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SANA Reno

Lisbon · Portugal

Avenida Duque De Avila, 195View location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SANA Reno

In the center of Lisbon, within walking distance of the Gulbenkian Museum, Parque Eduardo VII and El Corte Inglés, the SANA Reno is the perfect hotel for those looking to stay in lisbon city centre for business or leisure.

The metro at the doorstep allows you to reach the airport in just 10 minutes and have easy access to the business areas, the historic center and the city's main attractions. Rooms are spacious and comfortable. The hotel has connecting rooms available for families.

The sauna and rooftop pool are a pleasant and unexpected surprise, worth discovering. At breakfast, delicious fresh local products are served as a buffet. The comfortable Lobby Bar allows you to relax with a cocktail or snack.

Read more about this hotelShow less

SANA Reno Hotel is centrally located in Lisbon, a 4-minute walk from El Corte Ingles Mall and 10 minutes by foot from Gulbenkian Museum. This hotel is 2.2 mi (3.5 km) from Santa Justa Elevator and 2.3 mi (3.7 km) from Rossio Square.

Make yourself at home in one of the 92 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
    • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5)
    • Covered self parking fee: EUR 20 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

El Corte Ingles Mall 0.4 km / 0.2 mi
Eduardo VII Park 0.6 km / 0.3 mi
Saldanha Square 0.6 km / 0.4 mi
Gulbenkian Museum 0.8 km / 0.5 mi
Estufa Fria 0.8 km / 0.5 mi
Coracao de Jesus 1 km / 0.6 mi
Hospital Curry Cabral 1 km / 0.6 mi
Marquis of Pombal Square 1.4 km / 0.9 mi
Avenida da Liberdade 1.5 km / 0.9 mi
Avenida Almirante Reis 1.5 km / 1 mi
Amoreiras Shopping Center 2 km / 1.2 mi
Cinemateca Portuguesa Museum 2 km / 1.2 mi
University of Lisbon 2.1 km / 1.3 mi
Botanical Garden 2.2 km / 1.4 mi
Torel Garden 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Total number of rooms: 92
  • Number of floors (main building): 8
  • Twin rooms: 59
  • Double rooms: 27
  • Suites: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 53 more facilities & services
  • Visa Electrón
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Transfer service
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool: 1
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Breakfast room
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Sauna
  • Hot tubExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    SANA Reno

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    SANA Reno

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONYDBT.BL

    Photos are not available for this room type.

    SANA Reno

    Double or Twin WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    SANA Reno

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    SANA Reno

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    SANA Reno

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDS • 1 Bedroom • 20 m²DBT.2B
    Double or Twin TWO BEDSPhoto unavailable4 photos

    SANA Reno

    Double or Twin TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Room amenities

    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Telephone in the bathroom
    • Bathroom
    • Bathtub
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    SANA Reno

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B-1

    Photos are not available for this room type.

    SANA Reno

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    SANA Reno

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    SANA Reno

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA DUPLEXVILLA • DUPLEXVIL.DP

    Photos are not available for this room type.

    SANA Reno

    VILLA DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    SANA Reno

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SANA Reno

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 20 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    SANA Reno

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Telephone in the bathroom
    • Minibar
    • 220V power supply
    • Hairdryer
    • Bathtub
    • Bathroom
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    SANA Reno

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    SANA Reno

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    SANA Reno

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    SANA Reno

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    SANA Reno

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    SANA Reno

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH BALCONYTWIN • WITH BALCONYTWN.BL

    Photos are not available for this room type.

    SANA Reno

    TWIN WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 3Double or Twin • CAPACITY 3 • 1 Bedroom • 20 m²DBT.C3
    Double or Twin CAPACITY 3Photo unavailable4 photos

    SANA Reno

    Double or Twin CAPACITY 3

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C3

    Room amenities

    • Bathroom
    • Individually adjustable air conditioning
    • Cable TV
    • Desk
    • Toiletries
    • 220V power supply
    • Smoke detector
    • Telephone in the bathroom
    • Make-up mirror
    • Minibar
    • Internet access
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PROMOFAMILY ROOM • PROMOFAM.PR

    Photos are not available for this room type.

    SANA Reno

    FAMILY ROOM PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    SANA Reno

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    SANA Reno

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 35 m²SUI.DB-1
    SUITE WITH DOUBLE BEDPhoto unavailable6 photos

    SANA Reno

    SUITE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Room amenities

    • Hairdryer
    • 220V power supply
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Telephone in the bathroom
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Bathtub or Shower allocation on arrival
    • Bathtub
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable4 photos

    SANA Reno

    Double or Twin STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wake-up service
    • 220V power supply
    • Extra beds on demand
    • Telephone in the bathroom
    • Bathroom
    • Cable TV
    • Bathtub
    • Hairdryer
    • Make-up mirror
    • Internet access
    • Minibar
    • Desk
    • Toiletries
    • Smoke detector
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    SANA Reno

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    SANA Reno

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    SANA Reno

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BED • 1 Bedroom • 20 m²DBT.DB-1
    Double or Twin WITH DOUBLE BEDPhoto unavailable4 photos

    SANA Reno

    Double or Twin WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-1

    Room amenities

    • Telephone in the bathroom
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Bathroom
    • 220V power supply
    • Bathtub
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SANA Reno

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 1Double or Twin • CAPACITY 1 • 1 Bedroom • 20 m²DBT.C1
    Double or Twin CAPACITY 1Photo unavailable8 photos

    SANA Reno

    Double or Twin CAPACITY 1

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C1

    Room amenities

    • Internet access
    • Bathtub
    • Bathroom
    • Individually adjustable air conditioning
    • Telephone in the bathroom
    • Hairdryer
    • Smoke detector
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • 220V power supply
    • Minibar

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE SUPERIORSUITE • DELUXE SUPERIORSUI.DX-SU

    Photos are not available for this room type.

    SANA Reno

    SUITE DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAGOON VIEWDOUBLE • LAGOON VIEWDBL.VL

    Photos are not available for this room type.

    SANA Reno

    DOUBLE LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    SANA Reno

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    SANA Reno

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SANA Reno

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SANA Reno

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Estella
Lovely hotel great staff I would definitely stay here again!
Friends
10/10
Exceptional
14 Jul 2026
Mark
My only issue was with the listing on this site. It said that it included a bathtub. This was one of the reasons that we picked this hotel. However, it appears that not all of the rooms did include one. When we checked in, we discovered this. The staff was unable to move us to another room that night due to lack of availability, but the next day, they moved us to another room and moved our luggage for us while we were out for the day. They were extremely helpful.

If we had known that not all of the rooms had bathtubs, we would have made a special request for one that did upon booking. The incorrect booking caused an unnecessary inconvenience but fortunately, the staff was extremely professional and helpful in assisting us.
Partner
10/10
Exceptional
13 Jul 2026
Bridgid
Brilliant location
Helpful staff
Lots of choices for breakfast
Beautiful clean hotel
Partner
6/10
Pleasant
24 Jun 2026
Justin
Clean and well placed hotel.

Pool is very small for the number of hotel guests.

Probably the worst breakfast that I have encountered. Poor coffee and breakfast staff far from helpful.

The best thing I could find was a boiled egg.

Better not to offer breakfast than make people pay for this. I didn’t return to breakfast for the next two mornings of my three night stay.
Self
10/10
Exceptional
23 Jun 2026
amika jade
Clean friendly and amazing breakfast
Family_with_children
6/10
Pleasant
18 Jun 2026
Angela
We really wanted to like this hotel. It was clean, close to the metro, close to shopping and restaurants, offered a great buffet breakfast, and had a very helpful bartender, Antonio. We unfortunately had issues over our six day stay that was separated by a four-day trip to the Azores. The first time we had issues with our room not being restocked with hand and bath soap, coffee pods, water, etc. We were never told until after we checked out that water and coffee pods were complimentary only on the first day. When we returned to the property, our air conditioner did not work in the room. The front desk staff came to the room and tried to fix it and stated that he had resolved the problem. We suffered in the heat overnight. The next day we complained and were told the air conditioner could not be fixed, so they agreed to put a fan in our room. The fan helped minimally. At around 9 pm the night before our departure, we were offered to be moved to another hotel; however, since we were prepared to leave the next morning at 3 a.m. to get to the airport, we declined the last minute offer.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Mark
Location was ideal to explore Lisbon, as pivotal underground interchange station in the Lisbon Metro network, connecting the Blue Line (Linha Azul) and the Red Line (Linha Vermelha).

Staff were helpfull, bar staff always on form with recommendation for type of local portugese drink to suit or match taste buds of UK beers and larger. Loved the iced glasses.

Breakfast good, with wide selection.
10/10
Exceptional
30 May 2026
Farleen
Hotel was in a good location, within walking distance to shopping and restaurants. Staff was friendly and very helpful.
Self
8/10
Excellent
30 May 2026
Qua
Clean room with lots of space. A bit dated but very worth it for the pool. Also, super kind and helpful staff. Air conditioning was great. Breakfast was a solid standard European breakfast and sufficient.
Friends
8/10
Excellent
28 May 2026
Pamela
All hotel staff except the manager were pleasant and helpful. Unfortunately, the online chat with property was not responsive at all.

The property had a good breakfast.

FYI, the hotel shuttle from the ¹airport to the property is 50 euros, and a taxi is 12 euros.

The air conditioner in the room was not functioning. The manager was cranky about it, stating it couldn't be fixed until the next day and that he couldn't switch us to a different room. When I went to the front desk to talk about it, another room became available.
Friends
8/10
Excellent
21 May 2026
Mary Margaret Te
The room was very clean and nice - with complementary water, tea and coffee. Housekeeping cleaned the room daily and changed the towels. The breakfast also had good variety. The front desk staff member Carlos was very attentive, thorough, and kind, calling a taxi for us during our early checkout. The hotel’s location is also very convenient as it is near the metro station and is close to a Lidl supermarket and El Corte Ingles. Overall, I highly recommend this hotel!
Family
8/10
Excellent
07 May 2026
Jahan
Yes it was good OK
Partner
8/10
Excellent
18 Apr 2026
Jean
Good value for money, clean and large rooms. Just our room air conditioner wasn’t working and staff were quite unhelpful to get it fixed or change rooms for us.
Family
8/10
Excellent
09 Apr 2026
Giancarlo
Our stay would have been perfect if only the airconditioning is better. We were initially assigned to a room with a broken AC. They moved us to another room with a working AC the next day. Controls for the AC are in a main switch in the reception. They seem to have specific temperatures at certain times and for us it still wasn’t cold enough. We opened the window with little effect to cool the room. But we still slept soundly so it was fine.

Rooms were clean. 1st set of tea and coffee in-room was free but they charge if you request more. We didn’t really need more as they serve good coffee and tea during breakfast. Good selection of food at breakfast buffet. Beds were comfortable. Staff were nice. Location was good. Close to a convenience store, cafes, restaurants, and shopping mall. Very cheap Uber/Bolt ride too if you want to get to the tourist spots. Oh, and the rooftop pool is a plus!

Overall, we had a pleasant stay. Would recommend this hotel!

Friends_and_family Family
8/10
Excellent
08 Apr 2026
Vicky
Very helpful staff, good selection of food for breakfast. Room was clean & larger than expected, (we had 1 bedroom suite) slightly dated. Pool area was clean but busy the day we visited.
Overall a good stay & if ever in Lisbon again I would happily stay there.
Family_with_children
4/10
Poor
28 Mar 2026
Amal
The hotel itself is nice. However, some of the staff members, namely, Fayaz, was extremely rude and has no idea about how to deal with hotel guests. He should not be in the hospitality business. The mini bar in the room was not working, and they would not replace it. My wife and I, both seniors, had to get ice from the bar twice a day to make sure my medicine did not go bad. There is a coffee maker in the room; however, and to my surprise, the hotel charges for coffee buds and tea bags beyond the first day, which I have never heard of before.
Partner
8/10
Excellent
23 Mar 2026
Gemma
Room was small but clean. Breakfast was good, good selection of food available and due to an early flight staff offer us a take away breakfast on our final day. Staff were very helpful
Partner
10/10
Exceptional
22 Mar 2026
Ruthza
yes
Family
10/10
Exceptional
26 Feb 2026
Rohini
Great room. Pleasant stay. Thanks.
Self
8/10
Excellent
25 Feb 2026
Dale
Great location. Staff were very accommodating and friendly.
8/10
Excellent
19 Jan 2026
Marcelo
Nice sauna and swimming pool
Business Self
10/10
Exceptional
19 Jan 2026
CHARLOTTE RETA MABEL
Rooms cleaned daily and good spread for buffet breakfast. Beds were comfortable and staff too pleasant. Will stay here again
Leisure Partner
10/10
Exceptional
27 Dec 2025
Shahida
Simple, clean and good location
10/10
Exceptional
18 Nov 2025
Pious
Courteous staff, clean room and scenic surrounding
Leisure Family_with_children
10/10
Exceptional
18 Nov 2025
Wellington
Staff amazing, room very clean, excellent breakfast and very comfortable etc etc etc!!
Business_and_leisure Family_with_children
8/10
Excellent
06 Nov 2025
Antony
Yes
Self
8/10
Excellent
05 Nov 2025
Elizabeth
The room was clean and quiet, front desk staff were friendly and helpful, the location was good, very close to the Metro, restaurants and cafes.
10/10
Exceptional
25 Oct 2025
Eden
Great breakfast buffet, location is good as it’s close to mall and metro, lots of restaurants close by.
Reception and restaurant staff are very helpful.
Leisure Partner
10/10
Exceptional
24 Oct 2025
Richard
Fruits and vegetables; variety.
Leisure Family
10/10
Exceptional
09 Aug 2025
Maria
Clean rooms
Attentive and courteous staffs
Leisure Friends
10/10
Exceptional
01 Aug 2025
Marco

Loved it

Great hotel, location and amenities
Self
10/10
Exceptional
11 Jul 2025
Hugo
Property is comfortable and location is in the center of Lisbon. Close to the airport and many other things. I don't recommend trust in parking in the property. it is very small and very hard to go down to park. you are lucky if you don't hit the walls. I recommend a public parking nearby for same price.
Business_and_leisure Partner
8/10
Excellent
28 Jun 2025
Megan Angharad
Nice hotel. Could do with a bit of an update particularly the pool area.
Leisure Family
10/10
Exceptional
02 Jun 2025
JUDIT
A fantastic hotel in a great location. Would definitely visit again.
Business
10/10
Exceptional
30 May 2025
Michel

4 night stay in Lisbon

Very nice hotel, great amenities, very good breakfast, good location, metro just across the street so downtown main tourist area is 15 min. away. A big plus for visitors.
Nice rooftop pool.
Very polite and helpfull staff.
Highly recommend this hotel.
Partner
10/10
Exceptional
23 May 2025
Joanne
Right opposite the metro lovely staff kind and attentive
The room was very clean and comfortable
Only slight cry was the shower which was over the bath and very cramped
We would stay again
Leisure Family
10/10
Exceptional
20 May 2025
Jo-Ann
Stunning place. I love Portugal. Hotel was close to shopping. And chain restaurants. Would have liked more cafes.
And when in room looking to turn on lights remember put key in slot. Was first time to Europe
Business_and_leisure Self
10/10
Exceptional
08 May 2025
Deepankar

Great property - good for business and family

Excellent location - great property - good for business and family - pool on the top floor - loads of restaurants around (avoid Colina)
Business
10/10
Exceptional
20 Feb 2025
Elaine
I was amazed with the customer service ❤️
Friends_and_family Family
8/10
Excellent
18 Nov 2024
Michael

Good functional hotel in an excellent location fo

Decent room, great location. Breakfast was overpriced and poor variety considering there are good coffee shops within a few mins walk. Nice roof pool.
Self
10/10
Exceptional
10 Nov 2024
Penny
Clean updated and Breakfast was fabulous
Leisure Family
10/10
Exceptional
26 Oct 2024
Joe
Staff was amazing
8/10
Excellent
20 Oct 2024
Matthew
Good.
10/10
Exceptional
16 Oct 2024
Barbara
Rooftop pool great to relax abd take a dip after exploring the city
Leisure Partner
8/10
Excellent
06 Oct 2024
Laurie

Enjoyed Our Stay at Sana Reno - Not Parking Garage

Our stay at Sana Reno Hotel was nice & quite comfortable overall. The service is good, the rooms are nice & clean & comfortable, and the air conditioning works just fine. The breakfast was also very good with a wide variety to choose from to make for a good start to your day. The hotel is conveniently located on a quiet street in what appears to be a good, safe & very walkable location. It is convenient to the airport. Our only complaint has to do with their parking garage that is really only good for micro-mini type vehicles. The lady at the reception desk did warn us that it was \"tight,\" but I think I would have described it as almost impossible to get into. We drove our very small Toyota rental car into the garage the first night & it was a very stressful nightmare. We weren't sure if we would be able to get it back out. Drove around & around to find parking on the street after the first night because we vowed to never drive back down into the sardine can. If you know the Austin Powers movies, google \"Austin Powers gets stuck for one hour.\" It was like that. Not kidding.
Partner
8/10
Excellent
28 Sep 2024
Kirsty
Staff not friendly - dirty floor in room - dated worn furniture - would not recommend
Partner
10/10
Exceptional
22 Sep 2024
Salar

Amazing

The staff were amazing and the rooms were very good. The only downside was the size of the shower and the bathroom in general.
Self
10/10
Exceptional
19 Sep 2024
Naiara
Adorei e recomendo!! Super limpo e moderno, o café da manhã delicioso e os funcionários super educados e atenciosos. Voltarei sempre !!
Business_and_leisure Partner
10/10
Exceptional
19 Sep 2024
May Liz
Very nice and friendly Hotel. Good breakfast, and the swimming pool on the roof top was great to have after a long day walk in Lisboa. Easy to commute with the nearby underground.
Friends_and_family Friends
10/10
Exceptional
18 Sep 2024
vive
All the people at the reception were excellent and welcoming. A special thanks goes out to the manager, Mariana, who was extremely helpful during our stay. The breakfast had a lot of variety, especially different types of VERY fresh bread, and the fruit was simply divine--- fresh and tasty. Also, we found their beds very comfortable. As far as the location, you could not ask for a better location. We highly recommend this little treasure of a hotel. Actually, we all thought this hotel deserved four stars.
10/10
Exceptional
17 Sep 2024
jean
Liked the pool movie at!!
6/10
Pleasant
17 Sep 2024
Robert
Very small room for the price
Partner
6/10
Pleasant
16 Sep 2024
Robert
Very small room for the price. Breakfast was not good at all
Partner
10/10
Exceptional
02 Sep 2024
Graham

Perfect.

Great location, right beside subway for airport. Excellent breakfast, very friendly and attentive staff, particularly the waiters. Nice pool area. Woukd happily stay again.
Partner
10/10
Exceptional
20 Aug 2024
Joy
Lovely large family suite with two separate rooms. Nice rooftop pool. Very helpful and friendly desk staff and delicious breakfast! Would definitely recommend
Leisure Family
10/10
Exceptional
15 Aug 2024
Verified traveler

Great location

Smart hotel, superb location for the airport train.
10/10
Exceptional
25 Jun 2024
Sarah
A very nice hotel in a residential neighborhood with lots of restaurants, coffee shops, and a grocery store right on the same block. Perfect for relaxing after a day of sight seeing. And it it easy to get anyway - the ladt stop of the red line is right outside the door - so very easy access to and from the airport and also to any other metro lines. Buses in the area, too. Delicious breakfast, and a nice rooftop pool. Highly reccimend.
Leisure Self
10/10
Exceptional
12 Jun 2024
Hugh

Excellent hotel.

The location next to the metro allowed quick, easy travel to the city centre and main areas. The staff were very helpful and friendly. Our room was comfortable and clean. The swimming pool and terrace on the rooftop provided a relaxing end to a busy day and rested our tired legs. Fully recommend this place.
Partner
10/10
Exceptional
02 Jun 2024
Olga
Had a great stay. Very quiet and comfortable.
Leisure Partner
6/10
Pleasant
19 May 2024
KAROLEEN
Overall good, but we had some requests that were not met or followed up on.
Very limited amenities.
Area was great.

6/10
Pleasant
11 May 2024
Marco
Plenty of improvement opportunities around facilities: our bathroom and shower were a bit flawed. Also the window frame was likely a bit loose as it was noisy over night despite closed window. Overall, considering the price we've paid, our expectations were not fully met.
Leisure Partner
8/10
Excellent
07 May 2024
Dharmin
Good hotel in middle of city ..

Great accommodations but not much options for VEGETARIANS, especially for Breakfast or Dinner
10/10
Exceptional
27 Apr 2024
Fiona
Very clean and comfortable rooms, good buffet breakfast and lovely rooftop pool. Five minute walk from a metro station. A few nice restaurants nearby. Great place to stay for exploring Lisbon.
Leisure Family
10/10
Exceptional
19 Apr 2024
Henry
Enjoyed my stay. The room was nice and clean. The staff were helpful and the breakfast buffet was very good with lots of options.
Leisure Partner
10/10
Exceptional
08 Apr 2024
Thomas
Room was excellent, staff was friendly and very helpful! Breakfast was pricey so we opted to eat elsewhere.
Leisure Partner
10/10
Exceptional
09 Mar 2024
Alexander
Staff were excellent, room was good, bed was very comfortable, good access to the metro, would/will stay again and recommend
Leisure Self
10/10
Exceptional
20 Jan 2024
Paul
Lobby and rooms excellent, Pool area especially clean and bright .
Partner
6/10
Pleasant
23 Nov 2023
Edward
Good staff especially Antonio. However, the room was stifling with no air conditioning or air circulation for that matter. Repeated calls to the front desk did not rectify the situation.
Leisure Family
10/10
Exceptional
15 Nov 2023
Gilmar
Really nice place
10/10
Exceptional
28 Sep 2023
Mark

Lovely hotel

Location is excellent, metro to the airport just outside the hotel and easy enough to get to other parts of Lisbon from here.
Hotel was great and the staff were friendly and helpful. The room itself was very comfortable and the shower had great pressure. Also the pool was great in the evening to cool off after a day of sightseeing.
Breakfast was alright, had everything you want but nothing too exciting.
Overall a wonderful experience and would definitely stay here again.
Friends_and_family Family
8/10
Excellent
23 Sep 2023
sharla
Very few room amenities. Hand soap at the sink and body soap in the tub. No face soap or lotion. No kettle in the room. The room was very tiny. Check in was fast and efficient. Breakfast was standard hotel food. I will stay here again if I have no other choice, but won't go out of my way to stay here. No reason to recommend this hotel to friends or family. A very forgettable experience.
Leisure Partner
8/10
Excellent
11 Jul 2023
Marlene
We stayed in Porto first, then Tomar afterwards. The staff in the hotels at the other locations were lovely & so helpful. At SANA, everyone seemed unhappy & not helpful. The bed & pillows were also uncomfortable! The pool was the saving grace!
Leisure Family
8/10
Excellent
13 Jun 2023
Verified traveler

Nice hotel, good location, recommended

The bedroom was small with a very small window, so not much light, but then you are not in the room that much. Bed was very big and comfy.
Having a pool and sauna was really nice, the jacuzzi part was not that good. Not every jet worked and not very powerful.
Breakfast was not brilliant, very small selection, quite uninspiring.
Location is good for transport and staff very helpful.
Staff nice
Overall, recommended
Self
10/10
Exceptional
15 May 2023
Janet

Pleasant stay

Hotel was great. The staff was courteous and helpful, the rooms very comfortable and clean. Breakfast was average, but many choices of hot and cold items. Very close to the Metro
Friends_and_family Family
8/10
Excellent
09 Apr 2023
Kari
Great location, nice facility, great/helpful staff.
Only downfall was the most level at night.
Leisure
8/10
Excellent
08 Jan 2023
Michael
The suite was perfect for our needs. The bathroom was a little small, and the tub/shower made a wet mess but a shower towel helped keep the water contained. The property was literally right across the street from the Metro lines which runs to the airport. Wish I knew that before booking a car service. The pool and sauna were nice. The breakfast menu did not change so it got old eating the same thing everyday, and there wasn’t much for people with dietary restrictions. Overall, I would not hesitate to stay there again. The location was so convenient and the staff excellent.
Leisure Family
8/10
Excellent
20 Oct 2022
Laurie
This property was just fine. It was out of the city Center but there was a metro station right across the road and that made it fairly easy to get around. You are right on the airport flight path so you could hear planes going over head but it was quite between midnight and 5:30 am. We weren’t really too bothered by that. The biggest disappointment was the breakfast. It was fine but didn’t really get changed up much and there were no condiments like pancake syrup, mustard or ketchup. To be fair, that seems to be common to Portugal and not just this hotel. (We stayed at 3 different ones). I was expecting a bigger pool based on the pictures I saw online. It was certainly nice to have one, but expect it to feel crowded if there are more than 6 people in there at once. Luckily it wasn’t used very much when we wanted to use it. The other issue that I hope the hotel addresses sometime is the lack of power outlets in the room. There were only 2 so it made it a scheduling chore to get all of our electronics and watches charged up at night. It made us sure appreciate when hotels have lamps with USB plugs. The rooms were clean and well cared. There were also some good restaurants in the area that we found with Google maps. So for us, this wasn’t a bad hotel but another time we might consider something else. Old City centre might be nice but then you pay for that in the price of the hotel room.
Leisure Partner
10/10
Exceptional
28 Sep 2022
Darci
Comfortable bed, strong water pressure in shower
Leisure Self
10/10
Exceptional
22 Sep 2022
Aleksandar
Ecellent and helpful reception and restaurant staff. Great breakfast and service. Great location to reach different parts of thencity by foot or metro. Easy to reach from and to the airport.
Business
10/10
Exceptional
18 Sep 2022
K TINA
Front desk, bar and general staff were all incredibly friendly and provided great service - hotel was very clean and our bed was so super comfortable!!! We had a great stay
Partner
4/10
Poor
15 Sep 2022
Mirjana
We loved the location! Close to Lovely park leading to Atlantic’s ocean and subway rides to downtown and airport. The staff is confused and entered our room accessing our safe and breaching our privacy. Big NO! Very disappointed in staff service level. The only staff that was brilliant was cleaning staff! Tough to return to this hotel with this experience! Too bad. Location is close to many loverly restaurants the best one is called “Italy”
Leisure Family
4/10
Poor
05 Aug 2022
Jason
This hotel was relatively expensive but cuts every corner you can think of. Our room was a little warm so we tried to turn the AC down a few degrees but the panel was locked and said it was “centrally controlled.” In the middle of the night it got even hotter and there was no way to turn the AC up, they were doing this on their end to save money. The poolside drinks were very over priced and tasted terrible, like the “free” ones you get on a $20 “all-you-can-drink” rum cruise in Mexico… Those were just the highlights of the lowlights and indicative of the overall flavor of the place. The staff was pleasant and it was literally right across the street from the blue and red metro line station so that was a positive but the corner cutting really dented the overall experience, especially everyone waking up in a 4 star hotel in the middle of the night drenched in sweat because they gradually let the temperature go up to save money.
Leisure Family
10/10
Exceptional
28 Jun 2022
Galen
Clean, good location and helpful staff!
Leisure Family
8/10
Excellent
22 Jun 2022
Peter
Friendly staff, service a bit on slow side, beware of the garage parking, it is very tight & we were in a small car!.
Friends_and_family Friends
6/10
Pleasant
13 Jun 2022
I

Shocking check and charged twice

The front desk card readers were declining 2 cards 7 times and both of my accounts were charged.. my friend had the same issue with another Sana hotel. Please FIX your terminals. It shouldn't give you declined receipt if funds are going through. This is simply not acceptable
Self
10/10
Exceptional
02 Jun 2022
Sandi

Great hotel with rooftop pool in a quiet area

Really enjoyed this quiet hotel with a rooftop pool in a quieter area of Lisbon. The entrance to the subway lines are right across from the hotel, so easy to get around. Front desk staff were very helpful and they had hand sanitizer placed next to the elevator on every floor to keep “clean” in these COVID times. I would definitely stay here again!
Self
10/10
Exceptional
02 Jun 2022
Paul

Brilliant, give it a go.

Stayed at the hotel for a week and was not disappointed. Excellent position for travel within the area be it by Metro, bus services or walking. Hotel was clean and quiet with no noticable traffic noise (our room was front facing overlooking the street) Roof top pool was clean and very popular during our stay. We only had booked breakfast but what was offered was very good and plentiful setting you up nicely for the day. I would highly recommend this hotel.
Friends_and_family Family
8/10
Excellent
29 May 2022
colleen
Very very clean
Self
10/10
Exceptional
24 May 2022
hayden
Really value for money and literally across the road from the subway stop direct to/from airport. Clean, large rooms, great breakfast, rooftop pool.
Will definitely stay there again.
Leisure Partner
6/10
Pleasant
19 Apr 2022
Jason
Had our Easter 2022 break here. We know the area well, so can recommend for that alone, close to some good local restaurants and shopping and not too far from tourist areas.

Staff good, breakfast really nice, pool and sauna really good too.

Only complaints are the incredibly slow lift and it’s too loud! We could hear the cistern flow from the room next to us, people talking through the walls.

Was charged €5 for a kettle which I don’t understand why this seems to be a common trend of late but, was one of the cheaper “kettle rents” I’ve had to pay.

Overall good hotel, not one I’d recommend but if you’ve limited options then it’s a safe bet.
Leisure Partner
8/10
Excellent
17 Apr 2022
Nina
2 day city break. Hotel was clean and breakfast selection was good. Location is excellent for sight seeing as right by the metro. Only negative was I tried to sort some childcare but it didn’t happen.
Friends_and_family Family
2/10
Poor
15 Apr 2022
Hassan

Beware of your belongings

This was the last stop of our honeymoon trip and we couldn't have left more disappointed. The last day of our stay my wife's ring got missing from the room as she took it off and left it on the desk before the shower and forgot to put it back on afterwards. We left the room to do some shopping and when we came back the ring wasn't there. We searched the room like crazy and couln't find it. When we first reported it, they suggested the she probably lost it elsewhere but they would ask the staff anyways. As we had an early flight the next day we wanted to fill in a formal complain when we checked out but the front desk guy suggested that we waited until they seached the room the next day and they would send us an email and if anything we could fill the complain online. We in good heart decided to wait. Next day they sent us an email informing that they couldn't find the ring and we asked for the link to fill the complain and they tried to trick us by sending a survey instead the actual complaint book that we found later on in their website.

Very sad that they take such a serious issue so lightly, blame the guest and then try to deceive them by trying to trick them into not complaining formally. Worst experience ever!
Partner
10/10
Exceptional
10 Apr 2022
Francis

Lovely hotel reasonably priced

Very central spot to stay. Easy bus service from airport with regular stops just a 5 minute walk away. Hotel is lovely and the breakfast was very good.
Partner
10/10
Exceptional
08 Apr 2022
David

how is this place only a 3 star???

how this place is only a 3 star hotel ill never know. Absolutely fantastic
Friends_and_family Friends
2/10
Poor
02 Apr 2022
UMIT

Terrible a kind of Traumatic Stay

My stay completely terrible! I will never stay any SANA hotels again. No internet, dirty, noisy, no air-condition (your room temperature controlled by reception and you have to call a few times, so hot and humidly room. I missed lots of meeting because Wi-Fi has no internet connection. Room is too small and dark no sunlight. İt was traumatic stay. and Hotels.com and SANA Group did not help me.
Business
10/10
Exceptional
29 Mar 2022
Verified traveler

Great hotel

Lovely stay in a clean comfortable hotel with excellent helpful staff. Would stay again.
Friends_and_family Friends
10/10
Exceptional
25 Feb 2022
Lawrence
Great location, good and friendly staff. Clean and tidy as well. Metro station just on the other side of the hotel. Lots of bars and restaurants around with a big mall just 5mins walk.
Leisure Family_with_children
10/10
Exceptional
17 Feb 2022
Paul
Good looking, vibrant hotel. Very friendly staff from reception, cleaners down to the bar guys. Very good pool, lobby bar and breakfast facilities. Definitely go back there.
Leisure Self
10/10
Exceptional
27 Jan 2022
Pedro

Sempre a merecer uma nova estadia

Desta vez nós ficámos apenas um dia mas várias vezes escolhemos este hotel para ficar.
Está bem situado, tem boas instalações e uma excelente relação qualidade/preço.
Friends_and_family Family
10/10
Exceptional
23 Nov 2021
Keith

Great Hotel

Amazing stay! Loved every minute and the room was particularly lovely!
Pool amazing too even for this time of year!
Breakfasts are delicious! Great hotel…we’ll be back!
Partner

Location & surroundings

SANA Reno
Avenida Duque De Avila, 195, Lisboa, Portugal

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SANA Reno

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