Name: Viajero Miami
Address: 1120 Collins Avenue, Miami Beach, 33139, US

2/10

Poor

29 Jul 2026

Hope

.

8/10

Excellent

28 Jul 2026

Jason

Upgraded my room for $50 a night was good experience. Did see a couple roaches but overall pretty clean (did have a small fridge). Staff was very little help and checkin took over 30 minutes. Easy walk to beach but not much to do during stage. Restaurant attached is VERY overpriced with average food.

10/10

Exceptional

27 Jul 2026

osvaldo

It was ameizing and confortable

2/10

Poor

25 Jul 2026

Karl

The room wasn't available at 4pm. They were still cleaning it, even though check in was at 3pm and they sent us to the room at 4pm to find a cleaning lady still in the room. They didn't provide the waters as promised in the room, or the hotel discount wrist badges. Also the included breakfast wasn't included until I showed them my receipt from Hotels.com.

Overall the staff is the new generation of service that just stares at you waiting for you to talk. Not really interested in solving or doing anything more than they need. There was one really great guy behind the counter the day we checke out. Outside of that they are nice, but not really helpful or interested in helping you out.

8/10

Excellent

22 Jul 2026

Marco

Quick overnight before a flight.
Room was overall in good condition . A/C working as expected. Bathroom clean.

The hotel/ hostel overall is a it rundown.
The carpeted floors on the aisles to the rooms were a bit dirty.

The common areas are ok for social settings. The library room with a handful of works spots (each seat fit a laptop and a few other small items) is also where the little Kitchenette is - 2 refrigerators with freezer tops + a microwave with no running water in that room. Enough if you want to warm up or prepare a prepackaged quick bite. Coffee and tea station every morning in the lobby. Quick access to the beach and all the lively scene around Lincoln and Ocean Dr. Great cocktail bar in the basement of the building.

2/10

Poor

20 Jul 2026

Paola

Many smoking marajuana right at entrance. Staff were some of the most unkind people I’ve ever met. Wife and I arrived late at night (12:30 am). Paid uber to drive us from airport. Arrived and then they tried charging us again, blaming us for booking through Expedia. We attempted for three days ahead of time to get ahold of someone at this location, called and sent several emails. They blamed us for everything. I explained it wasn’t our problem and they weren’t getting another dime. Rather than taking care of customers who paid ahead of time, this younger manager abruptly said I wasn’t allowed to stay at this place and my wife and I are banned! We then left, carrying all our luggage down the street, without any room, in an unknown place we’ve never been, extremely tired. Out $160 dollars…Who does this to any human being? Wife and I are both teachers. We help anyone in need that we can. In fact I know a guy who’s house was just burned down and wife and I offered him and his fiancé our house just yesterday and to stay for as long as needed. We slave and give and this trip to this place was our very first night on our very first vacation in 2 years…
I really hope nobody gives this place any business. If you do, know if this happened to us it can happen to you.

Family

10/10

Exceptional

13 Jul 2026

Diego

Excelente atencion, limpieza, etc.

10/10

Exceptional

11 Jul 2026

Jaida

Loved it !

Self

8/10

Excellent

07 Jul 2026

Dhruvin

Clean rooms, very good option for staying close to Ocean Drive area.

Self

10/10

Exceptional

25 Jun 2026

Anastasiia

Amazing place,I’d definitely come back, made wonderful friends there!

Self

10/10

Exceptional

22 Jun 2026

Serkan

Clean room , good location , friendly stuff …

10/10

Exceptional

20 Jun 2026

Clinton

All the staff was very helpful, I’ll have to stay next time that I’m in Miami or when I go to Colombia.

Self

10/10

Exceptional

16 Jun 2026

Avinash

Wow! Amazing Value. Hidden Gem!

Self

4/10

Poor

15 Jun 2026

Kristiana

My experience at this property was extremely disappointing. The photos were misleading, not a hotel it’s a hostel. For over $200 a night on Expedia, I expected a clean, comfortable stay—this was the opposite. The room was dirty, the bed was uncomfortable, and the noise level was so bad that the front desk actually hands out earplugs. The TV didn’t work, and despite asking several times, we never received a remote. The A/C barely functioned, the elevator felt unsafe, and the stairwell was filthy. To make things worse, I was charged $12 for two warm cans of soda. This was my first trip to Miami, and this hotel made the experience far worse than it should have been. Expedia should represent this property more accurately.

Partner

10/10

Exceptional

14 Jun 2026

Olga

Todo 10/10 me encantó el servicios y las instalaciones recomendado 100%

Friends

6/10

Pleasant

28 May 2026

Jeph

The upgraded private room was clean but would dox a point for the clogged toilet. The furniture in the lobby needed deep cleaning. The staff were alright could be friendlier it felt forced or you had to initiate at times.

Self

10/10

Exceptional

26 May 2026

MICHAEL

Was a great experience. Met people from all over the world. Came for the military air show so there was plenty to do and talk about. Super cool and helpful staff.

Self

10/10

Exceptional

25 May 2026

Atreus

The entire property was very clean. I stayed for a week and the entire time the staff was very helpful and friendly. The air conditioning in the room was great.

Self

10/10

Exceptional

25 May 2026

Jennifer

Great place to stay with a GREAT location. I enjoyed all 4 bars the hotel had to offer and the restaurant was good!

Self

2/10

Poor

24 May 2026

Jeffrey

WARNING! Don’t stay here.

AC and power was not working and immediately I requested a refund to stay at a different place. Upon speaking to the front, they agreed to issue me a refund (which after a WEEK they haven’t approved and issued it yet as I may not even get this back)

Much better places in Miami to stay than this.

2/10

Poor

17 May 2026

Kumar

Not that great

Friends

4/10

Poor

05 May 2026

Angela

Algunas de las chicas en recepcion nobtenian sentudi de urgencia. Trato despectivo.

Self

10/10

Exceptional

04 May 2026

Nelsy

This is an exellent location & price located right behind the Versace Mansion.

10/10

Exceptional

03 May 2026

Javad

One of the best hotspots in the world. Way more amenities than you need makes it an upscale hostel, lol, but slight problem: The room floors can get your feet black, and the bathroom in the three days I was there was never clean. Just don't forget to pack sandals.

Self

10/10

Exceptional

01 May 2026

Darian

It was cool. I was expecting a hotel. But this was fine. Not shady, but I just was not expecting to share my room. But everyone was nice

Self

2/10

Poor

27 Apr 2026

Denise

Filthy, disgusting and unsanitary. Rude girl at reception. I’ve stayed in hostels all around the world, and enjoyed the stays, but this one was horrible and I couldn’t wait to get out of there.

Self

10/10

Exceptional

24 Apr 2026

sagar modu

Perfect

10/10

Exceptional

22 Apr 2026

Piper

5 stars for the vibe! Helpful staff and friendly travelers. The bar and pool are a nice touch. Great location. I got a private room, which was not luxurious but it was clean, cool, and comfortable. I was pleasantly surprised by how quiet the room was. I would definitely recommend to a solo traveler!

Self

10/10

Exceptional

21 Apr 2026

Mark

Perfect place to stay

Self

8/10

Excellent

19 Apr 2026

Jefferson

👍

Self

6/10

Pleasant

16 Apr 2026

Laura

This is a hostel,

10/10

Exceptional

15 Apr 2026

Robert

Yes

Friends

2/10

Poor

13 Apr 2026

Daniel

The place is very rundown. The whole place is filthy including the common areas, rooms and bathrooms.

Self

10/10

Exceptional

12 Apr 2026

Miryan

Cool I recommend it. Walkable and near by south beach

2/10

Poor

03 Apr 2026

Nicolay

Dirty spaces. Unfriendly staff. Notnhelpful when i needed things. Activities is very uncoordinated

10/10

Exceptional

02 Apr 2026

kathy

perfect!

Self

4/10

Poor

31 Mar 2026

Chris

Ran out of toilet paper in mens room in lobby. Asked front desk for another roll because both toilets were out. She said no, only housekeeping can get that. I asked if she could take one from women's toilet. She said no, all toilets are out of paper. So I went next door to store and bought a roll. Lobby water ran out and the trash was overflowing everywhere. Also shower handle was broken and only cold water came out with almost no pressure. I checked out a day early but had to pay for both days because I used Expedia for reservation.

Self

6/10

Pleasant

30 Mar 2026

Robyn

Check in started at 3pm I had been at the hostel since 9am. At 3pm I went to check in and my room or bed was not ready, they told me it would be ready in 15 mins. When I went back up 15mins later my room/ bed still wasn’t ready. Long story short I didn’t get checked in until 4pm when I got to the room someone was already in my assigned bed so I had to go back down to the lobby to get this sorted out smh.

Self

10/10

Exceptional

29 Mar 2026

Verified traveler

Good

4/10

Poor

24 Mar 2026

Paul

My single room was adequately clean, and I appreciated the daily linens refresher from housekeeping (though it didn't happen on the last day of my stay and some days my bed was made and other days it wasn't, which was just odd). But overall, Viajero was the loudest and dirtiest property I've ever stayed at in my life.

At all hours of the night, other guests were talking loudly, laughing, yelling, and playing ping-pong in the lobby -- and in the room directly next to mine. At 4:00am one night, I had to go to the front desk to report my extremely loud and disruptive neighbors. Luckily, the gentleman at the front desk did say something to them and they calmed down. Sadly, though, I'd already lost hours of sleep.

Directly outside of my window where there was an obnoxiously loud bar scene. And when I walked around barefoot in my room, my feet turned black from the dirty floors. The furniture in the lobby was also worn and dirty. And it was gross to see people sleeping on the furniture in the lobby. The general feel was just dirty and trashy for me.

I would return to Miami Beach, but I would never stay at Viajero again. I didn't sleep well for five nights, and now I know why they provide ear plugs at the front desk -- you need them!

The staff was cold and unprofessional as well. They look like pot-smoking high school students. The whole scene was just too wild and unprofessional for me. It's possibly good for twenty-year-olds on Spring Break, but not for mature adults.

Self

10/10

Exceptional

22 Mar 2026

Vanessa

The place is good, excellent location, the staff very kind

6/10

Pleasant

21 Mar 2026

Kim

It felt like a youth hostel…

Family

10/10

Exceptional

20 Mar 2026

Miguel

Excellent location in south beach. So many restaurants and shops available nearby. For the price, I wasn’t expecting it to be amazing. It was still a nice hostel. The staff was amazing and there were activities available for people to do if you wanted to. Overall, I would stay here again

Self

6/10

Pleasant

18 Mar 2026

Dominic

In terms of a hostel experience, this seemed to be a good one. However, when I booked through expedia I had no idea that was the case so did not know it would be loud, basic, and dorm style. The value for one night was fine, but personally would not stay again.

Partner

10/10

Exceptional

17 Mar 2026

Kevin

Nicest staff ever!!!!

Self

6/10

Pleasant

09 Mar 2026

Jay

The pool area was really fun but somewhat dirty. Fun vibe with adjacent bar. Youthful and international. Great affordable spot if you’re visiting the area and looking for active environment. Smoked a cigar on the pool deck while drinking a beer and didn’t have someone hovering over me to enforce rules. Right in the middle of S. Beach action. Bare bones room that was clean.

Family

8/10

Excellent

09 Mar 2026

Jon

Shared room of 4, room was just fine, everything about that part was great.

Staff however were terrible and communication between them and the housekeeping and other workers seemingly non existent. If you’re not dealing with the exact same person each time you make inquiries or ask for something forget avout anything being done.

They also really need to work on their English, only two of the staff are able to communicate well in English.

Self

10/10

Exceptional

01 Mar 2026

Mariam

The location is best, everything is located within several minutes of walk. Room was clean and pleasant.

Self

8/10

Excellent

01 Mar 2026

youngwi

good

10/10

Exceptional

28 Feb 2026

Julianna

Great stay clean safe and friendly

10/10

Exceptional

27 Feb 2026

Jim

Price was great. Location was great. Atmosphere was great.

Self

10/10

Exceptional

25 Feb 2026

Heather

Best stay of my time in miami

10/10

Exceptional

24 Feb 2026

Todd

Great Staff! Great Location - all around I highly recommend

4/10

Poor

24 Feb 2026

Eilia

Very dirty washroom and hot room (poor ac)

Self

8/10

Excellent

23 Feb 2026

Aldo

Great location and nice staff.

Partner

2/10

Poor

23 Feb 2026

Crystal Lynn

I’m very disappointed by the cleanliness of this hotel. My sheets have spots, dust is collecting on the bathroom baseboards, the room floor is separating, the common area carpet is atrocious and all the lobby cushions have stains on them. The cherry on top was when I asked for a clean towel and was told I had to wait until day 3 of my stay because new guests need towels. What?

Self

10/10

Exceptional

19 Feb 2026

Ana Paula

the place is very neat and the staff super nice and welcoming! They also have activities everyday if you are traveling by yourself and wanna meet people

Self

2/10

Poor

17 Feb 2026

Jessica

Staff wasn’t helpful when I found out there was an age restriction too late - drove 22 hours to not be able to check in and couldn’t even get a refund. Horrible

Self

8/10

Excellent

17 Feb 2026

Bita

Rooms are clean and the vibe is friendly and fun. It would be wonderful to see the couches cleaned in the lobby, the light bulbs replaced in the balcony , and some care in the carpet on stairs (very dirty). Overall, wonderful place sharing feedback to make this place better. A little care in the outside lobby and surroundings will go a long way

10/10

Exceptional

17 Feb 2026

Bernadette

When we booked it on Expedia, we were not aware it was a hostel. Only found out a couple days before when I was trying to figure out if our room had a refrigerator and hair dryer (it did have both). We had individual rooms and our own bathrooms.Our room was very clean, they changed our sheets and towels a few times throughout the week. The front desk was always helpful for check-in and check out or if we had other questions. The location is perfect. I do think the carpet in the hallways and furniture in the lobby needed cleaning or updated. The only thing we wished for was that you could sit out by the pool before 11:00 a.m. it would have been nice to sit outside in the morning. Otherwise, we had a great stay. We appreciated that there were multiple little bars at our hotel to drink at.

Friends

4/10

Poor

15 Feb 2026

Venold

The advertisement for this reads as if it’s a hotel room but it is a hostel with nice views and people- it smelled in my room and you don’t get to pick your bunk- this is not intended for introverts- you will be in close quarters with 4 to 8 people in a small room for the price of a nice hotel room- that said it is very convenient to ocean drive and south beach hotspots- also… to park on the side streets is $33 overnight if you can find a spot but it is not safe- someone tried to open my trunk - luckily I was in my car when they did- just remember if it’s too good to be true it probably is- $100 for south beach? Buyer beware

10/10

Exceptional

14 Feb 2026

Thomas

The place is clean and welcoming. Thank you to Rodrigo, Anto & Agus, super helpful staff, top notch!

Business_and_leisure Self

2/10

Poor

11 Feb 2026

Kesha

Couldn’t stay

Business_and_leisure Self

10/10

Exceptional

10 Feb 2026

Michael

Most of the staff is very friendly. The location can’t be beat though! The shared rooms weren’t as clean as I would however that is the fault of the guests, not the property. Perhaps my only complaint is the ends need their own power plug vs a regular wall plug that is too far from the bed.

Leisure Friends

10/10

Exceptional

06 Feb 2026

John

Yes

Leisure Self

10/10

Exceptional

03 Feb 2026

Alexander

It was good

Leisure Self

6/10

Pleasant

03 Feb 2026

Randy

One bathroom with one toilet and a shower for a room with 10 beds is guaranteed to be inconvenient in the morning. But the location is wonderful, I’ll be back with my lowered expectations

Leisure Self

10/10

Exceptional

02 Feb 2026

Jeeyoung

Good price

10/10

Exceptional

29 Jan 2026

Naira

Clean room, amazing staff and pretty good location!! Loved it

Leisure Self

4/10

Poor

26 Jan 2026

Jose

Unprofessional people , I believe that front desk people doesn’t understand they are in the USA.

6/10

Pleasant

26 Jan 2026

Allyson

COLD SHOWER! I like this property, but the rooms need to be cleaned better and the shower was sooo cold. I would rather spend more to go somewhere with hot water. I bet if I went and checked the water temp with a thermostat it would be way below what they advertise.

Leisure Friends

6/10

Pleasant

24 Jan 2026

Dragan

Room need improvement

Leisure Partner

4/10

Poor

24 Jan 2026

Jose

Unfortunately the place needs a better management, the assistant manager took a beach towel out of my hand because she told me I could only have one. She said the second one was stolen. Really ? That’s really rude. She needs to understand this is USA, not her South American country. I should

10/10

Exceptional

24 Jan 2026

Nisarg

It was great stay and great people.

Leisure Self

10/10

Exceptional

21 Jan 2026

John

Excelent

10/10

Exceptional

20 Jan 2026

Barak

Location

10/10

Exceptional

18 Jan 2026

Wryan

Everyone was super friendly and loved the nightly activites, i would definitely come back again

Leisure Self

2/10

Poor

17 Jan 2026

ERICA

Disgusting

10/10

Exceptional

15 Jan 2026

Billy

Great location,very clean, friendly staff,has nice bar and restaurant

Leisure Self

10/10

Exceptional

13 Jan 2026

Spencer

Clean and friendly

Self

10/10

Exceptional

04 Jan 2026

Billy

Great location, friendly staff,super clean,bar and restaurant right there

Leisure

8/10

Excellent

04 Jan 2026

Gurcharan

Clean room, friendly staff and a relaxing lobby.

Leisure Self

10/10

Exceptional

01 Jan 2026

meghamala

rooms were clean. staffs are very helpful. i always like to to come here

10/10

Exceptional

31 Dec 2025

Verified traveler

Everything was awesome.

Leisure Self

10/10

Exceptional

29 Dec 2025

Thomas

Everything was very nice particularly considering the cost.

10/10

Exceptional

26 Dec 2025

Serkan

Good people ,good place to spend holidays … l recommend this place everyone …

8/10

Excellent

24 Dec 2025

Nicholas

Overall, this was a really nice hostel to stay at with some minor caveats. A general review of the place:

1) The location is unbeatable for beach access and cheap eats and a few local bars - if you want to bar crawl

2) South beach honestly doesn't have a lot to do except sit on the beach. There's a few museums, etc you can see in 1 day but that's really it

3) Right around the corner there is a super cheap $11-13 plate from Cuba Cafe, a Burger King, and a Walgreens down the street - you should get your groceries here everywhere else even the \"markets\" around the area are absurdly expensive ($7 - 9 / gallon milk).

You will need these because

4) The kitchen is a bit misrepresented.

There is a microwave and a fridge / freezer combo. But, there is no sink, real cooking, etc.

The \"library\" is where all of these are located which is a bit odd since it's meant to be the working space (phone / work calls, laptop users, ...) while people are constantly heating food up, storing it, etc which makes it a bit chaotic

This was probably the worst part of the stay since I booked the hsotel thinking I would be able to make my own meals

However, it panned out since 1) Walgreens had a bunch of cheap heat up meals and 2) the Cuba Cafe is super cheap.

So if you can eat bagels and microwave eggs for breakfast you can eat cheap

5) Housekeeping was good. Regularly scrubbed the rooms and changed linens 2 days

6) Only thin bed sheet nights sometimes chilly but not bad

Leisure Self

10/10

Exceptional

23 Dec 2025

Elizabeth

Super friendly hostel. Great for all ages, even has a library to get work done during the day.

8/10

Excellent

15 Dec 2025

Jude

Great stay during Art Basel for Solo and group travel

Business Self

2/10

Poor

13 Dec 2025

Robert

DO NOT STAY AT VIAJERO

Self

10/10

Exceptional

10 Dec 2025

Austin

Shout out to the entire staff for being amazing and friendly.
Maria running volleyball and yoga...
Mica always smiling and doing holiday decorations..
Rodri super professional at check-in and Matias dealing with the overnight shift and the things that come with it.
Thanks everyone, for a great stay!

Self

2/10

Poor

08 Dec 2025

Robert

Ladies and gentlemen
WARNING
Do not stay at Viajero Miami Beach I was just falsely accused of having sex with someone and KICKED OUT.
I went to bed at 8:30 by myself last night and was falsely accused no proof nothing they refused to show me the tape of somebody walking in with me. The manager is a total coward, accuse me of having nasty random affairs but more importantly, ladies, especially if there is zero security in the building you are in GRAVE DANGER staying at this hospital.

zero security in the building how does one get accused of something like this? How does somebody get upstairs without showing their key and into the room? Where’s the proof?

ladies be very, very scared of the horror Miami Beach. I was just falsely accused and kicked out. I am a grown man. I was in bed at 9 o’clock last night sound asleep and woke up and was kicked out for no reason. Very, very scared ladies this could happen to you and only worse.

Where is the manager at Viajero Miami Beach show me the tape show your proof you pathetic coward

how dare you accuse me of having nasty random affairs in your hostile that’s disgusting and NOT ME!

You absolute coward show the proof to all your followers on here
where is the security in your hostel. How does somebody get upstairs without a key and into the room?? That must be super frightening for women to know that anybody can get upstairs at any hour of the night

10/10

Exceptional

08 Dec 2025

Barbara

This is the third time I have stayed at a Viajero Hostel. It's basic amenities, but all you need. The rooms and beds are clean and I appreciate that they have women-only dorms. Front desk is 24/7 which is really helpful because I arrived in the middle of the night and they were all very helpful. The location is convenient and walkable to everything in South Beach. Parking can be tough, but park in a local municipal lot for $20/day. Thumbs up for Viajero!

Business_and_leisure Self

10/10

Exceptional

08 Dec 2025

Barbara

This is the third time I've stayed at a Viajero Hostel and it has always been a pleasant experience. This location has a cool lobby and patio area where you can hang. The room was as expected, I appreciate that they have women-only rooms. Bring a lock to securely store your luggage in the room! I love that the front desk is 24/7 and I found all the staff to be extremely helpful.

Business_and_leisure Self

10/10

Exceptional

07 Dec 2025

Jorge

Mika at front desk was excellent, really good service, good recommendations about places around, answer all questions with a great smile and good attitude.

Leisure

10/10

Exceptional

05 Dec 2025

Tomas

Love it it’s the best spot

Business_and_leisure Self

4/10

Poor

02 Dec 2025

Vikas

Room was uncleaned and bathroom was so dirty and bed layover was so uncomfortable.

Leisure Self

10/10

Exceptional

25 Nov 2025

Austin

The Hostel was excellent and had everything one could ask for. A great atmosphere with the people that stay and a great staff. A special thanks to Matias who helped me resolve an issue in the middle of the night. Kind, professional, and understanding. Couldn’t ask for more!

Business

10/10

Exceptional

21 Nov 2025

pierina

Best hostel i've been in, the rooms pretty clean, air conditioning working, the bathrooms clean too. and a cool staff. i'll come back!

Business Self

10/10

Exceptional

16 Nov 2025

Jessica

Comfort great stay nice hotel bright and unique.