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Holiday Inn Express Kansas City Downtown

Kansas City - MO · United States

417 East 13Th StreetView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.0/109.0
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Kansas City Downtown

Renovated Historic building next the T-Mobile Center and Power and Light. Welcome to the Holiday Inn Express Kansas City Downtown! Designed for business and leisure travelers, this new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71.

We share a backyard with the Central Business District of Kansas City and adjacent to the T-Mobile Center.

Attractions are just steps away include Kansas City’s Power &Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.

The Holiday Inn Express Kansas City Downtown is a short 5-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 30-minute drive from the Kansas City International Airport (MCI). While in town enjoy watching our hometown teams: the Kansas City Chiefs, Kansas City Royals, and Sporting KC.

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The hotel is a short drive from Arrowhead Stadium, Kauffman Stadium, Children’s Mercy Park and the Kansas Speedway. Area businesses include: H &R Block HQ, Cerner HQ, Commerce Bank, United Missouri Bank, The Federal Reserve Bank, AT&T, GM Fairfax Plant, Federal Courthouse, Federal Administration Building.

Complimentary Breakfast, Wi-Fi access and Fitness Center. Parking and walking to events or local venues is a major benefit.

With a stay at Holiday Inn Express Kansas City Downtown by IHG, you'll be centrally located in Kansas City, a 3-minute walk from T-Mobile Center and a 2-minute drive from Crown Center.

This hotel is 1.8 mi (2.8 km) from Hallmark Visitors Center and 1.8 mi (2.8 km) from Liberty Memorial. Make yourself at home in one of the 73 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and microwaves. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Kansas City?

This hotel has 750 square feet (70 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 30 per night
    • Cribs (infant beds) are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Kansas City City Hall 0.2 km / 0.1 mi
T-Mobile Center 0.2 km / 0.1 mi
The Truman 0.5 km / 0.3 mi
Kansas City Power & Light District 0.5 km / 0.3 mi
The Midland 0.5 km / 0.3 mi
Kansas City Convention Center 0.7 km / 0.4 mi
Municipal Auditorium 0.7 km / 0.4 mi
Kansas City Power and Light Building 0.7 km / 0.5 mi
Grinders KC 0.8 km / 0.5 mi
Kansas City Marriott Downtown 0.9 km / 0.6 mi
Kansas City Public Library 0.9 km / 0.6 mi
Santa Fe Trail 1 km / 0.6 mi
City Market of Kansas City 1.4 km / 0.9 mi
Crown Center 1.4 km / 0.9 mi
Kauffman Center for the Performing Arts 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • Number of floors (main building): 7
  • Double rooms: 35
  • hotel
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 21 more facilities & services
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • CasinoExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Express Kansas City Downtown

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Mini fridge
    • Microwave
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 26 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Kansas City Downtown

    Room Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Mini fridge
    • Internet access
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 26 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Microwave
    • Disability-friendly bathroom
    • Internet access
    • Mini fridge
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Holiday Inn Express Kansas City Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 26 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    Room Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Mini fridge
    • Microwave
    • Disability-friendly bathroom
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Kansas City Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Internet access
    • Mini fridge
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Kansas City Downtown

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Scott
Great location.
10/10
Exceptional
22 Jul 2026
Tanner
Was clean, helpful staff, had parking, and a short walk to power and light!
10/10
Exceptional
15 Jul 2026
Ronald
Very clean hotel room, super friendly staff, fast wifi, good breakfast. Loved the charm of a hotel in an old historic building. Everything was really nice! Close to my downtown customer.
Self
10/10
Exceptional
14 Jul 2026
Sandra
We enjoyed our stay very much. The room was quiet and had a tower fan with multiple settings. Everything was new. Breakfast was great with lots of choices of both hot and cold foods. It was an easy 8 min walk to The Midland.
Partner
10/10
Exceptional
11 Jul 2026
Reginald
Great stay!
10/10
Exceptional
04 Jul 2026
Gerardo
Nice hotel. Good service
10/10
Exceptional
01 Jul 2026
Mayerline
Great!
Family_with_children
4/10
Poor
29 Jun 2026
Juan
old building with some damages, small rooms. not represents de cost
Family
10/10
Exceptional
28 Jun 2026
Kathryn
Easy parking behind building. Staff was super nice. Easy walk to good restaurants and shopping
Family_with_children
10/10
Exceptional
27 Jun 2026
Jacob
Great place to stay, good location, friendly staff, great breakfast all for an excellent value
4/10
Poor
27 Jun 2026
Travis
Be prepared to pay for parking. Paid for king bed, only double left tried charging me for two beds when I paid for king then made me pay parking
Self
6/10
Pleasant
26 Jun 2026
Angelo
El desayuno buffet es el mismo todos los días , deberían cambiarlo diariamente , me pareció aburrido .
Family
10/10
Exceptional
26 Jun 2026
Sandra
Stayed for one night during World Cup. Conveniently located near the power and light district, which made walking to bars at night easy. Staff were helpful and courteous. Free breakfast from 6:30-9:30 in the morning.
Partner
10/10
Exceptional
23 Jun 2026
Steph
The staff was wonderful. The room was clean, and the location is awesome!
Friends_and_family Friends
10/10
Exceptional
22 Jun 2026
Chad
It was perfect! Great experience
10/10
Exceptional
22 Jun 2026
Gustavo Gabriel Moncayo
Breakfast was delicious, even though there were lots of people staying for the FIFA World Cup, we never ran out of the variety of meals
Family
10/10
Exceptional
18 Jun 2026
james
Excellent hotel right next T Mobil arena!
Family_with_children
10/10
Exceptional
16 Jun 2026
Trinity
Room was clean. Lucky (the staff that checked us in) was phenomenal. Breakfast was delicious with many options. The only thing is parking is $30 a night and the hotel room is already spending.
Also didn't appreciate the fire drill that woke us up early in the morning.
Partner
10/10
Exceptional
04 Jun 2026
Trinity
Very clean. Great breakfast. Lucky was extremely kind and understanding and helpful. Only thing thing we really didn't like is the $30 parking fee PER night. The hotel is already pretty speedy per night and parking is not included. Also the random false alarm that woke us up on Monday morning asking for everyone to evacuate. The alarm was screaming so loud for 20 minutes and it was a false alarm.
Partner
10/10
Exceptional
01 Jun 2026
Jordan
Would stay here every single time I get the chance!!
Partner
10/10
Exceptional
31 May 2026
Andrea
Excellent stay!
Self
10/10
Exceptional
30 May 2026
Allen
A Great place and location.
10/10
Exceptional
29 May 2026
Chanika
Its a clean hotel and the staff was helpful and fast. Check in and out was quick with no problem. I would return
Self
10/10
Exceptional
29 May 2026
Andres
Perfect if you are going to an event at the T-mobile center and the breakfast is amazing 10/10 the parking lots is small so if you’re driving get there early to get a spot
Partner
10/10
Exceptional
28 May 2026
Sue
We have never received our $50 deposit back from our stay in April.
10/10
Exceptional
25 May 2026
Richard
Had family event in down town and location was paramount. Extremely close to everything.
Very convenient.
Family
10/10
Exceptional
24 May 2026
daniel
Very close to the Sprint Center. Room was very large, and very accommodating. Nice and clean and quiet.
Partner
10/10
Exceptional
23 May 2026
Sherry
Very clean and comfortable. Great breakfast. Staff is friendly and very helpful. Be aware that parking is $30 per night.
Friends_and_family Family
10/10
Exceptional
05 May 2026
Dakota
Easy quick check in, parking in back, clean rooms, don’t get as cold as I would like but other than Greta breakfast was good and I could walk to my event from the hotel. Food close as well.
Friends_and_family Friends
10/10
Exceptional
01 May 2026
Douglas I
I did a 10-day trip in the region, staying in 5 hotels. This was the best (but not the most expensive) by far. Solid doors make for a quiet room. Black-out blinds provided darkness, allowing peaceful sleep after a tough day of travel. Spacious lobby. Breakfast - ample selection and all tasty. Staff was professional and courteous.
On the map it looked a little far from things downtown. Not to worry; it's ~4 blocks from the streetcar, which takes you all over town. This is my first choice if I return.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Eriko
Overall great experience!
10/10
Exceptional
25 Apr 2026
Victor
Great hotel easy walk to power and light district
Partner
10/10
Exceptional
17 Apr 2026
Charity
Great location for the event we attended. It was walking distance.
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
TED
Na
Family
10/10
Exceptional
15 Apr 2026
Melissa
Room was great and clean. Staff was amazing and location was on point.
Friends
10/10
Exceptional
15 Apr 2026
David
Courteous staff good location
Business
10/10
Exceptional
06 Apr 2026
norma
great little hotel close to the convention center and right across from the court house. rooms are spacious with space to lay out 2 luggages, hooks and closet. i really appreciated details like the complimentary water bottles, disinfectant wipes and the decorative folding of the tissue paper and toilet paper end. the hair dryer in the bathroom didn't burn my hair which is a super plus! (conair 1875) breakfast had a good variety of cooked breakfast items, bread & bagels, pancakes,etc. it was nice to have coffee & tea available in the lobby at all times. restaurants are about 3 blocks away and an easy was walk. we really enjoyed our stay here. i would definitely stay here again.
Partner
10/10
Exceptional
24 Mar 2026
Marcia
Good location and spacious rooms. Walking distance to the streetcar.
Partner
2/10
Poor
23 Mar 2026
Sandra
Room 100 has no hot water, i had to go to room 409 when i needed to shower, also the a/c did not work in room 100, they brought us one fan, for my husbands side, of the bed, not happy. The lady at the front desk applied 1000 points to a IHG acct she made for me, whats that gonna get me? A water?... i cant stay at a hotel for less than 80k points, i think i deserve a free room for a night, for the hassle, js
Partner
10/10
Exceptional
22 Mar 2026
Sue
Excellent place to stay. Sorry it was only one night. Bed was great as was the shower. Breakfast was pretty amazing, so fresh.
Highly recommend.
Partner
10/10
Exceptional
22 Mar 2026
Carol
Great location to T-Mobile Center. Lots of great restaurants close by. Check in was easy and staff was very helpful.
Family_with_children
10/10
Exceptional
22 Mar 2026
David
Great stay
Great location
10/10
Exceptional
22 Mar 2026
Anna
Excellent breakfast.
Partner
8/10
Excellent
21 Mar 2026
Abhijit
It was nice property. Clean. The only thing I didn’t like is that the parking has a $30 fee.
Friends_and_family Family
6/10
Pleasant
20 Mar 2026
Joyce
Ok and close to where I needed to be. Room was adequate but very low hot water for showering in the mornings.
Self
10/10
Exceptional
14 Mar 2026
Robert
We enjoyed the breakfast and the proximity to the T-mobile Center as we stayed there for the basketball tournament. Our room was clean and the staff was great. We will stay there again next year.
Partner
10/10
Exceptional
10 Mar 2026
Kristine
Clean and quiet with delicious breakfast.
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Denise
Very clean and quiet. Staff is pleasant and helpful. Breakfast is great. Sooooo convenient to get to TMobile Arena for Big 12 basketball championship. Also near to trolley, and a number of quality restaurants.
10/10
Exceptional
09 Mar 2026
Donna
Great location adjacent to t mobile center.
10/10
Exceptional
01 Mar 2026
Mike
Everything was perfect
Partner
10/10
Exceptional
27 Feb 2026
Teresa
Staff was nice, room was clean , and bed comfortable.I’ve stayed once before and will stay again. Love that they are right across from the T- Mobile Center.
10/10
Exceptional
27 Feb 2026
Thomas
nice hotel. Would stay there again.
8/10
Excellent
25 Feb 2026
Fernando Ruiz
Very clean and friendly staff. I did like that they charged for parking.
Self
10/10
Exceptional
23 Feb 2026
Stacey
Clean rooms and hotel, staff was very accommodating.
Friends
10/10
Exceptional
21 Feb 2026
Scott
Friendly staff, very clean rooms, comfortable bed. Ten Minute walk to convention center and trolley stop, a minute or two for highway access.
Friends
10/10
Exceptional
20 Feb 2026
Sheri
Very
Partner
8/10
Excellent
20 Feb 2026
Jerri
Guest services were very nice informative, hotel was very clean.Room was very clean. The only thing I had a problem with was.I couldn't remember when breakfast.What times it was being served?And I tried calling down around nine and my phone wouldn't dial the front desk.It had a dial tone but it wouldn't go through to the front desk.It was dead air, so I had to get dressed.Go down there to find out that it was closed.That was the only problem I had.
Self
10/10
Exceptional
06 Feb 2026
Kole
Wonderful staff and spotless rooms cleaned daily and delicious Breakfast Highly recommended!!
10/10
Exceptional
31 Jan 2026
Ryan
Yes
8/10
Excellent
30 Jan 2026
Christia
Rooms clean
Leisure Family_with_children
10/10
Exceptional
28 Jan 2026
Timothy
Spotless room, comfy bed, good food for breakfast. I left an item in the room and the staff graciously helped me retrieve it. Thanks!
6/10
Pleasant
24 Jan 2026
Wendy
Everything was amazing, EXCEPT the fact we couldn't control our heat. 4 degrees outside, the bed was next to a window that wasn't sealed very well and our heat was at 64 degrees. Called the main deck & they said they controlled it. He turned it up to 71 degrees. Woke up freezing in the the middle of the night and it was set on 64 degrees again. Had to call the front desk again to get them to turn it up so we could shower. In all my years of traveling this is a first. Guests should be able to control the temperature in their rooms.
8/10
Excellent
21 Jan 2026
Steve
the room was clean, the breakfast was ok. nothing too special.
Business_and_leisure Family
10/10
Exceptional
19 Jan 2026
Shellie
Breakfast was fresh and with options. Hotel was clean. Bed was comfortable.
Leisure Family
8/10
Excellent
19 Jan 2026
Launa
Clean hotel
Friends_and_family Family
10/10
Exceptional
17 Jan 2026
Chance
Had a great stay
Leisure Self
10/10
Exceptional
15 Jan 2026
Cyndi
Romo was clean, staff was very pleasant. Will definitely stay here again..
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Esther
The room was completely spotless and I loved the breakfast options too!
Leisure Self
6/10
Pleasant
13 Jan 2026
Ji
Room was in good conditions. People were nice and helpful. The breakfast was fine in general, but no fresh fruit provided. Parking fee was not mentioned at reservation making, but still charged.
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Stephanie
Clean room, very comfortable, stylish, great breakfast.
8/10
Excellent
08 Jan 2026
Virginia
Room was clean, hotel was nice. There isn't a real bathroom door, only one of those barn door slider things. It was also off the track. No privacy!
8/10
Excellent
07 Jan 2026
Kaitlyn
Everything was very clean and check in and check out were very easy. Staff was friendly. Breakfast was typical hotel quality and options. Biggest complaints were that the crib did not come with any sheets and parking was $25 for one night. I understand that downtown parking can be a premium, but the lot wasn't even half full when we pulled in at midnight, so it seemed quite steep.
Leisure Family_with_children
10/10
Exceptional
07 Jan 2026
Kaitlin
Check in process was very prompt. Very clean hotel from the moment we stepped in the lobby. Our room was also very clean and the sheets smelled fresh.
Business
10/10
Exceptional
03 Jan 2026
Joseph
Great!!!!!
Partner
4/10
Poor
03 Jan 2026
Mary
Walls are not soundproof at all. When the garbage collectors came I heard everything. It was at 6 am and for 20 minutes they were moving around the dumpsters. It sounded like they were destroying cars in the parking lot, thats how loud and annoying it was.

If you can see the hotel parking lot from your room get a different room!!!!
Leisure Partner
10/10
Exceptional
02 Jan 2026
David
Great sized room, very quiet, nice breakfast options, friendly staff
10/10
Exceptional
02 Jan 2026
Kevin
The room was great, there was nothing to complain about. The staff was very kind, and the amenities were as expected for the price. I'd recommend this hotel if you want to stay close to downtown.
Leisure Family
10/10
Exceptional
01 Jan 2026
Tamika
Rooms was very clean and spacious. Dove products was a truly wonderful addition to the room. Friendly staff was helpful and friendly. The breakfast was nice, however the pancake maker left my pancakes a little to doughy
Business_and_leisure Family_with_children
10/10
Exceptional
01 Jan 2026
Raymond
Great stay. The only thing I didn't like was that I had to pay $25.00 to park.
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Orlando
Room comfortable and clean, staff very friendly
Leisure Family
10/10
Exceptional
28 Dec 2025
Phyllis
The entire hotel was very clean and the front desk were especially friendly and helpful.
Leisure Family
8/10
Excellent
25 Dec 2025
Heidi
Great experience overall! The staff was excellent—kind, attentive, and professional. Breakfast was very good and exceeded expectations. The only small issue was a piece of trash left in the room upon arrival and beds weren't the most comfortable...but it didn’t take away much from an otherwise comfortable stay.
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
Miguel
Very clean and peaceful hotel
10/10
Exceptional
21 Dec 2025
Sarah
My room was spacious and very clean, the staff were nice, parking was easy, and the building is conveniently located downtown. I felt very safe and comfortable during my stay. This is my second visit over about 2 years and it was a consistent experience. I would highly recommend!
Business_and_leisure Self
10/10
Exceptional
19 Dec 2025
Jennifer
Everything was great - no issues! Clean, very friendly staff, great breakfast, and the kids love the cookies and all-day hot chocolate!
10/10
Exceptional
17 Dec 2025
Conor
The Parking Fee is hidden and a huge percentage of the total cost. Its like an air bnb cleaning fee over there
Business_and_leisure Partner
10/10
Exceptional
11 Dec 2025
April
Super kind staff, clean & comfortable room, great breakfast and quiet hotel.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Donald
Yummy breakfast
Leisure Family
10/10
Exceptional
06 Dec 2025
Jennifer
Staff were great and friendly.. clean room and everything was organized and well maintained.. great place to stay..
Business_and_leisure Partner
10/10
Exceptional
05 Dec 2025
Kim
Room was spotless and had a great stay.
10/10
Exceptional
05 Dec 2025
KIMM
Hotel and staff was great! Continental breakfast is offered. Everything was fresh and the atmosphere was very clean. I would definitely recommend this hotel to friends and family!
Business
8/10
Excellent
04 Dec 2025
rajesh
Yes
Leisure Partner
10/10
Exceptional
03 Dec 2025
Casey
Clean and spacious room with a lovely city view

friendly and helpful service atnthe front desk and from housekeeping

We had to have maintenance work on the AC/heating unit while we were out one day. But this wasn't something that could be predicted or helped; it happens. It is an old building (something that appealed to us) and the maintenance guy was really nice and left no mess whatsoever.

Complimentary cookies were a nice touch

Laundry facilities would be better if they accepted debit or used an app. But there is an ATM in the lobby and the front desk provided quarters, and the washer and dryer work really well, so I can't complain.

The streetcar, restaurants, bars, and shops are a walk away. Not a bad location.

Would stay here again. We actually did extend our stay before leaving KC
Business_and_leisure Family_with_children
10/10
Exceptional
02 Dec 2025
Amy
The front desk clerks were both very helpful & accommodating over the weekend.
Business_and_leisure Friends
10/10
Exceptional
30 Nov 2025
Charles
Great, friendly service. Clean facilities. Great lobby/eating area.
Leisure Family
10/10
Exceptional
28 Nov 2025
Chris
Loved all of it, cannot find one single thing negative to say, except I had to leave my new home away from home, to come home.
8/10
Excellent
27 Nov 2025
Robert
Convenient location. Friendly staff.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Kevin
Spotless and quiet room
10/10
Exceptional
23 Nov 2025
Lucia
The staff was super. Hotel and rooms were very clean and comfortable. I would highly recommend.
Leisure Partner
10/10
Exceptional
23 Nov 2025
Cheryl
Nice rooms and excellent breakfast!

Location & surroundings

Holiday Inn Express Kansas City Downtown
417 East 13Th Street, Kansas City, United States

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Holiday Inn Express Kansas City Downtown

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