Name: Chesterfield Hotel & Suites
Address: 855 Collins Avenue, Miami Beach, 33139, US

Chesterfield Hotel & Suites

Miami Area - FL · United States

100 reviews shown

10/10

Exceptional

22 Jul 2026

Arvind

Amazing staff, the rooms were very clean. Bar was amazing. Nice vibe overall. Would definetly go back go back again.

6/10

Pleasant

19 Jul 2026

Melinda

Need to clean the rooms daily. Dangerous ice machine should not be outside

Partner

6/10

Pleasant

18 Jul 2026

Emanuel

Good stay, room layout is very weird but it does the job.

Partner

8/10

Excellent

18 Jul 2026

Apurav

Location is good and the property is decent for the price charged

Partner

10/10

Exceptional

17 Jul 2026

Juanita

The room was very spacious and clean

Friends

10/10

Exceptional

16 Jul 2026

Jonathan

Great place

Self

10/10

Exceptional

15 Jul 2026

Jayla

Raymond was amazing our flight go delayed and he was very patient and helpful with us getting the hotel dates changed and even spoke with Expedia for me since we had booked with them. Also milagro was very helpful as well when we finally arrived she was so sweet and helpful and very understanding with us needed to extend the hotel another day due to another flight delay and even stored our bags for us after checking out so we wouldn’t have to carry them around Miami why we waited for our flight time. Both of these individuals made a complicated trip run very smooth. And the manager there is very helpful and understanding as well he runs a smooth tight ship!!! Amazing stay much appreciated, will be coming back!!!

Family

10/10

Exceptional

14 Jul 2026

Jordan

Everything was fantastic!

Partner

4/10

Poor

14 Jul 2026

Daria

Not helpful at all

Self

4/10

Poor

12 Jul 2026

Timothy

It was okay. We had bugs and kinda out dated.. not convenient if you have allot of bags allot stairs and such. Very very loud and not good light blocking at all. Definitely would stay at a chain hotel for now on and wouldn’t stay there again.

Family

4/10

Poor

04 Jul 2026

Michael

The room had no hot water for bathing. The shower was stopped up from moment one of walking in the room. The room was behind a locked gate. The hotel staff made me walk up to the lobby and get my door dash order. I think it was because they have food there and they don't like outside orders. The room only had one wash cloth. The front desk literally NEVER answers the Front Desk Phone number (305)531-5831 Check it out for yourself!. It' funny that way at least they can say NO GUESTS EVER CALL US FROM THEIR ROOM WITH PROBLEMS! HA! This is South Beach and so it is loud all night long.

Partner

8/10

Excellent

30 Jun 2026

Tameeka

Overall my stay was good i will be booking this hotel again

Friends

8/10

Excellent

30 Jun 2026

MIGUEL

Pretty convenient location.
Staff, really bad, the kind \"let's get this over with\", so don't expect any friendly welcome.

Partner

6/10

Pleasant

29 Jun 2026

Jessica

Area was excellent. Rooms were clean but there were shady staff and/or guest. Felt like organized crime. Noisy. Inconsiderate and shady looking.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Daniela

This hotel was 1 block away from the beach the staff was super cool and every was very clean and working it was inexpensive and i honestly needed it for 1 night which was perfect since i was boarding a cruise the next day i will certainly recommend for those who need a quick 1-3 day stay as well is absolutely close to all the top places 1-2 blocks away Mangos, Voodoo, Wetwillies, beach, Bacon B*tch, puerto Sagua , Papace, you name it list goes on lol

Partner

10/10

Exceptional

22 Jun 2026

Nicole

Room 517 did not have a safe. Non the less we have a good time

Partner

6/10

Pleasant

21 Jun 2026

Taniesha

Staff was terrible. Staff was extremely slow and there was a language barrier. Lobby was crowded. Front desk staff needed help. There was a $50 fee for early check in. Property is broken up and it made navigating around challenge

Partner

6/10

Pleasant

21 Jun 2026

Glendaliz

Servicio al cliente

Family_with_children

6/10

Pleasant

20 Jun 2026

Jalencia

It was okay.

Self

10/10

Exceptional

19 Jun 2026

Rudy

Staff was so helpful and the rooms were great! Great ac too.

Friends

10/10

Exceptional

16 Jun 2026

William

Nunca pude llegar al hotel por que me cancelaron el vuelo

2/10

Poor

12 Jun 2026

Charles

There were cockroaches in the room and there were no curtains on one window. The walls are paper thin and the noise from outside and the next room went on till 3am.
The light was streaming in all night and from sunrise. In short .. a terrible hotel

2/10

Poor

08 Jun 2026

MARK

The rooms needs to be severely upgraded. The hallway needs to upgrade with a new rug, paint and decorations. The room keys had to be reprogrammed every time we left the room. Check- in took forever to complete. The shower head is placed in a awful spot and the shower floor is very slippery when wet.

Family_with_children

8/10

Excellent

07 Jun 2026

Scott

A nice location near the Port of Miami

Partner

2/10

Poor

03 Jun 2026

Kambez

This is one of the oldest and dirtiest hotels I have ever walked into. The floors in the rooms were literally cracked all over and there was dust all over the baseboards! When I went to talk to the hotel manganer the next day they said that was the room I had paid for. When I showed them the online pics, they said those were the rooms in the new building. Unbelievable! Orbitz was no help either. Orbitz said there was nothing they could do and it would be up to the hotel to cancel the rest of my stay. Lesson learned- never book at this hotel and NEVER book thru Orbitz!

Partner

10/10

Exceptional

29 May 2026

Heath

Clean Room, Staff it was a whole vibe

Self

6/10

Pleasant

27 May 2026

Dhruv Dinesh

For a 3-star hotel and king size bed room, room could have been better

Partner

10/10

Exceptional

27 May 2026

Rayshandra

Stay here was in a great location by Collins and Ocean drive, smelled amazing. Room was clean, service was great. Check in was at 4p but we dock from a cruise and they held our luggage til check in, we very much appreciated it that being my first time in Miami. I will stay here again :)

Family_with_children

10/10

Exceptional

24 May 2026

David

Great friendly and helpful staff. The room was larger than we thought and really nice remodel. Coffee in the morning was a nice bonus. This is a great place. Also turns into a cool bar at night. We look forward to coming back

Partner

10/10

Exceptional

24 May 2026

Delores

I enjoy prepared meals .

Family

10/10

Exceptional

21 May 2026

Gisselle

Nice hotel very close to everything. Very clean and the staff were helpful and friendly. Recommend.

10/10

Exceptional

19 May 2026

Veronica

Great location. Suite was very spacious and clean. A little loud outside, but very nice accommodations.

Partner

6/10

Pleasant

18 May 2026

Tyra

The rooms were not maintained well. My room had gaps in the door’s weather stripping and buckling floors

Partner

8/10

Excellent

17 May 2026

Angelica

Shower did not work had to call twice for it to be working

Friends

6/10

Pleasant

16 May 2026

Brett

Close to the beach. The room was very outdated and the window had a crack in it and wouldn’t close all the way. You could smell the smoke from the bar downstairs that is open until 2am. TV didn’t work. The shower had mold growth and no ventilation. I would only recommend to stay here for the location and if you had no other options.

8/10

Excellent

15 May 2026

Leo

No beach view. Bat was never open when we were there

Family

10/10

Exceptional

14 May 2026

Frayvon Leonard Smith

Nice spot I like it

Friends

10/10

Exceptional

13 May 2026

Trinity

Good

10/10

Exceptional

11 May 2026

Keasia

Awesome

8/10

Excellent

11 May 2026

Tiesha

Would

10/10

Exceptional

07 May 2026

MARK

Great stay!!

Partner

4/10

Poor

06 May 2026

Christine

Check in - slow and then 2 guy staff standing around doing nothing didn't offer to help me with my bags up the stairs... no elevator for first floor be ready to go up the stairs without help... room has hairs in the showers, dirty floor, very dated building with gross carpet going to the rooms... would not stay here again that's for sure! Only good thing is the location!

Self

10/10

Exceptional

01 May 2026

Cally

The room was very nice. The staff was very helpful.

Friends

8/10

Excellent

27 Apr 2026

Mallorie

The bed was comfortable. The water temperature was great! The bathroom needed some TLC. Just looks like poor workmanship, which makes cleaning it difficult. The location was great.

Friends

10/10

Exceptional

27 Apr 2026

Mercy

Easy check in , the room was clean and the staff was very friendly .

Self

8/10

Excellent

26 Apr 2026

Tammy

Hotel is very old and outdated in desperate need of an overhaul

10/10

Exceptional

25 Apr 2026

Brian

Good location & friendly staff. Just stayed one night prior to our cruise, but will stay multiple nights next time.

8/10

Excellent

23 Apr 2026

Lynne

The property was clean and a 2 minute walk to the beach. The garden area was beautiful and well maintained If you have a room facing the garden area, the windows are thin and you hear everything. Good place to stay

Family_with_children

4/10

Poor

23 Apr 2026

Cristina

Milagros is wonderful and helpful, but the room is noisy and has a noisy air conditioner that doesn't cool.

10/10

Exceptional

21 Apr 2026

Atiba

Love it

4/10

Poor

21 Apr 2026

Steven

The first night I arrived the air condition was not working they had to fix it and then the electrical outlets were broken only one worked. It took about 15 minutes for the hot water to get hot and then at night it was noisy from all the late nighters coming back from the bars, prop not recommending it.

Self

2/10

Poor

20 Apr 2026

Sambath

Rooms were spacious, I asked for extra towels, the lady who worked at the front desk question why I needed more towels and told me to bring the use towels back to her. 1st of all, I am on vacation and it is not my job to bring down my dirty towels. No elevator and we were on the top floor. No one help with our luggage. I was having problems with our key card. It took 10-15 for my room door to open using the key card. Late night, it was hard to locate the front desk. Hotel is in a good location.

Family

6/10

Pleasant

19 Apr 2026

Roger

Good

Partner

8/10

Excellent

18 Apr 2026

Nisa

Clean Room, very spacious love love love it. However, there was only 1 thing that I did not like and it was that room service staff came in the room when I wasn’t there. When we told the staff afterwards they just said that I have to put the ‘do not disturb sign on’ so that nobody comes in. But they should’ve told us that before we checked in the hotel not after the situation happened. Anything could’ve went missing, but thankfully it did not.But from this lesson I learned to when i check in to hotel always let them know that I don’t want any room service, or anybody coming in my room unless I ASK FOR IT… unless I ask for clean towels, or clean my sheets and room. However, regardless of that little situation the hotel stay was wonderful, very clean and I would definitely stay again just with that precaution and of course letting the staff know in advance. But beautiful area and close to all of the happy hour spots, so yes I recommend to everyone come check out this hotel!

8/10

Excellent

18 Apr 2026

Kirsten Marie

had a bar on site. room was clean. staff was friendly and less than 5 mins from beach

Partner

10/10

Exceptional

17 Apr 2026

Marco

El cuarto amplio casi un studio limpio ordenado lo recomiendo 100%

Self

10/10

Exceptional

14 Apr 2026

Marco

Amazing all

10/10

Exceptional

14 Apr 2026

Dale

View was of another property but ok.

Family

10/10

Exceptional

13 Apr 2026

Jason

Staff is very helpful and friendly

Friends

4/10

Poor

13 Apr 2026

Dillon

staff acted very

4/10

Poor

13 Apr 2026

Lesley

Do not be fooled by spacious looking pictures. Very small lobby, room was not clean, was placed on second floor with no elevator and the stairs were narrow/steep. Room seemed clean but upon further inspection ick. Found a plastic water bottle under the TV credenza that had some yellow liquid inside? Toilet ran all night. Thank goodness it was only a one night stay but really not worth the money.

Partner

10/10

Exceptional

11 Apr 2026

Rodrigo

Everything excellent!!! Great location and lovely rooms

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

Dominika

No beach views but nice and central location, walking distance to lots of fun local places

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Clay

This hotel is absolutely darling and so reasonable. They were able to check us in early without issue and gave us the big front room facing the street. For the area, the price is super reasonable. I’ll be back for sure!

10/10

Exceptional

02 Apr 2026

Lori

Nice location...close to beach and shops. Rooms were large and comfortable. Issues with key entrance but otherwise a good experience.

Family

10/10

Exceptional

01 Apr 2026

Juanita

Clean room with good air conditioning

Self

10/10

Exceptional

01 Apr 2026

KARL

Our room was spacious and immaculately clean and the location of the hotel was fantastic. Staff were really helpful and friendly. We really can’t fault the Chesterfield and hope to return some day.

Partner

6/10

Pleasant

29 Mar 2026

Sanyasi Sricharan

Objectively, of all the places I stayed at during my visit to Florida, this is not the best place. But I've also heard that almost all the economical ones on Ocean drive are in a similar state. Thanks to this I was forced to explore ocean drive more and not spend time in the room. It was also quite a treat to watch somebody take a dump while I was eating my sandwich because the bathroom doesn't have a door or a curtain and is completely open. The cherry on top was the fact that I was gaslit into thinking that no door was a luxury rather than a fail in the hotels part. All in all of you're looking for a. Economical place to stay on Ocean drive, this night be the place for you. Even better if you're traveling solo.

Partner

10/10

Exceptional

26 Mar 2026

Tatiana

The location is everything.

Partner

2/10

Poor

26 Mar 2026

luka

Room could be unlocked from the outside. Crack in window. Outlets didn’t work. No help from staff. Felt genuinely unsafe and had to leave.

Friends

8/10

Excellent

25 Mar 2026

Marie

location is great, hotel needs updating, also bit mean with the towels we had no hand towels in our room and only one bath towel each

Friends

10/10

Exceptional

24 Mar 2026

Nicoletta

the room did not look like the photos but it was still nice. AC worked

Friends

6/10

Pleasant

24 Mar 2026

Nicoletta

ives stayed here a bunch before. the picture of the room you choose is not always exactly what you get. my room this time did have some bugs and very weird stains on the mirror. I love the location, staff is always nice

Friends

6/10

Pleasant

23 Mar 2026

Jasmine

The hotel is really for people that are going to stay out all night. Its not a place to stay and chill. We tried to sit outside and enjoy ourselves but one of the staff told us it was for bar people only. I didnt see anything for handicap people besides the elevator inside the building, no ramp in sight. They do not have people to help with your luggage so if you have heavy suitcases you have to carry them up the steps. I am not use to hotels like this, the only two high lights for me was when we were leaving/checking out the female manager was super sweet, nice and helpful. We were waking distance from a lot of spots.
So if you want to party and stay out late this hotel is for you.

2/10

Poor

22 Mar 2026

Aaron

The room was very outdated (room520) maybe that’s the style in the area I didn’t like it at all. The bathroom floor had a large crack in it, the mirror in the bathroom had black stains on it that couldn’t be cleaned off, the bathroom sink was lose if you bumped against it the sink would move. The bed frame was worn. The mattress was sunk in on one side. I complained to the staff the hotel was sold out. The next day they called and offered to move me however I wasn’t at the property at the time I was out touring. We were sitting out on the front and was told we had to move because I wasn’t buying anything from the bar I don’t drink alcohol however I was a customer at the hotel also we booked 5 rooms. We were told they were losing money from customers that actually drink alcohol. If you’re looking for convenience to Collins & Ocean Dr. this is the spot location it’s perfect you can walk to almost everything.

10/10

Exceptional

18 Mar 2026

Tormeka

Very nice, clean, and convenient location!

Friends

10/10

Exceptional

18 Mar 2026

Ferreda

Yes

8/10

Excellent

16 Mar 2026

Robert

Comfy room.

Partner

8/10

Excellent

14 Mar 2026

Melissa

Large room, very nice.

8/10

Excellent

13 Mar 2026

tracey

We stayed one night before a cruise and it was a great location! We took a long walk on the beautiful path looking out at the water. Tons of restaurants within a couple blocks. The staff was great and stored our luggage since we arrived on an early flight. The only negative was the courtyard in the pictures was locked and not available as we had hoped. Also at night the lobby turns into a hooka bar and is pretty loud and no available seats for hotel patrons.

6/10

Pleasant

12 Mar 2026

John

Police came twice in 2 days looked like a raid 8 police cars lined up in road. I checked out ate my cost and moved. It is a great location and rooms wer decent and very clean. Hotel need major upgrades and staff need to be more friendly and bartender needs to learn how to Serve people. .

Self

4/10

Poor

11 Mar 2026

Jasmine

I stayed one night at the Chesterfield Hotel in Miami before leaving for a cruise. When I arrived, Katie at the front desk was very kind and helpful, and Carlos was also professional and understanding. Unfortunately, the room we were first placed in was clearly not properly cleaned. The bed linens were wrinkled, the pillows had brown smudges, glitter, and hair that clearly wasn’t mine, and the dresser had rings from cups and food crumbs that looked like leftover chicken or fish.

Katie helped move us to another room, but it still made me question the overall cleanliness of the hotel.

The next morning I asked the front desk receptionist, Rocio, if I could have 15–30 extra minutes past checkout, especially considering the condition of the first room. While I was trying to briefly explain the situation from the night before, Rocio told me to stop talking and walked away from the desk for an extended period of time. The interaction felt unnecessarily rude and dismissive, especially since I was simply trying to explain what had happened during my stay.

She still refused the extra time, even though it was a small request. When I later spoke with Carlos, he was understanding and even agreed that the request should have been honored.

The only real positive is the location… the beach is about a 4-minute walk away. Other than that, the cleanliness and service issues made this a disappointing stay. I would not choose to stay here again.

Family_with_children

10/10

Exceptional

10 Mar 2026

Denise

The facilty

8/10

Excellent

09 Mar 2026

Demetrius

Good

10/10

Exceptional

08 Mar 2026

Amber

Staff was great and right by everywhere you need to be !

Friends

2/10

Poor

06 Mar 2026

Sofia

Rude staff, room not what was on the picture. Everything dirty in the room and mold. Our jewelry was stolen

Partner

2/10

Poor

06 Mar 2026

Gonzalo

Pictures are not what the rooms look like IN PERSON!! When we arrived, we were surprised and caught off guard by how different it looked like from the online pictures. Our room was very dark and old. It smelled very bad inside, moldy smell… the unit was old and the bathroom was all glass.. so much glass everywhere, we felt uncomfortable. While it’s in a nice location, I would not recommend

Family_with_children

10/10

Exceptional

05 Mar 2026

James

No beach view. I did not find an ice machine without a long walk to the main building. I would stay again if I was not driving. If driving i would choose another hotel with parking.$200 for parking would go along ways towards a hotel with parking.

Friends

6/10

Pleasant

04 Mar 2026

Tony

No hot water

Self

10/10

Exceptional

03 Mar 2026

Judy

Staff is always amazing. I dont care who is wirking the desk, they always go out of their wY to help. I highly highly recommend ythis hotel. Its super cl8se to the besch and Ocean Blvd. Miami Beach at its best.

Friends

6/10

Pleasant

02 Mar 2026

Hai

The hotel looks old and need to be remodel. The room I was staying at the key didnt work and got lock out. Happened twice while I was there. Wasn’t a good experiences

Partner

2/10

Poor

28 Feb 2026

Dawne

Did not honour early check-in. The room was clearly worn down—the floors felt like they were rotten and might give way, mold hung in the curtains, and the hallways were filthy. There was no hot water at all unless you let it run for at least 15 minutes, and even then it was barely warm and moderated. I would never stay here again.

Partner

6/10

Pleasant

26 Feb 2026

Edna

FRONT DOOR COMBINATION @ LILY DIDNT WORK ALL THE TIME. WATER PRESSURE VERY LOW & SOMETIMES JUST LUKEWARM WATER, NO SAFEBOX, FRONT ROOM WAS TOO NOISY…ROOMS WERE CLEANED AND PLENTY OF TOWELS.

Leisure Friends

6/10

Pleasant

26 Feb 2026

Alize

Good room size, strong AC, good area but the ceiling had a leak. I tried speaking to management and no one was available.

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Christopher

Yes

Self

10/10

Exceptional

24 Feb 2026

tomeko

Great hotel. Great staff. Great location.

6/10

Pleasant

24 Feb 2026

nadia

Room door always demagnetizes

10/10

Exceptional

23 Feb 2026

Lana

Everything

Self

4/10

Poor

20 Feb 2026

Timothy

The room was nice, beach towels and chairs were provided however we were at the front of the 2nd building which was right adjacent to the bar. Music was blasting until after 2AM and it was super loud in our room and hardly got any sleep.

10/10

Exceptional

19 Feb 2026

Homa

Spacious clean and comfortable room. Friendly and helpful staff. Great location.

Friends