Name: Kenmore Village Hotel, South Beach
Address: 1050 Washington Avenue, Miami Beach, 33139, US

10/10

Exceptional

21 Jul 2026

DaShawnna

Breakfast options weren’t that great

Friends

10/10

Exceptional

20 Jul 2026

Graham

👍

Self

6/10

Pleasant

18 Jul 2026

David

AC did not work in room. Bathroom was very warm with single pane windows.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Dario

Location provides Easy access to everything! walking distance to the beach. Would stay again pool was great amenity to have for price compared to hotels nearby

Partner

4/10

Poor

16 Jul 2026

David

This place was much better when Sonder managed it.

I was charged an extra $60 after my stay, and despite reaching out to the property multiple times, I never got an explanation. I reached out to The reservations team & they said someone from the property would contact me, but no one ever did.

I left the room exactly as I found it and even took out my own trash, so the extra charge makes no sense.

There were also ants in our room, which was disappointing.
I stayed here last year when it was Sonder The Deco, and everything was great—the hotel was clean, the staff was friendly, and I had no billing issues. It’s unfortunate to see such a decline in quality since the change.

Partner

8/10

Excellent

16 Jul 2026

Indulekha

The room was clean, newly renovated, and housekeeping came by every day. The location is excellent—everything is walkable and it's really close to Ocean Drive. The breakfast was at a on premesis hotel which was a bit slow to get seating and get done. Still a good place to stay!

Family_with_children

10/10

Exceptional

15 Jul 2026

Lodgie

Staff was accommodating and rooms were great. Unfortunately for our stay the elevator wasn't working. But the staff was able to move us to a lower floor once requested. They played the world cup games on a big screen next to the pool which was really enjoyable.

Partner

10/10

Exceptional

14 Jul 2026

Maria

Kid friendly and great location!

Family_with_children

8/10

Excellent

13 Jul 2026

Bruce

Staff and location were excellent! The hotel’s elevator wasn’t working and the parking situation was a bit crazy but it was also the World Cup. Room had 2 amazing queen beds that were incredibly comfortable. I’d definitely recommend staying again. I didn’t get to use the pool during my stay but it looked well maintained.

Friends

8/10

Excellent

13 Jul 2026

Hana

Beautiful property. The outdoor pool area is private.

Rooms are smaller than an average hotel room, but plenty of space for our one night stay.

Partner

10/10

Exceptional

13 Jul 2026

Marco

The hotel is very clean. The staff is very helpful. Everything is convenient for you. I would definitely stay there again.

10/10

Exceptional

13 Jul 2026

ikeshia

The staff was very pleasant and helpful. The pool was the perfect amenity to relax in the heat. Will def be back!

Partner

10/10

Exceptional

13 Jul 2026

Maria

Location was great, room renovated and modern, keyless entry.
A bit of noise from upstairs rooms, but nothing major.

Family

8/10

Excellent

13 Jul 2026

Wally

The staff were helpful and the food was good

Partner

10/10

Exceptional

11 Jul 2026

Kalewengal

Room was great location was perfect and great nearby options for food and drinks. 10/10 stay.

Partner

6/10

Pleasant

10 Jul 2026

Keosha

I was placed in the 2000’s room at TAFT.
There were nats that were about ready to turn into flies, the smell was initially clean and bleachy, after a day… it smelled of bad pipes, like sewer smell. The air, was set on 61 degrees, but that never felt like that the entire time I was there!! The scenery is beautiful and the placement of the HOTel is perfect spot for all food and beach activities!

Self

8/10

Excellent

09 Jul 2026

Joaquin

Ascensor estaba roto, pero más allá de eso, buena relación precio calidad. Bien ubicado, buena pileta, cuartos grandes.

8/10

Excellent

08 Jul 2026

Vincent

Located close to beach and Action. Great place

Friends

2/10

Poor

08 Jul 2026

Jesus

I did not check in cause entrance was terrible and it smells bad, the lobby look like old outdated dirty looking and felt bad, broken tile floor pool area look bad, parking was a block away from hotel no no no bad experience does not look like picture in file need to update pictures

Family_with_children

6/10

Pleasant

07 Jul 2026

ALEJANDRA ILIANA

The sofa was terrible , uncomfortable really daba night

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

Norbert

Elevator was broken we had to take all our stuff up and down to the 3rd floor

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Magaly

Not staying here again. Did not like my experience.

Self

10/10

Exceptional

06 Jul 2026

Shelby

Had a wonderful one night stay here on my bachelorette trip!

Friends

10/10

Exceptional

05 Jul 2026

Doris Patricia

Todo muy bien. Lo malo es que el desayuno, no se activo al momento de hacer y pagar la reserva y cuando llegamos no estaba incluído.
Y no hubo nada que hacer ...

Business

8/10

Excellent

05 Jul 2026

Ismael Eduardo

Great location.
Plenty of restaurant options - close to the beach.

Partner

6/10

Pleasant

04 Jul 2026

Lorraine

The appearance of the facility is in need of a facelift. Rugs dirty and worn. Elevator still not working. Rooms totalitarian, lacking sufficient storage and shelving as well as comfortable chair and table/dresser space.
The cramped gym lacks exercise mats and the equipment is dated.

I chose to stay there for my convenience of being close to where I need to be when visiting Miami Beach. That’s the plus. Great location off of but close to busy Collins Ave and the beach.

Self

10/10

Exceptional

03 Jul 2026

Alexandr

Everything was fine we recommend that hotel

Partner

8/10

Excellent

03 Jul 2026

Kimberly

The hotel itself was amazing, but our room had ants all in the bathroom.

Partner

10/10

Exceptional

02 Jul 2026

Mohammed

Staff were great, we checked in few hours earlier and they were really nice, location is great, clean overall, i would visit again definitely

6/10

Pleasant

02 Jul 2026

Fonda

It was clean . The staff was nice .

Family

4/10

Poor

01 Jul 2026

Shinnell

The breakfast is served. You get the to choose between minimal selections. No bacon and sausage etc. This is not an all you can eat buffet style. Please be aware. The air conditioning didn’t work in our room. They do not give you any pool towels. The couches at the pool are absolutely horrific. Staff were somewhat helpful. The outside is nice. There is NO parking. You WILL pay to park. Our room didn’t have a microwave and the refrigerator was tiny.

Family_with_children

8/10

Excellent

30 Jun 2026

maria

Great property

Family_with_children

6/10

Pleasant

29 Jun 2026

Gaétan

Pour le prix c’était ordinaire pas assez de serviette pour le nombre de personne dans la chambre

Family_with_children

10/10

Exceptional

29 Jun 2026

Sebastian

La ubicacion del hotel es perfecta, muy limpio y bonito. Facil acceso en transporte publico

Self

10/10

Exceptional

28 Jun 2026

chad

It was a great stay.

Family_with_children

2/10

Poor

27 Jun 2026

Bezawit

We chose this hotel because of its great location, but unfortunately that was the only positive part of our experience. The property looked much nicer in the photos and was not as advertised. Before booking, I had seen reviews about elevators being out of service. When we arrived they still were not working, so we carried our luggage to the third floor. While inconvenient, that was not why we left. The room looked clean at first, but after settling in we realized otherwise. Walking barefoot for a few minutes left my feet dirty. I found insects crawling on the bed and heavy dust and dirt between the mattress and bed frame corners that clearly had not been cleaned in a long time. My husband also found insects in the bathroom. We recorded videos as proof.
Around 11 PM we showed the front desk the videos and checked out. They offered another room, but we no longer felt comfortable staying due to sanitation issues. We had to find another hotel that night. The hotel told us the refund had to go through Expedia. I immediately contacted Expedia, explained everything, and submitted the videos. Although the hotel approved our checkout, Expedia refused to refund us and instead said it’s nonrefundable. It has been over a week with no resolution even with all evidence. I expected Expedia to support its customers when clear evidence was provided, but instead it felt like they prioritized the hotel over resolving a legitimate complaint. Disappointed in both the hotel and Expedia.

Partner

8/10

Excellent

26 Jun 2026

David

Decent hotel in South Beach for those on a budget. Is it the best hotel in South Beach - no , but it has good rooms with , pool/ bar area central location and public transportation close by
For the money one of the best options in South Beach

10/10

Exceptional

25 Jun 2026

Bert

Uniques experience in the heart of Miami.
Marc was phenomenal and very helpful. He was amazing with a smile on his face that is very welcoming every single time. I will def come back to Kenmore

Family_with_children

10/10

Exceptional

25 Jun 2026

Isis

It was really nice, just no free parking anywhere

8/10

Excellent

25 Jun 2026

Paul

Nice place to stay just had issues with elevators not working.

Business

10/10

Exceptional

24 Jun 2026

Julio

Everything exceeded our family expectations

Family_with_children

10/10

Exceptional

24 Jun 2026

Julio

Very nice family hotel

Family_with_children

8/10

Excellent

23 Jun 2026

Olivia

Loved this property. Staff were very helpful, location was great, ambiance was on point. Would stay again!

Partner

10/10

Exceptional

23 Jun 2026

Wilfredo

Good place good vibes, surrounded by everything

Partner

10/10

Exceptional

23 Jun 2026

Jerry Wayne

Everyone was nice and close enough to beach

Partner

10/10

Exceptional

21 Jun 2026

Lindsey

Beautiful and posh hotel! The only drawback is there is 0 parking besides valet, but it was 3 blocks from the beach with lots of shopping and restaurants. Super cute!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Megan

Staff was really sweet. Annoyed I have to pay extra to get a free breakfast.

Partner

8/10

Excellent

21 Jun 2026

JOSE LUIS

Staff was kind, loved the location, so close
To the busiest and liveliest part of the beach. Many choice of foods and dining experiences. However, the hotel pool closes at sunset??? Did not like that or appreciate that one bit because the beach was off limits due to so much seaweed and kelp. In addition, parking was scarce but if you’re going to stay at the Kenmore, the police station next door offers a parking garage at $15.00 for the whole day, but no in or out throughout the day.

Family

8/10

Excellent

20 Jun 2026

David

Sabrina at the front desk provides outstanding service.

Self

2/10

Poor

19 Jun 2026

tyema

The staff is rude and not helpful at all! There’s extra fees when you check in. This hotel does not look like the pictures AT ALL. They must have taken the pictures when they 1st opened. My room smelled like poop. The only good thing I have to say is thank you to Sabrina! She was the kindest, most helpful and most hospitable person I encountered during my stay! When I told her my room had a bad smell she sent maintenance to check and assess and then she changed my room for me and apologized for the experience I had been having thus far, she was a gem! Other than that, the hotel is very mid and the continental breakfast that you can add on, waste of money! The menu is limited and the food isn’t all that great. Would I stay again, absolutely not!

6/10

Pleasant

19 Jun 2026

Jessenia

We stayed for a total of 3 nights and 2 days. Overall, our stay was decent, but one experience left us feeling very uncomfortable.
While seated at a table near Casa Nicabanos, a hostess/waitress approached us and asked if we were interested in purchasing anything from the bar. We politely said no and continued drinking our water. After our response, her attitude changed noticeably. She came very close to us, attempted to take our cups, and repeatedly said, “Then go, go,” while gesturing for us to get up and leave.
We explained that we were guests staying at the hotel and were confused, especially since there were plenty of open tables and very few people in the area. She then informed us that our hotel stay did not include seating at that specific table. However, this had never been communicated to us by the front desk or any hotel staff.
Because of the way the situation was handled, we felt singled out and uncomfortable, so we decided to leave. We simply wanted to make future guests aware that there may be seating restrictions that are not clearly explained upon check-in.
Other than this experience, the rest of our stay was decent.

Partner

10/10

Exceptional

18 Jun 2026

Michael

Hotel was very conveniently placed, everything was within walking distance. Only issue was elevator being out of service. But Ivan was very helpful carrying all luggage to your location. Big thank you

Family_with_children

10/10

Exceptional

16 Jun 2026

Linessa

Great stay. Close to everything. No complaints.

Partner

10/10

Exceptional

16 Jun 2026

liza

Booked the king size room with patio. Placed us in the Belaire building and oh my what can I say this room is spacious and the terrace is about the same size. Had an amazing time. They have restaurants, they have plenty of tables and lounge chairs to stay out doors watching the FIFA matches. Excellent all around. Pool area clean and nice to swim a lot of tree cover for privacy from street and in property itself. The patio has lounge chairs tables and chairs two couches, very cozy. Took sun outdoors in privacy in the rooms patio. Best night sleep in their king size lush bed and very comfortable pillows. Will definitely return and book same too with huge patio! Staff friendly opened doors and greeted everyone so pleasantly. Can’t wait to go back!!

Partner

8/10

Excellent

15 Jun 2026

Guelsy

GOOS CUSTOMER SERVICES, VERY CLEAN ...I LOVE THE PLACE

Family_with_children

8/10

Excellent

15 Jun 2026

Emily

The room was clean. We stayed on the second floor and the elevator was broken so we had to carry our suitcases up the stairs ourselves. (Mom with 3 young kids) so that was interesting. They did upgrade us to a bigger room which was nice.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Franklyn

Property was clean. Staff were nice and helpful.
We booked for 2 people and had to call twice for a second washcloth. I was surprised that we didn’t have access to a microwave. However, the guy at the front desk was nice enough to take our food and used the housekeepers microwave to warm it. We had a fridge that was packed with drinks and water that belonged to the hotel so there was little to no room for the stuff we wanted to buy to keep refrigerated.

Partner

8/10

Excellent

12 Jun 2026

Marsha

The stay was ok, nothing special. The room itself was clean and the bed very comfortable. The hall had lots of stains and smelled bad. You could tell they tried to cover it up by over using air fresher (which was very overpowering). Lots of little flies; especially in the shower. The bathroom was tiny. The guy at check in was very nice and helpful. There was a lady working another day and we tried to ask her about the rooftop terrace and she couldn’t be bothered to interrupt her personal call and mumbled they didn’t have one. The cleaning ladies were super nice and helpful. The cabanas at the pool were kinda gross with mold and mildew on the bottoms.

Family

8/10

Excellent

10 Jun 2026

Neisser

No hay servicio de parqueo

Partner

10/10

Exceptional

09 Jun 2026

Thalia

Great location along with the fact that it was super cozy and cute.

Partner

4/10

Poor

07 Jun 2026

Michelle

The room is very very basic. It is dated and shows its age. We were there end of May and the pool was shut down ( for repairs??) In addition to the fees paid when booking you will be charged an additional ‘service’ fee on check in-approx 100$ extra for the 2 nights we stayed!! Location is 2 blocks from the beach but would not stay there again.

Family_with_children

6/10

Pleasant

03 Jun 2026

Edwina S

The staff on the property and at the restaurant were very friendly and helpful. The staff is the saving grace of this place. Rooms look better online; not very well kept. Okay for a night or two.

Family

6/10

Pleasant

02 Jun 2026

Gustavo

Good location, clean and nice and spacious bedroom. However, the elevator wasn't working and the swimming pool wasn't open.

Self

2/10

Poor

01 Jun 2026

Evan

Absolutely horrible. Pool was closed down our entire stay which ruins half a vacation spending time in the room when you could be at the pool. Elevator doesn’t work. Employees couldn’t even point us to the cafe. DONT STAY HERE.

8/10

Excellent

01 Jun 2026

Giselle

The staff service was excellent, and the cleanliness of both the room and the common areas was excellent; however, the elevator was not working, and neither was the pool.

Friends_and_family Family

2/10

Poor

01 Jun 2026

Chapman

We checked into the hotel on Saturday, May 30, between approximately 4:00 PM and 6:30 PM for my birthday celebration. This was the second time I had booked a stay at this property.

Upon arrival, the front desk experience was disappointing. The staff member appeared occupied on her phone and did not acknowledge us until we had been standing at the desk for some time. During a previous stay, the security deposit was $50; however, this time I was informed that the deposit had increased to $150. I could not find any information regarding this change on the website, in my booking confirmation, or in any pre-arrival communication. When I politely asked for clarification, I did not receive a clear explanation. Regardless of personal feelings, guests should be able to ask reasonable questions and receive professional and informative responses.

Additionally, the pool was empty during our stay, and there was no prior notice of this on the website or during the booking process. Had this information been provided beforehand, it would have helped set appropriate expectations.

To make matters worse, an additional charge of $11 appeared after checkout, despite the fact that we did not use or consume any items from the room.

Unfortunately, the lack of transparency, communication, and customer service throughout this experience left a negative impression. Based on this stay, I do not plan to return in the future.

Partner

10/10

Exceptional

31 May 2026

Latiana

Great stay minus the elevator was out of order

Partner

6/10

Pleasant

30 May 2026

nicole

Staff was great but the elevator was not working we had to walk up 3 levels. Door code was not working. Music at pool was not working seems to have a lot of maintenance issues

Family_with_children

6/10

Pleasant

30 May 2026

Yıldız hazal

Odalar hergün temizlenmedi havlu ve su bırakılmadı bir kaç günde bir yapıldı

Friends

10/10

Exceptional

28 May 2026

Laura

Great hotel! It’s a perfect place to stay at Miami Beach ! Great service , front desk and all the employees specially Elio and Iván 🙌 thank you! We felt at home

Partner

10/10

Exceptional

28 May 2026

HENRY

Clean room
Respectful staff
Love this place

Partner

10/10

Exceptional

27 May 2026

Victor

The only thing is there no park

Self

6/10

Pleasant

27 May 2026

Joseph

Great location but is in desperate need of a renovation! Can’t say enough about the location!!! Room look like they were remodeled about 10 years ago using the lowest of low bids. Workmanship was very poor, which translates over time.

Family_with_children

6/10

Pleasant

25 May 2026

nicole

Elevator broken had to walk up 3 stories, door handle broken, front desk staff not responding well to questions.

8/10

Excellent

24 May 2026

Zachary

Fantastic location, comfortable bed, extremely clean. The only complaint is the bathroom is EXTREMELY small and cramped, which makes everything you do in there a little awkward. No shelf in the shower, either, so you end up storing all your shower stuff on the floor. Also, no good places to hang wet clothes or towels, which isn’t ideal in a city that’s all about getting in the ocean and pools.

Partner

8/10

Excellent

24 May 2026

Thomas

Lift was broken in our hotel - room on the third floor - floor in the room was FILTHY - great breakfast and nice pool area. Very friendly staff.

Partner

10/10

Exceptional

23 May 2026

Yoanna

Super nice staff! Room was good. I just hoped we had access in the morning to free cofee (other than the 1 cofee included while you take the breakfast)
Also breakfast you chose 1 plate out of a menu, it’s not like a « buffet » style. We had the best time though it was a great hotel and especially the staff is AMAZING :)

Partner

8/10

Excellent

23 May 2026

Ricky

Overall, my stay here was not bad. It was very convenient, very close to the beach. Great bar, and great staff!!! The pool definitely needed a little more cleaning. Also the rooms were not the best. Our sofa bed was a dirty and we did see a roach in our room. But overall, it was a pretty good stay. Would rate overall a 7/10 if you’re looking for somewhere to just stay for the weekend and not be at the hotel for majority of your time.

Friends

6/10

Pleasant

23 May 2026

Ieva

Pool was nice, but the hotel room was pretty small and kind of dated.

Partner

10/10

Exceptional

22 May 2026

Valérie

Une très belle place. Beau décor. Nous avons aimé la piscine, le restaurant et les cocktails. Tout le personnel était gentil. Lohéma en particulier nous a fait rire et elle a été très gentille avec nous....elle a bien répondu à nos questions.

Friends

2/10

Poor

22 May 2026

Dominick

I had a bad experience at the Kenmore Hotel and do not recommend. It all started with check-in where they did not accept apple pay for payment. Second, the reservation was changed to another name and they did not see that change in the system trying to convince that the change was not made but I screenshot the proof of the change made through Expedia. Lastly, I did not get my deposit back even though I was informed it would take 3-5 days. I do not recommend this place and will continue to speak of my bad experience at this hotel to ensure that others hear about this dreadful experience.

Self

10/10

Exceptional

20 May 2026

Mike

The hotel was nice and clean ! The problem was with Expedia I cancelled my 2 room reservation on Wednesdya night and just wanted the 2 rooms for Thursday night only ! What expedia did was cancel only 1 of the rooms for Wednesday and when we did not show the Hotel cancelled the whole reservation ? Luckily the Hotel had openings so we booked the rooms back what we wnated to do was stay tehre 2 rooms for Thursday ! This is my 3rd time dealing with Expedia on changes and they screw it up every time ?

Friends

10/10

Exceptional

18 May 2026

Michelle

I absolutely loved the staff and the cleanliness

Partner

10/10

Exceptional

18 May 2026

Clarissa

Great staff. Great location.

Partner

8/10

Excellent

17 May 2026

Kumar

Overall good stay

Friends

6/10

Pleasant

16 May 2026

Tammy

The property has a party vibe. Constant electronic music in public areas. If you are tired or overstimulated, this is not the hotel for you.

Family

10/10

Exceptional

16 May 2026

Dinh Tho

Super convenient location. The elevator was down. But the hotel compensated by waiving the property fee.

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Gnanasekaran

Good ambience

Self

10/10

Exceptional

14 May 2026

Alejandro

Staff - excellent, pool - very good, Room condition - ok (some of the build quality was lacking in bathroom), Amenities - good (Elevator was down the whole trip, however everything else was in working order), comfort - very good (bed was decent, but room ac was responsive and worked very well, TV had many options).

Overall 3.95~4/5 👍👍

Partner

6/10

Pleasant

13 May 2026

Alberto

A

Partner

8/10

Excellent

13 May 2026

Rob

This has been my favourite place to stay in South Beach. It’s very near Ocean Drive and all the cool art deco hotels. The properties really well maintained the restaurants nice and the pool is excellent. Staff were really friendly and accommodate.

Partner

10/10

Exceptional

12 May 2026

Toney

From the outside of the property I was a little worried but our room was very clean and nice and all the staff was very friendly. Loved the outside seating as well. The location was perfect. Just a short walk to
South Beach. Will definitely stay here again.

Friends

8/10

Excellent

12 May 2026

Kimberly

Clean rooms. Not enough breakfast option at property but surrounded by other options

10/10

Exceptional

11 May 2026

PATRIA

The room was amazing cleaned and well kept. Front desk staff were very welcoming and a nice touch with the check-in drink. Will definitely stay again.

Partner

8/10

Excellent

10 May 2026

Luciana

Melhorar as opções de café da manhã incluso e o atendimento ao buscar o carro

Friends_and_family Friends

6/10

Pleasant

10 May 2026

Pavel

Good location

Partner

10/10

Exceptional

09 May 2026

Oscar

Amazing

Self

10/10

Exceptional

08 May 2026

MARY

This was a fantastic stay in the heart of Miami Beach ... we would totally come back. Conveniently located to just about everything. The only small drawback was that the elevator was out in the building that we stayed in, so we got the European experience. The front desk could use a bit of extra support at times as well, but otherwise it was great!

6/10

Pleasant

08 May 2026

Cristina

The pool, bar, outside sitting area, the staff and location are amazing but the room itself was not so much. It was a pretty big room but it was SO hot, it has a water cooler and we had it the coldest it could get and it was almost impossible to sleep because it was that hot at night, there’s no ventilation in the room so that doesn’t help, the water in the shower barely comes out, there is no phone in the room, no WiFi password. If we needed anything we had to go to the lobby to ask which is fine but it’s not when it’s late at night. Also the room above us you can hear everything but that might have just been the guests, felt like they never slept so on top of it being so hot the noise didn’t help.

Friends

10/10

Exceptional

07 May 2026

Jane

The breakfast provided was fabulous. I loved the area, South Beach.

Friends