Name: America Diamonds
Address: Rua Tomas Ribeiro 47, 47, Lisbon, 1050 226, PT

10/10

Exceptional

26 May 2026

Irina

Hotel is amazing, comfortable! Stuff helpful every second! Location the best ! Comfortable

10/10

Exceptional

12 May 2026

Nikunj

Great hotel location near metro, breakfast was the highlight of the stay, amazing selection and plenty to set up for a day of exploring

Friends

10/10

Exceptional

10 May 2026

James

Very clean hotel
Exceptionally helpful staff

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Christopher

Great hotel, lovely staff. I will for sure ne back when next in Lisbon!

Self

10/10

Exceptional

08 Feb 2026

Jasmin

Location was good, with shops, restaurants and shopping all within walking distance. Staff were very friendly and helpful. Also not too far from all the tourist attractions with taxi.

Leisure Family

8/10

Excellent

05 Feb 2026

Karolina

Great location. Good breakfast. Friendly staff.

Leisure Friends

6/10

Pleasant

10 Dec 2025

edita

Room

10/10

Exceptional

02 Dec 2025

James

Room was clean, very central hotel

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Kieran

Amazing hotel, amazing Staff, great location.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Allison

We celebrated our anniversary here and the staff made it memorable! The room set up was beautiful. They upgraded our room to a larger size, which was lovely. With the “romantic package” we were able to have breakfast delivered to our room as well. There’s lots of food options and grocery stores in the area, uber is relatively quick if there’s somewhere a little further you want to go.
Lisbon was the end of our two week travel and we did spend more time in the room from exhaustion so this was a nice hotel to be able to do that at!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Eugene W

This hotel was an amazing beginning to our vacation. Tiago and all the staff were very welcoming and friendly. Sergio at the bar was very friendly and very professional. Breakfast included was very good. Access to transit and walking around was excellent. Different restaurants within walking distance. Would highly recommend this hotel.

Leisure Partner

4/10

Poor

19 May 2025

Stephanie

Our air conditioning did not work at the property, it had a musty smell, there is no door and the bathroom and bedroom is basically all one room.

6/10

Pleasant

07 May 2025

ELISABETH

Uhg

No concierge service. Even though the hotel lists that they have one....no they don't!!!
The airport shuttle is not through the hotel and you must take care of it...they don't help you. It costs more then Uber.
The employees are sweet and professional. But their hands are tied with how much help they can provide.

Friends_and_family Family

6/10

Pleasant

09 Apr 2025

Ivonne

Room clean

10/10

Exceptional

31 Mar 2025

sonya

Spotless hotel

Great breakfast helpful staff nice location

Friends_and_family Friends

6/10

Pleasant

09 Mar 2025

Michelle

I was dissatisfied with my room as I asked for a quiet room and was given one that had so much noise and they said there was none. I ended up in a third choice of room. Very stressful.

Leisure Self

10/10

Exceptional

02 Mar 2025

Stephane

Right at a metro station

Leisure Partner

8/10

Excellent

16 Dec 2024

Kenneth

The staff was very helpful. I have a CPAP which uses distilled water. With our current security environment, carrying distilled water onboard flights is not possible, and late arrivals can make acquiring it upon arrival impossible. The staff solved this problem for me. They are wonderfully helpful people, especially Vania and Ana!

Leisure Family

8/10

Excellent

16 Nov 2024

Edgardo

Close to the airport and metro is just outside the hotel. Dining options around the hotel is limited.

Leisure Partner

8/10

Excellent

13 Oct 2024

George

Staff helpful and friendly. No teamaking room facility, staff rectified within 10 minutes

Leisure Partner

8/10

Excellent

18 Jul 2024

Kesete

.

Leisure Partner

10/10

Exceptional

17 Jul 2024

James

Wonderful staff

Leisure Family

10/10

Exceptional

15 Jul 2024

Mark

.

10/10

Exceptional

14 May 2024

IGOR

Excellent location and breakfast

Friends_and_family Family

8/10

Excellent

10 Apr 2024

Eduardo

Nice hotel but old
Location is great
Staff very helpful

Business_and_leisure Partner

8/10

Excellent

02 Apr 2024

Eduardo

Good location

Business_and_leisure Friends

8/10

Excellent

01 Nov 2023

Deborah

very close to airport grabbed a 15 pond cab was super quick check in was easy not sure if I got an upgrade room was good for price

Leisure

8/10

Excellent

06 Jul 2023

Raymond

Night stay. Rooms a little small. But convenient to metro and other eateries

Leisure Self

10/10

Exceptional

11 Mar 2023

Michael

Lisbon

A great place to stay in Lisbon right next to the train station and within walking distance to the old city centre and port.

Self

10/10

Exceptional

01 Feb 2023

diana

Easy access and staff very helpful

10/10

Exceptional

13 Jan 2023

yael

good hotel good location

great location. the metro station is just outside the hotel.
the room was comfortable and breakfast was good.
the elevator was tiny.

Partner

10/10

Exceptional

03 Dec 2021

Sylvia

Great

Leisure Partner

8/10

Excellent

15 Feb 2020

MARY

Disappointed with the bed we were given

Hotel was very nice, handy for Metro & other transport. Breakfast very good.

Only thing that spoilt the stay was, we asked for a twin room when booked, through Hotel.com.When we arrived they said there was no twin room available but it was a big double bed. Seeing as I was sharing with my brother, this bed was no good to us. My Brother slept on the floor, lovely for 2 nights.

I was assured we would have twin beds for our return stay 4 days later. I asked was it twin beds. I was told they were but pushed together. I thought Ok, we can seperate them. Tried to seperate the beds when we reached the room, only to find they were tightly together with king size mattress cover, king size base & top sheet, & king size duvet. We gave up then because we were tired & had, had a long journey. We put pillows down the middle of the bed & slept like that. Not all ideal.

Friends_and_family Friends

10/10

Exceptional

09 Jan 2020

Verified traveler

Excellent staff service, always ready to help with a smile, especially the staff of the

Business Self

10/10

Exceptional

22 Dec 2019

Glynn

Stay in Lisbon

Really good stay, unfortunately the check in staff member was extremely rude and aggressive. Had we not already booked and paid we would have left.
All other staff members were very good.
The elderly check staff member really needs to go on a customer service course or should not go to work in a bad mood.

Partner

8/10

Excellent

30 Jul 2019

Verified traveler

The stuff are very nice and helpful, the property is clean and quite
Cons: if too busy, breakfast becomes a problem, licking plates and glasses, food tries empty, and it takes a while to refill. Also, water pressure at the shower is not great...

Leisure Family

8/10

Excellent

26 Jun 2019

Lawrence

Sweet room with Jacuzzi tub

Lovely room in a somewhat odd area. Kind of business district, kind of residential. Nice houses around, a few restaurants, some office buildings. Only there one night.
Room was lovely.

Partner

2/10

Poor

14 May 2019

Verified traveler

hotel is tiny and old.room has smell. bathroom fan does not working at all. staff not helpful.

Leisure Family

8/10

Excellent

10 May 2019

Verified traveler

It was close to rental car. However limited dining opportunity

Leisure Friends

10/10

Exceptional

24 Apr 2019

Elissa

It was clean, convenient and quiet. Basic room. Staff was great! Really nice. (Possibly everyone in this country is just nice.) Good breakfast.

Leisure Family

10/10

Exceptional

09 Mar 2019

Verified traveler

everyone working there was very kind
the breakfast was excellent
location is perfect

Leisure Family

10/10

Exceptional

02 Nov 2018

Marjorie

Very hospitable, friendly staff. Excellent breakfast.

10/10

Exceptional

01 Oct 2018

Patricia

Our room was upgraded..it was a very nice room

Partner

2/10

Poor

26 Sep 2018

Tia

My husband and I are long time, experienced travelers. This hotel is among the worst that we have ever encountered. The room had been sprayed with a very strong unpleasant fragrance that made it very difficult to breathe. Furthermore, the desk clerk on duty was spraying very heavily throughout the entire lobby area with a can of Raid Bug Spray. If this was not enough, the hallway stairway was blocked off so no one could escape their floors in case of a fire or other unfortunate catastrophe. A note was posted near the elevator that the Hotel was in the process of being renovated. This should have been disclosed on the advertisement site of Hotels. com. Please read a similar negative review that was posted on Hotels.com dated August 28, 2018.warning people of the potential danger at this hotel. I wish we had been warned about this hotel before we were deceived about its standards.Due to the potential risk to our health and possibly life we could not stay at this hotel. Unfortunately, Hotels. com customer service did not support us in getting our 1st night refunded.

Partner

8/10

Excellent

23 Sep 2018

Carmela

The staff was amazing. Good location and easy to get to.
Only thing the bathroom was a little small and you can hear the noise from the apartment above

6/10

Pleasant

21 Sep 2018

dan

Don’t book until construction is done!

Great location close to restaurants and metro. Construction in hotel was noisy and made getting to room and breakfast difficult.

Partner

4/10

Poor

01 Sep 2018

Marcy

Don't stay here!

I took a chance on this hotel but it was a mistake. Comments from months in past note elevator and stair issues--and they are still a problem. No evidence that they are repairing them, just \"sorry\". If there was a fire it would be impossible to get out safely as the elevator holds 4 people, and the stairs are blocked so can't be used. There is a detour (hard to locate) down narrow stairs with no railing and a dark hallway lined with ladders, etc. This is a disaster waiting to happen. In US it would be shut down! Also the bed was the most uncomfortable I have ever slept on--two small mattresses that were hard. Don't stay here!

8/10

Excellent

20 Aug 2018

Ariel

A simple hotel in a beautiful city

We reserved this hotel because it was close to our car rental collection, but the hotel was better that we expected.
The main cons of it was the elevator, only a very small one for 7 floors, we had need to wait a lot during the busy hours

Friends

6/10

Pleasant

08 Aug 2018

Vincent

Overall nice hotel and location despite the 112 degree temperature in Lisbon. One bad experience - first night overbooked and stayed in substandard room.

4/10

Poor

15 Jul 2018

S

Expensive Hotel with no redeeming qualities

We were very disappointed in this hotel because we were in Lisbon for a special occasion and the owner knew it but inspite of that there was no ironing board or kettle for our room. We also had no A/C for the first 2 days and we're forced to change rooms.

8/10

Excellent

04 Jul 2018

jane

Great service but cramped space

Everything was good--service, cleanliness, and location. However, there was some remodeling going on in the hotel which made access to the lobby bathroom awkward and the elevator seemed too small for more than two people plus two suitcases. I realize this was temporary. Also, our room was really quite small although the bathroom was wonderful with even a soaking tub.

All that said, the front desk reservation agent, Miguel was very helpful in recommending a wonderful restaurant for dinner. There were six of us staying in three rooms and the recommended restaurant was very accommodating even though we were there just a bit before opening. Miguel was spot on with the reservation.

Partner

8/10

Excellent

20 Jun 2018

Martin

The hotel is situated about 25 mins from the main area of Lisbon. There are a number of ways to travel around either by metro or the hop on hop off buses. The hotel room was large and generally well looked after, it is in need of renovation but there is some work being carried in the hotel so I assume that this will be addressed. The hotel staff were friendly and very helpful in giving advice on where to go etc. We ate in the local restaurants and found them reasonably price. On the whole we had a pleasant stay in the hotel and would stay again.

6/10

Pleasant

25 Jan 2018

Sonia Unriza

Good stay but not very well!!!!

Our stay was Good, but is better if the hotel permits that we can pay throughout de hotels.com page before us starting the stay there.

Family

8/10

Excellent

28 Sep 2017

TC

Lisbon one night

I arrived early and was allowed to leave my luggage. Room was spacious, clean and quiet. Bathroom was large and party size tub and walkin shower... too bad I was traveling solo! location to city center was perfect.

10/10

Exceptional

26 May 2017

HarryS

Nice room and bathroom

Only stayed one night and the room and bathroom were very nice. It also came with a good breakfast and there were some good restaurants close by. Only negative is that it is a long walk to the waterfront. There is a Metro close by.

8/10

Excellent

23 Mar 2017

Jim

City Break Lisbon

Hotel was good. Rooms not overly large but clean & compact-perfectly adequate. Breakfast self service was good with reasonable choice. The cooked breakfast scrambled egg, sausages, bacon etc. Could have been warmer. Hotel was 10 mtrs from the Metro system entrance and there was a supermarket about 150 mtrs away plus 6/7 good restaurants within 5/10 mns walk.We only needed 1 train change to reach the airport or the Oriente train station. You can get a daily ticket from the Metro stations euro 6-15. This ticket can be reloaded. It covers metro,trams buses. We were there for 3 nights 2days stay. 2 days is fine to see most of the city sights but if you want to explore museums,art galleries,churches you would need to add another 2/3 days. There are good detailed maps available free but we found the best way to get around was by the Metro-which obviously avoids traffic. Taxi from the airport should be no more than e 12/13. Be careful not to be overcharged.

Partner

6/10

Pleasant

09 Mar 2017

Verified traveler

Good location for Metro

A very small room with extremely small shower facility. The was rather noise but the location was excellent to take Metro.

Partner

8/10

Excellent

15 Nov 2016

Mian A

Great hotel for the price. Located right next to the subway station. The subway connects to the airport too. The entire staff is very professional and ready to help with any question/concern.

Partner

8/10

Excellent

01 Nov 2016

paul

good value and great location

a quiet spot in a great location. staff were helpful and fixed a couple of minor problems

10/10

Exceptional

10 Oct 2016

marie

Convenient & clean hotel

This hotel was a great find. Very handy for Airport bus and just beside metro

Family

6/10

Pleasant

02 Oct 2016

Janet

Smallest cramped room ever, but great location

The smallest room I have ever stayed in in all my travels around the world. Ok, so you are in the city and would expect to be out sight seeing, but we struggled to get our suitcases in (this was part of our 3 week stay in Portugal), the bed only just fit in the room. The lift to the rooms was tiny and not really practical for the number of floors the hotel had, and that breakfast was on the 7th floor. Breakfast was quite good although very slow to refill eggs, so when they did arrive they were gone almost straight away.
The location was great, Metro right outside the door, a 6 euro ticket lasted 24 hours from when first used and included busses and trams, even the much talked about 'tram 28' and the elevator in the centre of town (sorry can't remember what it was called). The sight seeing bus tours start from the park about 10 minute walk from the hotel and you could walk to the main central sights easily (plus it's a nice walk).
Would i stay again, no the room was for too cramped. Is it situated well, yes perfect

Partner

8/10

Excellent

21 Sep 2016

Duan

Convenient hotel

I had a business meeting in a nearby location and this hotel was very easy to get in and out. Took the metro from the airport and walked about 5 mins instead of changing trains. There is a Pingo Doce market close by for some quick shopping.

8/10

Excellent

29 Jul 2016

Shicheng

Very convenient location and nice service

The reception is very helpful. The location is very convenient. Metro station is just around the corner.

Partner

4/10

Poor

16 Aug 2015

Verified traveler

Dont stay on the 6th floor

2 days on lisbon, we slept on the 6th floor.
The restaurant was on the 7th floor.
There was so much noise from the restaurant up stairs that we couldnt sleep from 6am in the morning because they were dragging chairs and tables up there. Also untill 12 at night. So our sleeping time was between 12-6

Family

8/10

Excellent

30 May 2015

Verified traveler

Yummy stay

Beautiful room and view. :-)

10/10

Exceptional

29 Jan 2015

Niamh

Relaxing Stay

This was the second time we stayed in America Diamonds, when they found out it was our second time, we got upgraded! They were so nice and friendly and really accommodating to us. Would highly recommend this hotel.

Partner

8/10

Excellent

08 Nov 2014

Verified traveler

OK hotel

Well, I gave four stars because the staff were nice - I had to catch an early flight and they had a breakfast bag for me at 5:00 in the morning.

If you don't care much about the room, the hotel is fine. It pretty much matched my expectation for the price I paid - not higher, but now lower either.

8/10

Excellent

30 Dec 2011

David

Good value

Airport bus stops at the door. 20 minutes pleasant walk to the city. Room very small but suitable for brief stay. Reception staff very helpful. Good breakfast. Low cost and very good value.

8/10

Excellent

17 Mar 2010

Meredith

Very satisfied

Found the hotel comfortable and the staff friendly. Felt this was a good location for us. The room was clean and a good size. Would definitely go back.

Got a very good price for booking at the last minute.
The only complaint that I can think of is that there was hallway noise when there were individuals talking out there. Some noise came through the bathroom walls too.

Partner

2/10

Poor

07 Jul 2026

Javier

El aire acondicionado roto de la habitación.
No pude dormir
Un servicio básico que no funciona,.
Si lo se no me quedo en ese hotel

Self

8/10

Excellent

28 Jun 2026

PEDRO

Hotel muito conveniente para uma estadia em Lisboa

Partner

8/10

Excellent

01 Jun 2026

Juruena

Café da manhã excelente

10/10

Exceptional

26 May 2026

JAYME RANGEL

Quarto limpo, equipe ótima, café razoável

Partner

6/10

Pleasant

18 May 2026

Mathias

Poor breakfast. Noisy breakfast room, sound absorption required.

Partner

10/10

Exceptional

17 Apr 2026

Leonardo

Excelente, agradável, ótima localização

Friends_and_family Family

4/10

Poor

16 Feb 2026

Camilla

Huone oli kuuman kostea kokoajan ilmastoinnista huolimatta. Huoneet kulahtaneita. Aamiainen ei ole ensiluokkaista nähnytkään ja kahvikoneen kahvi maistui homeiselta. Emme syöneet aamiaista hotellilla enää ensimmäisen päivän jälkeen.

Friends_and_family Family

4/10

Poor

04 Feb 2026

ESTANISLAU

Muito ruim o pequeno almoço,sucos artificiais e não servem bacon. Muitas mesas para pouco espaço o que os hóspedes encontram dificuldade para locomover-se.

Business

6/10

Pleasant

27 Jan 2026

jessie

Rummet var fint och fräscht men hade tyvärr myror och ditt byta rum 2 gånger under 4 dagar. Frukosten hade inte så stort utbud av frukt och grönt och saknade lite mer variationer av ägg. De äggen som fanns (scrambled) var inte toppen tyvärr. Juicen var inte heller toppen och jag upplevde att det fanns större utbud av sötsaker än av en ordentligt mättande frukost. Men personalen var otroligt trevlig och hjälpsam!

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Päivi Anelma

Siisti huone

Leisure Friends

6/10

Pleasant

25 Dec 2025

Marcia

Equipe maravilhosa! Nos ajudaram mesmo após o checkout. Como saí às 5 da manhã para o aeroporto, fizeram um sacola com itens de café da manhã (sanduíche, fruta, iogurte, suco, chocolate) Me ganharam nisso!
O quarto é mto antigo, lençóis rasgados e velhos, toalhas mto finas.
Fiquei apenas uma noite. Queria um hotel mais barato apenas para um banho e dormir. Se for nesse sentido, acho que vale . Não ficaria se fossem mais noites.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Decio

Posizione strategica, stanza di buone dimensione, pressione d’acqua meravigliosa e buone condizioni generali della struttura

Self

10/10

Exceptional

31 Oct 2025

Moana

Les chambres sont incroyablement bien équipées pour le prix.
Le personnel est à l’écoute et compétent.
La salle de bain dispose d’une baignoire à remous très appréciable en fin de journée pour se détendre.
Le petit déjeuner inclus était très varié et très bon.
L’emplacement est proche des commodités et des transports.
Je recommande cet hôtel vivement et je reviendrai sans hésiter

Partner

6/10

Pleasant

09 Oct 2025

Marina

Bra läge. Bullrigt och stökigt vid frukost. Hårda sängar.

Partner

10/10

Exceptional

06 Oct 2025

Viking

Centralt hotell med metro utanför dörren

Partner

10/10

Exceptional

15 Sep 2025

Tunç

The Great Hotel

The hotel was perfect. Breakfast, room, all staff were great. They are all helpful and kind. Thanks for everything. We had joyful times in hotel and at the Lisboa.

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Stephanie

La chambre est un peu vieillotte, par contre l’accès au métro et bus ( direct centre-ville) aux pieds de l’hôtel est très appréciable.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Nea

9

Mukava hotelli ja siisti. Kätevällä paikalla metro aivan vieressä ja kävellen pääsi moneen paikkaan. Henkilökunta ystävällistä.

Self

6/10

Pleasant

16 Aug 2025

Cristina

Metro cerca para moverse de manera ágil por Lisboa

En general está bien. Buenas ubicación para conocer Lisboa pues tienes la parada de metro nada más salir del hotel y un supermercado muy cerca. El desayuno buffet aceptable también. La primera sensación al entrar a la habitación es la mezcla de olores a humedad y tuberías, parece que se alivia un poco con el aire acondicionado. Nos tocaron las habitaciones en la 2a planta, no sé si en plantas con más altura será igual. Un detalle que en la recepción ofrezcan agua con limón y hierbabuena, para días calurosos se agradece.

Partner

6/10

Pleasant

05 Jul 2025

Aliye

I don’t think we would ever stay there again.

It was facing a void where the air conditioning motors were located. The ventilation was poor, there was a strong, musty smell in the bathroom—like mold—which made it very difficult to stay in the room.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Tufi

Tudo incrível. Atendimento nota10

Partner

10/10

Exceptional

01 Jun 2025

Mario Henrique

Hotel distante a 15 minutos a pé das principais atrações turisticas, restaurantes próximos, fácil estacionar e estação do metro em frente. Fiquei hospedado no primeiro andar e foi silencioso. Quarto pequeno mas atendeu, cama confortável, chuveiro e café da manhã bom.

Partner

8/10

Excellent

11 Feb 2025

eliete

Boa

Boa

Friends_and_family Friends

6/10

Pleasant

29 Dec 2024

Chikako

朝食はとても豪華でよかったですが、タオルが痛いほどのガサガサだったり、部屋が狭いので90ユーロ以下であればまた泊まります。

Leisure Partner

10/10

Exceptional

22 Nov 2024

marli

Bom

Business_and_leisure Family

6/10

Pleasant

06 Nov 2024

Verified traveler

직원들이 불친절하고 서비스 떨어짐
호텔 주변 지저분함

Partner

8/10

Excellent

04 Nov 2024

Marco

Das Hotel ist gerade an einer Metro Station gelegen 👍. Wenn das Fenster auf der Strassenseite gelffnet wird, ist es sehr laut. Das Zimmer hat einen sehr begrenzten Platz was aber für 3 Übernachtungen ok ist. Das Personal war sehr freundlich und das Morgenbuffet bot alles was man wollte!

Leisure

6/10

Pleasant

04 Oct 2024

Irina

Familieferie

Fint hotel, men langt unna sentrum. Vi tok uber til å komme oss til byen.

Frokost området var veldig lite og overfylt, folk gikk oppå hverandre. Selve frokosten var også middelmådig, var minimalt med mat og valg.

For den prisen forventet jeg mye mer.

Friends_and_family Family

8/10

Excellent

25 Sep 2024

Carsten

Lage super, Metro vor der Tür, Umgebung wirkt sicher, Parkplatz im Parkhaus in der Nähe anmietbar, Frühstück gut und Personal (die beiden Herren) sehr flott und freundlich, Personal am Empfang eher unterkühlt

Friends_and_family Family

8/10

Excellent

04 Sep 2024

Christina

Fint hotel, alt var i orden. Nemt at bevæge sig til og fra, både fra lufthavn og til den mere pulserende del af byen. Metro foran døren.

Friends_and_family Family

10/10

Exceptional

16 Aug 2024

Givaldo

Uma joia