Name: Essex House Hotel
Address: 1001 Collins Avenue, Miami Beach, 33139, US

6/10

Pleasant

05 Jul 2026

Latifah

The room had one chair to sit and I outlet to plug your phone. Not sure that I will book again with the hotel as it does not have a all the accommodations.

Family

4/10

Poor

03 Jul 2026

Claudia Fiorela

No hot water when I wanted to shower

Partner

4/10

Poor

03 Jul 2026

KaTysha

I have stayed at this property before, but this time the experience was disappointing. The property does not look to be well maintained. There was a mildew smell consistent through the lobby and common areas. Our room was not very clean. The bathroom was not clean. Dirt and hair in the tub/shower. The bedside tables and tv stand were all dusty. Finally the bed was the worst part. Very thin mattress, I could feel the base through the mattress. Sleeping was not comfortable at all. I appreciate the amenities but there seemed to be some inconsistencies. The breakfast was not accessible at 9:30, even though advertised until 10am. We received coupons for appetizers at the Clevelander, but they were not honored by the waiters. Unfortunately, this trip was not like the last experience and will not likely stay in the future.

Partner

6/10

Pleasant

30 Jun 2026

Michael

No comment

Partner

10/10

Exceptional

26 Jun 2026

Amy

It was great!!!

8/10

Excellent

22 Jun 2026

David

Nice vintage hotel.The area is a problem for me loud music trashy people.Both the Clevelander and Essex house are beautiful property's its to bad that they only cater to low class trashy loud people.I was completely put off by this and will never return.Holel was very well run.

Family

6/10

Pleasant

22 Jun 2026

John

Parking was good value for money but overall Miami Beach is a massive cash cow overpriced everything please be aware of this we were not expecting to pay for parking and breakfast avacado toast and caffe $50 really !! Anyway live and learn

Family

4/10

Poor

19 Jun 2026

wanda leola

We checked in and the room had not been cleaned. The toilet didn’t flush properly. No refrigerator, the tub was slippery; both of us almost fell. I had to pay $50 to rent a chair and umbrella on the beach when the hotel stated that they were included in the amenities fee. The pool was on another property. Basically non existent at Essex house. Breakfast was included but it was only a muffin and coffee. This hotel is NOT a 4 star hotel. Avoid it.

10/10

Exceptional

18 Jun 2026

Gladys Arista

Loved everything..Great service

Partner

6/10

Pleasant

15 Jun 2026

Sabrina Santos

Great staff. Not the best cleaning the room though.

Friends

6/10

Pleasant

15 Jun 2026

Tevon

Needs work on the hotel rooms, Especially the bathrooms. Also the hidden fees are bad. Everything else was pretty decent. But the stay wasn’t worth the price.

Friends

8/10

Excellent

15 Jun 2026

Justin

Location was fantastic but an accommodations looked remodeled “enough”. Nobody goes to south beach to sleep but my only complaint would be the noise all night from outside and the neighbors through the walls. Still a great stay and the price was great. Just fair warning

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Eric

Great stay, right in the middle of everything!

Partner

6/10

Pleasant

12 Jun 2026

Eileen

This is NOT a family friendly hotel, it’s a party hotel and the swimming pool was very small and was at the Adult ONLY beach club with music blazing all night. Also be prepared to spend $50 a night for parking and a $49 per person resort fee per day. Check your bill because Hotels.com charges you a resort fee and the hotel also bills you a resort fee. Location was perfect but again, hotels.com should advertise as a hotel for adults and not family!!!

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Alan

We had to change rooms. The first room 202, smelled moldy. The AC stayed on full blast to try to cover the smell. When I tried to change rooms with the front desk, they were reluctant, but they finally gave me another room. Thank god. The hot water in the bathroom took 5 plus minutes of running the tub to get hot water in the sink. The elevator was 3 ft x 4 ft and only took 3 people and would bump if over loaded. It was a good price and close to the beach so I put up with it.
No microwave, no Ice machine, and no business center. The staff was nice, the room was clean and the AC worked. The continental breakfast was a dry croissant and coffee. Don’t go there for the free breakfast.

Friends_and_family Family

4/10

Poor

02 Jun 2026

Jackie

The hotel was run down in general & had very low quality amenities

Friends_and_family Friends

8/10

Excellent

02 Jun 2026

Steve

It was a clean room with good air conditioning with the humidity. They also provide you with a little bit of supplies for showering such as body wash, shampoo, conditioner, even lotion as well. Staffs were very kind and respectful as for conscience. Parking was a little pricey because it had to be parked with valet but it was good anyways.

Friends

8/10

Excellent

01 Jun 2026

Morgan

This was a nice place to stay right on the beach and around lots of shopping and restaurants and bars to have fun

Friends_and_family Family

2/10

Poor

30 May 2026

DeVena

Room and hallways unacceptable smelled moldy/mildewy. Bed had bugs.
Staff sprayed something to make smell better that made it worse allergies kick in. Had to check out and get other arrangements

Family

2/10

Poor

29 May 2026

Kylie

It was at the very top of a hill away from town, they only gave us one towel per person. It took 30 minutes to walk to the beach and they don't even have beach towels or anything to facilitate. Each room is on a separate floor with multiple steps. I would suggest staying here only if it's the only place in town.

Family_with_children

10/10

Exceptional

25 May 2026

william

nice quiet and very helpful on anything you ask for

Self

4/10

Poor

24 May 2026

Amanda

Incredibly disappointed with this hotel. I booked here to be close to the beach for a one night stay before getting on a cruise with my husband, daughter, and mom. I paid for an upgraded room to have 2 queen beds and I called ahead and asked for a rollaway bed for my daughter so grandma could have her own bed. They said one would be set up ahead of time, no problem. At check in, my upgraded room was not available, and I was told that they haven’t had rollaway beds in years. I did not receive a discount on the room- they just waived the “resort fee” which was an extra cost not mentioned in the booking. The room was sparse and run down - think cracks in the walls, chipping paint, a slanted toilet that looked like it belonged in a prison cell. The walls were paper thin - we heard and felt every beat of the South Beach Friday night scene until about 2am. The AC unit didn’t function consistently and we alternated between sweating and shivering. The included “breakfast” in the morning was a coffee and a single plain croissant. They let someone sleep on the couch in the lobby for the entire night- not sure what her deal was, but she seemed to have planned this as she had her own blanket. The only upsides were the proximity to the beach and a playground, which my daughter and I walked to in the morning, and that the hotel held our luggage after checkout when we left to get real food and kill time before our cruise boarding window. Grateful that our stay was only one night.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Kimberly

Customer service was great. They were very accommodating and polite.
I love staying there!

Self

8/10

Excellent

20 May 2026

Johnny

A/C really good. Room is very small, but adequate. However, there is no where to get ready without someone waiting in the lobby for the other.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Toni

I've stayed here on a few occasions, always a good experience.

Partner

4/10

Poor

19 May 2026

Rachel

Terrible all around

Friends

2/10

Poor

18 May 2026

Joseph

Was dirty

Partner

6/10

Pleasant

17 May 2026

Silvia

Great location!!!! Very central to everything!!!

Friends

8/10

Excellent

15 May 2026

Brittani

Staff was amazing and very helpful with all our questions. They made sure to let us know what all was included with the resort fees

Friends

10/10

Exceptional

14 May 2026

Monique

Convenient

Friends

6/10

Pleasant

13 May 2026

Elizabeth

Clean but very old and outdated.

Family

2/10

Poor

12 May 2026

Marquita

My experience was not good booked for queen double bed room got full , sink stopped up , no working phone , tv not working had to get moved to another room an upgrade thanks to Joseph at front desk he’s excellent by the way made sure n did his best to accommodate! Got to suite room AC was not working which they had a maintenance man in our room females by the way working on it while we’re trying get ready for an event just unsatisfied n inconvenienced period

Friends

6/10

Pleasant

11 May 2026

Nancy

Location, location, location.
But the hotel is subpar. They charge you a resort fee and there is no resort. The pool is on the other sister property and extremely tiny with no chairs.
We had no hot water for showers! Stairs to enter building (not ADA compliant). Small elevator inside. Breakfast was one coffee and one croissant. No juice if you didn't drink coffee.

Partner

2/10

Poor

11 May 2026

DeSean

Room was tiny and I’m pretty sure it wasn’t the room that I thought I booked. Hotel wasn’t modern like photos and the room didn’t have a bed like it said it would or anything.

Friends

8/10

Excellent

07 May 2026

Henry

Bien limpio y muy atentos el personal

Partner

10/10

Exceptional

07 May 2026

John

Everything was great - free drinks plus an upgraded room - we will be back!

Partner

8/10

Excellent

06 May 2026

Alain

Swimming pool was adults only. Which is not in the advertisement. Hotel fees $36 per day. Beach chairs for the hotel are 5 blocks north. 20mins walk.

Some staff is good. Some don't care. We stayed here total of a week so I got a good sample of what's its like. Saw 2 different rooms before and after cruise and our other room has a broken safe.

All and all could be worst but it can also be better.

Family_with_children

10/10

Exceptional

05 May 2026

william

Great place and helpful

Friends

2/10

Poor

04 May 2026

Alicia

Would never recommend to no one. It had no where to place our clothing. It had a small closet only. No ice makers on any of the floors. They had no hot water for showers. No dresser. The whole building only had 4 microwaves and a few fridges. No laundry for cleaning your clothing. Had to ask front end for ice. For it to be pricey I would take my stay somewhere other the this building. DO NOT GO. GO AT YOUR OWN RISK.

Family

10/10

Exceptional

04 May 2026

Holly

The staff was amazing very welcoming and accommodating. They took really good care of us. I celebrated my birthday there. Nice staff, clean rooms and fun location.

Friends

10/10

Exceptional

04 May 2026

Rodrigo

Great location, convenient to have a restaurant and bar adjacent. Also nice to have towel service for the beach & valet parking.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Sharv

Clean room, air conditioning & close to everything

Partner

8/10

Excellent

02 May 2026

Kailyn

We were told about the chairs included in your resort fee but we weren’t told it was only 2 chairs, no matter how many were on your reservation, so we had to pay for one. The chairs are also about 5 blocks down on the beach, so kinda a far walk. Staff were helpful and quick response time to requests!

Friends

8/10

Excellent

30 Apr 2026

Liz

Loved the location! The place was comfortable and clean. Godfrey at the front desk was wonderful and friendly and helpful! We hope to go back!

Friends

6/10

Pleasant

29 Apr 2026

Adelina

Clean room and smelled good. Did not have refrigerator or microwave, you have to request it and they will deliver it if they have it available. Never got the microwave. Refrigerator came but they just dropped it on the inside of the room. They didnt bother plugging it in or cleaning it. The hotel is in prime location easy walk to resturants and beach. You do get free beach chairs but you have to walk from 10 street to 15 street to get them. Overall good experience.

Family

10/10

Exceptional

28 Apr 2026

Kevin

staff was very friendly.

8/10

Excellent

26 Apr 2026

Keisha

Nice and clean. However, no refrigerator or microwave. Staff was excellent.

Partner

2/10

Poor

26 Apr 2026

Ambrose

My ceiling leaked water the entire time we were there in the bathroom was flooded You were promised discounts, but I have yet to receive them

10/10

Exceptional

24 Apr 2026

cailyn

Will stay here again !

Partner

8/10

Excellent

23 Apr 2026

Lucas

It was great for a short stay, but no clothing storage and no fridge or microwave was inconvenient.
Water temp inconsistent.
Also feel resort fee should be optional, for I did not utilize most of them.
I did enjoy the quiet. The location and grounds were great.
Staff were very helpful, friendly and polite.
Would definitely visit again despite my minor grievances.

Self

4/10

Poor

21 Apr 2026

Cathy

Excellent location however the room had a very foul smell, tv did not work & could not be fixed, & room only cleaned once in 3 days. Would not recommend

Family

10/10

Exceptional

21 Apr 2026

Pamela

AC kept the room cool so close to everything perfect for the night

Family

2/10

Poor

18 Apr 2026

Darius

Dirty. Smelly. Friendly Staff

Self

2/10

Poor

18 Apr 2026

Darius

room had moldy smell, sheets and pillows were not clean when I arrived. It was extreme odor so I went down to desk, they were very friendly and helpful and had me some new sheets and pillows within 30 minutes.

Self

6/10

Pleasant

17 Apr 2026

Kim

Great location, beds were clean and comfortable, staff were accomodating. It could use some upgrades and some TLC.

Family

6/10

Pleasant

17 Apr 2026

Suzanne

The property is located in South Beach and is a perfect location. Literally one minute to the beach and Ocean Drive is right there. However, the hotel is very old and it certainly shows its age inside. The minute we walked into our room the smell of mould and dampness and very bad smells hit us in the face. Our party had a total of four rooms and two of the rooms smelled that way. Two of the rooms had to contact the front desk in the evening to get towels as none were provided. The person at the front desk told one of our party that if they wanted room service they should go down in the morning and ask for it.

Family

6/10

Pleasant

17 Apr 2026

Denice

You are staying here for the location and that’s it. It’s in a great spot and is very lively. It’s not a luxury hotel. The rooms smell, the bed was rock hard but it worked for a night.

Family_with_children

6/10

Pleasant

17 Apr 2026

Jacklyn

Website needs to be updated

Family_with_children

2/10

Poor

16 Apr 2026

Joshua

Clear evidence of bed bugs. Understaffed, took forever to check in. Pics of the hotel online when booking looked great but upon arrival it’s dilapidated, old and dirty. AVOID.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Teresa

Yes, in overall good

Partner

10/10

Exceptional

15 Apr 2026

Rafael E.

The location is very convenient for a night life !!! A few blocks from everything ! Definitely I will come back I

Self

4/10

Poor

12 Apr 2026

Danielle

The only good thing about this place is location of hotel it was not clean and only nice person was the morning staff

8/10

Excellent

11 Apr 2026

Dorel

The room was very large and clean. The location was great. The staff was excellent. The only downside was the beach access was 5 blocks away, not the closest spot to the hotel. Also, it was a party spot. So not the quietest for light sleepers, but hey it's Miami. For me and my husband, it was not too much of a problem. We just stayed 1 night after a cruise. Fun old historic south beach hotel in the heart of the action. Maybe no pool. Not sure.

Partner

2/10

Poor

10 Apr 2026

Basel F

Room we stayed in got flooded from the rain, we were in top floor. Next door people to the second room played very loud music past 10 pm. Toilet ball has to be flushed 4 times to work. No place to place your tooth brush in the bathrooms, and no tables or couches in room to place a backpack. Parking is about $50 a day.

Partner

8/10

Excellent

10 Apr 2026

John

Location is great. It’s the “quieter” sister to the night-club-thumping-bass-dance-party-all-day hotel across the alleyway. The place is showing a little wear, but the rooms are nice. Our AC worked well, the room was quiet. The staff were really friendly. Other reviewers have called out the dirty hallway carpet - yeah, it’s old and stained. But it’s a beach destination and party area - not a big deal. The rooms were clean.

4/10

Poor

08 Apr 2026

Steve

Not a good stay. Charged an extra $300 for parking and resort fees above the Hotels.com price. Room was not well taken care of. Toilet and refrigerator didn’t work well. Television was only very basic cable without any ESPN. Monica on property, had to go to hotel next door. Had to be frisked to walk into Hotel Bar. Do not stay here.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Lakeva

The room served its purpose. It’s basically to sleep only. Definitely needs some upgrading with a mirror, microwave and mini fridge. Many plumbing issues as well.

Friends_and_family Friends

6/10

Pleasant

04 Apr 2026

Mirit

Staff & Location- Staff was very friendly and nice but the manager. Great location.

Room- However, room pictures are very deceiving. We were 4 people in a room delax, 2 queen beds and could not move. I messaged the hotel immediately booking late arrival, 4 people (3 adults) but one disabled, uses a walker.

Couldn’t fit two suitcases in the space. Bathroom was awful, looks renovated in the pictures but very very old faucet in the tub. Toilets need to flash twice. Sink big crack between the wall, looks like almost falling. When we checked in late there was only 2 sets of towels we all wanted to shower and from desk struggled to get us two more sets. Took her over an hour. That should not have happened.

Manager- Charlie the manager who I spoke to next day told me all room are the same but it’s not true. I saw the room across from us and it was much more specious. He could accommodate us next day. Especially when I mention my mom uses a walker and it is really hard to maneuver in this room.

I’ve been around the world and stayed at all
Kind of hotels but first time that was not accommodated for my request by a manger.

I will for sure never book at a hotel rated below 8.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Veronica

Good location. Lots to do nearby. Walking distance to restaurants, the beach, the boardwalk and shopping.

Partner

6/10

Pleasant

21 Mar 2026

Cathryn

Cleaning staff were keen but very noisy in hallways whilst we were still “getting up “ ! Hot water for shower took 15 mins to come through ….

Friends

8/10

Excellent

17 Mar 2026

Francis

Enjoyed staying here it was a great location for the CrossFit event on the beach. Didn’t use the sister hotel pool so can’t comment on that.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Tormeka

Great staff, nice and clean room!

Friends

2/10

Poor

11 Mar 2026

Ronald

Room was filthy. Sheets on bed were not clean. Room was Noisy.Hotel phone was broke.when notified, no action was taken.

Partner

8/10

Excellent

10 Mar 2026

Armin

The staff, especially Godfried, were very helpful and friendly. The hotel also offers a secure luggage locker where they can store your bags until your room is ready, or after checkout until you are ready to leave. Its location is very convenient, situated between the beach and the main shopping streets. While the hotel does provide access to amenities at their sister property next door, guests must be 21 or older to use them.

Family_with_children

4/10

Poor

06 Mar 2026

Katie

Staff are nice. Building is dated including old carpet and not as clean as I would like. There’s also no pool despite one being listed. It’s at the sister property next door and is adults only. This was extremely disappointing as it was a selling point for us with kids.

10/10

Exceptional

03 Mar 2026

Keanu

Great everything

2/10

Poor

03 Mar 2026

Brandy

Paid through hotels.com then they charged me again....now fighting to get my money back. The TV didnt work. Not impressed.

6/10

Pleasant

03 Mar 2026

Regan

Cold showers

6/10

Pleasant

01 Mar 2026

Tracy

They advertise free towels and chairs as part of the \"resort fees\". The towels were easy, but for the chairs you had to walk about 6 blocks, even though the beach was only 1 block away. The pool they advertised was in another hotel's bar area, so not great for relaxation. The rooms were in good condition. One room's floor was soft near the bathroom entrance. We asked to move after the first night due to the next room watching TV at full volume starting at 6 am then having a loud argument. The second room was much better and in better condition. We still had a good time but will pick a different place next time

Partner

10/10

Exceptional

28 Feb 2026

Jasmine

Great location ! Amazing staff and nice room. Our flight left late and we were able to leave out bags as we explored. I would stay here again

Friends

2/10

Poor

27 Feb 2026

john

Staff at check in not helpful , useless really . Web said $35 a night for parking , this guy wanted to charge $52 . Didn’t really offer alternatives. Found covered parking for $38 for TWO days ! Didn’t get the room I booked as advertised . No couch , no wet bar . The pool they offer is 3 person pool at the Clevelander bar that only strippers go in . No frig , no sitting area . Rug is hallway is so fn disgusting we wanted to leave . Absolute shat hole with zero customer service . DO NOT BOOK HERE !

Partner

2/10

Poor

26 Feb 2026

Myrna

Room was dirty, bed moved all over the place and the mattress was very uncomfortable, toilet didn't flush correctly and I was doubled charged the wrong amount. Truly the worst expeirence I have ever encountered. I even cut my trip short by one day cause of the conditions.

Self

10/10

Exceptional

24 Feb 2026

Salene

Wonderful time

6/10

Pleasant

22 Feb 2026

Sandipkumar

Cleaning and staff

10/10

Exceptional

22 Feb 2026

Alexandro

Clean but a little out of date. Nice staff and great location!

10/10

Exceptional

22 Feb 2026

Alexandro

Location is excellent. Carpet in the hallways could be updated, but rooms were clean and staff was kind.

Family_with_children

10/10

Exceptional

21 Feb 2026

Marcus

We wished we could have checked in earlier, but it was a busy weekend. We had a wonderful stay in Miami Beach and Essex House was great. The room was clean, and the staff were very friendly. Resort fee came with a breakfast snack, beach towels, free chairs on the beach, and drinks at the Clevelander. Family-friendly as well. It was also very affordable. Amazing location.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Jennifer

Great staff

8/10

Excellent

20 Feb 2026

Zina

location

Partner

4/10

Poor

19 Feb 2026

Loria

The room was horrible the blinds broken in bathroom . Had to place a towel to keep

6/10

Pleasant

18 Feb 2026

MARK

Very nice room and a friendly staff. Very nice accommodations overall.

4/10

Poor

18 Feb 2026

Charisma

The front desk staff was very helpful & nice. However, there was always a long wait b/c it was a one man show. They were checking people in, storing luggage, retrieving luggage, getting beach towels, calling valet,& handling other issues by themselves. The room was dirty (I.e., dust everywhere, floor w/ debris, not swept). The renovations were cheaply done. The bed made noises when you moved & mattress dipped. The hotel was more like a motel; an art deco holiday inn. Location was great, but not worth the rate for the room.

Family

8/10

Excellent

17 Feb 2026

Musu

Bosseh, Godfrey were the best. Every question in my arrival was answered courteously. Room was cleaned and staf

10/10

Exceptional

15 Feb 2026

Marvin Daniel

Maid service was excellent. Great location in South Beach. Front desk clerks had a great attitude and night clerk was hilariously funny.

6/10

Pleasant

13 Feb 2026

Claudia

The room was large which was nice. When we got there the front desk staff said “oh you booked a suite! Good luck getting the luggage up the stairs because there is no elevator.” No offer to help at all. By day two we asked for extra water to which we got “CVS is down the road”. When we asked for ice we got attitude. The bed was not secured so my partner hurt his leg on it. Overall just a cheap crappy bed. Looks good in pictures but that’s it.

Friends_and_family Friends

10/10

Exceptional

13 Feb 2026

John

Staff very helpful an nice ,, close to everything

8/10

Excellent

12 Feb 2026

Liz

The room was spacious with a nice tub but the door was very odd, with the door on in the middle.

Partner

10/10

Exceptional

12 Feb 2026

Daniel

Room and staff were great. Resort fee is a joke. Free drink ticket is not even good for a draft beer.

6/10

Pleasant

10 Feb 2026

Jian

Disrupted by poor soundproofing. The sound insulation between floors is inadequate. We clearly heard noise from the room above for several hours, lasting late into the night. We alerted the front desk twice; while staff were polite, the issue was not resolved. For a restful stay, this hotel needs to address its acoustics.
Thanks.

Friends_and_family Family

4/10

Poor

09 Feb 2026

Steven

The hotel was tired and drastically needs updating.

Friends_and_family Friends