Beacon Hotel

United States , Miami Area - FL
MIAMI BEACH, 720 Ocean Drive
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

25 Jun 2026

Jennifer

The hotel is being renovated. The room was newly renovated and nice, but I was not expecting the condition of the hotel overall.

Business Self

4/10

Poor

25 Jun 2026

Christina

It’s under construction but they don’t tell you until the day before you check in. The staff are not helpful. Smells terrible and filthy carpet.

Self

10/10

Exceptional

24 Jun 2026

ALINA

The hotel is currently undergoing renovations; however, the room was completely refurbished and clean. We interacted with very little staff—just the front desk and valet parking. They really ought to take this opportunity to build a proper parking area; the hotel needs it. Aside from that, we have always liked this hotel—we last stayed here six years ago. Highly recommended.

Family

2/10

Poor

24 Jun 2026

Joe Andrew

Hotels restaurant , Bar were closed. Place was hot. No hot water!

2/10

Poor

21 Jun 2026

Sarah

Honestly we stayed at this hotel not knowing they are currently under construction. They don’t have Ive machines. The water system is backwards because of the construction. The toilet in my room stopped working multiple times. My stay was 3/10!!!

Friends

6/10

Pleasant

15 Jun 2026

Peter

The hotel is currently being remodeled there was limited access to any amenities workout room, lobby, restaurants.

The current lobby situation is dirty and under construction the air-conditioning was not working and it was extremely hot.

The staff was helpful in my room was clean and well appointed the best part of the experience was my room

The issue I had with my room was the air conditioning controls were very old and we’re not sensitive to minor adjustments. The fan was loud and was hard to sleep.

Self

8/10

Excellent

15 Jun 2026

Adam

The property is being remodeled so the the outside looked rough but the room & staff were nice.

Partner

4/10

Poor

13 Jun 2026

Anabelle

The hotel is under renovation and they have a makeshift lobby set up in the restaurant, everyone has to use the service elevator which is sometimes slow. I stayed in a newly renovated room which was clean but the AC unit did not work well had to call the front desk twice. Overall the location is convenient but I equally wished I would’ve know about the lobby renovation

Partner

2/10

Poor

10 Jun 2026

John

OK, so I’ll start with the good stuff. The staff was very friendly and very helpful. The room itself had just been remodeled and was very clean and the furnishings in the room were new and it was great but the rest of the hotel was horrible. It advertised a pool. It did not have a working pool. It advertised a restaurant in a bar. It had no restaurant no bar it advertise valet parking, but it didn’t tell you that it’s $80 for the valet parking per day, the hotel when we were, there was under major renovation and it looked to be moving slow, but everything was tore up. I mean everything on our stay there at 6 o’clock in the morning they started construction in the hallway outside of our room with hammering drilling cutting 6AM I would not recommend this hotel unless they finish all of the improvements and it’s substantially better. We did not enjoy our stay other than the staff in the room itself. The rest of the hotel was horrible and it was falsely advertised we should have been refunded part of our money. We spent $300 on a one night stay plus $80 on valet parking so for $380 we got no pool no restaurant no amenities whatsoever

Family_with_children

2/10

Poor

10 Jun 2026

Grace

The hotel was under significant renovations and should have been closed. The construction crew utilized the only working elevator as a freight elevator which was extremely challenging to navigate as there was often no space for the guests staying in the hotel. The reception desk and overall services listed were not available nor deducted from the overall price of the stay. For being a corporate hotel located in a central area, the hotel stay was overall unacceptable.

Self

10/10

Exceptional

10 Jun 2026

Daphne

Due to construction, it did seem sketchy from the outside. But we don’t judge by the cover of the book. The room was astoundingly clean! Even got a great city view. Definitely would book again!

10/10

Exceptional

07 Jun 2026

Yomary

Room was super clean and very well equipped, AC was perfect!!!

Partner

6/10

Pleasant

07 Jun 2026

Raymond Edward

The Property is going through major renovations: Lobby is closed off and you enter through what was once a hotel resturant. From what it looked like, they have big plans but it won't be complete any time soon. I don't know if they have parking but the location is the best aspect for the property; it's an easy 30 minute walk to the White House. We had a renovated room; it was very clean & nice but the bathroom lights seemed to be on a motion sensor which went off frequently in the middle of the night and they need new beds. Maid and janitorial staff were great.

Partner

6/10

Pleasant

07 Jun 2026

Bri

Hotel has great potential however we were unable to use the amenities advertised due to construction.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

Cathy

I would strongly discourage anyone from staying at the Beacon Hotel. During my stay, I was trapped in an elevator with 4 other guests for more than 40 minutes. The situation became serious enough that the fire department had to be called to rescue us. To assist with the rescue efforts, power was shut off in parts of the hotel, including guest rooms. Being stuck in an elevator is stressful and frightening, but what made the experience worse was the response from hotel staff.

Much of the hotel was also under construction, including Floors 1–6 and the penthouse level, which is one of the property's advertised attractions because of its views of downtown D.C. The extent of the renovations significantly impacted the overall guest experience. After the elevator incident, I expected empathy, professionalism, and clear communication. Instead, I was met with rudeness and indifference. The staff was dismissive when I asked questions about how to remedy this issue. When I requested documentation, a receipt, and information regarding the refund process. The customer service issues continued after I checked out. Two days later, I called to inquire about my refund and obtain an update on the process. The staff was unprofessional during the call and ultimately hung up on me before my questions were answered.
I cannot recommend the Beacon Hotel. Between the ongoing construction, the elevator emergency, and the disappointing response from staff, this was one of the worst hotel experiences.

Business

10/10

Exceptional

31 May 2026

Henry

I enjoyed my stay at the Beacon Hotel and Corporate Quarter! During my visit the building was going through major renovations, but the staff were extremely kind and patient with helping me get my luggage up and down the floors. I thought the room was perfect, clean, and its amenities were well maintained. I would certainly come back the next time I am in DC! Special thanks to V, Karen, and Solomon for their kindness and hard work, as well as to the other staff who I did not get to catch their name.

Self

6/10

Pleasant

31 May 2026

Thomas

The hotel is undergoing a major renovation.My room was remodeled and was beautiful and very comfortable.No complaints there. But everything else about the hotel as far as amenities is terrible right now. They are still a long way off from finishing the construction. My biggest issue was the elevator.All four days I was there there were issues with them not working at some time or other. We even got stuck in the elevator and had to have the Fire Department get us out! But one good thing is they had a manager named Diane who was wonderful who really understood and listened to my problem and resolved my issues. Diane was great! Overall it was a good and comfortable room to just sleep.

Partner

10/10

Exceptional

30 May 2026

Olga

Nice cozy place, especially thanks for the white noise!

10/10

Exceptional

28 May 2026

Thalia Yesenia

Staff taking care of any inconvenience immediately .

Partner

4/10

Poor

21 May 2026

Alison

The property is currently under major construction. I was not the only guest woken by 6:30am on multiple mornings by construction noise despite being told noise wouldn’t start until 9. This occurred for guests staying on different floors, so was not a localized issue.

6/10

Pleasant

21 May 2026

Brett

They didnt have any soap in the room.

10/10

Exceptional

20 May 2026

Philip

All great. Renovation well worth it.

Self

6/10

Pleasant

19 May 2026

Sebastian

No hot water some days, overall good

8/10

Excellent

18 May 2026

Elizabeth

Yes

6/10

Pleasant

18 May 2026

Gloria

The room was clean and well-appointed; however, the property is currently under construction, making it very dirty and unsightly. There was also police activity in the neighborhood, and the location was chaotic.

Family

10/10

Exceptional

17 May 2026

VISHAL

Good clean room in the heart of the city.

Self

10/10

Exceptional

17 May 2026

Rodrigo

I liked the location, you can walk to the clubs and no need to get Ubers.

Friends

4/10

Poor

14 May 2026

Charles

The air conditioning in the room did not work. After a request to maintenance, it remained unchanged. The current & ongoing remodeling and construction was impactful to the reservation. Best to avoid while renovations continue.

Self

8/10

Excellent

12 May 2026

Douglas

Nice hotel but under construction so things were a bit off.

Self

4/10

Poor

11 May 2026

Toni

We were not told the property was under renovation so we had to dodge equipment & const. workers. We were told there was a restaurant but when we arrived we learned it was closed down & there was no ice machine. The front entrance was closed off due to construction so we drove around the block 3 times before we could manage to get inside. They should inform guest about the construction, in advance, & offer reduced rates if still interested.

Partner

6/10

Pleasant

07 May 2026

Dena

We had no notice that the property was under construction. The restaurant was closed and the lobby was makeshift and cramped.
Rooms were very clean and nice. No other services available on-site.
The people at reception were disinterested and barely interacted with customers

10/10

Exceptional

05 May 2026

Nathalie

It was good

8/10

Excellent

05 May 2026

Jamille

This property was actually under construction. However, I would like to say that the gentleman that checked us in close to midnight due to a delayed flight gave us all of the information we needed and set expectations around non-working heat and possibly needing to let the hot water run for a bit to get it hot. However, once we got to our rooms, or actually right when I stepped into the hallway off of my elevator, I could see the renovations were well done. My room was very modern. I really thought it looked beautiful. The lighting in the bathroom, especially for makeup, was great. There was plenty of hot water. The bed were extremely comfortable as was the bedding. The only thing I suggested was that the bathroom did not have one possible hook or shelf for your body wash or your face cloth, but I did ask the front desk on my way out and they said they would be installing them. Thanks for a great stay. Looking forward to staying again when your remodel is complete.

Business

10/10

Exceptional

04 May 2026

Kevin

Nice rooms. Hotel is being renovated

6/10

Pleasant

03 May 2026

Christina

The room was freezing and we could not control the thermostat. We tried the heat, tried turning off the AC, and tried shutting down the system all together by switching it to “off” and it continued blowing cold air. The room didn’t have a mini fridge. The soap dispenser was empty. I’ve stayed here before and that’s why I booked again and was very disappointed. Will not be back. Not worth the price at all.

2/10

Poor

25 Apr 2026

Roberto

Estaban en reparaciones pero eso no lo dejaron saber a la hora de reservar, ..
Refrigerador sin srvicio,

10/10

Exceptional

24 Apr 2026

Joanna

This hotel was a standout not just because of the convenient location and fair price, but the room was surprisingly spacious and well appointed. It was a family reunion trip and we had a sofa and table, so a great night of cards was had and wonderful memories were made.
We even got housekeeping. It was so amazing to come from a long day of sightseeIng to a made bed, a spotless room, totally restocked. So rare post pandemic.
There were some issues due to the beautiful renovations going on, but the attentive staff took care of us like family and we were so happy. What a wonderful trip to our nations Capitol! Great location, great staff!
Thanks again Diane, Jorge and Elvis! We will be back for sure.
I forgot the valet!
Great job in and out fellas!

Friends_and_family Family

2/10

Poor

22 Apr 2026

Scott

Hotel was under construction. No main lobb

10/10

Exceptional

19 Apr 2026

Joshua

The hotel was lovely overall..it was in a great location for getting anywhere you needed in Washington DC with great nearby transport links by bus and metro. The staff were very helpful and friendly. The rooms were in a good condition (although they did appear a little dated) but had all the amenities you could need. Would definitely stay here again if I visit Washington DC again.

Self

4/10

Poor

19 Apr 2026

Rad

Tv not working.bed not comfortable
No fridge

Self

10/10

Exceptional

16 Apr 2026

Fox

Everything was amazing the only issue I had was Expedia over booked. Karen was such a help on the matter. She was friendly, patient, & accommodating. She helped to make my trip amazing so grateful for her!

2/10

Poor

15 Apr 2026

Mairtin

Pretty awful, no warning that it was a building site. For $531.46 for one night.

10/10

Exceptional

12 Apr 2026

Julia

The room pictures online don't quite do it justice! They are really beautiful, modern, spacious with incredible beddings. Loved it! It's easy to do ride share or walk to nearby restaurants and sights. The staff is very helpful!

Partner

6/10

Pleasant

10 Apr 2026

Teri

We did not use any parking.

Family

8/10

Excellent

10 Apr 2026

Nigel

Not applicable

Self

10/10

Exceptional

08 Apr 2026

Brandon

The young lady at the front desk was absolutely delightful...the rooms were clean but very cold and the hot water wasnt so hot. Outside of that the place was close to everything, clean, and safe.

Family

2/10

Poor

07 Apr 2026

Cynthia

I NEVER got to step foot on to this property and yet my card was charged twice $116.74 and again $84.00 while I was my flight before landing in DC. I called the hotel to ask about the charges, after receiving a text that I must checkout at noon. I was still in the air on my flight which is what I tried to explain due to the bad weather DC was experiencing. This occurred on March 16, my reservation was made on March 15th, 2026. I spoke with a total of 3 people before arriving, in the end Diane was the last person that would handle this situation. I also spoke with Expedia on this matter and NO ONE is helping to resolve this problem of taking my money without an end product!

Self

4/10

Poor

07 Apr 2026

Dr john

Room was not clean. Room was not as advertised on Expedia—different bathroom. Bathroom was nasty—tub dripped all night, toilet flushed and came back up, paint peeling, rust on towel racks, and shower head coming off wall. Property is under renovation—no sky deck, no restaurant (even though got email station hours) and gym is not a real gym at all.

Family_with_children

10/10

Exceptional

07 Apr 2026

Saminah

They were doing renovations

Self

6/10

Pleasant

03 Apr 2026

Jennifer

It was a cold. expensive room. You could hear the pipes when other guests were using the shower. It was an old building the coffee pot leaked. Did I mention the heater would not work and it was expensive to stay there

Partner

6/10

Pleasant

03 Apr 2026

Alicia

My stay was not the most ideal. Check-in was super easy and staff were pleasant. My issues were with my room. It was so poorly lit. I also had no TV signal. My heating/cooling system did not work well. The bed was not the most comfortable. Bathroom lights are on a timer, so they constantly turn off too soon while taking a shower, yikes! The hotel looks like it was a trendsetter and was an early adopter to apartment/ suite style lodging, but it has not been upgraded at all which was evident in a few places throughout the hotel, and in my room with the kitchen area. I probably will not stay again, but it served its purpose while there.

Self

4/10

Poor

02 Apr 2026

Taylor

Older rooms were showing their age

Self

10/10

Exceptional

01 Apr 2026

Chifundo

the ac was good

Partner

2/10

Poor

30 Mar 2026

Michael

The hotel is undergoing a renovation and workers cut cable cords so a section of rooms had no television. They knew this when they booked the rooms, but ddnt say anything until everyone was complaining. We asked could we get other rooms and we were all told that the hotel was completely booked up. They should not be renting room with no televisions or it should’ve been disclosed upfront. We were in town for a basketball tournament and couldn’t watch any games at night. Horrible customer service

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

Sundae

The check in was easy and the room was amazing. I loved the shower and bathroom. Staff were friendly and helpful.

8/10

Excellent

26 Mar 2026

Sean

The room was clean and comfortable.

Friends

10/10

Exceptional

26 Mar 2026

Larry

Family

6/10

Pleasant

23 Mar 2026

Tarek

Conveniet location is the best thing about the Hotel. the rooms furniture are outdated

8/10

Excellent

22 Mar 2026

Maria

The drain was not ok for the first days

Family_with_children

2/10

Poor

20 Mar 2026

john

They did not have a toom for me when i arrived

8/10

Excellent

18 Mar 2026

ALFREDO

Excellent location, close to DuPont circle

Self

2/10

Poor

18 Mar 2026

Sankar Kumar

1 day before check-in (when its too late to cancel), they mention their hidden fee of $35 USD per night. They call this a facility fee. But they have no facilities. The gym is 4 pieces of equipment in a meeting room, the restaurant / bar and upstairs rec areas are all closed. They have been closed for months, according to staff. Then at 7AM, they are drilling and doing renovations which is super loud and vibrates thru the walls.

6/10

Pleasant

17 Mar 2026

Latonya

The hotel is being remodeled and I wasn’t aware of this prior to booking. Strong smell of cleaning product in elevator. No restaurant or bar available. Non working ice machine. Dingy looking carpet and interior. I did happen to land on a floor being worked on and it’s going to wonderful once completed.

Self

8/10

Excellent

10 Mar 2026

Roy

There wasn't a good smell in the hallway

Self

10/10

Exceptional

07 Mar 2026

james

Great place and well located

6/10

Pleasant

07 Mar 2026

Barbara Licos

Room was clean but restaurant was closed so no near dinner after arrival. This was one of the reasons booking this hotel. No breakfast so wife did business on empty stomach. I was I had gone with my original choice for my wife but wanted her to be close to where business was being conducted. Also, she states going out at night alone in that area is not a good idea. Will not stay there again.

Self

8/10

Excellent

07 Mar 2026

Mark

The property has a lot of potential.
Restaurant was closed for renovations.
Front door has been wonky for the last year.
If you look close you can see some cosmetic flaws
in the building. House keeping , front desk and valet staff
were awesome.

Self

8/10

Excellent

01 Mar 2026

Gavin

We stayed here on February 2026. The family room was spacious, comfortable, and easily accommodated the five of us, with plenty of space to move around. The temperature was a bit warm at first, but we were able to open the window slightly to let in some cool air from outside, which helped. The room was clean, the bathroom was generously sized, and everything functioned as expected.

The staff were welcoming, courteous, and genuinely helpful throughout our stay. The surrounding area felt clean and safe, though the nearest Metro station was about a 10‑minute walk away.

The only downside was that the restaurant/bar and the gym were closed for refurbishment during our visit, which was a little disappointing.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Tania

Staff was courteous, location was excellent.

Family_with_children

4/10

Poor

25 Feb 2026

Nathan

The room stopped heating during winter. There was no hot water in the shower, and in general the building needs updating or renovation to compete with other hotels in the area.

Self

4/10

Poor

23 Feb 2026

Bruce

Check-in was kind of a mess. The front desk guy was friendly, but when I got to my room, I discovered that it wasn't the one I had ordered. Rather than a king-size bed with kitchenette, I had two full-size beds. When I complained, I was given a king-size, no kitchenette with no discount or refund. Also, was told that hot water may not be an option, and discovered that the walls were very thin. Location is great, but overall it was a very disappointing stay.

Partner

4/10

Poor

22 Feb 2026

Didier

This hotel needs repairs and updates - its falling apart. Time consuming check in’process. Took a very long time to get hot water in shower - had to wash with cold water for most of shower. Overall, outdated and disappointing..

Partner

10/10

Exceptional

15 Feb 2026

Drew

Spotless

6/10

Pleasant

14 Feb 2026

Sharika

The room was in good condition. The staff was awesome. The fact that the restaurant disconnected to the hotel was closed with disappointing. That’s why the three stars.

Friends_and_family Family

2/10

Poor

13 Feb 2026

Kari

The staff was lovely however I didn't have hot water (not even warm water) for my entire 3 night stay. Maintenance came 4 times in one day and finally they stayed long enough to know that the warm water lasted only 45 seconds. I asked them to comp at least one room night as this is a pretty big issue. My invoice was emailed to me later and they did not do this. They are currently under construction and the rooms they are booking are old and not functioning. Highly recommend booking elsewhere until they are done.

4/10

Poor

09 Feb 2026

Robert

Unexpected fees on check in

10/10

Exceptional

06 Feb 2026

Jay

The room was comfortable, clean and the staff were friendly.

Business Self

6/10

Pleasant

04 Feb 2026

Janos

The building is under reconstruction; therefore, daytime noise could be expected.
The rooms need refurbishment, and the worn-out furniture needs to be replaced. No refrigerator, nor a wardrobe in the room (hanging opportunity in the bathroom). The TV programs did't work. Cleaning staff tried to enter the room against the \"No disturb\" sign hanging on the doorknob, claiming that many guests forget to remove it.
The reception was good and professional. Great location in downtown Washington DC.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Maria

The staff are so friendly, welcoming, and helpful!

Leisure Friends

8/10

Excellent

28 Jan 2026

Peturs

Good room , friendly staff.

4/10

Poor

23 Jan 2026

kendell

Overall, nice room and hotel and staff was great! However, extra fees when booking AND deposit wasn't refunded! Construction ongoing so why charging guests extra when they have less amenties to enjoy is wrong. Won't return.

Business

10/10

Exceptional

22 Jan 2026

Judith

Clean room and friendly staff.

Business Partner

6/10

Pleasant

20 Jan 2026

Vanessa

The room was in great condition just one thing that was there was no cable and we called for the receptionist to take a look and they have said they would have someone to take a look at the tv to get cable but no one didn’t come but other that it was okay

10/10

Exceptional

13 Jan 2026

verneal

Clean hotel and friendly staff..

Self

10/10

Exceptional

12 Jan 2026

Mitchell

Everything was grate

4/10

Poor

12 Jan 2026

Lilian

The Heat cuts off at night, restaurant was closed, no complimentary breakfast as was advertised at time of booking.

Business Self

10/10

Exceptional

11 Jan 2026

Daniel

Clean room

8/10

Excellent

09 Jan 2026

Rikki

Very dated (currently under renovation) otherwise clean and good location

Leisure Self

10/10

Exceptional

28 Dec 2025

Michael

Everything was great

2/10

Poor

24 Dec 2025

Arwa

The room was super cold

8/10

Excellent

23 Dec 2025

OJay

Great hotel, lovely staff…. Enjoyed my stay

Leisure Self

10/10

Exceptional

21 Dec 2025

Colum

Great location!

10/10

Exceptional

14 Dec 2025

yevgeniya

Stuff is very good and attentive

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Emil

Ok hotel

2/10

Poor

14 Dec 2025

Brandon

Staff was rude when I first arrived. There was no notice or indication that they take 100 out from your account. No note or notice about no hot water at the time I got there. The room I was in was not very clean. Would not recommend. Very disappointed.

Leisure Self

10/10

Exceptional

10 Dec 2025

Juan

I did not use the parking facilities

Business Self

4/10

Poor

10 Dec 2025

Jeffrey

Key cards constantly de magnetized. Not just me. Each time I got in the elevators, I saw frustrated guests returning to the front desk for the issue. And…. When being reactivated at the desk, no ID was requested, just “what number?” From a very frustrated staff. They know the issue and hate it. But, what about room security? Anyone could ask for any room key…. I did not feel comfortable. I’ll skip this hotel on my next stay in DC

Leisure Self

2/10

Poor

09 Dec 2025

Briana

No hot water. The hotel is really dirty. My room had water stains and wallpaper chunks missing/falling off.

Smelt really bad. I immediately checked out and am requesting a refund.

Business Self

6/10

Pleasant

09 Dec 2025

Karen

The drain in sink was slow, something in room made me cough (carpet?), breakfast is way overpriced, coffee is awful, and bar always closed. However the staff was always very nice.

Leisure Friends

6/10

Pleasant

08 Dec 2025

Summer

Good location. Very loud at night.