Hotel Savoy Kansas City, Tapestry Collection

10/10

Exceptional

19 Apr 2026

Joseph

Breakfast was amazing. Valet friendly. Front desk travis very helpful

Friends

10/10

Exceptional

08 Apr 2026

Lisa

Everything was great at this hotel.

Partner

10/10

Exceptional

06 Apr 2026

Kelly

Nice vintage hotel close to everything in downtown KC! Everyone was friendly and check in/out was easy!

Partner

8/10

Excellent

05 Apr 2026

Valentin

Clean room.Noisy a/c

Family

4/10

Poor

05 Apr 2026

Matthew M

Staff were very friendly and helpful so this is not a criticism of them. Property is under renovation so perhaps that is a contributing factor.

10/10

Exceptional

05 Apr 2026

Judey

Great location, room very cozy and clean. Most staff friendly

Family

8/10

Excellent

04 Apr 2026

Jaimes

Room very clean and staff were nice and helpful.

Partner

10/10

Exceptional

03 Apr 2026

Ethan

To die for restaurant downstairs, clean rooms, and very helpful staff. A little dated, but obviously by design.

Partner

8/10

Excellent

30 Mar 2026

Olivia

It was a nice, short stay overall. The room was clean and the staff was helpful and friendly. We stayed in a corner suite, and one of the TV's wouldn't connect to the internet, and the coffee maker in the room was broken (leaked water everywhere when trying the brew). For our short stay this wasn't a big problem, and the front desk staff was helpful and offered to take care of these issues.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Richard

we had a light evening meal and drinks - the lobster bisque was great!

Family

6/10

Pleasant

29 Mar 2026

Dickson

Good room service. The room was way too hot, thermostat must be controlled remotely because pressing the buttons made no difference.

4/10

Poor

29 Mar 2026

Zachary

I don’t have much good to say as I booked two suites upon arrival after check in time they said I could only have one as the other was still not available. I later found out it was because they had it booked. I was given a lesser room with no compensation or even a mention of one! $400 a night suites yes plural but downgraded & lied to with absolutely nothing. Gave the mother & father in law the one suite & in my lesser room, no hand soap or body wash! It’s a really cool old somewhat upscale place that I wanted to love but just like most things these days absolutely horrible service. If it hadn’t been for the incredible dinner at the Savoy grill, there in house restaurant & the great service of the valet gentlemen I would say I’m never going back!

Partner

10/10

Exceptional

29 Mar 2026

Melanie

The room was super clean and the decor was amazing. Everything was super comfortable, too. I must specially mention that Travis and Madisyn at the front desk went above and beyond on providing the best customer service! Also Reggie in maintenance was so much fun, quick to solve our issue (which was minor), and the nicest guy. Lastly, the housekeepers were also extremely nice and personable. We will come back just for the customer service alone. Thank you all!

Friends

10/10

Exceptional

27 Mar 2026

Jennifer

Very nice . Super clean , employees very friendly and helpful

Family

10/10

Exceptional

23 Mar 2026

Sheila

It is an older building in the heart of downtown so it’s expected to not be perfect condition…this is why I gave it 4 stars. Valet waiting on you, handed keys over and went to front desk. Check in fast. Room was excellent!!!!! TV saying welcome with my name. The bathroom was a true handicap one. Complete roll in shower. Restaurant atmosphere was perfection. Will be back!!!!!! Stay here when you’re needing a place when your downtown KC!!!

Partner

10/10

Exceptional

22 Mar 2026

London

Really nice room exceeded expectations..

Partner

10/10

Exceptional

16 Mar 2026

Jacqueline

Very nice even with remodeling in progress.

10/10

Exceptional

14 Mar 2026

Laura

We never received our drink credits

10/10

Exceptional

09 Mar 2026

Stacy

The internet and AC were great, our in-room phone did not work, and the side tables were very dusty. We also didn't have enough towels, only 2 for 2 people. Couldn't call for room service on room phone, had to use personal phone. Asked for more towels and pillows and were told we needed to come down to the desk to retrieve them. Also, couldn't find hairdryer, eventually after searching everywhere, found it inside the draw safe, so random. The room service food was pretty good, but pricey. The menu had a happy hour price which I specifically mentioned while order, but when food was delivered the bill had a $5 delivery fee which was told on phone no fee. Asked the delivery person how come we weren't charged happy hour prices, he said that was only for dine in. Wish someone would have called back to let me know this prior to processing our order.

Partner

8/10

Excellent

05 Mar 2026

Kareen

Clean room - comfortable and spacious… undergoing a renovation so while it seems a little lack luster on the decor front (rooms, halls and lobby) I am sure it will be spectacular when finished!

10/10

Exceptional

02 Mar 2026

Jarrad

Room was crisp and clean. The staff was friendly.

Partner

6/10

Pleasant

28 Feb 2026

Joshua

Carpets were iffy, some staff were good, some not. They are renovating, it is a cool old building!

10/10

Exceptional

27 Feb 2026

Robyn

Great salary, clean and helpful staff!

10/10

Exceptional

26 Feb 2026

Akilah

Beautiful hotel, excellent location. Spacious rooms, just like the good old days, when this place was built in 1880 - oldest hotel in KC!

Partner

6/10

Pleasant

25 Feb 2026

Benjamin

Room was fairly small. Hotel seems to be a refurbished apartment building. Lobby is kind of odd. Ice and water were a bit of a challenge, but the restaurant has good food. It's not a 5 star hotel by any means....that why I gave it 3 stars. Quiet and comfortable though.

Self

8/10

Excellent

23 Feb 2026

Suzanne

Wonderful Staff. VERY accomodating and eager to help with my concerns about Hotel Remodel. The Savoy restaurant is beautiful, the food and drinks were very good.
Bed was very comfortable.

Self

10/10

Exceptional

23 Feb 2026

Andrew

Loved our room, room 301!

All the amenities and room service was wonderful. My only complaint was the coffee espresso maker. Leaked and didn’t work

Partner

10/10

Exceptional

17 Feb 2026

Thanh

Overall nice

10/10

Exceptional

17 Feb 2026

Rob

Concierge was very helpful in combining reservations and ensuring we were able to stay in 1 room the whole time, during a busy tournament at the convention center. Location was perfect, hotel was clean, staff was attentive to all needs, and restaurant experience was top notch.

Thanks to everyone on staff!

Family_with_children

10/10

Exceptional

15 Feb 2026

Job Ethan

Classy and historic

Leisure

10/10

Exceptional

12 Feb 2026

rachel

staff and hotel design

Business Self

10/10

Exceptional

06 Feb 2026

Adam

The staff and room were great!

10/10

Exceptional

02 Feb 2026

Joy

We had an amazing stay from the cleanliness of the hotel to the great food and service in the restaurant. We look forward to celebrating our one-year anniversary back at the Savoy!

Leisure Partner

8/10

Excellent

01 Feb 2026

Rachel

Cute hotel, nice location. Shower was cold though 😦

10/10

Exceptional

01 Feb 2026

Roy

Excellent room. Restaurant is special. I cannot wait to come back when the grand lobby renovations are completed.

6/10

Pleasant

30 Jan 2026

Joshua

Overall, it was a decent stay. The room itself was nice, but the hot water took nearly 20 minutes to heat up, which isn’t ideal if you value your time. The room also lacked basic furniture like a desk, so if you need to work, your only options are the couch, a lounge chair, or the bed.

I asked multiple times for additional espresso pods, but housekeeping consistently left only two at a time despite the machine clearly having space for four, which felt unnecessarily cheap. To top it off, the paid parking lot next to the building lacks security cameras, and my rental car was broken into overnight—my driver’s side window was smashed.

Overall, I would likely stay elsewhere next time I’m in Kansas City.

Business Self

8/10

Excellent

29 Jan 2026

Gregg

Everything was nice. The key cards were not working, and everyone went out of their way to make sure you got to and into your room promptly.

Leisure Self

2/10

Poor

23 Jan 2026

Matthew

the heat did not work and no hot water ,, you tell me!! never again !

10/10

Exceptional

22 Jan 2026

Amber

Clean stylish room, nice view, very nice staff. Wish we could have stayed longer.

10/10

Exceptional

20 Jan 2026

Dodi

Room was great and staff was very helpful and friendly.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Denise

Staff was nice. Room clean. Carpet stained. No coffee.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Stepan

Great

10/10

Exceptional

06 Jan 2026

Pattie

*

Partner

10/10

Exceptional

06 Jan 2026

Jermaine

Great place

10/10

Exceptional

02 Jan 2026

Hayley

Lovely stay, friendly staff, no complaints!

Business Partner

10/10

Exceptional

02 Jan 2026

MaKayla

Excellent as always, clean room and bathroom, great amenities as well as location. The room was a little hot but thats to be expected when we have 70° in December. Staff was quick to accommodate with a large fan! Thank you for a great stay

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Elizabeth

Amazing service at the check in desk. Gorgeous room. Lovely bar & grill. Great renovation/update to this historic building. I hope to stay here again!

Leisure Self

10/10

Exceptional

02 Jan 2026

Colleen

Beautiful hotel and wonderful staff

Business_and_leisure Family

8/10

Excellent

01 Jan 2026

Scott

Very nice staff. Christmas Day so very limited. No dining so we had to leave the area to find meals

Partner

10/10

Exceptional

01 Jan 2026

Paul

The King suite was gorgeous and roomy. The hotel vibe is great, being such a fabulous old building!

Leisure Partner

10/10

Exceptional

31 Dec 2025

Alexis

Clean room- you can see they cleaned ahead of rhe stay. Carpet was super dirty and pull out couch as well.
Housekeeping and front desks were super tentative. Great view of The City from our corner king suite.

Leisure

10/10

Exceptional

26 Dec 2025

Neeley

the hotel was beautiful! The staff was super helpful with getting around. A beautiful piece of history.

Friends_and_family Family

8/10

Excellent

24 Dec 2025

ron

Rooms are small carpet was dirty and the breakfast hashbrowns were hard and not edible. Staff was very helpful with the exception of the valet not being able to drive a manual transmission, and I had to retrieve my own vehicle paying for the valet

10/10

Exceptional

24 Dec 2025

katrina

nice staff and hotel

10/10

Exceptional

21 Dec 2025

Al

The staff was incredible; from front desk to housekeeping, they seemed to bend over backwards for me.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Melanie

Very cool vibe and spacious rooms.

Self

10/10

Exceptional

16 Dec 2025

jack

Nice and clean rooms. The customer service at the lobby was great. Easy to check in and out.

Leisure Self

10/10

Exceptional

16 Dec 2025

Zach

Great location and clean

8/10

Excellent

16 Dec 2025

William

Staff was excellent. The bar area was super -- what history. Valet service waas very, very good.

10/10

Exceptional

10 Dec 2025

Jeremy

Very nice hotel for the money. Restaurant was very professional and accommodating. Food wasn’t really my taste but it was fancy. Travis at the front was very easy to converse with. Alicia was kind to talk with also. The rooms were cleaned and nice. We had the city view with a corner room. Beautiful windows and view. Highly recommend for downtown KC.

Business_and_leisure Family

6/10

Pleasant

08 Dec 2025

Jack

The rooms are somewhat small by layout. The building is historic, so it does show its age in things like a difficulty getting hot water (but it does work).
All in all, it was fine. Not great though

Partner

10/10

Exceptional

08 Dec 2025

Janet

The staff were amazing and helpful. Great location to everything!!

Leisure Friends

10/10

Exceptional

07 Dec 2025

Bryan

Room was very clean and comfortable. Everything operated well.

Leisure Family

10/10

Exceptional

03 Dec 2025

Jessi

This hotel was great! Newly renovated, spacious rooms and convenient location. Also, lots of vanity space which was amazing for three girls. The restaurant’s food and cocktails were delicious! Would definitely stay again!!

Leisure Friends

6/10

Pleasant

30 Nov 2025

Shirley

Body wash bottle was empty. Staff was nice and helpful.

Leisure Family

10/10

Exceptional

28 Nov 2025

Jason

Great hotel. Excellent location to the power and lights district. Savoy restaurant is top notch. Awesome food

Partner

10/10

Exceptional

23 Nov 2025

James

Super friendly staff.

Business_and_leisure Family

8/10

Excellent

23 Nov 2025

Russell

Great location, old school vibe with updated decor and additions, and great bar and dining room.

Leisure Self

10/10

Exceptional

20 Nov 2025

Harlan

Me and my gf had booked a 1 bed room for our 3 year anniversary, not only has the room been above our expectations and exactly what we were wanting, but the lady at the front desk (who has been working at the front all day Thursday, I didn’t get her name!) has been the most helpful worker I think i’ve ever seen in any establishment. She kept very friendly conversation with us and seemed very happy about us having our 3 year at this hotel, and even invited us to the snack shop to help ourselves to what snacks and drinks were there. Me and my girlfriend both decided that if we wanna have a night in Kansas City again, we’re going though with you guys just because this worker lady was so friendly and welcoming. Thank you all for the experience!

Leisure Partner

2/10

Poor

20 Nov 2025

Erin

Clogged sink exhort parking fee. No help with bags. Creepy hotel. Staff seemed to blame everything on the age of the hotel.

Leisure Friends

8/10

Excellent

19 Nov 2025

Olumuyiwa Moses

Clean room

Business Self

8/10

Excellent

19 Nov 2025

Auli

Nice property but poor communication from the valet service.

Business Partner

10/10

Exceptional

17 Nov 2025

Catherine

The Hotel Savoy was so helpful in fixing the Hotels.com screwup that almost left us paying for two nights at the hotel, and having canceled reservations. Nice hotel, definitely recommend.

10/10

Exceptional

15 Nov 2025

Bret

Very nice hotel. Quiet and clean.

Leisure Partner

8/10

Excellent

15 Nov 2025

Bayyan

The staff was great, the property is well kept, and M.J. and Alecia when above and beyond to make sure my stay pleasant.

Leisure Self

10/10

Exceptional

10 Nov 2025

Alice

i really appreciated that the hotel had my room ready early and also provided me with the extra roll-away bed in my room. Staff were always friendly too. I would definitely come back. My only note would be that i didn't really care for the scent of the lobby. It did not smell pleasant. Like a musty cucumber. blech.

Friends_and_family Friends

4/10

Poor

09 Nov 2025

Rhonda

Coffee maker did not work. Even if it did, there was only decaf in the pod case. The water faucet made a high pitch noise all night. Water pressure was very low. Bathroom needs an exhaust vent.

Leisure Family

10/10

Exceptional

07 Nov 2025

LINDA

beautiful historic hotel. love the smell of the entire hotel.
rooms decor is wonderful. we had a great time at the savor restaurant and bar.

10/10

Exceptional

29 Oct 2025

Matthew

The historical venue is awesome and the staff is amazing

Business

10/10

Exceptional

26 Oct 2025

Christopher

Room was clean and bed was super comfortable.

Leisure Partner

6/10

Pleasant

20 Oct 2025

Ashley

The room was dirty, not as pictured. Maid service didn’t come in the second day and empty trash or remove room service dishes. No parking. Loud outside, could hear people yelling on the street. Overall not worth the money. Was expecting so much better. Staff was very responsive when asked for extras like pillows and towels, that was the only plus.

10/10

Exceptional

18 Oct 2025

Sue Ellen

Hotel was clean. Staff was polite. Not much variety at the dining room.

Business Family

10/10

Exceptional

14 Oct 2025

Zacarias

Excellent hotel with great amenities

Friends_and_family Friends

4/10

Poor

13 Oct 2025

Douglas

Lacking amenities! No ice machines on the floors, you had to get ice from the front desk, and with only one attendant and two people in front of you on a Sunday morning in your pajamas…no! No lobby coffee, no vending, no microwave ovens. Room was nice, 5 star blackout curtains!

Leisure Partner

10/10

Exceptional

13 Oct 2025

Patrick

Great stafff. The restaurant had excellent food

Business Self

10/10

Exceptional

12 Oct 2025

Gennesa

We love the location. It was clean and felt very safe.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Brian

Great downtown location and great hotel. Will stay again

Leisure Family

10/10

Exceptional

07 Oct 2025

Coral

It was great!

10/10

Exceptional

29 Sep 2025

Jason

Alicia was awesome

10/10

Exceptional

29 Sep 2025

James

I'm reading the overall experience. The cleanliness and friendliness of the staff was perfect. The restaurant was AMAZING.. while we didn't have dinner there, e sat at the bar for dessert and drinks. The drinks were s good s and ever had and the staff was friendlier the anywhere we've ever stayed.

***HERE’S THE REAL TEST!!! My wife and I were in town for the Chiefs/Ravens game. We arrived Friday for a 3 night stay. Friday late-morning my wife's mother had an accident and was being admitted to the hospital. Without question, the hotel only charged us for our 1 night stay, no fees or penalties for having to cancel late and leave early. They made the experience (which was already stressful) pleasant and easy. I would recommend this Hotel based on that alone.

BEST PLACE WE'VE EVER STAYED.

Leisure Family

8/10

Excellent

28 Sep 2025

William

Unique property. Oldest operating hotel and restaurant west of Mississippi. Free parking. Very limited amenities. Restaurant one of the best in Kansas City. Historically a favorite of Harry Truman. We had a fabulous experience. Staff excellent! Very boutique experience. We will stay here again.

Leisure Partner

10/10

Exceptional

20 Sep 2025

michaela

Fantastic experience!

8/10

Excellent

18 Sep 2025

Dennis

Rooms are decently spacious. Entire facility was quiet. Only issue is I was charged for valet parking that I never requested/used. Will more than likely stay again.

Leisure Partner

10/10

Exceptional

17 Sep 2025

josephine

Nice!

Leisure Partner

8/10

Excellent

16 Sep 2025

Aldo

The hotel was not business friendly. There was no place for our team to set-up and do work on our laptops. A coffee shop that opened early would have been great. We ended up going to the Marriott to use their amenities. However, that's just a comment on the amenities available. The room and staff were great! Same goes for the bar downstairs.

Business

10/10

Exceptional

16 Sep 2025

Jeffrey

Circa 1880 property. Was wonderfully maintained. The staff was very friendly minus the night auditor. The restaurant was great and my room was beautiful.

Business Self

8/10

Excellent

12 Sep 2025

Alicia

KC Bday

Partner and I were in KC on a quick birthday getaway and enjoyed its proximity to other attractions and restaurants.
The bellhops and valet workers were not interactive or welcoming but the clerks at the desk were always friendly and engaging.

Partner

6/10

Pleasant

08 Sep 2025

Selina

My husband and I stayed there the night after we got married before we headed out on our honeymoon. We were excited to stay there on our wedding night as we had taken a staycation there early on in our relationship. During our staycation we mentioned that it was our anniversary and they wrote us a nice note and gave us some drink coupons for the savoy. I mentioned when booking that we would be staying there for our wedding night and there was no acknowledgment whatsoever. The hotel used to be 21c museum hotel which had galleries of art and was very alive. We were disappointed with many things. At check in and check out no one was at the desk. We waited there for a while until I said excuse me is anyone there? A staff member came out from behind a wall and hastily gave us a key. When we returned our keys it was much of the same. The hotel is no longer warm and welcoming. I don’t know if it’s just the recent transition or what, but we had an excellent experience before and not so much this time. Not sure that we will want to book again.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Riong

Overall a great experience! Great staff, friendly service, will have to come back again one day!

Leisure Partner

10/10

Exceptional

05 Sep 2025

Heather

The location was good and we were able to park close by for free. What set this place apart was how incredibly comfortable the room was! The beds, the toiletries were really nice, and the robes were amazing! I felt like I was at a spa. Would have loved to stay another day!

Leisure Friends