The Kent Hotel

2/10

Poor

15 Mar 2026

kelicia

this hotel was terrible , no hospitality you literally have to fight to get valet parking at your own hotel , the room was extra small , room didn't even have a microwave after all the money we paid for ,i willl never stay here again i do not recommend this hotel at ALLLLLL. and on top of that the elevator was only able to carry 2 people at 1 time

Friends

10/10

Exceptional

15 Mar 2026

Bryan

Did a/c was great and having the bar and restaurant next door was awesome!

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Jazmine

This hotel was not worth the price we paid.
The rooms were mediocre. The bed was comfortable and a nice tv, that was about it. I had to ask for housekeeping to come and sweep the floors in our room as they were filthy. I had to wipe the bathroom down upon entering. It just didn’t feel clean. Also I had to ask for them to change the pillowcases as there was stains on the back of the pillows. Once we got back later the room seemed cleaner but the pillowcases still had stains. Disgusting. Also I was pretty pissed the front desk didn’t mention they provided towels. We went and bought towels that were $50, could’ve saved money. Also no one mentioned there was a vending machine area behind the lobby. We were walking across the street buying expensive water. The air conditioner unit in the room only worked the first day, so the temperature was very warm. As I mentioned the tv was nice, but the remotes were super old and barely worked. The lounge restaurant next to the hotel is very nice and many places are walking distance from the hotel. Overall, I would not stay here again. I was very excited for my trip but the hotel experience made me very frustrated.

Partner

4/10

Poor

14 Mar 2026

paul

TV didn’t work, shower was cold, room was small, and the mattress was old and creaky every time I moved around. The property is dated and connected to a bar with VERY loud pounding music that goes on til well after 1AM (Tuesday night was the worst). A lot to give up for the location….

2/10

Poor

14 Mar 2026

Oguz

I have been booking hotels through Expedia for years, but this experience made me question not only the property, but Expedia as well.

I chose this hotel because the reviews specifically praised its cleanliness.

After driving nearly a full day, we arrived in Miami around 10:00 PM and checked in, only to find the dirtiest hotel room my family and I have ever experienced.

Wes, the night manager, did everything he could to help. He provided us with clean sheets so we could replace the filthy ones ourselves and stay in the room instead of going back to the car and spending the night there.

Aside from Wes’s outstanding effort, there is nothing I would recommend about this hotel.

While Wes was trying to find clean sheets, I also attempted to contact Expedia, but customer service showed an estimated wait time of 45 minutes.

I was traveling with two children, and they were left sleeping on chairs while we waited for the sheets to arrive.

The reviews for this hotel are completely misleading, and Expedia’s customer service is inadequate when you actually need support.

I have booked my hotels through Expedia for many years, but after this experience, that will likely have to change.

Family_with_children

8/10

Excellent

13 Mar 2026

Julie

Great location and have a restaurant and bar right there, which is convenient. It’s an old hotel but they have updated it nicely. Our room had a large closet with refrigerator and safe in it which was great. Bathroom has no counter space but there is a little vanity area in the room to help fix that. Staff was very helpful and nice.

6/10

Pleasant

12 Mar 2026

Amanda

Hotel was a great location.There are plenty of shops and places to eat within walking distance. These staff was very helpful with getting the car parked. I remember that our needs but the 2nd bed was like an air mattress , and it was a double , not a queen as advertised. The shower drain smelled like a sewer gas. The staff tried to help but it did not resolve the issue. We would be willing to try again this hotel again.

Family

10/10

Exceptional

11 Mar 2026

Tatiana

It was within walking distance to the beach! Absolutely awesome!

Friends

6/10

Pleasant

10 Mar 2026

Marco

Not bad

8/10

Excellent

09 Mar 2026

COSETTE

So so place.

Family

4/10

Poor

09 Mar 2026

Sina

Kent Hotel was basically a hostel that you can have private room at,
It looked better in pictures, and reviews,
Check in process was very long because there was only one person at the front desk,
Room was ok, it was clean, no tables or small desk in the room, not even one tissue box, and no coffee machine,
Overall the entire hotel was below basic, with the price I paid, I could have had much better hotels,
Location is good,
Staff, nice and polite,

Self

8/10

Excellent

06 Mar 2026

Lisa

Very nice place i would go back

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Russell

The staff were very friendly and helpful. The room was clean and the beds comfortable. The location is great. Easy access to South Beach and the Art deco area. The hotel its self is art deco. I would stay here again.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Asia

Great location. Within walking distance to beach, clubs & restaurants.

10/10

Exceptional

28 Feb 2026

Dawn

We had a great stay at Kent Hotel in South Beach! The location is perfect — close to everything and super convenient. The hotel was very clean and extremely affordable for the area.

I accidentally left a small blanket in the room, and the staff made it so easy to retrieve it the next day. Wes was especially helpful — he stored our luggage for us and made sure we got our item back without any hassle. His customer service truly stood out.

Wes definitely deserves a raise! We’ll absolutely stay here again.

8/10

Excellent

28 Feb 2026

Karen

Friendly service and prime location
The room was dated and limited view but comfortable.

Self

10/10

Exceptional

26 Feb 2026

Andrea

Great location and very comfy room! I liked the proximity to everything and being there by the beach

Family

10/10

Exceptional

24 Feb 2026

Ikem

Awesome Hotel! Polite Front Desk Staff!

8/10

Excellent

24 Feb 2026

Felicia

I was pleasantly surprised at how

8/10

Excellent

23 Feb 2026

Peter

Very friendly staff , clean hotel and excellent location in South Beach Miami

Self

8/10

Excellent

23 Feb 2026

Jonathan

The room was clean. Staff were nice; Josh at the front desk
was exceptional and willing to assist if needed

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Brian

Clean Courteous and Convenient!!!

Partner

10/10

Exceptional

18 Feb 2026

Michael

Was very pleased with room, location and staff

Self

10/10

Exceptional

17 Feb 2026

Kenneth M.

Very clean and comfortable room and professional staff. Conveniently located. Would definitely stay again.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Zena

Staff was excellent and helpful. Room was clean and spacious too.

Partner

8/10

Excellent

17 Feb 2026

Gretchen

Room spotless, staff was great, location was wonderful. Elevator was a bit dated, but other than that, great for a 1 night stay before a cruise.

Partner

10/10

Exceptional

15 Feb 2026

Marlin

Room & property was clean & updated.

Leisure Partner

4/10

Poor

14 Feb 2026

Christopher

Place was tired. Bathroom was atrocious. Room 316 had mold all over. Fixtures rusted. Bleach smell in hallways made me dizzy. On the other hand the staff and guys at the front desk were amazing… get a face lift and I would return but until then…..

10/10

Exceptional

13 Feb 2026

Paul

Excellent service, location, and room!

Leisure Partner

8/10

Excellent

12 Feb 2026

Michelle

Great location and friendly staff!

Leisure Family

8/10

Excellent

10 Feb 2026

Daniel

The staff is among the best in the Miami Beach area. The location is ideal. The hotel is good, not great. It likely is overdue for a renovation. Our room had lots of minor problems - bathroom doors that wouldn’t close, tap handles falling off, grout issues, etc. that could easily be resolved with some attention to detail.

Leisure Family

6/10

Pleasant

10 Feb 2026

Alexander

Staff was great. Hotel was ok for the price .

Leisure Family

10/10

Exceptional

07 Feb 2026

Sandra

Everything was great. Just a few blocks from Hispanola where lots of great restaurants are located.
The room was very comfortable and spotless. The staff was very accommodating. I asked for a very late checkout and was nicely accommodated . There was a fee, but worth it. Desk staff was extremely helpful. Love this hotel.

Partner

10/10

Exceptional

05 Feb 2026

Elizabeth

We arrived early and were able to check in and drop our bags off.

The location was great. Loved our room.

Thanks for the enjoyable stay.

Leisure Partner

2/10

Poor

04 Feb 2026

Matthew

Staff was not friendly, room was filthy, sheets were stained, sink was clogged, toilet had toothpaste all over the seat. We would not stay there again or recommend to anyone.

Leisure Family

6/10

Pleasant

02 Feb 2026

Shannon

Bathroom needs to be cleaned better and it stinks really bad. The hotel is located near lots of other things. There was a tall chainlink fence blocking access to the ocean so we weren’t able to walk there, it looked like they were installing temporary structures along the beach so not sure what they are doing there at the present time.

10/10

Exceptional

01 Feb 2026

Jason

Friendly staff and clean rooms.

Friends_and_family Friends

8/10

Excellent

31 Jan 2026

Tiffany

Clean room, nice staff

Leisure Partner

10/10

Exceptional

31 Jan 2026

Michael

The room was clean. the stsff was great. They treated us well. The hotel was a beautiful classic.

Leisure Family

10/10

Exceptional

30 Jan 2026

Brianna

The staff Josh been there for years very helpful and professional! The rooms are always clean and comfy. The biggest tvs and the best showers as well. And the location is perfect! I always enjoy my stay and The Kent Hotel!

Leisure Partner

10/10

Exceptional

29 Jan 2026

Michael

Great staff, got me a room when the other room was canceled.

Self

10/10

Exceptional

28 Jan 2026

Tyler

Great location. Modern looking room. Rain style shower. Friendly staff. Only complaint with isn't much is that we were over the kitchen so you could hear chopping and grinding in the early hours of the morning. Still 5 stars from me based on the experience.

8/10

Excellent

24 Jan 2026

Wenda

good place, close to the beach, but a little bit small room

10/10

Exceptional

22 Jan 2026

Kim

Perfect location.. very clean.. helpful staff

Leisure Family

8/10

Excellent

22 Jan 2026

Nailah

My overall stay was great. The hotel has a restaurant attached with great breakfast and lunch specials

Leisure Friends

10/10

Exceptional

21 Jan 2026

Suggerly

great location

Leisure Partner

10/10

Exceptional

21 Jan 2026

Timothy

Great location great staff

Self

4/10

Poor

18 Jan 2026

Malazia

From the looks of the room it’s nice but it was a lot of things wrong the toilet was nasty which I had to clean with my own cleaning wipes and the sink! The shower had nats flies in it flying around sure it has to come from the drain not being clean, needs an update rust everywhere, stains on the wall, mirror dirty! Wasn’t a comfortable stay. I wouldn’t book again

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Michael

Responsive friendly staff, clean spacious room

10/10

Exceptional

16 Jan 2026

Walkiria

Our stay at The Kent Hotel was honestly perfect. From the front desk staff, to the cleaning staff, they were all very welcoming and helpful. The hotel was very clean and well taken care of. It is only 3 floors, but they have an elevator for those that need it. They provide beach towels for your use. And offer valet parking at the hotel. The hotel is on Collin’s Ave, just 1 block from Ocean Dr- prime location! I will definitely recommend and will be back. Thank you for making our stay so wonderful!

Leisure Partner

6/10

Pleasant

15 Jan 2026

Sachiko

Leak in ceiling of bathroom. Located by stairwell which was used frequently. Tenant above could be heard walking in middle of night. Front staff pleasant. Restaurant adjacent had pleasant hostess but breakfast server rude, food cold, service terrible and was told two times that there were no free refills on coffee. To get more coffee had to flag the hostess to have more coffee.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Daisy

clean room and nice and courteous front desk.

Leisure Friends

10/10

Exceptional

13 Jan 2026

Mia

Such a nice hotel! Everything is clean, you can walk everywhere and service was amazing. Joshua at the front desk was very nice and helpful!

Friends_and_family Family

2/10

Poor

12 Jan 2026

Jeff

We went to check in they said no rooms cleaned. They said they were short housekeeping staff. And if we wanted to sit down in lobby and wait we could. We had boat reservations and dinner plans. So we went onto do that. And also hotel had no parking. And after dinner we decided to call and cancel our hotel reservation. They said we would have to get refund from our booking company. So far they haven’t approved our request. In the end they refused and I refund our money.

Partner

8/10

Excellent

12 Jan 2026

Brittany

Room was quiet cozy and comfortable. Bathroom a bit stuffy due to minimal ventilation and shower water could does not reach hot temperature. A microwave in the room will suit patrons who utilize lounge there and would like to bring leftovers.

Leisure Partner

8/10

Excellent

11 Jan 2026

meriem louiza

Le personnel et la localisation

Leisure Family

8/10

Excellent

11 Jan 2026

Amir

Room was clean and the staff was professional.

10/10

Exceptional

09 Jan 2026

Jacek

Newly renovated rooms, great service, great food and location is just perfect.

Leisure Family

10/10

Exceptional

08 Jan 2026

Pragati

The room was very clean, staff were really great, the location is excellent within 2 minutes walk of the beach.

Business_and_leisure Family

8/10

Excellent

05 Jan 2026

Kelley

We appreciated the early check in and late checkout. The front desk staff were very friendly and accommodating. Loved the location so close to the beach.

Leisure Family

8/10

Excellent

04 Jan 2026

Franklin

We stay just one day. We like the hotel in general.👌

Leisure Family

8/10

Excellent

04 Jan 2026

Romero

It’s really convenient for the price !!! I would stay and recommend it to friends!!!
Great location !!!

10/10

Exceptional

04 Jan 2026

Gerta

Very well maintained boutique hotel. Great location. Breakfast in very cute cafeteria only $7.95 and includes mimosa!! Staff is very pleasant and very helpful. The one thing I would complain is the view from the room window is not existing. We there looking at the wall. But definitely recommend staying here!

8/10

Excellent

02 Jan 2026

Angela

Room clean. The staff,great. The bathroom need a biger toillel was so small.

Leisure Family

2/10

Poor

01 Jan 2026

gregory

Half the room bathroom .. not worth the money at all.
Most staff was great but manager was arrogant and rude to my guest .. never again!

Self

10/10

Exceptional

31 Dec 2025

ShanKar

no breakfast

Partner

10/10

Exceptional

31 Dec 2025

Matthew

Most friendly staff clean and comfortable

10/10

Exceptional

30 Dec 2025

Kevin

Very nice hotel.

Leisure Self

6/10

Pleasant

29 Dec 2025

Jennifer

Room kinda had a funky chlorine/ozone smell and was pretty small for four people. The front desk staff were great and very friendly. It’s too bad the hotel has to put up with the obnoxious restaurant that is adjacent as they play loud, booming techno music until midnight every night and our room was on that side of the hotel. No great for light sleepers.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Lukas

Beautiful hotel and a beautiful room. The staff was very helpful when I left my stuff. Thank you so much!

Leisure Self

2/10

Poor

29 Dec 2025

farnoush

Not a 8.6 rating hotel. All the staff were helpful and nice! Be mindful that there's no elevator to the first floor that has 6 steps to get into. Shower wall and curtain has mold and doesn't have a strong central fan to get the steam out. Some of the rooms have the exterior wall view of the adjacent buildings and was not mentioned in the expedia website. The AC is a wall unit and makes noise when turn on while on Auto/Eco mode.
Rooms are small however the bedding was clean and comfortable. The area is really fun with lots of dinning options and very close to the beach.

Leisure Family

10/10

Exceptional

29 Dec 2025

Felicia

The staff was very personable. No high fees and surprises. Front desk was so cool and nice. I will be back.

10/10

Exceptional

28 Dec 2025

Giuseppi

Staff is excellent. Friendly and helpful. Location is excellent. Beach is a couple of blocks away, about 5 to 10 minutes away. Restaurant that is attached to the Kent is very good. Lot's of other restaurants around. Safe location. Smaller rooms as this is an older hotel, but it has been totally renovated. My family and I would stay here again.

Leisure Family

10/10

Exceptional

27 Dec 2025

Julie

Location location location…this hotel is right in the heart of South Beach. You have the boardwalk, beach, art deco hotels, and tons of restaurants all around. We were only supposed to stay one night for a layover, but due to illness with one family member, we ended up staying four nights during Christmas. Magnus, Anthony, Josh, Christopher at the front desk were amazing and so friendly and accommodating to our ever evolving needs. The room was very clean and I would return without hesitation.

Leisure Family

10/10

Exceptional

27 Dec 2025

Sheena

Rooms are very pretty and perfect if you don’t like windows.

Business Self

8/10

Excellent

25 Dec 2025

Tanisha

The room was clean. I will say, the hardware in the bathrooms and the vents could use some updating but overall it was a comfortable stay.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Jane

Josh was so willing to help and super friendly. This hotel has the cleanest and best towels and sheets. Beds were comfy. Rooms are small but the tv is large, so that makes it a wash I’d say! Music is pretty loud from next door. But hey, this is South Beach after all!

10/10

Exceptional

23 Dec 2025

Jeremy

Beautiful spot right in the middle of south beach

Leisure Partner

10/10

Exceptional

15 Dec 2025

Nectaria

Nice staff, acc

10/10

Exceptional

14 Dec 2025

Adriana

Great location. Good staff. We arrived late and they were very accommodating and also help us with a late check out even in busy season.

Friends_and_family Family

4/10

Poor

13 Dec 2025

Tyra

There was no heat. Sheets had stains on them. Shower floor was crusty. Rooms smelled like weed because the workers would go out back to smoke and they were right by the window. Also it’s very loud in that particular room. If you’re assigned room 107 ask to move immediately!

Business

8/10

Excellent

11 Dec 2025

Patricia

clean room

Leisure

10/10

Exceptional

10 Dec 2025

Mary

Great area, so much to see within walking distance. Close to the beach. Great bar/restaurant

6/10

Pleasant

09 Dec 2025

MICHAEL

Very Clean Rooms

Business_and_leisure Partner

4/10

Poor

08 Dec 2025

Niles

Pillows terrible, bed squeaky and not comfortable, shower not clean, and no vent in the bathroom which makes it a sauna. Makeshift vanity in the main room because the bathroom had no counter space. paint chipped throughout, and the room was tiny with a room looking out to the dumpsters in the alley. AC unit was loud, clunky, and basically has two settings: cold and hot. For the price, very disappointed.

Business Partner

10/10

Exceptional

08 Dec 2025

Daniel

Wes was wonderful at front desk. Breakfast was not free but great price and excellent. Room is good but on front of hotel. Good for seeing the action but the base speaker noise pumped till midnight from the restaurant on the side of the hotel.

Leisure Partner

8/10

Excellent

07 Dec 2025

Tyron

Very good location

Leisure Self

10/10

Exceptional

07 Dec 2025

Patricia

clean room, spaciousness!

4/10

Poor

06 Dec 2025

Pallavi

Felt very claustrophobic probably as we were family of 4. If you are there for south beach perfect location. But I felt very claustrophobic in the room.

10/10

Exceptional

05 Dec 2025

Dylan

Staff was awesome, room was clean and comfortable. We enjoyed our stay!

10/10

Exceptional

04 Dec 2025

Luan

The rooms were great and the front desk was very helpful. Overall great place on a budget

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Leon

Clean room

8/10

Excellent

04 Dec 2025

Alycia

Hotel staff was amazing and accommodating to our needs for our one night stay.

The shuttle advertised at the front desk is not included and third party for those interested in using this hotel prior to cruising.

Breakfast is not included in the hotel.

There are many restaurants in the area however we had breakfast at the linked restaurant to the hotel as it was advertised 20% off for hotel guests. It was not honoured even when the server asked the manager. I would have considered eating at another restaurant however disappointed being misled.

Leisure Family

4/10

Poor

30 Nov 2025

Jae

The walls are paper thin! Be prepared to hear every detail of neighboring conversations, including families arguing directly above your room, as well as constant noise from foot traffic and talking in the hallways. Furthermore, the doors pose a significant safety risk and security hazard as they do not close completely. Finally, the actual rooms bear little resemblance to the advertised photographs.

Leisure Family_with_children

2/10

Poor

30 Nov 2025

judith

would NOT go back

Leisure Partner

10/10

Exceptional

29 Nov 2025

Jennifer

Very clean. Friendly staff. Lobby smelled wonderful. Convenient to everything, including the beach.

Leisure Family

6/10

Pleasant

26 Nov 2025

Ming-Yi

Shower water temperature was set too low.

Friends_and_family Family

4/10

Poor

21 Nov 2025

Nesheika

Saw a roach in my room

8/10

Excellent

21 Nov 2025

janice

Clean room

Partner

2/10

Poor

12 Nov 2025

Milica

Everything was so dirty. I could hear people in the next room. The guy was screaming in the hallway and hotel did nothing about it. He was cursing stuff and other people, to the point that was disturbing.

Leisure Family_with_children