Name: Residence Diaz
Address: Via Diaz, 86, Como, 22100, IT

6/10

Pleasant

12 Jul 2026

Jillian

There were many things broken or breaking in the apartment- front door lock, air conditioning in bedroom and cupboards in kitchen. There were lots of ants and a lot of ant poison all over the floor.

4/10

Poor

07 Jul 2026

Jiyoung

Unfortunately, my stay was not pleasant. The air conditioning in my room did not work at all, which made it very uncomfortable, especially during the hot weather. On top of that, there were a lot of ants in the room, which was quite unhygienic and unsettling.

I had also booked breakfast in advance, but no one informed me about the breakfast schedule, location, or any details I needed. I had to figure everything out on my own, which was frustrating.

10/10

Exceptional

30 Jun 2026

lina

It was amazing, beautiful place very close to everything! The only concern we faces TV was not working.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

jonathan

Central location , 10 min from either stations and a few mins to centre Communication with host was good and self check in was easy. We only there for one night however the facilities were fine and being an apartment there was cooking facilities etc. Air con was fine in the high temps Italy was experiencing during our visit.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Sara

Our stay was truly amazing and I loved how walkable everything was!

10/10

Exceptional

28 Jun 2026

Malin

The location is perfect!
The apartment was fresh and clean. Fast answers from the host. We would love to come back.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

dhanmattie

It’s a definitely must. Stayed 2 nights and have everything I needed in this apartment. The host Juliet was excellent. Responded to all my questions in a minute.
The roam was better than a hotel.
Honestly speaking it 10/10.
Definitely recommended.
The bed was fantastic, Ac worked perfectly well especially when it was 37 degrees. Our nights were really superb.
Little kitchen with almost everything, lots of closets for clothes.

Partner

10/10

Exceptional

24 Jun 2026

Colm

Excellent air conditioned appartment on one of the hottest days of the year in the historic centre of Como. Extremely friendly staff at check-in (thanks Juliet) with clear instructions for entering the appartment.

10/10

Exceptional

01 Jun 2026

natasha

Great location to walk to important places like ferry landing, train station and other

Family

8/10

Excellent

27 May 2026

Aravind

Clean place. 20 mins walk from the lake ferry point. Lots of restaurants and a Carrefour close by. Microwave, fridge, kettle all worked as advertised. Bathroom was adequate. Left luggage facility was super easy and convenient.

Property does not have an elevator and walking up with a standard check-in suitcase will be super difficult.

Family_with_children

8/10

Excellent

26 May 2026

Roberta

Great location for one night in Como....

Family

8/10

Excellent

25 May 2026

Michael

The apartment I rented was near the company office where I was warmly greeted and accompanied to the apartment itself.
It was centrally located in Como, at street level and walking distance to the lakefront and the San Giovanni railway station. The unit was one large interconnected space (kitchen, sitting area and bedroom area with separate sink and toilet/shower room). It was clean, comfortable and included all the essentials, although there was no clothes washer or dryer.

Self

10/10

Exceptional

21 May 2026

James

Absolutely wonderful stay here, smooth and simple check in, friendly and helpful staff, clean, tidy and spacious room with all you could need

Friends

10/10

Exceptional

19 May 2026

E Sue

Beautiful rooms!

Friends_and_family Family

2/10

Poor

12 May 2026

Zaid

To start with, the bed wasn’t comfortable or clean at all. The washer and dryer were not working and were not even inside the suite as mentioned on the website. The place was also extremely cold, and the thermostat was not working properly since it stayed at the same temperature the entire time.

Family_with_children

10/10

Exceptional

07 May 2026

Anne

Juliette is amazing as always. Everything was easy the location is perfect

Self

8/10

Excellent

05 May 2026

Keson

It’s a small but clean and cute apartment for 1 or 2 people. There are 2 TVs microwave refrigerator and convection stove top. Very modern apartment. Because it’s an apartment and not a hotel room, don’t expect amenity such as toothbrush comb or mouthwash. The bath towels are so small and thin like a wash towels. The host is very busy. But efficient. She will answer your text to keep the workflow. It’s best if you text her a copy of the passport so as she can text you the key lockbox the day before you arrive. This is standard for key lockbox so people don’t show up early when the unit is not ready. The location is very good. You will be in the middle of Como, close to the train station and the lake.

Self

10/10

Exceptional

05 May 2026

Greg

Perfect apartment style room isolated on a quiet alley in Como,
Friendly and accommodating staff coordinated an early check in. 👍

Partner

10/10

Exceptional

28 Apr 2026

Laura

The staff at residence Diaz was amazing! They went out of their way to make out check in fast and easy and communication with them was consistent and good. After our stay I privately mentioned that blackout curtains would be a good addition to the bedroom and immediately received a reply thanking me for my input and assuring me that would be done.
The location couldn’t be better. It is close to shops and restaurants and an easy walk to the lakefront area.
We enjoyed our stay there very much.

Partner

8/10

Excellent

24 Apr 2026

Morgan

Great staff and a very convenient location.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Varun

Wish I could give 6 stars to communication with host. This one was one of the best service, attention to detail, and helpfulness I’ve received.

Rooms are clean and decent.

Tip - communicating with host through whattsapp helped a lot.

Friends

8/10

Excellent

05 Apr 2026

Yuen Ping

Clean room, nice area, nice host, will definitely recommend.

Family

8/10

Excellent

08 Jan 2026

Khalil

The location is excellent. The host is very available and quickly answered questions. We had an issue with the hot water and she helped us resolve it within minutes. Our apartment was on the 2nd floor- if someone has mobility issues, this could be a problem. It was a bit complicated to get the key- had to go to another building to fetch the key, then to the apartment. The condition of the room could be improved. It was clean, but rather old and worn. One of the sofa beds was not very stable at all. It was ok because it was for my small teen daughter, but it could be problematic for a larger size adult. It would be very helpful to have laundry soap in the apartment.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Catriona

Great place in Como

Second time using Residence Diaz in Como and did not disappoint. Great communication and clear instructions for check in. Felt very safe as a solo female traveller.

Self

10/10

Exceptional

13 Oct 2025

Andrew

This place was the perfect location for visiting Como. Easy walk to everything like restaraunts, train and ferry. Julet was super helpful with check in. The apartment was really clean and well maintained. Highly recommend staying here. Would definitely stay there again!

Leisure Family

10/10

Exceptional

26 Sep 2025

Anna

The location was absolutely perfect! The room could defintely use some updating - especially the electrical plugs.
However, any issues that we had were small, pretty cosmetic and the staff were warm and welcoming. The location again made all the issues small.

Leisure Partner

8/10

Excellent

20 Sep 2025

Debra

Like the apartment and the location was very adequate. My 2 negatives would be that there was very little room on the vanity for anything. The sink took up most of the space. The apartment was not on the ground level, but did face the street. Cars do drive on this street in the morning and the garbage truck is pretty loud. I would stay again. Great communication with the host, which I didn’t find with some of our other stays.

Leisure Partner

2/10

Poor

07 Sep 2025

yufei

The worst experience I’ve ever had dealing with reception. The bathroom had no shampoo/body wash. And the blankets were paper thin. I asked for an extra blanket as there were two of us sleeping in separate rooms and couldn’t share them, and one person needed a second layer. The receptionist on the shift refused and kept berating me and eventually just ignored my message. The next day the cleaning staff brought us more blanket without us asking, after seeing one of the beds using a towel to keep warm. That means the hotel def can offer extra blankets, and someone else on shift was kind enough to oblige. But I had already caught a cold by then, which severely impacted the rest of my trip.

Family

10/10

Exceptional

05 Sep 2025

Carol

I love everything about it. Walking distance from Lake Como . I will definitely book them in future

Leisure Family

10/10

Exceptional

07 Aug 2025

C

Excellent accomodation in Como centre

Excellent accomodation. Very well presented, spotlessly clean and large room and bathroom. Fabulous position in centre of Como. Communication from Juliet throughout was wonderful!

Self

8/10

Excellent

01 Aug 2025

Samir

Close to train station and ferry terminal.

Leisure Family

8/10

Excellent

29 Jul 2025

Jamie

Good Choice for a night in Como

Good, pleasant location with what you need for a night in Como. Air conditioner worked great. A bit noisy but not too bad. We didn't use it, but nice to have a small kitchen. Bed was firm but we slept well. Some good coffee shops and a restaurant within walking distance.

Partner

10/10

Exceptional

28 Jul 2025

Joseph

Super place. So close to the lakefront and amenities

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Philip

Excellent room, great air conditioning. Please follow Juliet’s instructions regarding driving and parking. The hotel is in a pedestrian quarter and you need to have your vehicle license registered before entering. The host does that for you but you have to contact her in advance.

Leisure Friends

10/10

Exceptional

01 Jul 2025

Virginie

Not too easy for parking and overall process, but really nice place when you have time and you’re in vacation.

8/10

Excellent

28 Jun 2025

Carlos

The proximity of the location to lake Cuomo is a positive of this apartment. If you are considering this property for your stay in, Como just be advised that it is not a hotel in the traditional sense. It is an apartment building that gives you the most truest experience as if you were a resident of the town. After an initial. To get yourself accustomed to this fact, you immediately feel that you will have become a “local“. It is also ideal that it is close to small market so that you are able to purchase groceries and take them back with you and restock your small fridge. I would definitely recommend it.

Business_and_leisure Self

10/10

Exceptional

27 Jun 2025

Juergen

Como25

Apartment is in great location right in downtown Como.
Kitchen is barely equipped but since we were eating outside anyways did not matter to us. The size is perfect for two adults or a family with two small kids.
Parking is as everywhere in Italy a challenge. Since we stayed only two nights we left our car in a parking garage close by for about 30 a day. The people try has a courtyard not sure why we could not park there. Seems the property management owns a few apartments in that building.
Overall we had a great stay !

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Amy Crossman

Hotel was in good location and provided maps and activities to do while there. Communication with host was great with fast and easy replies. Only criticism is kitchen lacked some equipment if planning to cook such as a decent knife or a dishcloth would have been useful. Overall would recommend and would stay again

Partner

10/10

Exceptional

20 May 2025

rinkal

Excellent property! Beautiful rooms with Modern look and very safe private property. Management people are wonderful, they take care of your needs. Amazing costumer service. Walkable to beautiful lake with lots of food options!

Leisure Family

10/10

Exceptional

27 Apr 2025

Roman

Very nice location

10/10

Exceptional

13 Mar 2025

Drew

Very nice apartment and very good location, but above all else, the communication was a good as it gets. They were also very accomodating when I requested to adjust the check-in time and also to use the luggage storage after I checked out. Highly recommend!

Leisure Self

2/10

Poor

23 Oct 2024

Chung Jeng

Tiny room

10/10

Exceptional

01 Oct 2024

Oleg

Very close to all shopping centers within walking distance. The hotel was just as described: A

Leisure Partner

10/10

Exceptional

26 Sep 2024

Julie

All excellent apart from early morning wake up church bells but it is Italy

Leisure Family

4/10

Poor

13 Sep 2024

agnes

Getting to the 2d floor means 6 flights of stairs. Coming in after dark (8pm), only the 1st flight had an action-motivated light - I had to negotiate the other 5 flights in total darkness. Thank God I had cell phone power to light my way.

Self

10/10

Exceptional

05 Sep 2024

CAMMIE

Clean , quiet lovely place to stay . Easy to walk into town . Only stayed one night but very convenient

Leisure Self

4/10

Poor

02 Aug 2024

Kostas

Good location and historic building

Leisure Partner

10/10

Exceptional

13 Jul 2024

elizabeth

Just percent for a family with teenage boys!

10/10

Exceptional

09 Jul 2024

stephen

friendly staff, clean room and central location

Leisure Partner

10/10

Exceptional

10 Jun 2024

Lisa

Lovely property close to everything! Very responsive when questions answered or help. Only situation that occured was that the air conditioning in one of our few apartmdnts that we rented didn't work. However, the weather was so beautiful we just kept the windows open. Very generous soace and location spectacular!!

Leisure Family

8/10

Excellent

28 May 2024

Nina

The property is well managed and clean.
The area is noisy (church bells, people walking- it is a central region).
Bedroom is great, the only downside is poor sound insulation between bedrooms.

Leisure Self

8/10

Excellent

17 Nov 2023

Tom

The apartment was perfect for my daughter and I. It’s centrally located and walkable to everything in Como. Only a 12 minute walk to the central station. A good grocery store just down the street. I would definitely stay here again and highly recommend. The staff were very helpful and friendly.

Leisure Family

8/10

Excellent

19 Oct 2023

David

Very good location for a small “apartment style” hotel. Near to restaurants and shops, but a bit away from the lake, so more affordable and quiet. The property was a bit dated, but I found it very comfortable, slept well, and the staff were very friendly.

Leisure Self

10/10

Exceptional

16 Oct 2023

GIANNINA

Very nice apt!! it does have Many stairs to climb and no elevator, but the host was very responsive and very helpful! Easy and convenient check in; really helpful that we could leave our luggage stored while they had our room ready! Offers earlier check in when possible! Top place and top host!

Leisure

8/10

Excellent

11 Sep 2023

Madison

AC worked, but room was kind of hot. We were on the first floor, so it would get pretty loud at night. We woke up a few times in the middle of the night due to noise of motorcycles or people.

Leisure Partner

10/10

Exceptional

21 Aug 2023

Kaia

Highly recommend!

Such a great place! Me and 3 friends stayed for a night and the manager was the best. The beds were so comfy, the area was pretty good, and such great hospitality. Highly recommend

Friends_and_family Friends

8/10

Excellent

04 Aug 2023

Neil

Great place to stay we loved it but the bins need emptying every day. The cleaner missed a service even though I asked her to come back in an hour which meant there was a smell and flies.

Leisure Partner

10/10

Exceptional

19 Jul 2023

Verified traveler

Perfect Location in Como City

Huge thanks to Residence Diaz for allowing us to check in almost 2.5hrs early. It was a huge help to our large family.

The rooms were clean, air conditioning was great, and overall in a fantastic location. We would stay here again!

Friends_and_family Family

10/10

Exceptional

02 Jun 2023

Trang

Staff was very responsive to our questions. Easy check in and out. Highly recommend.

6/10

Pleasant

29 Apr 2023

Enea

Good.

Leisure Partner

10/10

Exceptional

27 Apr 2023

Jackie

perfect location for our visit to the city

Leisure Partner

10/10

Exceptional

21 Apr 2023

Anne Louise

Super Friendly host Juliette!!!! Thank you.

Business

10/10

Exceptional

17 Apr 2023

Sarah

Loved this place! I stayed here as a solo traveller for four nights over easter weekend and it was perfect. Super close to tons of dining options, a grocery store about a block away and a kitchen where I could store fresh fruit and things as needed. It was about a 10 min walk to the ferry station to access the rest of the lake, and about 15 mins to the train station. Bed was comfy, and I stayed in room 10 so I had skylights i could open to breathe in fresh air. Everything was clean and worked well, I definitely reccomend. The lady at the front desk was super sweet and helpful, would definitely stay again!

Leisure Self

10/10

Exceptional

07 Apr 2023

John

Great location, friendly, responsive staff. Roomy rooms, very comfortable. Highly recommend.

Business_and_leisure Friends

8/10

Excellent

25 Sep 2022

Parmila

The place was nice and cozy. It was close by the lake and in the heart of the town so was easy to get around. The only problem I had was the wifi connection. It was really poor and would disconnect every few second.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2022

Paul

clean and convenient to the town. Super friendly staff, good AC!
Construction next door was a bit loud.

8/10

Excellent

08 Jun 2022

Heather

Easy check in with good communication from the property manager. Self luggage storage was very helpful. Great area, less than 10mins walk from the edge of Lake Como with plenty of bars and restaurants nearby. Room was clean and suitable size. Thin walls, but only noticeable if you have noisy neighbours.

Leisure Partner

8/10

Excellent

14 Apr 2022

Jilli

Perfect for a family of 4

Super location, a walk from everywhere. All we wanted was a bed and a shower. Separate area for kids’ beds and they had a bed each, not a sofa bed. Tiny kitchen if you needed it, plenty of towels. Very easy check in/out process. Como so beautiful, we highly recommend the funicolare to Brunate and the climb to the lighthouse. Magic.

Friends_and_family Family

10/10

Exceptional

17 Oct 2021

Lyudmyla

Wonderful host, perfect location, convenient studio room, clean, lots of storage space

Leisure Self

8/10

Excellent

09 Oct 2019

Verified traveler

The location is great but a little difficult if you are coming by car. You need to leave your luggage in the room and then go park your car in the autosilo which is 5 minute walk away..
Not bad but it requires a little more effort.

Business Partner

10/10

Exceptional

08 Oct 2019

Verified traveler

Close to the centre of town and the railway station. Very functional small apartment. The only downside was the poor wifi, not functional enough to use. Ended up having to use phone data.

Leisure Family

8/10

Excellent

17 Sep 2019

Lee

Great Stay

Stayed here for a couple of days in August. Location was excellent and easy to find with from the train station. Room was a good size with cooker, microwave fridge etc which was great and there is a supermarket just down the road. We stayed on the ground floor just opposite the office. If you like to sleep in then avoid this room as you will be able to hear the main door opening and closing from about 8am. Check in was quick and easy and staff very friendly and helpful.

Will definitely stay here again and recommend to others.

Partner

4/10

Poor

12 Sep 2019

Verified traveler

Good location but not thrilled

We stayed in a self catering apartment that we booked last minute.
The apartment was a quick walk from the main hotel with a convenient supermarket just a little way down the street and a good central location in como.
However we were disappointed with the apartment.
Everything had to be washed up before it was used even though there was a 30 Euro fine if not left clean. Luckily there was only two of us in with a double and two singles because the double bed’s mattress was literally rock hard so we had to use both singles which we very comfy. Oh, really hated the kitchen in a cupboard thing. If you wanted a utensil or dish, you had to completely shut the cupboard doors where you are cooking to retrieve. Probably a bit dangerous too.

Friends_and_family Family

10/10

Exceptional

09 Sep 2019

Verified traveler

The accommodation was located close to the old centre of Como. It was very clean, well presented and had a very comfortable bed.
The location is good.... it's only a 10 to 15 minute walk to the train station and a short walk to the shore of Lake Como.
The reception office is about 150 metres away and I was welcomed by the receptionist.
I would be happy to stay in this property again.

Leisure Self

8/10

Excellent

09 Sep 2019

Verified traveler

Nice two-room appartment with lovely bath. great location, but check-in was time-consuming

Business_and_leisure Friends

10/10

Exceptional

01 Jul 2019

Larisa

Good comfort for the money

Among 4 hotel rooms and apartments of our Italian trip the Dias residence has been best equipped and good comfort for the reasonable price. But their statement that their parking offer is least expensive in Como turned out a little bit exaggerated.

Partner

10/10

Exceptional

11 Jun 2019

Verified traveler

Great location , very clean and quiet second time at this address.

Leisure Family

10/10

Exceptional

10 Jun 2019

Poul

Very nice location. Super appartment for two people.

Friends

10/10

Exceptional

13 May 2019

gary

Perfect location

The location of the Residence couldn't be better. Right in the thick of it and close to everything you could need.

Friends

10/10

Exceptional

06 May 2019

Heather

The apartments were perfectly sited near to the centre of the town. They had everything you might need even down to a corkscrew/bottle opener. They were very clean and comfortable. They offered bag storage for a late departure.

Leisure Friends

8/10

Excellent

18 Apr 2019

Verified traveler

Very good location. Excellent service. Maybe could add a toaster in the kitchen

Leisure Partner

10/10

Exceptional

13 Apr 2019

Verified traveler

Great position. Lovely hostess. Comfortable clean room.

Leisure Partner

8/10

Excellent

30 Dec 2018

Verified traveler

Very near the center and train station ,the owner is very accommodating,gave instructions as where to find places

Family

8/10

Excellent

15 Aug 2018

Verified traveler

We enjoyed our stay!

The location is great. It is 15 minutes walking from the train station S. Giovani in Como. It is less than 5 minutes away from a small grocery store and very close to great coffee shops and restaurants. It takes 12-15 minutes to walk to the lake.
The beds and pillows were awesome. Each room has a small kitchenette, which is useful in preparing breakfast and small meals. I would recommend Residence Diaz.

Family

2/10

Poor

13 Aug 2018

MOR

Bad hosting

1. We arrived at the apartment on Sunday 05.08.2018 at 20:00 in the evening after we had been instructed to enter an apartment that was no longer a receptionist. After getting organized in the apartment we noticed that the air conditioner is not working, and even makes horrible noises that can not fall asleep.
2. The next morning we presented the problem to the receptionist. We were informed by her that they knew about the problem and tried to correct it and did not succeed and concluded that there was a need to order a man.
3. At that time we were not given the option of another alternative of an apartment. By the way, the closet doors do not open or close.
4. In August, due to the heavy heat of the day, the situation was intolerable. The children can not sleep, and if we do not close the door we can not fall asleep either, and we can not sit in the room and rest in peace.
5. Therefore, we will ask for compensation at least equivalent to the cost of stay in the apartment, because the apartment was chosen precisely because of the explicit promised air conditioning, which forced us four family members to stay most of the time outside the apartment because of the difficulty to stay there and severe damage to our vacation.

Family

10/10

Exceptional

13 Aug 2018

Angela

Great stay in a great location

The apartment was in a brilliant location and was also nice and quiet. The check in star and the cleaners were very friendly and helpful.

Partner

6/10

Pleasant

02 Aug 2018

Sarah

Good B and B for the price

Guy at front very helpful, limited hours of front desk and checked out at 8.30am. Far walk from ferry point and unsavoury characters on the way so as solo female didnt venture out at night.

10/10

Exceptional

29 Jul 2018

Laila

Everything was great. I just wished there are more English speakers in the premises. Sabestian and Juliet were extremely helpful.

10/10

Exceptional

25 Jul 2018

Rebecca

Fantastic stay

Excellent stay! Great amenities. Friendly staff. Clean and spacious. Air conditioning great, but a little noisy.

Partner

8/10

Excellent

10 Jun 2018

Eugina

Nice n large room

Room is clean and everything is provided, kitchen, towels, plate, and AC too , very good. Only one thing no good is no lift to reach my 3/fl, room

8/10

Excellent

09 Sep 2017

Verified traveler

Comfortable, convenient place to stay on the edge of the Center Storico - quiet, yet plenty of cafes and restaurants nearby. Nice to have the kettle, fridge etc, though they offer breakfast at a cafe round the corner.

8/10

Excellent

08 Jul 2017

Sueann

Room was spacious clean had everything you need but probably needs a little up date but was pretty good for what we needed for the time we liked the location and out look

Partner

8/10

Excellent

06 Jul 2017

Sam

Lovely surroundings, nice walk to the lake.

Loved Como, the lake is stunning. Need to spend more than one night though! Bellagio is a must see but be prepared there are 2 boats to take there. One is the fast boat (hydrofoil) 1 hour and one is the slow boat 2-2.5 hours

8/10

Excellent

03 Jun 2017

Simon

Nice, but not the place in the picture

It was an apartment about 200m up the road from 86 Via Diaz. The receptionist walked us there. The apartment itself was fine (in fact closer to the lake), off a pedestrian street, into a impressive building which had lots of different purposes (there is a lawyers' office on the landing opposite the apartment), up some stone stairs, and into what felt a bit like student accommodation (albeit luxurious student accommodation), which had 3 apartments in it, off a hallway.
But comfortable and well-appointed, for all that, in an excellent location in the old city and about 5-10 minutes walk from the lake.
Because it wasn't actually at the address given for the hotel, I suppose there is a slight risk that others may be allocated to a different, less satisfactory building. Best to be aware of that. But I'd go back there.

Partner

10/10

Exceptional

02 Jun 2017

NikkiR

Clean accomodation with helpful staff

A positive experience staying at Residence Diaz, situated within the old town close and nearby to the lake , a local market. This studio accomodation with ample self catering facilities, the staff were friendly and effiecent, maps and information available on request.

8/10

Excellent

19 Apr 2017

michelle

Great for groups

Welcoming agent was helpful & friendly.
Our (3) apartments were a short walk from pictured building. We were glad that they were interconnecting but. Not that we could not properly lock the main internal door
The mattresses will need refreshing soonish.
Lovely location with spotlessly clean bathrooms.

8/10

Excellent

09 Apr 2017

Verified traveler

nice place to stay, clean, lots of room, only problem if you arrive when there is no one to check you in.

8/10

Excellent

30 Sep 2016

Verified traveler

Fantastic location and good price

Great location, walking distance to everything and a metro stop a block up the street so very convenient. Great price also, very friendly and helpful owners.

Family

2/10

Poor

30 Aug 2016

Verified traveler

Close to train station but that's where it ends

Had a very late arrival so checked ourselves in but at 9am the next day there was no receptionist, returned at 10am and still no staff. We did not know how to get to the other nearby cities and could not leave bags anywhere so after wasting the first hour we had to walk to the train for bag deposit and ask people there the best way to travel. Even sent an email at 9am asking about baggage and never got a reply. Took 4 emails to ask directions for late check in, they only replied a few days prior even though was booked months in advance

8/10

Excellent

18 Aug 2016

Verified traveler

Great flat walkable to all attractions.

We had a bit of trouble finding it, but once we did we loved it. Helpful/knowledgeable staff and modern apartment. Very nice and in a perfect location.