CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Springhill Suites By Marriott Kansas City Country

Kansas City - KS · United States

4500 Madison AveView location

9.0/10Excellent820 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood8.0/108.0
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites By Marriott Kansas City Country

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kansas City?

This hotel has 324 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves.

LCD televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Distances are displayed to the nearest 0. 1 mile and kilometer.

Country Club Plaza - 0. 5 km / 0. 3 mi- Jacob L. Loose Memorial Park - 1. 5 km / 0. 9 mi- 39th Street West - 1.

Read more about this hotelShow less

With a stay at SpringHill Suites by Marriott Kansas City Plaza in Kansas City (West Plaza), you'll be within a 5-minute drive of University of Kansas Medical Center and Nelson-Atkins Museum of Art.

This hotel is 8.2 mi (13.2 km) from GEHA Field at Arrowhead Stadium and 3.6 mi (5.8 km) from Kansas City Convention Center. Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves.

55-inch LCD televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kansas City? This hotel has 324 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 22.00 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Saint Luke's Hospital 1.1 km / 0.7 mi
39th Street West 1.4 km / 0.9 mi
Warehouse On Broadway 1.4 km / 0.9 mi
University of Kansas Medical Center 1.5 km / 1 mi
Kansas City Art Institute 1.7 km / 1.1 mi
Kemper Museum of Contemporary Art 1.7 km / 1.1 mi
University of Missouri-Kansas City 1.9 km / 1.2 mi
Nelson-Atkins Museum of Art 2 km / 1.2 mi
Uptown Theater 2.1 km / 1.3 mi
KU Medical Center 2.3 km / 1.4 mi
Westwood Medical Pavilion 2.9 km / 1.8 mi
Just Off Broadway Theatre 3.4 km / 2.1 mi
Rosedale Memorial Arch 3.4 km / 2.1 mi
Shawnee Indian Mission Historical Site 3.6 km / 2.2 mi
Crown Center 4.3 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
Show 19 more facilities & services
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • NewspapersExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 33 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Facilities with extra charge

    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE TWO QUEEN BEDS

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Facilities with extra charge

    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable15 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Individually adjustable heating
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE KING SIZE BED

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Individually adjustable heating
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 33 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 33 m²SUI.H6-4
    SUITE AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites By Marriott Kansas City Country

    SUITE Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-4

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites By Marriott Kansas City Country

9.0
Excellent
820 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
8.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Dane
Good stay and a convenient spot to stay for a night out on the plaza or westport
8/10
Excellent
26 Jul 2026
Xixi
It was a good stay. Hotel room was clean and comfortable.
8/10
Excellent
26 Jul 2026
Brittney
Staff was great. The room was clean. The mattress on the trundle was not great and had stains but other than that it was a great stay.
10/10
Exceptional
25 Jul 2026
Ramesh
Really good hotel with friendly staff.
8/10
Excellent
20 Jul 2026
Elizabeth
I had a great experience with SpringHill. The hotel was able to accommodate an early check in, the staff was kind and helpful, the exercise room had a plethora of equipment to use, and the room was very clean and additionally furnished with a minifridge and microwave. The only subpar aspects were the $22/car parking fee and an ill-stocked continental breakfast bar. I'd definitely stay here again, but I'd look into parking additional cars elsewhere.
Friends_and_family Friends
10/10
Exceptional
18 Jul 2026
Kim
Great
10/10
Exceptional
17 Jul 2026
Al
The staff was so very helpful in finding the must sees in our short time there. The hotel was very clean too!
Family
2/10
Poor
10 Jul 2026
Wendy
The reception staff were very rude
Partner
10/10
Exceptional
07 Jul 2026
Shane
Great place to stay
10/10
Exceptional
05 Jul 2026
Catherine O
Great location for the plaza district Resturants and shopping!
Reception staff are always a great help !
Family
10/10
Exceptional
02 Jul 2026
Nicole
Super friendly staff that made check in enjoyable. Clean and quiet room with comfortable beds. Great stay!
Family_with_children
10/10
Exceptional
02 Jul 2026
Meribeth
Was only at the hotel for an overnight visit. The room was clean, quiet and easy to find. I would definitely recommend.
Friends
10/10
Exceptional
22 Jun 2026
Giovanni
Loved it
Family_with_children
8/10
Excellent
15 Jun 2026
Brooke
Check in and check out could have gone a little smoother, but overall it was a wonderful stay. The breakfast was very good and the attendant working the breakfast each morning was so friendly!
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
John
Very nice and clean. Quiet and pool was nice
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Brad
Great spot to stay.
Family_with_children
8/10
Excellent
30 May 2026
Justin
the parking MUST get better, it's VERY dangerous
Self
10/10
Exceptional
30 May 2026
Christina
Very happy to stay there because the staff is very wonderful - the check in staff, the housekeeper, the breakfast staff- everybody is very pleasant & helpful.

The only issue I have is that there’s not enough lighting. There’s no overhead ceiling light so the room is not that bright. The mirror in the bathroom hangs too high for short person. The staff is so happy & they bring us ann extra standing lamp!!! What a service!

Its a great, well managed hotel & I’d definitely stay there again.
Business
10/10
Exceptional
27 May 2026
emanuel
Great experience my 4 days there.
Business
10/10
Exceptional
25 May 2026
Elvia
Everything was excellent.
Friends_and_family Friends
10/10
Exceptional
19 May 2026
Brenda
Everything was Great!!
Friends_and_family Family
10/10
Exceptional
17 May 2026
Kary
Great breakfast cool room and very clean
Family
10/10
Exceptional
16 May 2026
Grant
The parking for the property was aweful. No room at all and was charged 22 bucks for it. But the rest was pretty good. I guess the frosted shower door to the bathroom being in the middle of the room made me feel as if I were on display while showering as well.
Family_with_children
10/10
Exceptional
15 May 2026
christopher
Second stay. Will definitely be returning.
10/10
Exceptional
14 May 2026
John
The thing is I can't find any criticisms at all. Excellent place to stay!
Partner
10/10
Exceptional
08 May 2026
Barney
Clean place, super friendly staff!
Family
10/10
Exceptional
04 May 2026
Patrice
Faustina was wonderful! She was professional, kind, knowledgeable, and extremely helpful.
Family
6/10
Pleasant
30 Apr 2026
Julia
Nice breakfast and large room with space to work. Sheets on bed worn and unpleasant.
2/10
Poor
29 Apr 2026
Elizabeth
They charge for parking per night $22 wasn’t aware charged me a week after, took like extra preauthorization charges from once I checked in. Like an extra 100. I got it back but not till a week later so keep in mind !!
10/10
Exceptional
20 Apr 2026
scott
Staff was awesome and great and polite.
Family_with_children
10/10
Exceptional
11 Apr 2026
Jennifer
The staff was extremely friendly and excited for our stay when I told them it was my birthday weekend! The air was almost too cold which is not a bad problem to have. I loved our room, the size and comfort. Perfect!!
Friends_and_family Friends
10/10
Exceptional
04 Apr 2026
Jennifer
Our family had an amazing stay at SpringHill Suites in Kansas City. Top notch staff. Hotel was very clean and very close to a lot of nice attractions. Would highly recommend this hotel to others.
Family_with_children
8/10
Excellent
04 Apr 2026
Tim
Only complaints are parking is terrible, and breakfast wasn’t that great, place was clean, staff was great the area as to which hotel is located is mid.
Partner
10/10
Exceptional
01 Apr 2026
Mia
Clean room and nice staff
Friends_and_family Family
2/10
Poor
22 Mar 2026
Robyn
The ac kept us u
10/10
Exceptional
19 Mar 2026
Graham
Very friendly staff and nice rooms! My only complaint was the parking. We paid for parking and when we came back from dinner there wasn't a single parking spot left. I don't understand how they can charge guests for more parking spots than they even have available? We were able to park after a staff member assisted us, but it was along the wall in the parking garage and not a designated parking spot.
Family_with_children
10/10
Exceptional
17 Mar 2026
Julie
Conveniently located close to KCAI and plaza. Easy to find and get to, though parking is super tight and difficult to get out of lot with the keypad. This was our 3rd time staying and had an issue with room cleanliness but they
10/10
Exceptional
17 Mar 2026
Alicia
Comfortable beds and rooms. Breakfast was great!
Friends_and_family Family
6/10
Pleasant
14 Mar 2026
Kelli
The gym was small but had good equipment. The parking was an issue -charged to park but all the spots were filled - we asked about the parking and night staff was rude. They apparently have off site parking available on weekends that you have to walk from- but we were not informed at check in. But otherwise people were nice.
10/10
Exceptional
13 Mar 2026
Lindsey
Our stay was simply the best. All of the staff were super friendly and helpful. The room/hotel was the cleanest we’ve stayed at in a long time. Our room was quiet despite busy streets on two sides of the building. The only complaint I have is the translucent door to the bathroom. While you had privacy (ish) in the bathroom, the light from the bathroom fully lights up the dark sleeping space.
Friends_and_family Family
8/10
Excellent
12 Mar 2026
MARTINIQUE
Clwan room. Reqlly nice and helful staff. Only gripe was paying for parking and no parking spaces.
Family
10/10
Exceptional
08 Mar 2026
Camille
We were in town staying for a night and our girls were going to a concert at the Uptown Theatre. The hotel staff was very friendly and welcoming. The hotel was clean and comfortable. Shout out to the security gentlemen as well who was smiling and guiding cars where they needing to be in the pouring rain. Would definitely stay here again.
8/10
Excellent
07 Mar 2026
Peggy
Nice workout room
Family_with_children
10/10
Exceptional
02 Mar 2026
Lisa
.
Family_with_children
10/10
Exceptional
26 Feb 2026
Ryan
We appreciated the convenient location, price, ease of getting in and out, and the large room witih desk and living room area.
Friends_and_family Family
10/10
Exceptional
25 Feb 2026
lindsay
Staff were amazing, room was super clean, breakfast was awesome!!!
Family_with_children
10/10
Exceptional
24 Feb 2026
Harvey
Front desk service was excellent. Phoenyx was very friendly and helpful
Self
8/10
Excellent
21 Feb 2026
Brandi
The staff was wonderful from Strawberry at check-in, to Phoenix answering questions at night and Bri at check-out. Everyone was truly lovely. The rooms were pristine.
Family
10/10
Exceptional
20 Feb 2026
Lesley A
We loved the clean comfortable room and the desk clerk was so kind whenvshe learned that we were for a medical reason she waived the parking fee. We will stay here again!
Family
10/10
Exceptional
20 Feb 2026
Kevin
We love this location. Great staff, quality rooms, clean everything, etc. Bonus for the breakfast and the lovely lady that runs it!
10/10
Exceptional
18 Feb 2026
Laurie
The whole experience was A+. The room was super-clean, no unwanted noise, staff were all very pleasant and accommodating. One thing that stood out to me was the breakfast each morning. So delicious and Inetta, the breakfast hostess was outstanding. She made sure everything was full and she was so friendly. I really appreciated her. All in all, a great stay. I’ll be returning.
Self
8/10
Excellent
14 Feb 2026
John
The staff was very friendly, the room was very clean.
Partner
10/10
Exceptional
12 Feb 2026
Rebecca
The room was so spacious and very clean. The staff was wonderful. They had a wonderful choice for the breakfast buffet. Will definitely stay again and will definitely recommend to all our friends.
Leisure Family_with_children
10/10
Exceptional
08 Feb 2026
Erica
Always wonderful
10/10
Exceptional
08 Feb 2026
Laura
All the staff were very pleasant and courteous.
Leisure Partner
10/10
Exceptional
07 Feb 2026
Jennifer
Clean room and friendly staff!
Business_and_leisure Family_with_children
10/10
Exceptional
05 Feb 2026
Steven
Hotel seemed clean. Room was clean. Breakfast was good and well-stocked. Staff was exceptionally pleasant and helpful.
Partner
10/10
Exceptional
19 Jan 2026
Steven
Front desk staff was courteous and helpful, room was clean, breakfast was very good.
10/10
Exceptional
18 Jan 2026
Stacey
Clean room, friendly staff, great area with covered parking
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Mike
The staff was very friendly and helpful, provided with good tips on where to go. Rooms were very clean and spacious enough for the 2 of us.
Leisure Friends
10/10
Exceptional
16 Jan 2026
Sarah
Really nice staff
Leisure Family
10/10
Exceptional
13 Jan 2026
Katherine
Very clean and modern. Shower was great! Underground parking available, but unexpected $18 parking fee.
Leisure Partner
8/10
Excellent
10 Jan 2026
Darah
There is no rooftop garden as advertised on Expedia. The pool is tiny, 12 person occupancy max. Parking on property costs additional. Otherwise, rooms are great, very clean and spacious. The breakfast was pretty good. I’d definitely stay here again but would look elsewhere if I desired a nice and larger pool area.
Leisure Family
4/10
Poor
07 Jan 2026
jeff
Room was clean. I really don't like the bathroom door design they have for all of these hotels.
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Leah
Clean and wide rooms
Leisure Partner
10/10
Exceptional
31 Dec 2025
BRIAN
Great Hotel
8/10
Excellent
30 Dec 2025
Micah
Overall, we had a good stay - clean and spacious room, helpful staff, good amenities, etc. that said, there were some sticking points - the AC said it was controlled in the room, but kept coming on and blowing cold air all night even after we shut it off. The bathroom has a glass sliding door that lets out all the light when someone needs to go in the middle of the night, and there were no small “nightlight” options. We were on the second floor near the elevators and could hear the motors quite loudly every time someone used them. Finally, we were told breakfast started at 6, but it wasn’t actually setup until 7. All that said, we would stay again, we would just try to account for those things beforehand.
Friends_and_family Family
6/10
Pleasant
28 Dec 2025
Melissa
Planned a trip for our girls to KC as part of a Christmas present. I feel like the hotel should have let us know the pool was not operational. The kids were extremely disappointed and it was the main reason we booked that hotel. Also charging for parking should be illegal.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
David
Yes
6/10
Pleasant
28 Dec 2025
John
The couch in the room had a nice big stain on it..in the bathroom the wall had red stains on it next to the trash can.the pool got closed that day by the health dept..

The staff were nice and courteous..they tried to refund or move us to another hotel but couldn't becsuse i booked thru 3rd party.

Breakfast was good.the lobby was clean. Secure underground parking on site.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Elise
The rooms was clean and comfortable and the staff was very friendly and helpful
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Lisa
Clean room good breakfast and pleasant staff only 🙁 pool closed
Partner
8/10
Excellent
26 Dec 2025
Sharon
Breakfast r OK. More varity would be nice. And hours for breakfast extented to10am weekdays and ekends.
Rooms r mostly clean.
This stay I jept findung little specks of black and brown in the bed.
Makes a person wonder if the sheets were changed between visitors.
I was charged for parking when I didnt use garage or parking area.
Business
10/10
Exceptional
24 Dec 2025
Charles
Great trip 😃
Friends_and_family Family
6/10
Pleasant
22 Dec 2025
Andrew
Staff were friendly and helpful. We had to ask for sheets and pillows for the sofa bed and they brought them right away. The coffee maker was difficult to operate. The thermostat was difficult to regulate. There was very little space on the bathroom counter and the sink was tiny. The beds were very comfortable. Parking was difficult to enter and exit and the exit was onto a one-way street with a gate that closed right behind the vehicle, which made exiting the parking garage and turning onto the one-way street a challenge.
Business_and_leisure Family
10/10
Exceptional
21 Dec 2025
Jennifer
Friendly and helpful hotel staff, clean and well-equipped rooms, and a hearty, complimentary breakfast (loved having protein options as well as a Belgian waffle maker!) made this stay a 10 out of 10!
Business Self
10/10
Exceptional
20 Dec 2025
Michael
The person in charge of breakfast was magnificent. Overall, the stay was acceptable.
Leisure Family
10/10
Exceptional
19 Dec 2025
Ann
Friendly and helpful staff, super clean, spacious rooms, good value for space, close to downtown and the Plaza.
Leisure Friends
10/10
Exceptional
17 Dec 2025
Jill
Clean room, spacious bathroom and closet, great free breakfast
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Gerald
Everything was great, service, cleanliness was outstanding
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
DAVID
Even with the snowstorm it was a wonderful experience. Thanks to faustina, hopefully I spelled that correctly. Wonderful staff
8/10
Excellent
01 Dec 2025
Ricardo
Location great.
Business
8/10
Excellent
30 Nov 2025
Sharlene
Everything was wonderful but we thought the indoor pool would be heated. Everyone that came down to swim either didn't get in or got in but couldn't stay in because they were too cold and shivering.
Leisure Family_with_children
10/10
Exceptional
29 Nov 2025
Ramona
This is a very pleasant option in the Plaza area of KC. 0ur room was spacious and cozy. The staff was friendly and professional.
.
Leisure Partner
10/10
Exceptional
21 Nov 2025
Ruth
Great service. Super room
10/10
Exceptional
21 Nov 2025
josie
Cleanliness
Leisure Friends
8/10
Excellent
21 Nov 2025
Terry
room was good. I arrived on the 17th of Nov and there was no service until Wednesday
Friends_and_family Family
6/10
Pleasant
18 Nov 2025
ELIZABETH
Positives:

Very comfortable bed

Breakfast staff were warm, friendly, and genuinely helpful

Overall a quiet stay

Negatives:

Room was not as clean as expected

Front desk was difficult to reach; calls went unanswered or were disconnected, and I had to call from my cell to the main line just to get someone.

Room clock was an hour off, and wake-up calls were also incorrect for my entire stay; despite notifying the front desk, it was never fixed over three nights.

Parking is a major issue: spaces are extremely small (Mini-Cooper small), the steep exit ramp feels unsafe, especially in winter, and it costs $18 per night, which is absolutely not worth it.
Business
8/10
Excellent
15 Nov 2025
Ellen
Friendly, helpful staff, nice-looking hotel room and convenient location. Mirror in bathroom was quite high on the wall and I had gotten late checkout and maintenance knocked at my door 2 hrs before my checkout time and woke me up, which I wasn't happy about.
Business
8/10
Excellent
13 Nov 2025
Antonio
Staff was great
10/10
Exceptional
11 Nov 2025
Dominic
Very nice lobby and room.. clean and smells good
6/10
Pleasant
09 Nov 2025
Patrick
Our room didn't have a working TV (we let front desk know, but they were unable to fix it, we'llsee if they discount our stay as they promised), there was a set alarm on the in-room clock that hadn't been reset that went off at 6am, and the pool was freezing. We thought there was a hot tub, but unfortunate, no.

Breakfast wasn't terrible. Staff was very nice.
Friends_and_family Family
8/10
Excellent
09 Nov 2025
Theresa
The staff was very friendly and helpful. The hotel was clean. The only complaint that I have is the pillows. They were very uncomfortable.
10/10
Exceptional
09 Nov 2025
Kimberly
Great staff and very clean hotel! Would definitely stay here again!
Leisure Partner
10/10
Exceptional
08 Nov 2025
Richard
Every time I visit KC I stay here. The location is great, the rooms are clean, the breakfast is good, the staff is wonderful and the price is fair.
I plan to continue staying here and suggest that you do the same.
10/10
Exceptional
08 Nov 2025
Mason
Staff was very accommodating with clearing an area everyday to make sure we could park our truck and trailer.
Business Friends
10/10
Exceptional
07 Nov 2025
Wendy
Everything it’s OK. I like it the service nice personal
10/10
Exceptional
04 Nov 2025
Dana
Very Nice
Business Partner
10/10
Exceptional
31 Oct 2025
Wendy
Good I like
Business Friends
10/10
Exceptional
30 Oct 2025
Jason
The room was great, the staff was excellent, the breakfast was plentiful. I would highly recommend this hotel as it is in a decent part of the city, however there is a little walk to amenities near by. I cant say enough positive about the staff.
Leisure Partner

Location & surroundings

Springhill Suites By Marriott Kansas City Country
4500 Madison Ave, Kansas City, United States

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Springhill Suites By Marriott Kansas City Country

83 hotel photos