Hotel Savoy Kansas City, Tapestry Collection By H

6/10

Pleasant

28 Jul 2026

Leslie

Super comfortable room but it got super hot and when I called the front she really didn’t offer help. I asked for a fan which was not available, it’s a cool hotel overall just needs to fix some AC issues.

10/10

Exceptional

27 Jul 2026

Julie

We were shocked by how luxurious this was for the price! We were there on a slow weekend and also managed to find free street parking.

2/10

Poor

26 Jul 2026

Tony

The hotel was very nice. However, when we arrived, we were given a choice on parking. We could do either valet parking ot $39/night or parking in a public lot adjacent to the hotel at $15/night. Opting for the public parking, we were directed to that lot. Upon checking out, we discovered that our car was missing, in fact, stolen. We contacted the lot management to confirm that they did not have it towed. Since we paid, they did not. The hotel was not helpful in any way. We were on our own.

10/10

Exceptional

24 Jul 2026

Olivia

Got the corner view room and it was really hot! Other than that, loved the stay and the food!

10/10

Exceptional

23 Jul 2026

Dolav

Great place! Love the historic atmosphere

6/10

Pleasant

23 Jul 2026

Jason

Hard to get ice. A/C wasn’t working in first room, had to switch.

6/10

Pleasant

20 Jul 2026

Melissa

Overall the place was beautiful and I loved my first room but unfortunately the ac was not working properly n the technician wasn’t able to fix it so we were moved to another room which was much smaller n less comfortable and also had an air conditioning problem because at that point it apparently was a hotel wide issue so it was very hard to sleep because it was stuffy in the rooms

Partner

10/10

Exceptional

20 Jul 2026

Morgane

The room was amazing and the staff super helpful. I also really recommend the restaurant at the hotel that was amazing.

Business

10/10

Exceptional

19 Jul 2026

Heather

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Partner

2/10

Poor

19 Jul 2026

Pedro

The room did not have any air conditioning.

Friends

2/10

Poor

04 Jul 2026

Kojo

The air conditioning was broken during an extreme heat wave. It had been broken. They did not tell guests when they checked in it was broken misrepresenting what was advertised for amenities for the hotel. They took the $520/night and waited for guests to “discover” this very unpleasant surprise. Shockingly unprofessional and amongst the worst staff and hotel experiences I’ve ever had.

2/10

Poor

04 Jul 2026

Adrian

AC didn’t work. Got moved to 3 different rooms and both nights had to wait hours to get ac fixed

Self

6/10

Pleasant

01 Jul 2026

jennifer

Our first room was blowing out heat (85°) so we were switched to a second room which was fine. It did take 20 min for us to have hot water …every shower. Dinner was good and bartender was friendly. Breakfast buffet was absolutely horrible.

Partner

8/10

Excellent

27 Jun 2026

Beckie

The trash trucks tight below our window at8am was not fun.

2/10

Poor

17 Jun 2026

Gisselle

We had a horrible experience, we were moved from our original room three times because of dirty rooms, ac not working. The staff was very nice but I wasn’t the only guest having the same issues. I will not go back!

Friends

10/10

Exceptional

11 Jun 2026

Gerard

This is a wonderful old world hotel right in the heart of things. Great facilities and walking distance to everything....and the price is outstanding for what you get.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jeffrey

The Savoy always provides amazing service and the room was extremely clean. Perfect 3 day stay!

Partner

8/10

Excellent

02 Jun 2026

Kathy

There were definitely some spots that looked really cool. I just think they could maybe go with the boutique flair a little bit more so that we could get the feel of such a grand old hotel better. the front desk person while very pleasant was not helpful at all as far as telling us where the elevator even was at, what time they had breakfast or about the restaurant. She really didn’t give us any information so we were a little disappointed in that.

10/10

Exceptional

30 May 2026

Carrie

We had a very nice stay at the historic Savoy Hotel which is in a great location in downtown Kansas City. When we arrived, the room were given had an issue with the air conditioning. The front desk person, Leah, took care of everything right away and gave us another room. We were so appreciative and it made our stay that much better. The staff at the front desk and in the restaurant were top notch and very accommodating. From dinner the day we arrived to three wonderful breakfasts, everything was really tasty and fresh. I especially loved the pork dish we had as well as the beet salad. The overnight parking lot right next to the hotel was only $10 too!

Partner

6/10

Pleasant

30 May 2026

joy

Coffee machine in room did not work. No one at the front desk. Small rooms.

Great location though.

Partner

10/10

Exceptional

30 May 2026

Wenlei

Nice location in a historic area.

Self

10/10

Exceptional

28 May 2026

Debra

The staff were helpful.

Partner

10/10

Exceptional

26 May 2026

James

Great!

2/10

Poor

26 May 2026

Rachel

The hotel appears extremely nice in the booking app, and I don’t normally complain but it was one thing after another. upon arrival our room had hairs all over in the bathroom, the tv did not work, and we had no towels. The kitchen was closed for dinner and breakfast the next day “due to equipment issues” and the cherry on top what that they entered our room without knocking before checkout time. Over all the poor front desk girls are trying their best but this hotel was a series of unfortunate events.

Partner

10/10

Exceptional

26 May 2026

Alexis

Great stay, comfortable room and great TV, too.

Partner

10/10

Exceptional

26 May 2026

Justin

Excellent hotel! Definitely recommend and will be staying there again in the future.

Partner

10/10

Exceptional

25 May 2026

Allen

Wonderful room and clean hotel. Very quiet and helpful staff!

Partner

10/10

Exceptional

19 May 2026

Heather

Staff at a so kind. Had some air conditioners issues, they upgraded our room and provided complimentary breakfast.

Family

10/10

Exceptional

19 May 2026

Sharon

Loved our beautiful experience!

Partner

10/10

Exceptional

18 May 2026

John

Location and on site restaurant was amazing!

Friends

10/10

Exceptional

15 May 2026

Rick

All was good especially the staff

Self

10/10

Exceptional

07 May 2026

Stephanie

Beautiful hotel. Clean rooms

8/10

Excellent

06 May 2026

Kristin

Great rooms - very swanky and fun. The bathrooms were exquisite! The Savoy restaurant was excellent. Friendly servers, great food and drinks! The valets and the staff made the stay better. They really went the extra mile and made us feel welcome in their city. I would definitely stay here again.

Partner

10/10

Exceptional

04 May 2026

David

Great breakfast and bar selections.

10/10

Exceptional

04 May 2026

Randall

Nice hotel, staff was really nice.

Self

10/10

Exceptional

02 May 2026

Alejandro

Went above and beyond expectations.

Room was cleaned everyday and the staff were very nice. They always greeted me with a smile when I walked in the hotel

Self

10/10

Exceptional

28 Apr 2026

Rebecca

The room was beautiful and clean.

Partner

10/10

Exceptional

19 Apr 2026

Joseph

Breakfast was amazing. Valet friendly. Front desk travis very helpful

Friends

10/10

Exceptional

08 Apr 2026

Lisa

Everything was great at this hotel.

Partner

10/10

Exceptional

06 Apr 2026

Kelly

Nice vintage hotel close to everything in downtown KC! Everyone was friendly and check in/out was easy!

Partner

8/10

Excellent

05 Apr 2026

Valentin

Clean room.Noisy a/c

Family

4/10

Poor

05 Apr 2026

Matthew M

Staff were very friendly and helpful so this is not a criticism of them. Property is under renovation so perhaps that is a contributing factor.

10/10

Exceptional

05 Apr 2026

Judey

Great location, room very cozy and clean. Most staff friendly

Family

8/10

Excellent

04 Apr 2026

Jaimes

Room very clean and staff were nice and helpful.

Partner

10/10

Exceptional

03 Apr 2026

Ethan

To die for restaurant downstairs, clean rooms, and very helpful staff. A little dated, but obviously by design.

Partner

8/10

Excellent

30 Mar 2026

Olivia

It was a nice, short stay overall. The room was clean and the staff was helpful and friendly. We stayed in a corner suite, and one of the TV's wouldn't connect to the internet, and the coffee maker in the room was broken (leaked water everywhere when trying the brew). For our short stay this wasn't a big problem, and the front desk staff was helpful and offered to take care of these issues.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Richard

we had a light evening meal and drinks - the lobster bisque was great!

Family

6/10

Pleasant

29 Mar 2026

Dickson

Good room service. The room was way too hot, thermostat must be controlled remotely because pressing the buttons made no difference.

4/10

Poor

29 Mar 2026

Zachary

I don’t have much good to say as I booked two suites upon arrival after check in time they said I could only have one as the other was still not available. I later found out it was because they had it booked. I was given a lesser room with no compensation or even a mention of one! $400 a night suites yes plural but downgraded & lied to with absolutely nothing. Gave the mother & father in law the one suite & in my lesser room, no hand soap or body wash! It’s a really cool old somewhat upscale place that I wanted to love but just like most things these days absolutely horrible service. If it hadn’t been for the incredible dinner at the Savoy grill, there in house restaurant & the great service of the valet gentlemen I would say I’m never going back!

Partner

10/10

Exceptional

29 Mar 2026

Melanie

The room was super clean and the decor was amazing. Everything was super comfortable, too. I must specially mention that Travis and Madisyn at the front desk went above and beyond on providing the best customer service! Also Reggie in maintenance was so much fun, quick to solve our issue (which was minor), and the nicest guy. Lastly, the housekeepers were also extremely nice and personable. We will come back just for the customer service alone. Thank you all!

Friends

10/10

Exceptional

27 Mar 2026

Jennifer

Very nice . Super clean , employees very friendly and helpful

Family

10/10

Exceptional

23 Mar 2026

Sheila

It is an older building in the heart of downtown so it’s expected to not be perfect condition…this is why I gave it 4 stars. Valet waiting on you, handed keys over and went to front desk. Check in fast. Room was excellent!!!!! TV saying welcome with my name. The bathroom was a true handicap one. Complete roll in shower. Restaurant atmosphere was perfection. Will be back!!!!!! Stay here when you’re needing a place when your downtown KC!!!

Partner

10/10

Exceptional

22 Mar 2026

London

Really nice room exceeded expectations..

Partner

10/10

Exceptional

16 Mar 2026

Jacqueline

Very nice even with remodeling in progress.

10/10

Exceptional

14 Mar 2026

Laura

We never received our drink credits

10/10

Exceptional

09 Mar 2026

Stacy

The internet and AC were great, our in-room phone did not work, and the side tables were very dusty. We also didn't have enough towels, only 2 for 2 people. Couldn't call for room service on room phone, had to use personal phone. Asked for more towels and pillows and were told we needed to come down to the desk to retrieve them. Also, couldn't find hairdryer, eventually after searching everywhere, found it inside the draw safe, so random. The room service food was pretty good, but pricey. The menu had a happy hour price which I specifically mentioned while order, but when food was delivered the bill had a $5 delivery fee which was told on phone no fee. Asked the delivery person how come we weren't charged happy hour prices, he said that was only for dine in. Wish someone would have called back to let me know this prior to processing our order.

Partner

8/10

Excellent

05 Mar 2026

Kareen

Clean room - comfortable and spacious… undergoing a renovation so while it seems a little lack luster on the decor front (rooms, halls and lobby) I am sure it will be spectacular when finished!

10/10

Exceptional

02 Mar 2026

Jarrad

Room was crisp and clean. The staff was friendly.

Partner

6/10

Pleasant

28 Feb 2026

Joshua

Carpets were iffy, some staff were good, some not. They are renovating, it is a cool old building!

10/10

Exceptional

27 Feb 2026

Robyn

Great salary, clean and helpful staff!

10/10

Exceptional

26 Feb 2026

Akilah

Beautiful hotel, excellent location. Spacious rooms, just like the good old days, when this place was built in 1880 - oldest hotel in KC!

Partner

6/10

Pleasant

25 Feb 2026

Benjamin

Room was fairly small. Hotel seems to be a refurbished apartment building. Lobby is kind of odd. Ice and water were a bit of a challenge, but the restaurant has good food. It's not a 5 star hotel by any means....that why I gave it 3 stars. Quiet and comfortable though.

Self

8/10

Excellent

23 Feb 2026

Suzanne

Wonderful Staff. VERY accomodating and eager to help with my concerns about Hotel Remodel. The Savoy restaurant is beautiful, the food and drinks were very good.
Bed was very comfortable.

Self

10/10

Exceptional

23 Feb 2026

Andrew

Loved our room, room 301!


All the amenities and room service was wonderful. My only complaint was the coffee espresso maker. Leaked and didn’t work

Partner

10/10

Exceptional

17 Feb 2026

Thanh

Overall nice

10/10

Exceptional

17 Feb 2026

Rob

Concierge was very helpful in combining reservations and ensuring we were able to stay in 1 room the whole time, during a busy tournament at the convention center. Location was perfect, hotel was clean, staff was attentive to all needs, and restaurant experience was top notch.

Thanks to everyone on staff!

Family_with_children

10/10

Exceptional

15 Feb 2026

Job Ethan

Classy and historic

Leisure

10/10

Exceptional

12 Feb 2026

rachel

staff and hotel design

Business Self

10/10

Exceptional

06 Feb 2026

Adam

The staff and room were great!

10/10

Exceptional

02 Feb 2026

Joy

We had an amazing stay from the cleanliness of the hotel to the great food and service in the restaurant. We look forward to celebrating our one-year anniversary back at the Savoy!

Leisure Partner

8/10

Excellent

01 Feb 2026

Rachel

Cute hotel, nice location. Shower was cold though 😦

10/10

Exceptional

01 Feb 2026

Roy

Excellent room. Restaurant is special. I cannot wait to come back when the grand lobby renovations are completed.

6/10

Pleasant

30 Jan 2026

Joshua

Overall, it was a decent stay. The room itself was nice, but the hot water took nearly 20 minutes to heat up, which isn’t ideal if you value your time. The room also lacked basic furniture like a desk, so if you need to work, your only options are the couch, a lounge chair, or the bed.

I asked multiple times for additional espresso pods, but housekeeping consistently left only two at a time despite the machine clearly having space for four, which felt unnecessarily cheap. To top it off, the paid parking lot next to the building lacks security cameras, and my rental car was broken into overnight—my driver’s side window was smashed.

Overall, I would likely stay elsewhere next time I’m in Kansas City.

Business Self

8/10

Excellent

29 Jan 2026

Gregg

Everything was nice. The key cards were not working, and everyone went out of their way to make sure you got to and into your room promptly.

Leisure Self

2/10

Poor

23 Jan 2026

Matthew

the heat did not work and no hot water ,, you tell me!! never again !

10/10

Exceptional

22 Jan 2026

Amber

Clean stylish room, nice view, very nice staff. Wish we could have stayed longer.

10/10

Exceptional

20 Jan 2026

Dodi

Room was great and staff was very helpful and friendly.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Denise

Staff was nice. Room clean. Carpet stained. No coffee.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Stepan

Great

10/10

Exceptional

06 Jan 2026

Pattie

*

Partner

10/10

Exceptional

06 Jan 2026

Jermaine

Great place

10/10

Exceptional

02 Jan 2026

Hayley

Lovely stay, friendly staff, no complaints!

Business Partner

10/10

Exceptional

02 Jan 2026

MaKayla

Excellent as always, clean room and bathroom, great amenities as well as location. The room was a little hot but thats to be expected when we have 70° in December. Staff was quick to accommodate with a large fan! Thank you for a great stay

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Elizabeth

Amazing service at the check in desk. Gorgeous room. Lovely bar & grill. Great renovation/update to this historic building. I hope to stay here again!

Leisure Self

10/10

Exceptional

02 Jan 2026

Colleen

Beautiful hotel and wonderful staff

Business_and_leisure Family

8/10

Excellent

01 Jan 2026

Scott

Very nice staff. Christmas Day so very limited. No dining so we had to leave the area to find meals

Partner

10/10

Exceptional

01 Jan 2026

Paul

The King suite was gorgeous and roomy. The hotel vibe is great, being such a fabulous old building!

Leisure Partner

10/10

Exceptional

31 Dec 2025

Alexis

Clean room- you can see they cleaned ahead of rhe stay. Carpet was super dirty and pull out couch as well.
Housekeeping and front desks were super tentative. Great view of The City from our corner king suite.

Leisure

10/10

Exceptional

26 Dec 2025

Neeley

the hotel was beautiful! The staff was super helpful with getting around. A beautiful piece of history.

Friends_and_family Family

8/10

Excellent

24 Dec 2025

ron

Rooms are small carpet was dirty and the breakfast hashbrowns were hard and not edible. Staff was very helpful with the exception of the valet not being able to drive a manual transmission, and I had to retrieve my own vehicle paying for the valet

10/10

Exceptional

24 Dec 2025

katrina

nice staff and hotel

10/10

Exceptional

21 Dec 2025

Al

The staff was incredible; from front desk to housekeeping, they seemed to bend over backwards for me.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Melanie

Very cool vibe and spacious rooms.

Self

10/10

Exceptional

16 Dec 2025

jack

Nice and clean rooms. The customer service at the lobby was great. Easy to check in and out.

Leisure Self

10/10

Exceptional

16 Dec 2025

Zach

Great location and clean

8/10

Excellent

16 Dec 2025

William

Staff was excellent. The bar area was super -- what history. Valet service waas very, very good.

10/10

Exceptional

10 Dec 2025

Jeremy

Very nice hotel for the money. Restaurant was very professional and accommodating. Food wasn’t really my taste but it was fancy. Travis at the front was very easy to converse with. Alicia was kind to talk with also. The rooms were cleaned and nice. We had the city view with a corner room. Beautiful windows and view. Highly recommend for downtown KC.

Business_and_leisure Family

6/10

Pleasant

08 Dec 2025

Jack

The rooms are somewhat small by layout. The building is historic, so it does show its age in things like a difficulty getting hot water (but it does work).
All in all, it was fine. Not great though

Partner

10/10

Exceptional

08 Dec 2025

Janet

The staff were amazing and helpful. Great location to everything!!

Leisure Friends

10/10

Exceptional

07 Dec 2025

Bryan

Room was very clean and comfortable. Everything operated well.

Leisure Family