
Breakfast terrible,
DO NOT STAY AND THIS HOTEL, DO YOUR SELF A FAVOR.

Family_with_children

6/10

Pleasant

12 Jul 2026

Walter

Front lobby is nice with the swimming pool and bar

Self

10/10

Exceptional

09 Jul 2026

brooke

did not care for the location of the pool being right in the middle of the lobby with no walls or anything blocking out the nosiness! but besides that great stay

Partner

2/10

Poor

08 Jul 2026

Nelson

No body help me get I taxi to the stadium I got there at 1 in the afternoon and they charged me 30 dollars to get my room plus a $100 dollar deposit

Self

4/10

Poor

02 Jul 2026

Jennifer

The stay wasn’t horrible, but when asked if we could get an extra blanket they kept telling us they would bring one to our room and never did. We asked 4 different times before we finally just went to bed. It was fairly clean, but hairs everywhere like the place hadn’t been wiped down at all. Trash left on the floor in our room. The room was nice though. The bar looked nice and the pool area wasn’t too bad. The room we were in had windows with the bar outside of them and the curtains didn’t completely keep out all of the light so our room wasn’t dark enough for us to sleep all that well. My expectations of cleanliness and helpful staff was definitely not met. Won’t stay there again.

4/10

Poor

01 Jul 2026

Autumn

Unfortunately our room as well as common areas including the elevator, hallways, & pool area were very dirty. We asked for more towels for our room & were told they had just one to give us unless we wanted another that was available but dirty…

Smell of marijuana enveloped the hallways & was coming through the vents into our room. Staff appeared to be too consumed with their cell phones at the front desk to assist guests. Would never return.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Mike

Staff was very friendly. Bathroom was remodeled nicely and clean. The air conditioner fan was extremely loud.

Family

4/10

Poor

28 Jun 2026

Cyndi

The pool area was dirty and the bathrooms in the rooms are worse. Not worth the money.

Family_with_children

4/10

Poor

28 Jun 2026

Miguel

Not well
Maintained

Family

8/10

Excellent

26 Jun 2026

Raquel

La habitación estaba bien, aire acondicionado funcionando y el agua de la regadera salía caliente así que eso es suficiente para nosotros. Todo bien dentro de lo que cabe.

Partner

2/10

Poor

25 Jun 2026

Veronica

I was very tired with my family, and around midnight the toilet in our room became clogged. I went to the front desk to ask for assistance, and they told me they would send someone to fix it. Unfortunately, no one ever came. As a result, my family was unable to use the restroom in our room for the entire night, and we had to use the public restroom instead, which was dirty. This was a very disappointing experience.

Family_with_children

2/10

Poor

24 Jun 2026

Lia

find hair in the bathroom like the room is not ready for check in, the bed didn't smell fresh it was as sheet hadn't been changed

2/10

Poor

23 Jun 2026

Joseph

(DO NOT GO HERE) Absolutely DISGUSTING mold growing in the bathroom, crack heads litterally everywhere outside and inside the building, everything is litterally broken. The elevator, tv, usb charging ports in the room, even the bathroom tubs drain pipe system litterally wobbles nothing is even connected, the water pressure is absurdly low also. We weren't expecting some 5 star place but this is ridiculous also we had to pay $100 deposit and WE NEVER GOT IT BACK! Avoid this place just like all the others are saying and go somewhere else. Not safe for families or single persons. Worst hotel iv ever stayed!

Family_with_children

4/10

Poor

23 Jun 2026

Jose

Tiene transporte público accesible al downtown, pero tiene bastante polvo y humedad

Self

4/10

Poor

22 Jun 2026

Timothy

Terrible service; the rooms are awful—they smell bad and aren't cleaned every day!! The breakfast was terrible.

6/10

Pleasant

21 Jun 2026

Juan

Although it was acceptable to stay at this hotel, there was a minor issue with the window. The sections of the window did not close properly and remained stuck when I arrived. However, the complimentary breakfast was satisfactory.

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Ybsen

Todo super sucio, root y muy viejo el techo se caia la such a estaba rota la Tina super sucia tenía unas Lineas rojas que muestraba la suciedad no empire quedar durmiendo en esas camas sucias

Family_with_children

8/10

Excellent

18 Jun 2026

Melinda

Check in was super easy. The lady that helped me was super nice, she was also the bartender. I got 2 rooms. Was able to put me in the first floor when asked for first floor rooms because I have a child in a wheelchair. They must be in the process of updating cause both room(across from eachother) were different. 1 had carpet the other had laminated wood flooring. Pool was nice water was super cold though. Was a little disappointed that the game room was closed. Not sure if they are just updating it or doing away with it but I hope they don’t do away with it. Had a couple drinks at the bar, played some pool with the hubby and kids. Only 1 pool table had balls. Ac was cold. Fridge in our room didn’t work but worked in the other room. Breakfast was ok. Had sausage links(I think they were turkey and wasn’t a fan) scrambled eggs, tots, biscuits/gravy…bagels, toast, mini muffins, waffles, cereal options(not good ones) juice, milk, coffee, fruit…for $200 a night I’d expect a little more but as I mentioned I think they are renovating, so maybe I’d give them another try after they are done.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Britney

The lobby was apsultly beautiful, get past that and you are at a motel 8 for over $100 a night. Customer service was okay, go to check in and the person at the counter had an ear bud in and was on a phone call could not tell if they were talking to me or the person on the phone. The room did not smell, or look clean. The \"family\" area looked like an area for the employees and their children. Pictures on here are not what you are really getting. Pool, bar/restaurant are all in the the lobby, not separate areas.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Alejandro

Dirty from the outside, lobby was disgusting, we could see black mold on the third floor and staff was not helpful at all. Kansas City is hosting the World Cup and this place was nasty.

Partner

6/10

Pleasant

14 Jun 2026

Emma

The lobby, bar, and pool area are very nice. But once you get into the hallways you can tell they need to repair or update somethings. On our last night they were working on 3 rooms right by our room that had water leaking from the ceilings from the looks of it. It was an okay stay nothing extravagant.

Partner

2/10

Poor

14 Jun 2026

Lance

Wouldn’t ever stay here again. Place is dirty and feels unsafe.

Friends_and_family Friends

4/10

Poor

12 Jun 2026

David

poor cleanliness and sanitation. pool not open until after 5 PM and much smaller than in picture.

aircon was blasted to almost 50 degrees the whole night, too cold.

Self

2/10

Poor

12 Jun 2026

Melissa

The lady who checked me in and out was extremely rude. She was overly nice to the men in front of me then I got to the desk and she was very rude. When I went to check out the next morning. Like dang girl if you hate your job that much find a new one but I ain't your problem so no need to be rude!

Self

4/10

Poor

12 Jun 2026

Marcus

On the internet the places look wonderful. I check in and it was a whole different place. I room was bogus as hell. The bathroom have hair in the tub. The ceiling had water stains. The drywall was not finished. The room had a moldy smell to it. I won’t do it again.

Friends_and_family Friends

6/10

Pleasant

10 Jun 2026

Jacqueline

The property was poorly maintained, the pool was only open for 4 hours, the front desk staff were rude and the breakfast tasted days old. I won't be going back.

Family_with_children

10/10

Exceptional

10 Jun 2026

Sean

Best stay ever thanks for everything

8/10

Excellent

08 Jun 2026

Taylor

It was nice, we enjoyed our stay.

Friends

10/10

Exceptional

08 Jun 2026

Andrea

The hotel looks even better in person! The room was beautiful and so spacious! Breakfast was great as well! Definitely will come back!

Family_with_children

2/10

Poor

05 Jun 2026

Brock

They need to update their pictures because they look nothing like the site. The pool was nice but all the amenities were missing and the rooms were dirty and dated. The lobby was nice but that was it. Was expecting what I saw on the website and it was not what I saw. The staff acted like children and the stay was horrible.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Cassidy

The lobby area and rooms looked very modern from a distance, but up close everything was dirty. Our bedroom window had smears all over it. At breakfast, not a single table was cleaned off from the previous family who ate there. No clean towels when swimming at the (very murky and not heated) pool and when I requested a shower towel for my room, they did not have any available. Staff were not very friendly but also did not bother us. AC in the room never went cooler than 75 and had a forced hum all. night. long. Like the vent couldn’t pull enough air to keep it cool in there. From a distance, it was a good stay for what we needed. But over all, a poor choice.

Friends_and_family Family

4/10

Poor

30 May 2026

Shantee

The pictures showed a newly remodeled hotel. The room that we stayed in was an older room; not like the picture. The pool was supposed to be open from 9 am - 9 pm; that was not the case. The pool was open from 4 pm - 9 pm. Nice breakfast and the room was well air conditioned.

Family_with_children

10/10

Exceptional

30 May 2026

Ebony

Staff friendly atmosphere equipped for EVERYONE! Will be back!

Partner

2/10

Poor

29 May 2026

Michael

We were greated by the world's rudest employee. The room had a damp mildew/smoke smell. Breakfast was out and they wouldn't refill it over an hour before the end of Breakfast. Overall a bad experience. And they charge your card but then dont charge it so you spend money you think you have and then they force charge it in. Overall bad. Place.

Friends_and_family Friends

2/10

Poor

27 May 2026

Tate

Definitely not worth staying.

Business

2/10

Poor

25 May 2026

Tammi

Not recommended for a family stay.

Friends_and_family Family

2/10

Poor

25 May 2026

Victoria and Kris

If I could give this property anything lower than a one star I would! The check-in wasthe only thi g about this proporty that was easy. Upon entering; there is an overwhelming smell of cigarettes and the elevator smelled like vagrants had

Family

2/10

Poor

22 May 2026

Melissa A

The pool was cold, there were a lot of screaming kids, the air conditioning didn't work, the TV didn't work. They said I could get a refund but that has yet to happen. It took them 3 days to return the deposit to me. Definitely wouldn't recommend

Partner

10/10

Exceptional

22 May 2026

Derek

Staff was very helpful during my stay.

Self

4/10

Poor

22 May 2026

Lynsey

The rooms desperately need updated. Our AC in our room didn’t work. The pool was freezing cold. There was M&M’s on the floor under the chair in our room. When we asked for more towels they gave us the pool towels.
Pool table and dart game were nice to have onsite. The staff was nice. The breakfast was alright.

Family_with_children

2/10

Poor

18 May 2026

Chris

The first thing you notice is the trash, everywhere in the parking lot. Upon check in, the first thing I noticed was the paint chips on the floor. There was a sizable water stain on the ceiling that it had fallen from. The vents in the bathroom hadn’t been dusted in quite a while, just a guess. The baseboard in one corner was completely rotted. If my wife and I hadn’t been exhausted from traveling we would have checked out immediately and demanded a refund. Needless to say, we won’t be back.

Partner

4/10

Poor

17 May 2026

Savannaha

The pictures on the site are deceiving, room was much smaller than expected we traveled with our dog so needed to have room for her kennel wasn’t much space to move around it, the bathroom had visible water damage and mold spots, very outdated, mold in the hallway on carpet, smelled like pot everywhere. Breakfast was gone before 8:30 and no one was there to attend to the area. The ac was loud and sounded like rats running in the wall when kicked off.

Pet

4/10

Poor

17 May 2026

Eric

The pictures shown for the hotel when booking do not reflect reality. The hotel is dated and not clean. Our room was dated, not clean and many obvious repairs to previous issues/damage. The bathroom was not clean. We booked the room with 2 adults and 2 children and the room only had three towels and two washcloth’s. Went to the front desk to ask for an additional towel and was told they couldn’t provide any additional towels. Terrible customer service. Breakfast was less than desirable and food was not replenished. Will never stay at this hotel again and will make sure family and friends stay away from this hotel.

Friends_and_family Family

4/10

Poor

16 May 2026

Geoff

unfortunately, the two rooms that we had one of the rooms didn’t have a shower curtain along with no TV remote, 3 inches of water in the sink, spiders in the bathroom, wallpaper peeling, a refrigerator that wouldn’t close and the previous guest’s eardrops on the floor by the window. The other room was out of soap and conditioner. The parking lot had a few parking spots full of trash. After asking for a shower curtain around 11 PM I was told it would be 10 minutes and then that turned into me asking again in the morning and getting it within a few seconds unfortunately the stay was not very good. Probably won’t be back there, it seems like there are other hotels in the area for the same price or less that may have a more attentive to detail driven staff. we are in that area every couple months for cheerleading competitions and hopefully the next trip will have lodging will be better then the last

Friends_and_family Family

8/10

Excellent

12 May 2026

Tina

The facility was nice and clean, and the check-in staff was friendly and helpful. My only issue with service was when I asked for extra towels before showering and was told I could come get them in the morning. I would have preferred to have them brought up or provided at that time since I didn’t want to have to come downstairs before getting in the shower.
The hotel was overall very nice and quiet, except for some noise around 2am and again around 9am when people were loudly screaming either outside or in the hallway. Aside from that, it was a pleasant stay.

Partner

4/10

Poor

06 May 2026

Justin

First room wasn’t clean. Second room AC was not working properly.

Family

6/10

Pleasant

03 May 2026

Kim

Ran out of breakfast food before 9:00 am. Instead of replenishing the food, they just took everything down. Couldn’t find a working ice machine.

Family_with_children

2/10

Poor

03 May 2026

Corey

As soon as we walked into the hotel, we were hit with a putrid smell which lasted throughout the entire facility. The pool was closed by the health department. This was a fail on CS as we called before we came to verify the pool was open. They said yes. The pool had been closed by KCHD for several days at that point. The door knob to the first room was broken. It appeared the door had been kicked in and lightly repaired but the lock wouldn't work. The room had part of the ceiling laying on the bed. Many other spots on the ceiling were handing down, dripping as well as falling. The toilet was not attached to the wall. The wallpaper over the king bed had bubbled and was dripping a liquid down the wall. There was mold around the ceiling and vent area. The comforter had black mold stained into it. The sheets were stained. The bathtub was stained as well as the wall and floor had urine on it. We switched to a new room and it was exactly the same except the door hadn't been kicked in. We will NEVER go back to this hotel. I have emailed Wyndham and told them what how absolutely horrific this property is. Someone is going to get sick! We cancelled the second night and did get a refund after threatening to expose via social media. The 20 minutes we were in the room cost us $176 as it was not refunded.

Partner

6/10

Pleasant

30 Apr 2026

Chasity

Room was across from laundry so entire hall stunk. Pool closed by health department. Check in slow as computer down and attendant on her phone a lot.

Partner

8/10

Excellent

28 Apr 2026

Marlys

Comfortable bed. Goid breakfastr

2/10

Poor

25 Apr 2026

Kaleb

Its was horrible it was horrendous

2/10

Poor

19 Apr 2026

Whitney

I had a horrible experience with this particular location. First off, when I asked the front desk for another blanket for my kids bed they originally told me “NO” and that I shouldn’t have more than 5 people in the room anyway……Well I have 6 kids and I am not splitting them in different rooms. I finally was given an other blanket. Then I had to go back to the front desk and ask them to turn the music down as it was loud enough to be a club. Then to top it off there was no hot water for showers!!!! The roof leaked when it was storming and they had no idea if there was a tornado shelter as we were under a tornado watch during my stay. Will not recommend this hotel or stay in any other Wyndham hotel.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Marie

The air conditioning was poor with a indoor pool the humidity stayed in the room made it u comfortable to sleep reported 3 times the maintenance was prompt in addressing the call but the air conditioner still was poor didnt go below 78 stayed on all night they looked at a second time i then asked fir a different room. Went to the second room it wasnt any better I would like some kind of compensation but not sure i will be staying again. If i was able to open the windows which was about the same temp but the windows were bolted shut i was in room 103 and then 113

Friends_and_family Family

2/10

Poor

12 Apr 2026

Rene

The air worked but was noisy. There is no exhaust fan in the bathroom. The pool is disgusting. Very cloudy and unable to see the bottom. The top step on one of the ladders was broken. There was a constant drip coming from the ceiling in the hallway. Most of the exercise equipment would not turn on. There were water stains everywhere, some covered by spray paint. Very poor repair work. The pool, the bar, breakfast area and check in counter are all in the same room which made everything muggy with an odor. The pictures online look nothing like what we experienced. I will never stay there again. Worst hotel experience I have ever had.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Jason

Staff was nice and the Extras were cool but the bed was like a brick

Partner

4/10

Poor

06 Apr 2026

Jose Ruben

The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways.

Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around...

Family_with_children

4/10

Poor

03 Apr 2026

Jennifer

The place was filthy. Couldn't use the pool. Didn't even want to shower there.

Family_with_children

6/10

Pleasant

31 Mar 2026

Chasidy

Clean

6/10

Pleasant

29 Mar 2026

Stormy

air conditioning seems very lack luster and the staff seemed like it was an annoyance to have to help a guest in any way

Friends_and_family Friends

2/10

Poor

28 Mar 2026

Ryder

Terrible, dirty, unsafe

4/10

Poor

27 Mar 2026

Ramiro

No hot water in our room! The room was clean but hotel overall looked dirty

Partner

4/10

Poor

23 Mar 2026

Francis

Not clean. Great potential for the property. Good location.

Family_with_children

2/10

Poor

22 Mar 2026

Jafet

To begin with, the staff was very friendly at all times; however, the hotel's facilities are not well-maintained—there are many repairs with shoddy workmanship—and specifically in my room, I had to call maintenance twice due to issues in the bathroom, such as a lack of hot water and a clogged toilet and sink!

2/10

Poor

20 Mar 2026

Charlton

I highly DO NOT recommend!!!

Partner

8/10

Excellent

19 Mar 2026

Sarah

It was clean, comfy beds, but the hotel is old/dated and didn't always appear really clean. The whole lobby area was cold, no heat. And the heated pool wasn't very warm. Also the rooms hot water wasn't hot. Staff was helpful and the onsite restaurant was really good and good prices. They had pool tables which we enjoyed. Location was good for what we needed.

Family_with_children

6/10

Pleasant

19 Mar 2026

Matthew

Well... if you're a fan of heat.. this is a hard pass. The thermostat in both rooms (our first room and the one they moved us to) did not work. I actually got a space heater from Home Depot to make it better during the couple of cold nights. Layout was actually pretty nifty. I'm sure it is hopping in the summer. Right next door to Worlds of Fun. Staff was pleasant and seemed to have a general interest in your stay imbetterment, but lacked the drive. This really could be a swell place. We dug the layout, we enjoyed the overall cleanliness... but you could tell management was masking a lot of old problems.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Karen

Our stay was excellent wish it was longer. I will use this hotel again.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Michael

I generally stay at Wyndham hotels, a good value for the price, and have always had a very good experience. I had just come from a Drury hotel near the St. Louis airport because it was convenient for a one-night visit. And it was excellent.
So coming to the KC Wingate was a bit of a letdown. It's not bad, but a few things stand out. I arrived to a man smoking next to the front door, although a sign says \"no smoking within 50 feet\" of the door. Bad start. Then the setup is odd--you walk right into a \"wall\" that is the staircase to the second floor, and have to go around it to the desk. The desk staff was okay, though not especially upbeat. My last day a young woman--Amanda, maybe--was much better.
The main floor layout is interesting. Huge open area, with pool at one end and breakfast area/large bar at the other. Breakfast was decent, not exceptional. NO one ever used the bar, though I did watch a cricket match with some of the young guys who work at the hotel.
One thing I look for at a hotel is the fitness area. In this one my favorite machine--the stationary bike--was broken.
The room itself was fine. All the inside rooms surround the main floor and look down on it, a bit like many of the Hyatt hotels.
There places to eat within a short walk, fast food but quick and edible. It is close to the 395 freeway, and was only about 15 minutes to KCI. It is walkable to World of Fun amusement park, which was not open yet.
Not a bad experience, just...different.

Family

2/10

Poor

16 Mar 2026

bethany

The room was not extremely dirty, but was not the cleanest i had a baby in the room ad his chocolate milk leaked a lil on the sheet and the lady tried to keep my deposit

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Ross

Decent hotel, staff was friendly

Friends_and_family Family

2/10

Poor

04 Mar 2026

Ben

Bugs crawling on me at nite. Do not go here. This place is very dirty and bugs everywhere.

Self

4/10

Poor

27 Feb 2026

Brandon

The room wasn’t bad but the rest of the hotel was gross. Pool was closed for an unknown reason

Self

2/10

Poor

22 Feb 2026

Julie

Hands dans WORST hotel stay EVER! Didn’t have the room I reserved. Gave us a two queen bed room. AFTER unpacking no hot water in shower. Changed rooms. Wasn’t much better. We left at 5:30 am just to get out.

Partner

4/10

Poor

16 Feb 2026

Matthew

Super loud with the music being turned on suoer early. If you stay in pool facing room good luck sleeping you will everything from the pool area. Property not very clean but large parking lot.

Leisure Family_with_children

2/10

Poor

15 Feb 2026

Casaundra

Very bad area, bad parking lot. Mold in tub and ceiling, ceiling tiles were broken and barely holding on. Pool was awkwardly placed so didn't even want to use. Tried to pull the old trick of not giving my deposit back had to dispute with my bank. Will not be going back, and will not recommend.

Friends_and_family Friends

6/10

Pleasant

15 Feb 2026

Unique

Did not like them

2/10

Poor

15 Feb 2026

Quincey

The lobby was amazing. The pool was extremely cold and dirty. The hallway smelt like smoke and mildew clothes are spoiled milk. The hotel room was very dirty hair on the toilet and all in the tub. Sticky residue on the tables and counters. The breakfast food that was supposed to be cooked fresh was cold. Had to pay an additional $100 deposit and from the looks of things from the other reviews I won't be seeing my money. Everything was horrible

Partner

10/10

Exceptional

15 Feb 2026

Matt

Everything was good

10/10

Exceptional

10 Feb 2026

Bradley

Jessica at front desk was amazing. If only all clerks were as amazing as her. Besides being very beautiful, she was professional, courteous, and cares about the guests. The housekeeping staff were polite and courteous as well. The rooms were clean, however, they need some tlc done to them by somebody that is proud of what they do. Not someone that does work like a slumlord would. Other than that it was great.

Leisure Self

6/10

Pleasant

08 Feb 2026

Raygan

Room was okay. Staff very helpful and friendly. The food in the lobby was good. Our room was freezing and wouldn’t warm up and there were cracks in the ceiling and dirt all over our bathroom floor.

2/10

Poor

03 Feb 2026

Leandra

The room had roaches

Leisure Self

2/10

Poor

19 Jan 2026

Jenifer

I was placed in a corner room, tucked away next to an emergency stairwell. I had to stay 10 days due to a work commitment which they were paying for. In the 10 days I was there, my room was “cleaned” once (and by cleaned I mean I placed my own trash in the housekeeper’s trash bag and she placed new towels on the counter in the bathroom. NOTHING was ever actually cleaned.
Room was clean enough, but anytime the heat or AC kicked on it smelled of cigarette smoke from the folks outside smoking. Hot water was hit or miss.

But the worst part was the “free breakfast.” I don’t expect 5-star food… but it was literally the same EXACT meal all 10 days. Cold sausage links, eggs, tater tots and sausage gravy w/biscuits. There was dry cereal (Rice Krispies, Frosted Flakes, Raisin Bran) and a waffle maker… which is what I stuck to after the first day… after I noted that the gentleman who occasionally comes to check food quantity and stir the gravy was wearing his sanitary gloves while playing pool and using his phone and coming out of the restroom and then went directly to do his food duties. No thanks. Gross. Coffee and juices did not mix well either so I stuck to my own there too.

They do have a pool but the entire area is incredibly dark and most of the time it appears to be closed… although I did hear some kids splashing around.

The area itself seemed ok. I never felt unsafe, although I did often feel like my car was going to get hit or dinged from people flying in and out.

Business Self

8/10

Excellent

08 Jan 2026

Abigail

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Leisure Family_with_children

2/10

Poor

02 Jan 2026

Amy

The staff felt it was more important to talk to each other than it was to focus on the customer who was standing in front of them -- talking in a foreign language that makes people feel uncomfortable. Also, the heater in the room did not work well, leaving the room very cold. The lobby area was freezing as well, leaving us miserable while trying to eat our breakfast. The hot items on the breakfast were also cold.