Whitelaw Hotel

United States , Miami Area - FL
MIAMI BEACH, 808 Collins Ave
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Taiyell

Hotel location was great, close to shopping, restaurants and beach. Staff was very friendly and helpful. Definitely would recommend !

Friends

4/10

Poor

09 Mar 2026

Thomas

The hotel is one block off Ocean Avenue in the thick of nightlife. That's the best part.

If you have a car, you need to park a block south of the hotel and walk back. Not a big deal. Parking is $40 overnight.

There is NO ocean view. I don't know why this is even in this hotel's list of amenities. The beach is 400 yards east past an entire block of buildings, a busy street, a green park, and 100 yards of sand.

I took FIVE elevator trips to the front desk to try to get the room key to swipe.

The bar/restaurant was not particularly friendly or engaging.

I won't stay there again.

Self

8/10

Excellent

07 Mar 2026

Lana

Good location

6/10

Pleasant

03 Mar 2026

Vishvesh

Property was in poor condition, the key to lock and unlock the door was not working and so the only way I could unlock the door was to call the front desk to open the door for me. The floor boards were coming off and hurt my feet. The refrigerator was not working.

Friends_and_family Family

2/10

Poor

28 Feb 2026

ANGELA

The room was small, elevator stop working, they had roaches, air/heat didn’t work. No one stays at front desk to assist you. We attempted to express our grievances to staff no response. Will never stay here again

Leisure Family

2/10

Poor

27 Feb 2026

Danielle

Very dirty hotel room, sand still on floor from last guests. Needs updating in room. Wouldn’t stay again. Front service guy was very nice though.

2/10

Poor

13 Feb 2026

Laurelei

Shortly after I checked in, a staff person walked right in my room without notice or knocking. And before I checked out, a male staff person walked right in my room without knocking or notice. I am a single female traveler, Thankfully both times I was clothed. But warning to bolt your door! The room was clean however, the metal strip at the bathroom door had screws sticking up out of the floor. I was thankful for the room on ground level because we were not informed that the elevator was not working and no repairman came during our stay. We chose the Hotel for the bar and food amenities but the bar kept short hours and we were not able to order breakfast and had to go elsewhere. The front desk staff were kind and but Isabella was extra professional and personable. I would not ever stay there again for the reasons above.

Leisure Friends

8/10

Excellent

09 Feb 2026

Kiara

Yes everything just had problems with key working outside of that great.

Leisure Friends

4/10

Poor

07 Feb 2026

Mary

When we arrived, we had to wait almost 45 minutes to get checked in due to the hotel being short staffed. After checking in, we were told the elevator was out of service and we would have to lug our luggage up three flights of stairs to get to our room- no assistance was offered by hotel staff. The hotel room was fine, but the bathroom was really small and the shower was so narrow you almost had to stand sideways to raise your arms up to wash your hair. At checkout, no one was present so we just left the key on the desk only to find out when we returned back to land after our cruise (7 days later) that we were charged $208 for no reason and now we are fighting with the hotel to get that money back. Definitely not staying here again.

Leisure Friends

10/10

Exceptional

03 Feb 2026

Devyn

Very attentive front desk staff!

Leisure Friends

8/10

Excellent

02 Feb 2026

Tiana

Great location Great friendly staff really welcoming

Leisure Family

2/10

Poor

29 Jan 2026

Kimberly

I made reservations for the Whitelaw hotel but when I got there the lady at the desk told me that whoever I booked with gave me an upgrade and I was placed into the hotel next door (Posh). The room was very dark with two tiny windows. There was a large gap in the front door big enough for rodents to climb under. There was a Hostel above the hotel rooms. I asked the lady at the desk did she put me in a hostel she said no. I asked why was the Wi-Fi username for Posh, she said it’s for all stays. She was a good liar. The location was great but not what I booked. I will never use a third party for booking a hotel again.

Self

10/10

Exceptional

24 Jan 2026

Priscella

The Whitelaw is absolutely charming. Staff is fabulous. We adore Marco. He’s the bartender and also served us on the patio the next morning for breakfast. If you’re staying in Miami Beach, you definitely have to try the whitelaw hotel.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Heriberto

Dont drink

Leisure Partner

8/10

Excellent

07 Jan 2026

Shari

The room was clean, and bright! There’s a bar and restaurant connected and staff was both helpful and friendly. The location was perfect. We walked to many different restraints, shops and activities. The beach is close enough to walk as well. I can’t wait to return.

Leisure Partner

2/10

Poor

05 Jan 2026

Tammy

The first room they put me in was flooded. The second room was on the second floor and the floors felt like you would fall through and it smelled awful

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Edward

THERE WERE SHOPS NEARBY

Friends_and_family Family

4/10

Poor

30 Dec 2025

Marta

The hotel is outdated, needs a lot of maintenance. But location is great.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Sade

Yes the whole entire stay was awesome staff was great food and drinks thank you and I will recommend again

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Latoya

Rooms were clean and staff were very helpful

10/10

Exceptional

15 Dec 2025

Anastasia

Great

10/10

Exceptional

09 Dec 2025

Gary

Awesome

6/10

Pleasant

03 Nov 2025

Henrik

It was a little bit noisy but staff was really nice and let my store my luggage before and after my stay.

10/10

Exceptional

02 Nov 2025

Christopher

Loved the restaurant on the property. Very friendly staff, treated us like family. Not a fancy place to stay but very hospitable. Excellent location. Enjoyed my stay.

Leisure Friends

4/10

Poor

01 Nov 2025

Demecka

Use to be one of my fav hotels in south beach you can’t sit out front of the hotel anymore because it belongs to a private restaurant now you have to sit on the sit all closed in.. they don’t clean your rm everyday anymore now it’s every 3rd day of your stay… definitely lost a customer

Leisure Family

10/10

Exceptional

31 Oct 2025

Gary

Awesome

10/10

Exceptional

31 Oct 2025

Diamond

The staff are very helpful , any issues they’re on it right away . Communication was great , room was nice and clean I’ll definitely book again when I come back to Miami …. Thank you !!

10/10

Exceptional

27 Oct 2025

jason

Nice

10/10

Exceptional

15 Oct 2025

Cammel

I had a comfortable stay here ..the bed is soft , pillows is soft I slept comfortable.. the staff is very help ful if u need anything u just have to ask and their will provide ur request ..the young lady at the front desk is wonderful .. its a good budget friendly hotel to stay ..i will highly recommend this hotel and i will definitely stay here again ..so go ahead and book , you will enjoy your stay here ..the beach is 1 block away and lots of restaurant and night life 1 block away on ocean avenue ..this hotel is located in the heart of south beach ..

Self

10/10

Exceptional

11 Oct 2025

Frances

Love this place. Location.

10/10

Exceptional

05 Oct 2025

JOLANTA

Absolutely Great Hotel and Staff.

Leisure Friends

10/10

Exceptional

01 Oct 2025

Mikayla

Enjoyed very pleased

4/10

Poor

29 Sep 2025

Victor

Room floor was damaged, bed sheets dirty, towels had hair. Hallways smelled bad. Service was terrible. Room service came into the room without knocking the door. Receptionist were not polite. Waited over 15 minutes to check out because there was nobody at the counter. Called the hotel and no answer.

Partner

2/10

Poor

28 Sep 2025

Miguel

Terrible hotel all around avoid at all cost

10/10

Exceptional

26 Sep 2025

Eesh

Room was clean David has great costumer service!

Leisure Family_with_children

6/10

Pleasant

23 Sep 2025

Morgan

Was older but remodeled property. Walking distance to everything

10/10

Exceptional

12 Sep 2025

Hanna Zamora

Exxellent

6/10

Pleasant

10 Sep 2025

NDea

The first room we checked into had an Oder and was right beside the front desk which made us feel unsafe. It was a girls weekend trip so safety was a must. When they moved us the room was further down the hall but it just wasn’t a good fit as we didn’t like the lay out and the fact that anyone could walk right in and come to our door.

10/10

Exceptional

23 Aug 2025

MARIA

La atencion fue muy buena y el sitioexelente

Friends

10/10

Exceptional

18 Aug 2025

Anthony

Everyone was very friendly, the rooms were nicw and clean. The walking distance to everything was amazing

Leisure Friends

6/10

Pleasant

11 Aug 2025

shawnta

The floors are awful feels haunted!

2/10

Poor

06 Aug 2025

Leeann

This was a horrific experience booking thru expedia because the \"what you see is what you pay\" rule isnt real. I got to the property and they charged me another $122 for resort fees and NOWHERE on the site (expedia and actual website). The manager was rude and I got there at 11pm didnt get in a room til almost 1am... I wasnt offered anything upon the property manager speaking with expedia and realizing I was misinformed and they said the resort fee was for a free happy hour but it wasnt even on sight it was 20min away and for a person with no car it wasnt worth what I paid. Do not stay here unless the room is literally pennies because the only good part about this hotel is its walking distance from beach

Business Self

10/10

Exceptional

05 Aug 2025

Tammy

Great location

Leisure Family

10/10

Exceptional

04 Aug 2025

Jason

Excellent stay, will book again. Would recommend! :)

8/10

Excellent

04 Aug 2025

David

Great place in south beach area. Walking distance to mostly everything.

10/10

Exceptional

02 Aug 2025

Latoya

Has a restaurant and very close to the beach.

2/10

Poor

01 Aug 2025

Rosa

Cobros de servicios que no hacen match con el servicio en general

Leisure Family

10/10

Exceptional

31 Jul 2025

Melvin

Enjoyed the stay at the Whitelaw. $34 resort fee (we used the towels/beach chairs). A boutique hotel with an elevator that works! Vibes in the lobby and 1 min walk to the beach. Bed was actually a king size, not many channels on the TV (we had to login to an app) wifi goes in and out in the 3rd floor. Clean Restroom and spacious walk in shower.

Business_and_leisure Partner

10/10

Exceptional

30 Jul 2025

Bobbie

Everything was good

Leisure Partner

6/10

Pleasant

30 Jul 2025

KARAN

everything was good.
One of the receptioist was rude
they dont offer dental kit which is wierd. Rooms are a little old. Location is 10/10

Leisure Partner

10/10

Exceptional

27 Jul 2025

Adrian

The lady at the front desk I believe her name was Isabel help me a lot.

Leisure

6/10

Pleasant

24 Jul 2025

Marvin

Sfaff at the front need to be more friendly

Leisure Family

6/10

Pleasant

22 Jul 2025

Kerri

Hotel was nice but once checked in we notice we didn’t have any hand/face towels. Went to front desk they told they didn’t have any

Partner

10/10

Exceptional

16 Jul 2025

DeShaan Divine

Excellent all around … will be back… great location … great room… super clean …. Could work on answering the phone but overall a great experience

Leisure

10/10

Exceptional

12 Jul 2025

Denae

Everything was great

Leisure Family

10/10

Exceptional

07 Jul 2025

angelo

It was clean

6/10

Pleasant

27 Jun 2025

Taleisa

This property was in a great location and walking distance to most things rooms were kinda outdated we had three rooms. All three rooms were different. Some of the amenities did not work. Night staff the young man who checked us in was very nice. Provided great service and welcomed us even though we checked in after 2 AM due to delayed flight check in was easy and quick will definitely stay again.

Leisure Family

10/10

Exceptional

25 Jun 2025

Kimberly Melissa

This was an amazing hotel! Close enough to the bars to walk over, but far enough to get a good nights sleep. There was something wrong with our sink, so our bathroom kept flooding. Overall the staff was friendly and the hotel itself was clean and felt safe. 8/10!

Leisure Partner

10/10

Exceptional

22 Jun 2025

Lyn

Near to everithyng vere nice and clean and the staff super helpfull

Leisure Family

8/10

Excellent

20 Jun 2025

Kevin

White Claw seems like a new hotel in SOBE. The hotel room was clean. The furnitures are very unique.
I personally do not like the lobby area. The seating area and the bar have too much things going on; It made me feel clustered.

The hotel has a Mexican themed restaurant with outdoor seating. It's about 7 mins walk to the beach, 3-5 mins walk to Ocean Drive where the restaurants and clubs located. The hotel has snacks in the room for sale.

Make sure you take a picture when you first enter and another picture when you leave to check out. I was charged about $3 for what seems to be a snack i never ate. Check out my Food Explora blogs for details about my time in South Beach.

Leisure Self

2/10

Poor

19 Jun 2025

Mahrane

Bad condition

Leisure Family

2/10

Poor

14 Jun 2025

Khandice

highly disappointed in my stay here!! I feel like I'm in a college dorm room or the ghetto with the loud music playing at 2am and people running up and down the hall. My family couldn’t sleep because of it! Tried to call the hotel but of course no answer as it was after hours. Also, there's no phone in the room to even call front desk. You can hear EVERYTHING outside of your door! It’s literally like living on a college campus. Highly DO NOT RECOMMEND!!! And the staff did NOT try to make any accommodations!

Leisure Family_with_children

8/10

Excellent

11 Jun 2025

Dalia

Hotel was at a walking distance from Ocean Drive. Used public parking around the corner. Only hiccup was that on two occasions when I needed front desk assistance (including check in) there was only one staff available and we had to wait over 15 minutes for assistance.

Leisure Friends

8/10

Excellent

08 Jun 2025

Shivorn

Value for money. Close to beach, shopping and bars

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Jose M.

Beautiful boutique hotel. Great location. Comfortable beds

Leisure Family

10/10

Exceptional

05 Jun 2025

Michael John

Excellent for the price. Walking distance to the beach and many restaurants.

Leisure Self

10/10

Exceptional

23 May 2025

Tai Meechi

Will be back, but definitely make sure you don’t get charged a resort fee twice like me because it didn’t come up in the system that I booked Expedia and already paid!

Leisure Self

10/10

Exceptional

22 May 2025

SAM

Best hotel in South Beach Miami. I love this place everytime I visit

Business_and_leisure Self

8/10

Excellent

22 May 2025

Chandni Sanjay

There is a daily service charge you will be charged.

Leisure Friends

10/10

Exceptional

21 May 2025

Jomaira

I loved this hotel they let us check in at 1pm!

4/10

Poor

19 May 2025

Stanleann

Water sitting in the shower corner draining all over the bathroom floor. Any random person can walk in here and they will just says oh I’m sorry it’s Miami

Leisure Friends

10/10

Exceptional

15 May 2025

Shauna

Its close to ocean drive and the beach but quiet compared to ocean drive

Leisure Partner

8/10

Excellent

09 May 2025

Aleksandar

Staff very much noisy even after 10pm

Leisure Self

10/10

Exceptional

08 May 2025

SANDRA

Had a great, comfortable time staying here with friends. Couldn't go wrong without

10/10

Exceptional

05 May 2025

Charla

If I ever visit Miami again, I will stay at the Whitelaw!!

Leisure Family

8/10

Excellent

02 May 2025

bettina

The lobby is funky, in a good way. There is a Mexican restaurant & bar in the lobby.

Leisure Partner

8/10

Excellent

25 Apr 2025

jellisa

Staff was friendly and the location was very convenient.

Leisure Family

10/10

Exceptional

24 Apr 2025

Jarvis

Awesome stay

Leisure Self

4/10

Poor

22 Apr 2025

Umair

Ac didnt work , poor room services

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

Gaby

Great place. Good price and close to the main beach. Isabela at the front desk was awesome. Would definitely recommend

Leisure Family

10/10

Exceptional

18 Apr 2025

Shauna

Stay went well. Everyone was pleasant and helpful.

Leisure Family

10/10

Exceptional

08 Apr 2025

Catherine

The signal was horrible and the worker working that evening stated there was nothing he could do about it and the manager wouldn’t be in until the next afternoon, at which time we would be something in the Atlantic.

Leisure Partner

4/10

Poor

03 Apr 2025

Melissa

You get what you pay for. The only good thing about this property is the fact that it’s a 5 minute walk from the beach.

The rooms are in terrible shape, you can hear everything from the hallways to the neighbours room. There is no quiet space…we heard people screaming in the halls at 3am every night… you can hear everything happening outside of the hotel at all hours.

Room cleaning only comes every 3 days, floors in the room were falling apart…our safe was broken the day we checked in, was never fixed. We ran out of toilet paper. There is zero counter space in the washroom so there is no area to get ready ….

It very much feels like a 2/3 star hotel. Our neighbour blasted their tv all hours of the night and we could not sleep…no telephone in the room to call front desk….

Like I said, only good point is that it’s close to the beach, however, there are MANY other hotels near the water that I’d stay at before this one again.

10/10

Exceptional

02 Apr 2025

jaclyn

Nice place to stay

Quaint place to stay. Employees wonderful and very helpful, Food was excellent, but pricey. Happy Hour. I was worried went a read the hotel could not be responsibe If a room was not quite. I slept with a sound machine and never heard any noise. Bed was comfortable - slept well. Would be happy to stay here again

Friends_and_family Friends

2/10

Poor

28 Mar 2025

Lashawn

Not fair at all

6/10

Pleasant

24 Mar 2025

Bryan

You get what you pay for

Meh it’s cheap you get what u pay for

8/10

Excellent

22 Mar 2025

Raymond

Good location.
But even though there is no early check-in they won't store your luggage.
Overall, I was satisfied with this hotel.

Leisure Self

2/10

Poor

22 Mar 2025

Charles

The only good thing about this place was that it was within walking distance to the beach and restaurants. Everyone was unfriendly, very noisy which I know is expected for the area. However when there is a 1\" gap between the door and door frame its going to be louder.

Leisure Family

2/10

Poor

21 Mar 2025

Dwarakamayi Amareswari

Hated it

Business_and_leisure Friends

4/10

Poor

20 Mar 2025

Lacey

Hot water some of the time. No microwave in the whole building. Strange smell throughout the building.

Business_and_leisure Family

10/10

Exceptional

19 Mar 2025

Britany

The decore of the hotel is soooo cool and sheik. I loved it and definitely will stay again. They also have treats in each room for purchase. Chips candy bar healthy bars soda water LQ. It was loved 😍 im glad i picked this place.

Leisure Family

10/10

Exceptional

15 Mar 2025

evan

The boutique hotel was awesome. Check in staff were great and super accommodating. The downstairs had a great retro bar and the rooms were really well done and super clean. Bathroom was really nice and clean as well. Comes with a small fridge too and Tv setup to connect and stream services with. Also we were on the 3rd floor and no noise or anything from outside. Literally a block away from south beach, easy access to restaurants, and easy uber pickup out front. Would stay back here again. Very pleased

Leisure Family

10/10

Exceptional

12 Mar 2025

Kenan

The floor of the room has a few broken slats which are dangerously spiked out.

Leisure Family

10/10

Exceptional

09 Mar 2025

Aubrey

Staff and the bartender were super friendly and personable! Everything was in walking distance.

4/10

Poor

07 Mar 2025

Jennifer

Hallways were filthy and smelled terrible. Rooms were dirty and dusty, shower was moldy.

It was very noisy but to be expected for the location.

Staff checking in and out acted like they were bothered to assist.

2 days after checkout I was charged for use of the minibar - I called and was told that they are serviced by a 3rd party for that and would investigate. I had to call back 2 more times with no resolution. I finally disputed wtih my credit card and was credited back the money.

The only good thing about the hotel was the restaurant - the food was excellent and the server was very nice.

Leisure Family

6/10

Pleasant

07 Mar 2025

Debbie

The location of the room close to the beach etc. was terrific!
However, there was no coffee pot in the room, nor any coffee offered at all, until 9:00 a.m. and it was packaged creamer and not at all good coffee.
The guests from other rooms were hootin and hollering in the hallways for most of the night, and it was very noisy.
I wouldn't choose this hotel in the future.

Leisure Family

4/10

Poor

03 Mar 2025

Millie

Room was musty smelling and the window did not lock neither in bedroom or the bathroom. The room was on first floor so windows that did not lock no matter how much you tried was not a good experience.

Leisure

10/10

Exceptional

02 Mar 2025

Pranoy

Good

4/10

Poor

25 Feb 2025

Jaclyn

Let’s start with the over powering perfume smell that they pump into the hallways. It was an instant headache and nauseating for our entire family. You could actually smell it from the street. We checked in late and were tired, but when we reached our beds they had no sheets on them. So I had to wonder down the hall and find some to bring us sheets. When we went to charge our devices after a long flight not one outlet was strong enough to hold a single plug. They were so old, they needed to be replaced. We ended up shoving a piece of furniture from the room against one outlet just to charge our items one at a time. We mentioned this 3 different times to 3 different front desk employees, but nothing was done. We also mentioned that our tv didn’t work, but they didn’t fix that eithere. They just said they had a busy day. My 9 yr old and 12 yr and myself were up multiple times in the night because the walls were so thin we could hear people moving all around. It was very loud, but not from outside noises. I wouldn’t not recommend this hotel to anyone. I never write reviews but this was beyond me that we paid for 2 days at this hole in the wall.
The restraint at the front of the hotel as great! The food and the service.

Leisure Family_with_children

10/10

Exceptional

22 Feb 2025

Jake

Great