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Mercure Krakow Fabryczna City

Krakow · Poland

Fabryczna 13View location

9.4/10Excellent275 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.6/109.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Krakow Fabryczna City

Mercure Kraków Fabryczna City & Conference Center is an impressive hotel and conference complex with swimming pool, fitness center, Vodka Factory Museum and a passage of many flavors Factory 13 with restaurants, cafes and brewery with brewed beer.

The hotel is located between the two main transport arteries, allowing free access and access from all directions. Convenient location and proximity to tram and bus stops allow you to quickly reach most important attractions of the city.

Read more about this hotelShow less

With a stay at Mercure Krakow Fabryczna City in Kraków (Kraków City Centre), you'll be within a 5-minute drive of Tauron Arena Kraków and Oskar Schindler Factory. This hotel is 1.8 mi (2.9 km) from Main Market Square and 2 mi (3.2 km) from Kraków Barbican.

Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Kraków? This hotel has 23681 square feet (2200 square meters) of space consisting of a conference center and 10 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve high chair
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PLN 80 per person
    • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
    • Self parking fee: PLN 70 per day
    • Pet fee: PLN 100 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: PLN 135.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Cracovia Business Center 1.3 km / 0.8 mi
Kraków Plaza 1.6 km / 1 mi
Kraków Opera 1.8 km / 1.1 mi
Tauron Arena Kraków 1.9 km / 1.1 mi
Economic University of Kraków 1.9 km / 1.2 mi
Galeria Kazimierz 2 km / 1.2 mi
M1 Shopping Center 2.2 km / 1.3 mi
Kraków University Hospital 2.2 km / 1.4 mi
Polish Aviation Museum 2.2 km / 1.4 mi
Park Lotnikow Polskich 2.3 km / 1.4 mi
Galeria Krakówska 2.6 km / 1.6 mi
Jewish Cemetery 2.7 km / 1.7 mi
Remu'h Synagogue 2.7 km / 1.7 mi
Museum of Contemporary Art in Krakow 2.7 km / 1.7 mi
Planty Park 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 195
  • Number of floors (main building): 5
  • Number of floors (annexe): 5
  • Suites: 21
  • Accessible rooms: 4
  • Connecting rooms
  • hotel
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 9 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Air conditioning in public areas
  • PhotocopierExtra charge
  • Green Key (FEE)
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 42 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    JUNIOR SUITE STANDARD

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Shower
    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 32 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Shower
    • Hairdryer
    • Tea and coffee making facilities
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE SUPERIOR

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wi-fi
    • Shower
    • Hairdryer
    • Tea and coffee making facilities
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 21 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE QUEEN SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 22 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Shower
    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • Shower
    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 34 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Wi-fi
    • Tea and coffee making facilities
    • Shower
    • Mini fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE WITH DOUBLE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • TV
    • Wi-fi
    • Tea and coffee making facilities
    • Shower
    • Mini fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 60 m²SUI.KG-SU
    SUITE SUPERIOR KING BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    SUITE SUPERIOR KING BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Krakow Fabryczna City

    DOUBLE SINGLE USE STANDARD

    Room photos

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    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
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    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

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  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

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    Mercure Krakow Fabryczna City

    TWIN STANDARD

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
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    STANDARD

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    Room code: TWN.ST-1

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  • TWIN STANDARDTWIN • STANDARD • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Wi-fi
    • Shower
    • Hairdryer

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    Mercure Krakow Fabryczna City

    TWIN STANDARD

    Room photos

    8 photos

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    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Wi-fi
    • Shower
    • Hairdryer

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  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

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    Mercure Krakow Fabryczna City

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

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  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Mercure Krakow Fabryczna City

    DOUBLE STANDARD

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

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  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

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    Mercure Krakow Fabryczna City

    Room TWO BEDS

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

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  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Mercure Krakow Fabryczna City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

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  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

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    Mercure Krakow Fabryczna City

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

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  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

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    Mercure Krakow Fabryczna City

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Krakow Fabryczna City

9.4
Excellent
275 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
20 Jul 2026
Woytek
Really appreciated the staff, great pool that was very kid friendly, walkable, grocery close by. Great breakfast!
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Dagmara
We had a great time staying at this hotel, very clean and modern
10/10
Exceptional
06 Jun 2026
Wojciech
Hotel is great, but location not so great, too far for city center
Partner
10/10
Exceptional
05 Jun 2026
Lewis
Work trip, but not disappointed with my room. Very convenient and close to some good dinner options.

Breakfast was good and overall would happily return.
Self
10/10
Exceptional
30 May 2026
Samantha
A wonderful stay here the gym and leisure facilities were outstanding and the room comfortable and clean. We had breakfast and really enjoyed it although it was expensive in comparison to eating out. Would recommend staying here again for exploring the city.
Family
10/10
Exceptional
21 May 2026
sarah
We had a lovely stay at this hotel in Krakow, Poland. The hotel was exceptionally clean and tidy throughout, and the facilities were excellent. The staff were all very friendly, welcoming, and always happy to help with anything we needed.

The location was also very convenient, making it easy to explore the city and nearby attractions. Overall, it was a wonderful stay and we would happily return again in the future. Highly recommended!
Partner
10/10
Exceptional
17 May 2026
Michal
Impressive hotel. Everything looks very modern and very well maintained. The design is very nice to the eye. Staff is super helpful and there is planty of good restaurants nearby.
Self
8/10
Excellent
16 May 2026
Mr Thomas
Good value modern hotel with several restaurant options and facilities
Partner
8/10
Excellent
15 May 2026
Richard
The hotel is quite new and very well kept. It is a little way from the centre but not a problem as the tram takes about ten minutes to the old town approx 80p or 40p for children and older people or an uber approx £4. The breakfast is good plenty of choice . No toaster though. We had a superior room which was very big , water every day and a nespresso machine. We had grandchildren with us so used the pool a few times . The sauna and steam room area was very good as for the pool there was a few lessons going on which closed some lanes and also the children’s pool, beware of busy times . We had a drink at the hotel bar on a couple of occasions but no nibbles available , nuts , olives etc. there are a few restaurant adjoining the hotel which we used, Japanese very nice and Italian also goo and reasonable
Friends_and_family Family
10/10
Exceptional
09 May 2026
Jakub
Very nice stay close to the city centre and business park.
Self
10/10
Exceptional
09 May 2026
Jakub
Clean, spacious room,
Perfect breakfast,
Nice, calm area with good restaurants, nice for a business and private stay, close to the city centre.
Self
10/10
Exceptional
19 Apr 2026
Cristina
Great hotel
Business
10/10
Exceptional
04 Apr 2026
Marie
At a convention and everything well organized. Parking outside was easy and economical
Friends_and_family Family
4/10
Poor
02 Apr 2026
Izhak
Very rode stuff .
Alot of problems in vaction .

Not recomnded at all .
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
izhak
Amizing place
Friends_and_family Family
8/10
Excellent
04 Mar 2026
Natalia
Plenty of choice for Breakfast. Staff friendly and very approachable. No information prior/while making a reservation that the sauna is closed. Children age below 12 years old were allowed in the Jacuzzi. No email address to communicate with the property directly. No one has responded to the messages sent to the property via Hotels.com chat
Friends_and_family Friends
10/10
Exceptional
27 Feb 2026
Phil
Spotlessly clean, friendly staff and excelent food
Self
10/10
Exceptional
07 Jan 2026
Aleksandra
Cool spa area, good restaurant at the food hall, big rooms.

Friends_and_family Friends
10/10
Exceptional
06 Jan 2026
Branislav
Just some highlights could improoved as some sparkling and still water with a few fruits and tea \"corner \" in the spa zone for refreshment
Business
10/10
Exceptional
25 Dec 2025
Lukas
Everything was spot on
Friends_and_family Family
4/10
Poor
22 Dec 2025
Mumtaz
Staff weren’t friendly. They just got the “task” done. Didn’t have any sense of hospitality. Room was ok but tv didn’t work and the shower was very damaged with water spraying in all directions. You can stay here but don’t expect a lot of warmth and hospitality
Leisure Family
6/10
Pleasant
10 Dec 2025
Martin
Hotel was clean, staff were friendly, breakfast was awesome -we booked without but paid on the morning 2 days out of 4.

Our main gripe was our room appreared to be one of 3 on that floor without a shower - we asked to be moved but they were fully booked apart from one room in a higher price band or one in the lower. After checking the room images on my booking it shows pictures of both type of bathroom but it's not obvious. We really missed having a shower especially when the 'bath shower head' decided to rise up like a demented snake and soak all of my clean clothes. Other down point was the very slow tv.

Location was good,30-40 min walk to old town - recommend going by the river. We would stay again if we decide to come back to Krakow.
Leisure Partner
4/10
Poor
09 Dec 2025
Hannah
I was really very disappointed by our check in
We were asked to check in online early and did so by adding our passport details

On arrival we had almost a 20m wait to be even seen, there was apparently no value in doing an online check in and the receptionist was both rude and despondent

I look forward to hearing how you will remedy this

Hannah
Leisure Partner
10/10
Exceptional
08 Dec 2025
Curtis
Very spacious room… Polite staff
10/10
Exceptional
21 Nov 2025
Samuel
The staff was super friendly and helpful and the room was amazing.
Leisure Self
10/10
Exceptional
31 Aug 2025
Danai
Quiet little spot
Partner
10/10
Exceptional
12 Aug 2025
Joshua
Great food options + a cook school! Parking is close and easy! Not too far from city centre (walkable)
Partner
10/10
Exceptional
30 Jul 2025
Sudhir
Excellent location, spacious rooms and good spread for breakfast.
Leisure Family
10/10
Exceptional
23 Jul 2025
Ivan
-
10/10
Exceptional
18 Jul 2025
Anna
Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing.

Would love to come back!
Leisure Family
8/10
Excellent
13 Jul 2025
Barry
The stay was good and the location was close to the centre of Krakow to travel by Tram in under 15 minutes making everything within easy reach.
Self
10/10
Exceptional
09 Jun 2025
Patrick
Great hotel, excellent breakfast, facilities and friendly staff.
Leisure Family
10/10
Exceptional
02 Jun 2025
Joanna
We enjoyed the comfort and super hospitality in a luxurious environment.
Leisure Family
10/10
Exceptional
02 May 2025
Jolanta
Wonderful hotel
10/10
Exceptional
29 Apr 2025
Frances Sin Wah
The breakfast has a lot of choices. There is self parking outside the hotel, everyday after 8pm to 10am and Sunday all day is free parking so no need to pay the hotel for their underground parking if you go on a weekend. The hotel is clean and modern and rooms are spacious, overall a very good choice.
Leisure Family
10/10
Exceptional
22 Apr 2025
Petr

Amazing hotel

Amazing hotel with great service, swimming pool and delicious and rich breakfasts.
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Jolly
Lovely and welcoming staff, i recommend
Leisure Family_with_children
4/10
Poor
11 Apr 2025
Konrad
I chose this hotel in Krakow after reaching out to the GM in advance to ask if anything special could be done for my birthday and to honor my parents. I clearly stated I was selecting a hotel based on the response and mentioned I was an Expedia Platinum member, which usually ensures upgrades and elevated service.

I received warm replies from the GM and reservations manager, with one offering a “Privilege Room.” No fees were mentioned — it felt like a gesture tied to my reason for travel and loyalty status.

Upon arrival, there was no acknowledgment, special welcome, or upgrade. I was placed in a standard fourth-floor room, which was neither quiet nor ideal. On my third night, I was surrounded by loud party guests at 2 AM. My complaints were dismissed, and I had to request a room change myself in the middle of the night — eventually moved to a quieter tower.

When I raised concerns with the GM, I was met with blame and deflection, including being told that because I booked via Expedia, I wasn’t entitled to what had been offered. Only after pushing was I offered a complimentary dinner.

The only exceptional service came from the server that night — her warmth and care were unmatched.
The location is also inconvenient — a 40-minute walk to the city center. The gym and pool are public and overcrowded.
A true hospitality pro would’ve acted immediately. Guests should leave feeling valued, not gaslit or dismissed — especially when their intentions were clearly stated from the start
Leisure Self
8/10
Excellent
10 Apr 2025
Leigh
Loved this property, rooms lovely and by far the best ever breakfast I have ever had in a hotel - worth staying here just for that.
Only tiny grip would be tea / coffee facilities do not appear to be replenished in the room meaning that you need to ask reception for coffee sachets and creamer.
Location is slightly out of the main area meaning you need to get a tram and walk for approx 5-10 mins from whichever stop you use. This wasnt a problem for us as used to using public transport options abroad but maybe if you are not so confident.
Leisure Family
10/10
Exceptional
06 Apr 2025
Andreas
It is in a really fancy, new part of town. Its a \"city within a city\". Fun place to hang out for locals and people from out of town alike. Free access to the sauna and pool is really awesome!
Leisure Partner
10/10
Exceptional
15 Jan 2025
Patricia
Stayed five nights with husband and two teenagers. Chose due to spa facilities which were excellent. A short Uber ride from the Old Town. It was January so hotel and other restaurants on the complex were quiet so only had a pre dinner drink in the hotel before heading to Old town for dinner. Hotel staff were friendly and informative.
Leisure Family
10/10
Exceptional
03 Dec 2024
Colin
Beautiful hotel lovely rooms great breakfast would thoroughly recommend
Leisure Partner
10/10
Exceptional
27 Oct 2024
Martin
Excellent, felt brand new! My only complaint is that the pool is open to the public, went for a relaxing swim and it was full of children having lessons. Not a big issue but something to be aware of. Otherwise, an amazing hotel!
Leisure Partner
6/10
Pleasant
03 Oct 2024
Lars Kiib

No shower holder

Six the shower did not have a holder for the showerhead, it was missing. It was never put in place, which makes showering complicated.
Business
10/10
Exceptional
02 Sep 2024
Malgorzata
Everything was wonderful! Great and friendly staff! Very clean rooms. Would definitely recommend to anyone visiting Kraków.
Family
10/10
Exceptional
27 Jul 2024
David
Amazing hotel
Leisure Friends
10/10
Exceptional
21 May 2024
Paolo

Beautiful Hotel

Extremely attractive hotel. Very unique in his style. Had a great time.
Business
8/10
Excellent
24 Mar 2024
C

Comfortable hotel complex outside city center

Came for a conference and found the hotel complex pretty impressive. Loved the architectural factory aesthetic, lots of restaurants, and while I didn't use the spa/pool others said it was excellent. My room was large and the bed really comfortable. Wonderful breakfast buffet. I was told I didn't have conditioner or body lotion because to save the environment by having less plastic bottles in the room but some of the other rooms had them and I had to go out and buy these items so their logic is off. The bathroom door is rigged to fully shut which I found incredibly annoying and had to prop it open with a bag. Staff in the hotel bar seemed to have contempt for customers but front desk staff were great. So some things were wonderful, others need improvement. Overall I was glad to stay there and would return in future.
Business
10/10
Exceptional
12 Feb 2024
Robert
All good
10/10
Exceptional
13 Dec 2023
Jessica
Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return!
Leisure Family
8/10
Excellent
10 Jul 2023
Jack
It is a very nice place to stay. Restaurants and area are ok. However, property air conditioning needs improvement.
Leisure Family
10/10
Exceptional
25 May 2023
Agnieszka
This was a great experience. The hotel has a very nice, contemporary look. Room was quite big. The breakfast was very impressive & delicious! So many choices and verity of food. It gets very quiet after 11pm - so if you want to get a drink later at night not possible. There was some construction being done outside - expect some noice after 8am. But generally this was a great choice! I would stay there again!
Leisure Partner
10/10
Exceptional
21 Apr 2023
David

Great hotel, excellent facilities

Fantastic hotel all-round
Business Self
8/10
Excellent
27 Oct 2022
Samantha
Everything was good apart from only having a bath and a hand held shower? Wasn’t shown when booking and I feel should have been.
Business Self
8/10
Excellent
07 Jan 2022
Stephen

Gorgeous Hotel With Some Teething Problems

It's a beautiful hotel with lots of space. Room was lovely and comfortable with a nice bathroom. Breakfast was very good too and there's a good bar. The only issue we had were with cleaning and some things with the front desk. I think because it's a brand new hotel, some of the staff are inexperienced. Hopefully that improves with time.
Friends_and_family Family
10/10
Exceptional
11 Dec 2021
Ayman

Good hotel

Great hotel for business travel rather as it is not in the city center, great service and restaurant
Business Partner
10/10
Exceptional
09 Dec 2021
Karolin
Amazing!
Business
10/10
Exceptional
19 Jul 2026
Roland
Alles war hervorragend!
Partner
10/10
Exceptional
12 Jul 2026
Artur
Jó lokáció, hangulatos megoldások
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
David
Underbart boende. Rekommenderas !! Väldigt hjälpsam personal!
Family_with_children
10/10
Exceptional
08 Jul 2026
Dieter
Wir kommen immer wieder gerne- TOP HOTEL!!!
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Cicilie
Flott hotell i veldig fint og rolig området. Mange ulike restauranter i samme bygg som hotellet, rent og pent. God frokostbuffe. Eneste minus var at sovesofaen var veldig hard om seng (vi var tre stykker i juniorsuite så en sov på sovesoafaen).
Friends_and_family Friends
10/10
Exceptional
03 Jul 2026
Morten
Amazing hotel. Big Connecting room for my family and me. Really nice breakfast. Great pool and gym. Super Area with lots of restaurants and easy acces to the city.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Bonnie
Sikker Parkering men dyrt, ellers meget skøn sted og lækker morgenmad
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Bonnie
Skøn sted. Der er alt hvad man har brug for i gå afstand og nemt at komme ind til centrum derfra
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Espen Berge
Ok
8/10
Excellent
15 Jun 2026
Victor
POOL/SIMBASSÄNGEN RENA RAMA BESVIKELSEN.
Partner
10/10
Exceptional
08 Jun 2026
Lars
Stedet var fantastisk godt Mad og service samt rengøring var i topklasse
Personalet var rigtig søde og imødekommende
Kan klart anbefales
Friends_and_family Friends
8/10
Excellent
24 May 2026
Victor
Topp betyg för enlighet och bra frukost , vänliga personal.
Men
Opraktiskt läge och obekväm pool.
Partner
8/10
Excellent
23 May 2026
frederic
Très bonnes prestations pour cet établissement. Il est situé un peu loin du centre-ville nécessitant de prendre un taxi.
Business
10/10
Exceptional
21 May 2026
Xhulieta
Fantastiskt fint hotell! Bra frukost.
Friends_and_family Friends
10/10
Exceptional
20 May 2026
Lorenzo
Chambre très propre. Literie très bonne. Aces piscine + salle de sport super
Friends_and_family Friends
10/10
Exceptional
07 May 2026
esten
Treningsutstyr var helt toppers
10/10
Exceptional
04 May 2026
Anita
Colazione fantastica tutto freschissimo camera grande e pulita zona piscine top
Family_with_children
10/10
Exceptional
27 Apr 2026
Kimmo
Bra och fin frukost, inget att anmärka på!
Friends_and_family Friends

Location & surroundings

Mercure Krakow Fabryczna City
Fabryczna 13, Krakow, Poland

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Mercure Krakow Fabryczna City

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