Name: Josun Palace, a Luxury Collection Hotel, Seoul
Address: 231, Teheran-ro, Gangnam-gu, Seoul, 6142, KR

10/10

Exceptional

18 Jul 2026

Karla

This hotel is incredible! We were treated so well. The staff is very helpful and there is a lot of attention to detail. The bar is so beautiful with a great view and live music. We also had dinner there and the food was amazing.
Building is very modern and the rooms are exceptional. Would definitely return!

Family

10/10

Exceptional

14 Jul 2026

Christy

This hotel is beautiful, gorgeous rooms and views. The staff is phenomenal

Self

10/10

Exceptional

03 Jul 2026

joyce

Came here with my husband, and two kids. The staff was super attentive and ensured our stay was easy and comfortable. Would highly recommend.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Lisa

Beautiful property

Family_with_children

10/10

Exceptional

25 Jun 2026

Emame

Absolutely fantastic experience from beginning till the end. The facilities were great but the truly outstanding part of our stay was the service culture with all the staff being extremely courteous and helpful! Will definitely stay again!!!

Family

10/10

Exceptional

24 Jun 2026

Xingchen

Great hotel,everying great and clean ,staff great too,next time wll choice too

Family_with_children

10/10

Exceptional

13 Jun 2026

Sarah

.

Self

10/10

Exceptional

21 May 2026

Sungwoo

.

10/10

Exceptional

18 May 2026

Graciela

It was my first stay here and I was very thoroughbred impressed. The hotel itself is beautiful and the amenities are amazing. I was there for a short stay and didn’t get to use all amenities but when I first arrived, it was early and my room was not ready. I was able to use their shower facilities, tied to sauna, and I couldn’t have been more comfortable. I was able to take a relaxing shower and get ready to explore the area. EVERYONE was so kind and helpful.

As this was part of my birthday celebration trip, they even included a small cake as part of their welcome.

I would definitely stay here again!

10/10

Exceptional

17 May 2026

Mark

Hotel was amazing, from the staff to the facilities to the food, nothing disappointed .

Friends_and_family Family

10/10

Exceptional

06 May 2026

Fellahi

The hotel and the staff were perfect. I highly recommend

Family_with_children

10/10

Exceptional

24 Apr 2026

Nancy

This was my absolute favorite out of five luxury hotels in Korea. Not only was the room comfortable in every way, but the service here was better than at any other hotel. It was like having personal butlers, even at the gym. They just know what you need and they had wonderful personalities.

The room (Masters) was huge, with a shelf that fit both of my suitcases. The bathroom was massive, enough to be a small bedroom, and it was all furnished with the most premium brands. Along with the view and thoughtful details like an air purifier, welcome chocolates, and mini bar armoire, you can’t help but unwind here.

I also love that they have a bakery for small bites and Michelin level restaurants. My happy medium was the 1914 Lounge. What a great place for quality, flexibility, value, and vibe. The chef knows authentic French cooking. Who else would bother to garnish a simple soup with cauliflower steak crumbles and herb oil and add just the right amount of baguette toast on the side, already buttered for you. The mains are all skillfully cooked with much fresher ingredients than elsewhere. The teas are a must try, with unique blends from a boutique French house. The cocktails are also unique like the one that features Korean melon. The food here is really worth going out of your way to have.

I loved my experience here and will be making it a point to come back. The Josun hotels, especially this one, are absolutely worth it!

Self

10/10

Exceptional

03 Apr 2026

Ismail Anverally

Service is exceptional and top notch. You get 5* and then you get of Josun Palace service! My stay was unplanned and it was a wonderful stay.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Phanimohan Venkata

Very courteous and helpful staff.

Family_with_children

10/10

Exceptional

31 Mar 2026

Caroline

This was truly the best hotel we’ve ever stayed at! For the price, the service/food/amenities are incredible.
Every staff member was so welcoming, polite and helpful! They were a highlight on our trip to Seoul!
The location is perfect for exploring the city - close access to the subway and walkable to lots of fun places!
I also got a body scrub and massage and highly reccomend this - you will not regret it!!
Make sure to check out their amazing 1914 lounge and bar as well, the drinks and views are truly unbeatable!
I would reccomend getting a room with the state view as well :)
If you’re coming to Seoul, you MUST book this hotel! You won’t regret it :)
Thank you to everyone at Josun palace for an amazing stay! We will be back soon!

Partner

10/10

Exceptional

28 Mar 2026

Grace

Excellent hotel. Service was too

10/10

Exceptional

24 Mar 2026

Helmut

The stay was incredible and the staff were amazing … especially at the bar… I had some cosmetic surgery and all of them helped me…

Self

10/10

Exceptional

21 Mar 2026

WAI FONG CAROL

Clean room. No shops next by.

10/10

Exceptional

10 Mar 2026

James

Beautiful hotel, excellent staff, warm service.

Partner

8/10

Excellent

22 Feb 2026

HAOMING

Adding review for the

10/10

Exceptional

10 Feb 2026

Alexandra

Really helpful staff. Amazing bar. Large room, exceptionally clean. Byredo products (Le Chemin). Would definitely recommend.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Ghassan

Real luxury
Ultimate Pampering
Impeccable service
Great food and an enormous selection of wines

Leisure Partner

10/10

Exceptional

29 Jan 2026

adrian

great amenities and service! beautifully appointed if a tad ostentatious here and there. only complaint would be water pressure and temperature with shower a bit lower, but not terrible.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Dixon

Fantastic room

10/10

Exceptional

07 Jan 2026

Lumi

Exceptional service, staff and facilities.

Leisure

10/10

Exceptional

03 Jan 2026

shiyu

LOVED my stay with my girlfriends. It’s a girls trip to Korea Seoul, first time for myself and definitely feel pampered staying at this hotel. Super high end , clean and Awesome gym and swimming pool and Sauna place! Worthy of every dime I spent on this hotel. Hotel room size is average but comes with a large bath room, which is what I like, double sink and separate glass doors to the toilet and standing shower. There is also a bath right beside the double sink. Highly recommended to anyone that’s looking for a relaxing, high end and enjoyable girls trip or coupe getaway! Planing to take my husband back for him to experience soon!

Leisure Friends

10/10

Exceptional

03 Jan 2026

Kam

Every single aspect of the hotel experience at Josun Palace was perfect! 10.0 out of 10

10/10

Exceptional

24 Aug 2025

Tatiana

Extraordinary stay at one of the top hotels in Seoul. Service is above and beyond. Food is superb and the corner rooms have the most stunning view of the city. Everything is absolutely perfect. Easy to walk to the main shopping area in Gangnam, lots of fabulous restaurants and also Lotte World Tower and Mall. Highly recommend!

Leisure Family

10/10

Exceptional

24 Apr 2025

Julie

Great service and

10/10

Exceptional

15 Apr 2025

Jebin

It was so nice. I had a very pleasant stay with my children. Everyone was so nice

Leisure Family

10/10

Exceptional

29 Mar 2025

Feiya

.

Leisure Family

10/10

Exceptional

24 Mar 2025

Eun

Good location

Leisure Family_with_children

2/10

Poor

17 Dec 2024

Jin

It sounds like you had a very disappointing experience at a place you had high expectations for. Discrimination is a serious issue, especially in an industry that prides itself on inclusivity and service excellence. If you’d like, I can help you draft a formal review or letter to address your concerns with the establishment in a professional yet impactful way. Let me know!

10/10

Exceptional

04 Nov 2024

Lena

Spectacular property and a little quieter area tha other 5 star properties- which I appreciated for being able to enjoy and relax. The buffet is next level. Gorgeous design.

Leisure Self

10/10

Exceptional

19 Sep 2024

Lisa

impeccable property with every amenity.
hope to visit again soon.

Leisure Family

10/10

Exceptional

18 Sep 2024

Tavi

Truly top of the class. A high end luxury hotel that covers all bases. Highly recommended

Business Self

10/10

Exceptional

14 Aug 2024

Verified traveler

My fav place in Seoul

Amazing stay now for a second time. Love the steam iron cupboard for your clothes without needing to iron them! Clean, beautiful views and great location

Business

8/10

Excellent

06 Jul 2024

Marc

Property is gorgeous filled with art work. The gym is well equipped with incredible views. This hotel is surrounded by office buildings and not convenient for sight seeing. Had to cab everywhere and the traffic could be horrendous sometimes.

Leisure Friends

10/10

Exceptional

02 Jul 2024

EMILIE

Try it ! Just amazing

Business_and_leisure Self

10/10

Exceptional

18 Jun 2024

Sha

酒店太棒了，各方面都是超一流，我们还会回来住在这里。

10/10

Exceptional

18 Jun 2024

Guoming

Very beautiful hotel rooms and amazing hospitality!

Leisure Family

10/10

Exceptional

14 Jun 2024

Gillian

We had a wonderful stay. The staff were kind and extremely helpful with requests and any questions we had. Felt very spoiled.

Leisure Partner

10/10

Exceptional

11 May 2024

Vytautas

Great stay

10/10

Exceptional

25 Apr 2024

Peter

Wonderful luxurious hotel. Staff are all excellent and amenities and room are top class.

Leisure Family_with_children

10/10

Exceptional

10 Apr 2024

LINDA

Outstanding. Impeccable service, room, concierge, valet, housekeeping, quality of amenities, breakfast, reception - few hotels are really five star - this one is six.

Leisure Family

10/10

Exceptional

10 Apr 2024

George

This is a beautiful property with excellent white glove service. However whomever decorated it looks like they just threw all their decorating ideas into one building. Too many materials and textures making it too jumbled. Nothing seemed to really flow. From the entrance to the elevators and rooms. Inside our suite nothing really flowed either.

Hospitality was wonderful, breakfast was nice. The best part for us was sitting in the evenings for cocktails and watching the sunset in the bar lounge.

Leisure Partner

10/10

Exceptional

03 Mar 2024

jose

Everything

10/10

Exceptional

30 Jan 2024

EunJi

Most beautiful hotel in gangnam but transportation is pretty much taxi only. It’s kind of middle of nowhere

Leisure Partner

10/10

Exceptional

28 Jan 2024

Jinhyeok

loved it

8/10

Excellent

23 Dec 2023

Euni

Beautiful hotel, inexperienced staff falls short

The hotel and amenities itself are 5 star. Gorgeous hotel. The staff however are not trained at a 5 star level.

Simple requests of any luxury hotel- ie pre paying for certain amenities (breakfast, sauna), so guests never receive a bill to sign are not honored. They wouldn’t even let my mother take her am coffee from breakfast despite the $75 / person charge and the fact that all in room dining / plateware in the hotel is the same. My colleague who was also staying here was taken to an uncleaned room twice.

Staff otherwise appear “friendly” but don’t have luxury hospitality training and appear to be reading from a handbook.

Friends_and_family Family

6/10

Pleasant

22 Dec 2023

Lee

Awesome hardware, poor service

Great hardware, not so great service. Staff members seem mostly extremely in-experienced. They seem nervous, new, inexperienced and without any room to serve customers within their remit. This results in protocol-driven service, not customized for customers needs. Gave me an impression female staff members might be hired for their look more than experience.

Friends_and_family Family

10/10

Exceptional

26 Nov 2023

Harrison

Everything was great !

10/10

Exceptional

11 Nov 2023

Chun Chi

Perfect staying

Perfect staying at Josun Palace Hotel.
Love their luxury Interior designs, arts and services, would love to visit here next time!

Friends_and_family Friends

10/10

Exceptional

29 Sep 2023

Jo Wei

Really nice hotel with big room, but is not close to a subway station.

Leisure Family

8/10

Excellent

26 Sep 2023

Eunjoo

Absolutely the Best hotel

10/10

Exceptional

01 Sep 2023

Yunfeng

Good

10/10

Exceptional

20 Aug 2023

Ho Sang Wilson

Facilities and services were amazing. Very convenient location. Would definitely stay again!

Self

10/10

Exceptional

08 Aug 2023

xing

All the staffs were so nice, had a great experience, will definitely come back to this hotel again when I visit Korea next time

Leisure Partner

10/10

Exceptional

23 Jun 2023

John

Outstanding service

Leisure Family

10/10

Exceptional

23 May 2023

Burak

Best hotel room I've stayed in by far! It's ridiculous how exceptional this hotel is. They make you feel like royalty

10/10

Exceptional

20 May 2023

Verified traveler

Modern and thoughtfully curated

My stay at Josun Palace was nothing short of extraordinary. In my view, the hotel successfully combined luxurious accommodation, state-of-the-art technology, and exceptional service. It is obvious that every detail in the hotel has been thoughtfully curated to ensure the utmost comfort and satisfaction of its guests.

The level of attentiveness and politeness exhibited by staff was remarkable. It would be remiss of me to not add that Jin from the concierge was patient and provided good recommendations. Breakfast in the hotel was decent, albeit at a rather steep price.

In terms of downsides, I note that the taxi drivers I encountered were reluctant to drive to the entrance of the hotel (which is located in the basement). Furthermore, the hotel is not particularly close to the main tourist attractions and strangely levies a charge if you want to use the sauna.

Self

2/10

Poor

06 May 2023

Elizabeth

It’s nice- don’t get me wrong. They try very hard. It is not the place for you though if you have tattoos- not stated when you book that large tattoos are not allowed at pool- and if you are sensitive to smells. There is a pungent artificial flower smell pumped through the hotel- almost like they are covering up something else. The toilet rooms are separate in the hotel rooms- thought this was a nice touch til I realized there is a distinct smell of old plumbing that is characteristic in old Korean buildings that wafts up. Can’t cover that up. HUGE tv. Area is very commercial. Thought it would be easier for public transportation but this was challenging to navigate also. We checked out early and staff were very accommodating in this so will give staff the stars but I found it difficult to communicate effectively with them in English- which was a bit surprising. I felt it was a hotel for Koreans who are looking for a bit of a Vegas-y, Korean drama type experience

Leisure Family_with_children

10/10

Exceptional

25 Apr 2023

Muriel-Marguerite

Above and beyond

Absolutely fantastic hotel, with stellar service. From the first contact with the concierge desk before our trip to repatriating some glasses forgotten at a rental car location, not even linked with the Josun Palace, the service is one of the best we ever got in any hotel in that category.
The location is good in Gangnam, and the hotel is beautiful and in perfect condition.
It will be difficult to go anywhere else when we go back to Seoul.

Partner

8/10

Excellent

12 Apr 2023

sarah

Everything was pricy at the bar and restaurants. staff was very nice. Hotel staff told us to estimate 1hr to the incheon airport. it took almost 2hrs. just beware that traffic is horrible at this area.

10/10

Exceptional

15 Dec 2022

Jacqueline

My recent stay at the Josun Palace...

I thoroughly enjoyed my recent stay at the Josun Palace. It is a beautiful hotel... Even though I was in Seoul for work, I felt like I was there on vacation. It was nice to come back to the Josun Palace after running from one meeting to another one. The service from each staff was excellent, particularly the basement lobby staff/Jack Kim and his team. There were certain inconveniences - like the taxis unable to find the right hotel entrance or unwilling to drop me right off at the basement lobby and it would have been nice for the Josun Palace restaurants to earmark some tables for hotel guests and not just external ones who made reservations - but that will not dissuade me from staying at the Josun Palace in the future.

Business

10/10

Exceptional

04 Oct 2022

Hojun

Amazing property overall

Business_and_leisure Self

10/10

Exceptional

16 Jul 2022

Teresa Ann

Josun Palace is beautiful in every way. The staff are kind and speak English well as well as are patient listeners. The location is perfect; and it has several luxury cars parked at the entrance as well as available cars for transportation. Dining is buffet style, or you may order; and it has any food you can imagine you desire to eat. The pool is large and grandeurs. The rooms are like mini apartments with a closet of wines, teas, coffee, and utensils. I did not want to leave. I definitely will return and recommend this hotel to all who desire to experience pure rest and relation, fun, fine dining and the lap of luxury.

Leisure Self

10/10

Exceptional

07 Jul 2022

Yoon Sung

Everything was extraordinary. Top-notch

Leisure Family

10/10

Exceptional

10 Jun 2022

Matthew

Brand new. Excellent hotel. Customer service excellent.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2022

Sonwoo

interior design, shower room. amenities and location of the hotel are very good. I couldn't use the app for the cab (kakao Taxi), but Mr. Lucas Jeong at the concierge desk located on the first floor helped me get it very kindly and professionally. Definitely, I will come back in the near future.
I hope this hotel also has an executive lounge program like hotel Shila in order to enjoy the meal and lounge service.

8/10

Excellent

18 May 2022

Jennifer

Everything during the stay was perfect except the staffs at the lounge. Seems like they need more training or need more staffs on board

Leisure Family_with_children

10/10

Exceptional

26 Apr 2022

Yongmi

The best in Seoul in every aspect. Highly recommend for any occasions!

Leisure Friends

10/10

Exceptional

04 Feb 2022

Miguel

Impeccable Service & Stay

all 5 star hotels boasts luxurious decor, great service, etc; but Josun Palace took it to the next level! not only service was impeccable (suitcase already arrived room when check in, customer service remembered room service order, etc). never had such great service in a long time and will definitely advocate to friends. great job Josun Palace team please keep it up! 👍

Partner

10/10

Exceptional

06 Jan 2022

David

Excellent service.

Business_and_leisure Partner

10/10

Exceptional

31 Dec 2021

Josh

Josun palace

I had an amazing time in Josun Palace. However, the parking lot is located on the other building that you will have to take two seperate elevators.

Friends_and_family Family

10/10

Exceptional

01 Dec 2021

Clovis

Highly recommended

Amazing service and views of the hotel

Business

4/10

Poor

30 May 2021

Verified traveler

Overpriced.

Totally awful. They've placed used shampoo, conditioner, body wash. It's not sealed. Very poor build quality of bathroom. Slow and inaccurate services. Taking too long time for everything. such as check-in, request something in the room, check-out. Most strange thing is they were trying to fix the bathtub in my room while I'm in the room. I never asked, did they want to disturb my stay?
Don't expect something to the club lounge. You can get only 3 cookies and coffee, 2 glasses of cocktail, cheeses during your whole stay. I don't know what did I pay for.

Partner

8/10

Excellent

04 Jul 2026

Mikio

日本人もしくは日本語が喋れるスタッフが少ないのでちょっと不安でした。

Partner

2/10

Poor

06 Apr 2026

Heantaek

직원들이 호텔서비스에대해 이해를 못하거나 잘못알고있는것같아 불편했다
물어보면 정확하게 알려줘야 알고 다음에 이용할때 내가 혼자이용할텐데 물어보면 직원들이 해줄려고한다 해주면 그때당시는 편리할지몰라도 결국 시설을 모르니 이용안할수있게 된다
항상 뭐든 해줄수있는게 아닌데도
손님이 뭘 물어보면 정확히 알려주면 좋갰다

Partner

10/10

Exceptional

22 Mar 2026

YoungMo

최고의 호텔.비싸지만 또 갈 생각입니다

Self

10/10

Exceptional

08 Mar 2026

GWANG HYEON

Good