Name: Penguin Hotel
Address: 1418 Ocean Dr, Miami Beach, 33139, US

10/10

Exceptional

10 Jul 2026

Ewang

Uhhhhh the penguin is just perfect for a stay in Miami,my stay was fantastic and I will recommend.The environment was very clean and the staffs were soo welcoming.

Partner

10/10

Exceptional

09 Jul 2026

trilok

Prime location on south beach

8/10

Excellent

08 Jul 2026

Stephen

Air conditioning worked well.

Self

8/10

Excellent

07 Jul 2026

Noemi

The biggest concern was that the hotel did not provide beach umbrellas and chairs at the beach and we had to rent an umbrella and chairs- the night staff was very kind and accomodating

Friends

2/10

Poor

06 Jul 2026

ISRAEL

The hotel is very basic overall. The rooms are simple, the bathrooms are quite small, and the hallways have an overwhelming cleaning fragrance that can be unpleasant. One important detail that is not clearly disclosed in the listing is that the pool, bar, and restaurant are not actually located in this hotel. Guests must leave the building, cross the street, and use the facilities at the neighboring The President Hotel. The photos give the impression that these amenities are part of the property, which I found misleading.

Another frustrating issue was the complete lack of communication. Multiple phone calls and messages were sent over the course of 3 days, but none were ever answered. Being unable to reach the hotel before arrival made resolving questions or issues impossible and significantly impacted the overall experience.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Rita

Great location

Family_with_children

10/10

Exceptional

04 Jul 2026

elaine

Location is very nice

Friends

10/10

Exceptional

01 Jul 2026

Dima

We love the hotel, the staff is awesome, kind and helpful. Great location and very convenient for our family.

Family_with_children

10/10

Exceptional

01 Jul 2026

Marcel

Great location right next too the beach

Family_with_children

10/10

Exceptional

30 Jun 2026

Steven

Clean room, give you plenty of beach towels and the close proximity to the beach

Partner

8/10

Excellent

29 Jun 2026

Monica

They did allow me to check in early. It was very clean enjoyed pool. Early morning hours was a bit loud I was awaken around 630a kids running the halls but thats a parent thing. Hotel I would recommend

Family_with_children

10/10

Exceptional

26 Jun 2026

lauren

Great stay

10/10

Exceptional

24 Jun 2026

Dawn

Cool little art deco hotel on Ocean Drive. Friendly staff - cool amenities

Family

6/10

Pleasant

24 Jun 2026

Cassidy

Grumpy front desk attendant. Held onto our items in a back room until our room was ready. When she gave us our stuff back, she wouldn’t let us check if everything was given back. Ended up keeping my daughter’s hydro mug… when we tried to call to get it shipped to us. No one will ever answer and can’t get a return call back,

Family

10/10

Exceptional

22 Jun 2026

ashley

Great staff! Very friendly!

Family_with_children

8/10

Excellent

18 Jun 2026

Chris

Excellent place! Would stay here again hands down. This would be a 10/10 the only thing that was an issue was the elevator. There is only 1 and it takes forever. That’s was the only issue we had. Their sister property that you get pool and bar access too was amazing. If you wanna quieter setting the pool on the property is still a great choice.

10/10

Exceptional

18 Jun 2026

Jessilayne

A experiência foi fastastica. Vamos are o ronaldinho gaucho andando na rua de carro

Friends

10/10

Exceptional

13 Jun 2026

Robert

Great location and friendly staff.
Lobby was too cold but nice.

Partner

6/10

Pleasant

12 Jun 2026

Lisa

Check in was not friendly and directions were unclear. Room was supposed to have a “large mural” and it did not. Room was not updated as the website said. All amenities were at the “sister hotel”. Even picking up our valet car was at the sister hotel. No accommodations for the closed street and having to move all out bags through the alley to get our car. Ice machine broken.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Christopher

Room was filthy on arrival. Our room had sand on the floor from the previous guests and wasn’t cleaned completely before we checked into the room. The pillow cases had makeup stains and hairs on them.
The room looked like it was in disrepair. The mirrored wall broken and messed up. The glass shower doors could barely slide and felt like they’d shatter if you tried to open them. The wall unit AC was loud and sounded like it was ready to break. The only good thing about this hotel is the location. Wouldn’t recommend

Family_with_children

10/10

Exceptional

11 Jun 2026

Marat

The hotel is very good, but the breakfast needs a bit of improvement

Self

10/10

Exceptional

09 Jun 2026

DAVID

Good service

Friends

10/10

Exceptional

09 Jun 2026

Stevie

I had a wonderful stay at The Penguin Hotel in Miami Beach. The location was perfect, right across from the beach and within walking distance of restaurants and shops on Ocean Drive. The room was clean and comfortable, and the staff was friendly and helpful throughout my stay.

I really enjoyed the relaxing atmosphere and the convenience of being so close to the ocean. Everything was well maintained, and the service made me feel welcome. I would definitely stay here again and recommend The Penguin Hotel to anyone looking for a great place to stay in Miami Beach.

Family

10/10

Exceptional

08 Jun 2026

penny

Staff was very helpful

Friends

6/10

Pleasant

07 Jun 2026

Reynold

Clean
Good location
Room very small but clean

Partner

10/10

Exceptional

06 Jun 2026

Vanessa

I loved the view , I stayed in the king ocean front room. Right on the strip, I felt safe as a solo traveler and that was important to me. The room was clean when I arrived and staff were friendly . I’d stay here again.

Self

10/10

Exceptional

06 Jun 2026

Shivon

It was a beautiful experience staying at the penguin hotel. The staff were amazing. The amenities were great and the beach was beautiful and just right across the street. Everything was close by and we had an amazing time. I definitely will be back to stay at the penguin hotel.

Family

2/10

Poor

05 Jun 2026

Nicholas

Dirty, moldy because of a broken window, shower water was a rusty reddish color, and above all no lock on the door or a peep hole to look out… elevator also got stuck

Partner

6/10

Pleasant

04 Jun 2026

Cindy

It’s ok

Friends

8/10

Excellent

04 Jun 2026

THIERRY

Hôtel et chambre minimaliste mais super propre. Accueil un peu rude à l’arrivée . Ils font dans l’efficace . La chambre est vraiment bien , assez grande et aussi une grande douche. Si vous arrivez tôt, vous pouvez laisser votre valise et sortir, la réception vous appellera pour vous informer que votre chambre est prête . J’ai eu la mienne plus tôt que prévu .La location est excellente et pour passer une nuit avant de partir en croisière , c’était l’idéal

Self

2/10

Poor

04 Jun 2026

Rakesh

Small suffocating room. Bathroom is very small and breaking in places.
Will not recomand to any one.

Family_with_children

6/10

Pleasant

04 Jun 2026

Rob

I had no hot water for a shower the morning of the 3rd.

Self

10/10

Exceptional

02 Jun 2026

Fermin

The Hotel was amazing! Perfect location to everything. We walked everywhere. Beach was right across the street. Staff was very friendly.

Family_with_children

10/10

Exceptional

01 Jun 2026

Thandar

Good

2/10

Poor

01 Jun 2026

Alonzo

From Friday to Sunday 4:30 in the morning the people upstairs were dragging something across the floor and I went to the front desk from Friday to Sunday and nothing was done about it. All day and all night there was something being dragged on the floor over my head and since they didn't move me to another room I figured they were all booked until I spoke to one of the workers at 5:00 a.m. this morning when I was checking out and he said, why didn't they just move you to another room? I said, that's a good question. This place needs to do better I am going to speak to the manager, the general manager, or whoever I need to speak to because I would like a refund in full. I went to Miami to relax because of all the stress that I have and all I did was get aggravated the whole weekend!

Self

6/10

Pleasant

31 May 2026

Aretha

I didn't like cause they didn't have a microwave in the rooms!!!! I never in my life been to a hotel & never had a microwave to warm food up!!! I didn't like cause we had to walk out the hotel to get to the pool!!!! I always thought the pool was in the same building with the hotel!!!! I loved it because the beach was right across from the hotel!!!!

Family

6/10

Pleasant

30 May 2026

Nikolas

Was a small room, but not terrible. It was very convenient to get to dining and the beach.

Partner

10/10

Exceptional

29 May 2026

salvador

Everything was i expected. Nice location nice view to the beach... even know that hotel is not to new our experience was amazing. Thank you

10/10

Exceptional

29 May 2026

Mike

Staff was great. Rooms clean. Great location!

Family

10/10

Exceptional

28 May 2026

Robert

Amazing place and incredible staff!!

Self

10/10

Exceptional

28 May 2026

Edgard

Excelente ubicacion

Family

8/10

Excellent

27 May 2026

Fiona

Clean room with comfortable bed, safe and plenty of storage
Ckean bathroom
Coffee in foyer was very good
Not keen on reminding staff to service room on daily basis
Not keen on resort fee but we did receive 2 complimentary drinks in the bar
The pool area needs remodelling as very tired looking

Self

8/10

Excellent

27 May 2026

mark

your not staying here because of the amenties , your staying here because of the ocean drive. and being close to the beach. and people watching, nice enough room mine had mirrors on the wall where the tv is in front of the bed. so ....

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Melanie

Parfait endroit bien placé près de tout.

Friends

10/10

Exceptional

26 May 2026

Kaesen

Staff was very accommodating and really appreciate them doing what they could for us.

Friends

10/10

Exceptional

26 May 2026

Wyvonne Eileen

Everything was perfect at this location!! Really enjoyed the staff!! Everyone was friendly and helpful!! I will be back!! Well done

Friends

10/10

Exceptional

25 May 2026

Mauricio

Please was nice and clean. Located conveniently across the street from beach. Staff were nice and helpful

Partner

10/10

Exceptional

24 May 2026

Marianela Quintero

El hotel tenía todo lo que yo necesitaba para mi estancia; cerca de los lugares populares de la zona, de la playa, para salir a caminar y luego de un dia de actividades , llegar al hotel a descansar. Lo recomiendo al 100 y claro que volvere

Self

6/10

Pleasant

23 May 2026

Natasha

A good enough place to stay a night if visiting the area.
Great location but sadly no longer well staffed so reception is often shared with the sister hotel a street back and the bar on ocean drive is also no longer running - a huge waste given the great beach facing location.
Renovations and repairs are poorly done which makes this gorgeous art deco hotel a bit run down.
Room was very swiftly serviced so not well detailed and there was a lot of dirt build up in corners and the odd hair in the bathroom.
Shower mixer was almost busted and sounded like it would snap each time we used it. The bathroom exhaust fan only worked with the bathroom light first shower then not again. Maintenance is an issue.
Beds were very comfortable and very well laundered and quality linens were used. We slept very well, although there was a lot of noise and we were the first room along from the lobby so every guest passed by causing our door to rattle repetitively.

Family_with_children

8/10

Excellent

22 May 2026

Sue

It’s a very old historic hotel and has a nice view of the ocean with palm trees. Great location snd easily accessible to restaurants and shops. The beach is across the street!

Partner

6/10

Pleasant

22 May 2026

Caitlin

Great location on Oceanside Drive! Central to lots of great food, coffee shops, and entertainment. However, there is no direct view of the beach as shown in photos from this hotel, but beach access is less than a 5 minute walk across the street. There is also no on-site bar, restaurant, pool, or room service, also shown/mentioned at this property, but easy access behind the property at their sister hotel The President. Staff was exceptionally helpful and welcoming.

Family_with_children

8/10

Excellent

20 May 2026

Elena

Nice room but TV have issues and wouldn’t turn off. Has maintenance stop by each day we stayed.
Walls need insulation as we could hear everything. Also housekeeping kept there cart right outside our door the entire stay……

Friends_and_family Family

6/10

Pleasant

20 May 2026

Michael

No hot water. Nothing to drink. Have to got to another hotel to eat and swim

Family

10/10

Exceptional

19 May 2026

Sayra

Loved this hotel. It was perfect for my Bach party and I. It was close to everything. I will stay here again!

Friends

8/10

Excellent

17 May 2026

KARLA PATRICIA MATHEU

Very good location, the staff is really nice. The pool and the breakfast area is at a different property, that was really inconvenient and uncomfortable. The breakfast is not that good and there is not enough tables to sit around.

10/10

Exceptional

17 May 2026

George

Beautiful view. Great staff!! Bartender at the President was awesome!! Rooftop pool was great.

10/10

Exceptional

15 May 2026

Christina

We really enjoyed our stay.We had 3 adults and a 5 year old.It was perfect.We loved the rooftop pool.Perfect location.

Family_with_children

10/10

Exceptional

15 May 2026

Francisco

Muy limpio

Friends

10/10

Exceptional

14 May 2026

Carol

Beautiful

Family

10/10

Exceptional

14 May 2026

Thomas

It's perfect for beach stay.
Mirrors everywhere. Lol

Partner

10/10

Exceptional

14 May 2026

Angelina

Friendly staff, quiet and clean close to beach

Family

10/10

Exceptional

13 May 2026

Lena

clean room

Partner

10/10

Exceptional

13 May 2026

Dan

Staff was amazing. Property was clean and rooms were clean and comfortable for the price. Would go back

4/10

Poor

12 May 2026

Gabriela

The property lacked cleanliness, and the condition of the building was deplorable.

Partner

8/10

Excellent

12 May 2026

Victor

Hotel was good for a few nights

8/10

Excellent

11 May 2026

Samantha

Overall it was a good stay, the room was decent for the price and area it was in. This was my first time to Miami and so we did want to stay next to the beach. While the hotel could use some upgrades the staff were really friendly and always helpful. The ac was always blowing cold and I loved that I was able to connect my Amazon account in the room to watch my favorite shows when relaxing at the end of the day. Overall, I would stay at the hotel again, I’d just like to try one of their suites to see if that makes a difference and more enjoyable stay. I would recommend this hotel to family and friends.

Partner

10/10

Exceptional

10 May 2026

Tiffany

Room was clean , Staff very Nice and helpful air conditioning was working!!

Friends

10/10

Exceptional

10 May 2026

Lisa

Our room had a great view of the ocean! Fantastic location close to everything.

Partner

10/10

Exceptional

08 May 2026

Brian

The Penguin Hotel was perfect for my week long vacation in South Beach. The location was perfect. Staff were friendly and helpful.

Self

10/10

Exceptional

07 May 2026

Laura p

This hotel is very comfortable and welcoming, the service is excellent and the staff are very friendly. Highly recommended.

10/10

Exceptional

05 May 2026

Michael

Great time

Partner

8/10

Excellent

04 May 2026

Susanne

Location is everything and the Penguin provides exactly that. You are just steps away from the beach, right at Lummus Park and Ocean Drive, but without the noise of all the restaurants on Ocean Drive. The staff is very nice. The rooms, especially the bathrooms are small. Most rooms will not have a view. However, the rooms are clean and provide everything you need to rest up at night before going back outside to enjoy everything South Beach Miami has to offer. The AC units are a bit older and noisy, something that could be improved on, as well as the shelf right above the sink, which should be moved to the other side. Additional areas to hang wet clothes or towels would be nice too. The bedding was simple but clean. A headboard would have been nice and could spruce up the room instantly. The pool area provides a nice view of downtown Miami. It’s not big but if you want a pool, they got one. The Penguin is nothing fancy but was exactly what we needed during our stay, affordable, right at the beach, watching sunrises every morning with only a few steps to the beach and in walking distance to all the hot spots. We were happy with our decision to stay at the Penguin.

Partner

10/10

Exceptional

03 May 2026

Scott

The Penguin Hotel was super comfortable. The ocean view is very minimal, but still a very beautiful view nonetheless. The bed was SO comfy! There is a lot of street noise, but that’s to be expected. It’s in such a great location, everything is so walkable! The ac worked great and kept us very comfortable. The only thing I wish it had was black out curtains, other than that, the stay was amazing.

Friends

8/10

Excellent

03 May 2026

Kathleen A

We checked in shortly after 3pm check in time. Asked for room on 2nd floor or higher. Only double bed room available was 106, right off the lobby. Room small, tight w/2 people, couldn’t image 4! Front desk informed me 2 speak w/desk next morning about room change. Did, told no other rooms available. Checked next day, same reply, but told only rooms w/2 double beds is on 2nd floor. Now day 4, day 5 same answer. Our beds where your head laid was right up against the wall that butted up 2 the back of noisy, expired elevator. Plus had family w/children above us that were extremely loud. Pounding noise like dragging furniture one end of the ceiling 2 the other. At least water pressure was very good in the shower. Pool very nice!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Marializ

Great staff, clean room and perfect location.

Self

10/10

Exceptional

03 May 2026

Wendy

Great location!

8/10

Excellent

02 May 2026

Kim

Everything thing was great, except we couldn’t charge our phones in our room. Not in the lobby either. We weren’t able to charge our phones. The made it impossible to capture memories. The receptionist finally find an outlet behind the desk that could change our phones. We bought new chargers and they just wouldn’t charge in our room or the lobby. Great location.

Partner

8/10

Excellent

02 May 2026

ALAIN

I found the breakfast too limited.
Not enough fruit (only apple, banana, and orange).
It lacked a proper Nespresso-type coffee machine for a decent cup of coffee, and also cheese and cold cuts.
but also Nutella or jam for the pancakes.

Friends_and_family Family

8/10

Excellent

01 May 2026

Javier

A robot answer the phone and will eventually hang up on you. There is no way to contacting the hotel. Otherwise all is good and at a reasonable price with great location

Partner

10/10

Exceptional

01 May 2026

Ryan

-

Partner

10/10

Exceptional

01 May 2026

Jamar

Good stay , walking distance to everything, good drinks as well

8/10

Excellent

30 Apr 2026

carl

The staff was great and very helpful, and the rooms were consistently clean with fresh linens and helpful extras like an iron. However, amenities were lacking as there is no on-site dining room. Unlike other spots on the Ocean Drive strip, we had to go to a different hotel to eat. Great service and cleanliness, just be prepared to head out for meals!

Family

10/10

Exceptional

29 Apr 2026

Mubashir

Hotel was at great location and staff was friendly. Towels an bedsheet was not very good. Thank you

Partner

10/10

Exceptional

28 Apr 2026

LeaAnn

Great hotel and wonderful staff. Thank you for the stay.

Friends

10/10

Exceptional

28 Apr 2026

Nikki

The staff was amazing!!! We had a great stay!

Friends

8/10

Excellent

28 Apr 2026

Lucy

I had a clean room and a very comfortable bed with soft sheets. My terrace had a beautiful view of the beach and lots of space. One small piece of privacy fence had blown over in the high winds before I arrived. The only downside to the private room is an inaccessible electrical room that was making a lot of noise. Bangs, dragging/scraping, etc. at random times throughout night and day. The only reason it did not bother me is because the AC unit is so loud when it’s on that it drowns out all other sounds. If you like it quiet to sleep, bring earplugs to this room. I hope all rooms AC units were not as loud. Aside from the noise, everything was great! Delicious breakfast, nice pool area, on Ocean Drive within walking distance of many things to do and see.

Self

6/10

Pleasant

27 Apr 2026

Taylor Rose

Location was great, right across the street from the beach and short walking distance to restaurants and bars. The rooms were small and the pool was at the sister hotel next door. Breakfast was also at the hotel next door and not a lot of food options.

Partner

6/10

Pleasant

27 Apr 2026

Junia

Parking garage on 13th and Collins is good. $20/day Breakfast and pool are at sister hotel, The President, which is a street over on Washington. The beach is literally across the street from Collins, where the hotel is located. Staff is friendly. The area is walkable.

10/10

Exceptional

26 Apr 2026

Melissa

Hotel was in a great location. The staff were extremely nice. Would definitely stay here again!

10/10

Exceptional

26 Apr 2026

Jeffrey

Great spot. Park your car and walk everywhere. 99 steps from the beach and the pool on the roof top is awesome. Room is small and the bathroom too but it was clean

8/10

Excellent

26 Apr 2026

Michael

A great location right off the famous Ocean Avenue strip and right across the street from the beach. We had a great time!!

Partner

4/10

Poor

24 Apr 2026

Nagasri Anvesh

As it is on the ocean dr parking is difficult.

6/10

Pleasant

24 Apr 2026

Nicole

Area was great. The room was small and needed to be re cleaned after we found it was dirty. The bed was comfy.

Partner

6/10

Pleasant

23 Apr 2026

Jessica

The staff were helpful and the room was clean. The pool and the breakfast was in a separate building. The breakfast was packed every morning with hardly anywhere to sit, but the food was good. There is no close parking. It’s best to do valet which is $35 a day. Beach is right across the street. Shops are walking distance. I would not recommend eating at The Alley pizza. They charged us $154 for 2 large pizzas. Outside the hotel is loud. There’s a lot of traffic and noise at night. Easy to hear from your room.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Hooman

There was no ventilation on the restroom and the room was smelling like humidity.

Partner

8/10

Excellent

22 Apr 2026

Rosesnn

Stayed overnight, beautiful location